detailed message tracking (read, deleted, etc.)
in [Microsoft Exchange]
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From: HighOnTCP on 9 May 2007 12:51 Is there a tool or a audit switch I am missing in Exch 2003 enterprise that allows you to track when a message was read by a user, deleted, etc.? I know I can track when it was delivered to the store for them, but I don't see a way to track their actions on the message. I would always mount their store to my outlook, but that doesn't tell me anything if they deleted the message as "recover deleted items" doesn't work from an additionally mounted mailbox. thanks, Erik
From: Bharat Suneja [MVP] on 9 May 2007 13:07 No, there's no such switch. Message Tracking is for transport - what happens after a message is delivered is not something it can track or be responsible for. Do you *really* want to track when every single message is opened (any number of times?), deleted, moved to another folder, etc.? (As a sidenote, there's no known tracking mechanism to tell you a recipient actually read a message - just the fact that a message may have been opened.... :). -- Bharat Suneja MVP - Exchange www.zenprise.com NEW blog location: exchangepedia.com/blog ---------------------------------------------- <HighOnTCP(a)gmail.com> wrote in message news:1178729519.167310.98080(a)n59g2000hsh.googlegroups.com... > Is there a tool or a audit switch I am missing in Exch 2003 enterprise > that allows you to track when a message was read by a user, deleted, > etc.? I know I can track when it was delivered to the store for them, > but I don't see a way to track their actions on the message. > > I would always mount their store to my outlook, but that doesn't tell > me anything if they deleted the message as "recover deleted items" > doesn't work from an additionally mounted mailbox. > > thanks, > > Erik >
From: HighOnTCP on 9 May 2007 13:23 On May 9, 11:07 am, "Bharat Suneja [MVP]" <bha...(a)nospam.org> wrote: > No, there's no such switch. > > Message Tracking is for transport - what happens after a message is > delivered is not something it can track or be responsible for. > > Do you *really* want to track when every single message is opened (any > number of times?), deleted, moved to another folder, etc.? (As a sidenote, > there's no known tracking mechanism to tell you a recipient actually read a > message - just the fact that a message may have been opened.... :). > > -- > Bharat Suneja > MVP - Exchangewww.zenprise.com > NEW blog location: > exchangepedia.com/blog > ---------------------------------------------- > > <HighOn...(a)gmail.com> wrote in message > Bharat, not all of the time no, but during certain investigation yes, we absolutely want to be able to see when a message was opened by a person, or deleted, or.... is there a third party tool out there that will do what we want that you are aware of? thanks, Erik > news:1178729519.167310.98080(a)n59g2000hsh.googlegroups.com... > > > Is there a tool or a audit switch I am missing in Exch 2003 enterprise > > that allows you to track when a message was read by a user, deleted, > > etc.? I know I can track when it was delivered to the store for them, > > but I don't see a way to track their actions on the message. > > > I would always mount their store to my outlook, but that doesn't tell > > me anything if they deleted the message as "recover deleted items" > > doesn't work from an additionally mounted mailbox. > > > thanks, > > > Erik
From: Chad Mahoney on 9 May 2007 13:46 HighOnTCP(a)gmail.com wrote: >> > Bharat, > > not all of the time no, but during certain investigation yes, we > absolutely want to be able to see when a message was opened by a > person, or deleted, or.... > > is there a third party tool out there that will do what we want that > you are aware of? > > thanks, > > Erik Not that I condone this software and it can easily be defeated if an end-user views email in plain text, but take a look at www.didtheyreadit.com it basically places an invisible web tag in every email sent, when he recipient opens the email it downloads the web tag from Did they read it web server, then that report is forwarded to you .
From: HighOnTCP on 9 May 2007 13:51
On May 9, 11:46 am, Chad Mahoney <c...(a)nospam.mah0ney.com> wrote: > HighOn...(a)gmail.com wrote: > > > Bharat, > > > not all of the time no, but during certain investigation yes, we > > absolutely want to be able to see when a message was opened by a > > person, or deleted, or.... > > > is there a third party tool out there that will do what we want that > > you are aware of? > > > thanks, > > > Erik > > Not that I condone this software and it can easily be defeated if an > end-user views email in plain text, but take a look atwww.didtheyreadit.comit basically places an invisible web tag in every > email sent, when he recipient opens the email it downloads the web tag > from Did they read it web server, then that report is forwarded to you . Thanks Chad, unfortunately I am looking for something retroactive. I have a situation at hand where I need to know when an email from last month was read and when it was deleted by the user. Erik |