iTunes store problem
in [Mac Applications]
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From: Jolly Roger on 3 Apr 2010 22:19 In article <drache-CE72DD.19542203042010(a)62-183-169-81.bb.dnainternet.fi>, erilar <drache(a)chibardun.net.invalid> wrote: > In article <jollyroger-D229D7.19420803042010(a)news.individual.net>, > Jolly Roger <jollyroger(a)pobox.com> wrote: > > > In article <drache-41A977.18592503042010(a)news.eternal-september.org>, > > erilar <drache(a)chibardun.net.invalid> wrote: > > > > > In article <030420101934373233%star(a)sky.net>, Davoud <star(a)sky.net> > > > wrote: > > > > > > > Your sig says you're a mediaevalist. One wonders that you have > > > > electricity to run a computer. In the area of computer technology, > > > > those who resist change, whether it is due to nitpicking over some > > > > imagined loss of function as in your case or some other silly reason > > > > will always be hobbled by limitations. > > > > > > I have plenty of technology, thanks. I also know how to use it. I > > > was a ham radio operator very likely long before you were born, as well > > > 8-) I know how computers work--and sometimes don't. I've just--through > > > experience--become extremely wary of much-touted "up"grades that are > > > worse than earlier versions of the same software. > > > > Uh huh. And what about the ones that aren't? > > I can count the ones that improve on one hand. Really? I've seen improvement with just about every single update (bug fixes, better stability, more features that actual people want, and so on). I guess you like to pretend a whole lot of improvements simply don't exist, huh? > Some work adequately > once I hide the useless stuff, but it's still useless padding. Fixes for malfunctions and crashes and so on - all of that is just padding, huh? > I broke down and downloaded the new iTunes and than had to hide all its > extra garbage, but it looks as if it will perform adequately and I can > now access my account, but not for the purpose I was hoping to use > access for. One of the pieces on my most recent purchase cuts off short > of the end and I wanted to complain, but the iStore apparently has no > customer service. I should not be surprised, should I? Not true. Open iTunes, click your account name at the top-right corner, click "Account", click the "Purchase History" button in the middle, click the "Report a Problem" button at the bottom. -- Send responses to the relevant news group rather than email to me. E-mail sent to this address may be devoured by my very hungry SPAM filter. Due to Google's refusal to prevent spammers from posting messages through their servers, I often ignore posts from Google Groups. Use a real news client if you want me to see your posts. JR
From: Davoud on 3 Apr 2010 23:38 Davoud: > > You just found a reason not to be happy with your ancient iTunes 7. The > > iTunes store has changed utterly in the past couple of days with the > > release of the iPad. You probably haven't heard of the iPad. No matter; > > not germane. > > Your sig says you're a mediaevalist. One wonders that you have > > electricity to run a computer. In the area of computer technology, > > those who resist change, whether it is due to nitpicking over some > > imagined loss of function as in your case or some other silly reason > > will always be hobbled by limitations. > > Recommendation: say goodbye to iTunes and learn to play the vielle � > > roue or sackbuts or something like that. John McWilliams: > Heavens, D., it looks like you've achieved new heights in archness! Perhaps! I find it to be ridiculous on the face of it when someone complains thusly: "I visited n auto supply stores and not one has a distributor cap for my car. That sucks. They oughta stock...." "What kind of car is it?" "52 Fiat, two-cylinder, 600CC." "Ri-ight. They probably all stock them, but they are temporarily out because they can't keep up with demand." "erilar" went on to complain "I broke down and downloaded the new iTunes and than had to hide all its extra garbage...." Does he not know that most users who are running iTunes on computers manufactured post-WWII need that "garbage?" Then erilar said "...the iStore [sic] apparently has no customer service." I would suggest that a person who does not know the name of the store he is in might also not know where to look for customer service. Erilar isn't projecting his best genius image here. Davoud -- I agree with almost everything that you have said and almost everything that you will say in your entire life. usenet *at* davidillig dawt cawm
From: erilar on 4 Apr 2010 10:19 In article <030420102338212757%star(a)sky.net>, Davoud <star(a)sky.net> wrote: > "erilar" went on to complain "I broke down and downloaded the new > iTunes and than had to hide all its extra garbage...." Does he not know > that most users who are running iTunes on computers manufactured > post-WWII need that "garbage?" You haven't been around very long if you think I'm a "he". Chauvinism? You think everyone in the group is male? I've been posting here for several years now. > > Then erilar said "...the iStore [sic] apparently has no customer > service." I would suggest that a person who does not know the name of > the store he is in might also not know where to look for customer > service. Erilar isn't projecting his best genius image here. You may not have noticed, but it sells a lot more than "tunes", so shortening the name to a more appropriate one is not exactly a crime. -- Erilar, biblioholic medievalist http://www.mosaictelecom.com/~erilarlo
From: erilar on 4 Apr 2010 10:33 In article <slrnhrg1n0.29b7.g.kreme(a)cerebus.local>, Lewis <g.kreme(a)gmail.com.dontsendmecopies> wrote: > The iTunes Store has quite good customer service, in fact. > > There is a link in the email receipt to report a problem with a > purchase. Yes, I have now found it. But before I couldn't REACH it. -- Erilar, biblioholic medievalist http://www.mosaictelecom.com/~erilarlo
From: erilar on 4 Apr 2010 10:36
In article <jollyroger-411A8A.21190003042010(a)news.individual.net>, Jolly Roger <jollyroger(a)pobox.com> wrote: > Really? I've seen improvement with just about every single update (bug > fixes, better stability, more features that actual people want, and so > on). I guess you like to pretend a whole lot of improvements simply > don't exist, huh? OK, stability improvements are something I don't see and therefore can't judge. And yes, I know other people want new bells and whistles all the time. What has irritated me time and again is that they come at the cost of features I used regularly that have been wiped out. -- Erilar, biblioholic medievalist http://www.mosaictelecom.com/~erilarlo |