From: Balzer on 16 Feb 2010 05:14 "Russ SBITS.Biz [SBS-MVP]" <russ(a)REMOVETHIS.sbits.biz> wrote in message news:%23steCuorKHA.5036(a)TK2MSFTNGP02.phx.gbl... > I'm confused? > on what the issue is you using the word hardly? > and Knock? > > So it drops closed when you get 1" away? > or it's hard to close? > > My Laptop closes smoothly all the way to it's latch. > And if you are talking about a small gap even when it's closed > then YES that is what the rubber pads are for. > > If it's closing wrong, call them back and tell them > it doesn't close smoothly > If that person doesn't help. > Hang up and call again > until you get someone smarter than a crow bar > Russ > > > -- > Russell Grover - SBITS.Biz [SBS-MVP] > MCP, MCPS, MCNPS, SBSC > Microsoft Certified Small Business Specialist > 24hr SBS Remote Support - www.SBITS.Biz > Question or Second Opinion - www.PersonalITConsultant.com > Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com > > > "Balzer" <Balzer(a)nospam.microsoft.news> wrote in message > news:evcr1lorKHA.4652(a)TK2MSFTNGP02.phx.gbl... >> >> "Russ SBITS.Biz [SBS-MVP]" <russ(a)REMOVETHIS.sbits.biz> wrote in message >> news:eIhlU5mrKHA.5940(a)TK2MSFTNGP02.phx.gbl... >>> I agree Call Dell >>> I have a Vostro laptop >>> and I don't have that issue >>> Russ >>> >>> -- >>> Russell Grover - SBITS.Biz [SBS-MVP] >>> MCP, MCPS, MCNPS, SBSC >>> Microsoft Certified Small Business Specialist >>> 24hr SBS Remote Support - www.SBITS.Biz >>> Question or Second Opinion - www.PersonalITConsultant.com >>> Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com >>> >>> >>> "David B." <mail(a)nomail.net> wrote in message >>> news:eQiLxmkrKHA.5036(a)TK2MSFTNGP02.phx.gbl... >>> > Contact Dell support, your question is not related to Windows XP. >>> > >>> > -- >>> > >>> > >>> > -- >>> > "Balzer" <balzer(a)nospam.microsoft.news> wrote in message >>> > news:%23YLXwyjrKHA.3908(a)TK2MSFTNGP05.phx.gbl... >>> >>I tried the new Vostro 1502 laptop and noticed that display cover is >>> >>closed rather hardly, and when display is near 2-inches from the body, >> it >>> >>tense and springy and tries to slam very sharply, with sharp knock. So >> you >>> >>need be very careful and to keep the fingers between display and >> housing, >>> >>otherwise display will knock very sharply. When I closed it first >>> >>time, >> i >>> >>was not very accurate and display slammed very sharply, with sharp >> knock. >>> >>Can this damage LCD display? >> -------- >> >> I called, but still not too much clear. The answer was the portable has >> rubber bumpers that should protect the LCD from any damage. Yes, there is >> 6 >> small rubber bumpers, but it's very small and flat, and don't look too >> reliable for protection & shock absorption. ------------------- when cover is near the palm rest, it becomes springy, and the bezel may strike againtst the palm rest if not to hold with fingers. This is by design, not a defect.
From: Russ SBITS.Biz [SBS-MVP] on 16 Feb 2010 13:43 OK then I'm confused? if it's acting the way it's supposed to? And By design (As you say.) What is the issue again? (Sorry I'm totally confused on what is broken Now?) Can you Describe what the issue in events/process without using the words "Hardly" and "Sharply" Russ -- Russell Grover - SBITS.Biz [SBS-MVP] MCP, MCPS, MCNPS, SBSC Microsoft Certified Small Business Specialist 24hr SBS Remote Support - www.SBITS.Biz Question or Second Opinion - www.PersonalITConsultant.com Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com "Balzer" <balzer(a)nospam.microsoft.news> wrote in message news:Ov3LiDvrKHA.6140(a)TK2MSFTNGP05.phx.gbl... > > "Russ SBITS.Biz [SBS-MVP]" <russ(a)REMOVETHIS.sbits.biz> wrote in message > news:%23steCuorKHA.5036(a)TK2MSFTNGP02.phx.gbl... >> I'm confused? >> on what the issue is you using the word hardly? >> and Knock? >> >> So it drops closed when you get 1" away? >> or it's hard to close? >> >> My Laptop closes smoothly all the way to it's latch. >> And if you are talking about a small gap even when it's closed >> then YES that is what the rubber pads are for. >> >> If it's closing wrong, call them back and tell them >> it doesn't close smoothly >> If that person doesn't help. >> Hang up and call again >> until you get someone smarter than a crow bar >> Russ >> >> >> -- >> Russell Grover - SBITS.Biz [SBS-MVP] >> MCP, MCPS, MCNPS, SBSC >> Microsoft Certified Small Business Specialist >> 24hr SBS Remote Support - www.SBITS.Biz >> Question or Second Opinion - www.PersonalITConsultant.com >> Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com >> >> >> "Balzer" <Balzer(a)nospam.microsoft.news> wrote in message >> news:evcr1lorKHA.4652(a)TK2MSFTNGP02.phx.gbl... >>> >>> "Russ SBITS.Biz [SBS-MVP]" <russ(a)REMOVETHIS.sbits.biz> wrote in message >>> news:eIhlU5mrKHA.5940(a)TK2MSFTNGP02.phx.gbl... >>>> I agree Call Dell >>>> I have a Vostro laptop >>>> and I don't have that issue >>>> Russ >>>> >>>> -- >>>> Russell Grover - SBITS.Biz [SBS-MVP] >>>> MCP, MCPS, MCNPS, SBSC >>>> Microsoft Certified Small Business Specialist >>>> 24hr SBS Remote Support - www.SBITS.Biz >>>> Question or Second Opinion - www.PersonalITConsultant.com >>>> Free Trial Microsoft Online Services - >>>> www.Microsoft-Online-Services.com >>>> >>>> >>>> "David B." <mail(a)nomail.net> wrote in message >>>> news:eQiLxmkrKHA.5036(a)TK2MSFTNGP02.phx.gbl... >>>> > Contact Dell support, your question is not related to Windows XP. >>>> > >>>> > -- >>>> > >>>> > >>>> > -- >>>> > "Balzer" <balzer(a)nospam.microsoft.news> wrote in message >>>> > news:%23YLXwyjrKHA.3908(a)TK2MSFTNGP05.phx.gbl... >>>> >>I tried the new Vostro 1502 laptop and noticed that display cover is >>>> >>closed rather hardly, and when display is near 2-inches from the >>>> >>body, >>> it >>>> >>tense and springy and tries to slam very sharply, with sharp knock. >>>> >>So >>> you >>>> >>need be very careful and to keep the fingers between display and >>> housing, >>>> >>otherwise display will knock very sharply. When I closed it first >>>> >>time, >>> i >>>> >>was not very accurate and display slammed very sharply, with sharp >>> knock. >>>> >>Can this damage LCD display? >>> -------- >>> >>> I called, but still not too much clear. The answer was the portable has >>> rubber bumpers that should protect the LCD from any damage. Yes, there >>> is 6 >>> small rubber bumpers, but it's very small and flat, and don't look too >>> reliable for protection & shock absorption. > ------------------- > > when cover is near the palm rest, it becomes springy, and the bezel may > strike againtst the palm rest if not to hold with fingers. > This is by design, not a defect. > >
From: Balzer on 16 Feb 2010 17:20 "Russ SBITS.Biz [SBS-MVP]" <russ(a)REMOVETHIS.sbits.biz> wrote in message news:%23inSofzrKHA.732(a)TK2MSFTNGP06.phx.gbl... > OK then I'm confused? > if it's acting the way it's supposed to? > And By design (As you say.) > > What is the issue again? > (Sorry I'm totally confused on what is Now?) > > Can you Describe what the issue in events/process > without using the words "Hardly" and "Sharply" > > Russ > > -- > Russell Grover - SBITS.Biz [SBS-MVP] > MCP, MCPS, MCNPS, SBSC > Microsoft Certified Small Business Specialist > 24hr SBS Remote Support - www.SBITS.Biz > Question or Second Opinion - www.PersonalITConsultant.com > Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com > > > "Balzer" <balzer(a)nospam.microsoft.news> wrote in message > news:Ov3LiDvrKHA.6140(a)TK2MSFTNGP05.phx.gbl... > > > > "Russ SBITS.Biz [SBS-MVP]" <russ(a)REMOVETHIS.sbits.biz> wrote in message > > news:%23steCuorKHA.5036(a)TK2MSFTNGP02.phx.gbl... > >> I'm confused? > >> on what the issue is you using the word hardly? > >> and Knock? > >> > >> So it drops closed when you get 1" away? > >> or it's hard to close? > >> > >> My Laptop closes smoothly all the way to it's latch. > >> And if you are talking about a small gap even when it's closed > >> then YES that is what the rubber pads are for. > >> > >> If it's closing wrong, call them back and tell them > >> it doesn't close smoothly > >> If that person doesn't help. > >> Hang up and call again > >> until you get someone smarter than a crow bar > >> Russ > >> > >> > >> -- > >> Russell Grover - SBITS.Biz [SBS-MVP] > >> MCP, MCPS, MCNPS, SBSC > >> Microsoft Certified Small Business Specialist > >> 24hr SBS Remote Support - www.SBITS.Biz > >> Question or Second Opinion - www.PersonalITConsultant.com > >> Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com > >> > >> > >> "Balzer" <Balzer(a)nospam.microsoft.news> wrote in message > >> news:evcr1lorKHA.4652(a)TK2MSFTNGP02.phx.gbl... > >>> > >>> "Russ SBITS.Biz [SBS-MVP]" <russ(a)REMOVETHIS.sbits.biz> wrote in message > >>> news:eIhlU5mrKHA.5940(a)TK2MSFTNGP02.phx.gbl... > >>>> I agree Call Dell > >>>> I have a Vostro laptop > >>>> and I don't have that issue > >>>> Russ > >>>> > >>>> -- > >>>> Russell Grover - SBITS.Biz [SBS-MVP] > >>>> MCP, MCPS, MCNPS, SBSC > >>>> Microsoft Certified Small Business Specialist > >>>> 24hr SBS Remote Support - www.SBITS.Biz > >>>> Question or Second Opinion - www.PersonalITConsultant.com > >>>> Free Trial Microsoft Online Services - > >>>> www.Microsoft-Online-Services.com > >>>> > >>>> > >>>> "David B." <mail(a)nomail.net> wrote in message > >>>> news:eQiLxmkrKHA.5036(a)TK2MSFTNGP02.phx.gbl... > >>>> > Contact Dell support, your question is not related to Windows XP. > >>>> > > >>>> > -- > >>>> > > >>>> > > >>>> > -- > >>>> > "Balzer" <balzer(a)nospam.microsoft.news> wrote in message > >>>> > news:%23YLXwyjrKHA.3908(a)TK2MSFTNGP05.phx.gbl... > >>>> >>I tried the new Vostro 1502 laptop and noticed that display cover is > >>>> >>closed rather hardly, and when display is near 2-inches from the > >>>> >>body, > >>> it > >>>> >>tense and springy and tries to slam very sharply, with sharp knock. > >>>> >>So > >>> you > >>>> >>need be very careful and to keep the fingers between display and > >>> housing, > >>>> >>otherwise display will knock very sharply. When I closed it first > >>>> >>time, > >>> i > >>>> >>was not very accurate and display slammed very sharply, with sharp > >>> knock. > >>>> >>Can this damage LCD display? > >>> -------- > >>> > >>> I called, but still not too much clear. The answer was the portable has > >>> rubber bumpers that should protect the LCD from any damage. Yes, there > >>> is 6 > >>> small rubber bumpers, but it's very small and flat, and don't look too > >>> reliable for protection & shock absorption. > > ------------------- > > > > when cover is near the palm rest, it becomes springy, and the bezel may > > strike againtst the palm rest if not to hold with fingers. > > This is by design, not a defect. ----------- Well. I did not assert that something is broken, nothing is broken yet. I just assumed that this display closing mechanism theoretically can cause damage of bezel or palm rest, or even display itself.
From: Russ SBITS.Biz [SBS-MVP] on 16 Feb 2010 17:29 OH? Mine closes fine Thanks Russ -- Russell Grover - SBITS.Biz [SBS-MVP] MCP, MCPS, MCNPS, SBSC Microsoft Certified Small Business Specialist SBS2003 SBS2008 Support - www.SBITS.Biz Question or Second Opinion - www.PersonalITConsultant.com Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com "Balzer" <Balzer(a)nospam.microsoft.news> wrote in message news:uE8iIZ1rKHA.5356(a)TK2MSFTNGP02.phx.gbl... > > "Russ SBITS.Biz [SBS-MVP]" <russ(a)REMOVETHIS.sbits.biz> wrote in message > news:%23inSofzrKHA.732(a)TK2MSFTNGP06.phx.gbl... >> OK then I'm confused? >> if it's acting the way it's supposed to? >> And By design (As you say.) >> >> What is the issue again? >> (Sorry I'm totally confused on what is Now?) >> >> Can you Describe what the issue in events/process >> without using the words "Hardly" and "Sharply" >> >> Russ >> >> -- >> Russell Grover - SBITS.Biz [SBS-MVP] >> MCP, MCPS, MCNPS, SBSC >> Microsoft Certified Small Business Specialist >> 24hr SBS Remote Support - www.SBITS.Biz >> Question or Second Opinion - www.PersonalITConsultant.com >> Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com >> >> >> "Balzer" <balzer(a)nospam.microsoft.news> wrote in message >> news:Ov3LiDvrKHA.6140(a)TK2MSFTNGP05.phx.gbl... >> > >> > "Russ SBITS.Biz [SBS-MVP]" <russ(a)REMOVETHIS.sbits.biz> wrote in message >> > news:%23steCuorKHA.5036(a)TK2MSFTNGP02.phx.gbl... >> >> I'm confused? >> >> on what the issue is you using the word hardly? >> >> and Knock? >> >> >> >> So it drops closed when you get 1" away? >> >> or it's hard to close? >> >> >> >> My Laptop closes smoothly all the way to it's latch. >> >> And if you are talking about a small gap even when it's closed >> >> then YES that is what the rubber pads are for. >> >> >> >> If it's closing wrong, call them back and tell them >> >> it doesn't close smoothly >> >> If that person doesn't help. >> >> Hang up and call again >> >> until you get someone smarter than a crow bar >> >> Russ >> >> >> >> >> >> -- >> >> Russell Grover - SBITS.Biz [SBS-MVP] >> >> MCP, MCPS, MCNPS, SBSC >> >> Microsoft Certified Small Business Specialist >> >> 24hr SBS Remote Support - www.SBITS.Biz >> >> Question or Second Opinion - www.PersonalITConsultant.com >> >> Free Trial Microsoft Online Services - > www.Microsoft-Online-Services.com >> >> >> >> >> >> "Balzer" <Balzer(a)nospam.microsoft.news> wrote in message >> >> news:evcr1lorKHA.4652(a)TK2MSFTNGP02.phx.gbl... >> >>> >> >>> "Russ SBITS.Biz [SBS-MVP]" <russ(a)REMOVETHIS.sbits.biz> wrote in > message >> >>> news:eIhlU5mrKHA.5940(a)TK2MSFTNGP02.phx.gbl... >> >>>> I agree Call Dell >> >>>> I have a Vostro laptop >> >>>> and I don't have that issue >> >>>> Russ >> >>>> >> >>>> -- >> >>>> Russell Grover - SBITS.Biz [SBS-MVP] >> >>>> MCP, MCPS, MCNPS, SBSC >> >>>> Microsoft Certified Small Business Specialist >> >>>> 24hr SBS Remote Support - www.SBITS.Biz >> >>>> Question or Second Opinion - www.PersonalITConsultant.com >> >>>> Free Trial Microsoft Online Services - >> >>>> www.Microsoft-Online-Services.com >> >>>> >> >>>> >> >>>> "David B." <mail(a)nomail.net> wrote in message >> >>>> news:eQiLxmkrKHA.5036(a)TK2MSFTNGP02.phx.gbl... >> >>>> > Contact Dell support, your question is not related to Windows XP. >> >>>> > >> >>>> > -- >> >>>> > >> >>>> > >> >>>> > -- >> >>>> > "Balzer" <balzer(a)nospam.microsoft.news> wrote in message >> >>>> > news:%23YLXwyjrKHA.3908(a)TK2MSFTNGP05.phx.gbl... >> >>>> >>I tried the new Vostro 1502 laptop and noticed that display cover > is >> >>>> >>closed rather hardly, and when display is near 2-inches from the >> >>>> >>body, >> >>> it >> >>>> >>tense and springy and tries to slam very sharply, with sharp >> >>>> >>knock. >> >>>> >>So >> >>> you >> >>>> >>need be very careful and to keep the fingers between display and >> >>> housing, >> >>>> >>otherwise display will knock very sharply. When I closed it first >> >>>> >>time, >> >>> i >> >>>> >>was not very accurate and display slammed very sharply, with sharp >> >>> knock. >> >>>> >>Can this damage LCD display? >> >>> -------- >> >>> >> >>> I called, but still not too much clear. The answer was the portable > has >> >>> rubber bumpers that should protect the LCD from any damage. Yes, >> >>> there >> >>> is 6 >> >>> small rubber bumpers, but it's very small and flat, and don't look > too >> >>> reliable for protection & shock absorption. >> > ------------------- >> > >> > when cover is near the palm rest, it becomes springy, and the bezel may >> > strike againtst the palm rest if not to hold with fingers. >> > This is by design, not a defect. > ----------- > > Well. I did not assert that something is broken, nothing is broken yet. > I just assumed that this display closing mechanism theoretically can cause > damage of bezel or palm rest, or even display itself. > >
From: Balzer on 17 Feb 2010 10:35 "Russ SBITS.Biz [SBS-MVP]" <russ(a)REMOVETHIS.sbits.biz> wrote in message news:OHiTTe1rKHA.3536(a)TK2MSFTNGP06.phx.gbl... > OH? Mine closes fine > Thanks > Russ > > -- > Russell Grover - SBITS.Biz [SBS-MVP] > MCP, MCPS, MCNPS, SBSC > Microsoft Certified Small Business Specialist > SBS2003 SBS2008 Support - www.SBITS.Biz > Question or Second Opinion - www.PersonalITConsultant.com > Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com > > > "Balzer" <Balzer(a)nospam.microsoft.news> wrote in message > news:uE8iIZ1rKHA.5356(a)TK2MSFTNGP02.phx.gbl... >> >> "Russ SBITS.Biz [SBS-MVP]" <russ(a)REMOVETHIS.sbits.biz> wrote in message >> news:%23inSofzrKHA.732(a)TK2MSFTNGP06.phx.gbl... >>> OK then I'm confused? >>> if it's acting the way it's supposed to? >>> And By design (As you say.) >>> >>> What is the issue again? >>> (Sorry I'm totally confused on what is Now?) >>> >>> Can you Describe what the issue in events/process >>> without using the words "Hardly" and "Sharply" >>> >>> Russ >>> >>> -- >>> Russell Grover - SBITS.Biz [SBS-MVP] >>> MCP, MCPS, MCNPS, SBSC >>> Microsoft Certified Small Business Specialist >>> 24hr SBS Remote Support - www.SBITS.Biz >>> Question or Second Opinion - www.PersonalITConsultant.com >>> Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com >>> >>> >>> "Balzer" <balzer(a)nospam.microsoft.news> wrote in message >>> news:Ov3LiDvrKHA.6140(a)TK2MSFTNGP05.phx.gbl... >>> > >>> > "Russ SBITS.Biz [SBS-MVP]" <russ(a)REMOVETHIS.sbits.biz> wrote in >>> > message >>> > news:%23steCuorKHA.5036(a)TK2MSFTNGP02.phx.gbl... >>> >> I'm confused? >>> >> on what the issue is you using the word hardly? >>> >> and Knock? >>> >> >>> >> So it drops closed when you get 1" away? >>> >> or it's hard to close? >>> >> >>> >> My Laptop closes smoothly all the way to it's latch. >>> >> And if you are talking about a small gap even when it's closed >>> >> then YES that is what the rubber pads are for. >>> >> >>> >> If it's closing wrong, call them back and tell them >>> >> it doesn't close smoothly >>> >> If that person doesn't help. >>> >> Hang up and call again >>> >> until you get someone smarter than a crow bar >>> >> Russ >>> >> >>> >> >>> >> -- >>> >> Russell Grover - SBITS.Biz [SBS-MVP] >>> >> MCP, MCPS, MCNPS, SBSC >>> >> Microsoft Certified Small Business Specialist >>> >> 24hr SBS Remote Support - www.SBITS.Biz >>> >> Question or Second Opinion - www.PersonalITConsultant.com >>> >> Free Trial Microsoft Online Services - >> www.Microsoft-Online-Services.com >>> >> >>> >> >>> >> "Balzer" <Balzer(a)nospam.microsoft.news> wrote in message >>> >> news:evcr1lorKHA.4652(a)TK2MSFTNGP02.phx.gbl... >>> >>> >>> >>> "Russ SBITS.Biz [SBS-MVP]" <russ(a)REMOVETHIS.sbits.biz> wrote in >> message >>> >>> news:eIhlU5mrKHA.5940(a)TK2MSFTNGP02.phx.gbl... >>> >>>> I agree Call Dell >>> >>>> I have a Vostro laptop >>> >>>> and I don't have that issue >>> >>>> Russ >>> >>>> >>> >>>> -- >>> >>>> Russell Grover - SBITS.Biz [SBS-MVP] >>> >>>> MCP, MCPS, MCNPS, SBSC >>> >>>> Microsoft Certified Small Business Specialist >>> >>>> 24hr SBS Remote Support - www.SBITS.Biz >>> >>>> Question or Second Opinion - www.PersonalITConsultant.com >>> >>>> Free Trial Microsoft Online Services - >>> >>>> www.Microsoft-Online-Services.com >>> >>>> >>> >>>> >>> >>>> "David B." <mail(a)nomail.net> wrote in message >>> >>>> news:eQiLxmkrKHA.5036(a)TK2MSFTNGP02.phx.gbl... >>> >>>> > Contact Dell support, your question is not related to Windows XP. >>> >>>> > >>> >>>> > -- >>> >>>> > >>> >>>> > >>> >>>> > -- >>> >>>> > "Balzer" <balzer(a)nospam.microsoft.news> wrote in message >>> >>>> > news:%23YLXwyjrKHA.3908(a)TK2MSFTNGP05.phx.gbl... >>> >>>> >>I tried the new Vostro 1502 laptop and noticed that display cover >> is >>> >>>> >>closed rather hardly, and when display is near 2-inches from the >>> >>>> >>body, >>> >>> it >>> >>>> >>tense and springy and tries to slam very sharply, with sharp >>> >>>> >>knock. >>> >>>> >>So >>> >>> you >>> >>>> >>need be very careful and to keep the fingers between display and >>> >>> housing, >>> >>>> >>otherwise display will knock very sharply. When I closed it first >>> >>>> >>time, >>> >>> i >>> >>>> >>was not very accurate and display slammed very sharply, with >>> >>>> >>sharp >>> >>> knock. >>> >>>> >>Can this damage LCD display? >>> >>> -------- >>> >>> >>> >>> I called, but still not too much clear. The answer was the portable >> has >>> >>> rubber bumpers that should protect the LCD from any damage. Yes, >>> >>> there >>> >>> is 6 >>> >>> small rubber bumpers, but it's very small and flat, and don't look >> too >>> >>> reliable for protection & shock absorption. >>> > ------------------- >>> > >>> > when cover is near the palm rest, it becomes springy, and the bezel >>> > may >>> > strike againtst the palm rest if not to hold with fingers. >>> > This is by design, not a defect. >> ----------- >> >> Well. I did not assert that something is broken, nothing is broken yet. >> I just assumed that this display closing mechanism theoretically can >> cause >> damage of bezel or palm rest, or even display itself. ----------- Have you tried pull down the display, and when it almost in place (say 1"), then release fingers from it? Will it fall or will remain fixed?
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