From: john on 2 Apr 2010 17:51 hello, I have a client they have a sbs 2003 server fully updated, and i just copied over 20 gigs of data to the one bosses profile, now its been a week and the clients and boss are complaining their network is slow, they have gigabit speed. I checked the server there are no errors in the event log, have checked random computers and no errors in the event logs. I have noticed that the bosses profile when it is loaded explorer.exe is sitting at 5% usage while just on the desktop. I ping the desktops from the server and all the pings are <1ms so there is no lag. what else can it be? I have tcp offload on the server because it has never given me problems should i disable it?
From: Larry Struckmeyer[SBS-MVP] on 2 Apr 2010 18:32 Hi John: When you say "slow", can you explain what the users are doing that makes them think "slow". Like maybe logging in or out? Or opening Outlook? Or running their Accounting application? Also, what are the specks of the server? CPU, RAM, Hard Drive Controller type and drive type and RAID type? - Larry Please post the resolution to your issue so others may benefit - Get Your SBS Health Check at www.sbsbpa.com > hello, I have a client they have a sbs 2003 server fully updated, and > i just copied over 20 gigs of data to the one bosses profile, now its > been a week and the clients and boss are complaining their network is > slow, they have gigabit speed. > > I checked the server there are no errors in the event log, have > checked random computers and no errors in the event logs. > > I have noticed that the bosses profile when it is loaded explorer.exe > is sitting at 5% usage while just on the desktop. > > I ping the desktops from the server and all the pings are <1ms so > there is no lag. > > what else can it be? > > I have tcp offload on the server because it has never given me > problems should i disable it? >
From: john on 2 Apr 2010 19:12 On 4/2/2010 2:51 PM, john wrote: > hello, I have a client they have a sbs 2003 server fully updated, and i > just copied over 20 gigs of data to the one bosses profile, now its been > a week and the clients and boss are complaining their network is slow, > they have gigabit speed. > > I checked the server there are no errors in the event log, have checked > random computers and no errors in the event logs. > > I have noticed that the bosses profile when it is loaded explorer.exe is > sitting at 5% usage while just on the desktop. > > I ping the desktops from the server and all the pings are <1ms so there > is no lag. > > what else can it be? > > I have tcp offload on the server because it has never given me problems > should i disable it? slow is opening data on desktop or my documents since it is redirected. Quickbooks is also slow opening and adding data server starts CPU: 3 ghz core2duo E8400 RAM: 4 GB ECC DDR2 800mhz Disk: SATA 7200 RPM 16 Mb cache Disk Controller: Intel Raid Controller Onboard Raid Type: Raid 1
From: Larry Struckmeyer[SBS-MVP] on 2 Apr 2010 20:44 Well, "slow" is a matter of individual perception, unless you have metrics to define it. From the desktop, the network would have no effect, so GB or ArcNet, it would make no difference. For SBS 2003, the RAM is ok, the MOBO and CPU are marginal, but that has no effect on opening files. With the note that the "desktop" is not affected by anything that happens on the server, *assuming* that the desktop is not made up of shortcuts linked to the server, I suspect the desktops are in need of cleaning, or the server RAID is not up to the task. Just to be sure, run the BPA, fix anything it finds, and post up the unedited results of: ipconfig /all > c:\iptest.txt - Larry Please post the resolution to your issue so others may benefit - Get Your SBS Health Check at www.sbsbpa.com > On 4/2/2010 2:51 PM, john wrote: > >> hello, I have a client they have a sbs 2003 server fully updated, and >> i just copied over 20 gigs of data to the one bosses profile, now its >> been a week and the clients and boss are complaining their network is >> slow, they have gigabit speed. >> >> I checked the server there are no errors in the event log, have >> checked random computers and no errors in the event logs. >> >> I have noticed that the bosses profile when it is loaded explorer.exe >> is sitting at 5% usage while just on the desktop. >> >> I ping the desktops from the server and all the pings are <1ms so >> there is no lag. >> >> what else can it be? >> >> I have tcp offload on the server because it has never given me >> problems should i disable it? >> > slow is opening data on desktop or my documents since it is > redirected. Quickbooks is also slow opening and adding data > > server starts > > CPU: 3 ghz core2duo E8400 > RAM: 4 GB ECC DDR2 800mhz > Disk: SATA 7200 RPM 16 Mb cache > Disk Controller: Intel Raid Controller Onboard > Raid Type: Raid 1
From: john on 2 Apr 2010 21:14
On 4/2/2010 5:44 PM, Larry Struckmeyer[SBS-MVP] wrote: > Well, "slow" is a matter of individual perception, unless you have > metrics to define it. From the desktop, the network would have no > effect, so GB or ArcNet, it would make no difference. > > For SBS 2003, the RAM is ok, the MOBO and CPU are marginal, but that has > no effect on opening files. With the note that the "desktop" is not > affected by anything that happens on the server, *assuming* that the > desktop is not made up of shortcuts linked to the server, I suspect the > desktops are in need of cleaning, or the server RAID is not up to the task. > > Just to be sure, run the BPA, fix anything it finds, and post up the > unedited results of: > > ipconfig /all > c:\iptest.txt > > > - > Larry > Please post the resolution to your > issue so others may benefit > - > Get Your SBS Health Check at > www.sbsbpa.com > > >> On 4/2/2010 2:51 PM, john wrote: >> >>> hello, I have a client they have a sbs 2003 server fully updated, and >>> i just copied over 20 gigs of data to the one bosses profile, now its >>> been a week and the clients and boss are complaining their network is >>> slow, they have gigabit speed. >>> >>> I checked the server there are no errors in the event log, have >>> checked random computers and no errors in the event logs. >>> >>> I have noticed that the bosses profile when it is loaded explorer.exe >>> is sitting at 5% usage while just on the desktop. >>> >>> I ping the desktops from the server and all the pings are <1ms so >>> there is no lag. >>> >>> what else can it be? >>> >>> I have tcp offload on the server because it has never given me >>> problems should i disable it? >>> >> slow is opening data on desktop or my documents since it is >> redirected. Quickbooks is also slow opening and adding data >> >> server starts >> >> CPU: 3 ghz core2duo E8400 >> RAM: 4 GB ECC DDR2 800mhz >> Disk: SATA 7200 RPM 16 Mb cache >> Disk Controller: Intel Raid Controller Onboard >> Raid Type: Raid 1 > > Windows IP Configuration Host Name . . . . . . . . . . . . : pdc1 Primary Dns Suffix . . . . . . . : Med.lan Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : Yes WINS Proxy Enabled. . . . . . . . : Yes DNS Suffix Search List. . . . . . : Med.lan Ethernet adapter Server Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) PRO/1000 PM Network Connection Physical Address. . . . . . . . . : 00-30-48-BA-F7-30 DHCP Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 192.168.2.100 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.2.1 DNS Servers . . . . . . . . . . . : 192.168.2.100 Primary WINS Server . . . . . . . : 192.168.2.100 |