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From: Sara Merriman on 8 Jan 2010 01:55
In article <1jbz2jb.156e0jle00d2iN%markinglenospam(a)nospamfastmail.fm>,
markinglenospam(a)nospamfastmail.fm (Mark Ingle) wrote:

> Ian Piper <ianpiper(a)mac.com> wrote:
> >
> > Ah... well spotted. I am after one of the wax-based printers and hadn't
> > noticed that this isn't. I'll give it a miss, I think. The 8560N is the
> > one I was looking at before, but it's over �400. Maybe I'd better keep
> > saving for one of those.
> >
> We have three Xerox 8560DN printers and I wouldn't recommend them due to
> the reliability when out of warranty. On two of them the LCD displays
> seem to 'fade'; The display did recover temporarily on one of them, but
> the problem doesn't appear to be the display itself as we have swapped
> this out in the hope of getting more of them working. Some of the
> features are available via the web interface but others such as cleaning
> jets aren't. On one of them, some jets wouldn't clear and we have had to
> junk it (the free disposal may come in useful); we can't resolve the
> print quality problems on the second one due to the screen not working
> properly, so that has had to be semi-permanently switched off and will
> probably be junked as well.
>
> It's a shame as the quality from these printers when they are working is
> excellent, and there aren't any expensive drums or fusers to replace.

I *always* keep the Phasers covered by warranty, even if you only call
someone out once in three years it pays for itself. This is one of the
rare occasions when extended warranties seem worth it. IIRC the last
extended warranty I bought for a Phaser was about �150 for three years.

Of course, the ideal would be that they don't break down, but sadly
sometimes they do and a small company like ours can't really afford the
downtime.

--
Sara

Cuddler of rats, cats and husband
From: Steve Firth on 8 Jan 2010 08:38
Sara Merriman <saramerriman(a)blueyonder.co.uk> wrote:

> I *always* keep the Phasers covered by warranty, even if you only call
> someone out once in three years it pays for itself. This is one of the
> rare occasions when extended warranties seem worth it. IIRC the last
> extended warranty I bought for a Phaser was about �150 for three years.
>
> Of course, the ideal would be that they don't break down, but sadly
> sometimes they do and a small company like ours can't really afford the
> downtime.

I take an alternative approach. I buy secondhand Phasers. The problems
they suffer from are actually minor if you know how to fix them.

Blocked print nozzles (after all they are just an ink-jet even if the
ink is solid when cold). This can usually be fixed by using a nozzle
cleaning routine. The built-in routine is useless and there are
Postscript code snippets available on the web that are better. If it
can't be fixed then you need a new printhead. This is an easy job to do.

Another problem is poor installation. The printer *must* be absolutely
level otherwise it doesn't print well.

Heaters fail, they are easy to replace as well.

And that's about it.

I tend to buy two phasers and to swap parts from one to the other. That
makes then cheap and easy to fix.
From: Elliott Roper on 8 Jan 2010 08:57
In article <1jc05oj.r1kafh14ghs7rN%%steve%@malloc.co.uk>, Steve Firth
<%steve%@malloc.co.uk> wrote:

><snip>
> I take an alternative approach. I buy secondhand Phasers. The problems
> they suffer from are actually minor if you know how to fix them.
>
Would you mind sharing some of your maintenance script sources and tips?
My 8560DN suffers from not being used enough and possible infant
overheating.
I get frequent jams doing photo quality on anything but card, and I
can't get anything like the colour gamut, even on self-test, that I
could when it was new. It eats yellow faster than black, which seems a
bit screwy to me and I'm blowed if I can get any colour profile to work
better than the in-printer settings.

--
To de-mung my e-mail address:- fsnospam$elliott$$
PGP Fingerprint: 1A96 3CF7 637F 896B C810 E199 7E5C A9E4 8E59 E248
From: Sara on 8 Jan 2010 09:25
In article <080120101357393268%nospam(a)yrl.co.uk>,
Elliott Roper <nospam(a)yrl.co.uk> wrote:

> In article <1jc05oj.r1kafh14ghs7rN%%steve%@malloc.co.uk>, Steve Firth
> <%steve%@malloc.co.uk> wrote:
>
> ><snip>
> > I take an alternative approach. I buy secondhand Phasers. The problems
> > they suffer from are actually minor if you know how to fix them.
> >
> Would you mind sharing some of your maintenance script sources and tips?
> My 8560DN suffers from not being used enough and possible infant
> overheating.
> I get frequent jams doing photo quality on anything but card, and I
> can't get anything like the colour gamut, even on self-test, that I
> could when it was new. It eats yellow faster than black, which seems a
> bit screwy to me and I'm blowed if I can get any colour profile to work
> better than the in-printer settings.

Me too! I'd love to know what to do with the buggers when they fail.
Even though they're warrantied it's got to be a lot faster to DIY.

--
Sara

Cuddler of rats, cats and husband
From: Steve Firth on 8 Jan 2010 10:04
Elliott Roper <nospam(a)yrl.co.uk> wrote:

> Would you mind sharing some of your maintenance script sources and tips?

Umm sorry I forgot to add if the 850 service manual is of any use to you
I could let you have the PDF copy.
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