Edited Outbox.dbx file
in [Outlook Express]
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From: Vfal on 20 Feb 2010 16:29 Yes, it was closed. The new identity I created did not work but I will try it again. I'll be back!
From: Vfal on 20 Feb 2010 21:00 Thanks PA Bear and Bruce especially for the links to other sites that may be of help, however after following all the suggestions I am still experiencing the same problem. I am going to take a deep breath and think about my next option. "PA Bear [MS MVP]" wrote: > That's a different kettle of fish then. > > 1a. Move any messages that you want to keep out of Sent Items and Deleted > Items folders and into other local OE folders you've created for archiving > (saving) such messages. > > 1b. Move 99% of your messages in your Inbox folder to other local OE > folders, too. > > 2a. Write down the location of your identity's store > (http://www.insideoe.com/files/store.htm#storemain). > > 2b. Enable 'Show Hidden Files and Folders' via Start | Control Panel | > Folder Options | View (cf. > http://www.bleepingcomputer.com/tutorials/tutorial62.html). > > 3. Close OE. > > 4. In Windows Explorer, navigate to your store folder, find & delete the > files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx. > > To avoid such problems in the future, adhere to the following caveats: > > - Don't use Inbox or Sent Items to archive messages. Move them to local > folders created for this purpose. > > - Empty Deleted Items folder daily. > > - Frequently perform a manual compact of all OE folders while "working > offline". More at http://www.insideoe.com/files/maintain.htm > > - Do not cancel Automatic Compacting, should it occur, and do not attempt to > close OE via Task Manager or shutdown your machine if Automatic Compacting > is taking place. > > - Disable email scanning by your anti-virus application. It can cause > corruption (i.e., loss of messages) and provides no additional protection: > > Why you don't need your anti-virus to scan your email > http://thundercloud.net/infoave/tutorials/email-scanning/index.htm > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > > > Vfal wrote: > > I deleted the contents > > > > "PA Bear [MS MVP]" wrote: > >> You deleted the contents of Outbox folder or you deleted Outbox.dbx from > >> your store folder? > >> > >> Vfal wrote: > >>> My OS is Windows XP SP3 > >>> I did a bad thing and edited the Outbox.dbx and by edit I mean deleted > >>> everything in there. Now I cannot send mail. I get a "The message > >>> could > >>> not be sent. An error occured." I have renamed it old, so it can > >>> rebuild, I have tried to restore my Store folder from a saved version on > >>> a > >>> jump drive. Nothing seems to work. Anyone have any ideas? Do I have to > >>> reinstall Outlook Express? I would rather not if possible. > >> > >> . > > . >
From: PA Bear [MS MVP] on 20 Feb 2010 21:12 And the behavior persists in a brand-new identity, right? What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Has a(another) Norton or McAfee application ever been installed on the computer (e.g., a free-trial version that came preinstalled when you bought it)? Vfal wrote: > Thanks PA Bear and Bruce especially for the links to other sites that may > be > of help, however after following all the suggestions I am still > experiencing > the same problem. I am going to take a deep breath and think about my > next > option. > > "PA Bear [MS MVP]" wrote: >> That's a different kettle of fish then. >> >> 1a. Move any messages that you want to keep out of Sent Items and Deleted >> Items folders and into other local OE folders you've created for >> archiving >> (saving) such messages. >> >> 1b. Move 99% of your messages in your Inbox folder to other local OE >> folders, too. >> >> 2a. Write down the location of your identity's store >> (http://www.insideoe.com/files/store.htm#storemain). >> >> 2b. Enable 'Show Hidden Files and Folders' via Start | Control Panel | >> Folder Options | View (cf. >> http://www.bleepingcomputer.com/tutorials/tutorial62.html). >> >> 3. Close OE. >> >> 4. In Windows Explorer, navigate to your store folder, find & delete the >> files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx. >> >> To avoid such problems in the future, adhere to the following caveats: >> >> - Don't use Inbox or Sent Items to archive messages. Move them to local >> folders created for this purpose. >> >> - Empty Deleted Items folder daily. >> >> - Frequently perform a manual compact of all OE folders while "working >> offline". More at http://www.insideoe.com/files/maintain.htm >> >> - Do not cancel Automatic Compacting, should it occur, and do not attempt >> to close OE via Task Manager or shutdown your machine if Automatic >> Compacting is taking place. >> >> - Disable email scanning by your anti-virus application. It can cause >> corruption (i.e., loss of messages) and provides no additional >> protection: >> >> Why you don't need your anti-virus to scan your email >> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> >> >> Vfal wrote: >>> I deleted the contents >>> >>> "PA Bear [MS MVP]" wrote: >>>> You deleted the contents of Outbox folder or you deleted Outbox.dbx >>>> from >>>> your store folder? >>>> >>>> Vfal wrote: >>>>> My OS is Windows XP SP3 >>>>> I did a bad thing and edited the Outbox.dbx and by edit I mean >>>>> deleted >>>>> everything in there. Now I cannot send mail. I get a "The message >>>>> could >>>>> not be sent. An error occured." I have renamed it old, so it can >>>>> rebuild, I have tried to restore my Store folder from a saved version >>>>> on >>>>> a >>>>> jump drive. Nothing seems to work. Anyone have any ideas? Do I have >>>>> to >>>>> reinstall Outlook Express? I would rather not if possible.
From: Bruce Hagen on 20 Feb 2010 21:21 Did you really go to the message store via this path: C:\Documents and Settings\Your User Name\Local Settings\Application Data\Identities\{Long string of letters & numbers}\Microsoft\Outlook Express And after you were there, deleted the Outbox.dbx file whit OE closed? I am not speaking of messages. Did you actually create a new OE identity? That would give you all new dbx files. I think the biggest issue may be here: >>I have renamed it old, so it can rebuild, I have tried to restore my >>Store folder from a saved version on a jump drive.<< Did you copy the entire message store folder, or just some selected dbx files? If you copied the entire folder, then you need to copy it to the Desktop and then in a fresh OE identity, import the messages from there. Nothing will work if you are trying to send from OE on a different drive. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Vfal" <Vfal(a)discussions.microsoft.com> wrote in message news:90EAEE9A-7FBA-4B22-9686-794A5A88DEA5(a)microsoft.com... > Thanks PA Bear and Bruce especially for the links to other sites that > may be > of help, however after following all the suggestions I am still > experiencing > the same problem. I am going to take a deep breath and think about my > next > option. > > "PA Bear [MS MVP]" wrote: > >> That's a different kettle of fish then. >> >> 1a. Move any messages that you want to keep out of Sent Items and >> Deleted >> Items folders and into other local OE folders you've created for >> archiving >> (saving) such messages. >> >> 1b. Move 99% of your messages in your Inbox folder to other local OE >> folders, too. >> >> 2a. Write down the location of your identity's store >> (http://www.insideoe.com/files/store.htm#storemain). >> >> 2b. Enable 'Show Hidden Files and Folders' via Start | Control Panel | >> Folder Options | View (cf. >> http://www.bleepingcomputer.com/tutorials/tutorial62.html). >> >> 3. Close OE. >> >> 4. In Windows Explorer, navigate to your store folder, find & delete >> the >> files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx. >> >> To avoid such problems in the future, adhere to the following caveats: >> >> - Don't use Inbox or Sent Items to archive messages. Move them to >> local >> folders created for this purpose. >> >> - Empty Deleted Items folder daily. >> >> - Frequently perform a manual compact of all OE folders while "working >> offline". More at http://www.insideoe.com/files/maintain.htm >> >> - Do not cancel Automatic Compacting, should it occur, and do not >> attempt to >> close OE via Task Manager or shutdown your machine if Automatic >> Compacting >> is taking place. >> >> - Disable email scanning by your anti-virus application. It can cause >> corruption (i.e., loss of messages) and provides no additional >> protection: >> >> Why you don't need your anti-virus to scan your email >> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> >> >> Vfal wrote: >> > I deleted the contents >> > >> > "PA Bear [MS MVP]" wrote: >> >> You deleted the contents of Outbox folder or you deleted Outbox.dbx >> >> from >> >> your store folder? >> >> >> >> Vfal wrote: >> >>> My OS is Windows XP SP3 >> >>> I did a bad thing and edited the Outbox.dbx and by edit I mean >> >>> deleted >> >>> everything in there. Now I cannot send mail. I get a "The message >> >>> could >> >>> not be sent. An error occured." I have renamed it old, so it can >> >>> rebuild, I have tried to restore my Store folder from a saved >> >>> version on >> >>> a >> >>> jump drive. Nothing seems to work. Anyone have any ideas? Do I >> >>> have to >> >>> reinstall Outlook Express? I would rather not if possible. >> >> >> >> . >> >> . >>
From: PA Bear [MS MVP] on 20 Feb 2010 21:38
[all yours...] Bruce Hagen wrote: > Did you really go to the message store via this path: > > C:\Documents and Settings\Your User Name\Local Settings\Application > Data\Identities\{Long string of letters & numbers}\Microsoft\Outlook > Express > > And after you were there, deleted the Outbox.dbx file whit OE closed? I am > not speaking of messages. > > Did you actually create a new OE identity? That would give you all new dbx > files. > > I think the biggest issue may be here: > >>> I have renamed it old, so it can rebuild, I have tried to restore my >>> Store folder from a saved version on a jump drive.<< > > Did you copy the entire message store folder, or just some selected dbx > files? > > If you copied the entire folder, then you need to copy it to the Desktop > and then in a fresh OE identity, import the messages from there. Nothing > will work if you are trying to send from OE on a different drive. > > "Vfal" <Vfal(a)discussions.microsoft.com> wrote in message > news:90EAEE9A-7FBA-4B22-9686-794A5A88DEA5(a)microsoft.com... >> Thanks PA Bear and Bruce especially for the links to other sites that >> may be >> of help, however after following all the suggestions I am still >> experiencing >> the same problem. I am going to take a deep breath and think about my >> next >> option. >> >> "PA Bear [MS MVP]" wrote: >> >>> That's a different kettle of fish then. >>> >>> 1a. Move any messages that you want to keep out of Sent Items and >>> Deleted >>> Items folders and into other local OE folders you've created for >>> archiving >>> (saving) such messages. >>> >>> 1b. Move 99% of your messages in your Inbox folder to other local OE >>> folders, too. >>> >>> 2a. Write down the location of your identity's store >>> (http://www.insideoe.com/files/store.htm#storemain). >>> >>> 2b. Enable 'Show Hidden Files and Folders' via Start | Control Panel | >>> Folder Options | View (cf. >>> http://www.bleepingcomputer.com/tutorials/tutorial62.html). >>> >>> 3. Close OE. >>> >>> 4. In Windows Explorer, navigate to your store folder, find & delete >>> the >>> files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx. >>> >>> To avoid such problems in the future, adhere to the following caveats: >>> >>> - Don't use Inbox or Sent Items to archive messages. Move them to >>> local >>> folders created for this purpose. >>> >>> - Empty Deleted Items folder daily. >>> >>> - Frequently perform a manual compact of all OE folders while "working >>> offline". More at http://www.insideoe.com/files/maintain.htm >>> >>> - Do not cancel Automatic Compacting, should it occur, and do not >>> attempt to >>> close OE via Task Manager or shutdown your machine if Automatic >>> Compacting >>> is taking place. >>> >>> - Disable email scanning by your anti-virus application. It can cause >>> corruption (i.e., loss of messages) and provides no additional >>> protection: >>> >>> Why you don't need your anti-virus to scan your email >>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm >>> -- >>> ~Robear Dyer (PA Bear) >>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>> >>> >>> Vfal wrote: >>>> I deleted the contents >>>> >>>> "PA Bear [MS MVP]" wrote: >>>>> You deleted the contents of Outbox folder or you deleted Outbox.dbx >>>>> from >>>>> your store folder? >>>>> >>>>> Vfal wrote: >>>>>> My OS is Windows XP SP3 >>>>>> I did a bad thing and edited the Outbox.dbx and by edit I mean >>>>>> deleted >>>>>> everything in there. Now I cannot send mail. I get a "The message >>>>>> could >>>>>> not be sent. An error occured." I have renamed it old, so it can >>>>>> rebuild, I have tried to restore my Store folder from a saved >>>>>> version on >>>>>> a >>>>>> jump drive. Nothing seems to work. Anyone have any ideas? Do I >>>>>> have to >>>>>> reinstall Outlook Express? I would rather not if possible. >>>>> >>>>> . >>> >>> . |