Edited Outbox.dbx file
in [Outlook Express]
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From: Vfal on 21 Feb 2010 08:53 Yes it persists. I am using McAfee suite which is provided by by ISP, ATT. It replaced CA suite a few years ago. It never interfered with anything. So are you saying to turn off the email scanning? If I do McAfee is not happy and keeps reminding me to "fix" it. Maybe starting from scratch with the email scanning turned off would help. I am getting frustrated. I have downloaded Windows Live email but wonder if it would really correct anything. Perhaps it will just compound the problem. "PA Bear [MS MVP]" wrote: > And the behavior persists in a brand-new identity, right? > > What anti-virus application or security suite is installed and is your > subscription current? What anti-spyware applications (other than Defender)? > What third-party firewall (if any)? > > Has a(another) Norton or McAfee application ever been installed on the > computer (e.g., a free-trial version that came preinstalled when you bought > it)? > >
From: Steve Cochran on 21 Feb 2010 09:00 Disable email scanning of any antivirus product you are using. Then remove your email account, close OE and reopen it and the add your mail account back again. Its likely that a 3rd party program such as your antivirus is generating this error. See also www.oehelp.com/OETips.aspx#3 steve "Vfal" <Vfal(a)discussions.microsoft.com> wrote in message news:34E49705-3D7D-466F-BD2E-78CDB0B2F60C(a)microsoft.com... > It did not work. Other than replacing it with Windows Live email or > switching to Thunderbird or reinstalling OE (which I dread) I am out of > ideas. > > "Vfal" wrote: > >> I have two existing identies, mine and my husband's. I rarely use my >> identity since I use Thunderbird as my email client, so I tried to send >> under >> my identity in OE. Same error message. I will try this possible >> solution >> and I think if it doesn't work, I will just replace OE with Windows Live >> emal. I will let you know the results as it may be of help to others >> >> "Steve Cochran" wrote: >> >> > If Bruce's suggestion doesn't work, then go to File | Identities and >> > setup a >> > new identity. Then when that works you can import from the old one. >> > >> > steve >> > >> > "Vfal" <Vfal(a)discussions.microsoft.com> wrote in message >> > news:5B056EE6-9E0B-4164-B140-24475711BC10(a)microsoft.com... >> > > My OS is Windows XP SP3 >> > > I did a bad thing and edited the Outbox.dbx and by edit I mean >> > > deleted >> > > everything in there. Now I cannot send mail. I get a "The message >> > > could >> > > not >> > > be sent. An error occured." I have renamed it old, so it can >> > > rebuild, I >> > > have tried to restore my Store folder from a saved version on a jump >> > > drive. >> > > Nothing seems to work. Anyone have any ideas? Do I have to >> > > reinstall >> > > Outlook Express? I would rather not if possible. >> > >> >
From: Vfal on 21 Feb 2010 09:08 > Did you really go to the message store via this path: > > C:\Documents and Settings\Your User Name\Local Settings\Application > Data\Identities\{Long string of letters & numbers}\Microsoft\Outlook > Express Yes I thought I did. I have two identities in there, mine and my husband's (which is the offending one), should I complete this operation for both of them.? > > And after you were there, deleted the Outbox.dbx file whit OE closed? I am > not speaking of messages. Yes, I deleted the dbx > > Did you actually create a new OE identity? That would give you all new dbx > files. Yes, I did this > > I think the biggest issue may be here: > > >>I have renamed it old, so it can rebuild, I have tried to restore my > >>Store folder from a saved version on a jump drive.<< > > Did you copy the entire message store folder, or just some selected dbx > files? I did both.....copied selected files and the whole message store folder which by the way, I have someplace else rather than the default folder. > > If you copied the entire folder, then you need to copy it to the Desktop > and then in a fresh OE identity, import the messages from there. Nothing > will work if you are trying to send from OE on a different drive. I will follow these instructions again just to be sure. > -- > Bruce Hagen > MS-MVP [Mail] > Imperial Beach, CA > > > "Vfal" <Vfal(a)discussions.microsoft.com> wrote in message > news:90EAEE9A-7FBA-4B22-9686-794A5A88DEA5(a)microsoft.com... > > Thanks PA Bear and Bruce especially for the links to other sites that > > may be > > of help, however after following all the suggestions I am still > > experiencing > > the same problem. I am going to take a deep breath and think about my > > next > > option. > > > > "PA Bear [MS MVP]" wrote: > > > >> That's a different kettle of fish then. > >> > >> 1a. Move any messages that you want to keep out of Sent Items and > >> Deleted > >> Items folders and into other local OE folders you've created for > >> archiving > >> (saving) such messages. > >> > >> 1b. Move 99% of your messages in your Inbox folder to other local OE > >> folders, too. > >> > >> 2a. Write down the location of your identity's store > >> (http://www.insideoe.com/files/store.htm#storemain). > >> > >> 2b. Enable 'Show Hidden Files and Folders' via Start | Control Panel | > >> Folder Options | View (cf. > >> http://www.bleepingcomputer.com/tutorials/tutorial62.html). > >> > >> 3. Close OE. > >> > >> 4. In Windows Explorer, navigate to your store folder, find & delete > >> the > >> files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx. > >> > >> To avoid such problems in the future, adhere to the following caveats: > >> > >> - Don't use Inbox or Sent Items to archive messages. Move them to > >> local > >> folders created for this purpose. > >> > >> - Empty Deleted Items folder daily. > >> > >> - Frequently perform a manual compact of all OE folders while "working > >> offline". More at http://www.insideoe.com/files/maintain.htm > >> > >> - Do not cancel Automatic Compacting, should it occur, and do not > >> attempt to > >> close OE via Task Manager or shutdown your machine if Automatic > >> Compacting > >> is taking place. > >> > >> - Disable email scanning by your anti-virus application. It can cause > >> corruption (i.e., loss of messages) and provides no additional > >> protection: > >> > >> Why you don't need your anti-virus to scan your email > >> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Client - since 2002 > >> > >> > >> Vfal wrote: > >> > I deleted the contents > >> > > >> > "PA Bear [MS MVP]" wrote: > >> >> You deleted the contents of Outbox folder or you deleted Outbox.dbx > >> >> from > >> >> your store folder? > >> >> > >> >> Vfal wrote: > >> >>> My OS is Windows XP SP3 > >> >>> I did a bad thing and edited the Outbox.dbx and by edit I mean > >> >>> deleted > >> >>> everything in there. Now I cannot send mail. I get a "The message > >> >>> could > >> >>> not be sent. An error occured." I have renamed it old, so it can > >> >>> rebuild, I have tried to restore my Store folder from a saved > >> >>> version on > >> >>> a > >> >>> jump drive. Nothing seems to work. Anyone have any ideas? Do I > >> >>> have to > >> >>> reinstall Outlook Express? I would rather not if possible. > >> >> > >> >> . > >> > >> . > >> > > . >
From: Bruce Hagen on 21 Feb 2010 10:20 McAfee will keep "nagging" you until you remove it, run this tool, and then do a custom installation, opting out of e-mail scanning when it is offered. Just unchecking it is not enough. McAfee Consumer Products Removal Tool three-step fix http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507 -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Vfal" <Vfal(a)discussions.microsoft.com> wrote in message news:DFF48CBF-7A57-4360-8645-89BFDBBA48B7(a)microsoft.com... > Yes it persists. I am using McAfee suite which is provided by by ISP, > ATT. > It replaced CA suite a few years ago. It never interfered with > anything. So > are you saying to turn off the email scanning? If I do McAfee is not > happy > and keeps reminding me to "fix" it. Maybe starting from scratch with > the > email scanning turned off would help. I am getting frustrated. I have > downloaded Windows Live email but wonder if it would really correct > anything. > Perhaps it will just compound the problem. > > "PA Bear [MS MVP]" wrote: > >> And the behavior persists in a brand-new identity, right? >> >> What anti-virus application or security suite is installed and is your >> subscription current? What anti-spyware applications (other than >> Defender)? >> What third-party firewall (if any)? >> >> Has a(another) Norton or McAfee application ever been installed on the >> computer (e.g., a free-trial version that came preinstalled when you >> bought >> it)? >> >>
From: PA Bear [MS MVP] on 22 Feb 2010 13:55
To keep track of things, it helps immensely if you quote all of the previous message(s) in your replies to the newsgroup. Thank you. 1. Run this McAfee three-step fix: http://service.mcafee.com/FAQDocument.aspx?id=TS100507 2. Now disable McAfee Security Center's email scanning and anti-spam components. 3. If perchance you're also running Ad-Aware v8.2.x, disable its email scanning function, too (cf. http://www.lavasoft.com/mylavasoft/support/blog/adaware-gets-new-features). And if you don't fully understand what Ad-Aware Ad-Watch does & how it does it, disable it, too. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Vfal wrote: > Yes it persists. I am using McAfee suite which is provided by by ISP, > ATT. > It replaced CA suite a few years ago. It never interfered with anything. > So are you saying to turn off the email scanning? If I do McAfee is not > happy and keeps reminding me to "fix" it. Maybe starting from scratch > with > the email scanning turned off would help. I am getting frustrated. I > have > downloaded Windows Live email but wonder if it would really correct > anything. Perhaps it will just compound the problem. > > "PA Bear [MS MVP]" wrote: >> And the behavior persists in a brand-new identity, right? >> >> What anti-virus application or security suite is installed and is your >> subscription current? What anti-spyware applications (other than >> Defender)? What third-party firewall (if any)? >> >> Has a(another) Norton or McAfee application ever been installed on the >> computer (e.g., a free-trial version that came preinstalled when you >> bought >> it)? |