Edited Outbox.dbx file
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From: Vfal on 22 Feb 2010 20:52 Sorry, I started getting confused. I have not had an opportunity to follow through with your instructions for disabling Email scanning and then proceed with the other instructions tho I did try Bruce's steps to no avail. I will be unable to get to this problem for a day or two but will surely let you know the results when I do. I cannot thank you enough for your patience and persistence. "PA Bear [MS MVP]" wrote: > To keep track of things, it helps immensely if you quote all of the previous > message(s) in your replies to the newsgroup. Thank you. > > 1. Run this McAfee three-step fix: > http://service.mcafee.com/FAQDocument.aspx?id=TS100507 > > 2. Now disable McAfee Security Center's email scanning and anti-spam > components. > > 3. If perchance you're also running Ad-Aware v8.2.x, disable its email > scanning function, too (cf. > http://www.lavasoft.com/mylavasoft/support/blog/adaware-gets-new-features). > > And if you don't fully understand what Ad-Aware Ad-Watch does & how it does > it, disable it, too. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > > > Vfal wrote: > > Yes it persists. I am using McAfee suite which is provided by by ISP, > > ATT. > > It replaced CA suite a few years ago. It never interfered with anything. > > So are you saying to turn off the email scanning? If I do McAfee is not > > happy and keeps reminding me to "fix" it. Maybe starting from scratch > > with > > the email scanning turned off would help. I am getting frustrated. I > > have > > downloaded Windows Live email but wonder if it would really correct > > anything. Perhaps it will just compound the problem. > > > > "PA Bear [MS MVP]" wrote: > >> And the behavior persists in a brand-new identity, right? > >> > >> What anti-virus application or security suite is installed and is your > >> subscription current? What anti-spyware applications (other than > >> Defender)? What third-party firewall (if any)? > >> > >> Has a(another) Norton or McAfee application ever been installed on the > >> computer (e.g., a free-trial version that came preinstalled when you > >> bought > >> it)? > > . >
From: Vfal on 23 Feb 2010 19:08 Bruce and Pa Bear: Thank you for all your help. I resolved the problem by not resolving the problem. I downloaded and installed Windows Live Mail which is a neat program. I would have had to go thru a lot of trouble uninstalling and reinstalling McAfee without email scanning if it could even be done and then try to troubleshoot OE all over again. Now I am up and running and am able to send with no problem. "Bruce Hagen" wrote: > Did you really go to the message store via this path: > > C:\Documents and Settings\Your User Name\Local Settings\Application > Data\Identities\{Long string of letters & numbers}\Microsoft\Outlook > Express > > And after you were there, deleted the Outbox.dbx file whit OE closed? I am > not speaking of messages. > > Did you actually create a new OE identity? That would give you all new dbx > files. > > I think the biggest issue may be here: > > >>I have renamed it old, so it can rebuild, I have tried to restore my > >>Store folder from a saved version on a jump drive.<< > > Did you copy the entire message store folder, or just some selected dbx > files? > > If you copied the entire folder, then you need to copy it to the Desktop > and then in a fresh OE identity, import the messages from there. Nothing > will work if you are trying to send from OE on a different drive. > -- > Bruce Hagen > MS-MVP [Mail] > Imperial Beach, CA > > > "Vfal" <Vfal(a)discussions.microsoft.com> wrote in message > news:90EAEE9A-7FBA-4B22-9686-794A5A88DEA5(a)microsoft.com... > > Thanks PA Bear and Bruce especially for the links to other sites that > > may be > > of help, however after following all the suggestions I am still > > experiencing > > the same problem. I am going to take a deep breath and think about my > > next > > option. > > > > "PA Bear [MS MVP]" wrote: > > > >> That's a different kettle of fish then. > >> > >> 1a. Move any messages that you want to keep out of Sent Items and > >> Deleted > >> Items folders and into other local OE folders you've created for > >> archiving > >> (saving) such messages. > >> > >> 1b. Move 99% of your messages in your Inbox folder to other local OE > >> folders, too. > >> > >> 2a. Write down the location of your identity's store > >> (http://www.insideoe.com/files/store.htm#storemain). > >> > >> 2b. Enable 'Show Hidden Files and Folders' via Start | Control Panel | > >> Folder Options | View (cf. > >> http://www.bleepingcomputer.com/tutorials/tutorial62.html). > >> > >> 3. Close OE. > >> > >> 4. In Windows Explorer, navigate to your store folder, find & delete > >> the > >> files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx. > >> > >> To avoid such problems in the future, adhere to the following caveats: > >> > >> - Don't use Inbox or Sent Items to archive messages. Move them to > >> local > >> folders created for this purpose. > >> > >> - Empty Deleted Items folder daily. > >> > >> - Frequently perform a manual compact of all OE folders while "working > >> offline". More at http://www.insideoe.com/files/maintain.htm > >> > >> - Do not cancel Automatic Compacting, should it occur, and do not > >> attempt to > >> close OE via Task Manager or shutdown your machine if Automatic > >> Compacting > >> is taking place. > >> > >> - Disable email scanning by your anti-virus application. It can cause > >> corruption (i.e., loss of messages) and provides no additional > >> protection: > >> > >> Why you don't need your anti-virus to scan your email > >> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Client - since 2002 > >> > >> > >> Vfal wrote: > >> > I deleted the contents > >> > > >> > "PA Bear [MS MVP]" wrote: > >> >> You deleted the contents of Outbox folder or you deleted Outbox.dbx > >> >> from > >> >> your store folder? > >> >> > >> >> Vfal wrote: > >> >>> My OS is Windows XP SP3 > >> >>> I did a bad thing and edited the Outbox.dbx and by edit I mean > >> >>> deleted > >> >>> everything in there. Now I cannot send mail. I get a "The message > >> >>> could > >> >>> not be sent. An error occured." I have renamed it old, so it can > >> >>> rebuild, I have tried to restore my Store folder from a saved > >> >>> version on > >> >>> a > >> >>> jump drive. Nothing seems to work. Anyone have any ideas? Do I > >> >>> have to > >> >>> reinstall Outlook Express? I would rather not if possible. > >> >> > >> >> . > >> > >> . > >> > > . >
From: PA Bear [MS MVP] on 23 Feb 2010 19:30 Email scanning and McAfee Anti-Spam's gonna hork WLMail, too. Vfal wrote: > Bruce and Pa Bear: > Thank you for all your help. I resolved the problem by not resolving the > problem. I downloaded and installed Windows Live Mail which is a neat > program. I would have had to go thru a lot of trouble uninstalling and > reinstalling McAfee without email scanning if it could even be done and > then > try to troubleshoot OE all over again. Now I am up and running and am > able > to send with no problem. > > "Bruce Hagen" wrote: > >> Did you really go to the message store via this path: >> >> C:\Documents and Settings\Your User Name\Local Settings\Application >> Data\Identities\{Long string of letters & numbers}\Microsoft\Outlook >> Express >> >> And after you were there, deleted the Outbox.dbx file whit OE closed? I >> am >> not speaking of messages. >> >> Did you actually create a new OE identity? That would give you all new >> dbx >> files. >> >> I think the biggest issue may be here: >> >>>> I have renamed it old, so it can rebuild, I have tried to restore my >>>> Store folder from a saved version on a jump drive.<< >> >> Did you copy the entire message store folder, or just some selected dbx >> files? >> >> If you copied the entire folder, then you need to copy it to the Desktop >> and then in a fresh OE identity, import the messages from there. Nothing >> will work if you are trying to send from OE on a different drive. >> -- >> Bruce Hagen >> MS-MVP [Mail] >> Imperial Beach, CA >> >> >> "Vfal" <Vfal(a)discussions.microsoft.com> wrote in message >> news:90EAEE9A-7FBA-4B22-9686-794A5A88DEA5(a)microsoft.com... >>> Thanks PA Bear and Bruce especially for the links to other sites that >>> may be >>> of help, however after following all the suggestions I am still >>> experiencing >>> the same problem. I am going to take a deep breath and think about my >>> next >>> option. >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> That's a different kettle of fish then. >>>> >>>> 1a. Move any messages that you want to keep out of Sent Items and >>>> Deleted >>>> Items folders and into other local OE folders you've created for >>>> archiving >>>> (saving) such messages. >>>> >>>> 1b. Move 99% of your messages in your Inbox folder to other local OE >>>> folders, too. >>>> >>>> 2a. Write down the location of your identity's store >>>> (http://www.insideoe.com/files/store.htm#storemain). >>>> >>>> 2b. Enable 'Show Hidden Files and Folders' via Start | Control Panel | >>>> Folder Options | View (cf. >>>> http://www.bleepingcomputer.com/tutorials/tutorial62.html). >>>> >>>> 3. Close OE. >>>> >>>> 4. In Windows Explorer, navigate to your store folder, find & delete >>>> the >>>> files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx. >>>> >>>> To avoid such problems in the future, adhere to the following caveats: >>>> >>>> - Don't use Inbox or Sent Items to archive messages. Move them to >>>> local >>>> folders created for this purpose. >>>> >>>> - Empty Deleted Items folder daily. >>>> >>>> - Frequently perform a manual compact of all OE folders while "working >>>> offline". More at http://www.insideoe.com/files/maintain.htm >>>> >>>> - Do not cancel Automatic Compacting, should it occur, and do not >>>> attempt to >>>> close OE via Task Manager or shutdown your machine if Automatic >>>> Compacting >>>> is taking place. >>>> >>>> - Disable email scanning by your anti-virus application. It can cause >>>> corruption (i.e., loss of messages) and provides no additional >>>> protection: >>>> >>>> Why you don't need your anti-virus to scan your email >>>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>> >>>> >>>> Vfal wrote: >>>>> I deleted the contents >>>>> >>>>> "PA Bear [MS MVP]" wrote: >>>>>> You deleted the contents of Outbox folder or you deleted Outbox.dbx >>>>>> from >>>>>> your store folder? >>>>>> >>>>>> Vfal wrote: >>>>>>> My OS is Windows XP SP3 >>>>>>> I did a bad thing and edited the Outbox.dbx and by edit I mean >>>>>>> deleted >>>>>>> everything in there. Now I cannot send mail. I get a "The message >>>>>>> could >>>>>>> not be sent. An error occured." I have renamed it old, so it can >>>>>>> rebuild, I have tried to restore my Store folder from a saved >>>>>>> version on >>>>>>> a >>>>>>> jump drive. Nothing seems to work. Anyone have any ideas? Do I >>>>>>> have to >>>>>>> reinstall Outlook Express? I would rather not if possible. >>>>>> >>>>>> . >>>> >>>> . >>>> >> >> .
From: Bruce Hagen on 23 Feb 2010 20:00 +1 "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message news:%23jZlanOtKHA.4492(a)TK2MSFTNGP05.phx.gbl... > Email scanning and McAfee Anti-Spam's gonna hork WLMail, too. > > > Vfal wrote: >> Bruce and Pa Bear: >> Thank you for all your help. I resolved the problem by not resolving >> the >> problem. I downloaded and installed Windows Live Mail which is a neat >> program. I would have had to go thru a lot of trouble uninstalling and >> reinstalling McAfee without email scanning if it could even be done and >> then >> try to troubleshoot OE all over again. Now I am up and running and am >> able >> to send with no problem. >> >> "Bruce Hagen" wrote: >> >>> Did you really go to the message store via this path: >>> >>> C:\Documents and Settings\Your User Name\Local Settings\Application >>> Data\Identities\{Long string of letters & numbers}\Microsoft\Outlook >>> Express >>> >>> And after you were there, deleted the Outbox.dbx file whit OE closed? >>> I am >>> not speaking of messages. >>> >>> Did you actually create a new OE identity? That would give you all new >>> dbx >>> files. >>> >>> I think the biggest issue may be here: >>> >>>>> I have renamed it old, so it can rebuild, I have tried to restore my >>>>> Store folder from a saved version on a jump drive.<< >>> >>> Did you copy the entire message store folder, or just some selected >>> dbx >>> files? >>> >>> If you copied the entire folder, then you need to copy it to the >>> Desktop >>> and then in a fresh OE identity, import the messages from there. >>> Nothing >>> will work if you are trying to send from OE on a different drive. >>> -- >>> Bruce Hagen >>> MS-MVP [Mail] >>> Imperial Beach, CA >>> >>> >>> "Vfal" <Vfal(a)discussions.microsoft.com> wrote in message >>> news:90EAEE9A-7FBA-4B22-9686-794A5A88DEA5(a)microsoft.com... >>>> Thanks PA Bear and Bruce especially for the links to other sites that >>>> may be >>>> of help, however after following all the suggestions I am still >>>> experiencing >>>> the same problem. I am going to take a deep breath and think about >>>> my >>>> next >>>> option. >>>> >>>> "PA Bear [MS MVP]" wrote: >>>> >>>>> That's a different kettle of fish then. >>>>> >>>>> 1a. Move any messages that you want to keep out of Sent Items and >>>>> Deleted >>>>> Items folders and into other local OE folders you've created for >>>>> archiving >>>>> (saving) such messages. >>>>> >>>>> 1b. Move 99% of your messages in your Inbox folder to other local OE >>>>> folders, too. >>>>> >>>>> 2a. Write down the location of your identity's store >>>>> (http://www.insideoe.com/files/store.htm#storemain). >>>>> >>>>> 2b. Enable 'Show Hidden Files and Folders' via Start | Control Panel >>>>> | >>>>> Folder Options | View (cf. >>>>> http://www.bleepingcomputer.com/tutorials/tutorial62.html). >>>>> >>>>> 3. Close OE. >>>>> >>>>> 4. In Windows Explorer, navigate to your store folder, find & delete >>>>> the >>>>> files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx. >>>>> >>>>> To avoid such problems in the future, adhere to the following >>>>> caveats: >>>>> >>>>> - Don't use Inbox or Sent Items to archive messages. Move them to >>>>> local >>>>> folders created for this purpose. >>>>> >>>>> - Empty Deleted Items folder daily. >>>>> >>>>> - Frequently perform a manual compact of all OE folders while >>>>> "working >>>>> offline". More at http://www.insideoe.com/files/maintain.htm >>>>> >>>>> - Do not cancel Automatic Compacting, should it occur, and do not >>>>> attempt to >>>>> close OE via Task Manager or shutdown your machine if Automatic >>>>> Compacting >>>>> is taking place. >>>>> >>>>> - Disable email scanning by your anti-virus application. It can >>>>> cause >>>>> corruption (i.e., loss of messages) and provides no additional >>>>> protection: >>>>> >>>>> Why you don't need your anti-virus to scan your email >>>>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm >>>>> -- >>>>> ~Robear Dyer (PA Bear) >>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>>> >>>>> >>>>> Vfal wrote: >>>>>> I deleted the contents >>>>>> >>>>>> "PA Bear [MS MVP]" wrote: >>>>>>> You deleted the contents of Outbox folder or you deleted >>>>>>> Outbox.dbx >>>>>>> from >>>>>>> your store folder? >>>>>>> >>>>>>> Vfal wrote: >>>>>>>> My OS is Windows XP SP3 >>>>>>>> I did a bad thing and edited the Outbox.dbx and by edit I mean >>>>>>>> deleted >>>>>>>> everything in there. Now I cannot send mail. I get a "The >>>>>>>> message >>>>>>>> could >>>>>>>> not be sent. An error occured." I have renamed it old, so it >>>>>>>> can >>>>>>>> rebuild, I have tried to restore my Store folder from a saved >>>>>>>> version on >>>>>>>> a >>>>>>>> jump drive. Nothing seems to work. Anyone have any ideas? Do I >>>>>>>> have to >>>>>>>> reinstall Outlook Express? I would rather not if possible. >>>>>>> >>>>>>> . >>>>> >>>>> . >>>>> >>> >>> . >
From: netcfg on 15 Mar 2010 19:09
"Vfal" <Vfal(a)discussions.microsoft.com> д����Ϣ����:5B056EE6-9E0B-4164-B140-24475711BC10(a)microsoft.com... > My OS is Windows XP SP3 > I did a bad thing and edited the Outbox.dbx and by edit I mean deleted > everything in there. Now I cannot send mail. I get a "The message could > not > be sent. An error occured." I have renamed it old, so it can rebuild, I > have tried to restore my Store folder from a saved version on a jump > drive. > Nothing seems to work. Anyone have any ideas? Do I have to reinstall > Outlook Express? I would rather not if possible. |