From: Zac Thompson on

"Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message
news:%23aaE9U1zKHA.1236(a)TK2MSFTNGP02.phx.gbl...
>
> "Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message
> news:%238fM5O1zKHA.5164(a)TK2MSFTNGP04.phx.gbl...
>>
>> "Bruce Hagen" <BRH(a)nospam.invalid> wrote in message
>> news:eeJY5yOtKHA.3408(a)TK2MSFTNGP06.phx.gbl...
>>> +1
>>>
>>>
>>> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message
>>> news:%23jZlanOtKHA.4492(a)TK2MSFTNGP05.phx.gbl...
>>>> Email scanning and McAfee Anti-Spam's gonna hork WLMail, too.
>>>>
>>>>
>>>> Vfal wrote:
>>>>> Bruce and Pa Bear:
>>>>> Thank you for all your help. I resolved the problem by not resolving
>>>>> the
>>>>> problem. I downloaded and installed Windows Live Mail which is a neat
>>>>> program. I would have had to go thru a lot of trouble uninstalling
>>>>> and
>>>>> reinstalling McAfee without email scanning if it could even be done
>>>>> and then
>>>>> try to troubleshoot OE all over again. Now I am up and running and am
>>>>> able
>>>>> to send with no problem.
>>>>>
>>>>> "Bruce Hagen" wrote:
>>>>>
>>>>>> Did you really go to the message store via this path:
>>>>>>
>>>>>> C:\Documents and Settings\Your User Name\Local Settings\Application
>>>>>> Data\Identities\{Long string of letters & numbers}\Microsoft\Outlook
>>>>>> Express
>>>>>>
>>>>>> And after you were there, deleted the Outbox.dbx file whit OE closed?
>>>>>> I am
>>>>>> not speaking of messages.
>>>>>>
>>>>>> Did you actually create a new OE identity? That would give you all
>>>>>> new dbx
>>>>>> files.
>>>>>>
>>>>>> I think the biggest issue may be here:
>>>>>>
>>>>>>>> I have renamed it old, so it can rebuild, I have tried to restore
>>>>>>>> my
>>>>>>>> Store folder from a saved version on a jump drive.<<
>>>>>>
>>>>>> Did you copy the entire message store folder, or just some selected
>>>>>> dbx
>>>>>> files?
>>>>>>
>>>>>> If you copied the entire folder, then you need to copy it to the
>>>>>> Desktop
>>>>>> and then in a fresh OE identity, import the messages from there.
>>>>>> Nothing
>>>>>> will work if you are trying to send from OE on a different drive.
>>>>>> --
>>>>>> Bruce Hagen
>>>>>> MS-MVP [Mail]
>>>>>> Imperial Beach, CA
>>>>>>
>>>>>>
>>>>>> "Vfal" <Vfal(a)discussions.microsoft.com> wrote in message
>>>>>> news:90EAEE9A-7FBA-4B22-9686-794A5A88DEA5(a)microsoft.com...
>>>>>>> Thanks PA Bear and Bruce especially for the links to other sites
>>>>>>> that
>>>>>>> may be
>>>>>>> of help, however after following all the suggestions I am still
>>>>>>> experiencing
>>>>>>> the same problem. I am going to take a deep breath and think about
>>>>>>> my
>>>>>>> next
>>>>>>> option.
>>>>>>>
>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>
>>>>>>>> That's a different kettle of fish then.
>>>>>>>>
>>>>>>>> 1a. Move any messages that you want to keep out of Sent Items and
>>>>>>>> Deleted
>>>>>>>> Items folders and into other local OE folders you've created for
>>>>>>>> archiving
>>>>>>>> (saving) such messages.
>>>>>>>>
>>>>>>>> 1b. Move 99% of your messages in your Inbox folder to other local
>>>>>>>> OE
>>>>>>>> folders, too.
>>>>>>>>
>>>>>>>> 2a. Write down the location of your identity's store
>>>>>>>> (http://www.insideoe.com/files/store.htm#storemain).
>>>>>>>>
>>>>>>>> 2b. Enable 'Show Hidden Files and Folders' via Start | Control
>>>>>>>> Panel |
>>>>>>>> Folder Options | View (cf.
>>>>>>>> http://www.bleepingcomputer.com/tutorials/tutorial62.html).
>>>>>>>>
>>>>>>>> 3. Close OE.
>>>>>>>>
>>>>>>>> 4. In Windows Explorer, navigate to your store folder, find &
>>>>>>>> delete
>>>>>>>> the
>>>>>>>> files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.
>>>>>>>>
>>>>>>>> To avoid such problems in the future, adhere to the following
>>>>>>>> caveats:
>>>>>>>>
>>>>>>>> - Don't use Inbox or Sent Items to archive messages. Move them to
>>>>>>>> local
>>>>>>>> folders created for this purpose.
>>>>>>>>
>>>>>>>> - Empty Deleted Items folder daily.
>>>>>>>>
>>>>>>>> - Frequently perform a manual compact of all OE folders while
>>>>>>>> "working
>>>>>>>> offline". More at http://www.insideoe.com/files/maintain.htm
>>>>>>>>
>>>>>>>> - Do not cancel Automatic Compacting, should it occur, and do not
>>>>>>>> attempt to
>>>>>>>> close OE via Task Manager or shutdown your machine if Automatic
>>>>>>>> Compacting
>>>>>>>> is taking place.
>>>>>>>>
>>>>>>>> - Disable email scanning by your anti-virus application. It can
>>>>>>>> cause
>>>>>>>> corruption (i.e., loss of messages) and provides no additional
>>>>>>>> protection:
>>>>>>>>
>>>>>>>> Why you don't need your anti-virus to scan your email
>>>>>>>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
>>>>>>>> --
>>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>>
>>>>>>>>
>>>>>>>> Vfal wrote:
>>>>>>>>> I deleted the contents
>>>>>>>>>
>>>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>>>> You deleted the contents of Outbox folder or you deleted
>>>>>>>>>> Outbox.dbx
>>>>>>>>>> from
>>>>>>>>>> your store folder?
>>>>>>>>>>
>>>>>>>>>> Vfal wrote:
>>>>>>>>>>> My OS is Windows XP SP3
>>>>>>>>>>> I did a bad thing and edited the Outbox.dbx and by edit I mean
>>>>>>>>>>> deleted
>>>>>>>>>>> everything in there. Now I cannot send mail. I get a "The
>>>>>>>>>>> message
>>>>>>>>>>> could
>>>>>>>>>>> not be sent. An error occured." I have renamed it old, so it
>>>>>>>>>>> can
>>>>>>>>>>> rebuild, I have tried to restore my Store folder from a saved
>>>>>>>>>>> version on
>>>>>>>>>>> a
>>>>>>>>>>> jump drive. Nothing seems to work. Anyone have any ideas? Do I
>>>>>>>>>>> have to
>>>>>>>>>>> reinstall Outlook Express? I would rather not if possible.
>>>>>>>>>>
>>>>>>>>>> .
>>>>>>>>
>>>>>>>> .
>>>>>>>>
>>>>>>
>>>>>> .
>>>>
>>>
>>
>>
>
>


From: Zac Thompson on

"Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message
news:eF9EwV1zKHA.5940(a)TK2MSFTNGP02.phx.gbl...
>
> "Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message
> news:ugfn0O1zKHA.4492(a)TK2MSFTNGP05.phx.gbl...
>>
>> "Vfal" <Vfal(a)discussions.microsoft.com> wrote in message
>> news:D99039A6-FD16-49E7-811D-EE26EF9C142B(a)microsoft.com...
>>> Bruce and Pa Bear:
>>> Thank you for all your help. I resolved the problem by not resolving
>>> the
>>> problem. I downloaded and installed Windows Live Mail which is a neat
>>> program. I would have had to go thru a lot of trouble uninstalling and
>>> reinstalling McAfee without email scanning if it could even be done and
>>> then
>>> try to troubleshoot OE all over again. Now I am up and running and am
>>> able
>>> to send with no problem.
>>>
>>> "Bruce Hagen" wrote:
>>>
>>>> Did you really go to the message store via this path:
>>>>
>>>> C:\Documents and Settings\Your User Name\Local Settings\Application
>>>> Data\Identities\{Long string of letters & numbers}\Microsoft\Outlook
>>>> Express
>>>>
>>>> And after you were there, deleted the Outbox.dbx file whit OE closed? I
>>>> am
>>>> not speaking of messages.
>>>>
>>>> Did you actually create a new OE identity? That would give you all new
>>>> dbx
>>>> files.
>>>>
>>>> I think the biggest issue may be here:
>>>>
>>>> >>I have renamed it old, so it can rebuild, I have tried to restore my
>>>> >>Store folder from a saved version on a jump drive.<<
>>>>
>>>> Did you copy the entire message store folder, or just some selected dbx
>>>> files?
>>>>
>>>> If you copied the entire folder, then you need to copy it to the
>>>> Desktop
>>>> and then in a fresh OE identity, import the messages from there.
>>>> Nothing
>>>> will work if you are trying to send from OE on a different drive.
>>>> --
>>>> Bruce Hagen
>>>> MS-MVP [Mail]
>>>> Imperial Beach, CA
>>>>
>>>>
>>>> "Vfal" <Vfal(a)discussions.microsoft.com> wrote in message
>>>> news:90EAEE9A-7FBA-4B22-9686-794A5A88DEA5(a)microsoft.com...
>>>> > Thanks PA Bear and Bruce especially for the links to other sites that
>>>> > may be
>>>> > of help, however after following all the suggestions I am still
>>>> > experiencing
>>>> > the same problem. I am going to take a deep breath and think about
>>>> > my
>>>> > next
>>>> > option.
>>>> >
>>>> > "PA Bear [MS MVP]" wrote:
>>>> >
>>>> >> That's a different kettle of fish then.
>>>> >>
>>>> >> 1a. Move any messages that you want to keep out of Sent Items and
>>>> >> Deleted
>>>> >> Items folders and into other local OE folders you've created for
>>>> >> archiving
>>>> >> (saving) such messages.
>>>> >>
>>>> >> 1b. Move 99% of your messages in your Inbox folder to other local OE
>>>> >> folders, too.
>>>> >>
>>>> >> 2a. Write down the location of your identity's store
>>>> >> (http://www.insideoe.com/files/store.htm#storemain).
>>>> >>
>>>> >> 2b. Enable 'Show Hidden Files and Folders' via Start | Control Panel
>>>> >> |
>>>> >> Folder Options | View (cf.
>>>> >> http://www.bleepingcomputer.com/tutorials/tutorial62.html).
>>>> >>
>>>> >> 3. Close OE.
>>>> >>
>>>> >> 4. In Windows Explorer, navigate to your store folder, find & delete
>>>> >> the
>>>> >> files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.
>>>> >>
>>>> >> To avoid such problems in the future, adhere to the following
>>>> >> caveats:
>>>> >>
>>>> >> - Don't use Inbox or Sent Items to archive messages. Move them to
>>>> >> local
>>>> >> folders created for this purpose.
>>>> >>
>>>> >> - Empty Deleted Items folder daily.
>>>> >>
>>>> >> - Frequently perform a manual compact of all OE folders while
>>>> >> "working
>>>> >> offline". More at http://www.insideoe.com/files/maintain.htm
>>>> >>
>>>> >> - Do not cancel Automatic Compacting, should it occur, and do not
>>>> >> attempt to
>>>> >> close OE via Task Manager or shutdown your machine if Automatic
>>>> >> Compacting
>>>> >> is taking place.
>>>> >>
>>>> >> - Disable email scanning by your anti-virus application. It can
>>>> >> cause
>>>> >> corruption (i.e., loss of messages) and provides no additional
>>>> >> protection:
>>>> >>
>>>> >> Why you don't need your anti-virus to scan your email
>>>> >> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
>>>> >> --
>>>> >> ~Robear Dyer (PA Bear)
>>>> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>> >>
>>>> >>
>>>> >> Vfal wrote:
>>>> >> > I deleted the contents
>>>> >> >
>>>> >> > "PA Bear [MS MVP]" wrote:
>>>> >> >> You deleted the contents of Outbox folder or you deleted
>>>> >> >> Outbox.dbx
>>>> >> >> from
>>>> >> >> your store folder?
>>>> >> >>
>>>> >> >> Vfal wrote:
>>>> >> >>> My OS is Windows XP SP3
>>>> >> >>> I did a bad thing and edited the Outbox.dbx and by edit I mean
>>>> >> >>> deleted
>>>> >> >>> everything in there. Now I cannot send mail. I get a "The
>>>> >> >>> message
>>>> >> >>> could
>>>> >> >>> not be sent. An error occured." I have renamed it old, so it
>>>> >> >>> can
>>>> >> >>> rebuild, I have tried to restore my Store folder from a saved
>>>> >> >>> version on
>>>> >> >>> a
>>>> >> >>> jump drive. Nothing seems to work. Anyone have any ideas? Do I
>>>> >> >>> have to
>>>> >> >>> reinstall Outlook Express? I would rather not if possible.
>>>> >> >>
>>>> >> >> .
>>>> >>
>>>> >> .
>>>> >>
>>>>
>>>> .
>>>>
>>
>>
>
>