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From: MrSoftware on 1 Apr 2010 15:37
[1] I'm using (a) 'MS Windows Security Essentials' (MS-WSE) and (b) MS
Windows Firewall.

I normally run ZoneAlarm (firewall) and AVG (Virus checker) but uninstalled
them for the above MS solutions inorder to fix some problems with MS
(MicroSoft) WU (Windows Update).

The whole system was scanned (via MS-WSE) just before I started to get some
problems with MS WU.



"PA Bear [MS MVP]" wrote:

> So you stated your full Windows version in this post, I see.
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than Defender)?
> What third-party firewall (if any)?
>
> Has a(another) Norton or McAfee application ever been installed on the
> computer (e.g., a free-trial version that came preinstalled when you bought
> it)?
>
>
> MrSoftware wrote:
> > Does anyone know how to (1) download and (2) reinstall the WuWeb active X
> > control?
> >
> > My IE 8 - Version 8.0.6001.18702 - Build 86001
> >
> > Thanks ahead of time :-)
> >
> > //-------------------------------
> >
> > Just FYI and background info is below.
> >
> > I opened an MS support case (SRX1057345742) on a Windows Update problem
> > (XP SP3 - March 2010 all updates except one).
> >
> > There was an update (Rights Management Services Client : KB979099) that
> > would NOT install (all other MS updates installed fine).
> >
> > Of the many 'fixes' we tried none worked. Eventually Windows Update
> > started
> > to 'break down'. I'm just trying to bring back the Windows update page.
> >
> > Currently, when I try IE 8 - Windows Update - I just get a blank page on;
> >
> > http://windowsupdate.microsoft.com
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > C:\WINDOWS\Downloaded Program Files
> >
> >
> > Discovered files A9Helper.A9
> > HidInputMonitorX Control
> > WuWebControl Class
>
> .
>
From: MrSoftware on 1 Apr 2010 16:08

[1] Tested system via 'Microsoft Genuine Advantage – Diagnostic Site'
(MGA-DS) at url;

http://www.microsoft.com/genuine/diag/

(a) And it installed the 'Validation Self-help ActiveX loaded'
(b) All the tests from the MGA-DS ran and passed except for...
(c) The 'Windows validation ActiveX loaded' test never completed (over 14
minuets and still no complete)
(d) I shutdown the machine, rebooted, and re-ran the test.
(e) The 'Windows validation ActiveX loaded' test never completed (over 14
minuets and still no complete)

The XP OS is 'genuine' and has gone through other 'genuine' tests before -
no problem.



"Ǝиçεl" wrote:

>
> Test this WGA diagnose test, connection to MS, that scripts working.
> <http://www.microsoft.com/genuine/diag/>
>
>
> Ǝиçεl
> ◕‿◕
> -=-
>
> "MrSoftware" wrote:
>
> > Does anyone know how to (1) download and (2) reinstall the WuWeb active X
> > control?
> >
> > My IE 8 - Version 8.0.6001.18702 - Build 86001
> >
> > Thanks ahead of time :-)
> >
> > //-------------------------------
> >
> > Just FYI and background info is below.
> >
> > I opened an MS support case (SRX1057345742) on a Windows Update problem
> > (XP SP3 - March 2010 all updates except one).
> >
> > There was an update (Rights Management Services Client : KB979099) that
> > would NOT install (all other MS updates installed fine).
> >
> > Of the many 'fixes' we tried none worked. Eventually Windows Update started
> > to 'break down'. I'm just trying to bring back the Windows update page.
> >
> > Currently, when I try IE 8 - Windows Update - I just get a blank page on;
> >
> > http://windowsupdate.microsoft.com
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > C:\WINDOWS\Downloaded Program Files
> >
> >
> > Discovered files A9Helper.A9
> > HidInputMonitorX Control
> > WuWebControl Class
> >
From: MrSoftware on 1 Apr 2010 16:13
Note : I still do not seem to have the WuWeb ActiveX control coming up in the
IE 8 'Manage Addons' list.

I hope I am understanding the 'Manage Addons' list correctly.
I see the newly installed 'SelfHelpControl.DLL' (MS Genuine Advantage SS
tool).

But I do not see the 'WuWeb' ActiveX control.

"MrSoftware" wrote:

> Well, I did some checking on this.
>
> [1] To get the 'new' wuweb.dll I downloaded and installed the latest version
> of WUA (Windows Update Agent) from the following url.
>
> WSUS is currently distributing version WUA 7.4.7600.226
>
> x86:
> http://download.windowsupdate.com/windowsupdate/redist/standalone/7.4.7600.26/windowsupdateagent30-x86.exe
>
> x64:
> http://download.windowsupdate.com/windowsupdate/redist/standalone/7.4.7600.226/windowsupdateagent30-x64.exe
>
> Itanium:
> http://download.windowsupdate.com/windowsupdate/redist/standalone/7.4.7600.26/windowsupdateagent30-ia64.exe
>
> I installed x86 and verified it.
>
> So I now have the latest version of wuweb.dll (as far as I know).
>
> "MrSoftware" wrote:
>
> > Does anyone know how to (1) download and (2) reinstall the WuWeb active X
> > control?
> >
> > My IE 8 - Version 8.0.6001.18702 - Build 86001
> >
> > Thanks ahead of time :-)
> >
> > //-------------------------------
> >
> > Just FYI and background info is below.
> >
> > I opened an MS support case (SRX1057345742) on a Windows Update problem
> > (XP SP3 - March 2010 all updates except one).
> >
> > There was an update (Rights Management Services Client : KB979099) that
> > would NOT install (all other MS updates installed fine).
> >
> > Of the many 'fixes' we tried none worked. Eventually Windows Update started
> > to 'break down'. I'm just trying to bring back the Windows update page.
> >
> > Currently, when I try IE 8 - Windows Update - I just get a blank page on;
> >
> > http://windowsupdate.microsoft.com
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > C:\WINDOWS\Downloaded Program Files
> >
> >
> > Discovered files A9Helper.A9
> > HidInputMonitorX Control
> > WuWebControl Class
> >
From: PA Bear [MS MVP] on 1 Apr 2010 21:31
Repost: Has a Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?

So the Windows Update problem started when you had AVG installed: What
exactly was the problem (e.g., 0x8DDD0004 or other errors) and did you ever
get it resolved?

Are you having any other problems (e.g., search redirects; "Page cannot be
displayed" errors; cannot open Task Manager, Regedit, or Internet Options)?

Is Automatic Updates enabled? If not, can you enable it, reboot, and then
find it's still enabled?

Is *Microsoft* Security Essentials automatically updating itself at least
one every 24 hours?

Can you access & update manually via http://windowsupdate.microsoft.com (not
any other link)? [I know you may have answered this in another thread but
I'd like you to answer it in this thread, too.]

Have you tried doing a Reset yet? => http://support.microsoft.com/kb/971058
[Tip: Run the Fix It in Default and Aggressive modes, if necessary.]
--
~PA Bear


MrSoftware wrote:
> I'm using (a) 'MS Windows Security Essentials' (MS-WSE) and (b) MS
> Windows Firewall.
>
> I normally run ZoneAlarm (firewall) and AVG (Virus checker) but
> uninstalled
> them for the above MS solutions inorder to fix some problems with MS
> (MicroSoft) WU (Windows Update).
>
> The whole system was scanned (via MS-WSE) just before I started to get
> some
> problems with MS WU.
>
> "PA Bear [MS MVP]" wrote:
>> So you stated your full Windows version in this post, I see.
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)?
>>
>> Has a(another) Norton or McAfee application ever been installed on the
>> computer (e.g., a free-trial version that came preinstalled when you
>> bought
>> it)?
>>
>>
>> MrSoftware wrote:
>>> Does anyone know how to (1) download and (2) reinstall the WuWeb active
>>> X
>>> control?
>>>
>>> My IE 8 - Version 8.0.6001.18702 - Build 86001
>>>
>>> Thanks ahead of time :-)
>>>
>>> //-------------------------------
>>>
>>> Just FYI and background info is below.
>>>
>>> I opened an MS support case (SRX1057345742) on a Windows Update problem
>>> (XP SP3 - March 2010 all updates except one).
>>>
>>> There was an update (Rights Management Services Client : KB979099) that
>>> would NOT install (all other MS updates installed fine).
>>>
>>> Of the many 'fixes' we tried none worked. Eventually Windows Update
>>> started
>>> to 'break down'. I'm just trying to bring back the Windows update page.
>>>
>>> Currently, when I try IE 8 - Windows Update - I just get a blank page
>>> on;
>>>
>>> http://windowsupdate.microsoft.com
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> C:\WINDOWS\Downloaded Program Files
>>>
>>>
>>> Discovered files A9Helper.A9
>>> HidInputMonitorX Control
>>> WuWebControl Class
>>
>> .

From: williamtell on 1 Apr 2010 23:47
Try this:
Click tools>internet options>general tab/settings>yiew objects
Do you see/ WUWebControlClass?

>WT<

"MrSoftware" <MrSoftware(a)discussions.microsoft.com> wrote in message
news:7598EB9D-2EFA-484C-97A8-5059C539FCE7(a)microsoft.com...
> Note : I still do not seem to have the WuWeb ActiveX control coming up in
> the
> IE 8 'Manage Addons' list.
>
> I hope I am understanding the 'Manage Addons' list correctly.
> I see the newly installed 'SelfHelpControl.DLL' (MS Genuine Advantage SS
> tool).
>
> But I do not see the 'WuWeb' ActiveX control.
>
> "MrSoftware" wrote:
>
>> Well, I did some checking on this.
>>
>> [1] To get the 'new' wuweb.dll I downloaded and installed the latest
>> version
>> of WUA (Windows Update Agent) from the following url.
>>
>> WSUS is currently distributing version WUA 7.4.7600.226
>>
>> x86:
>> http://download.windowsupdate.com/windowsupdate/redist/standalone/7.4.7600.26/windowsupdateagent30-x86.exe
>>
>> x64:
>> http://download.windowsupdate.com/windowsupdate/redist/standalone/7.4.7600.226/windowsupdateagent30-x64.exe
>>
>> Itanium:
>> http://download.windowsupdate.com/windowsupdate/redist/standalone/7.4.7600.26/windowsupdateagent30-ia64.exe
>>
>> I installed x86 and verified it.
>>
>> So I now have the latest version of wuweb.dll (as far as I know).
>>
>> "MrSoftware" wrote:
>>
>> > Does anyone know how to (1) download and (2) reinstall the WuWeb active
>> > X
>> > control?
>> >
>> > My IE 8 - Version 8.0.6001.18702 - Build 86001
>> >
>> > Thanks ahead of time :-)
>> >
>> > //-------------------------------
>> >
>> > Just FYI and background info is below.
>> >
>> > I opened an MS support case (SRX1057345742) on a Windows Update problem
>> > (XP SP3 - March 2010 all updates except one).
>> >
>> > There was an update (Rights Management Services Client : KB979099) that
>> > would NOT install (all other MS updates installed fine).
>> >
>> > Of the many 'fixes' we tried none worked. Eventually Windows Update
>> > started
>> > to 'break down'. I'm just trying to bring back the Windows update page.
>> >
>> > Currently, when I try IE 8 - Windows Update - I just get a blank page
>> > on;
>> >
>> > http://windowsupdate.microsoft.com
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > C:\WINDOWS\Downloaded Program Files
>> >
>> >
>> > Discovered files A9Helper.A9
>> > HidInputMonitorX Control
>> > WuWebControl Class
>> >


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