My 3 down?
in [UK Mobile]
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From: CJB on 11 Jan 2010 20:56 On Jan 9, 12:00 am, "Steve Terry" <gfour...(a)tesco.net> wrote: > "CJB" <chrisjbr...(a)gmail.com> wrote in message > > news:0e5ad559-1a1e-4dee-8bb9-1f52b2f50326(a)l30g2000yqb.googlegroups.com... > On Jan 8, 2:04 am, "Steve Terry" <gfour...(a)tesco.net> wrote: > > > > > "CJB" <chrisjbr...(a)gmail.com> wrote in message > >news:ce50d351-f828-4a65-8260-9453c94c97cd(a)d20g2000yqh.googlegroups.com.... > > On Jan 7, 9:56 am, "Roger Mills" <watt.ty...(a)googlemail.com> wrote:> In an > > earlier contribution to this discussion, > > > CJB <chrisjbr...(a)gmail.com> wrote: > > > > On Jan 6, 11:02 pm, CJB <chrisjbr...(a)gmail.com> wrote: > > > >> On Jan 6, 8:57 pm, jm <spambuc...(a)tech-pro.co.uk> wrote: > > > > >>> On 6 Jan, 17:48, Theo Markettos <theom+n...(a)chiark.greenend.org.uk> > > >> >Bl**dy My3 is down again - just when my Internet allowance has run > >> >out. And there is no warning on the web sites - just a refusal to > >> >display my account page. Grrrrr - what a shower Three is. Totally > >> >unprofessional. CJB. > > >> Call 3 CS they'll do it for you > > >> All the networks from time to time have problems with their websites > >> Steve Terry > > >And while My3 was down, and I couldn't check my balance, my usage > >exceeded my allowance and I now have an extra charge of 8 - CJB > > Call 3 CS and point out their fault and ask for a refund > > Steve Terry > -- > Get a free Three 3pay Sim with 2 bonus after 10 top uphttp://freeagent.three.co.uk/stand/view/id/5276- Hide quoted text - > > - Show quoted text - They are getting a sh%tty letter detailing all the problems with the My3 site - including My3 using SSL 2.0 - a long out of date and now insecure security layer. Both I.E. and Chrome have to be configured for this its so old, and Firefox refuses to even connect to My3 because of this. Then there was My3 being down for much of the time I needed to access it. But then even accessing My3 doesn't tell you how much you've got left out of an allowance. All you get is "You haven't exceeded your data allowance" or something like that. Because I ran out of dongle allowance with the extra charge or £8 I used an S2 with 3Pay PAYG allowance (150Mb) and a 50p a day Internet Add-on. But My3 refused to tell me what I had left on both allowances and I inadvertantly used up both until I started to see my top-up credit disappearing at a fast rate of 30p/Mb. CJB.
From: Steve Terry on 11 Jan 2010 21:27 "CJB" <chrisjbrady(a)gmail.com> wrote in message news:adb563bc-457b-458f-847f-4049f01e8ab0(a)j14g2000yqm.googlegroups.com... On Jan 9, 12:00 am, "Steve Terry" <gfour...(a)tesco.net> wrote: > "CJB" <chrisjbr...(a)gmail.com> wrote in message > news:0e5ad559-1a1e-4dee-8bb9-1f52b2f50326(a)l30g2000yqb.googlegroups.com... > On Jan 8, 2:04 am, "Steve Terry" <gfour...(a)tesco.net> wrote: > > "CJB" <chrisjbr...(a)gmail.com> wrote in message > >news:ce50d351-f828-4a65-8260-9453c94c97cd(a)d20g2000yqh.googlegroups.com... > > On Jan 7, 9:56 am, "Roger Mills" <watt.ty...(a)googlemail.com> wrote:> In > > an > > earlier contribution to this discussion, > > > CJB <chrisjbr...(a)gmail.com> wrote: > > > > On Jan 6, 11:02 pm, CJB <chrisjbr...(a)gmail.com> wrote: > > > >> On Jan 6, 8:57 pm, jm <spambuc...(a)tech-pro.co.uk> wrote: > > > > >>> On 6 Jan, 17:48, Theo Markettos > > > >>> <theom+n...(a)chiark.greenend.org.uk> > > >> >Bl**dy My3 is down again - just when my Internet allowance has run > >> >out. And there is no warning on the web sites - just a refusal to > >> >display my account page. Grrrrr - what a shower Three is. Totally > >> >unprofessional. CJB. > > >> Call 3 CS they'll do it for you > > >> All the networks from time to time have problems with their websites > >> Steve Terry > > >And while My3 was down, and I couldn't check my balance, my usage > >exceeded my allowance and I now have an extra charge of 8 - CJB > > Call 3 CS and point out their fault and ask for a refund > Steve Terry > >They are getting a sh%tty letter detailing all the problems with the >My3 site - including My3 using SSL 2.0 - a long out of date and now >insecure security layer. Both I.E. and Chrome have to be configured >for this its so old, and Firefox refuses to even connect to My3 >because of this. Then there was My3 being down for much of the time I >needed to access it. > >But then even accessing My3 doesn't tell you how much you've got left >out of an allowance. All you get is "You haven't exceeded your data >allowance" or something like that. > >Because I ran out of dongle allowance with the extra charge or �8 I >used an S2 with 3Pay PAYG allowance (150Mb) and a 50p a day Internet >Add-on. But My3 refused to tell me what I had left on both allowances >and I inadvertantly used up both until I started to see my top-up >credit disappearing at a fast rate of 30p/Mb. >CJB. > > Have you got something against calling 444 and have your balance read back to you, or failing that call 3 CS on 333 and ask them? With 3 ways of finding out your balance, how many more ways would you like? (4 if you include Planet3 My3 Wap) Give up with 3 now and give your blood pressure a rest Steve Terry -- Get a free Three 3pay Sim with �2 bonus after �10 top up http://freeagent.three.co.uk/stand/view/id/5276
From: Steve Wyles on 12 Jan 2010 04:24 On 12/01/2010 02:27, Steve Terry wrote: > > Give up with 3 now and give your blood pressure a rest > I don't think CJB would be happy with any provider! Steve
From: Roger Mills on 12 Jan 2010 05:58 In an earlier contribution to this discussion, Steve Terry <gfourwwk(a)tesco.net> wrote: >> > Have you got something against calling 444 and have your balance > read back to you Maybe - like me - he didn't know about that option! Just tried it and it works - but I hadn't come across that feature in any of the literature supplied with the phone. The nearest I can find is a list of useful numbers on the back of the "Getting Started" booklet, which has "Pay As You Go top-up 444" - but no hint that it also gives you a detailed balance breakdown spoken by a synthesised voice. -- Cheers, Roger ______ Email address maintained for newsgroup use only, and not regularly monitored.. Messages sent to it may not be read for several weeks. PLEASE REPLY TO NEWSGROUP!
From: alexd on 12 Jan 2010 14:30
Meanwhile, at the uk.telecom.mobile Job Justification Hearings, Steve Terry chose the tried and tested strategy of: > Have you got something against calling 444 and have your balance > read back to you, or failing that call 3 CS on 333 and ask them? > > With 3 ways of finding out your balance, how many more ways would you > like? (4 if you include Planet3 My3 Wap) > > Give up with 3 now and give your blood pressure a rest Have you thought about putting what you know about Three in a U.T.M. wiki of some sort? You seem to know more about Three's services than Three themselves, and also seem to be answering the same questions over and over. -- <http://ale.cx/> (AIM:troffasky) (UnSoEsNpEaTm(a)ale.cx) 19:28:26 up 45 days, 23:25, 5 users, load average: 0.00, 0.00, 0.02 DIMENSION-CONTROLLING FORT DOH HAS NOW BEEN DEMOLISHED, AND TIME STARTED FLOWING REVERSELY |