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From: Mark on 26 Feb 2010 12:06 Hi, Please can you help me? I am having problems trying to send a word document (with a web site hyperlink) and the same link in the message body of an email. The word file is my CV and the link relates to my web site where examples of my work can be found (i.e nothing dodgy, im just looking for a new job). The word document has also been converted as pdf with the web site link. Both document links work fine outside of outlook express. The message will send (can see the progress bar), but it is not recieved and does not show up on the virgin server? I have sent this to my self to proove this. If i re-send the message without the word document, with the hyperlink removed from the message body and only the pdf attached, it works fine? I have enabled pop3 on the virgin server, used the recent virgin message fix tool and un-checked "do not allow attachements" within oultook and still it wont send the discussed message? Please can you help me to fix this as i really need to send out my CV with the web site link, thank you. I am using: @virgin.net (email account) Outlook express 6 XP home service pack 2 Word 2002 adobe reader 9 avg free 8.5 windows firewall Thank you,
From: PA Bear [MS MVP] on 27 Feb 2010 13:23 Is the PDF file an attachment? Is AVG configured to scan incoming and outgoing mail? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Mark wrote: > I am having problems trying to send a word document (with a web site > hyperlink) and the same link in the message body of an email. The word > file > is my CV and the link relates to my web site where examples of my work can > be found (i.e nothing dodgy, im just looking for a new job). The word > document has also been converted as pdf with the web site link. Both > document links work fine outside of outlook express. > > The message will send (can see the progress bar), but it is not recieved > and > does not show up on the virgin server? I have sent this to my self to > proove > this. If i re-send the message without the word document, with the > hyperlink > removed from the message body and only the pdf attached, it works fine? > > I have enabled pop3 on the virgin server, used the recent virgin message > fix > tool and un-checked "do not allow attachements" within oultook and still > it > wont send the discussed message? > > Please can you help me to fix this as i really need to send out my CV with > the web site link, thank you. > > I am using: > > @virgin.net (email account) > Outlook express 6 > XP home service pack 2 > Word 2002 > adobe reader 9 > avg free 8.5 > windows firewall > > Thank you,
From: Mark on 28 Feb 2010 03:47 Yes, the pdf file is an attachment (with a web link in the text body) AVG is configured to set to scan incoming emails only - i have also tried turning this off and resending the message, but i makes no difference as the message still does not arrive (with a word file attachement and a web link in the message body)? I dont think the pdf file is a problem as i can send and recieve these. It seesm to be with word file attachements and web links with the message body. Thus if i attach a pdf file with this combination it never arrives? Thank you "PA Bear [MS MVP]" wrote: > Is the PDF file an attachment? > > Is AVG configured to scan incoming and outgoing mail? > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > > > Mark wrote: > > I am having problems trying to send a word document (with a web site > > hyperlink) and the same link in the message body of an email. The word > > file > > is my CV and the link relates to my web site where examples of my work can > > be found (i.e nothing dodgy, im just looking for a new job). The word > > document has also been converted as pdf with the web site link. Both > > document links work fine outside of outlook express. > > > > The message will send (can see the progress bar), but it is not recieved > > and > > does not show up on the virgin server? I have sent this to my self to > > proove > > this. If i re-send the message without the word document, with the > > hyperlink > > removed from the message body and only the pdf attached, it works fine? > > > > I have enabled pop3 on the virgin server, used the recent virgin message > > fix > > tool and un-checked "do not allow attachements" within oultook and still > > it > > wont send the discussed message? > > > > Please can you help me to fix this as i really need to send out my CV with > > the web site link, thank you. > > > > I am using: > > > > @virgin.net (email account) > > Outlook express 6 > > XP home service pack 2 > > Word 2002 > > adobe reader 9 > > avg free 8.5 > > windows firewall > > > > Thank you, > > . >
From: Bruce Hagen on 28 Feb 2010 10:26 AVG never gets its e-mail scanning hooks off your messages. Remove AVG and then do a custom installation opting out of all e-mail scanning when it is offered. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Mark" <Mark(a)discussions.microsoft.com> wrote in message news:3A19ED68-930D-449C-B2AD-BA46E4BF73B0(a)microsoft.com... > Yes, the pdf file is an attachment (with a web link in the text body) > > AVG is configured to set to scan incoming emails only - i have also > tried > turning this off and resending the message, but i makes no difference as > the > message still does not arrive (with a word file attachement and a web > link in > the message body)? > > I dont think the pdf file is a problem as i can send and recieve these. > It > seesm to be with word file attachements and web links with the message > body. > Thus if i attach a pdf file with this combination it never arrives? > > Thank you > > "PA Bear [MS MVP]" wrote: > >> Is the PDF file an attachment? >> >> Is AVG configured to scan incoming and outgoing mail? >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> >> >> Mark wrote: >> > I am having problems trying to send a word document (with a web site >> > hyperlink) and the same link in the message body of an email. The >> > word >> > file >> > is my CV and the link relates to my web site where examples of my >> > work can >> > be found (i.e nothing dodgy, im just looking for a new job). The word >> > document has also been converted as pdf with the web site link. Both >> > document links work fine outside of outlook express. >> > >> > The message will send (can see the progress bar), but it is not >> > recieved >> > and >> > does not show up on the virgin server? I have sent this to my self to >> > proove >> > this. If i re-send the message without the word document, with the >> > hyperlink >> > removed from the message body and only the pdf attached, it works >> > fine? >> > >> > I have enabled pop3 on the virgin server, used the recent virgin >> > message >> > fix >> > tool and un-checked "do not allow attachements" within oultook and >> > still >> > it >> > wont send the discussed message? >> > >> > Please can you help me to fix this as i really need to send out my CV >> > with >> > the web site link, thank you. >> > >> > I am using: >> > >> > @virgin.net (email account) >> > Outlook express 6 >> > XP home service pack 2 >> > Word 2002 >> > adobe reader 9 >> > avg free 8.5 >> > windows firewall >> > >> > Thank you, >> >> . >>
From: PA Bear [MS MVP] on 28 Feb 2010 11:53
Uninstall AVG & reboot, then do a fresh install of AVG Free 9.0. [1] This time select the CUSTOM install option and do NOT install (i.e., uncheck) Linkscanner, Search-Shield, Active Surf-Shield, Security toolbar, or any of the email scanning components. • Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tutorials/email-scanning/index.htm ================ [1] Or consider replacing AVG with Microsoft Security Essentials (http://www.microsoft.com/security_essentials/default.aspx) or Avira AntiVir (http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.htm), both free and much more reliable than AVG IMHO. Mark wrote: > Yes, the pdf file is an attachment (with a web link in the text body) > > AVG is configured to set to scan incoming emails only - i have also tried > turning this off and resending the message, but i makes no difference as > the > message still does not arrive (with a word file attachement and a web link > in the message body)? > > I dont think the pdf file is a problem as i can send and recieve these. It > seesm to be with word file attachements and web links with the message > body. > Thus if i attach a pdf file with this combination it never arrives? > > Thank you > > "PA Bear [MS MVP]" wrote: > >> Is the PDF file an attachment? >> >> Is AVG configured to scan incoming and outgoing mail? >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> >> >> Mark wrote: >>> I am having problems trying to send a word document (with a web site >>> hyperlink) and the same link in the message body of an email. The word >>> file >>> is my CV and the link relates to my web site where examples of my work >>> can >>> be found (i.e nothing dodgy, im just looking for a new job). The word >>> document has also been converted as pdf with the web site link. Both >>> document links work fine outside of outlook express. >>> >>> The message will send (can see the progress bar), but it is not recieved >>> and >>> does not show up on the virgin server? I have sent this to my self to >>> proove >>> this. If i re-send the message without the word document, with the >>> hyperlink >>> removed from the message body and only the pdf attached, it works fine? >>> >>> I have enabled pop3 on the virgin server, used the recent virgin message >>> fix >>> tool and un-checked "do not allow attachements" within oultook and still >>> it >>> wont send the discussed message? >>> >>> Please can you help me to fix this as i really need to send out my CV >>> with >>> the web site link, thank you. >>> >>> I am using: >>> >>> @virgin.net (email account) >>> Outlook express 6 >>> XP home service pack 2 >>> Word 2002 >>> adobe reader 9 >>> avg free 8.5 >>> windows firewall >>> >>> Thank you, >> >> . |