Outlook 6 will not send messages with web site links?
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From: jevremovic bratislav on 23 May 2010 09:16 "Zac Thompson" <ZThompson0901(a)yahoo.com> a �crit dans le message de news: OG%23TPW1zKHA.4656(a)TK2MSFTNGP05.phx.gbl... > > "Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message > news:%23KeLTQ1zKHA.4328(a)TK2MSFTNGP04.phx.gbl... >> >> "Mark" <Mark(a)discussions.microsoft.com> wrote in message >> news:1DB8BFD1-62F4-4542-BEE2-C695317DB32E(a)microsoft.com... >>> thank you - please find below the answers: >>> >>> 1. Yes >>> >>> 2. No >>> >>> 3 + 4a. Separate messages with no message text, from virgin webmail: >>> >>> Word - yes to both >>> PDF - yes to both >>> >>> 3 + 4b. Separate messages with message text + web link, from virgin >>> webmail: >>> >>> Word - yes to both >>> PDF - yes to both >>> >>> 3 + 4c. 1 message with message text + web link, from virgin webmail: >>> >>> Word + pdf in same message- yes to both >>> >>> 5. Norton 2002 (full 12 months with pc purchase), versons 2005 and 360 >>> purchsed later and all removed will norton tool after subscription >>> ended. >>> Reformated since to windows only (i.e no extra software as included with >>> packard bell pc). >>> >>> 6. I havent had time to do a back up first and not prepared to risk >>> installing SP3 until i do so (was going to do it over Christmas 2009). >>> Only >>> have a CDR drive to back up 11gb and just dont have the time at the >>> minute. >>> Not intending on purchasing a external drive. >>> >>> I spent 2hrs with virgin yesterday using their on line chat who accesed >>> my >>> pc. They could not fix it and said they would come back with a solution, >>> which they havent as yet. >>> >>> But after answering your questions i have decided to send the intended >>> message again from outlook - send, goes into sent folder but does not >>> arrive >>> in my inbox or at virgin. I think by the sound of things it must be to >>> do >>> with outlook on my pc? >>> >>> Hopefully this will shed a bit of light onto this strange problem? >>> >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> In no certain order... >>>> >>>> 1. Does a copy of the sent message show up in Sent Items folder? >>>> >>>> 2. Is the message found in your Virgin.net webmail inbox? >>>> >>>> 3. If you send the same PDF file as an attachment from your webmail >>>> page, >>>> does the message & attachment show up in either inbox? >>>> >>>> 4. If you do not convert the Word document to a PDF file and attach the >>>> DOC >>>> file to an email, does the message arrive in either inbox? >>>> >>>> 5. Has a(another) Norton or McAfee application ever been installed on >>>> the >>>> computer (e.g., a free-trial version that came preinstalled when you >>>> bought >>>> it)? >>>> >>>> 6. Why hasn't WinXP SP3 been installed yet? >>>> >>>> [Extended Support for WinXP SP2 ends on 10 July 2010. After that date, >>>> computers running WinXP SP2 will NOT be offered any further critical >>>> security updates, Automatic Updates will not work, and Windows Update >>>> website will not be accessible until SP3 is installed.] >>>> >>>> >>>> Mark wrote: >>>> > I have unistalled AVG using their removal tool as i did not unistal >>>> > fully. >>>> > Changed my mind and installed the Microsoft Security Essentials, >>>> > which has >>>> > updated and completed its first scan without any viruses found. >>>> > >>>> > Afterwards i then re-sent the message and still havent recieved it? >>>> > >>>> >> ok, thank you - i will reinstall tonight. I have been recomended >>>> >> another >>>> >> virus checker called >>>> >> comodo and might give that a try instead. >>>> >> >>>> >> "PA Bear [MS MVP]" wrote: >>>> >>> Uninstall AVG & reboot, then do a fresh install of AVG Free 9.0. >>>> >>> [1] >>>> >>> This >>>> >>> time select the CUSTOM install option and do NOT install (i.e., >>>> >>> uncheck) >>>> >>> Linkscanner, Search-Shield, Active Surf-Shield, Security toolbar, >>>> >>> or any >>>> >>> of the email scanning components. >>>> >>> >>>> >>> . Why you don't need your anti-virus to scan your email >>>> >>> >>>> >>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm >>>> >>> >>>> >>> ================ >>>> >>> [1] Or consider replacing AVG with Microsoft Security Essentials >>>> >>> (http://www.microsoft.com/security_essentials/default.aspx) or >>>> >>> Avira >>>> >>> AntiVir >>>> >>> (http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.htm), >>>> >>> both free and much more reliable than AVG IMHO. >>>> >>> >>>> >>> >>>> >>> Mark wrote: >>>> >>>> Yes, the pdf file is an attachment (with a web link in the text >>>> >>>> body) >>>> >>>> >>>> >>>> AVG is configured to set to scan incoming emails only - i have >>>> >>>> also >>>> >>>> tried >>>> >>>> turning this off and resending the message, but i makes no >>>> >>>> difference >>>> >>>> as >>>> >>>> the >>>> >>>> message still does not arrive (with a word file attachement and a >>>> >>>> web >>>> >>>> link in the message body)? >>>> >>>> >>>> >>>> I dont think the pdf file is a problem as i can send and recieve >>>> >>>> these. >>>> >>>> It seesm to be with word file attachements and web links with the >>>> >>>> message >>>> >>>> body. >>>> >>>> Thus if i attach a pdf file with this combination it never >>>> >>>> arrives? >>>> >>>> >>>> >>>> Thank you >>>> >>>> >>>> >>>> "PA Bear [MS MVP]" wrote: >>>> >>>> >>>> >>>>> Is the PDF file an attachment? >>>> >>>>> >>>> >>>>> Is AVG configured to scan incoming and outgoing mail? >>>> >>>>> -- >>>> >>>>> ~Robear Dyer (PA Bear) >>>> >>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>> >>>>> >>>> >>>>> >>>> >>>>> Mark wrote: >>>> >>>>>> I am having problems trying to send a word document (with a web >>>> >>>>>> site >>>> >>>>>> hyperlink) and the same link in the message body of an email. >>>> >>>>>> The >>>> >>>>>> word >>>> >>>>>> file >>>> >>>>>> is my CV and the link relates to my web site where examples of >>>> >>>>>> my >>>> >>>>>> work >>>> >>>>>> can >>>> >>>>>> be found (i.e nothing dodgy, im just looking for a new job). The >>>> >>>>>> word >>>> >>>>>> document has also been converted as pdf with the web site link. >>>> >>>>>> Both >>>> >>>>>> document links work fine outside of outlook express. >>>> >>>>>> >>>> >>>>>> The message will send (can see the progress bar), but it is not >>>> >>>>>> recieved and >>>> >>>>>> does not show up on the virgin server? I have sent this to my >>>> >>>>>> self to >>>> >>>>>> proove >>>> >>>>>> this. If i re-send the message without the word document, with >>>> >>>>>> the >>>> >>>>>> hyperlink >>>> >>>>>> removed from the message body and only the pdf attached, it >>>> >>>>>> works >>>> >>>>>> fine? >>>> >>>>>> >>>> >>>>>> I have enabled pop3 on the virgin server, used the recent virgin >>>> >>>>>> message fix >>>> >>>>>> tool and un-checked "do not allow attachements" within oultook >>>> >>>>>> and >>>> >>>>>> still it >>>> >>>>>> wont send the discussed message? >>>> >>>>>> >>>> >>>>>> Please can you help me to fix this as i really need to send out >>>> >>>>>> my CV >>>> >>>>>> with >>>> >>>>>> the web site link, thank you. >>>> >>>>>> >>>> >>>>>> I am using: >>>> >>>>>> >>>> >>>>>> @virgin.net (email account) >>>> >>>>>> Outlook express 6 >>>> >>>>>> XP home service pack 2 >>>> >>>>>> Word 2002 >>>> >>>>>> adobe reader 9 >>>> >>>>>> avg free 8.5 >>>> >>>>>> windows firewall >>>> >>>> . >>>> >> >> > > |