From: Nick Naym on
In article jollyroger-BC6C9B.10142220122009(a)news.individual.net, Jolly Roger
at jollyroger(a)pobox.com wrote on 12/20/09 11:14 AM:

> In article <C75272C3.4DDF2%nicknaym@[remove_this].gmail.com>,
> Nick Naym <nicknaym@[remove_this].gmail.com> wrote:
>
>> In article 1jayqob.1v5ekk210m0e55N%dcohenspam(a)talktalk.net, Daniel Cohen at
>> dcohenspam(a)talktalk.net wrote on 12/19/09 7:34 AM:
>>
>>> One would have to rely on the manufacturer's reputation in
>>> general.
>>
>> That's true, as is the nature and true value of the warranty (a 5-year
>> warranty isn't necessarily worth more than a 3-year warranty -- in fact, it
>> may be worth less -- if the vendor imposes burdensome requirements on the
>> user to exercise the warranty), and, of course, the health of the vendor
>> (will the vendor still be in business when and if I need to exercise the
>> warranty?).
>
> ...neither of which has *ever* been the case for me with Seagate.
>

1. Fascinating...I distinctly recall a whole series of complaints on one of
the sites from users who had significant difficulties with getting Seagate
to honor their warranties for drives that failed prematurely. IIRC, they
ranged from argumentative tech support to being required to pack the drive
in the original carton (and/or paying $20 or so to get "special" packaging
from Seagate), etc.

(FWIW, I took a quick look at the Newegg site, and read through some of its
customers comments on the ST3750330AS (the bare drive I bought). It
certainly seems that my sense of falling quality has some validity.)

2. What has been your LaCie experience?


--
iMac (24", 2.8 GHz Intel Core 2 Duo, 2GB RAM, 320 GB HDD) � OS X (10.5.8)

From: Nick Naym on
In article jollyroger-7593F9.10193620122009(a)news.individual.net, Jolly Roger
at jollyroger(a)pobox.com wrote on 12/20/09 11:19 AM:

> In article <C7526F7B.4DDEF%nicknaym@[remove_this].gmail.com>,
> Nick Naym <nicknaym@[remove_this].gmail.com> wrote:
>
>> In article jollyroger-E47BF6.20474318122009(a)news.individual.net, Jolly Roger
>> at jollyroger(a)pobox.com wrote on 12/18/09 9:47 PM:
>>
>>> In article <1jay228.1b7hnm917gyvuoN%dcohenspam(a)talktalk.net>,
>>> dcohenspam(a)talktalk.net (Daniel Cohen) wrote:
>>>
>> ...
>> ...
>>
>>>> ... But, as someone else has pointed out, if things
>>>> go wrong, one has to work out whether it is the drive or the enclosure.
>>>> ....
>>>
>>> That's fairly simple to figure out. And, again, with a separately
>>> purchased enclosure, you know what you are getting.
>>
>> Do you really? Or is it a false sense of knowing?
>
> I know the name brand and model of hard drive I'm getting when I
> purchase the drive and enclosure separately. You don't have that luxury
> with an all-in-one package.
>

As I indicated previously, if you dig enough, you should be able to find
that out. If not, then, yes, I agree...and I would likely take my business
elsewhere.


>>> With an all-in-one,
>>> who knows whether the power supply, fan, I/O interface, will be of good
>>> quality.
>>
>> I have no clue whether the power supply, fan, etc., etc. that's in my
>> Seagate Barracuda is any better or worse than the power supply, fan, etc.,
>> etc. that's in my LaCie d2 Quadra.
>
> That's my point.

My point is that you really _don't_ know everyting you're getting. Sure, if
you buy a Seagate, you know the mechanism, which you might not know at the
get-go when looking at an All-In-One. But you don't know anything else
(e.g., power supply, fan, blah, blah), and finding out will require some
effort.


>> As I said earlier:
>>
>> 1. If you do enough homework, you always can determine what boxes are in the
>> box you're buying, before you buy it.
>
> To me, it seems a company like LaCie would not be as willing to divulge
> the make and model of internal components in their all-in-one solutions.
> On the other hand, a company selling just the empty enclosure would do
> well to realize their customers will be more focussed on the quality of
> the enclosure itself, and may be more willing to divulge that
> information.

Until you actually try, you're just guessing. I researched both the LaCie as
well as the Seagate/Icy Dock combination. I found out what I was getting in
terms of the platters, cache, and chipsets. I didn't dig any deeper, but I
have no reason to suspect that getting further detail from LaCie would've
been any more difficult than getting it from Seagate.


>> 2. The quality of whatever you buy depends not only the upon the vendor --
>> be it a manufacturer or assembler -- but upon the vendor's vendors and
>> suppliers.
>
> Definitely.

We're in violent agreement. ;)


--
iMac (24", 2.8 GHz Intel Core 2 Duo, 2GB RAM, 320 GB HDD) � OS X (10.5.8)