iPod touch won't update?
in [UK Mac]
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From: Woody on 20 Apr 2010 19:32 T i m <news(a)spaced.me.uk> wrote: > On Tue, 20 Apr 2010 08:11:03 +0100, usenet(a)alienrat.co.uk (Woody) > wrote: > > >T i m <news(a)spaced.me.uk> wrote: > > > >> Hi all, > >> > >> Daughters b/f up in the back of beyond (Scotland) is trying to do a > >> software update on his iPod touch. > >> > >> He said over IM: > >> > >> "Went to get the version 3 upgrade for the iPod, downloaded it (8 > >> hours) then went to install, it said that it needed to restore the > >> iPod to update. Did that, now it just keeps going back "The iPod > >> "iPod" could not be restored". An unknown error occurred ( 6)." > >> > >> I think he's doing it from W7 if that makes any difference. > >> > >> Anyone seen that before please and I can ask him further questions if > >> required. > > > >I would say do a full reset (hold power and home for a while) and try > >again > > Tried it apparently. ;-( hmm.. well, assuming there is no apple shop around there to sort it out, if he can find the ipsw file he downloaded (or an image file it was on), which is the firmware file, I would ust try it again. Hold option, hit restore, select the file and see what happens the second time, and leave it in the mean time to its own devices. -- Woody www.alienrat.com
From: T i m on 23 Apr 2010 06:07 On Wed, 21 Apr 2010 09:16:01 +0100, usenet(a)alienrat.co.uk (Woody) wrote: >> >hmm.. well, assuming there is no apple shop around there to sort it out, >> >if he can find the ipsw file he downloaded (or an image file it was on), >> >which is the firmware file, I would ust try it again. >> So, they arrived from Scotland yesterday and I stuck the miscreant iPod Touch on my Mini / XP. It had a picture of a USB plug and iTunes on the screen. Then it downloaded the update (12 minutes here, 8 hours in Scotland) went through various reboot cycles [1] and eventually came up working again! ;-) He then plugged it into his W7 laptop to try to re-sync all his music etc but it didn't see it as 'an ipod', only giving him the option to restore (so he did, again). Then it went back round again so this time he deleted the ipsw file (thanks for that) and that forced it to download a new copy and again, did a restore but wouldn't come up. A second attempt seemed to work for some reason and he was then able to re-sync ok. Luckily they had daughters little Phillips GoGear 'Spark' mp3 player to use on the journey down. ;-) Thanks again for the help. T i m [1} I like the Windows notification sounds (possibly because I'm a technician and actually interested in the hardware) like when the iPod rebooted, disconnected itself then reconnected. From a diagnostic POV it was good to know it had done so.
From: Duncan Kennedy on 23 Apr 2010 10:29 T i m <news(a)spaced.me.uk> wrote: > On Wed, 21 Apr 2010 09:16:01 +0100, usenet(a)alienrat.co.uk (Woody) > wrote: > > >> >hmm.. well, assuming there is no apple shop around there to sort it out, > >> >if he can find the ipsw file he downloaded (or an image file it was on), > >> >which is the firmware file, I would ust try it again. > >> > So, they arrived from Scotland yesterday and I stuck the miscreant > iPod Touch on my Mini / XP. It had a picture of a USB plug and iTunes > on the screen. > > Then it downloaded the update (12 minutes here, 8 hours in Scotland) > went through various reboot cycles [1] and eventually came up working > again! ;-) > > He then plugged it into his W7 laptop to try to re-sync all his music > etc but it didn't see it as 'an ipod', only giving him the option to > restore (so he did, again). Just out of curiosity and not necessarily relevan - was he running his win 7 in 64 bit mode? I know there are some programs on Windows that don't like 64 bits - and the more expensive versions have an XP simulation (really a virtual mode. It would be intersting for the possibe future to know. -- duncank
From: Woody on 23 Apr 2010 10:49 Duncan Kennedy <nospam(a)nospamottersonbg.couk> wrote: > T i m <news(a)spaced.me.uk> wrote: > > > On Wed, 21 Apr 2010 09:16:01 +0100, usenet(a)alienrat.co.uk (Woody) > > wrote: > > > > >> >hmm.. well, assuming there is no apple shop around there to sort it out, > > >> >if he can find the ipsw file he downloaded (or an image file it was on), > > >> >which is the firmware file, I would ust try it again. > > >> > > So, they arrived from Scotland yesterday and I stuck the miscreant > > iPod Touch on my Mini / XP. It had a picture of a USB plug and iTunes > > on the screen. > > > > Then it downloaded the update (12 minutes here, 8 hours in Scotland) > > went through various reboot cycles [1] and eventually came up working > > again! ;-) > > > > He then plugged it into his W7 laptop to try to re-sync all his music > > etc but it didn't see it as 'an ipod', only giving him the option to > > restore (so he did, again). > > Just out of curiosity and not necessarily relevan - was he running his > win 7 in 64 bit mode? I know there are some programs on Windows that > don't like 64 bits - and the more expensive versions have an XP > simulation (really a virtual mode. It would be intersting for the > possibe future to know. I run windows 7 ultimate in 64 bit, and run the virualPC on it (which is what the emulation mode is). What would you like to know? -- Woody www.alienrat.com
From: Duncan Kennedy on 23 Apr 2010 11:44
Woody <usenet(a)alienrat.co.uk> wrote: > Duncan Kennedy <nospam(a)nospamottersonbg.couk> wrote: > > > T i m <news(a)spaced.me.uk> wrote: > > > > > On Wed, 21 Apr 2010 09:16:01 +0100, usenet(a)alienrat.co.uk (Woody) > > > wrote: > > > > > > > > > He then plugged it into his W7 laptop to try to re-sync all his music > > > etc but it didn't see it as 'an ipod', only giving him the option to > > > restore (so he did, again). > > > > Just out of curiosity and not necessarily relevan - was he running his > > win 7 in 64 bit mode? I know there are some programs on Windows that > > don't like 64 bits - and the more expensive versions have an XP > > simulation (really a virtual mode. It would be intersting for the > > possibe future to know. > > I run windows 7 ultimate in 64 bit, and run the virualPC on it (which is > what the emulation mode is). > > What would you like to know? Well, I'm not sure if I got the quoting right (still getting used to MacSOUP) but I wondered if, when the iPod was plugged into the Win 7 laptop and caused problems again (above), if the Win 7 version was running in 64 bit version. It is really curiosity as I will need one Win 7 system and I was wondering if 64 bit version caused probems with iPods and, particularly synching iPhones. (and my quoting setup in MacSOUP really does seem to be getting the >s out of synch). -- duncank |