Adobe and Authorware
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From: Cindi Hartman on 28 Mar 2007 17:38 Arrrgh - not sure how to get the web player loaded into IE7 and Vista.
From: Erik **AdobeCommunityExpert** on 29 Mar 2007 09:45 As a general rule, don't run .aam files locally. To judge 'real-world' performance, test from an actual web server. IMO, of course. Is the piece failing to run in IE7 running from an LMS? Or just as a 'standard' web page? The only hang-ups I've had with IE7 are if the piece tries to use ReadURL("javascript:...."), which those pieces using the LMS KO do indeed need to do. But if just running from a web page without any such ReadURL code, I've not had a problem yet... What specific problem are you seeing? Hopefully Steve's example can help. I suspect it's an Authorware piece in an iFrame? Also IMO, you don't want to ever launch the .aam file directly. Always launch the HTML page and let that launch the .aam. Erik Cindi Hartman wrote: > Steve: > > Thanks for the details. I've just run into the the IE7 issue -- I've searched > past threads and looked for a solution but clearly I'm not understanding what's > been said. One person said, "The solution is that you have to give Internet > Explorer 7 a complete drive path to your aam file.... Since you do not know > what that path will be at runtime, you need to employ some JavaScript > to calculate the drive path at runtime." Another person said something about > renaming the HTM file to include the letters IE7 in the filename, and then > adjusting something within the HTM file... didn't understand that either. > > I'm really a subject matter expert, not really an experienced author or > programmer. "Don't know nothing 'bout no JavaScript, Miss Scarlett." All I > know is that I've got a piece that I've packaged for web delivery that will run > on IE6 but not IE7. If I double click the .AAM file locally it works just fine > > I know how to set it up on our LMS so that the entry point of the course > online is .AAM file instead of an HTML file, but would that work? If the > end-user hasn't downloaded the web player yet, will they be prompted to do so? > Is there a way I can set it up to run OnTop if not via the HTML file? > > Or do I just tell all my users that this course is not supported with IE7??? > > Thanks SO VERY much for any help you can provide! > > Cindi Hartman > Training Program Manager > STENOGRAPH, LLC > > Cindi > > -- Erik Lord http://www.capemedia.net Adobe Community Expert - Authorware http://www.adobe.com/communities/experts/ ------------------------------------------------------------------------ http://www.awaretips.net - samples, tips, products, faqs, and links! *Search the A'ware newsgroup archives* http://groups.google.com/group/macromedia.authorware
From: Erik **AdobeCommunityExpert** on 29 Mar 2007 09:47 It won't happen if you don't have the HTML file referencing the web player. If you're going to try to launch the .aam directly, you'll have to have the player pre-installed some other way - perhaps either direct the user to Adobe's download page or use an HTML file in some other section to do the detect and downloading. Erik Cindi Hartman wrote: > Arrrgh - not sure how to get the web player loaded into IE7 and Vista. -- Erik Lord http://www.capemedia.net Adobe Community Expert - Authorware http://www.adobe.com/communities/experts/ ------------------------------------------------------------------------ http://www.awaretips.net - samples, tips, products, faqs, and links! *Search the A'ware newsgroup archives* http://groups.google.com/group/macromedia.authorware
From: Cindi Hartman on 29 Mar 2007 13:14 Erik and Steve: OK, apparently I misunderstood the source of the problem. I re-packaged the course using OBP. Changed the settings under Web Template to "Detect Web Player" (before I was just using Default). I upload that to our LMS (Blackboard). Pardon my ignorance - I don't know what an "i-Frame" is. The course link is uploading to a frame within a web page. When I launch the piece, I get the message Initializing, Loading Files, then I get "Error downloading content" messages -- specifically "internal error timeout, a lengthy path ending in /XTRAS/ BMPVIEW.X32, then another - same error for MIXVIEW.X32, then VIEWSVC.X32, then WAVREAD.X32. Then, the background says Error Loading, but then the piece runs, and appears to run just fine, both in IE7 and on a Vista system (with Internet Security set to Protected Mode: Off -- when Protected Mode is on, it doesn't let me play the piece). Any ideas how I eliminate those error messages? Don't know if I actually need any of those Xtras or not -- they did get listed via OBP and that's why they're included in the package, but I don't know if the piece actually needs them or not. How can I figure that out? Also - does anyone know of a resource - set of instructions for a new user on Vista to download and install the Authorware Web Player? Would it be any different than for a User on XP? What are the recommended security settings e.g. do they need to disable Protected Mode or is that unique to *my* system? Do they need to add Adobe as a trusted site? Should they add my Blackboard site as a trusted site? Thanks again for ALL your help, and your patience! Cindi
From: Cindi Hartman on 29 Mar 2007 13:37
Steve: Have you already sent it? I haven't received anything. If you did, could you re-send please to chartman at stenograph dot com? Cindi |