From: William Sommerwerck on
Why has no one paid attention to my suggestion?

Get the manufacturer to give you full credit towards a longer cable.


From: Elmo on
On Tue, 02 Feb 2010 08:39:31 -0500, PeterD wrote:

> just make sure your splice is absolutely waterproof.
> 3M makes underground splice kits that may work

I have to find the 4-wire multi-stranded shielded cable first ... but I
will try the splice kit at the same time if I can find that also.

This morning I called GTO technical support again at 800-543-1236 and spoke
this time with a woman with a southern accent who told me a splice could be
done, but she said the problem is that it will eventually break. And, since
it will be underground, I won't know where it is and I'll be calling
technical support who won't know that it was spliced while they
troubleshoot.

When I asked "but CAN it be spliced?", she confirmed there is no difference
in the wand itself between the longer lengths of wire as the sensitivity
adjustments are done on the gate control board itself.

I'll look for that 3M waterproof splice kit. I think I'll need a
low-voltage splice kit. According to this web site, the voltage is 8 to 32
VAC or 8 to 26 VDC with a miniscule current of 1.5ma.
http://www.allsecurityequipment.com/proddetail.asp?prod=GTO-FM141
From: Elmo on
On Mon, 01 Feb 2010 23:08:04 -0800, Jeff Liebermann wrote:

> I suppose it's too late to exchange the exit wand.

I'm checking up on this right now.
From: Elmo on
On Tue, 2 Feb 2010 05:43:51 -0800, William Sommerwerck wrote:

> Get the manufacturer to give you full credit towards a longer cable.

Once it's installed, they won't do that.
From: Elmo on
On Mon, 01 Feb 2010 19:31:47 -0500, mm wrote:

> Oh, yeah, the technician might even believe what he told you even if
> I'm right.

I think the technicians have to say what's in the manual:
http://www.gtopro.com/PDF/Manuals/GTO-Gate-Opener-Gate-Operator-Manual-pro-wand.pdf

On Page 2 of that PDF installation manual, it says:
- The Wand cable CANNOT be spliced.
- If you need more wire, contact the GTO Sales Department at 800-543-GATE.

When I called the GTO Sales Department, they said the only solution was to
buy a new exit wand with a longer feed. They said all the exit wands are
different (contrary to what the technicians told me at the support number).