From: Robert Montgomery on
Robert Montgomery wrote:
> Robert Montgomery wrote:
>> Sander Tekelenburg wrote:
>>> In article <dDVzm.47407$Db2.6789(a)edtnps83>,
>>> Robert Montgomery <info-block(a)northern-data-tech.net> wrote:
>>>
>>>>> In article <3vpym.46674$Db2.6940(a)edtnps83>,
>>>>> Robert Montgomery <info-block(a)northern-data-tech.net> wrote:
>>>>>
>>>>> [...]
>>>>>
>>>>>> I bought an Airport Express and and powered speakers and installed
>>>>>> it in my dining room.
>>>>>> [... sometimes] a message pops up, saying, "Your computer's
>>>>>> firewall settings prevent you from using Itunes".
>>>
>>> [...]
>>>
>>>> <http://discussions.apple.com/thread.jspa?threadID=1788066>
>>>> [...] On my Imac I looked up "Port Forwarding" and "Port Forwarding"
>>>> with the computer's Help search engine but there's nothing.
>>>
>>> Forget that. I see no reason to expect your problem to have anything
>>> to do with port forwarding at all.
>>>
>>> You haven't told us how you have configured your Airport Express.
>>
>> Sorry, Sander. I thought I had written the relevant settings, below.
>>
>>> Is it only doing AirTunes? Or are you also letting it be a wireless
>>> access point, router, dhcp server, or whatever?
>>
>> I don't know. How can I determine that? Thanks.
>>
>> Every day I have to fiddle around with the settings to get the music
>> to emanate again from the Express box and I have to keep walking
>> between the two rooms to hear if the music working on the Express box,
>> and usually it's not. Usually the music comes from the computer, but
>> not the Express.
>>
>>>> My Sharing control panel > Internet settings say "Share your
>>>> connection from > Built-in Ethernet" and "To computers using >
>>>> Airport." Sharing > Options is set to "Automatic".
>>>
>>> Irrelevant.
>>>
>>>> Under Sharing > Firewall > Allow, "Itunes Music Sharing" is checked.
>>>
>>> Select that one, and hit the "Advanced..." button. IIRC, you need to
>>> make sure that "Block UDP Traffic" and "Stealth mode" or not checked.
>
> It's already set up like that.
>
> Robert

Now when I open Airport Utility, a message says, "Airport was unable to
find any Apple wireless devices. Make sure the wireless device you want
to use i8 plugged in and within range of your computer and click rescan
to try again."

I pressed "Rescan" multiple times, but the network isn't found. The
Manual Setup rectangle is gray. Everything under Base Station and
Settings pop-down menus is gray.

In the upper, right corner of my screen the airport logo is black and
and I can scroll down to my network name and the name is checked, but in
Itunes, in the lower, right pop-up window, where it says Multiple
Speakers, the popup says Computer with a check mark beside it, but
there's no more Base Station 08c999 listed.

The yellow light is still flashing on the Airport Express, as it did
before sometimes, whether or not it was working at a given time. I
unplugged it for a couple of minutes and plugged it in again. I also
restarted the computer.

I also downloaded the latest Airport Utility from the Apple site (v.
5.4.2) and used it, as well as Airport Disk Utility and Internet Connect.

I also called my ISP and got the tech to help me to change the name of
my network and restart the router to reset the name of the network and
disable WEP encryption, but still I can't get music to play on the
Airport Express now.

Robert
From: Robert Montgomery on
Robert Montgomery wrote:
> Robert Montgomery wrote:
>> Robert Montgomery wrote:
>>> Sander Tekelenburg wrote:
>>>> In article <dDVzm.47407$Db2.6789(a)edtnps83>,
>>>> Robert Montgomery <info-block(a)northern-data-tech.net> wrote:
>>>>
>>>>>> In article <3vpym.46674$Db2.6940(a)edtnps83>,
>>>>>> Robert Montgomery <info-block(a)northern-data-tech.net> wrote:
>>>>>>
>>>>>> [...]
>>>>>>
>>>>>>> I bought an Airport Express and and powered speakers and
>>>>>>> installed it in my dining room.
>>>>>>> [... sometimes] a message pops up, saying, "Your computer's
>>>>>>> firewall settings prevent you from using Itunes".
>>>>
>>>> [...]
>>>>
>>>>> <http://discussions.apple.com/thread.jspa?threadID=1788066>
>>>>> [...] On my Imac I looked up "Port Forwarding" and "Port
>>>>> Forwarding" with the computer's Help search engine but there's
>>>>> nothing.
>>>>
>>>> Forget that. I see no reason to expect your problem to have anything
>>>> to do with port forwarding at all.
>>>>
>>>> You haven't told us how you have configured your Airport Express.
>>>
>>> Sorry, Sander. I thought I had written the relevant settings, below.
>>>
>>>> Is it only doing AirTunes? Or are you also letting it be a wireless
>>>> access point, router, dhcp server, or whatever?
>>>
>>> I don't know. How can I determine that? Thanks.
>>>
>>> Every day I have to fiddle around with the settings to get the music
>>> to emanate again from the Express box and I have to keep walking
>>> between the two rooms to hear if the music working on the Express
>>> box, and usually it's not. Usually the music comes from the computer,
>>> but not the Express.
>>>
>>>>> My Sharing control panel > Internet settings say "Share your
>>>>> connection from > Built-in Ethernet" and "To computers using >
>>>>> Airport." Sharing > Options is set to "Automatic".
>>>>
>>>> Irrelevant.
>>>>
>>>>> Under Sharing > Firewall > Allow, "Itunes Music Sharing" is checked.
>>>>
>>>> Select that one, and hit the "Advanced..." button. IIRC, you need to
>>>> make sure that "Block UDP Traffic" and "Stealth mode" or not checked.
>>
>> It's already set up like that.
>>
>> Robert
>
> Now when I open Airport Utility, a message says, "Airport was unable to
> find any Apple wireless devices. Make sure the wireless device you want
> to use i8 plugged in and within range of your computer and click rescan
> to try again."
>
> I pressed "Rescan" multiple times, but the network isn't found. The
> Manual Setup rectangle is gray. Everything under Base Station and
> Settings pop-down menus is gray.
>
> In the upper, right corner of my screen the airport logo is black and
> and I can scroll down to my network name and the name is checked, but in
> Itunes, in the lower, right pop-up window, where it says Multiple
> Speakers, the popup says Computer with a check mark beside it, but
> there's no more Base Station 08c999 listed.
>
> The yellow light is still flashing on the Airport Express, as it did
> before sometimes, whether or not it was working at a given time. I
> unplugged it for a couple of minutes and plugged it in again. I also
> restarted the computer.
>
> I also downloaded the latest Airport Utility from the Apple site (v.
> 5.4.2) and used it, as well as Airport Disk Utility and Internet Connect.
>
> I also called my ISP and got the tech to help me to change the name of
> my network and restart the router to reset the name of the network and
> disable WEP encryption, but still I can't get music to play on the
> Airport Express now.
>
> Robert

I wonder if my Network control panel is at fault. It shows two
Locations: Automatic and Location 31/05/07 2:16 PM. It's set to the
latter – not to Automatic.

Robert
From: Sander Tekelenburg on
In article <dtxEm.49157$Db2.16146(a)edtnps83>,
Robert Montgomery <info-block(a)northern-data-tech.net> wrote:

[...]

> The yellow light is still flashing on the Airport Express, as it did
> before sometimes, whether or not it was working at a given time. I
> unplugged it for a couple of minutes and plugged it in again. I also
> restarted the computer.

A blinking yellow light means that the Airport Express can't figure out
what to do[*]. A steady green light is what you need. Only if things
still don't work *then* does it make sense to see if there is a problem
with your Mac or iTunes.

Do this:
- reset the Airport Express (stick an folded-out paperclip in its reset
button for some 30 seconds or so, until it beepds or flashes or
something like that -- see the manual)
- let it start up
- if you get a steady green light, you're done

If not, come back here again ;)


[*] It might be waiting to receive an IP adress from a DHCP server. Do
you have a DHCP server handing out IP addresses? (Modems, routers,
wirelsss acces points all tend to contain a DHCP server.)

--
Sander Tekelenburg, <http://www.euronet.nl/~tekelenb/>

Mac user: "Macs only have 40 viruses, tops!"
PC user: "SEE! Not even the virus writers support Macs!"
From: Robert Montgomery on
Sander Tekelenburg wrote:
> In article <dtxEm.49157$Db2.16146(a)edtnps83>,
> Robert Montgomery <info-block(a)northern-data-tech.net> wrote:
>
> [...]
>
>> The yellow light is still flashing on the Airport Express, as it did
>> before sometimes, whether or not it was working at a given time. I
>> unplugged it for a couple of minutes and plugged it in again. I also
>> restarted the computer.
>
> A blinking yellow light means that the Airport Express can't figure out
> what to do[*]. A steady green light is what you need. Only if things
> still don't work *then* does it make sense to see if there is a problem
> with your Mac or iTunes.
>
> Do this:
> - reset the Airport Express (stick an folded-out paperclip in its reset
> button for some 30 seconds or so, until it beepds or flashes or
> something like that -- see the manual)
> - let it start up
> - if you get a steady green light, you're done
>
> If not, come back here again ;)

Thanks much Sander!

I forgot to mention that I tried that unfolded paper clip trick last
evening, after I searched with a search engine for the error message
that Itunes kept giving me. But the paper clip procedure didn't work.

I even unplugged the Express sticking in the paper clip. After I plugged
it in again, it flashed green rapidly for a few seconds. It doesn't
normally do that, so I assume that the settings were reset to the
defaults. Then the light went back to steady amber for a few minutes,
and then went back to slowly flashing yellow.
>
>
> [*] It might be waiting to receive an IP adress from a DHCP server. Do
> you have a DHCP server handing out IP addresses? (Modems, routers,
> wirelsss acces points all tend to contain a DHCP server.)

I don't know. How can I find out? I have a D-Link 604+ router that the
Imac uses to connect to the Net.

Robert
From: Robert Montgomery on
Sander Tekelenburg wrote:
> In article <dtxEm.49157$Db2.16146(a)edtnps83>,
> Robert Montgomery <info-block(a)northern-data-tech.net> wrote:
>
> [...]
>
>> The yellow light is still flashing on the Airport Express, as it did
>> before sometimes, whether or not it was working at a given time. I
>> unplugged it for a couple of minutes and plugged it in again. I also
>> restarted the computer.
>
> A blinking yellow light means that the Airport Express can't figure out
> what to do[*]. A steady green light is what you need. Only if things
> still don't work *then* does it make sense to see if there is a problem
> with your Mac or iTunes.
>
> Do this:
> - reset the Airport Express (stick an folded-out paperclip in its reset
> button for some 30 seconds or so, until it beepds or flashes or
> something like that -- see the manual)
> - let it start up
> - if you get a steady green light, you're done
>
> If not, come back here again ;)
>
>
> [*] It might be waiting to receive an IP adress from a DHCP server. Do
> you have a DHCP server handing out IP addresses? (Modems, routers,
> wirelsss acces points all tend to contain a DHCP server.)

Could the problem be that Appletalk for Airport is deactivated?

I just noticed in System Preferences > Network > Show: Network Status >
Airport, that "Make Appletalk Active" is unchecked.


Or could it be the VPN is interfering? Last evening when troubleshooting
I accidentally pressed a button that configured VPN (L2TP). The Network
control panel now says VPN (L2TP) is configured but inactive.


I also wonder if I've got the order wrong in Network control panel >
Network Port configuration. All five things are checked there, in this
order:

Bluetooth
Built-in Ethernet
Built-in Firewire
Airport
VPN ((L2TP)

Robert