Mail problem resumes
in [Mac Systems]
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From: Andy Hewitt on 23 Dec 2009 12:52 Salmon Egg <SalmonEgg(a)sbcglobal.net> wrote: > In article <m2637ynp1t.fsf(a)revier.com>, Jochem Huhmann <joh(a)gmx.net> > wrote: > > > Why do you think reinstalling would change anything? The app itself is > > never written to nor changed in any way. Reinstalling it would just > > replace it bit by bit with an identical copy. Reinstalling misbehaving > > apps makes almost never any difference in OS X. > > > > First thing to do is open the Activity window (from the Windows menu in > > Mail.app) and then look at what Mail is doing when it refuses to quit. > > It probably is doing something that needs a while to finish and when > > you're forcing it down over and over it never gets done with it. At > > least this should give you some hint about what is going on. > > I certainly am going to try following up on these suggestions. > > I tried Mail again this morning. Now, I am a bit more aware of what to > look for. Upon first opening Mail, everything seemed to be working well. > The account giving the problem does not get many messages. There were no > number of messages indicated at the right of the mailbox name. I quit > easily. > > Starting Mail up again, the same thing happened. It was then that I > clicked on the Get Mail icon when the trouble started up again, > including the spinning spokes. > > I am still thinking of reinstalling the system except that I Will use > Leopard rather than Snow Leopard. I would look very carefully into making a retro step back with OS, it's not entirely a straight forward job. I think I'd be inclined to try and fix it first. Have you checked that there are no server issues with your provider? These can mean that Mail will take a while to time-out before it ignores the account. It might also be worth trying a mailbox rebuild on the inboxes (how many messages have you got in your Inboxes?), or running something like Onyx, and clearing all the caches. -- Andy Hewitt <http://web.me.com/andrewhewitt1/>
From: Jochem Huhmann on 23 Dec 2009 15:54 Salmon Egg <SalmonEgg(a)sbcglobal.net> writes: > As far as I can tell, when I do observe a problem like the spinning > spokes, there is no way to terminate that activity except for a forced > quit. If you would have opened the activity window, you would have noticed a red icon right of each action listed there which will stop this action. > Starting Mail again, leads to the spinning spokes from the beginning. > Somehow, maybe the morning boot, clears out whatever is the problem > temporarily. Try to move the file "Envelope Index" in Library/Mail elsewhere before you start Mail. It can get corrupted and will just be rebuild if it is not there. Jochem -- "A designer knows he has arrived at perfection not when there is no longer anything to add, but when there is no longer anything to take away." - Antoine de Saint-Exupery
From: Jolly Roger on 23 Dec 2009 23:00 Salmon Egg <SalmonEgg(a)sbcglobal.net> wrote: > I certainly am going to try following up on these suggestions. When? Opening the Activity window takes just a second or two. > I tried Mail again this morning. Now, I am a bit more aware of what to > > look for. Upon first opening Mail, everything seemed to be working > well. > The account giving the problem does not get many messages. There were > no > number of messages indicated at the right of the mailbox name. I quit > easily. > > Starting Mail up again, the same thing happened. It was then that I > clicked on the Get Mail icon when the trouble started up again, > including the spinning spokes. And if you had bothered to open the Activity window, you would know what caused it to hang. > I am still thinking of reinstalling the system except that I Will use > Leopard rather than Snow Leopard. Why? -- Posted from my iPhone.
From: Salmon Egg on 24 Dec 2009 01:03 In article <982029399283319664.669667jollyroger-pobox.com(a)news.individual.net>, Jolly Roger <jollyroger(a)pobox.com> wrote: > And if you had bothered to open the Activity window, you would know what > caused it to hang. Maybe so, but I don't know what I am looking for. At this time, after a significant amount of waiting, I still have the spinning spokes. Near the bottom of the sidebar, I do see something labelled "MAIL ACTIVITY." It is grayed out and clicking on it has no effect. There are four small icons across the bottom of the sidebar. From left to right they are 1. A plus sign that does not appear relevant. 2. A downward pointing triangle in a square. Apparently it toggles Mail activity on and off. Clicking on that shows nothing new except for the "MAIL ACTIVITY" label. No activity shows up even as the spinning continues. 3. I think this is the equivalent of a right click. Non of the pop-up menu items seems to be relevant. 4. A column width setting marker. > > > I am still thinking of reinstalling the system except that I Will use > > Leopard rather than Snow Leopard. > > Why? I am grasping at straws.I tried two other boot systems. The seem to have behaved better. One is the drive running 10.5.8 from which I transferred settings, data, and applications. The other is 10.6.2 that was installed from the disks provided for the computer. This is the same system as is on my usual boot drive. When I booted up on these systems,Mail seemed to work OK. Sometimes I get the spinning spokes, but during the limited time of my investigation, that spinning does stop eventually. I have also tried to install a copy of 10.6 from the disks that came with the computer. It turns out that I cannot install 10.6 either from the disks that came with the computer or from the copy I bought separately before getting an Intel Mac. Strange, but that is a story for a later time. As I am getting ready to post, the spokes are spinning and there is no indication of Mail activity. Bill -- An old man would be better off never having been born.
From: Jochem Huhmann on 24 Dec 2009 03:28
Salmon Egg <SalmonEgg(a)sbcglobal.net> writes: > In article > <982029399283319664.669667jollyroger-pobox.com(a)news.individual.net>, > Jolly Roger <jollyroger(a)pobox.com> wrote: > >> And if you had bothered to open the Activity window, you would know what >> caused it to hang. > > Maybe so, but I don't know what I am looking for. At this time, after a > significant amount of waiting, I still have the spinning spokes. Near > the bottom of the sidebar, I do see something labelled "MAIL ACTIVITY." > It is grayed out and clicking on it has no effect. Do you actually *read* what people are writing here? Look at the menu bar at the top of the screen and there in the Windows menu. Open the "Activity" window (or just press Command-0, this does the same) as soon as you start up Mail. If the ball starts to spin look at what activities are listed in this window. Jochem -- "A designer knows he has arrived at perfection not when there is no longer anything to add, but when there is no longer anything to take away." - Antoine de Saint-Exupery |