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From: Salmon Egg on 23 Dec 2009 01:02
I posted earlier about Not bering able to quit Mail except by a forced
quit. The problem seems to be associated with a loop that keeps the
spinning spokes going while Mail is trying to log on.

I had though that the problem went away spontaneously. That is not the
case. I still get spinning. at that time, the spokes are turning and
Quit is grayed out. This time it happened on a different account from
the previous counts. Sometimes running after a forced quit seems to have
a valid Quit item in the menu, but it is not really functional.

Would it be best at this time to just reinstall Mail and transfer
settings and data?

Bill

--
An old man would be better off never having been born.
From: Salmon Egg on 23 Dec 2009 01:20
In article <SalmonEgg-E0E9ED.22023622122009(a)news60.forteinc.com>,
Salmon Egg <SalmonEgg(a)sbcglobal.net> wrote:

> I posted earlier about Not bering able to quit Mail except by a forced
> quit. The problem seems to be associated with a loop that keeps the
> spinning spokes going while Mail is trying to log on.
>
> I had though that the problem went away spontaneously. That is not the
> case. I still get spinning. at that time, the spokes are turning and
> Quit is grayed out. This time it happened on a different account from
> the previous counts. Sometimes running after a forced quit seems to have
> a valid Quit item in the menu, but it is not really functional.
>
> Would it be best at this time to just reinstall Mail and transfer
> settings and data?

I tried Mail again. This time there were no spinning posts when I opened
the application.

I then looked for new mail. The spinning of the last account that spun
started spinning again. I clicked the Quit menu item. Mail ostensibly
quit.

I then looked at the dock. The dock indicated that Mail was still
running. Another click on th dock's Maiu icon got the menu bar to show
up but no main window. Quit was grayed out.

AFAIK, the only way to shut down is a forced quit because Mail
interrupts the shut down sequence.

How easy is it to delete Mail, reinstall it, and transfer suitable data?

Bill

--
An old man would be better off never having been born.
From: Jochem Huhmann on 23 Dec 2009 02:10
Salmon Egg <SalmonEgg(a)sbcglobal.net> writes:

> I then looked at the dock. The dock indicated that Mail was still
> running. Another click on th dock's Maiu icon got the menu bar to show
> up but no main window. Quit was grayed out.

It's doing something and don't wants to be interrupted as long as it's
not over with it.

> AFAIK, the only way to shut down is a forced quit because Mail
> interrupts the shut down sequence.
>
> How easy is it to delete Mail, reinstall it, and transfer suitable
> data?

Why do you think reinstalling would change anything? The app itself is
never written to nor changed in any way. Reinstalling it would just
replace it bit by bit with an identical copy. Reinstalling misbehaving
apps makes almost never any difference in OS X.

First thing to do is open the Activity window (from the Windows menu in
Mail.app) and then look at what Mail is doing when it refuses to quit.
It probably is doing something that needs a while to finish and when
you're forcing it down over and over it never gets done with it. At
least this should give you some hint about what is going on.


Jochem

--
"A designer knows he has arrived at perfection not when there is no
longer anything to add, but when there is no longer anything to take away."
- Antoine de Saint-Exupery
From: Andy Hewitt on 23 Dec 2009 03:30
Jochem Huhmann <joh(a)gmx.net> wrote:

> Salmon Egg <SalmonEgg(a)sbcglobal.net> writes:
>
> > I then looked at the dock. The dock indicated that Mail was still
> > running. Another click on th dock's Maiu icon got the menu bar to show
> > up but no main window. Quit was grayed out.
>
> It's doing something and don't wants to be interrupted as long as it's
> not over with it.
>
> > AFAIK, the only way to shut down is a forced quit because Mail
> > interrupts the shut down sequence.
> >
> > How easy is it to delete Mail, reinstall it, and transfer suitable
> > data?
>
> Why do you think reinstalling would change anything? The app itself is
> never written to nor changed in any way. Reinstalling it would just
> replace it bit by bit with an identical copy. Reinstalling misbehaving
> apps makes almost never any difference in OS X.
>
> First thing to do is open the Activity window (from the Windows menu in
> Mail.app) and then look at what Mail is doing when it refuses to quit.
> It probably is doing something that needs a while to finish and when
> you're forcing it down over and over it never gets done with it. At
> least this should give you some hint about what is going on.

I'm wondering if it's trying to download a message that's got corrupted.
It used to be much more common a while ago, but still can happen. I've
occasionally had to deal with these for others.

It may help if you can login to Webmail and see if there's anything
showing there (if you have that option, such as with Googlemail).

--
Andy Hewitt
<http://web.me.com/andrewhewitt1/>
From: J.J. O'Shea on 23 Dec 2009 05:33
On Wed, 23 Dec 2009 01:20:46 -0500, Salmon Egg wrote
(in article <SalmonEgg-D18740.22204622122009(a)news60.forteinc.com>):

> In article <SalmonEgg-E0E9ED.22023622122009(a)news60.forteinc.com>,
> Salmon Egg <SalmonEgg(a)sbcglobal.net> wrote:
>
>> I posted earlier about Not bering able to quit Mail except by a forced
>> quit. The problem seems to be associated with a loop that keeps the
>> spinning spokes going while Mail is trying to log on.
>>
>> I had though that the problem went away spontaneously. That is not the
>> case. I still get spinning. at that time, the spokes are turning and
>> Quit is grayed out. This time it happened on a different account from
>> the previous counts. Sometimes running after a forced quit seems to have
>> a valid Quit item in the menu, but it is not really functional.
>>
>> Would it be best at this time to just reinstall Mail and transfer
>> settings and data?
>
> I tried Mail again. This time there were no spinning posts when I opened
> the application.
>
> I then looked for new mail. The spinning of the last account that spun
> started spinning again. I clicked the Quit menu item. Mail ostensibly
> quit.
>
> I then looked at the dock. The dock indicated that Mail was still
> running. Another click on th dock's Maiu icon got the menu bar to show
> up but no main window. Quit was grayed out.
>
> AFAIK, the only way to shut down is a forced quit because Mail
> interrupts the shut down sequence.
>
> How easy is it to delete Mail, reinstall it, and transfer suitable data?
>
> Bill
>
>

Your Mail database is corrupt.

1 Log out or restart your Mac.

2 Launch Mail.

3 _Wait until the Spinning Pizza of Death goes away_. If the SPoD does not go
away within a maximum of 15 minutes you have a major problem and will need to
fix that before proceeding. Let it run, and contact us (or Apple, or someone)
for further info. If you fail to wait until the SPoD goes away you can
corrupt your mailboxes. This is what seems to have happened already. Doing a
force quit will make it worse, so try to avoid doing that.

4 Assuming that the SPoD went away, select Activity from the Windows menu so
that you can see what Mail is doing.

5 In the Mail sidebar, select 'Inbox'.

6 Select Rebuild from the Mailbox menu. You should see one item appear in the
Activity window for each Inbox you have. DO NOT INTERRUPT THE REBUILDING
PROCESS. The Activity window will show you what is going on as the system
rebuilds your inboxes. This should remove any corruption in your inboxes. IF
YOU INTERRUPT THE REBUILDING PROCESS YOU MAY MAKE THE CORRUPTION WORSE. If
you make the corruption worse you may not be able to start up Mail again
without deleting your inboxes. Depending on how many inboxes you have and how
many items are in your inboxes in total, this may take several minutes.

7 Once the inboxes are rebuilt, if you have Mobile Me, go to the part of the
Mail sidebar which lists your Mobile Me mailboxes and select _all_ of them.

8 Select Rebuild from the Mailbox menu. You should again see one item appear
in the Activity window for each mailbox you have. DO NOT INTERRUPT THE
REBUILDING PROCESS. If you interrupt the rebuilding process you may corrupt
your Mobile Me mailboxes beyond repair and you would have to delete them.

--
email to oshea dot j dot j at gmail dot com.

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