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From: Neil Jordan on 23 Feb 2007 06:57 No matter what I try, including the details below I still can't get it to work. I had wondered if the server needed a reboot, but even that hasn't made it work. Neil "Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl... > Hi Neil, > > After researching the MPS report, I cannot find any warnings or errors > related to the Monitoring and Reporting. > > 1. If you use a router to access the Internet, usage information for > Internet activity will not be included in the report. > 2. If you have installed ISA on SBS 2003? If so, ISA will track the > Remote > Connection Activity and the Server Usage Report cannot fetch that data. > You may configure the Server Usage Report to send ISA logs. > > If you did receive the Web Activity by Computer report before, you may > need > to disable the Reporting Service and then re-configure it. To do that: > > 1.Open Server Management, and then click Monitoring and Reporting in the > left pane. > 2.In the right pane, click Change Server Status Report Settings. > 3.Click to select Server Usage Report, and then click Edit. > 4.Click Content tab, and then click Add button to add the logs, such as > ISA > logs. > 5.Follow the instruction to finish the Wizard. > > Then please take your time to monitoring the server. > > If you have any update, please don't hesitate to let me know. > > > Best regards, > > Robert Li(MSFT) > > Microsoft CSS Online Newsgroup Support > > Get Secure! - www.microsoft.com/security > > ===================================================== > > This newsgroup only focuses on SBS technical issues. If you have issues > regarding other Microsoft products, you'd better post in the corresponding > newsgroups so that they can be resolved in an efficient and timely manner. > You can locate the newsgroup here: > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > > When opening a new thread via the web interface, we recommend you check > the > "Notify me of replies" box to receive e-mail notifications when there are > any updates in your thread. When responding to posts via your newsreader, > please "Reply to Group" so that others may learn and benefit from your > issue. > > Microsoft engineers can only focus on one issue per thread. Although we > provide other information for your reference, we recommend you post > different incidents in different threads to keep the thread clean. In > doing > so, it will ensure your issues are resolved in a timely manner. > > For urgent issues, you may want to contact Microsoft CSS directly. Please > check http://support.microsoft.com for regional support phone numbers. > > Any input or comments in this thread are highly appreciated. > > ===================================================== > > This posting is provided "AS IS" with no warranties, and confers no > rights. > > -------------------- > <X-Tomcat-ID: 244766817 > <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <MIME-Version: 1.0 > <Content-Type: text/plain > <Content-Transfer-Encoding: 7bit > <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT]) > <Organization: Microsoft > <Date: Fri, 02 Feb 2007 11:56:09 GMT > <Subject: Re: Server Usage Report > <X-Tomcat-NG: microsoft.public.windows.server.sbs > <Message-ID: <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <Newsgroups: microsoft.public.windows.server.sbs > <Lines: 247 > <Path: TK2MSFTNGHUB02.phx.gbl > <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:14591 > <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182 > < > <Hi Neil, > < > <Thanks for updating. > < > <Have researching all the logs, I cannot find the cause of this issue. I > <find this may be a bug of SBS server. Someone has reported a bug: Some > VPN > <accesses are not listed in the "Remote Connection Activity" section in > <Server Usage Report. Maybe your situation is like that. > < > <Please send me the MPS-Report to v-robeli(a)microsoft.com with > <subject:37507673- Server Usage Report > <for further research. > < > <I am looking forward to hear from you. > < > <Have a nice weekend. > < > < > <Best regards, > < > <Robert Li(MSFT) > < > <Microsoft CSS Online Newsgroup Support > < > <Get Secure! - www.microsoft.com/security > < > <===================================================== > < > <This newsgroup only focuses on SBS technical issues. If you have issues > <regarding other Microsoft products, you'd better post in the > corresponding > <newsgroups so that they can be resolved in an efficient and timely > manner. > <You can locate the newsgroup here: > <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > < > <When opening a new thread via the web interface, we recommend you check > the > <"Notify me of replies" box to receive e-mail notifications when there are > <any updates in your thread. When responding to posts via your newsreader, > <please "Reply to Group" so that others may learn and benefit from your > <issue. > < > <Microsoft engineers can only focus on one issue per thread. Although we > <provide other information for your reference, we recommend you post > <different incidents in different threads to keep the thread clean. In > doing > <so, it will ensure your issues are resolved in a timely manner. > < > <For urgent issues, you may want to contact Microsoft CSS directly. Please > <check http://support.microsoft.com for regional support phone numbers. > < > <Any input or comments in this thread are highly appreciated. > < > <===================================================== > < > <This posting is provided "AS IS" with no warranties, and confers no > rights. > < > <-------------------- > <<X-Tomcat-ID: 278370399 > <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <<MIME-Version: 1.0 > <<Content-Type: text/plain > <<Content-Transfer-Encoding: 7bit > <<From: v-robeli(a)online.microsoft.com (Robert Li [MSFT]) > <<Organization: Microsoft > <<Date: Wed, 31 Jan 2007 13:39:24 GMT > <<Subject: Re: Server Usage Report > <<X-Tomcat-NG: microsoft.public.windows.server.sbs > <<Message-ID: <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <<Newsgroups: microsoft.public.windows.server.sbs > <<Lines: 169 > <<Path: TK2MSFTNGHUB02.phx.gbl > <<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:14095 > <<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182 > << > <<Hi Archie, > << > <<Please take your time to help me collect the log, MPS Report and send to > <<v-robeli(a)microsoft.com. After the reinstallation, the situation may > change > <<on your server. After researching the report, we can know the situation > of > <<your server more clearly and give you troubleshooting suggestions. > Thanks > <<for understanding. > << > <<I am looking forward to hear from you. > << > <<Best regards, > << > <<Robert Li(MSFT) > << > <<Microsoft CSS Online Newsgroup Support > << > <<Get Secure! - www.microsoft.com/security > << > <<==================================================== > << > <<PLEASE NOTE: The partner managed newsgroups are provided toassist with > <<break/fix issues and simple how to questions. > <<We also love to hear your product feedback! Let us know what you think > by > <<posting from the web interface: Partner Feedback > <<from your newsreader: microsoft.private.directaccess.partnerfeedback. > << > <<We look forward to hearing from you! > << > <<==================================================== > << > <<When responding to posts, please "Reply to Group" via your newsreader so > <<that others may learn and benefit from this issue. > << > <<==================================================== > << > <<This posting is provided "AS IS" with no warranties, and confers no > <rights. > << > <<==================================================== > << > << > <<-------------------- > <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <<<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<<Subject: Re: Server Usage Report > <<<Date: Tue, 30 Jan 2007 14:28:52 -0000 > <<<Lines: 125 > <<<X-Priority: 3 > <<<X-MSMail-Priority: Normal > <<<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <<<X-RFC2646: Format=Flowed; Original > <<<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <<<Message-ID: <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <<<Newsgroups: microsoft.public.windows.server.sbs > <<<NNTP-Posting-Host: 80.168.252.171 > <<<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl > <<<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:13773 > <<<X-Tomcat-NG: microsoft.public.windows.server.sbs > <<< > <<<The Server reports still are excluding the remote access part of the > <<<reports. All the other information has come back again. The remote > <<access > <<<is definitely being recorded in the IN*.log files still. > <<< > <<< > <<< > <<<Looking at the SBSMonitoring databases, the relevant tables for Remote > <<<access are indeed empty, so the collection of them must be failing for > <<some > <<<reason? > <<< > <<< > <<<Help! > <<< > <<<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message > <<<news:nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl... > <<<> Hi Neil, > <<<> > <<<> This is Robert Li, Inn Jin is temporarily out of the Newsgroups and I > am > <<<> his backup. > <<<> > <<<> I just write to see how the things are going on, if you have any > <<<> questions, > <<<> please don't hesitate to let me know. > <<<> > <<<> Best regards, > <<<> > <<<> Robert Li(MSFT) > <<<> > <<<> Microsoft CSS Online Newsgroup Support > <<<> > <<<> Get Secure! - www.microsoft.com/security > <<<> > <<<> ==================================================== > <<<> > <<<> PLEASE NOTE: The partner managed newsgroups are provided toassist > with > <<<> break/fix issues and simple how to questions. > <<<> We also love to hear your product feedback! Let us know what you > think > <<by > <<<> posting from the web interface: Partner Feedback > <<<> from your newsreader: > microsoft.private.directaccess.partnerfeedback. > <<<> > <<<> We look forward to hearing from you! > <<<> > <<<> ==================================================== > <<<> > <<<> When responding to posts, please "Reply to Group" via your newsreader > so > <<<> that others may learn and benefit from this issue. > <<<> > <<<> ==================================================== > <<<> > <<<> This posting is provided "AS IS" with no warranties, and confers no > <<<> rights. > <<<> > <<<> ==================================================== > <<<> > <<<> > <<<> -------------------- > <<<> <X-Tomcat-ID: 287316058 > <<<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <<<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <<<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <<<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <<<> <MIME-Version: 1.0 > <<<> <Content-Type: text/plain > <<<> <Content-Transfer-Encoding: 7bit > <<<> <From: v-innjin(a)online.microsoft.com ("Inn Jin [MSFT]") > <<<> <Organization: Microsoft > <<<> <Date: Fri, 26 Jan 2007 14:52:53 GMT > <<<> <Subject: Re: Server Usage Report > <<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <<<> <Message-ID: <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<<> <Newsgroups: microsoft.public.windows.server.sbs > <<<> <Lines: 41 > <<<> <Path: TK2MSFTNGHUB02.phx.gbl > <<<> <Xref: TK2MSFTNGHUB02.phx.gbl > microsoft.public.windows.server.sbs:12958 > <<<> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182 > <<<> < > <<<> <Hi Neil, > <<<> < > <<<> <Thank you for reply, please monitoring your server for a period of > <time, > <<<> if > <<<> <you have update, feel free to let me know! > <<<> < > <<<> <Have a nice day! > <<<> < > <<<> <Best regards, > <<<> < > <<<> <Inn Jin (MSFT) > <<<> < > <<<> <Microsoft CSS Online Newsgroup Support > <<<> < > <<<> <Get Secure! - www.microsoft.com/security > <<<> <===================================================== > <<<> <This newsgroup only focuses on SBS technical issues. If you have > issues > <<<> <regarding other Microsoft products, you'd better post in the > <<<> corresponding > <<<> <newsgroups so that they can be resolved in an efficient and timely > <<<> manner. > <<<> <You can locate the newsgroup here: > <<<> < > <<<> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <<<> < > <<<> <When opening a new thread via the web interface, we recommend you > check > <<<> the > <<<> <"Notify me of replies" box to receive e-mail notifications when > there > <<are > <<<> <any updates in your thread. When responding to posts via your > <<newsreader, > <<<> <please "Reply to Group" so that others may learn and benefit from > your > <<<> <issue. > <<<> < > <<<> <Microsoft engineers can only focus on one issue per thread. Although > we > <<<> <provide other information for your reference, we recommend you post > <<<> <different incidents in different threads to keep the thread clean. > In > <<<> doing > <<<> <so, it will ensure your issues are resolved in a timely manner. > <<<> < > <<<> <For urgent issues, you may want to contact Microsoft CSS directly. > <<Please > <<<> <check http://support.microsoft.com for regional support phone > numbers. > <<<> <Any input or comments in this thread are highly appreciated. > <<<> <===================================================== > <<<> <This posting is provided "AS IS" with no warranties, and confers no > <<<> rights. > <<<> < > <<<> < > <<<> > <<< > <<< > <<< > << > << > < > < >
From: Neil Jordan on 23 Feb 2007 07:07 Just found this error in the ISA Description: The Microsoft Firewall failed to log information to file ISALOG_20070222_FWS_000.w3c in path C:\Program Files\Microsoft ISA Server\ISALogs. The data is the error code. The failure is due to error: 0x80070021 and: Description: The total Firewall log size has reached 80% of the total log file size limit. "Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl... > Hi Neil, > > After researching the MPS report, I cannot find any warnings or errors > related to the Monitoring and Reporting. > > 1. If you use a router to access the Internet, usage information for > Internet activity will not be included in the report. > 2. If you have installed ISA on SBS 2003? If so, ISA will track the > Remote > Connection Activity and the Server Usage Report cannot fetch that data. > You may configure the Server Usage Report to send ISA logs. > > If you did receive the Web Activity by Computer report before, you may > need > to disable the Reporting Service and then re-configure it. To do that: > > 1.Open Server Management, and then click Monitoring and Reporting in the > left pane. > 2.In the right pane, click Change Server Status Report Settings. > 3.Click to select Server Usage Report, and then click Edit. > 4.Click Content tab, and then click Add button to add the logs, such as > ISA > logs. > 5.Follow the instruction to finish the Wizard. > > Then please take your time to monitoring the server. > > If you have any update, please don't hesitate to let me know. > > > Best regards, > > Robert Li(MSFT) > > Microsoft CSS Online Newsgroup Support > > Get Secure! - www.microsoft.com/security > > ===================================================== > > This newsgroup only focuses on SBS technical issues. If you have issues > regarding other Microsoft products, you'd better post in the corresponding > newsgroups so that they can be resolved in an efficient and timely manner. > You can locate the newsgroup here: > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > > When opening a new thread via the web interface, we recommend you check > the > "Notify me of replies" box to receive e-mail notifications when there are > any updates in your thread. When responding to posts via your newsreader, > please "Reply to Group" so that others may learn and benefit from your > issue. > > Microsoft engineers can only focus on one issue per thread. Although we > provide other information for your reference, we recommend you post > different incidents in different threads to keep the thread clean. In > doing > so, it will ensure your issues are resolved in a timely manner. > > For urgent issues, you may want to contact Microsoft CSS directly. Please > check http://support.microsoft.com for regional support phone numbers. > > Any input or comments in this thread are highly appreciated. > > ===================================================== > > This posting is provided "AS IS" with no warranties, and confers no > rights. > > -------------------- > <X-Tomcat-ID: 244766817 > <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <MIME-Version: 1.0 > <Content-Type: text/plain > <Content-Transfer-Encoding: 7bit > <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT]) > <Organization: Microsoft > <Date: Fri, 02 Feb 2007 11:56:09 GMT > <Subject: Re: Server Usage Report > <X-Tomcat-NG: microsoft.public.windows.server.sbs > <Message-ID: <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <Newsgroups: microsoft.public.windows.server.sbs > <Lines: 247 > <Path: TK2MSFTNGHUB02.phx.gbl > <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:14591 > <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182 > < > <Hi Neil, > < > <Thanks for updating. > < > <Have researching all the logs, I cannot find the cause of this issue. I > <find this may be a bug of SBS server. Someone has reported a bug: Some > VPN > <accesses are not listed in the "Remote Connection Activity" section in > <Server Usage Report. Maybe your situation is like that. > < > <Please send me the MPS-Report to v-robeli(a)microsoft.com with > <subject:37507673- Server Usage Report > <for further research. > < > <I am looking forward to hear from you. > < > <Have a nice weekend. > < > < > <Best regards, > < > <Robert Li(MSFT) > < > <Microsoft CSS Online Newsgroup Support > < > <Get Secure! - www.microsoft.com/security > < > <===================================================== > < > <This newsgroup only focuses on SBS technical issues. If you have issues > <regarding other Microsoft products, you'd better post in the > corresponding > <newsgroups so that they can be resolved in an efficient and timely > manner. > <You can locate the newsgroup here: > <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > < > <When opening a new thread via the web interface, we recommend you check > the > <"Notify me of replies" box to receive e-mail notifications when there are > <any updates in your thread. When responding to posts via your newsreader, > <please "Reply to Group" so that others may learn and benefit from your > <issue. > < > <Microsoft engineers can only focus on one issue per thread. Although we > <provide other information for your reference, we recommend you post > <different incidents in different threads to keep the thread clean. In > doing > <so, it will ensure your issues are resolved in a timely manner. > < > <For urgent issues, you may want to contact Microsoft CSS directly. Please > <check http://support.microsoft.com for regional support phone numbers. > < > <Any input or comments in this thread are highly appreciated. > < > <===================================================== > < > <This posting is provided "AS IS" with no warranties, and confers no > rights. > < > <-------------------- > <<X-Tomcat-ID: 278370399 > <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <<MIME-Version: 1.0 > <<Content-Type: text/plain > <<Content-Transfer-Encoding: 7bit > <<From: v-robeli(a)online.microsoft.com (Robert Li [MSFT]) > <<Organization: Microsoft > <<Date: Wed, 31 Jan 2007 13:39:24 GMT > <<Subject: Re: Server Usage Report > <<X-Tomcat-NG: microsoft.public.windows.server.sbs > <<Message-ID: <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <<Newsgroups: microsoft.public.windows.server.sbs > <<Lines: 169 > <<Path: TK2MSFTNGHUB02.phx.gbl > <<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:14095 > <<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182 > << > <<Hi Archie, > << > <<Please take your time to help me collect the log, MPS Report and send to > <<v-robeli(a)microsoft.com. After the reinstallation, the situation may > change > <<on your server. After researching the report, we can know the situation > of > <<your server more clearly and give you troubleshooting suggestions. > Thanks > <<for understanding. > << > <<I am looking forward to hear from you. > << > <<Best regards, > << > <<Robert Li(MSFT) > << > <<Microsoft CSS Online Newsgroup Support > << > <<Get Secure! - www.microsoft.com/security > << > <<==================================================== > << > <<PLEASE NOTE: The partner managed newsgroups are provided toassist with > <<break/fix issues and simple how to questions. > <<We also love to hear your product feedback! Let us know what you think > by > <<posting from the web interface: Partner Feedback > <<from your newsreader: microsoft.private.directaccess.partnerfeedback. > << > <<We look forward to hearing from you! > << > <<==================================================== > << > <<When responding to posts, please "Reply to Group" via your newsreader so > <<that others may learn and benefit from this issue. > << > <<==================================================== > << > <<This posting is provided "AS IS" with no warranties, and confers no > <rights. > << > <<==================================================== > << > << > <<-------------------- > <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <<<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<<Subject: Re: Server Usage Report > <<<Date: Tue, 30 Jan 2007 14:28:52 -0000 > <<<Lines: 125 > <<<X-Priority: 3 > <<<X-MSMail-Priority: Normal > <<<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <<<X-RFC2646: Format=Flowed; Original > <<<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <<<Message-ID: <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <<<Newsgroups: microsoft.public.windows.server.sbs > <<<NNTP-Posting-Host: 80.168.252.171 > <<<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl > <<<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:13773 > <<<X-Tomcat-NG: microsoft.public.windows.server.sbs > <<< > <<<The Server reports still are excluding the remote access part of the > <<<reports. All the other information has come back again. The remote > <<access > <<<is definitely being recorded in the IN*.log files still. > <<< > <<< > <<< > <<<Looking at the SBSMonitoring databases, the relevant tables for Remote > <<<access are indeed empty, so the collection of them must be failing for > <<some > <<<reason? > <<< > <<< > <<<Help! > <<< > <<<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message > <<<news:nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl... > <<<> Hi Neil, > <<<> > <<<> This is Robert Li, Inn Jin is temporarily out of the Newsgroups and I > am > <<<> his backup. > <<<> > <<<> I just write to see how the things are going on, if you have any > <<<> questions, > <<<> please don't hesitate to let me know. > <<<> > <<<> Best regards, > <<<> > <<<> Robert Li(MSFT) > <<<> > <<<> Microsoft CSS Online Newsgroup Support > <<<> > <<<> Get Secure! - www.microsoft.com/security > <<<> > <<<> ==================================================== > <<<> > <<<> PLEASE NOTE: The partner managed newsgroups are provided toassist > with > <<<> break/fix issues and simple how to questions. > <<<> We also love to hear your product feedback! Let us know what you > think > <<by > <<<> posting from the web interface: Partner Feedback > <<<> from your newsreader: > microsoft.private.directaccess.partnerfeedback. > <<<> > <<<> We look forward to hearing from you! > <<<> > <<<> ==================================================== > <<<> > <<<> When responding to posts, please "Reply to Group" via your newsreader > so > <<<> that others may learn and benefit from this issue. > <<<> > <<<> ==================================================== > <<<> > <<<> This posting is provided "AS IS" with no warranties, and confers no > <<<> rights. > <<<> > <<<> ==================================================== > <<<> > <<<> > <<<> -------------------- > <<<> <X-Tomcat-ID: 287316058 > <<<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <<<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <<<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <<<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <<<> <MIME-Version: 1.0 > <<<> <Content-Type: text/plain > <<<> <Content-Transfer-Encoding: 7bit > <<<> <From: v-innjin(a)online.microsoft.com ("Inn Jin [MSFT]") > <<<> <Organization: Microsoft > <<<> <Date: Fri, 26 Jan 2007 14:52:53 GMT > <<<> <Subject: Re: Server Usage Report > <<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <<<> <Message-ID: <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<<> <Newsgroups: microsoft.public.windows.server.sbs > <<<> <Lines: 41 > <<<> <Path: TK2MSFTNGHUB02.phx.gbl > <<<> <Xref: TK2MSFTNGHUB02.phx.gbl > microsoft.public.windows.server.sbs:12958 > <<<> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182 > <<<> < > <<<> <Hi Neil, > <<<> < > <<<> <Thank you for reply, please monitoring your server for a period of > <time, > <<<> if > <<<> <you have update, feel free to let me know! > <<<> < > <<<> <Have a nice day! > <<<> < > <<<> <Best regards, > <<<> < > <<<> <Inn Jin (MSFT) > <<<> < > <<<> <Microsoft CSS Online Newsgroup Support > <<<> < > <<<> <Get Secure! - www.microsoft.com/security > <<<> <===================================================== > <<<> <This newsgroup only focuses on SBS technical issues. If you have > issues > <<<> <regarding other Microsoft products, you'd better post in the > <<<> corresponding > <<<> <newsgroups so that they can be resolved in an efficient and timely > <<<> manner. > <<<> <You can locate the newsgroup here: > <<<> < > <<<> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <<<> < > <<<> <When opening a new thread via the web interface, we recommend you > check > <<<> the > <<<> <"Notify me of replies" box to receive e-mail notifications when > there > <<are > <<<> <any updates in your thread. When responding to posts via your > <<newsreader, > <<<> <please "Reply to Group" so that others may learn and benefit from > your > <<<> <issue. > <<<> < > <<<> <Microsoft engineers can only focus on one issue per thread. Although > we > <<<> <provide other information for your reference, we recommend you post > <<<> <different incidents in different threads to keep the thread clean. > In > <<<> doing > <<<> <so, it will ensure your issues are resolved in a timely manner. > <<<> < > <<<> <For urgent issues, you may want to contact Microsoft CSS directly. > <<Please > <<<> <check http://support.microsoft.com for regional support phone > numbers. > <<<> <Any input or comments in this thread are highly appreciated. > <<<> <===================================================== > <<<> <This posting is provided "AS IS" with no warranties, and confers no > <<<> rights. > <<<> < > <<<> < > <<<> > <<< > <<< > <<< > << > << > < > < >
From: Robert Li [MSFT] on 26 Feb 2007 09:01 Hi Neil, Thanks for updating. I am sorry for the delay response due to leaving office for some days. According to the event log, the logging stopped because the logging engine was unable to write data to the log file. The error code there was OX80070021. The code can be converted to STIERR_DEVICE_LOCKED. It appears that the log file was locked so that the data cannot be written into the file. Do you have any anti-virus software running on the server? Based on my research, the issue is probably caused because the anti-virus real-time scan engine locked that file. Here, I suggest you modify the anti-virus real-time scan settings. Ensure that the ISA logging folder is excluded from the real-time scan range. Restart the anti-virus software and monitoring to see if the problem will occur again. I am looking forward to hear from you. If you need further assistance, please don't hesitate to let me know. Best regards, Robert Li(MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <Subject: Re: Server Usage Report <Date: Fri, 23 Feb 2007 11:57:56 -0000 <Lines: 410 <X-Priority: 3 <X-MSMail-Priority: Normal <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <X-RFC2646: Format=Flowed; Original <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <Newsgroups: microsoft.public.windows.server.sbs <NNTP-Posting-Host: 80.168.252.171 <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:19147 <X-Tomcat-NG: microsoft.public.windows.server.sbs < <No matter what I try, including the details below I still can't get it to <work. < <I had wondered if the server needed a reboot, but even that hasn't made it <work. < <Neil < < <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl... <> Hi Neil, <> <> After researching the MPS report, I cannot find any warnings or errors <> related to the Monitoring and Reporting. <> <> 1. If you use a router to access the Internet, usage information for <> Internet activity will not be included in the report. <> 2. If you have installed ISA on SBS 2003? If so, ISA will track the <> Remote <> Connection Activity and the Server Usage Report cannot fetch that data. <> You may configure the Server Usage Report to send ISA logs. <> <> If you did receive the Web Activity by Computer report before, you may <> need <> to disable the Reporting Service and then re-configure it. To do that: <> <> 1.Open Server Management, and then click Monitoring and Reporting in the <> left pane. <> 2.In the right pane, click Change Server Status Report Settings. <> 3.Click to select Server Usage Report, and then click Edit. <> 4.Click Content tab, and then click Add button to add the logs, such as <> ISA <> logs. <> 5.Follow the instruction to finish the Wizard. <> <> Then please take your time to monitoring the server. <> <> If you have any update, please don't hesitate to let me know. <> <> <> Best regards, <> <> Robert Li(MSFT) <> <> Microsoft CSS Online Newsgroup Support <> <> Get Secure! - www.microsoft.com/security <> <> ===================================================== <> <> This newsgroup only focuses on SBS technical issues. If you have issues <> regarding other Microsoft products, you'd better post in the corresponding <> newsgroups so that they can be resolved in an efficient and timely manner. <> You can locate the newsgroup here: <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <> <> When opening a new thread via the web interface, we recommend you check <> the <> "Notify me of replies" box to receive e-mail notifications when there are <> any updates in your thread. When responding to posts via your newsreader, <> please "Reply to Group" so that others may learn and benefit from your <> issue. <> <> Microsoft engineers can only focus on one issue per thread. Although we <> provide other information for your reference, we recommend you post <> different incidents in different threads to keep the thread clean. In <> doing <> so, it will ensure your issues are resolved in a timely manner. <> <> For urgent issues, you may want to contact Microsoft CSS directly. Please <> check http://support.microsoft.com for regional support phone numbers. <> <> Any input or comments in this thread are highly appreciated. <> <> ===================================================== <> <> This posting is provided "AS IS" with no warranties, and confers no <> rights. <> <> -------------------- <> <X-Tomcat-ID: 244766817 <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <> <MIME-Version: 1.0 <> <Content-Type: text/plain <> <Content-Transfer-Encoding: 7bit <> <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT]) <> <Organization: Microsoft <> <Date: Fri, 02 Feb 2007 11:56:09 GMT <> <Subject: Re: Server Usage Report <> <X-Tomcat-NG: microsoft.public.windows.server.sbs <> <Message-ID: <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <> <Newsgroups: microsoft.public.windows.server.sbs <> <Lines: 247 <> <Path: TK2MSFTNGHUB02.phx.gbl <> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:14591 <> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182 <> < <> <Hi Neil, <> < <> <Thanks for updating. <> < <> <Have researching all the logs, I cannot find the cause of this issue. I <> <find this may be a bug of SBS server. Someone has reported a bug: Some <> VPN <> <accesses are not listed in the "Remote Connection Activity" section in <> <Server Usage Report. Maybe your situation is like that. <> < <> <Please send me the MPS-Report to v-robeli(a)microsoft.com with <> <subject:37507673- Server Usage Report <> <for further research. <> < <> <I am looking forward to hear from you. <> < <> <Have a nice weekend. <> < <> < <> <Best regards, <> < <> <Robert Li(MSFT) <> < <> <Microsoft CSS Online Newsgroup Support <> < <> <Get Secure! - www.microsoft.com/security <> < <> <===================================================== <> < <> <This newsgroup only focuses on SBS technical issues. If you have issues <> <regarding other Microsoft products, you'd better post in the <> corresponding <> <newsgroups so that they can be resolved in an efficient and timely <> manner. <> <You can locate the newsgroup here: <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <> < <> <When opening a new thread via the web interface, we recommend you check <> the <> <"Notify me of replies" box to receive e-mail notifications when there are <> <any updates in your thread. When responding to posts via your newsreader, <> <please "Reply to Group" so that others may learn and benefit from your <> <issue. <> < <> <Microsoft engineers can only focus on one issue per thread. Although we <> <provide other information for your reference, we recommend you post <> <different incidents in different threads to keep the thread clean. In <> doing <> <so, it will ensure your issues are resolved in a timely manner. <> < <> <For urgent issues, you may want to contact Microsoft CSS directly. Please <> <check http://support.microsoft.com for regional support phone numbers. <> < <> <Any input or comments in this thread are highly appreciated. <> < <> <===================================================== <> < <> <This posting is provided "AS IS" with no warranties, and confers no <> rights. <> < <> <-------------------- <> <<X-Tomcat-ID: 278370399 <> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <> <<MIME-Version: 1.0 <> <<Content-Type: text/plain <> <<Content-Transfer-Encoding: 7bit <> <<From: v-robeli(a)online.microsoft.com (Robert Li [MSFT]) <> <<Organization: Microsoft <> <<Date: Wed, 31 Jan 2007 13:39:24 GMT <> <<Subject: Re: Server Usage Report <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs <> <<Message-ID: <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <> <<Newsgroups: microsoft.public.windows.server.sbs <> <<Lines: 169 <> <<Path: TK2MSFTNGHUB02.phx.gbl <> <<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:14095 <> <<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182 <> << <> <<Hi Archie, <> << <> <<Please take your time to help me collect the log, MPS Report and send to <> <<v-robeli(a)microsoft.com. After the reinstallation, the situation may <> change <> <<on your server. After researching the report, we can know the situation <> of <> <<your server more clearly and give you troubleshooting suggestions. <> Thanks <> <<for understanding. <> << <> <<I am looking forward to hear from you. <> << <> <<Best regards, <> << <> <<Robert Li(MSFT) <> << <> <<Microsoft CSS Online Newsgroup Support <> << <> <<Get Secure! - www.microsoft.com/security <> << <> <<==================================================== <> << <> <<PLEASE NOTE: The partner managed newsgroups are provided toassist with <> <<break/fix issues and simple how to questions. <> <<We also love to hear your product feedback! Let us know what you think <> by <> <<posting from the web interface: Partner Feedback <> <<from your newsreader: microsoft.private.directaccess.partnerfeedback. <> << <> <<We look forward to hearing from you! <> << <> <<==================================================== <> << <> <<When responding to posts, please "Reply to Group" via your newsreader so <> <<that others may learn and benefit from this issue. <> << <> <<==================================================== <> << <> <<This posting is provided "AS IS" with no warranties, and confers no <> <rights. <> << <> <<==================================================== <> << <> << <> <<-------------------- <> <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <> <<<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<<Subject: Re: Server Usage Report <> <<<Date: Tue, 30 Jan 2007 14:28:52 -0000 <> <<<Lines: 125 <> <<<X-Priority: 3 <> <<<X-MSMail-Priority: Normal <> <<<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <> <<<X-RFC2646: Format=Flowed; Original <> <<<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <> <<<Message-ID: <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <> <<<Newsgroups: microsoft.public.windows.server.sbs <> <<<NNTP-Posting-Host: 80.168.252.171 <> <<<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl <> <<<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:13773 <> <<<X-Tomcat-NG: microsoft.public.windows.server.sbs <> <<< <> <<<The Server reports still are excluding the remote access part of the <> <<<reports. All the other information has come back again. The remote <> <<access <> <<<is definitely being recorded in the IN*.log files still. <> <<< <> <<< <> <<< <> <<<Looking at the SBSMonitoring databases, the relevant tables for Remote <> <<<access are indeed empty, so the collection of them must be failing for <> <<some <> <<<reason? <> <<< <> <<< <> <<<Help! <> <<< <> <<<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message <> <<<news:nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl... <> <<<> Hi Neil, <> <<<> <> <<<> This is Robert Li, Inn Jin is temporarily out of the Newsgroups and I <> am <> <<<> his backup. <> <<<> <> <<<> I just write to see how the things are going on, if you have any <> <<<> questions, <> <<<> please don't hesitate to let me know. <> <<<> <> <<<> Best regards, <> <<<> <> <<<> Robert Li(MSFT) <> <<<> <> <<<> Microsoft CSS Online Newsgroup Support <> <<<> <> <<<> Get Secure! - www.microsoft.com/security <> <<<> <> <<<> ==================================================== <> <<<> <> <<<> PLEASE NOTE: The partner managed newsgroups are provided toassist <> with <> <<<> break/fix issues and simple how to questions. <> <<<> We also love to hear your product feedback! Let us know what you <> think <> <<by <> <<<> posting from the web interface: Partner Feedback <> <<<> from your newsreader: <> microsoft.private.directaccess.partnerfeedback. <> <<<> <> <<<> We look forward to hearing from you! <> <<<> <> <<<> ==================================================== <> <<<> <> <<<> When responding to posts, please "Reply to Group" via your newsreader <> so <> <<<> that others may learn and benefit from this issue. <> <<<> <> <<<> ==================================================== <> <<<> <> <<<> This posting is provided "AS IS" with no warranties, and confers no <> <<<> rights. <> <<<> <> <<<> ==================================================== <> <<<> <> <<<> <> <<<> -------------------- <> <<<> <X-Tomcat-ID: 287316058 <> <<<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <<<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <<<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <<<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <<<> <MIME-Version: 1.0 <> <<<> <Content-Type: text/plain <> <<<> <Content-Transfer-Encoding: 7bit <> <<<> <From: v-innjin(a)online.microsoft.com ("Inn Jin [MSFT]") <> <<<> <Organization: Microsoft <> <<<> <Date: Fri, 26 Jan 2007 14:52:53 GMT <> <<<> <Subject: Re: Server Usage Report <> <<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs <> <<<> <Message-ID: <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<<> <Newsgroups: microsoft.public.windows.server.sbs <> <<<> <Lines: 41 <> <<<> <Path: TK2MSFTNGHUB02.phx.gbl <> <<<> <Xref: TK2MSFTNGHUB02.phx.gbl <> microsoft.public.windows.server.sbs:12958 <> <<<> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182 <> <<<> < <> <<<> <Hi Neil, <> <<<> < <> <<<> <Thank you for reply, please monitoring your server for a period of <> <time, <> <<<> if <> <<<> <you have update, feel free to let me know! <> <<<> < <> <<<> <Have a nice day! <> <<<> < <> <<<> <Best regards, <> <<<> < <> <<<> <Inn Jin (MSFT) <> <<<> < <> <<<> <Microsoft CSS Online Newsgroup Support <> <<<> < <> <<<> <Get Secure! - www.microsoft.com/security <> <<<> <===================================================== <> <<<> <This newsgroup only focuses on SBS technical issues. If you have <> issues <> <<<> <regarding other Microsoft products, you'd better post in the <> <<<> corresponding <> <<<> <newsgroups so that they can be resolved in an efficient and timely <> <<<> manner. <> <<<> <You can locate the newsgroup here: <> <<<> < <> <<<> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <> <<<> < <> <<<> <When opening a new thread via the web interface, we recommend you <> check <> <<<> the <> <<<> <"Notify me of replies" box to receive e-mail notifications when <> there <> <<are <> <<<> <any updates in your thread. When responding to posts via your <> <<newsreader, <> <<<> <please "Reply to Group" so that others may learn and benefit from <> your <> <<<> <issue. <> <<<> < <> <<<> <Microsoft engineers can only focus on one issue per thread. Although <> we <> <<<> <provide other information for your reference, we recommend you post <> <<<> <different incidents in different threads to keep the thread clean. <> In <> <<<> doing <> <<<> <so, it will ensure your issues are resolved in a timely manner. <> <<<> < <> <<<> <For urgent issues, you may want to contact Microsoft CSS directly. <> <<Please <> <<<> <check http://support.microsoft.com for regional support phone <> numbers. <> <<<> <Any input or comments in this thread are highly appreciated. <> <<<> <===================================================== <> <<<> <This posting is provided "AS IS" with no warranties, and confers no <> <<<> rights. <> <<<> < <> <<<> < <> <<<> <> <<< <> <<< <> <<< <> << <> << <> < <> < <> < < <
From: Neil Jordan on 26 Feb 2007 09:24 No, I don't have real-time protection running on the server. Neil "Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message news:I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl... > Hi Neil, > > Thanks for updating. > > I am sorry for the delay response due to leaving office for some days. > > According to the event log, the logging stopped because the logging engine > was unable to write data to the log file. The error code there was > OX80070021. The code can be converted to STIERR_DEVICE_LOCKED. It appears > that the log file was locked so that the data cannot be written into the > file. > > Do you have any anti-virus software running on the server? Based on my > research, the issue is probably caused because the anti-virus real-time > scan engine locked that file. > > Here, I suggest you modify the anti-virus real-time scan settings. Ensure > that the ISA logging folder is excluded from the real-time scan range. > Restart the anti-virus software and monitoring to see if the problem will > occur again. > > I am looking forward to hear from you. > > If you need further assistance, please don't hesitate to let me know. > > Best regards, > > Robert Li(MSFT) > > Microsoft CSS Online Newsgroup Support > > Get Secure! - www.microsoft.com/security > > ===================================================== > > This newsgroup only focuses on SBS technical issues. If you have issues > regarding other Microsoft products, you'd better post in the corresponding > newsgroups so that they can be resolved in an efficient and timely manner. > You can locate the newsgroup here: > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > > When opening a new thread via the web interface, we recommend you check > the > "Notify me of replies" box to receive e-mail notifications when there are > any updates in your thread. When responding to posts via your newsreader, > please "Reply to Group" so that others may learn and benefit from your > issue. > > Microsoft engineers can only focus on one issue per thread. Although we > provide other information for your reference, we recommend you post > different incidents in different threads to keep the thread clean. In > doing > so, it will ensure your issues are resolved in a timely manner. > > For urgent issues, you may want to contact Microsoft CSS directly. Please > check http://support.microsoft.com for regional support phone numbers. > > Any input or comments in this thread are highly appreciated. > > ===================================================== > > This posting is provided "AS IS" with no warranties, and confers no > rights. > > -------------------- > <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <Subject: Re: Server Usage Report > <Date: Fri, 23 Feb 2007 11:57:56 -0000 > <Lines: 410 > <X-Priority: 3 > <X-MSMail-Priority: Normal > <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <X-RFC2646: Format=Flowed; Original > <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <Newsgroups: microsoft.public.windows.server.sbs > <NNTP-Posting-Host: 80.168.252.171 > <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl > <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:19147 > <X-Tomcat-NG: microsoft.public.windows.server.sbs > < > <No matter what I try, including the details below I still can't get it to > <work. > < > <I had wondered if the server needed a reboot, but even that hasn't made > it > <work. > < > <Neil > < > < > <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message > <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl... > <> Hi Neil, > <> > <> After researching the MPS report, I cannot find any warnings or errors > <> related to the Monitoring and Reporting. > <> > <> 1. If you use a router to access the Internet, usage information for > <> Internet activity will not be included in the report. > <> 2. If you have installed ISA on SBS 2003? If so, ISA will track the > <> Remote > <> Connection Activity and the Server Usage Report cannot fetch that data. > <> You may configure the Server Usage Report to send ISA logs. > <> > <> If you did receive the Web Activity by Computer report before, you may > <> need > <> to disable the Reporting Service and then re-configure it. To do that: > <> > <> 1.Open Server Management, and then click Monitoring and Reporting in > the > <> left pane. > <> 2.In the right pane, click Change Server Status Report Settings. > <> 3.Click to select Server Usage Report, and then click Edit. > <> 4.Click Content tab, and then click Add button to add the logs, such as > <> ISA > <> logs. > <> 5.Follow the instruction to finish the Wizard. > <> > <> Then please take your time to monitoring the server. > <> > <> If you have any update, please don't hesitate to let me know. > <> > <> > <> Best regards, > <> > <> Robert Li(MSFT) > <> > <> Microsoft CSS Online Newsgroup Support > <> > <> Get Secure! - www.microsoft.com/security > <> > <> ===================================================== > <> > <> This newsgroup only focuses on SBS technical issues. If you have issues > <> regarding other Microsoft products, you'd better post in the > corresponding > <> newsgroups so that they can be resolved in an efficient and timely > manner. > <> You can locate the newsgroup here: > <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> > <> When opening a new thread via the web interface, we recommend you check > <> the > <> "Notify me of replies" box to receive e-mail notifications when there > are > <> any updates in your thread. When responding to posts via your > newsreader, > <> please "Reply to Group" so that others may learn and benefit from your > <> issue. > <> > <> Microsoft engineers can only focus on one issue per thread. Although we > <> provide other information for your reference, we recommend you post > <> different incidents in different threads to keep the thread clean. In > <> doing > <> so, it will ensure your issues are resolved in a timely manner. > <> > <> For urgent issues, you may want to contact Microsoft CSS directly. > Please > <> check http://support.microsoft.com for regional support phone numbers. > <> > <> Any input or comments in this thread are highly appreciated. > <> > <> ===================================================== > <> > <> This posting is provided "AS IS" with no warranties, and confers no > <> rights. > <> > <> -------------------- > <> <X-Tomcat-ID: 244766817 > <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <MIME-Version: 1.0 > <> <Content-Type: text/plain > <> <Content-Transfer-Encoding: 7bit > <> <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT]) > <> <Organization: Microsoft > <> <Date: Fri, 02 Feb 2007 11:56:09 GMT > <> <Subject: Re: Server Usage Report > <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <Message-ID: <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <> <Newsgroups: microsoft.public.windows.server.sbs > <> <Lines: 247 > <> <Path: TK2MSFTNGHUB02.phx.gbl > <> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:14591 > <> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182 > <> < > <> <Hi Neil, > <> < > <> <Thanks for updating. > <> < > <> <Have researching all the logs, I cannot find the cause of this issue. > I > <> <find this may be a bug of SBS server. Someone has reported a bug: Some > <> VPN > <> <accesses are not listed in the "Remote Connection Activity" section in > <> <Server Usage Report. Maybe your situation is like that. > <> < > <> <Please send me the MPS-Report to v-robeli(a)microsoft.com with > <> <subject:37507673- Server Usage Report > <> <for further research. > <> < > <> <I am looking forward to hear from you. > <> < > <> <Have a nice weekend. > <> < > <> < > <> <Best regards, > <> < > <> <Robert Li(MSFT) > <> < > <> <Microsoft CSS Online Newsgroup Support > <> < > <> <Get Secure! - www.microsoft.com/security > <> < > <> <===================================================== > <> < > <> <This newsgroup only focuses on SBS technical issues. If you have > issues > <> <regarding other Microsoft products, you'd better post in the > <> corresponding > <> <newsgroups so that they can be resolved in an efficient and timely > <> manner. > <> <You can locate the newsgroup here: > <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> < > <> <When opening a new thread via the web interface, we recommend you > check > <> the > <> <"Notify me of replies" box to receive e-mail notifications when there > are > <> <any updates in your thread. When responding to posts via your > newsreader, > <> <please "Reply to Group" so that others may learn and benefit from your > <> <issue. > <> < > <> <Microsoft engineers can only focus on one issue per thread. Although > we > <> <provide other information for your reference, we recommend you post > <> <different incidents in different threads to keep the thread clean. In > <> doing > <> <so, it will ensure your issues are resolved in a timely manner. > <> < > <> <For urgent issues, you may want to contact Microsoft CSS directly. > Please > <> <check http://support.microsoft.com for regional support phone numbers. > <> < > <> <Any input or comments in this thread are highly appreciated. > <> < > <> <===================================================== > <> < > <> <This posting is provided "AS IS" with no warranties, and confers no > <> rights. > <> < > <> <-------------------- > <> <<X-Tomcat-ID: 278370399 > <> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <<MIME-Version: 1.0 > <> <<Content-Type: text/plain > <> <<Content-Transfer-Encoding: 7bit > <> <<From: v-robeli(a)online.microsoft.com (Robert Li [MSFT]) > <> <<Organization: Microsoft > <> <<Date: Wed, 31 Jan 2007 13:39:24 GMT > <> <<Subject: Re: Server Usage Report > <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <<Message-ID: <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <<Newsgroups: microsoft.public.windows.server.sbs > <> <<Lines: 169 > <> <<Path: TK2MSFTNGHUB02.phx.gbl > <> <<Xref: TK2MSFTNGHUB02.phx.gbl > microsoft.public.windows.server.sbs:14095 > <> <<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182 > <> << > <> <<Hi Archie, > <> << > <> <<Please take your time to help me collect the log, MPS Report and send > to > <> <<v-robeli(a)microsoft.com. After the reinstallation, the situation may > <> change > <> <<on your server. After researching the report, we can know the > situation > <> of > <> <<your server more clearly and give you troubleshooting suggestions. > <> Thanks > <> <<for understanding. > <> << > <> <<I am looking forward to hear from you. > <> << > <> <<Best regards, > <> << > <> <<Robert Li(MSFT) > <> << > <> <<Microsoft CSS Online Newsgroup Support > <> << > <> <<Get Secure! - www.microsoft.com/security > <> << > <> <<==================================================== > <> << > <> <<PLEASE NOTE: The partner managed newsgroups are provided toassist > with > <> <<break/fix issues and simple how to questions. > <> <<We also love to hear your product feedback! Let us know what you > think > <> by > <> <<posting from the web interface: Partner Feedback > <> <<from your newsreader: > microsoft.private.directaccess.partnerfeedback. > <> << > <> <<We look forward to hearing from you! > <> << > <> <<==================================================== > <> << > <> <<When responding to posts, please "Reply to Group" via your newsreader > so > <> <<that others may learn and benefit from this issue. > <> << > <> <<==================================================== > <> << > <> <<This posting is provided "AS IS" with no warranties, and confers no > <> <rights. > <> << > <> <<==================================================== > <> << > <> << > <> <<-------------------- > <> <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <> <<<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<<Subject: Re: Server Usage Report > <> <<<Date: Tue, 30 Jan 2007 14:28:52 -0000 > <> <<<Lines: 125 > <> <<<X-Priority: 3 > <> <<<X-MSMail-Priority: Normal > <> <<<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <> <<<X-RFC2646: Format=Flowed; Original > <> <<<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <> <<<Message-ID: <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <<<Newsgroups: microsoft.public.windows.server.sbs > <> <<<NNTP-Posting-Host: 80.168.252.171 > <> <<<Path: > TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl > <> <<<Xref: TK2MSFTNGHUB02.phx.gbl > microsoft.public.windows.server.sbs:13773 > <> <<<X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <<< > <> <<<The Server reports still are excluding the remote access part of the > <> <<<reports. All the other information has come back again. The remote > <> <<access > <> <<<is definitely being recorded in the IN*.log files still. > <> <<< > <> <<< > <> <<< > <> <<<Looking at the SBSMonitoring databases, the relevant tables for > Remote > <> <<<access are indeed empty, so the collection of them must be failing > for > <> <<some > <> <<<reason? > <> <<< > <> <<< > <> <<<Help! > <> <<< > <> <<<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message > <> <<<news:nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl... > <> <<<> Hi Neil, > <> <<<> > <> <<<> This is Robert Li, Inn Jin is temporarily out of the Newsgroups > and > I > <> am > <> <<<> his backup. > <> <<<> > <> <<<> I just write to see how the things are going on, if you have any > <> <<<> questions, > <> <<<> please don't hesitate to let me know. > <> <<<> > <> <<<> Best regards, > <> <<<> > <> <<<> Robert Li(MSFT) > <> <<<> > <> <<<> Microsoft CSS Online Newsgroup Support > <> <<<> > <> <<<> Get Secure! - www.microsoft.com/security > <> <<<> > <> <<<> ==================================================== > <> <<<> > <> <<<> PLEASE NOTE: The partner managed newsgroups are provided toassist > <> with > <> <<<> break/fix issues and simple how to questions. > <> <<<> We also love to hear your product feedback! Let us know what you > <> think > <> <<by > <> <<<> posting from the web interface: Partner Feedback > <> <<<> from your newsreader: > <> microsoft.private.directaccess.partnerfeedback. > <> <<<> > <> <<<> We look forward to hearing from you! > <> <<<> > <> <<<> ==================================================== > <> <<<> > <> <<<> When responding to posts, please "Reply to Group" via your > newsreader > <> so > <> <<<> that others may learn and benefit from this issue. > <> <<<> > <> <<<> ==================================================== > <> <<<> > <> <<<> This posting is provided "AS IS" with no warranties, and confers > no > <> <<<> rights. > <> <<<> > <> <<<> ==================================================== > <> <<<> > <> <<<> > <> <<<> -------------------- > <> <<<> <X-Tomcat-ID: 287316058 > <> <<<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <<<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <<<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <<<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <<<> <MIME-Version: 1.0 > <> <<<> <Content-Type: text/plain > <> <<<> <Content-Transfer-Encoding: 7bit > <> <<<> <From: v-innjin(a)online.microsoft.com ("Inn Jin [MSFT]") > <> <<<> <Organization: Microsoft > <> <<<> <Date: Fri, 26 Jan 2007 14:52:53 GMT > <> <<<> <Subject: Re: Server Usage Report > <> <<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <<<> <Message-ID: <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<<> <Newsgroups: microsoft.public.windows.server.sbs > <> <<<> <Lines: 41 > <> <<<> <Path: TK2MSFTNGHUB02.phx.gbl > <> <<<> <Xref: TK2MSFTNGHUB02.phx.gbl > <> microsoft.public.windows.server.sbs:12958 > <> <<<> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182 > <> <<<> < > <> <<<> <Hi Neil, > <> <<<> < > <> <<<> <Thank you for reply, please monitoring your server for a period > of > <> <time, > <> <<<> if > <> <<<> <you have update, feel free to let me know! > <> <<<> < > <> <<<> <Have a nice day! > <> <<<> < > <> <<<> <Best regards, > <> <<<> < > <> <<<> <Inn Jin (MSFT) > <> <<<> < > <> <<<> <Microsoft CSS Online Newsgroup Support > <> <<<> < > <> <<<> <Get Secure! - www.microsoft.com/security > <> <<<> <===================================================== > <> <<<> <This newsgroup only focuses on SBS technical issues. If you have > <> issues > <> <<<> <regarding other Microsoft products, you'd better post in the > <> <<<> corresponding > <> <<<> <newsgroups so that they can be resolved in an efficient and > timely > <> <<<> manner. > <> <<<> <You can locate the newsgroup here: > <> <<<> < > <> <<<> > <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> <<<> < > <> <<<> <When opening a new thread via the web interface, we recommend you > <> check > <> <<<> the > <> <<<> <"Notify me of replies" box to receive e-mail notifications when > <> there > <> <<are > <> <<<> <any updates in your thread. When responding to posts via your > <> <<newsreader, > <> <<<> <please "Reply to Group" so that others may learn and benefit from > <> your > <> <<<> <issue. > <> <<<> < > <> <<<> <Microsoft engineers can only focus on one issue per thread. > Although > <> we > <> <<<> <provide other information for your reference, we recommend you > post > <> <<<> <different incidents in different threads to keep the thread > clean. > <> In > <> <<<> doing > <> <<<> <so, it will ensure your issues are resolved in a timely manner. > <> <<<> < > <> <<<> <For urgent issues, you may want to contact Microsoft CSS > directly. > <> <<Please > <> <<<> <check http://support.microsoft.com for regional support phone > <> numbers. > <> <<<> <Any input or comments in this thread are highly appreciated. > <> <<<> <===================================================== > <> <<<> <This posting is provided "AS IS" with no warranties, and confers > no > <> <<<> rights. > <> <<<> < > <> <<<> < > <> <<<> > <> <<< > <> <<< > <> <<< > <> << > <> << > <> < > <> < > <> > < > < > < >
From: Robert Li [MSFT] on 27 Feb 2007 07:43
Hi Neil, Thanks for updating. Based on my research, the ISA Event ID: 5 may be caused by Backup or Anti Virus software. Please check the Event Viewer, if it appears randomly, that's normal. If you have any update, please don't hesitate to let me know. Best regards, Robert Li(MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <Subject: Re: Server Usage Report <Date: Mon, 26 Feb 2007 14:24:01 -0000 <Lines: 548 <X-Priority: 3 <X-MSMail-Priority: Normal <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <X-RFC2646: Format=Flowed; Original <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <Message-ID: <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> <Newsgroups: microsoft.public.windows.server.sbs <NNTP-Posting-Host: 80.168.252.171 <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:19638 <X-Tomcat-NG: microsoft.public.windows.server.sbs < <No, I don't have real-time protection running on the server. < <Neil < <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message <news:I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl... <> Hi Neil, <> <> Thanks for updating. <> <> I am sorry for the delay response due to leaving office for some days. <> <> According to the event log, the logging stopped because the logging engine <> was unable to write data to the log file. The error code there was <> OX80070021. The code can be converted to STIERR_DEVICE_LOCKED. It appears <> that the log file was locked so that the data cannot be written into the <> file. <> <> Do you have any anti-virus software running on the server? Based on my <> research, the issue is probably caused because the anti-virus real-time <> scan engine locked that file. <> <> Here, I suggest you modify the anti-virus real-time scan settings. Ensure <> that the ISA logging folder is excluded from the real-time scan range. <> Restart the anti-virus software and monitoring to see if the problem will <> occur again. <> <> I am looking forward to hear from you. <> <> If you need further assistance, please don't hesitate to let me know. <> <> Best regards, <> <> Robert Li(MSFT) <> <> Microsoft CSS Online Newsgroup Support <> <> Get Secure! - www.microsoft.com/security <> <> ===================================================== <> <> This newsgroup only focuses on SBS technical issues. If you have issues <> regarding other Microsoft products, you'd better post in the corresponding <> newsgroups so that they can be resolved in an efficient and timely manner. <> You can locate the newsgroup here: <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <> <> When opening a new thread via the web interface, we recommend you check <> the <> "Notify me of replies" box to receive e-mail notifications when there are <> any updates in your thread. When responding to posts via your newsreader, <> please "Reply to Group" so that others may learn and benefit from your <> issue. <> <> Microsoft engineers can only focus on one issue per thread. Although we <> provide other information for your reference, we recommend you post <> different incidents in different threads to keep the thread clean. In <> doing <> so, it will ensure your issues are resolved in a timely manner. <> <> For urgent issues, you may want to contact Microsoft CSS directly. Please <> check http://support.microsoft.com for regional support phone numbers. <> <> Any input or comments in this thread are highly appreciated. <> <> ===================================================== <> <> This posting is provided "AS IS" with no warranties, and confers no <> rights. <> <> -------------------- <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <> <Subject: Re: Server Usage Report <> <Date: Fri, 23 Feb 2007 11:57:56 -0000 <> <Lines: 410 <> <X-Priority: 3 <> <X-MSMail-Priority: Normal <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <> <X-RFC2646: Format=Flowed; Original <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <> <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <> <Newsgroups: microsoft.public.windows.server.sbs <> <NNTP-Posting-Host: 80.168.252.171 <> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl <> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:19147 <> <X-Tomcat-NG: microsoft.public.windows.server.sbs <> < <> <No matter what I try, including the details below I still can't get it to <> <work. <> < <> <I had wondered if the server needed a reboot, but even that hasn't made <> it <> <work. <> < <> <Neil <> < <> < <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message <> <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl... <> <> Hi Neil, <> <> <> <> After researching the MPS report, I cannot find any warnings or errors <> <> related to the Monitoring and Reporting. <> <> <> <> 1. If you use a router to access the Internet, usage information for <> <> Internet activity will not be included in the report. <> <> 2. If you have installed ISA on SBS 2003? If so, ISA will track the <> <> Remote <> <> Connection Activity and the Server Usage Report cannot fetch that data. <> <> You may configure the Server Usage Report to send ISA logs. <> <> <> <> If you did receive the Web Activity by Computer report before, you may <> <> need <> <> to disable the Reporting Service and then re-configure it. To do that: <> <> <> <> 1.Open Server Management, and then click Monitoring and Reporting in <> the <> <> left pane. <> <> 2.In the right pane, click Change Server Status Report Settings. <> <> 3.Click to select Server Usage Report, and then click Edit. <> <> 4.Click Content tab, and then click Add button to add the logs, such as <> <> ISA <> <> logs. <> <> 5.Follow the instruction to finish the Wizard. <> <> <> <> Then please take your time to monitoring the server. <> <> <> <> If you have any update, please don't hesitate to let me know. <> <> <> <> <> <> Best regards, <> <> <> <> Robert Li(MSFT) <> <> <> <> Microsoft CSS Online Newsgroup Support <> <> <> <> Get Secure! - www.microsoft.com/security <> <> <> <> ===================================================== <> <> <> <> This newsgroup only focuses on SBS technical issues. If you have issues <> <> regarding other Microsoft products, you'd better post in the <> corresponding <> <> newsgroups so that they can be resolved in an efficient and timely <> manner. <> <> You can locate the newsgroup here: <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <> <> <> <> When opening a new thread via the web interface, we recommend you check <> <> the <> <> "Notify me of replies" box to receive e-mail notifications when there <> are <> <> any updates in your thread. When responding to posts via your <> newsreader, <> <> please "Reply to Group" so that others may learn and benefit from your <> <> issue. <> <> <> <> Microsoft engineers can only focus on one issue per thread. Although we <> <> provide other information for your reference, we recommend you post <> <> different incidents in different threads to keep the thread clean. In <> <> doing <> <> so, it will ensure your issues are resolved in a timely manner. <> <> <> <> For urgent issues, you may want to contact Microsoft CSS directly. <> Please <> <> check http://support.microsoft.com for regional support phone numbers. <> <> <> <> Any input or comments in this thread are highly appreciated. <> <> <> <> ===================================================== <> <> <> <> This posting is provided "AS IS" with no warranties, and confers no <> <> rights. <> <> <> <> -------------------- <> <> <X-Tomcat-ID: 244766817 <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <> <> <MIME-Version: 1.0 <> <> <Content-Type: text/plain <> <> <Content-Transfer-Encoding: 7bit <> <> <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT]) <> <> <Organization: Microsoft <> <> <Date: Fri, 02 Feb 2007 11:56:09 GMT <> <> <Subject: Re: Server Usage Report <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs <> <> <Message-ID: <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <> <> <Newsgroups: microsoft.public.windows.server.sbs <> <> <Lines: 247 <> <> <Path: TK2MSFTNGHUB02.phx.gbl <> <> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:14591 <> <> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182 <> <> < <> <> <Hi Neil, <> <> < <> <> <Thanks for updating. <> <> < <> <> <Have researching all the logs, I cannot find the cause of this issue. <> I <> <> <find this may be a bug of SBS server. Someone has reported a bug: Some <> <> VPN <> <> <accesses are not listed in the "Remote Connection Activity" section in <> <> <Server Usage Report. Maybe your situation is like that. <> <> < <> <> <Please send me the MPS-Report to v-robeli(a)microsoft.com with <> <> <subject:37507673- Server Usage Report <> <> <for further research. <> <> < <> <> <I am looking forward to hear from you. <> <> < <> <> <Have a nice weekend. <> <> < <> <> < <> <> <Best regards, <> <> < <> <> <Robert Li(MSFT) <> <> < <> <> <Microsoft CSS Online Newsgroup Support <> <> < <> <> <Get Secure! - www.microsoft.com/security <> <> < <> <> <===================================================== <> <> < <> <> <This newsgroup only focuses on SBS technical issues. If you have <> issues <> <> <regarding other Microsoft products, you'd better post in the <> <> corresponding <> <> <newsgroups so that they can be resolved in an efficient and timely <> <> manner. <> <> <You can locate the newsgroup here: <> <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <> <> < <> <> <When opening a new thread via the web interface, we recommend you <> check <> <> the <> <> <"Notify me of replies" box to receive e-mail notifications when there <> are <> <> <any updates in your thread. When responding to posts via your <> newsreader, <> <> <please "Reply to Group" so that others may learn and benefit from your <> <> <issue. <> <> < <> <> <Microsoft engineers can only focus on one issue per thread. Although <> we <> <> <provide other information for your reference, we recommend you post <> <> <different incidents in different threads to keep the thread clean. In <> <> doing <> <> <so, it will ensure your issues are resolved in a timely manner. <> <> < <> <> <For urgent issues, you may want to contact Microsoft CSS directly. <> Please <> <> <check http://support.microsoft.com for regional support phone numbers. <> <> < <> <> <Any input or comments in this thread are highly appreciated. <> <> < <> <> <===================================================== <> <> < <> <> <This posting is provided "AS IS" with no warranties, and confers no <> <> rights. <> <> < <> <> <-------------------- <> <> <<X-Tomcat-ID: 278370399 <> <> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <> <> <<MIME-Version: 1.0 <> <> <<Content-Type: text/plain <> <> <<Content-Transfer-Encoding: 7bit <> <> <<From: v-robeli(a)online.microsoft.com (Robert Li [MSFT]) <> <> <<Organization: Microsoft <> <> <<Date: Wed, 31 Jan 2007 13:39:24 GMT <> <> <<Subject: Re: Server Usage Report <> <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs <> <> <<Message-ID: <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <> <> <<Newsgroups: microsoft.public.windows.server.sbs <> <> <<Lines: 169 <> <> <<Path: TK2MSFTNGHUB02.phx.gbl <> <> <<Xref: TK2MSFTNGHUB02.phx.gbl <> microsoft.public.windows.server.sbs:14095 <> <> <<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182 <> <> << <> <> <<Hi Archie, <> <> << <> <> <<Please take your time to help me collect the log, MPS Report and send <> to <> <> <<v-robeli(a)microsoft.com. After the reinstallation, the situation may <> <> change <> <> <<on your server. After researching the report, we can know the <> situation <> <> of <> <> <<your server more clearly and give you troubleshooting suggestions. <> <> Thanks <> <> <<for understanding. <> <> << <> <> <<I am looking forward to hear from you. <> <> << <> <> <<Best regards, <> <> << <> <> <<Robert Li(MSFT) <> <> << <> <> <<Microsoft CSS Online Newsgroup Support <> <> << <> <> <<Get Secure! - www.microsoft.com/security <> <> << <> <> <<==================================================== <> <> << <> <> <<PLEASE NOTE: The partner managed newsgroups are provided toassist <> with <> <> <<break/fix issues and simple how to questions. <> <> <<We also love to hear your product feedback! Let us know what you <> think <> <> by <> <> <<posting from the web interface: Partner Feedback <> <> <<from your newsreader: <> microsoft.private.directaccess.partnerfeedback. <> <> << <> <> <<We look forward to hearing from you! <> <> << <> <> <<==================================================== <> <> << <> <> <<When responding to posts, please "Reply to Group" via your newsreader <> so <> <> <<that others may learn and benefit from this issue. <> <> << <> <> <<==================================================== <> <> << <> <> <<This posting is provided "AS IS" with no warranties, and confers no <> <> <rights. <> <> << <> <> <<==================================================== <> <> << <> <> << <> <> <<-------------------- <> <> <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <> <> <<<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <> <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <> <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <> <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <> <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <> <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <> <<<Subject: Re: Server Usage Report <> <> <<<Date: Tue, 30 Jan 2007 14:28:52 -0000 <> <> <<<Lines: 125 <> <> <<<X-Priority: 3 <> <> <<<X-MSMail-Priority: Normal <> <> <<<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <> <> <<<X-RFC2646: Format=Flowed; Original <> <> <<<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <> <> <<<Message-ID: <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <> <> <<<Newsgroups: microsoft.public.windows.server.sbs <> <> <<<NNTP-Posting-Host: 80.168.252.171 <> <> <<<Path: <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl <> <> <<<Xref: TK2MSFTNGHUB02.phx.gbl <> microsoft.public.windows.server.sbs:13773 <> <> <<<X-Tomcat-NG: microsoft.public.windows.server.sbs <> <> <<< <> <> <<<The Server reports still are excluding the remote access part of the <> <> <<<reports. All the other information has come back again. The remote <> <> <<access <> <> <<<is definitely being recorded in the IN*.log files still. <> <> <<< <> <> <<< <> <> <<< <> <> <<<Looking at the SBSMonitoring databases, the relevant tables for <> Remote <> <> <<<access are indeed empty, so the collection of them must be failing <> for <> <> <<some <> <> <<<reason? <> <> <<< <> <> <<< <> <> <<<Help! <> <> <<< <> <> <<<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message <> <> <<<news:nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl... <> <> <<<> Hi Neil, <> <> <<<> <> <> <<<> This is Robert Li, Inn Jin is temporarily out of the Newsgroups <> and <> I <> <> am <> <> <<<> his backup. <> <> <<<> <> <> <<<> I just write to see how the things are going on, if you have any <> <> <<<> questions, <> <> <<<> please don't hesitate to let me know. <> <> <<<> <> <> <<<> Best regards, <> <> <<<> <> <> <<<> Robert Li(MSFT) <> <> <<<> <> <> <<<> Microsoft CSS Online Newsgroup Support <> <> <<<> <> <> <<<> Get Secure! - www.microsoft.com/security <> <> <<<> <> <> <<<> ==================================================== <> <> <<<> <> <> <<<> PLEASE NOTE: The partner managed newsgroups are provided toassist <> <> with <> <> <<<> break/fix issues and simple how to questions. <> <> <<<> We also love to hear your product feedback! Let us know what you <> <> think <> <> <<by <> <> <<<> posting from the web interface: Partner Feedback <> <> <<<> from your newsreader: <> <> microsoft.private.directaccess.partnerfeedback. <> <> <<<> <> <> <<<> We look forward to hearing from you! <> <> <<<> <> <> <<<> ==================================================== <> <> <<<> <> <> <<<> When responding to posts, please "Reply to Group" via your <> newsreader <> <> so <> <> <<<> that others may learn and benefit from this issue. <> <> <<<> <> <> <<<> ==================================================== <> <> <<<> <> <> <<<> This posting is provided "AS IS" with no warranties, and confers <> no <> <> <<<> rights. <> <> <<<> <> <> <<<> ==================================================== <> <> <<<> <> <> <<<> <> <> <<<> -------------------- <> <> <<<> <X-Tomcat-ID: 287316058 <> <> <<<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <> <<<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <> <<<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <> <<<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <> <<<> <MIME-Version: 1.0 <> <> <<<> <Content-Type: text/plain <> <> <<<> <Content-Transfer-Encoding: 7bit <> <> <<<> <From: v-innjin(a)online.microsoft.com ("Inn Jin [MSFT]") <> <> <<<> <Organization: Microsoft <> <> <<<> <Date: Fri, 26 Jan 2007 14:52:53 GMT <> <> <<<> <Subject: Re: Server Usage Report <> <> <<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs <> <> <<<> <Message-ID: <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <> <<<> <Newsgroups: microsoft.public.windows.server.sbs <> <> <<<> <Lines: 41 <> <> <<<> <Path: TK2MSFTNGHUB02.phx.gbl <> <> <<<> <Xref: TK2MSFTNGHUB02.phx.gbl <> <> microsoft.public.windows.server.sbs:12958 <> <> <<<> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182 <> <> <<<> < <> <> <<<> <Hi Neil, <> <> <<<> < <> <> <<<> <Thank you for reply, please monitoring your server for a period <> of <> <> <time, <> <> <<<> if <> <> <<<> <you have update, feel free to let me know! <> <> <<<> < <> <> <<<> <Have a nice day! <> <> <<<> < <> <> <<<> <Best regards, <> <> <<<> < <> <> <<<> <Inn Jin (MSFT) <> <> <<<> < <> <> <<<> <Microsoft CSS Online Newsgroup Support <> <> <<<> < <> <> <<<> <Get Secure! - www.microsoft.com/security <> <> <<<> <===================================================== <> <> <<<> <This newsgroup only focuses on SBS technical issues. If you have <> <> issues <> <> <<<> <regarding other Microsoft products, you'd better post in the <> <> <<<> corresponding <> <> <<<> <newsgroups so that they can be resolved in an efficient and <> timely <> <> <<<> manner. <> <> <<<> <You can locate the newsgroup here: <> <> <<<> < <> <> <<<> <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <> <> <<<> < <> <> <<<> <When opening a new thread via the web interface, we recommend you <> <> check <> <> <<<> the <> <> <<<> <"Notify me of replies" box to receive e-mail notifications when <> <> there <> <> <<are <> <> <<<> <any updates in your thread. When responding to posts via your <> <> <<newsreader, <> <> <<<> <please "Reply to Group" so that others may learn and benefit from <> <> your <> <> <<<> <issue. <> <> <<<> < <> <> <<<> <Microsoft engineers can only focus on one issue per thread. <> Although <> <> we <> <> <<<> <provide other information for your reference, we recommend you <> post <> <> <<<> <different incidents in different threads to keep the thread <> clean. <> <> In <> <> <<<> doing <> <> <<<> <so, it will ensure your issues are resolved in a timely manner. <> <> <<<> < <> <> <<<> <For urgent issues, you may want to contact Microsoft CSS <> directly. <> <> <<Please <> <> <<<> <check http://support.microsoft.com for regional support phone <> <> numbers. <> <> <<<> <Any input or comments in this thread are highly appreciated. <> <> <<<> <===================================================== <> <> <<<> <This posting is provided "AS IS" with no warranties, and confers <> no <> <> <<<> rights. <> <> <<<> < <> <> <<<> < <> <> <<<> <> <> <<< <> <> <<< <> <> <<< <> <> << <> <> << <> <> < <> <> < <> <> <> < <> < <> < <> < < < |