Server Usage Report

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From: Neil Jordan on 27 Feb 2007 10:48

---

Maybe it is just a red herring then.

My report still doesn't work though

Neil

"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
news:vL8%231zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
> Hi Neil,
>
> Thanks for updating.
>
> Based on my research, the ISA Event ID: 5 may be caused by Backup or Anti
> Virus software. Please check the Event Viewer, if it appears randomly,
> that's normal.
>
> If you have any update, please don't hesitate to let me know.
>
>
> Best regards,
>
> Robert Li(MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
>
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check
> the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In
> doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
>
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> --------------------
> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <Subject: Re: Server Usage Report
> <Date: Mon, 26 Feb 2007 14:24:01 -0000
> <Lines: 548
> <X-Priority: 3
> <X-MSMail-Priority: Normal
> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <X-RFC2646: Format=Flowed; Original
> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <Message-ID: <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
> <Newsgroups: microsoft.public.windows.server.sbs
> <NNTP-Posting-Host: 80.168.252.171
> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:19638
> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <
> <No, I don't have real-time protection running on the server.
> <
> <Neil
> <
> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
> <news:I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
> <> Hi Neil,
> <>
> <> Thanks for updating.
> <>
> <> I am sorry for the delay response due to leaving office for some days.
> <>
> <> According to the event log, the logging stopped because the logging
> engine
> <> was unable to write data to the log file. The error code there was
> <> OX80070021. The code can be converted to STIERR_DEVICE_LOCKED. It
> appears
> <> that the log file was locked so that the data cannot be written into
> the
> <> file.
> <>
> <> Do you have any anti-virus software running on the server? Based on my
> <> research, the issue is probably caused because the anti-virus real-time
> <> scan engine locked that file.
> <>
> <> Here, I suggest you modify the anti-virus real-time scan settings.
> Ensure
> <> that the ISA logging folder is excluded from the real-time scan range.
> <> Restart the anti-virus software and monitoring to see if the problem
> will
> <> occur again.
> <>
> <> I am looking forward to hear from you.
> <>
> <> If you need further assistance, please don't hesitate to let me know.
> <>
> <> Best regards,
> <>
> <> Robert Li(MSFT)
> <>
> <> Microsoft CSS Online Newsgroup Support
> <>
> <> Get Secure! - www.microsoft.com/security
> <>
> <> =====================================================
> <>
> <> This newsgroup only focuses on SBS technical issues. If you have issues
> <> regarding other Microsoft products, you'd better post in the
> corresponding
> <> newsgroups so that they can be resolved in an efficient and timely
> manner.
> <> You can locate the newsgroup here:
> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <>
> <> When opening a new thread via the web interface, we recommend you check
> <> the
> <> "Notify me of replies" box to receive e-mail notifications when there
> are
> <> any updates in your thread. When responding to posts via your
> newsreader,
> <> please "Reply to Group" so that others may learn and benefit from your
> <> issue.
> <>
> <> Microsoft engineers can only focus on one issue per thread. Although we
> <> provide other information for your reference, we recommend you post
> <> different incidents in different threads to keep the thread clean. In
> <> doing
> <> so, it will ensure your issues are resolved in a timely manner.
> <>
> <> For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> <> check http://support.microsoft.com for regional support phone numbers.
> <>
> <> Any input or comments in this thread are highly appreciated.
> <>
> <> =====================================================
> <>
> <> This posting is provided "AS IS" with no warranties, and confers no
> <> rights.
> <>
> <> --------------------
> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <> <Subject: Re: Server Usage Report
> <> <Date: Fri, 23 Feb 2007 11:57:56 -0000
> <> <Lines: 410
> <> <X-Priority: 3
> <> <X-MSMail-Priority: Normal
> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <X-RFC2646: Format=Flowed; Original
> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <NNTP-Posting-Host: 80.168.252.171
> <> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
> <> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:19147
> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <
> <> <No matter what I try, including the details below I still can't get it
> to
> <> <work.
> <> <
> <> <I had wondered if the server needed a reboot, but even that hasn't
> made
> <> it
> <> <work.
> <> <
> <> <Neil
> <> <
> <> <
> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
> <> <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> Hi Neil,
> <> <>
> <> <> After researching the MPS report, I cannot find any warnings or
> errors
> <> <> related to the Monitoring and Reporting.
> <> <>
> <> <> 1. If you use a router to access the Internet, usage information for
> <> <> Internet activity will not be included in the report.
> <> <> 2. If you have installed ISA on SBS 2003? If so, ISA will track the
> <> <> Remote
> <> <> Connection Activity and the Server Usage Report cannot fetch that
> data.
> <> <> You may configure the Server Usage Report to send ISA logs.
> <> <>
> <> <> If you did receive the Web Activity by Computer report before, you
> may
> <> <> need
> <> <> to disable the Reporting Service and then re-configure it. To do
> that:
> <> <>
> <> <> 1.Open Server Management, and then click Monitoring and Reporting in
> <> the
> <> <> left pane.
> <> <> 2.In the right pane, click Change Server Status Report Settings.
> <> <> 3.Click to select Server Usage Report, and then click Edit.
> <> <> 4.Click Content tab, and then click Add button to add the logs, such
> as
> <> <> ISA
> <> <> logs.
> <> <> 5.Follow the instruction to finish the Wizard.
> <> <>
> <> <> Then please take your time to monitoring the server.
> <> <>
> <> <> If you have any update, please don't hesitate to let me know.
> <> <>
> <> <>
> <> <> Best regards,
> <> <>
> <> <> Robert Li(MSFT)
> <> <>
> <> <> Microsoft CSS Online Newsgroup Support
> <> <>
> <> <> Get Secure! - www.microsoft.com/security
> <> <>
> <> <> =====================================================
> <> <>
> <> <> This newsgroup only focuses on SBS technical issues. If you have
> issues
> <> <> regarding other Microsoft products, you'd better post in the
> <> corresponding
> <> <> newsgroups so that they can be resolved in an efficient and timely
> <> manner.
> <> <> You can locate the newsgroup here:
> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <>
> <> <> When opening a new thread via the web interface, we recommend you
> check
> <> <> the
> <> <> "Notify me of replies" box to receive e-mail notifications when
> there
> <> are
> <> <> any updates in your thread. When responding to posts via your
> <> newsreader,
> <> <> please "Reply to Group" so that others may learn and benefit from
> your
> <> <> issue.
> <> <>
> <> <> Microsoft engineers can only focus on one issue per thread. Although
> we
> <> <> provide other information for your reference, we recommend you post
> <> <> different incidents in different threads to keep the thread clean.
> In
> <> <> doing
> <> <> so, it will ensure your issues are resolved in a timely manner.
> <> <>
> <> <> For urgent issues, you may want to contact Microsoft CSS directly.
> <> Please
> <> <> check http://support.microsoft.com for regional support phone
> numbers.
> <> <>
> <> <> Any input or comments in this thread are highly appreciated.
> <> <>
> <> <> =====================================================
> <> <>
> <> <> This posting is provided "AS IS" with no warranties, and confers no
> <> <> rights.
> <> <>
> <> <> --------------------
> <> <> <X-Tomcat-ID: 244766817
> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <MIME-Version: 1.0
> <> <> <Content-Type: text/plain
> <> <> <Content-Transfer-Encoding: 7bit
> <> <> <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
> <> <> <Organization: Microsoft
> <> <> <Date: Fri, 02 Feb 2007 11:56:09 GMT
> <> <> <Subject: Re: Server Usage Report
> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <Message-ID: <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <Lines: 247
> <> <> <Path: TK2MSFTNGHUB02.phx.gbl
> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.server.sbs:14591
> <> <> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
> <> <> <
> <> <> <Hi Neil,
> <> <> <
> <> <> <Thanks for updating.
> <> <> <
> <> <> <Have researching all the logs, I cannot find the cause of this
> issue.
> <> I
> <> <> <find this may be a bug of SBS server. Someone has reported a bug:
> Some
> <> <> VPN
> <> <> <accesses are not listed in the "Remote Connection Activity" section
> in
> <> <> <Server Usage Report. Maybe your situation is like that.
> <> <> <
> <> <> <Please send me the MPS-Report to v-robeli(a)microsoft.com with
> <> <> <subject:37507673- Server Usage Report
> <> <> <for further research.
> <> <> <
> <> <> <I am looking forward to hear from you.
> <> <> <
> <> <> <Have a nice weekend.
> <> <> <
> <> <> <
> <> <> <Best regards,
> <> <> <
> <> <> <Robert Li(MSFT)
> <> <> <
> <> <> <Microsoft CSS Online Newsgroup Support
> <> <> <
> <> <> <Get Secure! - www.microsoft.com/security
> <> <> <
> <> <> <=====================================================
> <> <> <
> <> <> <This newsgroup only focuses on SBS technical issues. If you have
> <> issues
> <> <> <regarding other Microsoft products, you'd better post in the
> <> <> corresponding
> <> <> <newsgroups so that they can be resolved in an efficient and timely
> <> <> manner.
> <> <> <You can locate the newsgroup here:
> <> <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <
> <> <> <When opening a new thread via the web interface, we recommend you
> <> check
> <> <> the
> <> <> <"Notify me of replies" box to receive e-mail notifications when
> there
> <> are
> <> <> <any updates in your thread. When responding to posts via your
> <> newsreader,
> <> <> <please "Reply to Group" so that others may learn and benefit from
> your
> <> <> <issue.
> <> <> <
> <> <> <Microsoft engineers can only focus on one issue per thread.
> Although
> <> we
> <> <> <provide other information for your reference, we recommend you post
> <> <> <different incidents in different threads to keep the thread clean.
> In
> <> <> doing
> <> <> <so, it will ensure your issues are resolved in a timely manner.
> <> <> <
> <> <> <For urgent issues, you may want to contact Microsoft CSS directly.
> <> Please
> <> <> <check http://support.microsoft.com for regional support phone
> numbers.
> <> <> <
> <> <> <Any input or comments in this thread are highly appreciated.
> <> <> <
> <> <> <=====================================================
> <> <> <
> <> <> <This posting is provided "AS IS" with no warranties, and confers no
> <> <> rights.
> <> <> <
> <> <> <--------------------
> <> <> <<X-Tomcat-ID: 278370399
> <> <> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <<MIME-Version: 1.0
> <> <> <<Content-Type: text/plain
> <> <> <<Content-Transfer-Encoding: 7bit
> <> <> <<From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
> <> <> <<Organization: Microsoft
> <> <> <<Date: Wed, 31 Jan 2007 13:39:24 GMT
> <> <> <<Subject: Re: Server Usage Report
> <> <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <<Message-ID: <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <<Newsgroups: microsoft.public.windows.server.sbs
> <> <> <<Lines: 169
> <> <> <<Path: TK2MSFTNGHUB02.phx.gbl
> <> <> <<Xref: TK2MSFTNGHUB02.phx.gbl
> <> microsoft.public.windows.server.sbs:14095
> <> <> <<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
> <> <> <<
> <> <> <<Hi Archie,
> <> <> <<
> <> <> <<Please take your time to help me collect the log, MPS Report and
> send
> <> to
> <> <> <<v-robeli(a)microsoft.com. After the reinstallation, the situation
> may
> <> <> change
> <> <> <<on your server. After researching the report, we can know the
> <> situation
> <> <> of
> <> <> <<your server more clearly and give you troubleshooting suggestions.
> <> <> Thanks
> <> <> <<for understanding.
> <> <> <<
> <> <> <<I am looking forward to hear from you.
> <> <> <<
> <> <> <<Best regards,
> <> <> <<
> <> <> <<Robert Li(MSFT)
> <> <> <<
> <> <> <<Microsoft CSS Online Newsgroup Support
> <> <> <<
> <> <> <<Get Secure! - www.microsoft.com/security
> <> <> <<
> <> <> <<====================================================
> <> <> <<
> <> <> <<PLEASE NOTE: The partner managed newsgroups are provided toassist
> <> with
> <> <> <<break/fix issues and simple how to questions.
> <> <> <<We also love to hear your product feedback! Let us know what you
> <> think
> <> <> by
> <> <> <<posting from the web interface: Partner Feedback
> <> <> <<from your newsreader:
> <> microsoft.private.directaccess.partnerfeedback.
> <> <> <<
> <> <> <<We look forward to hearing from you!
> <> <> <<
> <> <> <<====================================================
> <> <> <<
> <> <> <<When responding to posts, please "Reply to Group" via your
> newsreader
> <> so
> <> <> <<that others may learn and benefit from this issue.
> <> <> <<
> <> <> <<====================================================
> <> <> <<
> <> <> <<This posting is provided "AS IS" with no warranties, and confers
> no
> <> <> <rights.
> <> <> <<
> <> <> <<====================================================
> <> <> <<
> <> <> <<
> <> <> <<--------------------
> <> <> <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <> <<<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <<<Subject: Re: Server Usage Report
> <> <> <<<Date: Tue, 30 Jan 2007 14:28:52 -0000
> <> <> <<<Lines: 125
> <> <> <<<X-Priority: 3
> <> <> <<<X-MSMail-Priority: Normal
> <> <> <<<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <> <<<X-RFC2646: Format=Flowed; Original
> <> <> <<<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <> <<<Message-ID: <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <<<Newsgroups: microsoft.public.windows.server.sbs
> <> <> <<<NNTP-Posting-Host: 80.168.252.171
> <> <> <<<Path:
> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
> <> <> <<<Xref: TK2MSFTNGHUB02.phx.gbl
> <> microsoft.public.windows.server.sbs:13773
> <> <> <<<X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <<<
> <> <> <<<The Server reports still are excluding the remote access part of
> the
> <> <> <<<reports. All the other information has come back again. The
> remote
> <> <> <<access
> <> <> <<<is definitely being recorded in the IN*.log files still.
> <> <> <<<
> <> <> <<<
> <> <> <<<
> <> <> <<<Looking at the SBSMonitoring databases, the relevant tables for
> <> Remote
> <> <> <<<access are indeed empty, so the collection of them must be
> failing
> <> for
> <> <> <<some
> <> <> <<<reason?
> <> <> <<<
> <> <> <<<
> <> <> <<<Help!
> <> <> <<<
> <> <> <<<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
> message
> <> <> <<<news:nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> <<<> Hi Neil,
> <> <> <<<>
> <> <> <<<> This is Robert Li, Inn Jin is temporarily out of the Newsgroups
> <> and
> <> I
> <> <> am
> <> <> <<<> his backup.
> <> <> <<<>
> <> <> <<<> I just write to see how the things are going on, if you have
> any
> <> <> <<<> questions,
> <> <> <<<> please don't hesitate to let me know.
> <> <> <<<>
> <> <> <<<> Best regards,
> <> <> <<<>
> <> <> <<<> Robert Li(MSFT)
> <> <> <<<>
> <> <> <<<> Microsoft CSS Online Newsgroup Support
> <> <> <<<>
> <> <> <<<> Get Secure! - www.microsoft.com/security
> <> <> <<<>
> <> <> <<<> ====================================================
> <> <> <<<>
> <> <> <<<> PLEASE NOTE: The partner managed newsgroups are provided
> toassist
> <> <> with
> <> <> <<<> break/fix issues and simple how to questions.
> <> <> <<<> We also love to hear your product feedback! Let us know what
> you
> <> <> think
> <> <> <<by
> <> <> <<<> posting from the web interface: Partner Feedback
> <> <> <<<> from your newsreader:
> <> <> microsoft.private.directaccess.partnerfeedback.
> <> <> <<<>
> <> <> <<<> We look forward to hearing from you!
> <> <> <<<>
> <> <> <<<> ====================================================
> <> <> <<<>
> <> <> <<<> When responding to posts, please "Reply to Group" via your
> <> newsreader
> <> <> so
> <> <> <<<> that others may learn and benefit from this issue.
> <> <> <<<>
> <> <> <<<> ====================================================
> <> <> <<<>
> <> <> <<<> This posting is provided "AS IS" with no warranties, and
> confers
> <> no
> <> <> <<<> rights.
> <> <> <<<>
> <> <> <<<> ====================================================
> <> <> <<<>
> <> <> <<<>
> <> <> <<<> --------------------
> <> <> <<<> <X-Tomcat-ID: 287316058
> <> <> <<<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <<<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <<<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <<<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <<<> <MIME-Version: 1.0
> <> <> <<<> <Content-Type: text/plain
> <> <> <<<> <Content-Transfer-Encoding: 7bit
> <> <> <<<> <From: v-innjin(a)online.microsoft.com ("Inn Jin [MSFT]")
> <> <> <<<> <Organization: Microsoft
> <> <> <<<> <Date: Fri, 26 Jan 2007 14:52:53 GMT
> <> <> <<<> <Subject: Re: Server Usage Report
> <> <> <<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <<<> <Message-ID: <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <<<> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <<<> <Lines: 41
> <> <> <<<> <Path: TK2MSFTNGHUB02.phx.gbl
> <> <> <<<> <Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> microsoft.public.windows.server.sbs:12958
> <> <> <<<> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
> <> <> <<<> <
> <> <> <<<> <Hi Neil,
> <> <> <<<> <
> <> <> <<<> <Thank you for reply, please monitoring your server for a
> period
> <> of
> <> <> <time,
> <> <> <<<> if
> <> <> <<<> <you have update, feel free to let me know!
> <> <> <<<> <
> <> <> <<<> <Have a nice day!
> <> <> <<<> <
> <> <> <<<> <Best regards,
> <> <> <<<> <
> <> <> <<<> <Inn Jin (MSFT)
> <> <> <<<> <
> <> <> <<<> <Microsoft CSS Online Newsgroup Support
> <> <> <<<> <
> <> <> <<<> <Get Secure! - www.microsoft.com/security
> <> <> <<<> <=====================================================
> <> <> <<<> <This newsgroup only focuses on SBS technical issues. If you
> have
> <> <> issues
> <> <> <<<> <regarding other Microsoft products, you'd better post in the
> <> <> <<<> corresponding
> <> <> <<<> <newsgroups so that they can be resolved in an efficient and
> <> timely
> <> <> <<<> manner.
> <> <> <<<> <You can locate the newsgroup here:
> <> <> <<<> <
> <> <> <<<>
> <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <<<> <
> <> <> <<<> <When opening a new thread via the web interface, we recommend
> you
> <> <> check
> <> <> <<<> the
> <> <> <<<> <"Notify me of replies" box to receive e-mail notifications
> when
> <> <> there
> <> <> <<are
> <> <> <<<> <any updates in your thread. When responding to posts via your
> <> <> <<newsreader,
> <> <> <<<> <please "Reply to Group" so that others may learn and benefit
> from
> <> <> your
> <> <> <<<> <issue.
> <> <> <<<> <
> <> <> <<<> <Microsoft engineers can only focus on one issue per thread.
> <> Although
> <> <> we
> <> <> <<<> <provide other information for your reference, we recommend you
> <> post
> <> <> <<<> <different incidents in different threads to keep the thread
> <> clean.
> <> <> In
> <> <> <<<> doing
> <> <> <<<> <so, it will ensure your issues are resolved in a timely
> manner.
> <> <> <<<> <
> <> <> <<<> <For urgent issues, you may want to contact Microsoft CSS
> <> directly.
> <> <> <<Please
> <> <> <<<> <check http://support.microsoft.com for regional support phone
> <> <> numbers.
> <> <> <<<> <Any input or comments in this thread are highly appreciated.
> <> <> <<<> <=====================================================
> <> <> <<<> <This posting is provided "AS IS" with no warranties, and
> confers
> <> no
> <> <> <<<> rights.
> <> <> <<<> <
> <> <> <<<> <
> <> <> <<<>
> <> <> <<<
> <> <> <<<
> <> <> <<<
> <> <> <<
> <> <> <<
> <> <> <
> <> <> <
> <> <>
> <> <
> <> <
> <> <
> <>
> <
> <
> <
>

From: Robert Li [MSFT] on 28 Feb 2007 08:09

---

Hi Neil,

Thanks for updating.

By now, Inn and I have tried all the methods but the problem still cannot
be resolved. I also asked many my colleagues for advice about this issue.
This problem may be more complex than expected. Thank you very much for
your time and patience.

Please take your time to reinstall the Monitoring component to see if the
problem can be resolved.

To do this:

1. Open Control Panel and the double click Add or Remove Programs.
2. Click Windows Small Business Server 2003 and click Change/Remove.
3. Click Next two times.
4. Select Server Tools, select Maintenance.
5. Click Monitoring below and then select Reinstall.
6. Click Next two times.

After this, please keep on monitoring for a period of time to see if the
problem can be resolved.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<Subject: Re: Server Usage Report
<Date: Tue, 27 Feb 2007 15:48:59 -0000
<Lines: 691
<X-Priority: 3
<X-MSMail-Priority: Normal
<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<X-RFC2646: Format=Flowed; Original
<Message-ID: <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
<Newsgroups: microsoft.public.windows.server.sbs
<NNTP-Posting-Host: 80.168.252.171
<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:19849
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Maybe it is just a red herring then.
<
<My report still doesn't work though
<
<Neil
<
<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
<news:vL8%231zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
<> Hi Neil,
<>
<> Thanks for updating.
<>
<> Based on my research, the ISA Event ID: 5 may be caused by Backup or Anti
<> Virus software. Please check the Event Viewer, if it appears randomly,
<> that's normal.
<>
<> If you have any update, please don't hesitate to let me know.
<>
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
<> the
<> "Notify me of replies" box to receive e-mail notifications when there are
<> any updates in your thread. When responding to posts via your newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
<> doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly. Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
<> rights.
<>
<> --------------------
<> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <Subject: Re: Server Usage Report
<> <Date: Mon, 26 Feb 2007 14:24:01 -0000
<> <Lines: 548
<> <X-Priority: 3
<> <X-MSMail-Priority: Normal
<> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <X-RFC2646: Format=Flowed; Original
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <Message-ID: <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <NNTP-Posting-Host: 80.168.252.171
<> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:19638
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <No, I don't have real-time protection running on the server.
<> <
<> <Neil
<> <
<> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
<> <news:I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
<> <> Hi Neil,
<> <>
<> <> Thanks for updating.
<> <>
<> <> I am sorry for the delay response due to leaving office for some days.
<> <>
<> <> According to the event log, the logging stopped because the logging
<> engine
<> <> was unable to write data to the log file. The error code there was
<> <> OX80070021. The code can be converted to STIERR_DEVICE_LOCKED. It
<> appears
<> <> that the log file was locked so that the data cannot be written into
<> the
<> <> file.
<> <>
<> <> Do you have any anti-virus software running on the server? Based on my
<> <> research, the issue is probably caused because the anti-virus
real-time
<> <> scan engine locked that file.
<> <>
<> <> Here, I suggest you modify the anti-virus real-time scan settings.
<> Ensure
<> <> that the ISA logging folder is excluded from the real-time scan range.
<> <> Restart the anti-virus software and monitoring to see if the problem
<> will
<> <> occur again.
<> <>
<> <> I am looking forward to hear from you.
<> <>
<> <> If you need further assistance, please don't hesitate to let me know.
<> <>
<> <> Best regards,
<> <>
<> <> Robert Li(MSFT)
<> <>
<> <> Microsoft CSS Online Newsgroup Support
<> <>
<> <> Get Secure! - www.microsoft.com/security
<> <>
<> <> =====================================================
<> <>
<> <> This newsgroup only focuses on SBS technical issues. If you have
issues
<> <> regarding other Microsoft products, you'd better post in the
<> corresponding
<> <> newsgroups so that they can be resolved in an efficient and timely
<> manner.
<> <> You can locate the newsgroup here:
<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <>
<> <> When opening a new thread via the web interface, we recommend you
check
<> <> the
<> <> "Notify me of replies" box to receive e-mail notifications when there
<> are
<> <> any updates in your thread. When responding to posts via your
<> newsreader,
<> <> please "Reply to Group" so that others may learn and benefit from your
<> <> issue.
<> <>
<> <> Microsoft engineers can only focus on one issue per thread. Although
we
<> <> provide other information for your reference, we recommend you post
<> <> different incidents in different threads to keep the thread clean. In
<> <> doing
<> <> so, it will ensure your issues are resolved in a timely manner.
<> <>
<> <> For urgent issues, you may want to contact Microsoft CSS directly.
<> Please
<> <> check http://support.microsoft.com for regional support phone numbers.
<> <>
<> <> Any input or comments in this thread are highly appreciated.
<> <>
<> <> =====================================================
<> <>
<> <> This posting is provided "AS IS" with no warranties, and confers no
<> <> rights.
<> <>
<> <> --------------------
<> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <Subject: Re: Server Usage Report
<> <> <Date: Fri, 23 Feb 2007 11:57:56 -0000
<> <> <Lines: 410
<> <> <X-Priority: 3
<> <> <X-MSMail-Priority: Normal
<> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <X-RFC2646: Format=Flowed; Original
<> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <NNTP-Posting-Host: 80.168.252.171
<> <> <Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
<> <> <Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:19147
<> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <
<> <> <No matter what I try, including the details below I still can't get
it
<> to
<> <> <work.
<> <> <
<> <> <I had wondered if the server needed a reboot, but even that hasn't
<> made
<> <> it
<> <> <work.
<> <> <
<> <> <Neil
<> <> <
<> <> <
<> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
<> <> <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> Hi Neil,
<> <> <>
<> <> <> After researching the MPS report, I cannot find any warnings or
<> errors
<> <> <> related to the Monitoring and Reporting.
<> <> <>
<> <> <> 1. If you use a router to access the Internet, usage information
for
<> <> <> Internet activity will not be included in the report.
<> <> <> 2. If you have installed ISA on SBS 2003? If so, ISA will track
the
<> <> <> Remote
<> <> <> Connection Activity and the Server Usage Report cannot fetch that
<> data.
<> <> <> You may configure the Server Usage Report to send ISA logs.
<> <> <>
<> <> <> If you did receive the Web Activity by Computer report before, you
<> may
<> <> <> need
<> <> <> to disable the Reporting Service and then re-configure it. To do
<> that:
<> <> <>
<> <> <> 1.Open Server Management, and then click Monitoring and Reporting
in
<> <> the
<> <> <> left pane.
<> <> <> 2.In the right pane, click Change Server Status Report Settings.
<> <> <> 3.Click to select Server Usage Report, and then click Edit.
<> <> <> 4.Click Content tab, and then click Add button to add the logs,
such
<> as
<> <> <> ISA
<> <> <> logs.
<> <> <> 5.Follow the instruction to finish the Wizard.
<> <> <>
<> <> <> Then please take your time to monitoring the server.
<> <> <>
<> <> <> If you have any update, please don't hesitate to let me know.
<> <> <>
<> <> <>
<> <> <> Best regards,
<> <> <>
<> <> <> Robert Li(MSFT)
<> <> <>
<> <> <> Microsoft CSS Online Newsgroup Support
<> <> <>
<> <> <> Get Secure! - www.microsoft.com/security
<> <> <>
<> <> <> =====================================================
<> <> <>
<> <> <> This newsgroup only focuses on SBS technical issues. If you have
<> issues
<> <> <> regarding other Microsoft products, you'd better post in the
<> <> corresponding
<> <> <> newsgroups so that they can be resolved in an efficient and timely
<> <> manner.
<> <> <> You can locate the newsgroup here:
<> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <>
<> <> <> When opening a new thread via the web interface, we recommend you
<> check
<> <> <> the
<> <> <> "Notify me of replies" box to receive e-mail notifications when
<> there
<> <> are
<> <> <> any updates in your thread. When responding to posts via your
<> <> newsreader,
<> <> <> please "Reply to Group" so that others may learn and benefit from
<> your
<> <> <> issue.
<> <> <>
<> <> <> Microsoft engineers can only focus on one issue per thread.
Although
<> we
<> <> <> provide other information for your reference, we recommend you post
<> <> <> different incidents in different threads to keep the thread clean.
<> In
<> <> <> doing
<> <> <> so, it will ensure your issues are resolved in a timely manner.
<> <> <>
<> <> <> For urgent issues, you may want to contact Microsoft CSS directly.
<> <> Please
<> <> <> check http://support.microsoft.com for regional support phone
<> numbers.
<> <> <>
<> <> <> Any input or comments in this thread are highly appreciated.
<> <> <>
<> <> <> =====================================================
<> <> <>
<> <> <> This posting is provided "AS IS" with no warranties, and confers no
<> <> <> rights.
<> <> <>
<> <> <> --------------------
<> <> <> <X-Tomcat-ID: 244766817
<> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <MIME-Version: 1.0
<> <> <> <Content-Type: text/plain
<> <> <> <Content-Transfer-Encoding: 7bit
<> <> <> <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
<> <> <> <Organization: Microsoft
<> <> <> <Date: Fri, 02 Feb 2007 11:56:09 GMT
<> <> <> <Subject: Re: Server Usage Report
<> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <Message-ID: <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <Lines: 247
<> <> <> <Path: TK2MSFTNGHUB02.phx.gbl
<> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<> microsoft.public.windows.server.sbs:14591
<> <> <> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<> <> <> <
<> <> <> <Hi Neil,
<> <> <> <
<> <> <> <Thanks for updating.
<> <> <> <
<> <> <> <Have researching all the logs, I cannot find the cause of this
<> issue.
<> <> I
<> <> <> <find this may be a bug of SBS server. Someone has reported a bug:
<> Some
<> <> <> VPN
<> <> <> <accesses are not listed in the "Remote Connection Activity"
section
<> in
<> <> <> <Server Usage Report. Maybe your situation is like that.
<> <> <> <
<> <> <> <Please send me the MPS-Report to v-robeli(a)microsoft.com with
<> <> <> <subject:37507673- Server Usage Report
<> <> <> <for further research.
<> <> <> <
<> <> <> <I am looking forward to hear from you.
<> <> <> <
<> <> <> <Have a nice weekend.
<> <> <> <
<> <> <> <
<> <> <> <Best regards,
<> <> <> <
<> <> <> <Robert Li(MSFT)
<> <> <> <
<> <> <> <Microsoft CSS Online Newsgroup Support
<> <> <> <
<> <> <> <Get Secure! - www.microsoft.com/security
<> <> <> <
<> <> <> <=====================================================
<> <> <> <
<> <> <> <This newsgroup only focuses on SBS technical issues. If you have
<> <> issues
<> <> <> <regarding other Microsoft products, you'd better post in the
<> <> <> corresponding
<> <> <> <newsgroups so that they can be resolved in an efficient and timely
<> <> <> manner.
<> <> <> <You can locate the newsgroup here:
<> <> <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <
<> <> <> <When opening a new thread via the web interface, we recommend you
<> <> check
<> <> <> the
<> <> <> <"Notify me of replies" box to receive e-mail notifications when
<> there
<> <> are
<> <> <> <any updates in your thread. When responding to posts via your
<> <> newsreader,
<> <> <> <please "Reply to Group" so that others may learn and benefit from
<> your
<> <> <> <issue.
<> <> <> <
<> <> <> <Microsoft engineers can only focus on one issue per thread.
<> Although
<> <> we
<> <> <> <provide other information for your reference, we recommend you
post
<> <> <> <different incidents in different threads to keep the thread
clean.
<> In
<> <> <> doing
<> <> <> <so, it will ensure your issues are resolved in a timely manner.
<> <> <> <
<> <> <> <For urgent issues, you may want to contact Microsoft CSS directly.
<> <> Please
<> <> <> <check http://support.microsoft.com for regional support phone
<> numbers.
<> <> <> <
<> <> <> <Any input or comments in this thread are highly appreciated.
<> <> <> <
<> <> <> <=====================================================
<> <> <> <
<> <> <> <This posting is provided "AS IS" with no warranties, and confers
no
<> <> <> rights.
<> <> <> <
<> <> <> <--------------------
<> <> <> <<X-Tomcat-ID: 278370399
<> <> <> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <<MIME-Version: 1.0
<> <> <> <<Content-Type: text/plain
<> <> <> <<Content-Transfer-Encoding: 7bit
<> <> <> <<From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
<> <> <> <<Organization: Microsoft
<> <> <> <<Date: Wed, 31 Jan 2007 13:39:24 GMT
<> <> <> <<Subject: Re: Server Usage Report
<> <> <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <<Message-ID: <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <<Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <<Lines: 169
<> <> <> <<Path: TK2MSFTNGHUB02.phx.gbl
<> <> <> <<Xref: TK2MSFTNGHUB02.phx.gbl
<> <> microsoft.public.windows.server.sbs:14095
<> <> <> <<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<> <> <> <<
<> <> <> <<Hi Archie,
<> <> <> <<
<> <> <> <<Please take your time to help me collect the log, MPS Report and
<> send
<> <> to
<> <> <> <<v-robeli(a)microsoft.com. After the reinstallation, the situation
<> may
<> <> <> change
<> <> <> <<on your server. After researching the report, we can know the
<> <> situation
<> <> <> of
<> <> <> <<your server more clearly and give you troubleshooting
suggestions.
<> <> <> Thanks
<> <> <> <<for understanding.
<> <> <> <<
<> <> <> <<I am looking forward to hear from you.
<> <> <> <<
<> <> <> <<Best regards,
<> <> <> <<
<> <> <> <<Robert Li(MSFT)
<> <> <> <<
<> <> <> <<Microsoft CSS Online Newsgroup Support
<> <> <> <<
<> <> <> <<Get Secure! - www.microsoft.com/security
<> <> <> <<
<> <> <> <<====================================================
<> <> <> <<
<> <> <> <<PLEASE NOTE: The partner managed newsgroups are provided
toassist
<> <> with
<> <> <> <<break/fix issues and simple how to questions.
<> <> <> <<We also love to hear your product feedback! Let us know what you
<> <> think
<> <> <> by
<> <> <> <<posting from the web interface: Partner Feedback
<> <> <> <<from your newsreader:
<> <> microsoft.private.directaccess.partnerfeedback.
<> <> <> <<
<> <> <> <<We look forward to hearing from you!
<> <> <> <<
<> <> <> <<====================================================
<> <> <> <<
<> <> <> <<When responding to posts, please "Reply to Group" via your
<> newsreader
<> <> so
<> <> <> <<that others may learn and benefit from this issue.
<> <> <> <<
<> <> <> <<====================================================
<> <> <> <<
<> <> <> <<This posting is provided "AS IS" with no warranties, and confers
<> no
<> <> <> <rights.
<> <> <> <<
<> <> <> <<====================================================
<> <> <> <<
<> <> <> <<
<> <> <> <<--------------------
<> <> <> <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <> <<<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <<<Subject: Re: Server Usage Report
<> <> <> <<<Date: Tue, 30 Jan 2007 14:28:52 -0000
<> <> <> <<<Lines: 125
<> <> <> <<<X-Priority: 3
<> <> <> <<<X-MSMail-Priority: Normal
<> <> <> <<<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <> <<<X-RFC2646: Format=Flowed; Original
<> <> <> <<<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <> <<<Message-ID: <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <<<Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <<<NNTP-Posting-Host: 80.168.252.171
<> <> <> <<<Path:
<> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
<> <> <> <<<Xref: TK2MSFTNGHUB02.phx.gbl
<> <> microsoft.public.windows.server.sbs:13773
<> <> <> <<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <<<
<> <> <> <<<The Server reports still are excluding the remote access part of
<> the
<> <> <> <<<reports. All the other information has come back again. The
<> remote
<> <> <> <<access
<> <> <> <<<is definitely being recorded in the IN*.log files still.
<> <> <> <<<
<> <> <> <<<
<> <> <> <<<
<> <> <> <<<Looking at the SBSMonitoring databases, the relevant tables for
<> <> Remote
<> <> <> <<<access are indeed empty, so the collection of them must be
<> failing
<> <> for
<> <> <> <<some
<> <> <> <<<reason?
<> <> <> <<<
<> <> <> <<<
<> <> <> <<<Help!
<> <> <> <<<
<> <> <> <<<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
<> message
<> <> <> <<<news:nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> <<<> Hi Neil,
<> <> <> <<<>
<> <> <> <<<> This is Robert Li, Inn Jin is temporarily out of the
Newsgroups
<> <> and
<> <> I
<> <> <> am
<> <> <> <<<> his backup.
<> <> <> <<<>
<> <> <> <<<> I just write to see how the things are going on, if you have
<> any
<> <> <> <<<> questions,
<> <> <> <<<> please don't hesitate to let me know.
<> <> <> <<<>
<> <> <> <<<> Best regards,
<> <> <> <<<>
<> <> <> <<<> Robert Li(MSFT)
<> <> <> <<<>
<> <> <> <<<> Microsoft CSS Online Newsgroup Support
<> <> <> <<<>
<> <> <> <<<> Get Secure! - www.microsoft.com/security
<> <> <> <<<>
<> <> <> <<<> ====================================================
<> <> <> <<<>
<> <> <> <<<> PLEASE NOTE: The partner managed newsgroups are provided
<> toassist
<> <> <> with
<> <> <> <<<> break/fix issues and simple how to questions.
<> <> <> <<<> We also love to hear your product feedback! Let us know what
<> you
<> <> <> think
<> <> <> <<by
<> <> <> <<<> posting from the web interface: Partner Feedback
<> <> <> <<<> from your newsreader:
<> <> <> microsoft.private.directaccess.partnerfeedback.
<> <> <> <<<>
<> <> <> <<<> We look forward to hearing from you!
<> <> <> <<<>
<> <> <> <<<> ====================================================
<> <> <> <<<>
<> <> <> <<<> When responding to posts, please "Reply to Group" via your
<> <> newsreader
<> <> <> so
<> <> <> <<<> that others may learn and benefit from this issue.
<> <> <> <<<>
<> <> <> <<<> ====================================================
<> <> <> <<<>
<> <> <> <<<> This posting is provided "AS IS" with no warranties, and
<> confers
<> <> no
<> <> <> <<<> rights.
<> <> <> <<<>
<> <> <> <<<> ====================================================
<> <> <> <<<>
<> <> <> <<<>
<> <> <> <<<> --------------------
<> <> <> <<<> <X-Tomcat-ID: 287316058
<> <> <> <<<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <<<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <<<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <<<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <<<> <MIME-Version: 1.0
<> <> <> <<<> <Content-Type: text/plain
<> <> <> <<<> <Content-Transfer-Encoding: 7bit
<> <> <> <<<> <From: v-innjin(a)online.microsoft.com ("Inn Jin [MSFT]")
<> <> <> <<<> <Organization: Microsoft
<> <> <> <<<> <Date: Fri, 26 Jan 2007 14:52:53 GMT
<> <> <> <<<> <Subject: Re: Server Usage Report
<> <> <> <<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <<<> <Message-ID: <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <<<> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <<<> <Lines: 41
<> <> <> <<<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <> <> <<<> <Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> microsoft.public.windows.server.sbs:12958
<> <> <> <<<> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<> <> <> <<<> <
<> <> <> <<<> <Hi Neil,
<> <> <> <<<> <
<> <> <> <<<> <Thank you for reply, please monitoring your server for a
<> period
<> <> of
<> <> <> <time,
<> <> <> <<<> if
<> <> <> <<<> <you have update, feel free to let me know!
<> <> <> <<<> <
<> <> <> <<<> <Have a nice day!
<> <> <> <<<> <
<> <> <> <<<> <Best regards,
<> <> <> <<<> <
<> <> <> <<<> <Inn Jin (MSFT)
<> <> <> <<<> <
<> <> <> <<<> <Microsoft CSS Online Newsgroup Support
<> <> <> <<<> <
<> <> <> <<<> <Get Secure! - www.microsoft.com/security
<> <> <> <<<> <=====================================================
<> <> <> <<<> <This newsgroup only focuses on SBS technical issues. If you
<> have
<> <> <> issues
<> <> <> <<<> <regarding other Microsoft products, you'd better post in the
<> <> <> <<<> corresponding
<> <> <> <<<> <newsgroups so that they can be resolved in an efficient and
<> <> timely
<> <> <> <<<> manner.
<> <> <> <<<> <You can locate the newsgroup here:
<> <> <> <<<> <
<> <> <> <<<>
<> <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <<<> <
<> <> <> <<<> <When opening a new thread via the web interface, we recommend
<> you
<> <> <> check
<> <> <> <<<> the
<> <> <> <<<> <"Notify me of replies" box to receive e-mail notifications
<> when
<> <> <> there
<> <> <> <<are
<> <> <> <<<> <any updates in your thread. When responding to posts via your
<> <> <> <<newsreader,
<> <> <> <<<> <please "Reply to Group" so that others may learn and benefit
<> from
<> <> <> your
<> <> <> <<<> <issue.
<> <> <> <<<> <
<> <> <> <<<> <Microsoft engineers can only focus on one issue per thread.
<> <> Although
<> <> <> we
<> <> <> <<<> <provide other information for your reference, we recommend
you
<> <> post
<> <> <> <<<> <different incidents in different threads to keep the thread
<> <> clean.
<> <> <> In
<> <> <> <<<> doing
<> <> <> <<<> <so, it will ensure your issues are resolved in a timely
<> manner.
<> <> <> <<<> <
<> <> <> <<<> <For urgent issues, you may want to contact Microsoft CSS
<> <> directly.
<> <> <> <<Please
<> <> <> <<<> <check http://support.microsoft.com for regional support phone
<> <> <> numbers.
<> <> <> <<<> <Any input or comments in this thread are highly appreciated.
<> <> <> <<<> <=====================================================
<> <> <> <<<> <This posting is provided "AS IS" with no warranties, and
<> confers
<> <> no
<> <> <> <<<> rights.
<> <> <> <<<> <
<> <> <> <<<> <
<> <> <> <<<>
<> <> <> <<<
<> <> <> <<<
<> <> <> <<<
<> <> <> <<
<> <> <> <<
<> <> <> <
<> <> <> <
<> <> <>
<> <> <
<> <> <
<> <> <
<> <>
<> <
<> <
<> <
<>
<
<
<

From: Neil Jordan on 28 Feb 2007 10:09

---

When I select Maintenance, I can only choose to Remove Monitoring, as I have
no option to Reinstall.

Do I follow this, then do it again and Install?

When I choose the Remove option, clicking Next gives me a screen saying that
it needs 5Mb for the Server Tools Maintenance as well as 10Mb for the
removal of the Monitoring - bit concerned over the 5Mb.

Neil

"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
news:SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl...
> Hi Neil,
>
> Thanks for updating.
>
> By now, Inn and I have tried all the methods but the problem still cannot
> be resolved. I also asked many my colleagues for advice about this issue.
> This problem may be more complex than expected. Thank you very much for
> your time and patience.
>
> Please take your time to reinstall the Monitoring component to see if the
> problem can be resolved.
>
> To do this:
>
> 1. Open Control Panel and the double click Add or Remove Programs.
> 2. Click Windows Small Business Server 2003 and click Change/Remove.
> 3. Click Next two times.
> 4. Select Server Tools, select Maintenance.
> 5. Click Monitoring below and then select Reinstall.
> 6. Click Next two times.
>
> After this, please keep on monitoring for a period of time to see if the
> problem can be resolved.
>
> I am looking forward to hear from you.
>
> If you need further assistance, please don't hesitate to let me know.
>
> Best regards,
>
> Robert Li(MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
>
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check
> the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In
> doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
>
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> --------------------
> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <Subject: Re: Server Usage Report
> <Date: Tue, 27 Feb 2007 15:48:59 -0000
> <Lines: 691
> <X-Priority: 3
> <X-MSMail-Priority: Normal
> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <X-RFC2646: Format=Flowed; Original
> <Message-ID: <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
> <Newsgroups: microsoft.public.windows.server.sbs
> <NNTP-Posting-Host: 80.168.252.171
> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:19849
> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <
> <Maybe it is just a red herring then.
> <
> <My report still doesn't work though
> <
> <Neil
> <
> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
> <news:vL8%231zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
> <> Hi Neil,
> <>
> <> Thanks for updating.
> <>
> <> Based on my research, the ISA Event ID: 5 may be caused by Backup or
> Anti
> <> Virus software. Please check the Event Viewer, if it appears randomly,
> <> that's normal.
> <>
> <> If you have any update, please don't hesitate to let me know.
> <>
> <>
> <> Best regards,
> <>
> <> Robert Li(MSFT)
> <>
> <> Microsoft CSS Online Newsgroup Support
> <>
> <> Get Secure! - www.microsoft.com/security
> <>
> <> =====================================================
> <>
> <> This newsgroup only focuses on SBS technical issues. If you have issues
> <> regarding other Microsoft products, you'd better post in the
> corresponding
> <> newsgroups so that they can be resolved in an efficient and timely
> manner.
> <> You can locate the newsgroup here:
> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <>
> <> When opening a new thread via the web interface, we recommend you check
> <> the
> <> "Notify me of replies" box to receive e-mail notifications when there
> are
> <> any updates in your thread. When responding to posts via your
> newsreader,
> <> please "Reply to Group" so that others may learn and benefit from your
> <> issue.
> <>
> <> Microsoft engineers can only focus on one issue per thread. Although we
> <> provide other information for your reference, we recommend you post
> <> different incidents in different threads to keep the thread clean. In
> <> doing
> <> so, it will ensure your issues are resolved in a timely manner.
> <>
> <> For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> <> check http://support.microsoft.com for regional support phone numbers.
> <>
> <> Any input or comments in this thread are highly appreciated.
> <>
> <> =====================================================
> <>
> <> This posting is provided "AS IS" with no warranties, and confers no
> <> rights.
> <>
> <> --------------------
> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <> <Subject: Re: Server Usage Report
> <> <Date: Mon, 26 Feb 2007 14:24:01 -0000
> <> <Lines: 548
> <> <X-Priority: 3
> <> <X-MSMail-Priority: Normal
> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <X-RFC2646: Format=Flowed; Original
> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <Message-ID: <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <NNTP-Posting-Host: 80.168.252.171
> <> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
> <> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:19638
> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <
> <> <No, I don't have real-time protection running on the server.
> <> <
> <> <Neil
> <> <
> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
> <> <news:I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> Hi Neil,
> <> <>
> <> <> Thanks for updating.
> <> <>
> <> <> I am sorry for the delay response due to leaving office for some
> days.
> <> <>
> <> <> According to the event log, the logging stopped because the logging
> <> engine
> <> <> was unable to write data to the log file. The error code there was
> <> <> OX80070021. The code can be converted to STIERR_DEVICE_LOCKED. It
> <> appears
> <> <> that the log file was locked so that the data cannot be written into
> <> the
> <> <> file.
> <> <>
> <> <> Do you have any anti-virus software running on the server? Based on
> my
> <> <> research, the issue is probably caused because the anti-virus
> real-time
> <> <> scan engine locked that file.
> <> <>
> <> <> Here, I suggest you modify the anti-virus real-time scan settings.
> <> Ensure
> <> <> that the ISA logging folder is excluded from the real-time scan
> range.
> <> <> Restart the anti-virus software and monitoring to see if the problem
> <> will
> <> <> occur again.
> <> <>
> <> <> I am looking forward to hear from you.
> <> <>
> <> <> If you need further assistance, please don't hesitate to let me
> know.
> <> <>
> <> <> Best regards,
> <> <>
> <> <> Robert Li(MSFT)
> <> <>
> <> <> Microsoft CSS Online Newsgroup Support
> <> <>
> <> <> Get Secure! - www.microsoft.com/security
> <> <>
> <> <> =====================================================
> <> <>
> <> <> This newsgroup only focuses on SBS technical issues. If you have
> issues
> <> <> regarding other Microsoft products, you'd better post in the
> <> corresponding
> <> <> newsgroups so that they can be resolved in an efficient and timely
> <> manner.
> <> <> You can locate the newsgroup here:
> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <>
> <> <> When opening a new thread via the web interface, we recommend you
> check
> <> <> the
> <> <> "Notify me of replies" box to receive e-mail notifications when
> there
> <> are
> <> <> any updates in your thread. When responding to posts via your
> <> newsreader,
> <> <> please "Reply to Group" so that others may learn and benefit from
> your
> <> <> issue.
> <> <>
> <> <> Microsoft engineers can only focus on one issue per thread. Although
> we
> <> <> provide other information for your reference, we recommend you post
> <> <> different incidents in different threads to keep the thread clean.
> In
> <> <> doing
> <> <> so, it will ensure your issues are resolved in a timely manner.
> <> <>
> <> <> For urgent issues, you may want to contact Microsoft CSS directly.
> <> Please
> <> <> check http://support.microsoft.com for regional support phone
> numbers.
> <> <>
> <> <> Any input or comments in this thread are highly appreciated.
> <> <>
> <> <> =====================================================
> <> <>
> <> <> This posting is provided "AS IS" with no warranties, and confers no
> <> <> rights.
> <> <>
> <> <> --------------------
> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <Subject: Re: Server Usage Report
> <> <> <Date: Fri, 23 Feb 2007 11:57:56 -0000
> <> <> <Lines: 410
> <> <> <X-Priority: 3
> <> <> <X-MSMail-Priority: Normal
> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <> <X-RFC2646: Format=Flowed; Original
> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <> <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <NNTP-Posting-Host: 80.168.252.171
> <> <> <Path:
> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.server.sbs:19147
> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <
> <> <> <No matter what I try, including the details below I still can't get
> it
> <> to
> <> <> <work.
> <> <> <
> <> <> <I had wondered if the server needed a reboot, but even that hasn't
> <> made
> <> <> it
> <> <> <work.
> <> <> <
> <> <> <Neil
> <> <> <
> <> <> <
> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
> <> <> <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> <> Hi Neil,
> <> <> <>
> <> <> <> After researching the MPS report, I cannot find any warnings or
> <> errors
> <> <> <> related to the Monitoring and Reporting.
> <> <> <>
> <> <> <> 1. If you use a router to access the Internet, usage information
> for
> <> <> <> Internet activity will not be included in the report.
> <> <> <> 2. If you have installed ISA on SBS 2003? If so, ISA will track
> the
> <> <> <> Remote
> <> <> <> Connection Activity and the Server Usage Report cannot fetch that
> <> data.
> <> <> <> You may configure the Server Usage Report to send ISA logs.
> <> <> <>
> <> <> <> If you did receive the Web Activity by Computer report before,
> you
> <> may
> <> <> <> need
> <> <> <> to disable the Reporting Service and then re-configure it. To do
> <> that:
> <> <> <>
> <> <> <> 1.Open Server Management, and then click Monitoring and Reporting
> in
> <> <> the
> <> <> <> left pane.
> <> <> <> 2.In the right pane, click Change Server Status Report Settings.
> <> <> <> 3.Click to select Server Usage Report, and then click Edit.
> <> <> <> 4.Click Content tab, and then click Add button to add the logs,
> such
> <> as
> <> <> <> ISA
> <> <> <> logs.
> <> <> <> 5.Follow the instruction to finish the Wizard.
> <> <> <>
> <> <> <> Then please take your time to monitoring the server.
> <> <> <>
> <> <> <> If you have any update, please don't hesitate to let me know.
> <> <> <>
> <> <> <>
> <> <> <> Best regards,
> <> <> <>
> <> <> <> Robert Li(MSFT)
> <> <> <>
> <> <> <> Microsoft CSS Online Newsgroup Support
> <> <> <>
> <> <> <> Get Secure! - www.microsoft.com/security
> <> <> <>
> <> <> <> =====================================================
> <> <> <>
> <> <> <> This newsgroup only focuses on SBS technical issues. If you have
> <> issues
> <> <> <> regarding other Microsoft products, you'd better post in the
> <> <> corresponding
> <> <> <> newsgroups so that they can be resolved in an efficient and
> timely
> <> <> manner.
> <> <> <> You can locate the newsgroup here:
> <> <> <>
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <>
> <> <> <> When opening a new thread via the web interface, we recommend you
> <> check
> <> <> <> the
> <> <> <> "Notify me of replies" box to receive e-mail notifications when
> <> there
> <> <> are
> <> <> <> any updates in your thread. When responding to posts via your
> <> <> newsreader,
> <> <> <> please "Reply to Group" so that others may learn and benefit from
> <> your
> <> <> <> issue.
> <> <> <>
> <> <> <> Microsoft engineers can only focus on one issue per thread.
> Although
> <> we
> <> <> <> provide other information for your reference, we recommend you
> post
> <> <> <> different incidents in different threads to keep the thread
> clean.
> <> In
> <> <> <> doing
> <> <> <> so, it will ensure your issues are resolved in a timely manner.
> <> <> <>
> <> <> <> For urgent issues, you may want to contact Microsoft CSS
> directly.
> <> <> Please
> <> <> <> check http://support.microsoft.com for regional support phone
> <> numbers.
> <> <> <>
> <> <> <> Any input or comments in this thread are highly appreciated.
> <> <> <>
> <> <> <> =====================================================
> <> <> <>
> <> <> <> This posting is provided "AS IS" with no warranties, and confers
> no
> <> <> <> rights.
> <> <> <>
> <> <> <> --------------------
> <> <> <> <X-Tomcat-ID: 244766817
> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <MIME-Version: 1.0
> <> <> <> <Content-Type: text/plain
> <> <> <> <Content-Transfer-Encoding: 7bit
> <> <> <> <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
> <> <> <> <Organization: Microsoft
> <> <> <> <Date: Fri, 02 Feb 2007 11:56:09 GMT
> <> <> <> <Subject: Re: Server Usage Report
> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <Message-ID: <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <Lines: 247
> <> <> <> <Path: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
> <> microsoft.public.windows.server.sbs:14591
> <> <> <> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
> <> <> <> <
> <> <> <> <Hi Neil,
> <> <> <> <
> <> <> <> <Thanks for updating.
> <> <> <> <
> <> <> <> <Have researching all the logs, I cannot find the cause of this
> <> issue.
> <> <> I
> <> <> <> <find this may be a bug of SBS server. Someone has reported a
> bug:
> <> Some
> <> <> <> VPN
> <> <> <> <accesses are not listed in the "Remote Connection Activity"
> section
> <> in
> <> <> <> <Server Usage Report. Maybe your situation is like that.
> <> <> <> <
> <> <> <> <Please send me the MPS-Report to v-robeli(a)microsoft.com with
> <> <> <> <subject:37507673- Server Usage Report
> <> <> <> <for further research.
> <> <> <> <
> <> <> <> <I am looking forward to hear from you.
> <> <> <> <
> <> <> <> <Have a nice weekend.
> <> <> <> <
> <> <> <> <
> <> <> <> <Best regards,
> <> <> <> <
> <> <> <> <Robert Li(MSFT)
> <> <> <> <
> <> <> <> <Microsoft CSS Online Newsgroup Support
> <> <> <> <
> <> <> <> <Get Secure! - www.microsoft.com/security
> <> <> <> <
> <> <> <> <=====================================================
> <> <> <> <
> <> <> <> <This newsgroup only focuses on SBS technical issues. If you have
> <> <> issues
> <> <> <> <regarding other Microsoft products, you'd better post in the
> <> <> <> corresponding
> <> <> <> <newsgroups so that they can be resolved in an efficient and
> timely
> <> <> <> manner.
> <> <> <> <You can locate the newsgroup here:
> <> <> <>
> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <> <
> <> <> <> <When opening a new thread via the web interface, we recommend
> you
> <> <> check
> <> <> <> the
> <> <> <> <"Notify me of replies" box to receive e-mail notifications when
> <> there
> <> <> are
> <> <> <> <any updates in your thread. When responding to posts via your
> <> <> newsreader,
> <> <> <> <please "Reply to Group" so that others may learn and benefit
> from
> <> your
> <> <> <> <issue.
> <> <> <> <
> <> <> <> <Microsoft engineers can only focus on one issue per thread.
> <> Although
> <> <> we
> <> <> <> <provide other information for your reference, we recommend you
> post
> <> <> <> <different incidents in different threads to keep the thread
> clean.
> <> In
> <> <> <> doing
> <> <> <> <so, it will ensure your issues are resolved in a timely manner.
> <> <> <> <
> <> <> <> <For urgent issues, you may want to contact Microsoft CSS
> directly.
> <> <> Please
> <> <> <> <check http://support.microsoft.com for regional support phone
> <> numbers.
> <> <> <> <
> <> <> <> <Any input or comments in this thread are highly appreciated.
> <> <> <> <
> <> <> <> <=====================================================
> <> <> <> <
> <> <> <> <This posting is provided "AS IS" with no warranties, and confers
> no
> <> <> <> rights.
> <> <> <> <
> <> <> <> <--------------------
> <> <> <> <<X-Tomcat-ID: 278370399
> <> <> <> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <<MIME-Version: 1.0
> <> <> <> <<Content-Type: text/plain
> <> <> <> <<Content-Transfer-Encoding: 7bit
> <> <> <> <<From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
> <> <> <> <<Organization: Microsoft
> <> <> <> <<Date: Wed, 31 Jan 2007 13:39:24 GMT
> <> <> <> <<Subject: Re: Server Usage Report
> <> <> <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <<Message-ID: <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <<Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <<Lines: 169
> <> <> <> <<Path: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <<Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> microsoft.public.windows.server.sbs:14095
> <> <> <> <<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
> <> <> <> <<
> <> <> <> <<Hi Archie,
> <> <> <> <<
> <> <> <> <<Please take your time to help me collect the log, MPS Report
> and
> <> send
> <> <> to
> <> <> <> <<v-robeli(a)microsoft.com. After the reinstallation, the situation
> <> may
> <> <> <> change
> <> <> <> <<on your server. After researching the report, we can know the
> <> <> situation
> <> <> <> of
> <> <> <> <<your server more clearly and give you troubleshooting
> suggestions.
> <> <> <> Thanks
> <> <> <> <<for understanding.
> <> <> <> <<
> <> <> <> <<I am looking forward to hear from you.
> <> <> <> <<
> <> <> <> <<Best regards,
> <> <> <> <<
> <> <> <> <<Robert Li(MSFT)
> <> <> <> <<
> <> <> <> <<Microsoft CSS Online Newsgroup Support
> <> <> <> <<
> <> <> <> <<Get Secure! - www.microsoft.com/security
> <> <> <> <<
> <> <> <> <<====================================================
> <> <> <> <<
> <> <> <> <<PLEASE NOTE: The partner managed newsgroups are provided
> toassist
> <> <> with
> <> <> <> <<break/fix issues and simple how to questions.
> <> <> <> <<We also love to hear your product feedback! Let us know what
> you
> <> <> think
> <> <> <> by
> <> <> <> <<posting from the web interface: Partner Feedback
> <> <> <> <<from your newsreader:
> <> <> microsoft.private.directaccess.partnerfeedback.
> <> <> <> <<
> <> <> <> <<We look forward to hearing from you!
> <> <> <> <<
> <> <> <> <<====================================================
> <> <> <> <<
> <> <> <> <<When responding to posts, please "Reply to Group" via your
> <> newsreader
> <> <> so
> <> <> <> <<that others may learn and benefit from this issue.
> <> <> <> <<
> <> <> <> <<====================================================
> <> <> <> <<
> <> <> <> <<This posting is provided "AS IS" with no warranties, and
> confers
> <> no
> <> <> <> <rights.
> <> <> <> <<
> <> <> <> <<====================================================
> <> <> <> <<
> <> <> <> <<
> <> <> <> <<--------------------
> <> <> <> <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <> <> <<<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <<<Subject: Re: Server Usage Report
> <> <> <> <<<Date: Tue, 30 Jan 2007 14:28:52 -0000
> <> <> <> <<<Lines: 125
> <> <> <> <<<X-Priority: 3
> <> <> <> <<<X-MSMail-Priority: Normal
> <> <> <> <<<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <> <> <<<X-RFC2646: Format=Flowed; Original
> <> <> <> <<<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <> <> <<<Message-ID: <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <<<Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <<<NNTP-Posting-Host: 80.168.252.171
> <> <> <> <<<Path:
> <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
> <> <> <> <<<Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> microsoft.public.windows.server.sbs:13773
> <> <> <> <<<X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <<<
> <> <> <> <<<The Server reports still are excluding the remote access part
> of
> <> the
> <> <> <> <<<reports. All the other information has come back again. The
> <> remote
> <> <> <> <<access
> <> <> <> <<<is definitely being recorded in the IN*.log files still.
> <> <> <> <<<
> <> <> <> <<<
> <> <> <> <<<
> <> <> <> <<<Looking at the SBSMonitoring databases, the relevant tables
> for
> <> <> Remote
> <> <> <> <<<access are indeed empty, so the collection of them must be
> <> failing
> <> <> for
> <> <> <> <<some
> <> <> <> <<<reason?
> <> <> <> <<<
> <> <> <> <<<
> <> <> <> <<<Help!
> <> <> <> <<<
> <> <> <> <<<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
> <> message
> <> <> <> <<<news:nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> <> <<<> Hi Neil,
> <> <> <> <<<>
> <> <> <> <<<> This is Robert Li, Inn Jin is temporarily out of the
> Newsgroups
> <> <> and
> <> <> I
> <> <> <> am
> <> <> <> <<<> his backup.
> <> <> <> <<<>
> <> <> <> <<<> I just write to see how the things are going on, if you have
> <> any
> <> <> <> <<<> questions,
> <> <> <> <<<> please don't hesitate to let me know.
> <> <> <> <<<>
> <> <> <> <<<> Best regards,
> <> <> <> <<<>
> <> <> <> <<<> Robert Li(MSFT)
> <> <> <> <<<>
> <> <> <> <<<> Microsoft CSS Online Newsgroup Support
> <> <> <> <<<>
> <> <> <> <<<> Get Secure! - www.microsoft.com/security
> <> <> <> <<<>
> <> <> <> <<<> ====================================================
> <> <> <> <<<>
> <> <> <> <<<> PLEASE NOTE: The partner managed newsgroups are provided
> <> toassist
> <> <> <> with
> <> <> <> <<<> break/fix issues and simple how to questions.
> <> <> <> <<<> We also love to hear your product feedback! Let us know
> what
> <> you
> <> <> <> think
> <> <> <> <<by
> <> <> <> <<<> posting from the web interface: Partner Feedback
> <> <> <> <<<> from your newsreader:
> <> <> <> microsoft.private.directaccess.partnerfeedback.
> <> <> <> <<<>
> <> <> <> <<<> We look forward to hearing from you!
> <> <> <> <<<>
> <> <> <> <<<> ====================================================
> <> <> <> <<<>
> <> <> <> <<<> When responding to posts, please "Reply to Group" via your
> <> <> newsreader
> <> <> <> so
> <> <> <> <<<> that others may learn and benefit from this issue.
> <> <> <> <<<>
> <> <> <> <<<> ====================================================
> <> <> <> <<<>
> <> <> <> <<<> This posting is provided "AS IS" with no warranties, and
> <> confers
> <> <> no
> <> <> <> <<<> rights.
> <> <> <> <<<>
> <> <> <> <<<> ====================================================
> <> <> <> <<<>
> <> <> <> <<<>
> <> <> <> <<<> --------------------
> <> <> <> <<<> <X-Tomcat-ID: 287316058
> <> <> <> <<<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <<<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <<<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <<<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <<<> <MIME-Version: 1.0
> <> <> <> <<<> <Content-Type: text/plain
> <> <> <> <<<> <Content-Transfer-Encoding: 7bit
> <> <> <> <<<> <From: v-innjin(a)online.microsoft.com ("Inn Jin [MSFT]")
> <> <> <> <<<> <Organization: Microsoft
> <> <> <> <<<> <Date: Fri, 26 Jan 2007 14:52:53 GMT
> <> <> <> <<<> <Subject: Re: Server Usage Report
> <> <> <> <<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <<<> <Message-ID: <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <<<> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <<<> <Lines: 41
> <> <> <> <<<> <Path: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <<<> <Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> <> microsoft.public.windows.server.sbs:12958
> <> <> <> <<<> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
> <> <> <> <<<> <
> <> <> <> <<<> <Hi Neil,
> <> <> <> <<<> <
> <> <> <> <<<> <Thank you for reply, please monitoring your server for a
> <> period
> <> <> of
> <> <> <> <time,
> <> <> <> <<<> if
> <> <> <> <<<> <you have update, feel free to let me know!
> <> <> <> <<<> <
> <> <> <> <<<> <Have a nice day!
> <> <> <> <<<> <
> <> <> <> <<<> <Best regards,
> <> <> <> <<<> <
> <> <> <> <<<> <Inn Jin (MSFT)
> <> <> <> <<<> <
> <> <> <> <<<> <Microsoft CSS Online Newsgroup Support
> <> <> <> <<<> <
> <> <> <> <<<> <Get Secure! - www.microsoft.com/security
> <> <> <> <<<> <=====================================================
> <> <> <> <<<> <This newsgroup only focuses on SBS technical issues. If you
> <> have
> <> <> <> issues
> <> <> <> <<<> <regarding other Microsoft products, you'd better post in
> the
> <> <> <> <<<> corresponding
> <> <> <> <<<> <newsgroups so that they can be resolved in an efficient and
> <> <> timely
> <> <> <> <<<> manner.
> <> <> <> <<<> <You can locate the newsgroup here:
> <> <> <> <<<> <
> <> <> <> <<<>
> <> <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <> <<<> <
> <> <> <> <<<> <When opening a new thread via the web interface, we
> recommend
> <> you
> <> <> <> check
> <> <> <> <<<> the
> <> <> <> <<<> <"Notify me of replies" box to receive e-mail notifications
> <> when
> <> <> <> there
> <> <> <> <<are
> <> <> <> <<<> <any updates in your thread. When responding to posts via
> your
> <> <> <> <<newsreader,
> <> <> <> <<<> <please "Reply to Group" so that others may learn and
> benefit
> <> from
> <> <> <> your
> <> <> <> <<<> <issue.
> <> <> <> <<<> <
> <> <> <> <<<> <Microsoft engineers can only focus on one issue per thread.
> <> <> Although
> <> <> <> we
> <> <> <> <<<> <provide other information for your reference, we recommend
> you
> <> <> post
> <> <> <> <<<> <different incidents in different threads to keep the thread
> <> <> clean.
> <> <> <> In
> <> <> <> <<<> doing
> <> <> <> <<<> <so, it will ensure your issues are resolved in a timely
> <> manner.
> <> <> <> <<<> <
> <> <> <> <<<> <For urgent issues, you may want to contact Microsoft CSS
> <> <> directly.
> <> <> <> <<Please
> <> <> <> <<<> <check http://support.microsoft.com for regional support
> phone
> <> <> <> numbers.
> <> <> <> <<<> <Any input or comments in this thread are highly
> appreciated.
> <> <> <> <<<> <=====================================================
> <> <> <> <<<> <This posting is provided "AS IS" with no warranties, and
> <> confers
> <> <> no
> <> <> <> <<<> rights.
> <> <> <> <<<> <
> <> <> <> <<<> <
> <> <> <> <<<>
> <> <> <> <<<
> <> <> <> <<<
> <> <> <> <<<
> <> <> <> <<
> <> <> <> <<
> <> <> <> <
> <> <> <> <
> <> <> <>
> <> <> <
> <> <> <
> <> <> <
> <> <>
> <> <
> <> <
> <> <
> <>
> <
> <
> <
>

From: Robert Li [MSFT] on 1 Mar 2007 04:25

---

Hi Neil,

Thanks for updating.

Since you have no option to reinstall Monitoring component, please take the
following steps:

1. Uninstall the SBS Monitoring component

1) Click Start, click Control Panel, and then click Add or Remove Programs.
2) Select Windows Small Business Server 2003 and then click Change/Remove.
The Setup Wizard appears.
3) Click Next to start the wizard.
4)On the Windows Configuration page, click Next.
5) On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Monitoring component to Remove, and then click
Next.
6)On the Component Summary page, click Next.
7) Click Finish.

2. Delete Registry Keys

1) Delete
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
2) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
Server\SBSMONITORING

3. Delete IIS Virtual Directory

1)Open IIS, expand servername, Web Sites, Default Web Site
2)Delete Monitoring

4. Rename Folders

1) Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to
MSSQL$SBSMONITORING.OLD
2) Rename C:\inetpub\monitoring to monitoring.old

5. Reboot the server, and install the Monitoring component

1) In Add or Remove Programs, select Windows Small Business Server 2003 and
then click Change/Remove. The Setup Wizard appears.
2) Click Next.
3)On the Windows Configuration page, click Next.
4) On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Monitoring component to Install, and then
click Next.
5) On the Logon Information page, click Next.
6)On the Component Summary page, click Next.
7)Click Finish.

6. Let's re-run the CEICW as well.

Note: The original performance and usage data may be lost.

Please also ignore the prompted information and continue the process.

After this action, please monitor the system for some time and see if the
problem can be resolved.

If you need further assistance, please don't hesitate to let me know.


Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
<SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl>
<Subject: Re: Server Usage Report
<Date: Wed, 28 Feb 2007 15:09:20 -0000
<Lines: 865
<X-Priority: 3
<X-MSMail-Priority: Normal
<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<X-RFC2646: Format=Flowed; Original
<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<Message-ID: <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl>
<Newsgroups: microsoft.public.windows.server.sbs
<NNTP-Posting-Host: 80.168.252.171
<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:20083
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<When I select Maintenance, I can only choose to Remove Monitoring, as I
have
<no option to Reinstall.
<
<Do I follow this, then do it again and Install?
<
<When I choose the Remove option, clicking Next gives me a screen saying
that
<it needs 5Mb for the Server Tools Maintenance as well as 10Mb for the
<removal of the Monitoring - bit concerned over the 5Mb.
<
<Neil
<
<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
<news:SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl...
<> Hi Neil,
<>
<> Thanks for updating.
<>
<> By now, Inn and I have tried all the methods but the problem still cannot
<> be resolved. I also asked many my colleagues for advice about this issue.
<> This problem may be more complex than expected. Thank you very much for
<> your time and patience.
<>
<> Please take your time to reinstall the Monitoring component to see if the
<> problem can be resolved.
<>
<> To do this:
<>
<> 1. Open Control Panel and the double click Add or Remove Programs.
<> 2. Click Windows Small Business Server 2003 and click Change/Remove.
<> 3. Click Next two times.
<> 4. Select Server Tools, select Maintenance.
<> 5. Click Monitoring below and then select Reinstall.
<> 6. Click Next two times.
<>
<> After this, please keep on monitoring for a period of time to see if the
<> problem can be resolved.
<>
<> I am looking forward to hear from you.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
<> the
<> "Notify me of replies" box to receive e-mail notifications when there are
<> any updates in your thread. When responding to posts via your newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
<> doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly. Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
<> rights.
<>
<> --------------------
<> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <Subject: Re: Server Usage Report
<> <Date: Tue, 27 Feb 2007 15:48:59 -0000
<> <Lines: 691
<> <X-Priority: 3
<> <X-MSMail-Priority: Normal
<> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <X-RFC2646: Format=Flowed; Original
<> <Message-ID: <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <NNTP-Posting-Host: 80.168.252.171
<> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:19849
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <Maybe it is just a red herring then.
<> <
<> <My report still doesn't work though
<> <
<> <Neil
<> <
<> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
<> <news:vL8%231zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
<> <> Hi Neil,
<> <>
<> <> Thanks for updating.
<> <>
<> <> Based on my research, the ISA Event ID: 5 may be caused by Backup or
<> Anti
<> <> Virus software. Please check the Event Viewer, if it appears randomly,
<> <> that's normal.
<> <>
<> <> If you have any update, please don't hesitate to let me know.
<> <>
<> <>
<> <> Best regards,
<> <>
<> <> Robert Li(MSFT)
<> <>
<> <> Microsoft CSS Online Newsgroup Support
<> <>
<> <> Get Secure! - www.microsoft.com/security
<> <>
<> <> =====================================================
<> <>
<> <> This newsgroup only focuses on SBS technical issues. If you have
issues
<> <> regarding other Microsoft products, you'd better post in the
<> corresponding
<> <> newsgroups so that they can be resolved in an efficient and timely
<> manner.
<> <> You can locate the newsgroup here:
<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <>
<> <> When opening a new thread via the web interface, we recommend you
check
<> <> the
<> <> "Notify me of replies" box to receive e-mail notifications when there
<> are
<> <> any updates in your thread. When responding to posts via your
<> newsreader,
<> <> please "Reply to Group" so that others may learn and benefit from your
<> <> issue.
<> <>
<> <> Microsoft engineers can only focus on one issue per thread. Although
we
<> <> provide other information for your reference, we recommend you post
<> <> different incidents in different threads to keep the thread clean. In
<> <> doing
<> <> so, it will ensure your issues are resolved in a timely manner.
<> <>
<> <> For urgent issues, you may want to contact Microsoft CSS directly.
<> Please
<> <> check http://support.microsoft.com for regional support phone numbers.
<> <>
<> <> Any input or comments in this thread are highly appreciated.
<> <>
<> <> =====================================================
<> <>
<> <> This posting is provided "AS IS" with no warranties, and confers no
<> <> rights.
<> <>
<> <> --------------------
<> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <Subject: Re: Server Usage Report
<> <> <Date: Mon, 26 Feb 2007 14:24:01 -0000
<> <> <Lines: 548
<> <> <X-Priority: 3
<> <> <X-MSMail-Priority: Normal
<> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <X-RFC2646: Format=Flowed; Original
<> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <Message-ID: <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <NNTP-Posting-Host: 80.168.252.171
<> <> <Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
<> <> <Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:19638
<> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <
<> <> <No, I don't have real-time protection running on the server.
<> <> <
<> <> <Neil
<> <> <
<> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
<> <> <news:I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> Hi Neil,
<> <> <>
<> <> <> Thanks for updating.
<> <> <>
<> <> <> I am sorry for the delay response due to leaving office for some
<> days.
<> <> <>
<> <> <> According to the event log, the logging stopped because the logging
<> <> engine
<> <> <> was unable to write data to the log file. The error code there was
<> <> <> OX80070021. The code can be converted to STIERR_DEVICE_LOCKED. It
<> <> appears
<> <> <> that the log file was locked so that the data cannot be written
into
<> <> the
<> <> <> file.
<> <> <>
<> <> <> Do you have any anti-virus software running on the server? Based
on
<> my
<> <> <> research, the issue is probably caused because the anti-virus
<> real-time
<> <> <> scan engine locked that file.
<> <> <>
<> <> <> Here, I suggest you modify the anti-virus real-time scan settings.
<> <> Ensure
<> <> <> that the ISA logging folder is excluded from the real-time scan
<> range.
<> <> <> Restart the anti-virus software and monitoring to see if the
problem
<> <> will
<> <> <> occur again.
<> <> <>
<> <> <> I am looking forward to hear from you.
<> <> <>
<> <> <> If you need further assistance, please don't hesitate to let me
<> know.
<> <> <>
<> <> <> Best regards,
<> <> <>
<> <> <> Robert Li(MSFT)
<> <> <>
<> <> <> Microsoft CSS Online Newsgroup Support
<> <> <>
<> <> <> Get Secure! - www.microsoft.com/security
<> <> <>
<> <> <> =====================================================
<> <> <>
<> <> <> This newsgroup only focuses on SBS technical issues. If you have
<> issues
<> <> <> regarding other Microsoft products, you'd better post in the
<> <> corresponding
<> <> <> newsgroups so that they can be resolved in an efficient and timely
<> <> manner.
<> <> <> You can locate the newsgroup here:
<> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <>
<> <> <> When opening a new thread via the web interface, we recommend you
<> check
<> <> <> the
<> <> <> "Notify me of replies" box to receive e-mail notifications when
<> there
<> <> are
<> <> <> any updates in your thread. When responding to posts via your
<> <> newsreader,
<> <> <> please "Reply to Group" so that others may learn and benefit from
<> your
<> <> <> issue.
<> <> <>
<> <> <> Microsoft engineers can only focus on one issue per thread.
Although
<> we
<> <> <> provide other information for your reference, we recommend you post
<> <> <> different incidents in different threads to keep the thread clean.
<> In
<> <> <> doing
<> <> <> so, it will ensure your issues are resolved in a timely manner.
<> <> <>
<> <> <> For urgent issues, you may want to contact Microsoft CSS directly.
<> <> Please
<> <> <> check http://support.microsoft.com for regional support phone
<> numbers.
<> <> <>
<> <> <> Any input or comments in this thread are highly appreciated.
<> <> <>
<> <> <> =====================================================
<> <> <>
<> <> <> This posting is provided "AS IS" with no warranties, and confers no
<> <> <> rights.
<> <> <>
<> <> <> --------------------
<> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <Subject: Re: Server Usage Report
<> <> <> <Date: Fri, 23 Feb 2007 11:57:56 -0000
<> <> <> <Lines: 410
<> <> <> <X-Priority: 3
<> <> <> <X-MSMail-Priority: Normal
<> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <> <X-RFC2646: Format=Flowed; Original
<> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <> <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <NNTP-Posting-Host: 80.168.252.171
<> <> <> <Path:
<> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
<> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<> microsoft.public.windows.server.sbs:19147
<> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <
<> <> <> <No matter what I try, including the details below I still can't
get
<> it
<> <> to
<> <> <> <work.
<> <> <> <
<> <> <> <I had wondered if the server needed a reboot, but even that hasn't
<> <> made
<> <> <> it
<> <> <> <work.
<> <> <> <
<> <> <> <Neil
<> <> <> <
<> <> <> <
<> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
message
<> <> <> <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> <> Hi Neil,
<> <> <> <>
<> <> <> <> After researching the MPS report, I cannot find any warnings or
<> <> errors
<> <> <> <> related to the Monitoring and Reporting.
<> <> <> <>
<> <> <> <> 1. If you use a router to access the Internet, usage information
<> for
<> <> <> <> Internet activity will not be included in the report.
<> <> <> <> 2. If you have installed ISA on SBS 2003? If so, ISA will track
<> the
<> <> <> <> Remote
<> <> <> <> Connection Activity and the Server Usage Report cannot fetch
that
<> <> data.
<> <> <> <> You may configure the Server Usage Report to send ISA logs.
<> <> <> <>
<> <> <> <> If you did receive the Web Activity by Computer report before,
<> you
<> <> may
<> <> <> <> need
<> <> <> <> to disable the Reporting Service and then re-configure it. To
do
<> <> that:
<> <> <> <>
<> <> <> <> 1.Open Server Management, and then click Monitoring and
Reporting
<> in
<> <> <> the
<> <> <> <> left pane.
<> <> <> <> 2.In the right pane, click Change Server Status Report Settings.
<> <> <> <> 3.Click to select Server Usage Report, and then click Edit.
<> <> <> <> 4.Click Content tab, and then click Add button to add the logs,
<> such
<> <> as
<> <> <> <> ISA
<> <> <> <> logs.
<> <> <> <> 5.Follow the instruction to finish the Wizard.
<> <> <> <>
<> <> <> <> Then please take your time to monitoring the server.
<> <> <> <>
<> <> <> <> If you have any update, please don't hesitate to let me know.
<> <> <> <>
<> <> <> <>
<> <> <> <> Best regards,
<> <> <> <>
<> <> <> <> Robert Li(MSFT)
<> <> <> <>
<> <> <> <> Microsoft CSS Online Newsgroup Support
<> <> <> <>
<> <> <> <> Get Secure! - www.microsoft.com/security
<> <> <> <>
<> <> <> <> =====================================================
<> <> <> <>
<> <> <> <> This newsgroup only focuses on SBS technical issues. If you have
<> <> issues
<> <> <> <> regarding other Microsoft products, you'd better post in the
<> <> <> corresponding
<> <> <> <> newsgroups so that they can be resolved in an efficient and
<> timely
<> <> <> manner.
<> <> <> <> You can locate the newsgroup here:
<> <> <> <>
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <>
<> <> <> <> When opening a new thread via the web interface, we recommend
you
<> <> check
<> <> <> <> the
<> <> <> <> "Notify me of replies" box to receive e-mail notifications when
<> <> there
<> <> <> are
<> <> <> <> any updates in your thread. When responding to posts via your
<> <> <> newsreader,
<> <> <> <> please "Reply to Group" so that others may learn and benefit
from
<> <> your
<> <> <> <> issue.
<> <> <> <>
<> <> <> <> Microsoft engineers can only focus on one issue per thread.
<> Although
<> <> we
<> <> <> <> provide other information for your reference, we recommend you
<> post
<> <> <> <> different incidents in different threads to keep the thread
<> clean.
<> <> In
<> <> <> <> doing
<> <> <> <> so, it will ensure your issues are resolved in a timely manner.
<> <> <> <>
<> <> <> <> For urgent issues, you may want to contact Microsoft CSS
<> directly.
<> <> <> Please
<> <> <> <> check http://support.microsoft.com for regional support phone
<> <> numbers.
<> <> <> <>
<> <> <> <> Any input or comments in this thread are highly appreciated.
<> <> <> <>
<> <> <> <> =====================================================
<> <> <> <>
<> <> <> <> This posting is provided "AS IS" with no warranties, and
confers
<> no
<> <> <> <> rights.
<> <> <> <>
<> <> <> <> --------------------
<> <> <> <> <X-Tomcat-ID: 244766817
<> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <MIME-Version: 1.0
<> <> <> <> <Content-Type: text/plain
<> <> <> <> <Content-Transfer-Encoding: 7bit
<> <> <> <> <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
<> <> <> <> <Organization: Microsoft
<> <> <> <> <Date: Fri, 02 Feb 2007 11:56:09 GMT
<> <> <> <> <Subject: Re: Server Usage Report
<> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <Message-ID: <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <Lines: 247
<> <> <> <> <Path: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<> <> microsoft.public.windows.server.sbs:14591
<> <> <> <> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<> <> <> <> <
<> <> <> <> <Hi Neil,
<> <> <> <> <
<> <> <> <> <Thanks for updating.
<> <> <> <> <
<> <> <> <> <Have researching all the logs, I cannot find the cause of this
<> <> issue.
<> <> <> I
<> <> <> <> <find this may be a bug of SBS server. Someone has reported a
<> bug:
<> <> Some
<> <> <> <> VPN
<> <> <> <> <accesses are not listed in the "Remote Connection Activity"
<> section
<> <> in
<> <> <> <> <Server Usage Report. Maybe your situation is like that.
<> <> <> <> <
<> <> <> <> <Please send me the MPS-Report to v-robeli(a)microsoft.com with
<> <> <> <> <subject:37507673- Server Usage Report
<> <> <> <> <for further research.
<> <> <> <> <
<> <> <> <> <I am looking forward to hear from you.
<> <> <> <> <
<> <> <> <> <Have a nice weekend.
<> <> <> <> <
<> <> <> <> <
<> <> <> <> <Best regards,
<> <> <> <> <
<> <> <> <> <Robert Li(MSFT)
<> <> <> <> <
<> <> <> <> <Microsoft CSS Online Newsgroup Support
<> <> <> <> <
<> <> <> <> <Get Secure! - www.microsoft.com/security
<> <> <> <> <
<> <> <> <> <=====================================================
<> <> <> <> <
<> <> <> <> <This newsgroup only focuses on SBS technical issues. If you
have
<> <> <> issues
<> <> <> <> <regarding other Microsoft products, you'd better post in the
<> <> <> <> corresponding
<> <> <> <> <newsgroups so that they can be resolved in an efficient and
<> timely
<> <> <> <> manner.
<> <> <> <> <You can locate the newsgroup here:
<> <> <> <>
<> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <> <
<> <> <> <> <When opening a new thread via the web interface, we recommend
<> you
<> <> <> check
<> <> <> <> the
<> <> <> <> <"Notify me of replies" box to receive e-mail notifications when
<> <> there
<> <> <> are
<> <> <> <> <any updates in your thread. When responding to posts via your
<> <> <> newsreader,
<> <> <> <> <please "Reply to Group" so that others may learn and benefit
<> from
<> <> your
<> <> <> <> <issue.
<> <> <> <> <
<> <> <> <> <Microsoft engineers can only focus on one issue per thread.
<> <> Although
<> <> <> we
<> <> <> <> <provide other information for your reference, we recommend you
<> post
<> <> <> <> <different incidents in different threads to keep the thread
<> clean.
<> <> In
<> <> <> <> doing
<> <> <> <> <so, it will ensure your issues are resolved in a timely manner.
<> <> <> <> <
<> <> <> <> <For urgent issues, you may want to contact Microsoft CSS
<> directly.
<> <> <> Please
<> <> <> <> <check http://support.microsoft.com for regional support phone
<> <> numbers.
<> <> <> <> <
<> <> <> <> <Any input or comments in this thread are highly appreciated.
<> <> <> <> <
<> <> <> <> <=====================================================
<> <> <> <> <
<> <> <> <> <This posting is provided "AS IS" with no warranties, and
confers
<> no
<> <> <> <> rights.
<> <> <> <> <
<> <> <> <> <--------------------
<> <> <> <> <<X-Tomcat-ID: 278370399
<> <> <> <> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <<MIME-Version: 1.0
<> <> <> <> <<Content-Type: text/plain
<> <> <> <> <<Content-Transfer-Encoding: 7bit
<> <> <> <> <<From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
<> <> <> <> <<Organization: Microsoft
<> <> <> <> <<Date: Wed, 31 Jan 2007 13:39:24 GMT
<> <> <> <> <<Subject: Re: Server Usage Report
<> <> <> <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <<Message-ID: <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <<Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <<Lines: 169
<> <> <> <> <<Path: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <<Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> microsoft.public.windows.server.sbs:14095
<> <> <> <> <<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<> <> <> <> <<
<> <> <> <> <<Hi Archie,
<> <> <> <> <<
<> <> <> <> <<Please take your time to help me collect the log, MPS Report
<> and
<> <> send
<> <> <> to
<> <> <> <> <<v-robeli(a)microsoft.com. After the reinstallation, the
situation
<> <> may
<> <> <> <> change
<> <> <> <> <<on your server. After researching the report, we can know the
<> <> <> situation
<> <> <> <> of
<> <> <> <> <<your server more clearly and give you troubleshooting
<> suggestions.
<> <> <> <> Thanks
<> <> <> <> <<for understanding.
<> <> <> <> <<
<> <> <> <> <<I am looking forward to hear from you.
<> <> <> <> <<
<> <> <> <> <<Best regards,
<> <> <> <> <<
<> <> <> <> <<Robert Li(MSFT)
<> <> <> <> <<
<> <> <> <> <<Microsoft CSS Online Newsgroup Support
<> <> <> <> <<
<> <> <> <> <<Get Secure! - www.microsoft.com/security
<> <> <> <> <<
<> <> <> <> <<====================================================
<> <> <> <> <<
<> <> <> <> <<PLEASE NOTE: The partner managed newsgroups are provided
<> toassist
<> <> <> with
<> <> <> <> <<break/fix issues and simple how to questions.
<> <> <> <> <<We also love to hear your product feedback! Let us know what
<> you
<> <> <> think
<> <> <> <> by
<> <> <> <> <<posting from the web interface: Partner Feedback
<> <> <> <> <<from your newsreader:
<> <> <> microsoft.private.directaccess.partnerfeedback.
<> <> <> <> <<
<> <> <> <> <<We look forward to hearing from you!
<> <> <> <> <<
<> <> <> <> <<====================================================
<> <> <> <> <<
<> <> <> <> <<When responding to posts, please "Reply to Group" via your
<> <> newsreader
<> <> <> so
<> <> <> <> <<that others may learn and benefit from this issue.
<> <> <> <> <<
<> <> <> <> <<====================================================
<> <> <> <> <<
<> <> <> <> <<This posting is provided "AS IS" with no warranties, and
<> confers
<> <> no
<> <> <> <> <rights.
<> <> <> <> <<
<> <> <> <> <<====================================================
<> <> <> <> <<
<> <> <> <> <<
<> <> <> <> <<--------------------
<> <> <> <> <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <> <> <<<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <<<Subject: Re: Server Usage Report
<> <> <> <> <<<Date: Tue, 30 Jan 2007 14:28:52 -0000
<> <> <> <> <<<Lines: 125
<> <> <> <> <<<X-Priority: 3
<> <> <> <> <<<X-MSMail-Priority: Normal
<> <> <> <> <<<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <> <> <<<X-RFC2646: Format=Flowed; Original
<> <> <> <> <<<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <> <> <<<Message-ID: <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <<<Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <<<NNTP-Posting-Host: 80.168.252.171
<> <> <> <> <<<Path:
<> <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
<> <> <> <> <<<Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> microsoft.public.windows.server.sbs:13773
<> <> <> <> <<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <<<
<> <> <> <> <<<The Server reports still are excluding the remote access
part
<> of
<> <> the
<> <> <> <> <<<reports. All the other information has come back again. The
<> <> remote
<> <> <> <> <<access
<> <> <> <> <<<is definitely being recorded in the IN*.log files still.
<> <> <> <> <<<
<> <> <> <> <<<
<> <> <> <> <<<
<> <> <> <> <<<Looking at the SBSMonitoring databases, the relevant tables
<> for
<> <> <> Remote
<> <> <> <> <<<access are indeed empty, so the collection of them must be
<> <> failing
<> <> <> for
<> <> <> <> <<some
<> <> <> <> <<<reason?
<> <> <> <> <<<
<> <> <> <> <<<
<> <> <> <> <<<Help!
<> <> <> <> <<<
<> <> <> <> <<<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
<> <> message
<> <> <> <> <<<news:nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> <> <<<> Hi Neil,
<> <> <> <> <<<>
<> <> <> <> <<<> This is Robert Li, Inn Jin is temporarily out of the
<> Newsgroups
<> <> <> and
<> <> <> I
<> <> <> <> am
<> <> <> <> <<<> his backup.
<> <> <> <> <<<>
<> <> <> <> <<<> I just write to see how the things are going on, if you
have
<> <> any
<> <> <> <> <<<> questions,
<> <> <> <> <<<> please don't hesitate to let me know.
<> <> <> <> <<<>
<> <> <> <> <<<> Best regards,
<> <> <> <> <<<>
<> <> <> <> <<<> Robert Li(MSFT)
<> <> <> <> <<<>
<> <> <> <> <<<> Microsoft CSS Online Newsgroup Support
<> <> <> <> <<<>
<> <> <> <> <<<> Get Secure! - www.microsoft.com/security
<> <> <> <> <<<>
<> <> <> <> <<<> ====================================================
<> <> <> <> <<<>
<> <> <> <> <<<> PLEASE NOTE: The partner managed newsgroups are provided
<> <> toassist
<> <> <> <> with
<> <> <> <> <<<> break/fix issues and simple how to questions.
<> <> <> <> <<<> We also love to hear your product feedback! Let us know
<> what
<> <> you
<> <> <> <> think
<> <> <> <> <<by
<> <> <> <> <<<> posting from the web interface: Partner Feedback
<> <> <> <> <<<> from your newsreader:
<> <> <> <> microsoft.private.directaccess.partnerfeedback.
<> <> <> <> <<<>
<> <> <> <> <<<> We look forward to hearing from you!
<> <> <> <> <<<>
<> <> <> <> <<<> ====================================================
<> <> <> <> <<<>
<> <> <> <> <<<> When responding to posts, please "Reply to Group" via your
<> <> <> newsreader
<> <> <> <> so
<> <> <> <> <<<> that others may learn and benefit from this issue.
<> <> <> <> <<<>
<> <> <> <> <<<> ====================================================
<> <> <> <> <<<>
<> <> <> <> <<<> This posting is provided "AS IS" with no warranties, and
<> <> confers
<> <> <> no
<> <> <> <> <<<> rights.
<> <> <> <> <<<>
<> <> <> <> <<<> ====================================================
<> <> <> <> <<<>
<> <> <> <> <<<>
<> <> <> <> <<<> --------------------
<> <> <> <> <<<> <X-Tomcat-ID: 287316058
<> <> <> <> <<<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <<<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <<<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <<<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <<<> <MIME-Version: 1.0
<> <> <> <> <<<> <Content-Type: text/plain
<> <> <> <> <<<> <Content-Transfer-Encoding: 7bit
<> <> <> <> <<<> <From: v-innjin(a)online.microsoft.com ("Inn Jin [MSFT]")
<> <> <> <> <<<> <Organization: Microsoft
<> <> <> <> <<<> <Date: Fri, 26 Jan 2007 14:52:53 GMT
<> <> <> <> <<<> <Subject: Re: Server Usage Report
<> <> <> <> <<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <<<> <Message-ID: <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <<<> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <<<> <Lines: 41
<> <> <> <> <<<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <<<> <Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> microsoft.public.windows.server.sbs:12958
<> <> <> <> <<<> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<> <> <> <> <<<> <
<> <> <> <> <<<> <Hi Neil,
<> <> <> <> <<<> <
<> <> <> <> <<<> <Thank you for reply, please monitoring your server for a
<> <> period
<> <> <> of
<> <> <> <> <time,
<> <> <> <> <<<> if
<> <> <> <> <<<> <you have update, feel free to let me know!
<> <> <> <> <<<> <
<> <> <> <> <<<> <Have a nice day!
<> <> <> <> <<<> <
<> <> <> <> <<<> <Best regards,
<> <> <> <> <<<> <
<> <> <> <> <<<> <Inn Jin (MSFT)
<> <> <> <> <<<> <
<> <> <> <> <<<> <Microsoft CSS Online Newsgroup Support
<> <> <> <> <<<> <
<> <> <> <> <<<> <Get Secure! - www.microsoft.com/security
<> <> <> <> <<<> <=====================================================
<> <> <> <> <<<> <This newsgroup only focuses on SBS technical issues. If
you
<> <> have
<> <> <> <> issues
<> <> <> <> <<<> <regarding other Microsoft products, you'd better post in
<> the
<> <> <> <> <<<> corresponding
<> <> <> <> <<<> <newsgroups so that they can be resolved in an efficient
and
<> <> <> timely
<> <> <> <> <<<> manner.
<> <> <> <> <<<> <You can locate the newsgroup here:
<> <> <> <> <<<> <
<> <> <> <> <<<>
<> <> <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <> <<<> <
<> <> <> <> <<<> <When opening a new thread via the web interface, we
<> recommend
<> <> you
<> <> <> <> check
<> <> <> <> <<<> the
<> <> <> <> <<<> <"Notify me of replies" box to receive e-mail notifications
<> <> when
<> <> <> <> there
<> <> <> <> <<are
<> <> <> <> <<<> <any updates in your thread. When responding to posts via
<> your
<> <> <> <> <<newsreader,
<> <> <> <> <<<> <please "Reply to Group" so that others may learn and
<> benefit
<> <> from
<> <> <> <> your
<> <> <> <> <<<> <issue.
<> <> <> <> <<<> <
<> <> <> <> <<<> <Microsoft engineers can only focus on one issue per
thread.
<> <> <> Although
<> <> <> <> we
<> <> <> <> <<<> <provide other information for your reference, we recommend
<> you
<> <> <> post
<> <> <> <> <<<> <different incidents in different threads to keep the
thread
<> <> <> clean.
<> <> <> <> In
<> <> <> <> <<<> doing
<> <> <> <> <<<> <so, it will ensure your issues are resolved in a timely
<> <> manner.
<> <> <> <> <<<> <
<> <> <> <> <<<> <For urgent issues, you may want to contact Microsoft CSS
<> <> <> directly.
<> <> <> <> <<Please
<> <> <> <> <<<> <check http://support.microsoft.com for regional support
<> phone
<> <> <> <> numbers.
<> <> <> <> <<<> <Any input or comments in this thread are highly
<> appreciated.
<> <> <> <> <<<> <=====================================================
<> <> <> <> <<<> <This posting is provided "AS IS" with no warranties, and
<> <> confers
<> <> <> no
<> <> <> <> <<<> rights.
<> <> <> <> <<<> <
<> <> <> <> <<<> <
<> <> <> <> <<<>
<> <> <> <> <<<
<> <> <> <> <<<
<> <> <> <> <<<
<> <> <> <> <<
<> <> <> <> <<
<> <> <> <> <
<> <> <> <> <
<> <> <> <>
<> <> <> <
<> <> <> <
<> <> <> <
<> <> <>
<> <> <
<> <> <
<> <> <
<> <>
<> <
<> <
<> <
<>
<
<
<

From: Neil Jordan on 8 Mar 2007 04:43

---

Hi

Getting there slowly.

I have removed the Monitoring Component, but had to reboot after and before
the items below which might explain some of the differences.
I have completed the items below successfully:
Deleted the first Registry key, the second didn't exist
The Monitoring site in IIS wasn't there.
Renamed the MSSQL$SBSMONITORING - had to stop it in the SQL server first
though
inetpub\monitoring didn't exist
Now I am waiting to get an opportunity to reboot again.

However I have to say that I will be unlikely to want to run the CEICW given
all the problems I have had with it in the past!

Neil


"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
news:PzEDcO%23WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl...
> Hi Neil,
>
> Thanks for updating.
>
> Since you have no option to reinstall Monitoring component, please take
> the
> following steps:
>
> 1. Uninstall the SBS Monitoring component
>
> 1) Click Start, click Control Panel, and then click Add or Remove
> Programs.
> 2) Select Windows Small Business Server 2003 and then click Change/Remove.
> The Setup Wizard appears.
> 3) Click Next to start the wizard.
> 4)On the Windows Configuration page, click Next.
> 5) On the Component Selection page, in the Action column, change Server
> Tools to Maintenance, change Monitoring component to Remove, and then
> click
> Next.
> 6)On the Component Summary page, click Next.
> 7) Click Finish.
>
> 2. Delete Registry Keys
>
> 1) Delete
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
> 2) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
> Server\SBSMONITORING
>
> 3. Delete IIS Virtual Directory
>
> 1)Open IIS, expand servername, Web Sites, Default Web Site
> 2)Delete Monitoring
>
> 4. Rename Folders
>
> 1) Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to
> MSSQL$SBSMONITORING.OLD
> 2) Rename C:\inetpub\monitoring to monitoring.old
>
> 5. Reboot the server, and install the Monitoring component
>
> 1) In Add or Remove Programs, select Windows Small Business Server 2003
> and
> then click Change/Remove. The Setup Wizard appears.
> 2) Click Next.
> 3)On the Windows Configuration page, click Next.
> 4) On the Component Selection page, in the Action column, change Server
> Tools to Maintenance, change Monitoring component to Install, and then
> click Next.
> 5) On the Logon Information page, click Next.
> 6)On the Component Summary page, click Next.
> 7)Click Finish.
>
> 6. Let's re-run the CEICW as well.
>
> Note: The original performance and usage data may be lost.
>
> Please also ignore the prompted information and continue the process.
>
> After this action, please monitor the system for some time and see if the
> problem can be resolved.
>
> If you need further assistance, please don't hesitate to let me know.
>
>
> Best regards,
>
> Robert Li(MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
>
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check
> the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In
> doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
>
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> --------------------
> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl>
> <Subject: Re: Server Usage Report
> <Date: Wed, 28 Feb 2007 15:09:20 -0000
> <Lines: 865
> <X-Priority: 3
> <X-MSMail-Priority: Normal
> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <X-RFC2646: Format=Flowed; Original
> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <Message-ID: <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl>
> <Newsgroups: microsoft.public.windows.server.sbs
> <NNTP-Posting-Host: 80.168.252.171
> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:20083
> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <
> <When I select Maintenance, I can only choose to Remove Monitoring, as I
> have
> <no option to Reinstall.
> <
> <Do I follow this, then do it again and Install?
> <
> <When I choose the Remove option, clicking Next gives me a screen saying
> that
> <it needs 5Mb for the Server Tools Maintenance as well as 10Mb for the
> <removal of the Monitoring - bit concerned over the 5Mb.
> <
> <Neil
> <
> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
> <news:SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl...
> <> Hi Neil,
> <>
> <> Thanks for updating.
> <>
> <> By now, Inn and I have tried all the methods but the problem still
> cannot
> <> be resolved. I also asked many my colleagues for advice about this
> issue.
> <> This problem may be more complex than expected. Thank you very much for
> <> your time and patience.
> <>
> <> Please take your time to reinstall the Monitoring component to see if
> the
> <> problem can be resolved.
> <>
> <> To do this:
> <>
> <> 1. Open Control Panel and the double click Add or Remove Programs.
> <> 2. Click Windows Small Business Server 2003 and click Change/Remove.
> <> 3. Click Next two times.
> <> 4. Select Server Tools, select Maintenance.
> <> 5. Click Monitoring below and then select Reinstall.
> <> 6. Click Next two times.
> <>
> <> After this, please keep on monitoring for a period of time to see if
> the
> <> problem can be resolved.
> <>
> <> I am looking forward to hear from you.
> <>
> <> If you need further assistance, please don't hesitate to let me know.
> <>
> <> Best regards,
> <>
> <> Robert Li(MSFT)
> <>
> <> Microsoft CSS Online Newsgroup Support
> <>
> <> Get Secure! - www.microsoft.com/security
> <>
> <> =====================================================
> <>
> <> This newsgroup only focuses on SBS technical issues. If you have issues
> <> regarding other Microsoft products, you'd better post in the
> corresponding
> <> newsgroups so that they can be resolved in an efficient and timely
> manner.
> <> You can locate the newsgroup here:
> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <>
> <> When opening a new thread via the web interface, we recommend you check
> <> the
> <> "Notify me of replies" box to receive e-mail notifications when there
> are
> <> any updates in your thread. When responding to posts via your
> newsreader,
> <> please "Reply to Group" so that others may learn and benefit from your
> <> issue.
> <>
> <> Microsoft engineers can only focus on one issue per thread. Although we
> <> provide other information for your reference, we recommend you post
> <> different incidents in different threads to keep the thread clean. In
> <> doing
> <> so, it will ensure your issues are resolved in a timely manner.
> <>
> <> For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> <> check http://support.microsoft.com for regional support phone numbers.
> <>
> <> Any input or comments in this thread are highly appreciated.
> <>
> <> =====================================================
> <>
> <> This posting is provided "AS IS" with no warranties, and confers no
> <> rights.
> <>
> <> --------------------
> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <> <Subject: Re: Server Usage Report
> <> <Date: Tue, 27 Feb 2007 15:48:59 -0000
> <> <Lines: 691
> <> <X-Priority: 3
> <> <X-MSMail-Priority: Normal
> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <X-RFC2646: Format=Flowed; Original
> <> <Message-ID: <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <NNTP-Posting-Host: 80.168.252.171
> <> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
> <> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:19849
> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <
> <> <Maybe it is just a red herring then.
> <> <
> <> <My report still doesn't work though
> <> <
> <> <Neil
> <> <
> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
> <> <news:vL8%231zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> Hi Neil,
> <> <>
> <> <> Thanks for updating.
> <> <>
> <> <> Based on my research, the ISA Event ID: 5 may be caused by Backup or
> <> Anti
> <> <> Virus software. Please check the Event Viewer, if it appears
> randomly,
> <> <> that's normal.
> <> <>
> <> <> If you have any update, please don't hesitate to let me know.
> <> <>
> <> <>
> <> <> Best regards,
> <> <>
> <> <> Robert Li(MSFT)
> <> <>
> <> <> Microsoft CSS Online Newsgroup Support
> <> <>
> <> <> Get Secure! - www.microsoft.com/security
> <> <>
> <> <> =====================================================
> <> <>
> <> <> This newsgroup only focuses on SBS technical issues. If you have
> issues
> <> <> regarding other Microsoft products, you'd better post in the
> <> corresponding
> <> <> newsgroups so that they can be resolved in an efficient and timely
> <> manner.
> <> <> You can locate the newsgroup here:
> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <>
> <> <> When opening a new thread via the web interface, we recommend you
> check
> <> <> the
> <> <> "Notify me of replies" box to receive e-mail notifications when
> there
> <> are
> <> <> any updates in your thread. When responding to posts via your
> <> newsreader,
> <> <> please "Reply to Group" so that others may learn and benefit from
> your
> <> <> issue.
> <> <>
> <> <> Microsoft engineers can only focus on one issue per thread. Although
> we
> <> <> provide other information for your reference, we recommend you post
> <> <> different incidents in different threads to keep the thread clean.
> In
> <> <> doing
> <> <> so, it will ensure your issues are resolved in a timely manner.
> <> <>
> <> <> For urgent issues, you may want to contact Microsoft CSS directly.
> <> Please
> <> <> check http://support.microsoft.com for regional support phone
> numbers.
> <> <>
> <> <> Any input or comments in this thread are highly appreciated.
> <> <>
> <> <> =====================================================
> <> <>
> <> <> This posting is provided "AS IS" with no warranties, and confers no
> <> <> rights.
> <> <>
> <> <> --------------------
> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <Subject: Re: Server Usage Report
> <> <> <Date: Mon, 26 Feb 2007 14:24:01 -0000
> <> <> <Lines: 548
> <> <> <X-Priority: 3
> <> <> <X-MSMail-Priority: Normal
> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <> <X-RFC2646: Format=Flowed; Original
> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <> <Message-ID: <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
> <> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <NNTP-Posting-Host: 80.168.252.171
> <> <> <Path:
> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.server.sbs:19638
> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <
> <> <> <No, I don't have real-time protection running on the server.
> <> <> <
> <> <> <Neil
> <> <> <
> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
> <> <> <news:I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> <> Hi Neil,
> <> <> <>
> <> <> <> Thanks for updating.
> <> <> <>
> <> <> <> I am sorry for the delay response due to leaving office for some
> <> days.
> <> <> <>
> <> <> <> According to the event log, the logging stopped because the
> logging
> <> <> engine
> <> <> <> was unable to write data to the log file. The error code there
> was
> <> <> <> OX80070021. The code can be converted to STIERR_DEVICE_LOCKED. It
> <> <> appears
> <> <> <> that the log file was locked so that the data cannot be written
> into
> <> <> the
> <> <> <> file.
> <> <> <>
> <> <> <> Do you have any anti-virus software running on the server? Based
> on
> <> my
> <> <> <> research, the issue is probably caused because the anti-virus
> <> real-time
> <> <> <> scan engine locked that file.
> <> <> <>
> <> <> <> Here, I suggest you modify the anti-virus real-time scan
> settings.
> <> <> Ensure
> <> <> <> that the ISA logging folder is excluded from the real-time scan
> <> range.
> <> <> <> Restart the anti-virus software and monitoring to see if the
> problem
> <> <> will
> <> <> <> occur again.
> <> <> <>
> <> <> <> I am looking forward to hear from you.
> <> <> <>
> <> <> <> If you need further assistance, please don't hesitate to let me
> <> know.
> <> <> <>
> <> <> <> Best regards,
> <> <> <>
> <> <> <> Robert Li(MSFT)
> <> <> <>
> <> <> <> Microsoft CSS Online Newsgroup Support
> <> <> <>
> <> <> <> Get Secure! - www.microsoft.com/security
> <> <> <>
> <> <> <> =====================================================
> <> <> <>
> <> <> <> This newsgroup only focuses on SBS technical issues. If you have
> <> issues
> <> <> <> regarding other Microsoft products, you'd better post in the
> <> <> corresponding
> <> <> <> newsgroups so that they can be resolved in an efficient and
> timely
> <> <> manner.
> <> <> <> You can locate the newsgroup here:
> <> <> <>
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <>
> <> <> <> When opening a new thread via the web interface, we recommend you
> <> check
> <> <> <> the
> <> <> <> "Notify me of replies" box to receive e-mail notifications when
> <> there
> <> <> are
> <> <> <> any updates in your thread. When responding to posts via your
> <> <> newsreader,
> <> <> <> please "Reply to Group" so that others may learn and benefit from
> <> your
> <> <> <> issue.
> <> <> <>
> <> <> <> Microsoft engineers can only focus on one issue per thread.
> Although
> <> we
> <> <> <> provide other information for your reference, we recommend you
> post
> <> <> <> different incidents in different threads to keep the thread
> clean.
> <> In
> <> <> <> doing
> <> <> <> so, it will ensure your issues are resolved in a timely manner.
> <> <> <>
> <> <> <> For urgent issues, you may want to contact Microsoft CSS
> directly.
> <> <> Please
> <> <> <> check http://support.microsoft.com for regional support phone
> <> numbers.
> <> <> <>
> <> <> <> Any input or comments in this thread are highly appreciated.
> <> <> <>
> <> <> <> =====================================================
> <> <> <>
> <> <> <> This posting is provided "AS IS" with no warranties, and confers
> no
> <> <> <> rights.
> <> <> <>
> <> <> <> --------------------
> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <Subject: Re: Server Usage Report
> <> <> <> <Date: Fri, 23 Feb 2007 11:57:56 -0000
> <> <> <> <Lines: 410
> <> <> <> <X-Priority: 3
> <> <> <> <X-MSMail-Priority: Normal
> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <> <> <X-RFC2646: Format=Flowed; Original
> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <> <> <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <NNTP-Posting-Host: 80.168.252.171
> <> <> <> <Path:
> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
> <> microsoft.public.windows.server.sbs:19147
> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <
> <> <> <> <No matter what I try, including the details below I still can't
> get
> <> it
> <> <> to
> <> <> <> <work.
> <> <> <> <
> <> <> <> <I had wondered if the server needed a reboot, but even that
> hasn't
> <> <> made
> <> <> <> it
> <> <> <> <work.
> <> <> <> <
> <> <> <> <Neil
> <> <> <> <
> <> <> <> <
> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
> message
> <> <> <> <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> <> <> Hi Neil,
> <> <> <> <>
> <> <> <> <> After researching the MPS report, I cannot find any warnings
> or
> <> <> errors
> <> <> <> <> related to the Monitoring and Reporting.
> <> <> <> <>
> <> <> <> <> 1. If you use a router to access the Internet, usage
> information
> <> for
> <> <> <> <> Internet activity will not be included in the report.
> <> <> <> <> 2. If you have installed ISA on SBS 2003? If so, ISA will
> track
> <> the
> <> <> <> <> Remote
> <> <> <> <> Connection Activity and the Server Usage Report cannot fetch
> that
> <> <> data.
> <> <> <> <> You may configure the Server Usage Report to send ISA logs.
> <> <> <> <>
> <> <> <> <> If you did receive the Web Activity by Computer report before,
> <> you
> <> <> may
> <> <> <> <> need
> <> <> <> <> to disable the Reporting Service and then re-configure it. To
> do
> <> <> that:
> <> <> <> <>
> <> <> <> <> 1.Open Server Management, and then click Monitoring and
> Reporting
> <> in
> <> <> <> the
> <> <> <> <> left pane.
> <> <> <> <> 2.In the right pane, click Change Server Status Report
> Settings.
> <> <> <> <> 3.Click to select Server Usage Report, and then click Edit.
> <> <> <> <> 4.Click Content tab, and then click Add button to add the
> logs,
> <> such
> <> <> as
> <> <> <> <> ISA
> <> <> <> <> logs.
> <> <> <> <> 5.Follow the instruction to finish the Wizard.
> <> <> <> <>
> <> <> <> <> Then please take your time to monitoring the server.
> <> <> <> <>
> <> <> <> <> If you have any update, please don't hesitate to let me know.
> <> <> <> <>
> <> <> <> <>
> <> <> <> <> Best regards,
> <> <> <> <>
> <> <> <> <> Robert Li(MSFT)
> <> <> <> <>
> <> <> <> <> Microsoft CSS Online Newsgroup Support
> <> <> <> <>
> <> <> <> <> Get Secure! - www.microsoft.com/security
> <> <> <> <>
> <> <> <> <> =====================================================
> <> <> <> <>
> <> <> <> <> This newsgroup only focuses on SBS technical issues. If you
> have
> <> <> issues
> <> <> <> <> regarding other Microsoft products, you'd better post in the
> <> <> <> corresponding
> <> <> <> <> newsgroups so that they can be resolved in an efficient and
> <> timely
> <> <> <> manner.
> <> <> <> <> You can locate the newsgroup here:
> <> <> <> <>
> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <> <>
> <> <> <> <> When opening a new thread via the web interface, we recommend
> you
> <> <> check
> <> <> <> <> the
> <> <> <> <> "Notify me of replies" box to receive e-mail notifications
> when
> <> <> there
> <> <> <> are
> <> <> <> <> any updates in your thread. When responding to posts via your
> <> <> <> newsreader,
> <> <> <> <> please "Reply to Group" so that others may learn and benefit
> from
> <> <> your
> <> <> <> <> issue.
> <> <> <> <>
> <> <> <> <> Microsoft engineers can only focus on one issue per thread.
> <> Although
> <> <> we
> <> <> <> <> provide other information for your reference, we recommend you
> <> post
> <> <> <> <> different incidents in different threads to keep the thread
> <> clean.
> <> <> In
> <> <> <> <> doing
> <> <> <> <> so, it will ensure your issues are resolved in a timely
> manner.
> <> <> <> <>
> <> <> <> <> For urgent issues, you may want to contact Microsoft CSS
> <> directly.
> <> <> <> Please
> <> <> <> <> check http://support.microsoft.com for regional support phone
> <> <> numbers.
> <> <> <> <>
> <> <> <> <> Any input or comments in this thread are highly appreciated.
> <> <> <> <>
> <> <> <> <> =====================================================
> <> <> <> <>
> <> <> <> <> This posting is provided "AS IS" with no warranties, and
> confers
> <> no
> <> <> <> <> rights.
> <> <> <> <>
> <> <> <> <> --------------------
> <> <> <> <> <X-Tomcat-ID: 244766817
> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <MIME-Version: 1.0
> <> <> <> <> <Content-Type: text/plain
> <> <> <> <> <Content-Transfer-Encoding: 7bit
> <> <> <> <> <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
> <> <> <> <> <Organization: Microsoft
> <> <> <> <> <Date: Fri, 02 Feb 2007 11:56:09 GMT
> <> <> <> <> <Subject: Re: Server Usage Report
> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <> <Message-ID: <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <> <Lines: 247
> <> <> <> <> <Path: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> microsoft.public.windows.server.sbs:14591
> <> <> <> <> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
> <> <> <> <> <
> <> <> <> <> <Hi Neil,
> <> <> <> <> <
> <> <> <> <> <Thanks for updating.
> <> <> <> <> <
> <> <> <> <> <Have researching all the logs, I cannot find the cause of
> this
> <> <> issue.
> <> <> <> I
> <> <> <> <> <find this may be a bug of SBS server. Someone has reported a
> <> bug:
> <> <> Some
> <> <> <> <> VPN
> <> <> <> <> <accesses are not listed in the "Remote Connection Activity"
> <> section
> <> <> in
> <> <> <> <> <Server Usage Report. Maybe your situation is like that.
> <> <> <> <> <
> <> <> <> <> <Please send me the MPS-Report to v-robeli(a)microsoft.com with
> <> <> <> <> <subject:37507673- Server Usage Report
> <> <> <> <> <for further research.
> <> <> <> <> <
> <> <> <> <> <I am looking forward to hear from you.
> <> <> <> <> <
> <> <> <> <> <Have a nice weekend.
> <> <> <> <> <
> <> <> <> <> <
> <> <> <> <> <Best regards,
> <> <> <> <> <
> <> <> <> <> <Robert Li(MSFT)
> <> <> <> <> <
> <> <> <> <> <Microsoft CSS Online Newsgroup Support
> <> <> <> <> <
> <> <> <> <> <Get Secure! - www.microsoft.com/security
> <> <> <> <> <
> <> <> <> <> <=====================================================
> <> <> <> <> <
> <> <> <> <> <This newsgroup only focuses on SBS technical issues. If you
> have
> <> <> <> issues
> <> <> <> <> <regarding other Microsoft products, you'd better post in the
> <> <> <> <> corresponding
> <> <> <> <> <newsgroups so that they can be resolved in an efficient and
> <> timely
> <> <> <> <> manner.
> <> <> <> <> <You can locate the newsgroup here:
> <> <> <> <>
> <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <> <> <
> <> <> <> <> <When opening a new thread via the web interface, we recommend
> <> you
> <> <> <> check
> <> <> <> <> the
> <> <> <> <> <"Notify me of replies" box to receive e-mail notifications
> when
> <> <> there
> <> <> <> are
> <> <> <> <> <any updates in your thread. When responding to posts via your
> <> <> <> newsreader,
> <> <> <> <> <please "Reply to Group" so that others may learn and benefit
> <> from
> <> <> your
> <> <> <> <> <issue.
> <> <> <> <> <
> <> <> <> <> <Microsoft engineers can only focus on one issue per thread.
> <> <> Although
> <> <> <> we
> <> <> <> <> <provide other information for your reference, we recommend
> you
> <> post
> <> <> <> <> <different incidents in different threads to keep the thread
> <> clean.
> <> <> In
> <> <> <> <> doing
> <> <> <> <> <so, it will ensure your issues are resolved in a timely
> manner.
> <> <> <> <> <
> <> <> <> <> <For urgent issues, you may want to contact Microsoft CSS
> <> directly.
> <> <> <> Please
> <> <> <> <> <check http://support.microsoft.com for regional support phone
> <> <> numbers.
> <> <> <> <> <
> <> <> <> <> <Any input or comments in this thread are highly appreciated.
> <> <> <> <> <
> <> <> <> <> <=====================================================
> <> <> <> <> <
> <> <> <> <> <This posting is provided "AS IS" with no warranties, and
> confers
> <> no
> <> <> <> <> rights.
> <> <> <> <> <
> <> <> <> <> <--------------------
> <> <> <> <> <<X-Tomcat-ID: 278370399
> <> <> <> <> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <<MIME-Version: 1.0
> <> <> <> <> <<Content-Type: text/plain
> <> <> <> <> <<Content-Transfer-Encoding: 7bit
> <> <> <> <> <<From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
> <> <> <> <> <<Organization: Microsoft
> <> <> <> <> <<Date: Wed, 31 Jan 2007 13:39:24 GMT
> <> <> <> <> <<Subject: Re: Server Usage Report
> <> <> <> <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <> <<Message-ID: <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <<Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <> <<Lines: 169
> <> <> <> <> <<Path: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <> <<Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> <> microsoft.public.windows.server.sbs:14095
> <> <> <> <> <<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
> <> <> <> <> <<
> <> <> <> <> <<Hi Archie,
> <> <> <> <> <<
> <> <> <> <> <<Please take your time to help me collect the log, MPS Report
> <> and
> <> <> send
> <> <> <> to
> <> <> <> <> <<v-robeli(a)microsoft.com. After the reinstallation, the
> situation
> <> <> may
> <> <> <> <> change
> <> <> <> <> <<on your server. After researching the report, we can know
> the
> <> <> <> situation
> <> <> <> <> of
> <> <> <> <> <<your server more clearly and give you troubleshooting
> <> suggestions.
> <> <> <> <> Thanks
> <> <> <> <> <<for understanding.
> <> <> <> <> <<
> <> <> <> <> <<I am looking forward to hear from you.
> <> <> <> <> <<
> <> <> <> <> <<Best regards,
> <> <> <> <> <<
> <> <> <> <> <<Robert Li(MSFT)
> <> <> <> <> <<
> <> <> <> <> <<Microsoft CSS Online Newsgroup Support
> <> <> <> <> <<
> <> <> <> <> <<Get Secure! - www.microsoft.com/security
> <> <> <> <> <<
> <> <> <> <> <<====================================================
> <> <> <> <> <<
> <> <> <> <> <<PLEASE NOTE: The partner managed newsgroups are provided
> <> toassist
> <> <> <> with
> <> <> <> <> <<break/fix issues and simple how to questions.
> <> <> <> <> <<We also love to hear your product feedback! Let us know
> what
> <> you
> <> <> <> think
> <> <> <> <> by
> <> <> <> <> <<posting from the web interface: Partner Feedback
> <> <> <> <> <<from your newsreader:
> <> <> <> microsoft.private.directaccess.partnerfeedback.
> <> <> <> <> <<
> <> <> <> <> <<We look forward to hearing from you!
> <> <> <> <> <<
> <> <> <> <> <<====================================================
> <> <> <> <> <<
> <> <> <> <> <<When responding to posts, please "Reply to Group" via your
> <> <> newsreader
> <> <> <> so
> <> <> <> <> <<that others may learn and benefit from this issue.
> <> <> <> <> <<
> <> <> <> <> <<====================================================
> <> <> <> <> <<
> <> <> <> <> <<This posting is provided "AS IS" with no warranties, and
> <> confers
> <> <> no
> <> <> <> <> <rights.
> <> <> <> <> <<
> <> <> <> <> <<====================================================
> <> <> <> <> <<
> <> <> <> <> <<
> <> <> <> <> <<--------------------
> <> <> <> <> <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <> <> <> <<<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <> <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <<<Subject: Re: Server Usage Report
> <> <> <> <> <<<Date: Tue, 30 Jan 2007 14:28:52 -0000
> <> <> <> <> <<<Lines: 125
> <> <> <> <> <<<X-Priority: 3
> <> <> <> <> <<<X-MSMail-Priority: Normal
> <> <> <> <> <<<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <> <> <> <<<X-RFC2646: Format=Flowed; Original
> <> <> <> <> <<<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <> <> <> <<<Message-ID: <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <<<Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <> <<<NNTP-Posting-Host: 80.168.252.171
> <> <> <> <> <<<Path:
> <> <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
> <> <> <> <> <<<Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> <> microsoft.public.windows.server.sbs:13773
> <> <> <> <> <<<X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <> <<<
> <> <> <> <> <<<The Server reports still are excluding the remote access
> part
> <> of
> <> <> the
> <> <> <> <> <<<reports. All the other information has come back again.
> The
> <> <> remote
> <> <> <> <> <<access
> <> <> <> <> <<<is definitely being recorded in the IN*.log files still.
> <> <> <> <> <<<
> <> <> <> <> <<<
> <> <> <> <> <<<
> <> <> <> <> <<<Looking at the SBSMonitoring databases, the relevant tables
> <> for
> <> <> <> Remote
> <> <> <> <> <<<access are indeed empty, so the collection of them must be
> <> <> failing
> <> <> <> for
> <> <> <> <> <<some
> <> <> <> <> <<<reason?
> <> <> <> <> <<<
> <> <> <> <> <<<
> <> <> <> <> <<<Help!
> <> <> <> <> <<<
> <> <> <> <> <<<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
> <> <> message
> <> <> <> <> <<<news:nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> <> <> <<<> Hi Neil,
> <> <> <> <> <<<>
> <> <> <> <> <<<> This is Robert Li, Inn Jin is temporarily out of the
> <> Newsgroups
> <> <> <> and
> <> <> <> I
> <> <> <> <> am
> <> <> <> <> <<<> his backup.
> <> <> <> <> <<<>
> <> <> <> <> <<<> I just write to see how the things are going on, if you
> have
> <> <> any
> <> <> <> <> <<<> questions,
> <> <> <> <> <<<> please don't hesitate to let me know.
> <> <> <> <> <<<>
> <> <> <> <> <<<> Best regards,
> <> <> <> <> <<<>
> <> <> <> <> <<<> Robert Li(MSFT)
> <> <> <> <> <<<>
> <> <> <> <> <<<> Microsoft CSS Online Newsgroup Support
> <> <> <> <> <<<>
> <> <> <> <> <<<> Get Secure! - www.microsoft.com/security
> <> <> <> <> <<<>
> <> <> <> <> <<<> ====================================================
> <> <> <> <> <<<>
> <> <> <> <> <<<> PLEASE NOTE: The partner managed newsgroups are provided
> <> <> toassist
> <> <> <> <> with
> <> <> <> <> <<<> break/fix issues and simple how to questions.
> <> <> <> <> <<<> We also love to hear your product feedback! Let us know
> <> what
> <> <> you
> <> <> <> <> think
> <> <> <> <> <<by
> <> <> <> <> <<<> posting from the web interface: Partner Feedback
> <> <> <> <> <<<> from your newsreader:
> <> <> <> <> microsoft.private.directaccess.partnerfeedback.
> <> <> <> <> <<<>
> <> <> <> <> <<<> We look forward to hearing from you!
> <> <> <> <> <<<>
> <> <> <> <> <<<> ====================================================
> <> <> <> <> <<<>
> <> <> <> <> <<<> When responding to posts, please "Reply to Group" via
> your
> <> <> <> newsreader
> <> <> <> <> so
> <> <> <> <> <<<> that others may learn and benefit from this issue.
> <> <> <> <> <<<>
> <> <> <> <> <<<> ====================================================
> <> <> <> <> <<<>
> <> <> <> <> <<<> This posting is provided "AS IS" with no warranties, and
> <> <> confers
> <> <> <> no
> <> <> <> <> <<<> rights.
> <> <> <> <> <<<>
> <> <> <> <> <<<> ====================================================
> <> <> <> <> <<<>
> <> <> <> <> <<<>
> <> <> <> <> <<<> --------------------
> <> <> <> <> <<<> <X-Tomcat-ID: 287316058
> <> <> <> <> <<<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <> <<<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <<<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <<<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <<<> <MIME-Version: 1.0
> <> <> <> <> <<<> <Content-Type: text/plain
> <> <> <> <> <<<> <Content-Transfer-Encoding: 7bit
> <> <> <> <> <<<> <From: v-innjin(a)online.microsoft.com ("Inn Jin [MSFT]")
> <> <> <> <> <<<> <Organization: Microsoft
> <> <> <> <> <<<> <Date: Fri, 26 Jan 2007 14:52:53 GMT
> <> <> <> <> <<<> <Subject: Re: Server Usage Report
> <> <> <> <> <<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <> <<<> <Message-ID: <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <<<> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <> <<<> <Lines: 41
> <> <> <> <> <<<> <Path: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <> <<<> <Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <> microsoft.public.windows.server.sbs:12958
> <> <> <> <> <<<> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
> <> <> <> <> <<<> <
> <> <> <> <> <<<> <Hi Neil,
> <> <> <> <> <<<> <
> <> <> <> <> <<<> <Thank you for reply, please monitoring your server for a
> <> <> period
> <> <> <> of
> <> <> <> <> <time,
> <> <> <> <> <<<> if
> <> <> <> <> <<<> <you have update, feel free to let me know!
> <> <> <> <> <<<> <
> <> <> <> <> <<<> <Have a nice day!
> <> <> <> <> <<<> <
> <> <> <> <> <<<> <Best regards,
> <> <> <> <> <<<> <
> <> <> <> <> <<<> <Inn Jin (MSFT)
> <> <> <> <> <<<> <
> <> <> <> <> <<<> <Microsoft CSS Online Newsgroup Support
> <> <> <> <> <<<> <
> <> <> <> <> <<<> <Get Secure! - www.microsoft.com/security
> <> <> <> <> <<<> <=====================================================
> <> <> <> <> <<<> <This newsgroup only focuses on SBS technical issues. If
> you
> <> <> have
> <> <> <> <> issues
> <> <> <> <> <<<> <regarding other Microsoft products, you'd better post in
> <> the
> <> <> <> <> <<<> corresponding
> <> <> <> <> <<<> <newsgroups so that they can be resolved in an efficient
> and
> <> <> <> timely
> <> <> <> <> <<<> manner.
> <> <> <> <> <<<> <You can locate the newsgroup here:
> <> <> <> <> <<<> <
> <> <> <> <> <<<>
> <> <> <>
> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <> <> <<<> <
> <> <> <> <> <<<> <When opening a new thread via the web interface, we
> <> recommend
> <> <> you
> <> <> <> <> check
> <> <> <> <> <<<> the
> <> <> <> <> <<<> <"Notify me of replies" box to receive e-mail
> notifications
> <> <> when
> <> <> <> <> there
> <> <> <> <> <<are
> <> <> <> <> <<<> <any updates in your thread. When responding to posts via
> <> your
> <> <> <> <> <<newsreader,
> <> <> <> <> <<<> <please "Reply to Group" so that others may learn and
> <> benefit
> <> <> from
> <> <> <> <> your
> <> <> <> <> <<<> <issue.
> <> <> <> <> <<<> <
> <> <> <> <> <<<> <Microsoft engineers can only focus on one issue per
> thread.
> <> <> <> Although
> <> <> <> <> we
> <> <> <> <> <<<> <provide other information for your reference, we
> recommend
> <> you
> <> <> <> post
> <> <> <> <> <<<> <different incidents in different threads to keep the
> thread
> <> <> <> clean.
> <> <> <> <> In
> <> <> <> <> <<<> doing
> <> <> <> <> <<<> <so, it will ensure your issues are resolved in a timely
> <> <> manner.
> <> <> <> <> <<<> <
> <> <> <> <> <<<> <For urgent issues, you may want to contact Microsoft CSS
> <> <> <> directly.
> <> <> <> <> <<Please
> <> <> <> <> <<<> <check http://support.microsoft.com for regional support
> <> phone
> <> <> <> <> numbers.
> <> <> <> <> <<<> <Any input or comments in this thread are highly
> <> appreciated.
> <> <> <> <> <<<> <=====================================================
> <> <> <> <> <<<> <This posting is provided "AS IS" with no warranties, and
> <> <> confers
> <> <> <> no
> <> <> <> <> <<<> rights.
> <> <> <> <> <<<> <
> <> <> <> <> <<<> <
> <> <> <> <> <<<>
> <> <> <> <> <<<
> <> <> <> <> <<<
> <> <> <> <> <<<
> <> <> <> <> <<
> <> <> <> <> <<
> <> <> <> <> <
> <> <> <> <> <
> <> <> <> <>
> <> <> <> <
> <> <> <> <
> <> <> <> <
> <> <> <>
> <> <> <
> <> <> <
> <> <> <
> <> <>
> <> <
> <> <
> <> <
> <>
> <
> <
> <
>

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