Server Usage Report
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From: Neil Jordan on 23 Mar 2007 07:05 Hi Robert All the settings you have detailed below are as you specified them, so I have made no changes. Neil "Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message news:MUMfzlTbHHA.4088(a)TK2MSFTNGHUB02.phx.gbl... > Hi Neil, > > Thanks for updating. > > I am sorry I made a mistake in my last post. I apologize for the > inconvenience to you. Please check the following: > > Note: Please backup the registry before you modify. > > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL > Server\SBSMONITORING\tracking > > (Default) > {6DC86044-0C71-11d3-9E18-00C04F79D434} > {E07FDDA4-5A21-11d2-9DAD-00C04F79D434} > {E07FDDA6-5A21-11d2-9DAD-00C04F79D434} > {E07FDDAD-5A21-11d2-9DAD-00C04F79D434} > > All above strings have empty Value data. > > For the > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring, I > found most items are the same. > > All the reports for the Outlook Web Access Activity are retrieved from > %windir%\system32\LogFiles. Please also check the following settings: > > 1. Under IIS- Default Website Properties, on the website tab, make sure > that "ENABLE LOGGING" is Checked. > > 2. Next click on the Properties Tab under the "Enable Logging" section - > Check the box for "Use Local time for file naming and rollover" > > After this it would take some time for the server usage report to collect > the data again and update it (assuming at least 24 hrs). > > I am looking forward to hear from you. > > If you need further assistance, please don't hesitate to let me know. > > Best regards, > > Robert Li(MSFT) > > Microsoft CSS Online Newsgroup Support > > Get Secure! - www.microsoft.com/security > > ===================================================== > > This newsgroup only focuses on SBS technical issues. If you have issues > regarding other Microsoft products, you'd better post in the corresponding > newsgroups so that they can be resolved in an efficient and timely manner. > You can locate the newsgroup here: > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > > When opening a new thread via the web interface, we recommend you check > the > "Notify me of replies" box to receive e-mail notifications when there are > any updates in your thread. When responding to posts via your newsreader, > please "Reply to Group" so that others may learn and benefit from your > issue. > > Microsoft engineers can only focus on one issue per thread. Although we > provide other information for your reference, we recommend you post > different incidents in different threads to keep the thread clean. In > doing > so, it will ensure your issues are resolved in a timely manner. > > For urgent issues, you may want to contact Microsoft CSS directly. Please > check http://support.microsoft.com for regional support phone numbers. > > Any input or comments in this thread are highly appreciated. > > ===================================================== > > This posting is provided "AS IS" with no warranties, and confers no > rights. > > -------------------- > <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> > <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> > <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> > <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> > <6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl> > <eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl> > <CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl> > <Subject: Re: Server Usage Report > <Date: Thu, 22 Mar 2007 09:22:41 -0000 > <Lines: 1602 > <X-Priority: 3 > <X-MSMail-Priority: Normal > <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <X-RFC2646: Format=Flowed; Original > <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <Message-ID: <#l1flOGbHHA.3616(a)TK2MSFTNGP05.phx.gbl> > <Newsgroups: microsoft.public.windows.server.sbs > <NNTP-Posting-Host: 80.168.252.171 > <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl > <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:24539 > <X-Tomcat-NG: microsoft.public.windows.server.sbs > < > <Hi Robert. > < > <Made the log file location change, but that didn't cure it. > < > <With regard the registry, I found the > <HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMONITORING > < > <key, but can't see values/keys detailed below that. > < > <At that level I have: > < > <(Default) value and the following keys: > < > <MSSQLServer > < > <Replication > < > <Setup > < > <SQLServerAgent > < > <Tracking > < > < > <With regard to: > <HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring > < > <I have > < > <LoggingLevel (2) > < > <MaxLogSize (5) > < > <MCWRun (1) > < > <MSDE_InstanceID (15) > < > <NumberDaysUsage (1) > < > < > < > <I do not have MSDE_Location, nor RunDredger > < > < > < > <Neil > < > < > < > < > < > < > <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message > <news:CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl... > <> Hi Neil, > <> > <> Thanks for updating. > <> > <> I am sorry to know the problem still exists after reinstalling the > <> Monitoring component. I apologize for the inconvenience to you. > Although > <> Inn and I have tried our best, the problem cannot be resolved. The > problem > <> seems to be more complex and time consuming. Thanks for your > understanding > <> and patience. > <> > <> I had a discussion with our engineers asked them for idea. The problem > may > <> be caused by the bad RRAS log. Please make the following changes in the > <> RRAS logging and then check whether the usage report gives us the > <> necessary > <> details: > <> > <> 1. Open the Routing and Remote Access Console. > <> 2. Navigate to "Remote Access Logging". > <> 3. Click on the "Local File" on the right pane and go to properties. > <> 4. Click on Log File. > <> 5. Change the location for the log. > <> 6. Then we need to wait for 24 hours for the new usage report to get > <> generated. > <> 7. This will create a new log daily and allow us to further narrow down > <> the > <> issue if it is not resolved by making this change. > <> > <> Then please check the following registry: > <> > <> Note: Please backup the registry before you modify. > <> > <> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL > <> Server\SBSMONITORING > <> (Default) > <> {6DC86044-0C71-11d3-9E18-00C04F79D434} > <> {E07FDDA4-5A21-11d2-9DAD-00C04F79D434} > <> {E07FDDA6-5A21-11d2-9DAD-00C04F79D434} > <> {E07FDDAD-5A21-11d2-9DAD-00C04F79D434} > <> > <> All above strings have empty Value data. > <> > <> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring > <> LoggingLevel Base: Hoxadecimal Value data: 2 > <> MaxLogSize Base: Hoxadecimal Value data: 5 > <> MCWRun Base: Hoxadecimal Value data: 1 > <> MSDE_InstanceID Base: Hoxadecimal Value data: f > <> MSDE_Location Value data: C:\Program Files\Microsoft SQL Server > (This > <> value may be different from yours) > <> RunDredger Base: Hoxadecimal Value data:0 > <> > <> Then please monitoring the server and see if the problem can be > resolved. > <> > <> I am looking forward to hear from you. > <> > <> If you need further assistance, please don't hesitate to let me know. > <> > <> Best regards, > <> > <> Robert Li(MSFT) > <> > <> Microsoft CSS Online Newsgroup Support > <> > <> Get Secure! - www.microsoft.com/security > <> > <> ===================================================== > <> > <> This newsgroup only focuses on SBS technical issues. If you have issues > <> regarding other Microsoft products, you'd better post in the > corresponding > <> newsgroups so that they can be resolved in an efficient and timely > manner. > <> You can locate the newsgroup here: > <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> > <> When opening a new thread via the web interface, we recommend you check > <> the > <> "Notify me of replies" box to receive e-mail notifications when there > are > <> any updates in your thread. When responding to posts via your > newsreader, > <> please "Reply to Group" so that others may learn and benefit from your > <> issue. > <> > <> Microsoft engineers can only focus on one issue per thread. Although we > <> provide other information for your reference, we recommend you post > <> different incidents in different threads to keep the thread clean. In > <> doing > <> so, it will ensure your issues are resolved in a timely manner. > <> > <> For urgent issues, you may want to contact Microsoft CSS directly. > Please > <> check http://support.microsoft.com for regional support phone numbers. > <> > <> Any input or comments in this thread are highly appreciated. > <> > <> ===================================================== > <> > <> This posting is provided "AS IS" with no warranties, and confers no > <> rights. > <> > <> -------------------- > <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> > <> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> > <> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> > <> <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> > <> <6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl> > <> <Subject: Re: Server Usage Report > <> <Date: Mon, 19 Mar 2007 09:44:59 -0000 > <> <Lines: 1294 > <> <X-Priority: 3 > <> <X-MSMail-Priority: Normal > <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <> <X-RFC2646: Format=Flowed; Original > <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <> <Message-ID: <eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl> > <> <Newsgroups: microsoft.public.windows.server.sbs > <> <NNTP-Posting-Host: 80.168.252.171 > <> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl > <> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:23726 > <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <> < > <> <Finished the re-installation, but still doesn't appear in the logs. > <> < > <> <Neil > <> < > <> < > <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message > <> <news:6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl... > <> <> Hi Neil, > <> <> > <> <> Thanks for updating. > <> <> > <> <> I took the steps to uninstall the SBS Monitoring component and that > <> worked > <> <> successfully. It's expected behavior that some registries and > virtual > <> <> directory don't not exist, because the configurations are different > <> <> between > <> <> you server and my test machine. Please take you time to reinstall > the > <> <> Monitoring component. Then keep monitoring the server to see if the > <> issue > <> <> will reoccur. > <> <> > <> <> Thanks again for your time and cooperation. > <> <> > <> <> If you need further assistance, please don't hesitate to let me know > <> <> > <> <> Best regards, > <> <> > <> <> Robert Li(MSFT) > <> <> > <> <> Microsoft CSS Online Newsgroup Support > <> <> > <> <> Get Secure! - www.microsoft.com/security > <> <> > <> <> ===================================================== > <> <> > <> <> This newsgroup only focuses on SBS technical issues. If you have > issues > <> <> regarding other Microsoft products, you'd better post in the > <> corresponding > <> <> newsgroups so that they can be resolved in an efficient and timely > <> manner. > <> <> You can locate the newsgroup here: > <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> <> > <> <> When opening a new thread via the web interface, we recommend you > check > <> <> the > <> <> "Notify me of replies" box to receive e-mail notifications when > there > <> are > <> <> any updates in your thread. When responding to posts via your > <> newsreader, > <> <> please "Reply to Group" so that others may learn and benefit from > your > <> <> issue. > <> <> > <> <> Microsoft engineers can only focus on one issue per thread. Although > we > <> <> provide other information for your reference, we recommend you post > <> <> different incidents in different threads to keep the thread clean. > In > <> <> doing > <> <> so, it will ensure your issues are resolved in a timely manner. > <> <> > <> <> For urgent issues, you may want to contact Microsoft CSS directly. > <> Please > <> <> check http://support.microsoft.com for regional support phone > numbers. > <> <> > <> <> Any input or comments in this thread are highly appreciated. > <> <> > <> <> ===================================================== > <> <> > <> <> This posting is provided "AS IS" with no warranties, and confers no > <> <> rights. > <> <> > <> <> -------------------- > <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <> <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> > <> <> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <Subject: Re: Server Usage Report > <> <> <Date: Thu, 8 Mar 2007 09:43:25 -0000 > <> <> <Lines: 1101 > <> <> <X-Priority: 3 > <> <> <X-MSMail-Priority: Normal > <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <> <> <X-RFC2646: Format=Flowed; Original > <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <> <> <Message-ID: <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> > <> <> <Newsgroups: microsoft.public.windows.server.sbs > <> <> <NNTP-Posting-Host: 80.168.252.171 > <> <> <Path: > TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl > <> <> <Xref: TK2MSFTNGHUB02.phx.gbl > microsoft.public.windows.server.sbs:21673 > <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <> < > <> <> <Hi > <> <> < > <> <> <Getting there slowly. > <> <> < > <> <> <I have removed the Monitoring Component, but had to reboot after > and > <> <> before > <> <> <the items below which might explain some of the differences. > <> <> <I have completed the items below successfully: > <> <> <Deleted the first Registry key, the second didn't exist > <> <> <The Monitoring site in IIS wasn't there. > <> <> <Renamed the MSSQL$SBSMONITORING - had to stop it in the SQL server > <> first > <> <> <though > <> <> <inetpub\monitoring didn't exist > <> <> <Now I am waiting to get an opportunity to reboot again. > <> <> < > <> <> <However I have to say that I will be unlikely to want to run the > CEICW > <> <> given > <> <> <all the problems I have had with it in the past! > <> <> < > <> <> <Neil > <> <> < > <> <> < > <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message > <> <> <news:PzEDcO%23WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl... > <> <> <> Hi Neil, > <> <> <> > <> <> <> Thanks for updating. > <> <> <> > <> <> <> Since you have no option to reinstall Monitoring component, > please > <> take > <> <> <> the > <> <> <> following steps: > <> <> <> > <> <> <> 1. Uninstall the SBS Monitoring component > <> <> <> > <> <> <> 1) Click Start, click Control Panel, and then click Add or Remove > <> <> <> Programs. > <> <> <> 2) Select Windows Small Business Server 2003 and then click > <> <> Change/Remove. > <> <> <> The Setup Wizard appears. > <> <> <> 3) Click Next to start the wizard. > <> <> <> 4)On the Windows Configuration page, click Next. > <> <> <> 5) On the Component Selection page, in the Action column, change > <> Server > <> <> <> Tools to Maintenance, change Monitoring component to Remove, and > <> then > <> <> <> click > <> <> <> Next. > <> <> <> 6)On the Component Summary page, click Next. > <> <> <> 7) Click Finish. > <> <> <> > <> <> <> 2. Delete Registry Keys > <> <> <> > <> <> <> 1) Delete > <> <> <> > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring > <> <> <> 2) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL > <> <> <> Server\SBSMONITORING > <> <> <> > <> <> <> 3. Delete IIS Virtual Directory > <> <> <> > <> <> <> 1)Open IIS, expand servername, Web Sites, Default Web Site > <> <> <> 2)Delete Monitoring > <> <> <> > <> <> <> 4. Rename Folders > <> <> <> > <> <> <> 1) Rename C:\Program Files\Microsoft SQL > Server\MSSQL$SBSMONITORING > <> to > <> <> <> MSSQL$SBSMONITORING.OLD > <> <> <> 2) Rename C:\inetpub\monitoring to monitoring.old > <> <> <> > <> <> <> 5. Reboot the server, and install the Monitoring component > <> <> <> > <> <> <> 1) In Add or Remove Programs, select Windows Small Business > Server > <> 2003 > <> <> <> and > <> <> <> then click Change/Remove. The Setup Wizard appears. > <> <> <> 2) Click Next. > <> <> <> 3)On the Windows Configuration page, click Next. > <> <> <> 4) On the Component Selection page, in the Action column, change > <> Server > <> <> <> Tools to Maintenance, change Monitoring component to Install, and > <> then > <> <> <> click Next. > <> <> <> 5) On the Logon Information page, click Next. > <> <> <> 6)On the Component Summary page, click Next. > <> <> <> 7)Click Finish. > <> <> <> > <> <> <> 6. Let's re-run the CEICW as well. > <> <> <> > <> <> <> Note: The original performance and usage data may be lost. > <> <> <> > <> <> <> Please also ignore the prompted information and continue the > <> process. > <> <> <> > <> <> <> After this action, please monitor the system for some time and > see > <> if > <> <> the > <> <> <> problem can be resolved. > <> <> <> > <> <> <> If you need further assistance, please don't hesitate to let me > <> know. > <> <> <> > <> <> <> > <> <> <> Best regards, > <> <> <> > <> <> <> Robert Li(MSFT) > <> <> <> > <> <> <> Microsoft CSS Online Newsgroup Support > <> <> <> > <> <> <> Get Secure! - www.microsoft.com/security > <> <> <> > <> <> <> ===================================================== > <> <> <> > <> <> <> This newsgroup only focuses on SBS technical issues. If you have > <> issues > <> <> <> regarding other Microsoft products, you'd better post in the > <> <> corresponding > <> <> <> newsgroups so that they can be resolved in an efficient and > timely > <> <> manner. > <> <> <> You can locate the newsgroup here: > <> <> <> > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> <> <> > <> <> <> When opening a new thread via the web interface, we recommend you > <> check > <> <> <> the > <> <> <> "Notify me of replies" box to receive e-mail notifications when > <> there > <> <> are > <> <> <> any updates in your thread. When responding to posts via your > <> <> newsreader, > <> <> <> please "Reply to Group" so that others may learn and benefit from > <> your > <> <> <> issue. > <> <> <> > <> <> <> Microsoft engineers can only focus on one issue per thread. > Although > <> we > <> <> <> provide other information for your reference, we recommend you > post > <> <> <> different incidents in different threads to keep the thread > clean. > <> In > <> <> <> doing > <> <> <> so, it will ensure your issues are resolved in a timely manner. > <> <> <> > <> <> <> For urgent issues, you may want to contact Microsoft CSS > directly. > <> <> Please > <> <> <> check http://support.microsoft.com for regional support phone > <> numbers. > <> <> <> > <> <> <> Any input or comments in this thread are highly appreciated. > <> <> <> > <> <> <> ===================================================== > <> <> <> > <> <> <> This posting is provided "AS IS" with no warranties, and confers > no > <> <> <> rights. > <> <> <> > <> <> <> -------------------- > <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <> <> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <> <> <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <Subject: Re: Server Usage Report > <> <> <> <Date: Wed, 28 Feb 2007 15:09:20 -0000 > <> <> <> <Lines: 865 > <> <> <> <X-Priority: 3 > <> <> <> <X-MSMail-Priority: Normal > <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <> <> <> <X-RFC2646: Format=Flowed; Original > <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <> <> <> <Message-ID: <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> > <> <> <> <Newsgroups: microsoft.public.windows.server.sbs > <> <> <> <NNTP-Posting-Host: 80.168.252.171 > <> <> <> <Path: > <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl > <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl > <> microsoft.public.windows.server.sbs:20083 > <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <> <> < > <> <> <> <When I select Maintenance, I can only choose to Remove > Monitoring, > <> as > <> <> I > <> <> <> have > <> <> <> <no option to Reinstall. > <> <> <> < > <> <> <> <Do I follow this, then do it again and Install? > <> <> <> < > <> <> <> <When I choose the Remove option, clicking Next gives me a screen > <> <> saying > <> <> <> that > <> <> <> <it needs 5Mb for the Server Tools Maintenance as well as 10Mb > for > <> the > <> <> <> <removal of the Monitoring - bit concerned over the 5Mb. > <> <> <> < > <> <> <> <Neil > <> <> <> < > <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in > message > <> <> <> <news:SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl... > <> <> <> <> Hi Neil, > <> <> <> <> > <> <> <> <> Thanks for updating. > <> <> <> <> > <> <> <> <> By now, Inn and I have tried all the methods but the problem > <> still > <> <> <> cannot > <> <> <> <> be resolved. I also asked many my colleagues for advice about > <> this > <> <> <> issue. > <> <> <> <> This problem may be more complex than expected. Thank you very > <> much > <> <> for > <> <> <> <> your time and patience. > <> <> <> <> > <> <> <> <> Please take your time to reinstall the Monitoring component to > <> see > <> <> if > <> <> <> the > <> <> <> <> problem can be resolved. > <> <> <> <> > <> <> <> <> To do this: > <> <> <> <> > <> <> <> <> 1. Open Control Panel and the double click Add or Remove > <> Programs. > <> <> <> <> 2. Click Windows Small Business Server 2003 and click > <> Change/Remove. > <> <> <> <> 3. Click Next two times. > <> <> <> <> 4. Select Server Tools, select Maintenance. > <> <> <> <> 5. Click Monitoring below and then select Reinstall. > <> <> <> <> 6. Click Next two times. > <> <> <> <> > <> <> <> <> After this, please keep on monitoring for a period of time to > see > <> if > <> <> <> the > <> <> <> <> problem can be resolved. > <> <> <> <> > <> <> <> <> I am looking forward to hear from you. > <> <> <> <> > <> <> <> <> If you need further assistance, please don't hesitate to let > me > <> <> know. > <> <> <> <> > <> <> <> <> Best regards, > <> <> <> <> > <> <> <> <> Robert Li(MSFT) > <> <> <> <> > <> <> <> <> Microsoft CSS Online Newsgroup Support > <> <> <> <> > <> <> <> <> Get Secure! - www.microsoft.com/security > <> <> <> <> > <> <> <> <> ===================================================== > <> <> <> <> > <> <> <> <> This newsgroup only focuses on SBS technical issues. If you > have > <> <> issues > <> <> <> <> regarding other Microsoft products, you'd better post in the > <> <> <> corresponding > <> <> <> <> newsgroups so that they can be resolved in an efficient and > <> timely > <> <> <> manner. > <> <> <> <> You can locate the newsgroup here: > <> <> <> <> > <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> <> <> <> > <> <> <> <> When opening a new thread via the web interface, we recommend > you > <> <> check > <> <> <> <> the > <> <> <> <> "Notify me of replies" box to receive e-mail notifications > when > <> <> there > <> <> <> are > <> <> <> <> any updates in your thread. When responding to posts via your > <> <> <> newsreader, > <> <> <> <> please "Reply to Group" so that others may learn and benefit > from > <> <> your > <> <> <> <> issue. > <> <> <> <> > <> <> <> <> Microsoft engineers can only focus on one issue per thread. > <> Although > <> <> we > <> <> <> <> provide other information for your reference, we recommend you > <> post > <> <> <> <> different incidents in different threads to keep the thread > <> clean. > <> <> In > <> <> <> <> doing > <> <> <> <> so, it will ensure your issues are resolved in a timely > manner. > <> <> <> <> > <> <> <> <> For urgent issues, you may want to contact Microsoft CSS > <> directly. > <> <> <> Please > <> <> <> <> check http://support.microsoft.com for regional support phone > <> <> numbers. > <> <> <> <> > <> <> <> <> Any input or comments in this thread are highly appreciated. > <> <> <> <> > <> <> <> <> ===================================================== > <> <> <> <> > <> <> <> <> This posting is provided "AS IS" with no warranties, and > confers > <> no > <> <> <> <> rights. > <> <> <> <> > <> <> <> <> -------------------- > <> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <> <> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <> <> <> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <Subject: Re: Server Usage Report > <> <> <> <> <Date: Tue, 27 Feb 2007 15:48:59 -0000 > <> <> <> <> <Lines: 691 > <> <> <> <> <X-Priority: 3 > <> <> <> <> <X-MSMail-Priority: Normal > <> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <> <> <> <> <X-RFC2646: Format=Flowed; Original > <> <> <> <> <Message-ID: <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs > <> <> <> <> <NNTP-Posting-Host: 80.168.252.171 > <> <> <> <> <Path: > <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl > <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl > <> <> microsoft.public.windows.server.sbs:19849 > <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <> <> <> < > <> <> <> <> <Maybe it is just a red herring then. > <> <> <> <> < > <> <> <> <> <My report still doesn't work though > <> <> <> <> < > <> <> <> <> <Neil > <> <> <> <> < > <> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in > <> message > <> <> <> <> <news:vL8%231zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl... > <> <> <> <> <> Hi Neil, > <> <> <> <> <> > <> <> <> <> <> Thanks for updating. > <> <> <> <> <> > <> <> <> <> <> Based on my research, the ISA Event ID: 5 may be caused by > <> Backup > <> <> or > <> <> <> <> Anti > <> <> <> <> <> Virus software. Please check the Event Viewer, if it > appears > <> <> <> randomly, > <> <> <> <> <> that's normal. > <> <> <> <> <> > <> <> <> <> <> If you have any update, please don't hesitate to let me > know. > <> <> <> <> <> > <> <> <> <> <> > <> <> <> <> <> Best regards, > <> <> <> <> <> > <> <> <> <> <> Robert Li(MSFT) > <> <> <> <> <> > <> <> <> <> <> Microsoft CSS Online Newsgroup Support > <> <> <> <> <> > <> <> <> <> <> Get Secure! - www.microsoft.com/security > <> <> <> <> <> > <> <> <> <> <> ===================================================== > <> <> <> <> <> > <> <> <> <> <> This newsgroup only focuses on SBS technical issues. If you > <> have > <> <> <> issues > <> <> <> <> <> regarding other Microsoft products, you'd better post in > the > <> <> <> <> corresponding > <> <> <> <> <> newsgroups so that they can be resolved in an efficient and > <> <> timely > <> <> <> <> manner. > <> <> <> <> <> You can locate the newsgroup here: > <> <> <> <> <> > <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> <> <> <> <> > <> <> <> <> <> When opening a new thread via the web interface, we > recommend > <> you > <> <> <> check > <> <> <> <> <> the > <> <> <> <> <> "Notify me of replies" box to receive e-mail notifications > <> when > <> <> <> there > <> <> <> <> are > <> <> <> <> <> any updates in your thread. When responding to posts via > your > <> <> <> <> newsreader, > <> <> <> <> <> please "Reply to Group" so that others may learn and > benefit > <> from > <> <> <> your > <> <> <> <> <> issue. > <> <> <> <> <> > <> <> <> <> <> Microsoft engineers can only focus on one issue per thread. > <> <> Although > <> <> <> we > <> <> <> <> <> provide other information for your reference, we recommend > you > <> <> post > <> <> <> <> <> different incidents in different threads to keep the thread > <> <> clean. > <> <> <> In > <> <> <> <> <> doing > <> <> <> <> <> so, it will ensure your issues are resolved in a timely > <> manner. > <> <> <> <> <> > <> <> <> <> <> For urgent issues, you may want to contact Microsoft CSS > <> <> directly. > <> <> <> <> Please > <> <> <> <> <> check http://support.microsoft.com for regional support > phone > <> <> <> numbers. > <> <> <> <> <> > <> <> <> <> <> Any input or comments in this thread are highly > appreciated. > <> <> <> <> <> > <> <> <> <> <> ===================================================== > <> <> <> <> <> > <> <> <> <> <> This posting is provided "AS IS" with no warranties, and > <> confers > <> <> no > <> <> <> <> <> rights. > <> <> <> <> <> > <> <> <> <> <> -------------------- > <> <> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <> <> <> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <Subject: Re: Server Usage Report > <> <> <> <> <> <Date: Mon, 26 Feb 2007 14:24:01 -0000 > <> <> <> <> <> <Lines: 548 > <> <> <> <> <> <X-Priority: 3 > <> <> <> <> <> <X-MSMail-Priority: Normal > <> <> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <> <> <> <> <> <X-RFC2646: Format=Flowed; Original > <> <> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <> <> <> <> <> <Message-ID: <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs > <> <> <> <> <> <NNTP-Posting-Host: 80.168.252.171 > <> <> <> <> <> <Path: > <> <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl > <> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl > <> <> <> microsoft.public.windows.server.sbs:19638 > <> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <> <> <> <> < > <> <> <> <> <> <No, I don't have real-time protection running on the > server. > <> <> <> <> <> < > <> <> <> <> <> <Neil > <> <> <> <> <> < > <> <> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote > in > <> <> message > <> <> <> <> <> <news:I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl... > <> <> <> <> <> <> Hi Neil, > <> <> <> <> <> <> > <> <> <> <> <> <> Thanks for updating. > <> <> <> <> <> <> > <> <> <> <> <> <> I am sorry for the delay response due to leaving office > for > <> <> some > <> <> <> <> days. > <> <> <> <> <> <> > <> <> <> <> <> <> According to the event log, the logging stopped because > the > <> <> <> logging > <> <> <> <> <> engine > <> <> <> <> <> <> was unable to write data to the log file. The error code > <> there > <> <> <> was > <> <> <> <> <> <> OX80070021. The code can be converted to > <> STIERR_DEVICE_LOCKED. > <> <> It > <> <> <> <> <> appears > <> <> <> <> <> <> that the log file was locked so that the data cannot be > <> <> written > <> <> <> into > <> <> <> <> <> the > <> <> <> <> <> <> file. > <> <> <> <> <> <> > <> <> <> <> <> <> Do you have any anti-virus software running on the > server? > <> <> Based > <> <> <> on > <> <> <> <> my > <> <> <> <> <> <> research, the issue is probably caused because the > <> anti-virus > <> <> <> <> real-time > <> <> <> <> <> <> scan engine locked that file. > <> <> <> <> <> <> > <> <> <> <> <> <> Here, I suggest you modify the anti-virus real-time scan > <> <> <> settings. > <> <> <> <> <> Ensure > <> <> <> <> <> <> that the ISA logging folder is excluded from the > real-time > <> <> scan > <> <> <> <> range. > <> <> <> <> <> <> Restart the anti-virus software and monitoring to see if > <> the > <> <> <> problem > <> <> <> <> <> will > <> <> <> <> <> <> occur again. > <> <> <> <> <> <> > <> <> <> <> <> <> I am looking forward to hear from you. > <> <> <> <> <> <> > <> <> <> <> <> <> If you need further assistance, please don't hesitate to > <> let > <> <> me > <> <> <> <> know. > <> <> <> <> <> <> > <> <> <> <> <> <> Best regards, > <> <> <> <> <> <> > <> <> <> <> <> <> Robert Li(MSFT) > <> <> <> <> <> <> > <> <> <> <> <> <> Microsoft CSS Online Newsgroup Support > <> <> <> <> <> <> > <> <> <> <> <> <> Get Secure! - www.microsoft.com/security > <> <> <> <> <> <> > <> <> <> <> <> <> ===================================================== > <> <> <> <> <> <> > <> <> <> <> <> <> This newsgroup only focuses on SBS technical issues. If > you > <> <> have > <> <> <> <> issues > <> <> <> <> <> <> regarding other Microsoft products, you'd better post in > <> the > <> <> <> <> <> corresponding > <> <> <> <> <> <> newsgroups so that they can be resolved in an efficient > and > <> <> <> timely > <> <> <> <> <> manner. > <> <> <> <> <> <> You can locate the newsgroup here: > <> <> <> <> <> <> > <> <> <> > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> <> <> <> <> <> > <> <> <> <> <> <> When opening a new thread via the web interface, we > <> recommend > <> <> you > <> <> <> <> check > <> <> <> <> <> <> the > <> <> <> <> <> <> "Notify me of replies" box to receive e-mail > notifications > <> <> when > <> <> <> <> there > <> <> <> <> <> are > <> <> <> <> <> <> any updates in your thread. When responding to posts via > <> your > <> <> <> <> <> newsreader, > <> <> <> <> <> <> please "Reply to Group" so that others may learn and > <> benefit > <> <> from > <> <> <> <> your > <> <> <> <> <> <> issue. > <> <> <> <> <> <> > <> <> <> <> <> <> Microsoft engineers can only focus on one issue per > thread. > <> <> <> Although > <> <> <> <> we > <> <> <> <> <> <> provide other information for your reference, we > recommend > <> you > <> <> <> post > <> <> <> <> <> <> different incidents in different threads to keep the > thread > <> <> <> clean. > <> <> <> <> In > <> <> <> <> <> <> doing > <> <> <> <> <> <> so, it will ensure your issues are resolved in a timely > <> <> manner. > <> <> <> <> <> <> > <> <> <> <> <> <> For urgent issues, you may want to contact Microsoft CSS > <> <> <> directly. > <> <> <> <> <> Please > <> <> <> <> <> <> check http://support.microsoft.com for regional support > <> phone > <> <> <> <> numbers. > <> <> <> <> <> <> > <> <> <> <> <> <> Any input or comments in this thread are highly > <> appreciated. > <> <> <> <> <> <> > <> <> <> <> <> <> ===================================================== > <> <> <> <> <> <> > <> <> <> <> <> <> This posting is provided "AS IS" with no warranties, and > <> <> confers > <> <> <> no > <> <> <> <> <> <> rights. > <> <> <> <> <> <> > <> <> <> <> <> <> -------------------- > <> <> <> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <> <> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <Subject: Re: Server Usage Report > <> <> <> <> <> <> <Date: Fri, 23 Feb 2007 11:57:56 -0000 > <> <> <> <> <> <> <Lines: 410 > <> <> <> <> <> <> <X-Priority: 3 > <> <> <> <> <> <> <X-MSMail-Priority: Normal > <> <> <> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <> <> <> <> <> <> <X-RFC2646: Format=Flowed; Original > <> <> <> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE > V6.00.2900.3028 > <> <> <> <> <> <> <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <> <> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs > <> <> <> <> <> <> <NNTP-Posting-Host: 80.168.252.171 > <> <> <> <> <> <> <Path: > <> <> <> <> > TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl > <> <> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl > <> <> <> <> microsoft.public.windows.server.sbs:19147 > <> <> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <> <> <> <> <> < > <> <> <> <> <> <> <No matter what I try, including the details below I > still > <> <> can't > <> <> <> get > <> <> <> <> it > <> <> <> <> <> to > <> <> <> <> <> <> <work. > <> <> <> <> <> <> < > <> <> <> <> <> <> <I had wondered if the server needed a reboot, but even > <> that > <> <> <> hasn't > <> <> <> <> <> made > <> <> <> <> <> <> it > <> <> <> <> <> <> <work. > <> <> <> <> <> <> < > <> <> <> <> <> <> <Neil > <> <> <> <> <> <> < > <> <> <> <> <> <> < > <> <> <> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> > wrote > <> in > <> <> <> message > <> <> <> <> <> <> <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl... > <> <> <> <> <> <> <> Hi Neil, > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> After researching the MPS report, I cannot find any > <> <> warnings > <> <> <> or > <> <> <> <> <> errors > <> <> <> <> <> <> <> related to the Monitoring and Reporting. > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> 1. If you use a router to access the Internet, usage > <> <> <> information > <> <> <> <> for > <> <> <> <> <> <> <> Internet activity will not be included in the report. > <> <> <> <> <> <> <> 2. If you have installed ISA on SBS 2003? If so, ISA > <> will > <> <> <> track > <> <> <> <> the > <> <> <> <> <> <> <> Remote > <> <> <> <> <> <> <> Connection Activity and the Server Usage Report > cannot > <> <> fetch > <> <> <> that > <> <> <> <> <> data. > <> <> <> <> <> <> <> You may configure the Server Usage Report to send ISA > <> logs. > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> If you did receive the Web Activity by Computer > report > <> <> before, > <> <> <> <> you > <> <> <> <> <> may > <> <> <> <> <> <> <> need > <> <> <> <> <> <> <> to disable the Reporting Service and then > re-configure > <> it. > <> <> To > <> <> <> do > <> <> <> <> <> that: > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> 1.Open Server Management, and then click Monitoring > and > <> <> <> Reporting > <> <> <> <> in > <> <> <> <> <> <> the > <> <> <> <> <> <> <> left pane. > <> <> <> <> <> <> <> 2.In the right pane, click Change Server Status > Report > <> <> <> Settings. > <> <> <> <> <> <> <> 3.Click to select Server Usage Report, and then click > <> Edit. > <> <> <> <> <> <> <> 4.Click Content tab, and then click Add button to add > <> the > <> <> <> logs, > <> <> <> <> such > <> <> <> <> <> as > <> <> <> <> <> <> <> ISA > <> <> <> <> <> <> <> logs. > <> <> <> <> <> <> <> 5.Follow the instruction to finish the Wizard. > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> Then please take your time to monitoring the server. > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> If you have any update, please don't hesitate to let > me > <> <> know. > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> Best regards, > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> Robert Li(MSFT) > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> Microsoft CSS Online Newsgroup Support > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> Get Secure! - www.microsoft.com/security > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> ===================================================== > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> This newsgroup only focuses on SBS technical issues. > If > <> you > <> <> <> have > <> <> <> <> <> issues > <> <> <> <> <> <> <> regarding other Microsoft products, you'd better post > in > <> <> the > <> <> <> <> <> <> corresponding > <> <> <> <> <> <> <> newsgroups so that they can be resolved in an > efficient > <> and > <> <> <> <> timely > <> <> <> <> <> <> manner. > <> <> <> <> <> <> <> You can locate the newsgroup here: > <> <> <> <> <> <> <> > <> <> <> <> > <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> When opening a new thread via the web interface, we > <> <> recommend > <> <> <> you > <> <> <> <> <> check > <> <> <> <> <> <> <> the > <> <> <> <> <> <> <> "Notify me of replies" box to receive e-mail > <> notifications > <> <> <> when > <> <> <> <> <> there > <> <> <> <> <> <> are > <> <> <> <> <> <> <> any updates in your thread. When responding to posts > via > <> <> your > <> <> <> <> <> <> newsreader, > <> <> <> <> <> <> <> please "Reply to Group" so that others may learn and > <> <> benefit > <> <> <> from > <> <> <> <> <> your > <> <> <> <> <> <> <> issue. > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> Microsoft engineers can only focus on one issue per > <> thread. > <> <> <> <> Although > <> <> <> <> <> we > <> <> <> <> <> <> <> provide other information for your reference, we > <> recommend > <> <> you > <> <> <> <> post > <> <> <> <> <> <> <> different incidents in different threads to keep the > <> thread > <> <> <> <> clean. > <> <> <> <> <> In > <> <> <> <> <> <> <> doing > <> <> <> <> <> <> <> so, it will ensure your issues are resolved in a > timely > <> <> <> manner. > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> For urgent issues, you may want to contact Microsoft > CSS > <> <> <> <> directly. > <> <> <> <> <> <> Please > <> <> <> <> <> <> <> check http://support.microsoft.com for regional > support > <> <> phone > <> <> <> <> <> numbers. > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> Any input or comments in this thread are highly > <> <> appreciated. > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> ===================================================== > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> This posting is provided "AS IS" with no warranties, > and > <> <> <> confers > <> <> <> <> no > <> <> <> <> <> <> <> rights. > <> <> <> <> <> <> <> > <> <> <> <> <> <> <> -------------------- > <> <> <> <> <> <> <> <X-Tomcat-ID: 244766817 > <> <> <> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <> <> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <> <> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <> <> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <MIME-Version: 1.0 > <> <> <> <> <> <> <> <Content-Type: text/plain > <> <> <> <> <> <> <> <Content-Transfer-Encoding: 7bit > <> <> <> <> <> <> <> <From: v-robeli(a)online.microsoft.com (Robert Li > [MSFT]) > <> <> <> <> <> <> <> <Organization: Microsoft > <> <> <> <> <> <> <> <Date: Fri, 02 Feb 2007 11:56:09 GMT > <> <> <> <> <> <> <> <Subject: Re: Server Usage Report > <> <> <> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <> <> <> <> <> <> <Message-ID: > <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs > <> <> <> <> <> <> <> <Lines: 247 > <> <> <> <> <> <> <> <Path: TK2MSFTNGHUB02.phx.gbl > <> <> <> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl > <> <> <> <> <> microsoft.public.windows.server.sbs:14591 > <> <> <> <> <> <> <> <NNTP-Posting-Host: tomcatimport2.phx.gbl > 10.201.218.182 > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> <Hi Neil, > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> <Thanks for updating. > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> <Have researching all the logs, I cannot find the > cause > <> of > <> <> <> this > <> <> <> <> <> issue. > <> <> <> <> <> <> I > <> <> <> <> <> <> <> <find this may be a bug of SBS server. Someone has > <> reported > <> <> a > <> <> <> <> bug: > <> <> <> <> <> Some > <> <> <> <> <> <> <> VPN > <> <> <> <> <> <> <> <accesses are not listed in the "Remote Connection > <> <> Activity" > <> <> <> <> section > <> <> <> <> <> in > <> <> <> <> <> <> <> <Server Usage Report. Maybe your situation is like > that. > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> <Please send me the MPS-Report to > v-robeli(a)microsoft.com > <> <> with > <> <> <> <> <> <> <> <subject:37507673- Server Usage Report > <> <> <> <> <> <> <> <for further research. > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> <I am looking forward to hear from you. > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> <Have a nice weekend. > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> <Best regards, > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> <Robert Li(MSFT) > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> <Microsoft CSS Online Newsgroup Support > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> <Get Secure! - www.microsoft.com/security > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> > <===================================================== > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> <This newsgroup only focuses on SBS technical issues. > If > <> <> you > <> <> <> have > <> <> <> <> <> <> issues > <> <> <> <> <> <> <> <regarding other Microsoft products, you'd better > post > <> in > <> <> the > <> <> <> <> <> <> <> corresponding > <> <> <> <> <> <> <> <newsgroups so that they can be resolved in an > efficient > <> <> and > <> <> <> <> timely > <> <> <> <> <> <> <> manner. > <> <> <> <> <> <> <> <You can locate the newsgroup here: > <> <> <> <> <> <> <> > <> <> <> <> > <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> <When opening a new thread via the web interface, we > <> <> recommend > <> <> <> <> you > <> <> <> <> <> <> check > <> <> <> <> <> <> <> the > <> <> <> <> <> <> <> <"Notify me of replies" box to receive e-mail > <> notifications > <> <> <> when > <> <> <> <> <> there > <> <> <> <> <> <> are > <> <> <> <> <> <> <> <any updates in your thread. When responding to posts > <> via > <> <> your > <> <> <> <> <> <> newsreader, > <> <> <> <> <> <> <> <please "Reply to Group" so that others may learn and > <> <> benefit > <> <> <> <> from > <> <> <> <> <> your > <> <> <> <> <> <> <> <issue. > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> <Microsoft engineers can only focus on one issue per > <> <> thread. > <> <> <> <> <> Although > <> <> <> <> <> <> we > <> <> <> <> <> <> <> <provide other information for your reference, we > <> recommend > <> <> <> you > <> <> <> <> post > <> <> <> <> <> <> <> <different incidents in different threads to keep the > <> <> thread > <> <> <> <> clean. > <> <> <> <> <> In > <> <> <> <> <> <> <> doing > <> <> <> <> <> <> <> <so, it will ensure your issues are resolved in a > timely > <> <> <> manner. > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> <For urgent issues, you may want to contact Microsoft > <> CSS > <> <> <> <> directly. > <> <> <> <> <> <> Please > <> <> <> <> <> <> <> <check http://support.microsoft.com for regional > support > <> <> phone > <> <> <> <> <> numbers. > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> <Any input or comments in this thread are highly > <> <> appreciated. > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> > <===================================================== > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> <This posting is provided "AS IS" with no warranties, > <> and > <> <> <> confers > <> <> <> <> no > <> <> <> <> <> <> <> rights. > <> <> <> <> <> <> <> < > <> <> <> <> <> <> <> <-------------------- > <> <> <> <> <> <> <> <<X-Tomcat-ID: 278370399 > <> <> <> <> <> <> <> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <> <> <> <> <> <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <> <> <> <> <> <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <> <> <> <> <> <> <<MIME-Version: 1.0 > <> <> <> <> <> <> <> <<Content-Type: text/plain > <> <> <> <> <> <> <> <<Content-Transfer-Encoding: 7bit > <> <> <> <> <> <> <> <<From: v-robeli(a)online.microsoft.com (Robert Li > [MSFT]) > <> <> <> <> <> <> <> <<Organization: Microsoft > <> <> <> <> <> <> <> <<Date: Wed, 31 Jan 2007 13:39:24 GMT > <> <> <> <> <> <> <> <<Subject: Re: Server Usage Report > <> <> <> <> <> <> <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <> <> <> <> <> <> <<Message-ID: > <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <<Newsgroups: microsoft.public.windows.server.sbs > <> <> <> <> <> <> <> <<Lines: 169 > <> <> <> <> <> <> <> <<Path: TK2MSFTNGHUB02.phx.gbl > <> <> <> <> <> <> <> <<Xref: TK2MSFTNGHUB02.phx.gbl > <> <> <> <> <> <> microsoft.public.windows.server.sbs:14095 > <> <> <> <> <> <> <> <<NNTP-Posting-Host: tomcatimport2.phx.gbl > <> 10.201.218.182 > <> <> <> <> <> <> <> << > <> <> <> <> <> <> <> <<Hi Archie, > <> <> <> <> <> <> <> << > <> <> <> <> <> <> <> <<Please take your time to help me collect the log, > MPS > <> <> Report > <> <> <> <> and > <> <> <> <> <> send > <> <> <> <> <> <> to > <> <> <> <> <> <> <> <<v-robeli(a)microsoft.com. After the reinstallation, > the > <> <> <> situation > <> <> <> <> <> may > <> <> <> <> <> <> <> change > <> <> <> <> <> <> <> <<on your server. After researching the report, we > can > <> know > <> <> <> the > <> <> <> <> <> <> situation > <> <> <> <> <> <> <> of > <> <> <> <> <> <> <> <<your server more clearly and give you > troubleshooting > <> <> <> <> suggestions. > <> <> <> <> <> <> <> Thanks > <> <> <> <> <> <> <> <<for understanding. > <> <> <> <> <> <> <> << > <> <> <> <> <> <> <> <<I am looking forward to hear from you. > <> <> <> <> <> <> <> << > <> <> <> <> <> <> <> <<Best regards, > <> <> <> <> <> <> <> << > <> <> <> <> <> <> <> <<Robert Li(MSFT) > <> <> <> <> <> <> <> << > <> <> <> <> <> <> <> <<Microsoft CSS Online Newsgroup Support > <> <> <> <> <> <> <> << > <> <> <> <> <> <> <> <<Get Secure! - www.microsoft.com/security > <> <> <> <> <> <> <> << > <> <> <> <> <> <> <> > <<==================================================== > <> <> <> <> <> <> <> << > <> <> <> <> <> <> <> <<PLEASE NOTE: The partner managed newsgroups are > <> provided > <> <> <> <> toassist > <> <> <> <> <> <> with > <> <> <> <> <> <> <> <<break/fix issues and simple how to questions. > <> <> <> <> <> <> <> <<We also love to hear your product feedback! Let us > <> know > <> <> <> what > <> <> <> <> you > <> <> <> <> <> <> think > <> <> <> <> <> <> <> by > <> <> <> <> <> <> <> <<posting from the web interface: Partner Feedback > <> <> <> <> <> <> <> <<from your newsreader: > <> <> <> <> <> <> microsoft.private.directaccess.partnerfeedback. > <> <> <> <> <> <> <> << > <> <> <> <> <> <> <> <<We look forward to hearing from you! > <> <> <> <> <> <> <> << > <> <> <> <> <> <> <> > <<==================================================== > <> <> <> <> <> <> <> << > <> <> <> <> <> <> <> <<When responding to posts, please "Reply to Group" > via > <> <> your > <> <> <> <> <> newsreader > <> <> <> <> <> <> so > <> <> <> <> <> <> <> <<that others may learn and benefit from this issue. > <> <> <> <> <> <> <> << > <> <> <> <> <> <> <> > <<==================================================== > <> <> <> <> <> <> <> << > <> <> <> <> <> <> <> <<This posting is provided "AS IS" with no > warranties, > <> and > <> <> <> <> confers > <> <> <> <> <> no > <> <> <> <> <> <> <> <rights. > <> <> <> <> <> <> <> << > <> <> <> <> <> <> <> > <<==================================================== > <> <> <> <> <> <> <> << > <> <> <> <> <> <> <> << > <> <> <> <> <> <> <> <<-------------------- > <> <> <> <> <> <> <> <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <> <> <> <> <> <> <> <<<References: > <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <> <> <> <> <> <> <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <> <> <> <> <> <> <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <<<Subject: Re: Server Usage Report > <> <> <> <> <> <> <> <<<Date: Tue, 30 Jan 2007 14:28:52 -0000 > <> <> <> <> <> <> <> <<<Lines: 125 > <> <> <> <> <> <> <> <<<X-Priority: 3 > <> <> <> <> <> <> <> <<<X-MSMail-Priority: Normal > <> <> <> <> <> <> <> <<<X-Newsreader: Microsoft Outlook Express > <> 6.00.2900.3028 > <> <> <> <> <> <> <> <<<X-RFC2646: Format=Flowed; Original > <> <> <> <> <> <> <> <<<X-MimeOLE: Produced By Microsoft MimeOLE > <> V6.00.2900.3028 > <> <> <> <> <> <> <> <<<Message-ID: <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <> <> <> <> <> <> <<<Newsgroups: microsoft.public.windows.server.sbs > <> <> <> <> <> <> <> <<<NNTP-Posting-Host: 80.168.252.171 > <> <> <> <> <> <> <> <<<Path: > <> <> <> <> <> <> > <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl > <> <> <> <> <> <> <> <<<Xref: TK2MSFTNGHUB02.phx.gbl > <> <> <> <> <> <> microsoft.public.windows.server.sbs:13773 > <> <> <> <> <> <> <> <<<X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <> <> <> <> <> <> <<< > <> <> <> <> <> <> <> <<<The Server reports still are excluding the remote > <> access > <> <> <> part > <> <> <> <> of > <> <> <> <> <> the > <> <> <> <> <> <> <> <<<reports. All the other information has come back > <> again. > <> <> <> The > <> <> <> <> <> remote > <> <> <> <> <> <> <> <<access > <> <> <> <> <> <> <> <<<is definitely being recorded in the IN*.log files > <> still. > <> <> <> <> <> <> <> <<< > <> <> <> <> <> <> <> <<< > <> <> <> <> <> <> <> <<< > <> <> <> <> <> <> <> <<<Looking at the SBSMonitoring databases, the > relevant > <> <> tables > <> <> <> <> for > <> <> <> <> <> <> Remote > <> <> <> <> <> <> <> <<<access are indeed empty, so the collection of them > <> must > <> <> be > <> <> <> <> <> failing > <> <> <> <> <> <> for > <> <> <> <> <> <> <> <<some > <> <> <> <> <> <> <> <<<reason? > <> <> <> <> <> <> <> <<< > <> <> <> <> <> <> <> <<< > <> <> <> <> <> <> <> <<<Help! > <> <> <> <> <> <> <> <<< > <> <> <> <> <> <> <> <<<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> > <> wrote > <> <> in > <> <> <> <> <> message > <> <> <> <> <> <> <> <<<news:nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl... > <> <> <> <> <> <> <> <<<> Hi Neil, > <> <> <> <> <> <> <> <<<> > <> <> <> <> <> <> <> <<<> This is Robert Li, Inn Jin is temporarily out of > <> the > <> <> <> <> Newsgroups > <> <> <> <> <> <> and > <> <> <> <> <> <> I > <> <> <> <> <> <> <> am > <> <> <> <> <> <> <> <<<> his backup. > <> <> <> <> <> <> <> <<<> > <> <> <> <> <> <> <> <<<> I just write to see how the things are going on, > if > <> <> you > <> <> <> have > <> <> <> <> <> any > <> <> <> <> <> <> <> <<<> questions, > <> <> <> <> <> <> <> <<<> please don't hesitate to let me know. > <> <> <> <> <> <> <> <<<> > <> <> <> <> <> <> <> <<<> Best regards, > <> <> <> <> <> <> <> <<<> > <> <> <> <> <> <> <> <<<> Robert Li(MSFT) > <> <> <> <> <> <> <> <<<> > <> <> <> <> <> <> <> <<<> Microsoft CSS Online Newsgroup Support > <> <> <> <> <> <> <> <<<> > <> <> <> <> <> <> <> <<<> Get Secure! - www.microsoft.com/security > <> <> <> <> <> <> <> <<<> > <> <> <> <> <> <> <> <<<> > <> ==================================================== > <> <> <> <> <> <> <> <<<> > <> <> <> <> <> <> <> <<<> PLEASE NOTE: The partner managed newsgroups are > <> <> provided > <> <> <> <> <> toassist > <> <> <> <> <> <> <> with > <> <> <> <> <> <> <> <<<> break/fix issues and simple how to questions. > <> <> <> <> <> <> <> <<<> We also love to hear your product feedback! Let > us > <> <> know > <> <> <> <> what > <> <> <> <> <> you > <> <> <> <> <> <> <> think > <> <> <> <> <> <> <> <<by > <> <> <> <> <> <> <> <<<> posting from the web interface: Partner Feedback > <> <> <> <> <> <> <> <<<> from your newsreader: > <> <> <> <> <> <> <> microsoft.private.directaccess.partnerfeedback. > <> <> <> <> <> <> <> <<<> > <> <> <> <> <> <> <> <<<> We look forward to hearing from you! > <> <> <> <> <> <> <> <<<> > <> <> <> <> <> <> <> <<<> > <> ==================================================== > <> <> <> <> <> <> <> <<<> > <> <> <> <> <> <> <> <<<> When responding to posts, please "Reply to > Group" > <> via > <> <> <> your > <> <> <> <> <> <> newsreader > <> <> <> <> <> <> <> so > <> <> <> <> <> <> <> <<<> that others may learn and benefit from this > issue. > <> <> <> <> <> <> <> <<<> > <> <> <> <> <> <> <> <<<> > <> ==================================================== > <> <> <> <> <> <> <> <<<> > <> <> <> <> <> <> <> <<<> This posting is provided "AS IS" with no > <> warranties, > <> <> and > <> <> <> <> <> confers > <> <> <> <> <> <> no > <> <> <> <> <> <> <> <<<> rights. > <> <> <> <> <> <> <> <<<> > <> <> <> <> <> <> <> <<<> > <> ==================================================== > <> <> <> <> <> <> <> <<<> > <> <> <> <> <> <> <> <<<> > <> <> <> <> <> <> <> <<<> -------------------- > <> <> <> <> <> <> <> <<<> <X-Tomcat-ID: 287316058 > <> <> <> <> <> <> <> <<<> <References: > <> <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <> <> <> <> <> <> <<<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <<<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <> <> <> <> <> <> <<<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <<<> <MIME-Version: 1.0 > <> <> <> <> <> <> <> <<<> <Content-Type: text/plain > <> <> <> <> <> <> <> <<<> <Content-Transfer-Encoding: 7bit > <> <> <> <> <> <> <> <<<> <From: v-innjin(a)online.microsoft.com ("Inn Jin > <> <> [MSFT]") > <> <> <> <> <> <> <> <<<> <Organization: Microsoft > <> <> <> <> <> <> <> <<<> <Date: Fri, 26 Jan 2007 14:52:53 GMT > <> <> <> <> <> <> <> <<<> <Subject: Re: Server Usage Report > <> <> <> <> <> <> <> <<<> <X-Tomcat-NG: > microsoft.public.windows.server.sbs > <> <> <> <> <> <> <> <<<> <Message-ID: > <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <> <> <> <> <> <> <<<> <Newsgroups: microsoft.public.windows.server.sbs > <> <> <> <> <> <> <> <<<> <Lines: 41 > <> <> <> <> <> <> <> <<<> <Path: TK2MSFTNGHUB02.phx.gbl > <> <> <> <> <> <> <> <<<> <Xref: TK2MSFTNGHUB02.phx.gbl > <> <> <> <> <> <> <> microsoft.public.windows.server.sbs:12958 > <> <> <> <> <> <> <> <<<> <NNTP-Posting-Host: tomcatimport2.phx.gbl > <> <> 10.201.218.182 > <> <> <> <> <> <> <> <<<> < > <> <> <> <> <> <> <> <<<> <Hi Neil, > <> <> <> <> <> <> <> <<<> < > <> <> <> <> <> <> <> <<<> <Thank you for reply, please monitoring your > server > <> <> for > <> <> a > <> <> <> <> <> period > <> <> <> <> <> <> of > <> <> <> <> <> <> <> <time, > <> <> <> <> <> <> <> <<<> if > <> <> <> <> <> <> <> <<<> <you have update, feel free to let me know! > <> <> <> <> <> <> <> <<<> < > <> <> <> <> <> <> <> <<<> <Have a nice day! > <> <> <> <> <> <> <> <<<> < > <> <> <> <> <> <> <> <<<> <Best regards, > <> <> <> <> <> <> <> <<<> < > <> <> <> <> <> <> <> <<<> <Inn Jin (MSFT) > <> <> <> <> <> <> <> <<<> < > <> <> <> <> <> <> <> <<<> <Microsoft CSS Online Newsgroup Support > <> <> <> <> <> <> <> <<<> < > <> <> <> <> <> <> <> <<<> <Get Secure! - www.microsoft.com/security > <> <> <> <> <> <> <> <<<> > <> <===================================================== > <> <> <> <> <> <> <> <<<> <This newsgroup only focuses on SBS technical > <> issues. > <> <> If > <> <> <> you > <> <> <> <> <> have > <> <> <> <> <> <> <> issues > <> <> <> <> <> <> <> <<<> <regarding other Microsoft products, you'd > better > <> post > <> <> in > <> <> <> <> the > <> <> <> <> <> <> <> <<<> corresponding > <> <> <> <> <> <> <> <<<> <newsgroups so that they can be resolved in an > <> <> efficient > <> <> <> and > <> <> <> <> <> <> timely > <> <> <> <> <> <>
From: Robert Li [MSFT] on 26 Mar 2007 06:57 Hi Neil, Thanks for updating. I am sorry for the delay response due to the weekend. Please check the following setting: Step 1: Check if Routing and Remote Access and Web Usage Logging are started: 1. In the Monitoring and Reporting snap-in in Server Management, click View Services. 2. In the list of services, ensure that the Routing and Remote Access service is started. If it is not, right-click the service, and then click Restart. 3. Ensure that the Web Usage Logging service is started. If it is not, right-click the service, and then click Restart. Step 2: Check the NTFS permissions of c:\windows\system32\logfiles Administrator: Full Control Autheniciated: Users Allow Read &Execute, List Folder Contents, Read Create Owner: Allow Special Permissions System Operator: Allow Read &Execute, List Folder Contents, Read System: Full control If the problem still exists, please kindly send me the following information for further research: 1. mcw.log under c:\Program Files\Microsoft Windows Small Business Server\Support. 2. MPS Report 1) Download MPS report tool from: http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9 15706/MPSRPT_SETUPPerf.EXE 2) Run the MPSRPT_SETUPPerf.exe on the server box. 3) Wait for 10~15 minutes. 4) Open Windows explorer, navigate to %SYSTEMROOT%\MPSReports\Setup\Reports\cab\ 5) Send the .cab file to us. Note: I have collected the MPS Report before, but some new error may appear in the application logs after the reinstallation. Thanks for your understanding and time. Please send the information to 37507673- Server Usage Report. I am looking forward to hear from you. If you need further assistance, please don't hesitate to let me know. Best regards, Robert Li(MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- <X-Tomcat-ID: 170367122 <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> <6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl> <eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl> <CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl> <#l1flOGbHHA.3616(a)TK2MSFTNGP05.phx.gbl> <MIME-Version: 1.0 <Content-Type: text/plain <Content-Transfer-Encoding: 7bit <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT]) <Organization: Microsoft <Date: Fri, 23 Mar 2007 10:53:08 GMT <Subject: Re: Server Usage Report <X-Tomcat-NG: microsoft.public.windows.server.sbs <Message-ID: <MUMfzlTbHHA.4088(a)TK2MSFTNGHUB02.phx.gbl> <Newsgroups: microsoft.public.windows.server.sbs <Lines: 1605 <Path: TK2MSFTNGHUB02.phx.gbl <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:24853 <NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122 < <Hi Neil, < <Thanks for updating. < <I am sorry I made a mistake in my last post. I apologize for the <inconvenience to you. Please check the following: < <Note: Please backup the registry before you modify. < <HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL <Server\SBSMONITORING\tracking < <(Default) <{6DC86044-0C71-11d3-9E18-00C04F79D434} <{E07FDDA4-5A21-11d2-9DAD-00C04F79D434} <{E07FDDA6-5A21-11d2-9DAD-00C04F79D434} <{E07FDDAD-5A21-11d2-9DAD-00C04F79D434} < <All above strings have empty Value data. < <For the <HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring, I <found most items are the same. < <All the reports for the Outlook Web Access Activity are retrieved from <%windir%\system32\LogFiles. Please also check the following settings: < <1. Under IIS- Default Website Properties, on the website tab, make sure <that "ENABLE LOGGING" is Checked. < <2. Next click on the Properties Tab under the "Enable Logging" section - <Check the box for "Use Local time for file naming and rollover" < <After this it would take some time for the server usage report to collect <the data again and update it (assuming at least 24 hrs). < <I am looking forward to hear from you. < <If you need further assistance, please don't hesitate to let me know. < <Best regards, < <Robert Li(MSFT) < <Microsoft CSS Online Newsgroup Support < <Get Secure! - www.microsoft.com/security < <===================================================== < <This newsgroup only focuses on SBS technical issues. If you have issues <regarding other Microsoft products, you'd better post in the corresponding <newsgroups so that they can be resolved in an efficient and timely manner. <You can locate the newsgroup here: <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx < <When opening a new thread via the web interface, we recommend you check the <"Notify me of replies" box to receive e-mail notifications when there are <any updates in your thread. When responding to posts via your newsreader, <please "Reply to Group" so that others may learn and benefit from your <issue. < <Microsoft engineers can only focus on one issue per thread. Although we <provide other information for your reference, we recommend you post <different incidents in different threads to keep the thread clean. In doing <so, it will ensure your issues are resolved in a timely manner. < <For urgent issues, you may want to contact Microsoft CSS directly. Please <check http://support.microsoft.com for regional support phone numbers. < <Any input or comments in this thread are highly appreciated. < <===================================================== < <This posting is provided "AS IS" with no warranties, and confers no rights. < <-------------------- <<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <<WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <<2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <<sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <<O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <<I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <<OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> <<vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <<u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> <<SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> <<#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> <<PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> <<OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> <<6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl> <<eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl> <<CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl> <<Subject: Re: Server Usage Report <<Date: Thu, 22 Mar 2007 09:22:41 -0000 <<Lines: 1602 <<X-Priority: 3 <<X-MSMail-Priority: Normal <<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <<X-RFC2646: Format=Flowed; Original <<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <<Message-ID: <#l1flOGbHHA.3616(a)TK2MSFTNGP05.phx.gbl> <<Newsgroups: microsoft.public.windows.server.sbs <<NNTP-Posting-Host: 80.168.252.171 <<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl <<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:24539 <<X-Tomcat-NG: microsoft.public.windows.server.sbs << <<Hi Robert. << <<Made the log file location change, but that didn't cure it. << <<With regard the registry, I found the <<HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMONITORING << <<key, but can't see values/keys detailed below that. << <<At that level I have: << <<(Default) value and the following keys: << <<MSSQLServer << <<Replication << <<Setup << <<SQLServerAgent << <<Tracking << << <<With regard to: <<HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring << <<I have << <<LoggingLevel (2) << <<MaxLogSize (5) << <<MCWRun (1) << <<MSDE_InstanceID (15) << <<NumberDaysUsage (1) << << << <<I do not have MSDE_Location, nor RunDredger << << << <<Neil << << << << << << <<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message <<news:CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl... <<> Hi Neil, <<> <<> Thanks for updating. <<> <<> I am sorry to know the problem still exists after reinstalling the <<> Monitoring component. I apologize for the inconvenience to you. Although <<> Inn and I have tried our best, the problem cannot be resolved. The <problem <<> seems to be more complex and time consuming. Thanks for your <understanding <<> and patience. <<> <<> I had a discussion with our engineers asked them for idea. The problem <may <<> be caused by the bad RRAS log. Please make the following changes in the <<> RRAS logging and then check whether the usage report gives us the <<> necessary <<> details: <<> <<> 1. Open the Routing and Remote Access Console. <<> 2. Navigate to "Remote Access Logging". <<> 3. Click on the "Local File" on the right pane and go to properties. <<> 4. Click on Log File. <<> 5. Change the location for the log. <<> 6. Then we need to wait for 24 hours for the new usage report to get <<> generated. <<> 7. This will create a new log daily and allow us to further narrow down <<> the <<> issue if it is not resolved by making this change. <<> <<> Then please check the following registry: <<> <<> Note: Please backup the registry before you modify. <<> <<> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL <<> Server\SBSMONITORING <<> (Default) <<> {6DC86044-0C71-11d3-9E18-00C04F79D434} <<> {E07FDDA4-5A21-11d2-9DAD-00C04F79D434} <<> {E07FDDA6-5A21-11d2-9DAD-00C04F79D434} <<> {E07FDDAD-5A21-11d2-9DAD-00C04F79D434} <<> <<> All above strings have empty Value data. <<> <<> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring <<> LoggingLevel Base: Hoxadecimal Value data: 2 <<> MaxLogSize Base: Hoxadecimal Value data: 5 <<> MCWRun Base: Hoxadecimal Value data: 1 <<> MSDE_InstanceID Base: Hoxadecimal Value data: f <<> MSDE_Location Value data: C:\Program Files\Microsoft SQL Server (This <<> value may be different from yours) <<> RunDredger Base: Hoxadecimal Value data:0 <<> <<> Then please monitoring the server and see if the problem can be resolved. <<> <<> I am looking forward to hear from you. <<> <<> If you need further assistance, please don't hesitate to let me know. <<> <<> Best regards, <<> <<> Robert Li(MSFT) <<> <<> Microsoft CSS Online Newsgroup Support <<> <<> Get Secure! - www.microsoft.com/security <<> <<> ===================================================== <<> <<> This newsgroup only focuses on SBS technical issues. If you have issues <<> regarding other Microsoft products, you'd better post in the <corresponding <<> newsgroups so that they can be resolved in an efficient and timely <manner. <<> You can locate the newsgroup here: <<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <<> <<> When opening a new thread via the web interface, we recommend you check <<> the <<> "Notify me of replies" box to receive e-mail notifications when there are <<> any updates in your thread. When responding to posts via your newsreader, <<> please "Reply to Group" so that others may learn and benefit from your <<> issue. <<> <<> Microsoft engineers can only focus on one issue per thread. Although we <<> provide other information for your reference, we recommend you post <<> different incidents in different threads to keep the thread clean. In <<> doing <<> so, it will ensure your issues are resolved in a timely manner. <<> <<> For urgent issues, you may want to contact Microsoft CSS directly. Please <<> check http://support.microsoft.com for regional support phone numbers. <<> <<> Any input or comments in this thread are highly appreciated. <<> <<> ===================================================== <<> <<> This posting is provided "AS IS" with no warranties, and confers no <<> rights. <<> <<> -------------------- <<> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <<> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <<> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <<> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <<> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <<> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <<> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <<> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> <<> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <<> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> <<> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> <<> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> <<> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> <<> <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> <<> <6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl> <<> <Subject: Re: Server Usage Report <<> <Date: Mon, 19 Mar 2007 09:44:59 -0000 <<> <Lines: 1294 <<> <X-Priority: 3 <<> <X-MSMail-Priority: Normal <<> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <<> <X-RFC2646: Format=Flowed; Original <<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <<> <Message-ID: <eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl> <<> <Newsgroups: microsoft.public.windows.server.sbs <<> <NNTP-Posting-Host: 80.168.252.171 <<> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl <<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:23726 <<> <X-Tomcat-NG: microsoft.public.windows.server.sbs <<> < <<> <Finished the re-installation, but still doesn't appear in the logs. <<> < <<> <Neil <<> < <<> < <<> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message <<> <news:6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl... <<> <> Hi Neil, <<> <> <<> <> Thanks for updating. <<> <> <<> <> I took the steps to uninstall the SBS Monitoring component and that <<> worked <<> <> successfully. It's expected behavior that some registries and virtual <<> <> directory don't not exist, because the configurations are different <<> <> between <<> <> you server and my test machine. Please take you time to reinstall the <<> <> Monitoring component. Then keep monitoring the server to see if the <<> issue <<> <> will reoccur. <<> <> <<> <> Thanks again for your time and cooperation. <<> <> <<> <> If you need further assistance, please don't hesitate to let me know <<> <> <<> <> Best regards, <<> <> <<> <> Robert Li(MSFT) <<> <> <<> <> Microsoft CSS Online Newsgroup Support <<> <> <<> <> Get Secure! - www.microsoft.com/security <<> <> <<> <> ===================================================== <<> <> <<> <> This newsgroup only focuses on SBS technical issues. If you have <issues <<> <> regarding other Microsoft products, you'd better post in the <<> corresponding <<> <> newsgroups so that they can be resolved in an efficient and timely <<> manner. <<> <> You can locate the newsgroup here: <<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <<> <> <<> <> When opening a new thread via the web interface, we recommend you <check <<> <> the <<> <> "Notify me of replies" box to receive e-mail notifications when there <<> are <<> <> any updates in your thread. When responding to posts via your <<> newsreader, <<> <> please "Reply to Group" so that others may learn and benefit from your <<> <> issue. <<> <> <<> <> Microsoft engineers can only focus on one issue per thread. Although <we <<> <> provide other information for your reference, we recommend you post <<> <> different incidents in different threads to keep the thread clean. In <<> <> doing <<> <> so, it will ensure your issues are resolved in a timely manner. <<> <> <<> <> For urgent issues, you may want to contact Microsoft CSS directly. <<> Please <<> <> check http://support.microsoft.com for regional support phone numbers. <<> <> <<> <> Any input or comments in this thread are highly appreciated. <<> <> <<> <> ===================================================== <<> <> <<> <> This posting is provided "AS IS" with no warranties, and confers no <<> <> rights. <<> <> <<> <> -------------------- <<> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <<> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <<> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <<> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <<> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <<> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> <<> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> <<> <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> <<> <> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <Subject: Re: Server Usage Report <<> <> <Date: Thu, 8 Mar 2007 09:43:25 -0000 <<> <> <Lines: 1101 <<> <> <X-Priority: 3 <<> <> <X-MSMail-Priority: Normal <<> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <<> <> <X-RFC2646: Format=Flowed; Original <<> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <<> <> <Message-ID: <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> <<> <> <Newsgroups: microsoft.public.windows.server.sbs <<> <> <NNTP-Posting-Host: 80.168.252.171 <<> <> <Path: <TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl <<> <> <Xref: TK2MSFTNGHUB02.phx.gbl <microsoft.public.windows.server.sbs:21673 <<> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs <<> <> < <<> <> <Hi <<> <> < <<> <> <Getting there slowly. <<> <> < <<> <> <I have removed the Monitoring Component, but had to reboot after and <<> <> before <<> <> <the items below which might explain some of the differences. <<> <> <I have completed the items below successfully: <<> <> <Deleted the first Registry key, the second didn't exist <<> <> <The Monitoring site in IIS wasn't there. <<> <> <Renamed the MSSQL$SBSMONITORING - had to stop it in the SQL server <<> first <<> <> <though <<> <> <inetpub\monitoring didn't exist <<> <> <Now I am waiting to get an opportunity to reboot again. <<> <> < <<> <> <However I have to say that I will be unlikely to want to run the <CEICW <<> <> given <<> <> <all the problems I have had with it in the past! <<> <> < <<> <> <Neil <<> <> < <<> <> < <<> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message <<> <> <news:PzEDcO%23WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl... <<> <> <> Hi Neil, <<> <> <> <<> <> <> Thanks for updating. <<> <> <> <<> <> <> Since you have no option to reinstall Monitoring component, please <<> take <<> <> <> the <<> <> <> following steps: <<> <> <> <<> <> <> 1. Uninstall the SBS Monitoring component <<> <> <> <<> <> <> 1) Click Start, click Control Panel, and then click Add or Remove <<> <> <> Programs. <<> <> <> 2) Select Windows Small Business Server 2003 and then click <<> <> Change/Remove. <<> <> <> The Setup Wizard appears. <<> <> <> 3) Click Next to start the wizard. <<> <> <> 4)On the Windows Configuration page, click Next. <<> <> <> 5) On the Component Selection page, in the Action column, change <<> Server <<> <> <> Tools to Maintenance, change Monitoring component to Remove, and <<> then <<> <> <> click <<> <> <> Next. <<> <> <> 6)On the Component Summary page, click Next. <<> <> <> 7) Click Finish. <<> <> <> <<> <> <> 2. Delete Registry Keys <<> <> <> <<> <> <> 1) Delete <<> <> <> <HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring <<> <> <> 2) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL <<> <> <> Server\SBSMONITORING <<> <> <> <<> <> <> 3. Delete IIS Virtual Directory <<> <> <> <<> <> <> 1)Open IIS, expand servername, Web Sites, Default Web Site <<> <> <> 2)Delete Monitoring <<> <> <> <<> <> <> 4. Rename Folders <<> <> <> <<> <> <> 1) Rename C:\Program Files\Microsoft SQL <Server\MSSQL$SBSMONITORING <<> to <<> <> <> MSSQL$SBSMONITORING.OLD <<> <> <> 2) Rename C:\inetpub\monitoring to monitoring.old <<> <> <> <<> <> <> 5. Reboot the server, and install the Monitoring component <<> <> <> <<> <> <> 1) In Add or Remove Programs, select Windows Small Business Server <<> 2003 <<> <> <> and <<> <> <> then click Change/Remove. The Setup Wizard appears. <<> <> <> 2) Click Next. <<> <> <> 3)On the Windows Configuration page, click Next. <<> <> <> 4) On the Component Selection page, in the Action column, change <<> Server <<> <> <> Tools to Maintenance, change Monitoring component to Install, and <<> then <<> <> <> click Next. <<> <> <> 5) On the Logon Information page, click Next. <<> <> <> 6)On the Component Summary page, click Next. <<> <> <> 7)Click Finish. <<> <> <> <<> <> <> 6. Let's re-run the CEICW as well. <<> <> <> <<> <> <> Note: The original performance and usage data may be lost. <<> <> <> <<> <> <> Please also ignore the prompted information and continue the <<> process. <<> <> <> <<> <> <> After this action, please monitor the system for some time and see <<> if <<> <> the <<> <> <> problem can be resolved. <<> <> <> <<> <> <> If you need further assistance, please don't hesitate to let me <<> know. <<> <> <> <<> <> <> <<> <> <> Best regards, <<> <> <> <<> <> <> Robert Li(MSFT) <<> <> <> <<> <> <> Microsoft CSS Online Newsgroup Support <<> <> <> <<> <> <> Get Secure! - www.microsoft.com/security <<> <> <> <<> <> <> ===================================================== <<> <> <> <<> <> <> This newsgroup only focuses on SBS technical issues. If you have <<> issues <<> <> <> regarding other Microsoft products, you'd better post in the <<> <> corresponding <<> <> <> newsgroups so that they can be resolved in an efficient and timely <<> <> manner. <<> <> <> You can locate the newsgroup here: <<> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <<> <> <> <<> <> <> When opening a new thread via the web interface, we recommend you <<> check <<> <> <> the <<> <> <> "Notify me of replies" box to receive e-mail notifications when <<> there <<> <> are <<> <> <> any updates in your thread. When responding to posts via your <<> <> newsreader, <<> <> <> please "Reply to Group" so that others may learn and benefit from <<> your <<> <> <> issue. <<> <> <> <<> <> <> Microsoft engineers can only focus on one issue per thread. <Although <<> we <<> <> <> provide other information for your reference, we recommend you post <<> <> <> different incidents in different threads to keep the thread clean. <<> In <<> <> <> doing <<> <> <> so, it will ensure your issues are resolved in a timely manner. <<> <> <> <<> <> <> For urgent issues, you may want to contact Microsoft CSS directly. <<> <> Please <<> <> <> check http://support.microsoft.com for regional support phone <<> numbers. <<> <> <> <<> <> <> Any input or comments in this thread are highly appreciated. <<> <> <> <<> <> <> ===================================================== <<> <> <> <<> <> <> This posting is provided "AS IS" with no warranties, and confers no <<> <> <> rights. <<> <> <> <<> <> <> -------------------- <<> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <<> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <<> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <<> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <<> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <<> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> <<> <> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> <<> <> <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <Subject: Re: Server Usage Report <<> <> <> <Date: Wed, 28 Feb 2007 15:09:20 -0000 <<> <> <> <Lines: 865 <<> <> <> <X-Priority: 3 <<> <> <> <X-MSMail-Priority: Normal <<> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <<> <> <> <X-RFC2646: Format=Flowed; Original <<> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <<> <> <> <Message-ID: <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> <<> <> <> <Newsgroups: microsoft.public.windows.server.sbs <<> <> <> <NNTP-Posting-Host: 80.168.252.171 <<> <> <> <Path: <<> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl <<> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl <<> microsoft.public.windows.server.sbs:20083 <<> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs <<> <> <> < <<> <> <> <When I select Maintenance, I can only choose to Remove Monitoring, <<> as <<> <> I <<> <> <> have <<> <> <> <no option to Reinstall. <<> <> <> < <<> <> <> <Do I follow this, then do it again and Install? <<> <> <> < <<> <> <> <When I choose the Remove option, clicking Next gives me a screen <<> <> saying <<> <> <> that <<> <> <> <it needs 5Mb for the Server Tools Maintenance as well as 10Mb for <<> the <<> <> <> <removal of the Monitoring - bit concerned over the 5Mb. <<> <> <> < <<> <> <> <Neil <<> <> <> < <<> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in <message <<> <> <> <news:SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl... <<> <> <> <> Hi Neil, <<> <> <> <> <<> <> <> <> Thanks for updating. <<> <> <> <> <<> <> <> <> By now, Inn and I have tried all the methods but the problem <<> still <<> <> <> cannot <<> <> <> <> be resolved. I also asked many my colleagues for advice about <<> this <<> <> <> issue. <<> <> <> <> This problem may be more complex than expected. Thank you very <<> much <<> <> for <<> <> <> <> your time and patience. <<> <> <> <> <<> <> <> <> Please take your time to reinstall the Monitoring component to <<> see <<> <> if <<> <> <> the <<> <> <> <> problem can be resolved. <<> <> <> <> <<> <> <> <> To do this: <<> <> <> <> <<> <> <> <> 1. Open Control Panel and the double click Add or Remove <<> Programs. <<> <> <> <> 2. Click Windows Small Business Server 2003 and click <<> Change/Remove. <<> <> <> <> 3. Click Next two times. <<> <> <> <> 4. Select Server Tools, select Maintenance. <<> <> <> <> 5. Click Monitoring below and then select Reinstall. <<> <> <> <> 6. Click Next two times. <<> <> <> <> <<> <> <> <> After this, please keep on monitoring for a period of time to <see <<> if <<> <> <> the <<> <> <> <> problem can be resolved. <<> <> <> <> <<> <> <> <> I am looking forward to hear from you. <<> <> <> <> <<> <> <> <> If you need further assistance, please don't hesitate to let me <<> <> know. <<> <> <> <> <<> <> <> <> Best regards, <<> <> <> <> <<> <> <> <> Robert Li(MSFT) <<> <> <> <> <<> <> <> <> Microsoft CSS Online Newsgroup Support <<> <> <> <> <<> <> <> <> Get Secure! - www.microsoft.com/security <<> <> <> <> <<> <> <> <> ===================================================== <<> <> <> <> <<> <> <> <> This newsgroup only focuses on SBS technical issues. If you have <<> <> issues <<> <> <> <> regarding other Microsoft products, you'd better post in the <<> <> <> corresponding <<> <> <> <> newsgroups so that they can be resolved in an efficient and <<> timely <<> <> <> manner. <<> <> <> <> You can locate the newsgroup here: <<> <> <> <> <<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <<> <> <> <> <<> <> <> <> When opening a new thread via the web interface, we recommend <you <<> <> check <<> <> <> <> the <<> <> <> <> "Notify me of replies" box to receive e-mail notifications when <<> <> there <<> <> <> are <<> <> <> <> any updates in your thread. When responding to posts via your <<> <> <> newsreader, <<> <> <> <> please "Reply to Group" so that others may learn and benefit <from <<> <> your <<> <> <> <> issue. <<> <> <> <> <<> <> <> <> Microsoft engineers can only focus on one issue per thread. <<> Although <<> <> we <<> <> <> <> provide other information for your reference, we recommend you <<> post <<> <> <> <> different incidents in different threads to keep the thread <<> clean. <<> <> In <<> <> <> <> doing <<> <> <> <> so, it will ensure your issues are resolved in a timely manner. <<> <> <> <> <<> <> <> <> For urgent issues, you may want to contact Microsoft CSS <<> directly. <<> <> <> Please <<> <> <> <> check http://support.microsoft.com for regional support phone <<> <> numbers. <<> <> <> <> <<> <> <> <> Any input or comments in this thread are highly appreciated. <<> <> <> <> <<> <> <> <> ===================================================== <<> <> <> <> <<> <> <> <> This posting is provided "AS IS" with no warranties, and <confers <<> no <<> <> <> <> rights. <<> <> <> <> <<> <> <> <> -------------------- <<> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <<> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <<> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <<> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <<> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <<> <> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> <<> <> <> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <Subject: Re: Server Usage Report <<> <> <> <> <Date: Tue, 27 Feb 2007 15:48:59 -0000 <<> <> <> <> <Lines: 691 <<> <> <> <> <X-Priority: 3 <<> <> <> <> <X-MSMail-Priority: Normal <<> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <<> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <<> <> <> <> <X-RFC2646: Format=Flowed; Original <<> <> <> <> <Message-ID: <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> <<> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs <<> <> <> <> <NNTP-Posting-Host: 80.168.252.171 <<> <> <> <> <Path: <<> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl <<> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl <<> <> microsoft.public.windows.server.sbs:19849 <<> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs <<> <> <> <> < <<> <> <> <> <Maybe it is just a red herring then. <<> <> <> <> < <<> <> <> <> <My report still doesn't work though <<> <> <> <> < <<> <> <> <> <Neil <<> <> <> <> < <<> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in <<> message <<> <> <> <> <news:vL8%231zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl... <<> <> <> <> <> Hi Neil, <<> <> <> <> <> <<> <> <> <> <> Thanks for updating. <<> <> <> <> <> <<> <> <> <> <> Based on my research, the ISA Event ID: 5 may be caused by <<> Backup <<> <> or <<> <> <> <> Anti <<> <> <> <> <> Virus software. Please check the Event Viewer, if it appears <<> <> <> randomly, <<> <> <> <> <> that's normal. <<> <> <> <> <> <<> <> <> <> <> If you have any update, please don't hesitate to let me know. <<> <> <> <> <> <<> <> <> <> <> <<> <> <> <> <> Best regards, <<> <> <> <> <> <<> <> <> <> <> Robert Li(MSFT) <<> <> <> <> <> <<> <> <> <> <> Microsoft CSS Online Newsgroup Support <<> <> <> <> <> <<> <> <> <> <> Get Secure! - www.microsoft.com/security <<> <> <> <> <> <<> <> <> <> <> ===================================================== <<> <> <> <> <> <<> <> <> <> <> This newsgroup only focuses on SBS technical issues. If you <<> have <<> <> <> issues <<> <> <> <> <> regarding other Microsoft products, you'd better post in the <<> <> <> <> corresponding <<> <> <> <> <> newsgroups so that they can be resolved in an efficient and <<> <> timely <<> <> <> <> manner. <<> <> <> <> <> You can locate the newsgroup here: <<> <> <> <> <> <<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <<> <> <> <> <> <<> <> <> <> <> When opening a new thread via the web interface, we recommend <<> you <<> <> <> check <<> <> <> <> <> the <<> <> <> <> <> "Notify me of replies" box to receive e-mail notifications <<> when <<> <> <> there <<> <> <> <> are <<> <> <> <> <> any updates in your thread. When responding to posts via your <<> <> <> <> newsreader, <<> <> <> <> <> please "Reply to Group" so that others may learn and benefit <<> from <<> <> <> your <<> <> <> <> <> issue. <<> <> <> <> <> <<> <> <> <> <> Microsoft engineers can only focus on one issue per thread. <<> <> Although <<> <> <> we <<> <> <> <> <> provide other information for your reference, we recommend <you <<> <> post <<> <> <> <> <> different incidents in different threads to keep the thread <<> <> clean. <<> <> <> In <<> <> <> <> <> doing <<> <> <> <> <> so, it will ensure your issues are resolved in a timely <<> manner. <<> <> <> <> <> <<> <> <> <> <> For urgent issues, you may want to contact Microsoft CSS <<> <> directly. <<> <> <> <> Please <<> <> <> <> <> check http://support.microsoft.com for regional support phone <<> <> <> numbers. <<> <> <> <> <> <<> <> <> <> <> Any input or comments in this thread are highly appreciated. <<> <> <> <> <> <<> <> <> <> <> ===================================================== <<> <> <> <> <> <<> <> <> <> <> This posting is provided "AS IS" with no warranties, and <<> confers <<> <> no <<> <> <> <> <> rights. <<> <> <> <> <> <<> <> <> <> <> -------------------- <<> <> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <<> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <<> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <<> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <<> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <<> <> <> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <Subject: Re: Server Usage Report <<> <> <> <> <> <Date: Mon, 26 Feb 2007 14:24:01 -0000 <<> <> <> <> <> <Lines: 548 <<> <> <> <> <> <X-Priority: 3 <<> <> <> <> <> <X-MSMail-Priority: Normal <<> <> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <<> <> <> <> <> <X-RFC2646: Format=Flowed; Original <<> <> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <<> <> <> <> <> <Message-ID: <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> <<> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs <<> <> <> <> <> <NNTP-Posting-Host: 80.168.252.171 <<> <> <> <> <> <Path: <<> <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl <<> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl <<> <> <> microsoft.public.windows.server.sbs:19638 <<> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs <<> <> <> <> <> < <<> <> <> <> <> <No, I don't have real-time protection running on the server. <<> <> <> <> <> < <<> <> <> <> <> <Neil <<> <> <> <> <> < <<> <> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in <<> <> message <<> <> <> <> <> <news:I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl... <<> <> <> <> <> <> Hi Neil, <<> <> <> <> <> <> <<> <> <> <> <> <> Thanks for updating. <<> <> <> <> <> <> <<> <> <> <> <> <> I am sorry for the delay response due to leaving office <for <<> <> some <<> <> <> <> days. <<> <> <> <> <> <> <<> <> <> <> <> <> According to the event log, the logging stopped because <the <<> <> <> logging <<> <> <> <> <> engine <<> <> <> <> <> <> was unable to write data to the log file. The error code <<> there <<> <> <> was <<> <> <> <> <> <> OX80070021. The code can be converted to <<> STIERR_DEVICE_LOCKED. <<> <> It <<> <> <> <> <> appears <<> <> <> <> <> <> that the log file was locked so that the data cannot be <<> <> written <<> <> <> into <<> <> <> <> <> the <<> <> <> <> <> <> file. <<> <> <> <> <> <> <<> <> <> <> <> <> Do you have any anti-virus software running on the server? <<> <> Based <<> <> <> on <<> <> <> <> my <<> <> <> <> <> <> research, the issue is probably caused because the <<> anti-virus <<> <> <> <> real-time <<> <> <> <> <> <> scan engine locked that file. <<> <> <> <> <> <> <<> <> <> <> <> <> Here, I suggest you modify the anti-virus real-time scan <<> <> <> settings. <<> <> <> <> <> Ensure <<> <> <> <> <> <> that the ISA logging folder is excluded from the real-time <<> <> scan <<> <> <> <> range. <<> <> <> <> <> <> Restart the anti-virus software and monitoring to see if <<> the <<> <> <> problem <<> <> <> <> <> will <<> <> <> <> <> <> occur again. <<> <> <> <> <> <> <<> <> <> <> <> <> I am looking forward to hear from you. <<> <> <> <> <> <> <<> <> <> <> <> <> If you need further assistance, please don't hesitate to <<> let <<> <> me <<> <> <> <> know. <<> <> <> <> <> <> <<> <> <> <> <> <> Best regards, <<> <> <> <> <> <> <<> <> <> <> <> <> Robert Li(MSFT) <<> <> <> <> <> <> <<> <> <> <> <> <> Microsoft CSS Online Newsgroup Support <<> <> <> <> <> <> <<> <> <> <> <> <> Get Secure! - www.microsoft.com/security <<> <> <> <> <> <> <<> <> <> <> <> <> ===================================================== <<> <> <> <> <> <> <<> <> <> <> <> <> This newsgroup only focuses on SBS technical issues. If <you <<> <> have <<> <> <> <> issues <<> <> <> <> <> <> regarding other Microsoft products, you'd better post in <<> the <<> <> <> <> <> corresponding <<> <> <> <> <> <> newsgroups so that they can be resolved in an efficient <and <<> <> <> timely <<> <> <> <> <> manner. <<> <> <> <> <> <> You can locate the newsgroup here: <<> <> <> <> <> <> <<> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <<> <> <> <> <> <> <<> <> <> <> <> <> When opening a new thread via the web interface, we <<> recommend <<> <> you <<> <> <> <> check <<> <> <> <> <> <> the <<> <> <> <> <> <> "Notify me of replies" box to receive e-mail notifications <<> <> when <<> <> <> <> there <<> <> <> <> <> are <<> <> <> <> <> <> any updates in your thread. When responding to posts via <<> your <<> <> <> <> <> newsreader, <<> <> <> <> <> <> please "Reply to Group" so that others may learn and <<> benefit <<> <> from <<> <> <> <> your <<> <> <> <> <> <> issue. <<> <> <> <> <> <> <<> <> <> <> <> <> Microsoft engineers can only focus on one issue per <thread. <<> <> <> Although <<> <> <> <> we <<> <> <> <> <> <> provide other information for your reference, we recommend <<> you <<> <> <> post <<> <> <> <> <> <> different incidents in different threads to keep the <thread <<> <> <> clean. <<> <> <> <> In <<> <> <> <> <> <> doing <<> <> <> <> <> <> so, it will ensure your issues are resolved in a timely <<> <> manner. <<> <> <> <> <> <> <<> <> <> <> <> <> For urgent issues, you may want to contact Microsoft CSS <<> <> <> directly. <<> <> <> <> <> Please <<> <> <> <> <> <> check http://support.microsoft.com for regional support <<> phone <<> <> <> <> numbers. <<> <> <> <> <> <> <<> <> <> <> <> <> Any input or comments in this thread are highly <<> appreciated. <<> <> <> <> <> <> <<> <> <> <> <> <> ===================================================== <<> <> <> <> <> <> <<> <> <> <> <> <> This posting is provided "AS IS" with no warranties, and <<> <> confers <<> <> <> no <<> <> <> <> <> <> rights. <<> <> <> <> <> <> <<> <> <> <> <> <> -------------------- <<> <> <> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <<> <> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <<> <> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <<> <> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <<> <> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <Subject: Re: Server Usage Report <<> <> <> <> <> <> <Date: Fri, 23 Feb 2007 11:57:56 -0000 <<> <> <> <> <> <> <Lines: 410 <<> <> <> <> <> <> <X-Priority: 3 <<> <> <> <> <> <> <X-MSMail-Priority: Normal <<> <> <> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <<> <> <> <> <> <> <X-RFC2646: Format=Flowed; Original <<> <> <> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <<> <> <> <> <> <> <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <<> <> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs <<> <> <> <> <> <> <NNTP-Posting-Host: 80.168.252.171 <<> <> <> <> <> <> <Path: <<> <> <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl <<> <> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl <<> <> <> <> microsoft.public.windows.server.sbs:19147 <<> <> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs <<> <> <> <> <> <> < <<> <> <> <> <> <> <No matter what I try, including the details below I still <<> <> can't <<> <> <> get <<> <> <> <> it <<> <> <> <> <> to <<> <> <> <> <> <> <work. <<> <> <> <> <> <> < <<> <> <> <> <> <> <I had wondered if the server needed a reboot, but even <<> that <<> <> <> hasn't <<> <> <> <> <> made <<> <> <> <> <> <> it <<> <> <> <> <> <> <work. <<> <> <> <> <> <> < <<> <> <> <> <> <> <Neil <<> <> <> <> <> <> < <<> <> <> <> <> <> < <<> <> <> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote <<> in <<> <> <> message <<> <> <> <> <> <> <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl... <<> <> <> <> <> <> <> Hi Neil, <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> After researching the MPS report, I cannot find any <<> <> warnings <<> <> <> or <<> <> <> <> <> errors <<> <> <> <> <> <> <> related to the Monitoring and Reporting. <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> 1. If you use a router to access the Internet, usage <<> <> <> information <<> <> <> <> for <<> <> <> <> <> <> <> Internet activity will not be included in the report. <<> <> <> <> <> <> <> 2. If you have installed ISA on SBS 2003? If so, ISA <<> will <<> <> <> track <<> <> <> <> the <<> <> <> <> <> <> <> Remote <<> <> <> <> <> <> <> Connection Activity and the Server Usage Report cannot <<> <> fetch <<> <> <> that <<> <> <> <> <> data. <<> <> <> <> <> <> <> You may configure the Server Usage Report to send ISA <<> logs. <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> If you did receive the Web Activity by Computer report <<> <> before, <<> <> <> <> you <<> <> <> <> <> may <<> <> <> <> <> <> <> need <<> <> <> <> <> <> <> to disable the Reporting Service and then re-configure <<> it. <<> <> To <<> <> <> do <<> <> <> <> <> that: <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> 1.Open Server Management, and then click Monitoring and <<> <> <> Reporting <<> <> <> <> in <<> <> <> <> <> <> the <<> <> <> <> <> <> <> left pane. <<> <> <> <> <> <> <> 2.In the right pane, click Change Server Status Report <<> <> <> Settings. <<> <> <> <> <> <> <> 3.Click to select Server Usage Report, and then click <<> Edit. <<> <> <> <> <> <> <> 4.Click Content tab, and then click Add button to add <<> the <<> <> <> logs, <<> <> <> <> such <<> <> <> <> <> as <<> <> <> <> <> <> <> ISA <<> <> <> <> <> <> <> logs. <<> <> <> <> <> <> <> 5.Follow the instruction to finish the Wizard. <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> Then please take your time to monitoring the server. <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> If you have any update, please don't hesitate to let me <<> <> know. <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> Best regards, <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> Robert Li(MSFT) <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> Microsoft CSS Online Newsgroup Support <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> Get Secure! - www.microsoft.com/security <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> ===================================================== <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> This newsgroup only focuses on SBS technical issues. If <<> you <<> <> <> have <<> <> <> <> <> issues <<> <> <> <> <> <> <> regarding other Microsoft products, you'd better post <in <<> <> the <<> <> <> <> <> <> corresponding <<> <> <> <> <> <> <> newsgroups so that they can be resolved in an efficient <<> and <<> <> <> <> timely <<> <> <> <> <> <> manner. <<> <> <> <> <> <> <> You can locate the newsgroup here: <<> <> <> <> <> <> <> <<> <> <> <> <<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> When opening a new thread via the web interface, we <<> <> recommend <<> <> <> you <<> <> <> <> <> check <<> <> <> <> <> <> <> the <<> <> <> <> <> <> <> "Notify me of replies" box to receive e-mail <<> notifications <<> <> <> when <<> <> <> <> <> there <<> <> <> <> <> <> are <<> <> <> <> <> <> <> any updates in your thread. When responding to posts <via <<> <> your <<> <> <> <> <> <> newsreader, <<> <> <> <> <> <> <> please "Reply to Group" so that others may learn and <<> <> benefit <<> <> <> from <<> <> <> <> <> your <<> <> <> <> <> <> <> issue. <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> Microsoft engineers can only focus on one issue per <<> thread. <<> <> <> <> Although <<> <> <> <> <> we <<> <> <> <> <> <> <> provide other information for your reference, we <<> recommend <<> <> you <<> <> <> <> post <<> <> <> <> <> <> <> different incidents in different threads to keep the <<> thread <<> <> <> <> clean. <<> <> <> <> <> In <<> <> <> <> <> <> <> doing <<> <> <> <> <> <> <> so, it will ensure your issues are resolved in a timely <<> <> <> manner. <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> For urgent issues, you may want to contact Microsoft <CSS <<> <> <> <> directly. <<> <> <> <> <> <> Please <<> <> <> <> <> <> <> check http://support.microsoft.com for regional support <<> <> phone <<> <> <> <> <> numbers. <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> Any input or comments in this thread are highly <<> <> appreciated. <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> ===================================================== <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> This posting is provided "AS IS" with no warranties, <and <<> <> <> confers <<> <> <> <> no <<> <> <> <> <> <> <> rights. <<> <> <> <> <> <> <> <<> <> <> <> <> <> <> -------------------- <<> <> <> <> <> <> <> <X-Tomcat-ID: 244766817 <<> <> <> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <<> <> <> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <<> <> <> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <<> <> <> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <> <MIME-Version: 1.0 <<> <> <> <> <> <> <> <Content-Type: text/plain <<> <> <> <> <> <> <> <Content-Transfer-Encoding: 7bit <<> <> <> <> <> <> <> <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT]) <<> <> <> <> <> <> <> <Organization: Microsoft <<> <> <> <> <> <> <> <Date: Fri, 02 Feb 2007 11:56:09 GMT <<> <> <> <> <> <> <> <Subject: Re: Server Usage Report <<> <> <> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs <<> <> <> <> <> <> <> <Message-ID: <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs <<> <> <> <> <> <> <> <Lines: 247 <<> <> <> <> <> <> <> <Path: TK2MSFTNGHUB02.phx.gbl <<> <> <> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl <<> <> <> <> <> microsoft.public.windows.server.sbs:14591 <<> <> <> <> <> <> <> <NNTP-Posting-Host: tomcatimport2.phx.gbl <10.201.218.182 <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <Hi Neil, <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <Thanks for updating. <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <Have researching all the logs, I cannot find the <cause <<> of <<> <> <> this <<> <> <> <> <> issue. <<> <> <> <> <> <> I <<> <> <> <> <> <> <> <find this may be a bug of SBS server. Someone has <<> reported <<> <> a <<> <> <> <> bug: <<> <> <> <> <> Some <<> <> <> <> <> <> <> VPN <<> <> <> <> <> <> <> <accesses are not listed in the "Remote Connection <<> <> Activity" <<> <> <> <> section <<> <> <> <> <> in <<> <> <> <> <> <> <> <Server Usage Report. Maybe your situation is like <that. <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <Please send me the MPS-Report to <v-robeli(a)microsoft.com <<> <> with <<> <> <> <> <> <> <> <subject:37507673- Server Usage Report <<> <> <> <> <> <> <> <for further research. <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <I am looking forward to hear from you. <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <Have a nice weekend. <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <Best regards, <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <Robert Li(MSFT) <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <Microsoft CSS Online Newsgroup Support <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <Get Secure! - www.microsoft.com/security <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <===================================================== <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <This newsgroup only focuses on SBS technical issues. <If <<> <> you <<> <> <> have <<> <> <> <> <> <> issues <<> <> <> <> <> <> <> <regarding other Microsoft products, you'd better post <<> in <<> <> the <<> <> <> <> <> <> <> corresponding <<> <> <> <> <> <> <> <newsgroups so that they can be resolved in an <efficient <<> <> and <<> <> <> <> timely <<> <> <> <> <> <> <> manner. <<> <> <> <> <> <> <> <You can locate the newsgroup here: <<> <> <> <> <> <> <> <<> <> <> <> <<> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <When opening a new thread via the web interface, we <<> <> recommend <<> <> <> <> you <<> <> <> <> <> <> check <<> <> <> <> <> <> <> the <<> <> <> <> <> <> <> <"Notify me of replies" box to receive e-mail <<> notifications <<> <> <> when <<> <> <> <> <> there <<> <> <> <> <> <> are <<> <> <> <> <> <> <> <any updates in your thread. When responding to posts <<> via <<> <> your <<> <> <> <> <> <> newsreader, <<> <> <> <> <> <> <> <please "Reply to Group" so that others may learn and <<> <> benefit <<> <> <> <> from <<> <> <> <> <> your <<> <> <> <> <> <> <> <issue. <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <Microsoft engineers can only focus on one issue per <<> <> thread. <<> <> <> <> <> Although <<> <> <> <> <> <> we <<> <> <> <> <> <> <> <provide other information for your reference, we <<> recommend <<> <> <> you <<> <> <> <> post <<> <> <> <> <> <> <> <different incidents in different threads to keep the <<> <> thread <<> <> <> <> clean. <<> <> <> <> <> In <<> <> <> <> <> <> <> doing <<> <> <> <> <> <> <> <so, it will ensure your issues are resolved in a <timely <<> <> <> manner. <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <For urgent issues, you may want to contact Microsoft <<> CSS <<> <> <> <> directly. <<> <> <> <> <> <> Please <<> <> <> <> <> <> <> <check http://support.microsoft.com for regional <support <<> <> phone <<> <> <> <> <> numbers. <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <Any input or comments in this thread are highly <<> <> appreciated. <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <===================================================== <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <This posting is provided "AS IS" with no warranties, <<> and <<> <> <> confers <<> <> <> <> no <<> <> <> <> <> <> <> rights. <<> <> <> <> <> <> <> < <<> <> <> <> <> <> <> <-------------------- <<> <> <> <> <> <> <> <<X-Tomcat-ID: 278370399 <<> <> <> <> <> <> <> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <<> <> <> <> <> <> <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <<> <> <> <> <> <> <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <<> <> <> <> <> <> <> <<MIME-Version: 1.0 <<> <> <> <> <> <> <> <<Content-Type: text/plain <<> <> <> <> <> <> <> <<Content-Transfer-Encoding: 7bit <<> <> <> <> <> <> <> <<From: v-robeli(a)online.microsoft.com (Robert Li <[MSFT]) <<> <> <> <> <> <> <> <<Organization: Microsoft <<> <> <> <> <> <> <> <<Date: Wed, 31 Jan 2007 13:39:24 GMT <<> <> <> <> <> <> <> <<Subject: Re: Server Usage Report <<> <> <> <> <> <> <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs <<> <> <> <> <> <> <> <<Message-ID: <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <> <<Newsgroups: microsoft.public.windows.server.sbs <<> <> <> <> <> <> <> <<Lines: 169 <<> <> <> <> <> <> <> <<Path: TK2MSFTNGHUB02.phx.gbl <<> <> <> <> <> <> <> <<Xref: TK2MSFTNGHUB02.phx.gbl <<> <> <> <> <> <> microsoft.public.windows.server.sbs:14095 <<> <> <> <> <> <> <> <<NNTP-Posting-Host: tomcatimport2.phx.gbl <<> 10.201.218.182 <<> <> <> <> <> <> <> << <<> <> <> <> <> <> <> <<Hi Archie, <<> <> <> <> <> <> <> << <<> <> <> <> <> <> <> <<Please take your time to help me collect the log, MPS <<> <> Report <<> <> <> <> and <<> <> <> <> <> send <<> <> <> <> <> <> to <<> <> <> <> <> <> <> <<v-robeli(a)microsoft.com. After the reinstallation, the <<> <> <> situation <<> <> <> <> <> may <<> <> <> <> <> <> <> change <<> <> <> <> <> <> <> <<on your server. After researching the report, we can <<> know <<> <> <> the <<> <> <> <> <> <> situation <<> <> <> <> <> <> <> of <<> <> <> <> <> <> <> <<your server more clearly and give you troubleshooting <<> <> <> <> suggestions. <<> <> <> <> <> <> <> Thanks <<> <> <> <> <> <> <> <<for understanding. <<> <> <> <> <> <> <> << <<> <> <> <> <> <> <> <<I am looking forward to hear from you. <<> <> <> <> <> <> <> << <<> <> <> <> <> <> <> <<Best regards, <<> <> <> <> <> <> <> << <<> <> <> <> <> <> <> <<Robert Li(MSFT) <<> <> <> <> <> <> <> << <<> <> <> <> <> <> <> <<Microsoft CSS Online Newsgroup Support <<> <> <> <> <> <> <> << <<> <> <> <> <> <> <> <<Get Secure! - www.microsoft.com/security <<> <> <> <> <> <> <> << <<> <> <> <> <> <> <> <<==================================================== <<> <> <> <> <> <> <> << <<> <> <> <> <> <> <> <<PLEASE NOTE: The partner managed newsgroups are <<> provided <<> <> <> <> toassist <<> <> <> <> <> <> with <<> <> <> <> <> <> <> <<break/fix issues and simple how to questions. <<> <> <> <> <> <> <> <<We also love to hear your product feedback! Let us <<> know <<> <> <> what <<> <> <> <> you <<> <> <> <> <> <> think <<> <> <> <> <> <> <> by <<> <> <> <> <> <> <> <<posting from the web interface: Partner Feedback <<> <> <> <> <> <> <> <<from your newsreader: <<> <> <> <> <> <> microsoft.private.directaccess.partnerfeedback. <<> <> <> <> <> <> <> << <<> <> <> <> <> <> <> <<We look forward to hearing from you! <<> <> <> <> <> <> <> << <<> <> <> <> <> <> <> <<==================================================== <<> <> <> <> <> <> <> << <<> <> <> <> <> <> <> <<When responding to posts, please "Reply to Group" via <<> <> your <<> <> <> <> <> newsreader <<> <> <> <> <> <> so <<> <> <> <> <> <> <> <<that others may learn and benefit from this issue. <<> <> <> <> <> <> <> << <<> <> <> <> <> <> <> <<==================================================== <<> <> <> <> <> <> <> << <<> <> <> <> <> <> <> <<This posting is provided "AS IS" with no warranties, <<> and <<> <> <> <> confers <<> <> <> <> <> no <<> <> <> <> <> <> <> <rights. <<> <> <> <> <> <> <> << <<> <> <> <> <> <> <> <<==================================================== <<> <> <> <> <> <> <> << <<> <> <> <> <> <> <> << <<> <> <> <> <> <> <> <<-------------------- <<> <> <> <> <> <> <> <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <<> <> <> <> <> <> <> <<<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <<> <> <> <> <> <> <> <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <> <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <<> <> <> <> <> <> <> <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <> <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <> <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <> <> <> <> <> <<<Subject: Re: Server Usage Report <<> <> <> <> <> <> <> <<<Date: Tue, 30 Jan 2007 14:28:52 -0000 <<> <> <> <> <> <> <> <<<Lines: 125 <<> <> <> <> <> <> <> <<<X-Priority: 3 <<> <> <> <> <> <> <> <<<X-MSMail-Priority: Normal <<> <> <> <> <> <> <> <<<X-Newsreader: Microsoft Outlook Express <<> 6.00.2900.3028 <<> <> <> <> <> <> <> <<<X-RFC2646: Format=Flowed; Original <<> <> <> <> <> <> <> <<<X-MimeOLE: Produced By Microsoft MimeOLE <<> V6.00.2900.3028 <<> <> <> <> <> <> <> <<<Message-ID: <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <<> <> <> <> <> <> <> <<<Newsgroups: microsoft.public.windows.server.sbs <<> <> <> <> <> <> <> <<<NNTP-Posting-Host: 80.168.252.171 <<> <> <> <> <> <> <> <<<Path: <<> <> <> <> <> <> <<> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl <<> <> <> <> <> <> <> <<<Xref: TK2MSFTNGHUB02.phx.gbl <<> <> <> <> <> <> microsoft.public.windows.server.sbs:13773 <<> <> <> <> <> <> <> <<<X-Tomcat-NG: microsoft.public.windows.server.sbs <<> <> <> <> <> <> <> <<< <<> <> <> <> <> <> <> <<<The Server reports still are excluding the remote <<> access <<> <> <> part <<> <> <> <> of <<> <> <> <> <> the <<> <> <> <> <> <> <> <<<reports. All the other information has come back <<> again. <<> <> <> The <<> <> <> <> <> remote <<> <> <> <> <> <> <> <<access <<> <> <> <> <> <> <> <<<is definitely being recorded in the IN*.log files <<> still. <<> <> <> <> <> <> <> <<< <<> <> <> <> <> <> <> <<< <<> <> <> <> <> <> <> <<< <<> <> <> <> <> <> <> <<<Looking at the SBSMonitoring databases, the relevant <<> <> tables <<> <> <> <> for <<> <> <> <> <> <> Remote <<> <> <> <> <> <> <> <<<access are indeed empty, so the collection of them <<> must <<> <> be <<> <> <> <> <> failing <<> <> <> <> <> <> for <<> <> <> <> <> <> <> <<some <<> <> <> <> <> <> <> <<<reason? <<> <> <> <> <> <> <> <<< <<> <> <> <> <> <> <> <<< <<> <> <> <> <> <> <> <<<Help! <<> <> <> <> <> <> <> <<< <<> <> <> <> <> <> <> <<<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> <<> wrote <<> <> in <<> <> <> <> <> message <<> <> <> <> <> <> <> <<<news:nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl... <<> <> <> <> <> <> <> <<<> Hi Neil, <<> <> <> <> <> <> <> <<<> <<> <> <> <> <> <> <> <<<> This is Robert Li, Inn Jin is temporarily out of <<> the <<> <> <> <> Newsgroups <<> <> <> <> <> <> and <<> <> <> <> <> <> I <<> <> <> <> <> <> <> am <<> <> <> <> <> <> <> <<<> his backup. <<> <> <> <> <> <> <> <<<> <<> <> <> <> <> <> <> <<<> I just write to see how the things are going on, <if <<> <> you <<> <> <> have <<> <> <> <> <> any <<> <> <> <> <> <> <> <<<> questions, <<> <> <> <> <> <> <> <<<> please don't hesitate to let me know. <<> <> <> <> <> <> <> <<<> <<> <> <> <> <> <> <> <<<> Best regards, <<> <> <> <> <> <> <> <<<> <<> <> <> <> <> <> <> <<<> Robert Li(MSFT) <<> <> <> <> <> <> <> <<<> <<> <> <> <> <> <> <> <<<> Microsoft CSS Online Newsgroup Support <<> <> <> <> <> <> <> <<<> <<> <> <> <> <> <> <> <<<> Get Secure! - www.microsoft.com/security <<> <> <> <> <> <> <> <<<> <<> <> <> <> <> <> <> <<<> <<> ==================================================== <<> <> <> <> <> <> <> <<<> <<> <> <> <> <> <> <> <<<> PLEASE NOTE: The partner managed newsgroups are <<> <> provided <<> <> <> <> <> toassist <<> <> <> <> <> <> <> with <<> <> <> <> <> <> <> <<<> break/fix issues and simple how to questions. <<> <> <> <> <> <> <> <<<> We also love to hear your product feedback! Let <us <<> <> know <<> <> <> <> what <<> <> <> <> <> you <<> <> <> <> <> <> <> think <<> <> <> <> <> <> <> <<by <<> <> <> <> <> <> <> <<<> posting from the web interface: Partner Feedback <<> <> <> <> <> <> <> <<<> from your newsreader: <<> <> <> <> <> <> <> microsoft.private.directaccess.partnerfeedback. <<> <> <> <> <> <> <> <<<> <<> <> <> <> <> <> <> <<<> We look forward to hearing from you! <<> <> <> <> <> <> <> <<<> <<> <> <> <> <> <> <> <<<> <<> ==================================================== <<> <> <> <> <> <> <> <<<> <<> <> <> <> <> <> <> <<<> When responding to posts, please "Reply to Group" <<> via <<> <> <> your <<> <> <> <> <> <> newsreader <<> <> <> <> <> <> <> so <<> <> <> <> <> <> <> <<<> that others may learn and benefit from this issue. <<> <> <> <> <> <> <> <<<> <<> <> <> <> <> <> <> <<<> <<> ==================================================== <<> <> <> <> <> <> <> <<<> <<> <> <> <> <> <> <> <<<> This posting is provided "AS IS" with no <<> warranties, <<> <> and <<> <> <> <> <> confers <<> <> <> <> <> <> no <<> <> <> <> <> <> <> <<<> ri
From: Neil Jordan on 26 Mar 2007 07:50 Hi Robert 1) The Routing and Remote Access Service is already running 2) I can't seem to find a Web Usage Logging service? 3) NTFS Permissions are ok. 4) Two files attached to email copy of this message Neil "Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message news:8kD%23dW5bHHA.4088(a)TK2MSFTNGHUB02.phx.gbl... > Hi Neil, > > Thanks for updating. > > I am sorry for the delay response due to the weekend. > > Please check the following setting: > > Step 1: Check if Routing and Remote Access and Web Usage Logging are > started: > > 1. In the Monitoring and Reporting snap-in in Server Management, click > View > Services. > > 2. In the list of services, ensure that the Routing and Remote Access > service is started. If it is not, right-click the service, and then click > Restart. > > 3. Ensure that the Web Usage Logging service is started. If it is not, > right-click the service, and then click Restart. > > Step 2: Check the NTFS permissions of c:\windows\system32\logfiles > > Administrator: Full Control > Autheniciated: Users Allow Read &Execute, List Folder Contents, Read > Create Owner: Allow Special Permissions > System Operator: Allow Read &Execute, List Folder Contents, Read > System: Full control > > If the problem still exists, please kindly send me the following > information for further research: > > 1. mcw.log under c:\Program Files\Microsoft Windows Small Business > Server\Support. > > 2. MPS Report > > 1) Download MPS report tool from: > http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9 > 15706/MPSRPT_SETUPPerf.EXE > 2) Run the MPSRPT_SETUPPerf.exe on the server box. > 3) Wait for 10~15 minutes. > 4) Open Windows explorer, navigate to > %SYSTEMROOT%\MPSReports\Setup\Reports\cab\ > 5) Send the .cab file to us. > > Note: I have collected the MPS Report before, but some new error may > appear > in the application logs after the reinstallation. Thanks for your > understanding and time. > > Please send the information to 37507673- Server Usage Report. > > I am looking forward to hear from you. > > If you need further assistance, please don't hesitate to let me know. > > Best regards, > > Robert Li(MSFT) > > Microsoft CSS Online Newsgroup Support > > Get Secure! - www.microsoft.com/security > > ===================================================== > > This newsgroup only focuses on SBS technical issues. If you have issues > regarding other Microsoft products, you'd better post in the corresponding > newsgroups so that they can be resolved in an efficient and timely manner. > You can locate the newsgroup here: > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > > When opening a new thread via the web interface, we recommend you check > the > "Notify me of replies" box to receive e-mail notifications when there are > any updates in your thread. When responding to posts via your newsreader, > please "Reply to Group" so that others may learn and benefit from your > issue. > > Microsoft engineers can only focus on one issue per thread. Although we > provide other information for your reference, we recommend you post > different incidents in different threads to keep the thread clean. In > doing > so, it will ensure your issues are resolved in a timely manner. > > For urgent issues, you may want to contact Microsoft CSS directly. Please > check http://support.microsoft.com for regional support phone numbers. > > Any input or comments in this thread are highly appreciated. > > ===================================================== > > This posting is provided "AS IS" with no warranties, and confers no > rights. > > -------------------- > <X-Tomcat-ID: 170367122 > <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> > <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> > <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> > <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> > <6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl> > <eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl> > <CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl> > <#l1flOGbHHA.3616(a)TK2MSFTNGP05.phx.gbl> > <MIME-Version: 1.0 > <Content-Type: text/plain > <Content-Transfer-Encoding: 7bit > <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT]) > <Organization: Microsoft > <Date: Fri, 23 Mar 2007 10:53:08 GMT > <Subject: Re: Server Usage Report > <X-Tomcat-NG: microsoft.public.windows.server.sbs > <Message-ID: <MUMfzlTbHHA.4088(a)TK2MSFTNGHUB02.phx.gbl> > <Newsgroups: microsoft.public.windows.server.sbs > <Lines: 1605 > <Path: TK2MSFTNGHUB02.phx.gbl > <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:24853 > <NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122 > < > <Hi Neil, > < > <Thanks for updating. > < > <I am sorry I made a mistake in my last post. I apologize for the > <inconvenience to you. Please check the following: > < > <Note: Please backup the registry before you modify. > < > <HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL > <Server\SBSMONITORING\tracking > < > <(Default) > <{6DC86044-0C71-11d3-9E18-00C04F79D434} > <{E07FDDA4-5A21-11d2-9DAD-00C04F79D434} > <{E07FDDA6-5A21-11d2-9DAD-00C04F79D434} > <{E07FDDAD-5A21-11d2-9DAD-00C04F79D434} > < > <All above strings have empty Value data. > < > <For the > <HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring, I > <found most items are the same. > < > <All the reports for the Outlook Web Access Activity are retrieved from > <%windir%\system32\LogFiles. Please also check the following settings: > < > <1. Under IIS- Default Website Properties, on the website tab, make sure > <that "ENABLE LOGGING" is Checked. > < > <2. Next click on the Properties Tab under the "Enable Logging" section - > <Check the box for "Use Local time for file naming and rollover" > < > <After this it would take some time for the server usage report to collect > <the data again and update it (assuming at least 24 hrs). > < > <I am looking forward to hear from you. > < > <If you need further assistance, please don't hesitate to let me know. > < > <Best regards, > < > <Robert Li(MSFT) > < > <Microsoft CSS Online Newsgroup Support > < > <Get Secure! - www.microsoft.com/security > < > <===================================================== > < > <This newsgroup only focuses on SBS technical issues. If you have issues > <regarding other Microsoft products, you'd better post in the > corresponding > <newsgroups so that they can be resolved in an efficient and timely > manner. > <You can locate the newsgroup here: > <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > < > <When opening a new thread via the web interface, we recommend you check > the > <"Notify me of replies" box to receive e-mail notifications when there are > <any updates in your thread. When responding to posts via your newsreader, > <please "Reply to Group" so that others may learn and benefit from your > <issue. > < > <Microsoft engineers can only focus on one issue per thread. Although we > <provide other information for your reference, we recommend you post > <different incidents in different threads to keep the thread clean. In > doing > <so, it will ensure your issues are resolved in a timely manner. > < > <For urgent issues, you may want to contact Microsoft CSS directly. Please > <check http://support.microsoft.com for regional support phone numbers. > < > <Any input or comments in this thread are highly appreciated. > < > <===================================================== > < > <This posting is provided "AS IS" with no warranties, and confers no > rights. > < > <-------------------- > <<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <<WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <<2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <<sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <<O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <<I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <<OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <<vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <<u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <<SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> > <<#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> > <<PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> > <<OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> > <<6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl> > <<eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl> > <<CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl> > <<Subject: Re: Server Usage Report > <<Date: Thu, 22 Mar 2007 09:22:41 -0000 > <<Lines: 1602 > <<X-Priority: 3 > <<X-MSMail-Priority: Normal > <<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <<X-RFC2646: Format=Flowed; Original > <<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <<Message-ID: <#l1flOGbHHA.3616(a)TK2MSFTNGP05.phx.gbl> > <<Newsgroups: microsoft.public.windows.server.sbs > <<NNTP-Posting-Host: 80.168.252.171 > <<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl > <<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:24539 > <<X-Tomcat-NG: microsoft.public.windows.server.sbs > << > <<Hi Robert. > << > <<Made the log file location change, but that didn't cure it. > << > <<With regard the registry, I found the > <<HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMONITORING > << > <<key, but can't see values/keys detailed below that. > << > <<At that level I have: > << > <<(Default) value and the following keys: > << > <<MSSQLServer > << > <<Replication > << > <<Setup > << > <<SQLServerAgent > << > <<Tracking > << > << > <<With regard to: > <<HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring > << > <<I have > << > <<LoggingLevel (2) > << > <<MaxLogSize (5) > << > <<MCWRun (1) > << > <<MSDE_InstanceID (15) > << > <<NumberDaysUsage (1) > << > << > << > <<I do not have MSDE_Location, nor RunDredger > << > << > << > <<Neil > << > << > << > << > << > << > <<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message > <<news:CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl... > <<> Hi Neil, > <<> > <<> Thanks for updating. > <<> > <<> I am sorry to know the problem still exists after reinstalling the > <<> Monitoring component. I apologize for the inconvenience to you. > Although > <<> Inn and I have tried our best, the problem cannot be resolved. The > <problem > <<> seems to be more complex and time consuming. Thanks for your > <understanding > <<> and patience. > <<> > <<> I had a discussion with our engineers asked them for idea. The problem > <may > <<> be caused by the bad RRAS log. Please make the following changes in > the > <<> RRAS logging and then check whether the usage report gives us the > <<> necessary > <<> details: > <<> > <<> 1. Open the Routing and Remote Access Console. > <<> 2. Navigate to "Remote Access Logging". > <<> 3. Click on the "Local File" on the right pane and go to properties. > <<> 4. Click on Log File. > <<> 5. Change the location for the log. > <<> 6. Then we need to wait for 24 hours for the new usage report to get > <<> generated. > <<> 7. This will create a new log daily and allow us to further narrow > down > <<> the > <<> issue if it is not resolved by making this change. > <<> > <<> Then please check the following registry: > <<> > <<> Note: Please backup the registry before you modify. > <<> > <<> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL > <<> Server\SBSMONITORING > <<> (Default) > <<> {6DC86044-0C71-11d3-9E18-00C04F79D434} > <<> {E07FDDA4-5A21-11d2-9DAD-00C04F79D434} > <<> {E07FDDA6-5A21-11d2-9DAD-00C04F79D434} > <<> {E07FDDAD-5A21-11d2-9DAD-00C04F79D434} > <<> > <<> All above strings have empty Value data. > <<> > <<> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring > <<> LoggingLevel Base: Hoxadecimal Value data: 2 > <<> MaxLogSize Base: Hoxadecimal Value data: 5 > <<> MCWRun Base: Hoxadecimal Value data: 1 > <<> MSDE_InstanceID Base: Hoxadecimal Value data: f > <<> MSDE_Location Value data: C:\Program Files\Microsoft SQL Server > (This > <<> value may be different from yours) > <<> RunDredger Base: Hoxadecimal Value data:0 > <<> > <<> Then please monitoring the server and see if the problem can be > resolved. > <<> > <<> I am looking forward to hear from you. > <<> > <<> If you need further assistance, please don't hesitate to let me know. > <<> > <<> Best regards, > <<> > <<> Robert Li(MSFT) > <<> > <<> Microsoft CSS Online Newsgroup Support > <<> > <<> Get Secure! - www.microsoft.com/security > <<> > <<> ===================================================== > <<> > <<> This newsgroup only focuses on SBS technical issues. If you have > issues > <<> regarding other Microsoft products, you'd better post in the > <corresponding > <<> newsgroups so that they can be resolved in an efficient and timely > <manner. > <<> You can locate the newsgroup here: > <<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <<> > <<> When opening a new thread via the web interface, we recommend you > check > <<> the > <<> "Notify me of replies" box to receive e-mail notifications when there > are > <<> any updates in your thread. When responding to posts via your > newsreader, > <<> please "Reply to Group" so that others may learn and benefit from your > <<> issue. > <<> > <<> Microsoft engineers can only focus on one issue per thread. Although > we > <<> provide other information for your reference, we recommend you post > <<> different incidents in different threads to keep the thread clean. In > <<> doing > <<> so, it will ensure your issues are resolved in a timely manner. > <<> > <<> For urgent issues, you may want to contact Microsoft CSS directly. > Please > <<> check http://support.microsoft.com for regional support phone numbers. > <<> > <<> Any input or comments in this thread are highly appreciated. > <<> > <<> ===================================================== > <<> > <<> This posting is provided "AS IS" with no warranties, and confers no > <<> rights. > <<> > <<> -------------------- > <<> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <<> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <<> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <<> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <<> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <<> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <<> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <<> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <<> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <<> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <<> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> > <<> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> > <<> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> > <<> <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> > <<> <6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl> > <<> <Subject: Re: Server Usage Report > <<> <Date: Mon, 19 Mar 2007 09:44:59 -0000 > <<> <Lines: 1294 > <<> <X-Priority: 3 > <<> <X-MSMail-Priority: Normal > <<> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <<> <X-RFC2646: Format=Flowed; Original > <<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <<> <Message-ID: <eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl> > <<> <Newsgroups: microsoft.public.windows.server.sbs > <<> <NNTP-Posting-Host: 80.168.252.171 > <<> <Path: > TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl > <<> <Xref: TK2MSFTNGHUB02.phx.gbl > microsoft.public.windows.server.sbs:23726 > <<> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <<> < > <<> <Finished the re-installation, but still doesn't appear in the logs. > <<> < > <<> <Neil > <<> < > <<> < > <<> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message > <<> <news:6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl... > <<> <> Hi Neil, > <<> <> > <<> <> Thanks for updating. > <<> <> > <<> <> I took the steps to uninstall the SBS Monitoring component and that > <<> worked > <<> <> successfully. It's expected behavior that some registries and > virtual > <<> <> directory don't not exist, because the configurations are different > <<> <> between > <<> <> you server and my test machine. Please take you time to reinstall > the > <<> <> Monitoring component. Then keep monitoring the server to see if the > <<> issue > <<> <> will reoccur. > <<> <> > <<> <> Thanks again for your time and cooperation. > <<> <> > <<> <> If you need further assistance, please don't hesitate to let me > know > <<> <> > <<> <> Best regards, > <<> <> > <<> <> Robert Li(MSFT) > <<> <> > <<> <> Microsoft CSS Online Newsgroup Support > <<> <> > <<> <> Get Secure! - www.microsoft.com/security > <<> <> > <<> <> ===================================================== > <<> <> > <<> <> This newsgroup only focuses on SBS technical issues. If you have > <issues > <<> <> regarding other Microsoft products, you'd better post in the > <<> corresponding > <<> <> newsgroups so that they can be resolved in an efficient and timely > <<> manner. > <<> <> You can locate the newsgroup here: > <<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <<> <> > <<> <> When opening a new thread via the web interface, we recommend you > <check > <<> <> the > <<> <> "Notify me of replies" box to receive e-mail notifications when > there > <<> are > <<> <> any updates in your thread. When responding to posts via your > <<> newsreader, > <<> <> please "Reply to Group" so that others may learn and benefit from > your > <<> <> issue. > <<> <> > <<> <> Microsoft engineers can only focus on one issue per thread. > Although > <we > <<> <> provide other information for your reference, we recommend you post > <<> <> different incidents in different threads to keep the thread clean. > In > <<> <> doing > <<> <> so, it will ensure your issues are resolved in a timely manner. > <<> <> > <<> <> For urgent issues, you may want to contact Microsoft CSS directly. > <<> Please > <<> <> check http://support.microsoft.com for regional support phone > numbers. > <<> <> > <<> <> Any input or comments in this thread are highly appreciated. > <<> <> > <<> <> ===================================================== > <<> <> > <<> <> This posting is provided "AS IS" with no warranties, and confers no > <<> <> rights. > <<> <> > <<> <> -------------------- > <<> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <<> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <<> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <<> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <<> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <<> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <<> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <<> <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> > <<> <> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <Subject: Re: Server Usage Report > <<> <> <Date: Thu, 8 Mar 2007 09:43:25 -0000 > <<> <> <Lines: 1101 > <<> <> <X-Priority: 3 > <<> <> <X-MSMail-Priority: Normal > <<> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <<> <> <X-RFC2646: Format=Flowed; Original > <<> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <<> <> <Message-ID: <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> > <<> <> <Newsgroups: microsoft.public.windows.server.sbs > <<> <> <NNTP-Posting-Host: 80.168.252.171 > <<> <> <Path: > <TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl > <<> <> <Xref: TK2MSFTNGHUB02.phx.gbl > <microsoft.public.windows.server.sbs:21673 > <<> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <<> <> < > <<> <> <Hi > <<> <> < > <<> <> <Getting there slowly. > <<> <> < > <<> <> <I have removed the Monitoring Component, but had to reboot after > and > <<> <> before > <<> <> <the items below which might explain some of the differences. > <<> <> <I have completed the items below successfully: > <<> <> <Deleted the first Registry key, the second didn't exist > <<> <> <The Monitoring site in IIS wasn't there. > <<> <> <Renamed the MSSQL$SBSMONITORING - had to stop it in the SQL server > <<> first > <<> <> <though > <<> <> <inetpub\monitoring didn't exist > <<> <> <Now I am waiting to get an opportunity to reboot again. > <<> <> < > <<> <> <However I have to say that I will be unlikely to want to run the > <CEICW > <<> <> given > <<> <> <all the problems I have had with it in the past! > <<> <> < > <<> <> <Neil > <<> <> < > <<> <> < > <<> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in > message > <<> <> <news:PzEDcO%23WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl... > <<> <> <> Hi Neil, > <<> <> <> > <<> <> <> Thanks for updating. > <<> <> <> > <<> <> <> Since you have no option to reinstall Monitoring component, > please > <<> take > <<> <> <> the > <<> <> <> following steps: > <<> <> <> > <<> <> <> 1. Uninstall the SBS Monitoring component > <<> <> <> > <<> <> <> 1) Click Start, click Control Panel, and then click Add or > Remove > <<> <> <> Programs. > <<> <> <> 2) Select Windows Small Business Server 2003 and then click > <<> <> Change/Remove. > <<> <> <> The Setup Wizard appears. > <<> <> <> 3) Click Next to start the wizard. > <<> <> <> 4)On the Windows Configuration page, click Next. > <<> <> <> 5) On the Component Selection page, in the Action column, change > <<> Server > <<> <> <> Tools to Maintenance, change Monitoring component to Remove, and > <<> then > <<> <> <> click > <<> <> <> Next. > <<> <> <> 6)On the Component Summary page, click Next. > <<> <> <> 7) Click Finish. > <<> <> <> > <<> <> <> 2. Delete Registry Keys > <<> <> <> > <<> <> <> 1) Delete > <<> <> <> > <HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring > <<> <> <> 2) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL > <<> <> <> Server\SBSMONITORING > <<> <> <> > <<> <> <> 3. Delete IIS Virtual Directory > <<> <> <> > <<> <> <> 1)Open IIS, expand servername, Web Sites, Default Web Site > <<> <> <> 2)Delete Monitoring > <<> <> <> > <<> <> <> 4. Rename Folders > <<> <> <> > <<> <> <> 1) Rename C:\Program Files\Microsoft SQL > <Server\MSSQL$SBSMONITORING > <<> to > <<> <> <> MSSQL$SBSMONITORING.OLD > <<> <> <> 2) Rename C:\inetpub\monitoring to monitoring.old > <<> <> <> > <<> <> <> 5. Reboot the server, and install the Monitoring component > <<> <> <> > <<> <> <> 1) In Add or Remove Programs, select Windows Small Business > Server > <<> 2003 > <<> <> <> and > <<> <> <> then click Change/Remove. The Setup Wizard appears. > <<> <> <> 2) Click Next. > <<> <> <> 3)On the Windows Configuration page, click Next. > <<> <> <> 4) On the Component Selection page, in the Action column, change > <<> Server > <<> <> <> Tools to Maintenance, change Monitoring component to Install, > and > <<> then > <<> <> <> click Next. > <<> <> <> 5) On the Logon Information page, click Next. > <<> <> <> 6)On the Component Summary page, click Next. > <<> <> <> 7)Click Finish. > <<> <> <> > <<> <> <> 6. Let's re-run the CEICW as well. > <<> <> <> > <<> <> <> Note: The original performance and usage data may be lost. > <<> <> <> > <<> <> <> Please also ignore the prompted information and continue the > <<> process. > <<> <> <> > <<> <> <> After this action, please monitor the system for some time and > see > <<> if > <<> <> the > <<> <> <> problem can be resolved. > <<> <> <> > <<> <> <> If you need further assistance, please don't hesitate to let me > <<> know. > <<> <> <> > <<> <> <> > <<> <> <> Best regards, > <<> <> <> > <<> <> <> Robert Li(MSFT) > <<> <> <> > <<> <> <> Microsoft CSS Online Newsgroup Support > <<> <> <> > <<> <> <> Get Secure! - www.microsoft.com/security > <<> <> <> > <<> <> <> ===================================================== > <<> <> <> > <<> <> <> This newsgroup only focuses on SBS technical issues. If you have > <<> issues > <<> <> <> regarding other Microsoft products, you'd better post in the > <<> <> corresponding > <<> <> <> newsgroups so that they can be resolved in an efficient and > timely > <<> <> manner. > <<> <> <> You can locate the newsgroup here: > <<> <> <> > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <<> <> <> > <<> <> <> When opening a new thread via the web interface, we recommend > you > <<> check > <<> <> <> the > <<> <> <> "Notify me of replies" box to receive e-mail notifications when > <<> there > <<> <> are > <<> <> <> any updates in your thread. When responding to posts via your > <<> <> newsreader, > <<> <> <> please "Reply to Group" so that others may learn and benefit > from > <<> your > <<> <> <> issue. > <<> <> <> > <<> <> <> Microsoft engineers can only focus on one issue per thread. > <Although > <<> we > <<> <> <> provide other information for your reference, we recommend you > post > <<> <> <> different incidents in different threads to keep the thread > clean. > <<> In > <<> <> <> doing > <<> <> <> so, it will ensure your issues are resolved in a timely manner. > <<> <> <> > <<> <> <> For urgent issues, you may want to contact Microsoft CSS > directly. > <<> <> Please > <<> <> <> check http://support.microsoft.com for regional support phone > <<> numbers. > <<> <> <> > <<> <> <> Any input or comments in this thread are highly appreciated. > <<> <> <> > <<> <> <> ===================================================== > <<> <> <> > <<> <> <> This posting is provided "AS IS" with no warranties, and confers > no > <<> <> <> rights. > <<> <> <> > <<> <> <> -------------------- > <<> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <<> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <<> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <<> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <<> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <<> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <<> <> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <<> <> <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <Subject: Re: Server Usage Report > <<> <> <> <Date: Wed, 28 Feb 2007 15:09:20 -0000 > <<> <> <> <Lines: 865 > <<> <> <> <X-Priority: 3 > <<> <> <> <X-MSMail-Priority: Normal > <<> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <<> <> <> <X-RFC2646: Format=Flowed; Original > <<> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <<> <> <> <Message-ID: <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> > <<> <> <> <Newsgroups: microsoft.public.windows.server.sbs > <<> <> <> <NNTP-Posting-Host: 80.168.252.171 > <<> <> <> <Path: > <<> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl > <<> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl > <<> microsoft.public.windows.server.sbs:20083 > <<> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <<> <> <> < > <<> <> <> <When I select Maintenance, I can only choose to Remove > Monitoring, > <<> as > <<> <> I > <<> <> <> have > <<> <> <> <no option to Reinstall. > <<> <> <> < > <<> <> <> <Do I follow this, then do it again and Install? > <<> <> <> < > <<> <> <> <When I choose the Remove option, clicking Next gives me a > screen > <<> <> saying > <<> <> <> that > <<> <> <> <it needs 5Mb for the Server Tools Maintenance as well as 10Mb > for > <<> the > <<> <> <> <removal of the Monitoring - bit concerned over the 5Mb. > <<> <> <> < > <<> <> <> <Neil > <<> <> <> < > <<> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in > <message > <<> <> <> <news:SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl... > <<> <> <> <> Hi Neil, > <<> <> <> <> > <<> <> <> <> Thanks for updating. > <<> <> <> <> > <<> <> <> <> By now, Inn and I have tried all the methods but the problem > <<> still > <<> <> <> cannot > <<> <> <> <> be resolved. I also asked many my colleagues for advice about > <<> this > <<> <> <> issue. > <<> <> <> <> This problem may be more complex than expected. Thank you > very > <<> much > <<> <> for > <<> <> <> <> your time and patience. > <<> <> <> <> > <<> <> <> <> Please take your time to reinstall the Monitoring component > to > <<> see > <<> <> if > <<> <> <> the > <<> <> <> <> problem can be resolved. > <<> <> <> <> > <<> <> <> <> To do this: > <<> <> <> <> > <<> <> <> <> 1. Open Control Panel and the double click Add or Remove > <<> Programs. > <<> <> <> <> 2. Click Windows Small Business Server 2003 and click > <<> Change/Remove. > <<> <> <> <> 3. Click Next two times. > <<> <> <> <> 4. Select Server Tools, select Maintenance. > <<> <> <> <> 5. Click Monitoring below and then select Reinstall. > <<> <> <> <> 6. Click Next two times. > <<> <> <> <> > <<> <> <> <> After this, please keep on monitoring for a period of time to > <see > <<> if > <<> <> <> the > <<> <> <> <> problem can be resolved. > <<> <> <> <> > <<> <> <> <> I am looking forward to hear from you. > <<> <> <> <> > <<> <> <> <> If you need further assistance, please don't hesitate to let > me > <<> <> know. > <<> <> <> <> > <<> <> <> <> Best regards, > <<> <> <> <> > <<> <> <> <> Robert Li(MSFT) > <<> <> <> <> > <<> <> <> <> Microsoft CSS Online Newsgroup Support > <<> <> <> <> > <<> <> <> <> Get Secure! - www.microsoft.com/security > <<> <> <> <> > <<> <> <> <> ===================================================== > <<> <> <> <> > <<> <> <> <> This newsgroup only focuses on SBS technical issues. If you > have > <<> <> issues > <<> <> <> <> regarding other Microsoft products, you'd better post in the > <<> <> <> corresponding > <<> <> <> <> newsgroups so that they can be resolved in an efficient and > <<> timely > <<> <> <> manner. > <<> <> <> <> You can locate the newsgroup here: > <<> <> <> <> > <<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <<> <> <> <> > <<> <> <> <> When opening a new thread via the web interface, we recommend > <you > <<> <> check > <<> <> <> <> the > <<> <> <> <> "Notify me of replies" box to receive e-mail notifications > when > <<> <> there > <<> <> <> are > <<> <> <> <> any updates in your thread. When responding to posts via your > <<> <> <> newsreader, > <<> <> <> <> please "Reply to Group" so that others may learn and benefit > <from > <<> <> your > <<> <> <> <> issue. > <<> <> <> <> > <<> <> <> <> Microsoft engineers can only focus on one issue per thread. > <<> Although > <<> <> we > <<> <> <> <> provide other information for your reference, we recommend > you > <<> post > <<> <> <> <> different incidents in different threads to keep the thread > <<> clean. > <<> <> In > <<> <> <> <> doing > <<> <> <> <> so, it will ensure your issues are resolved in a timely > manner. > <<> <> <> <> > <<> <> <> <> For urgent issues, you may want to contact Microsoft CSS > <<> directly. > <<> <> <> Please > <<> <> <> <> check http://support.microsoft.com for regional support phone > <<> <> numbers. > <<> <> <> <> > <<> <> <> <> Any input or comments in this thread are highly appreciated. > <<> <> <> <> > <<> <> <> <> ===================================================== > <<> <> <> <> > <<> <> <> <> This posting is provided "AS IS" with no warranties, and > <confers > <<> no > <<> <> <> <> rights. > <<> <> <> <> > <<> <> <> <> -------------------- > <<> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <<> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <<> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <<> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <<> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <<> <> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <<> <> <> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <Subject: Re: Server Usage Report > <<> <> <> <> <Date: Tue, 27 Feb 2007 15:48:59 -0000 > <<> <> <> <> <Lines: 691 > <<> <> <> <> <X-Priority: 3 > <<> <> <> <> <X-MSMail-Priority: Normal > <<> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <<> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <<> <> <> <> <X-RFC2646: Format=Flowed; Original > <<> <> <> <> <Message-ID: <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <<> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs > <<> <> <> <> <NNTP-Posting-Host: 80.168.252.171 > <<> <> <> <> <Path: > <<> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl > <<> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl > <<> <> microsoft.public.windows.server.sbs:19849 > <<> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <<> <> <> <> < > <<> <> <> <> <Maybe it is just a red herring then. > <<> <> <> <> < > <<> <> <> <> <My report still doesn't work though > <<> <> <> <> < > <<> <> <> <> <Neil > <<> <> <> <> < > <<> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in > <<> message > <<> <> <> <> <news:vL8%231zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl... > <<> <> <> <> <> Hi Neil, > <<> <> <> <> <> > <<> <> <> <> <> Thanks for updating. > <<> <> <> <> <> > <<> <> <> <> <> Based on my research, the ISA Event ID: 5 may be caused by > <<> Backup > <<> <> or > <<> <> <> <> Anti > <<> <> <> <> <> Virus software. Please check the Event Viewer, if it > appears > <<> <> <> randomly, > <<> <> <> <> <> that's normal. > <<> <> <> <> <> > <<> <> <> <> <> If you have any update, please don't hesitate to let me > know. > <<> <> <> <> <> > <<> <> <> <> <> > <<> <> <> <> <> Best regards, > <<> <> <> <> <> > <<> <> <> <> <> Robert Li(MSFT) > <<> <> <> <> <> > <<> <> <> <> <> Microsoft CSS Online Newsgroup Support > <<> <> <> <> <> > <<> <> <> <> <> Get Secure! - www.microsoft.com/security > <<> <> <> <> <> > <<> <> <> <> <> ===================================================== > <<> <> <> <> <> > <<> <> <> <> <> This newsgroup only focuses on SBS technical issues. If > you > <<> have > <<> <> <> issues > <<> <> <> <> <> regarding other Microsoft products, you'd better post in > the > <<> <> <> <> corresponding > <<> <> <> <> <> newsgroups so that they can be resolved in an efficient > and > <<> <> timely > <<> <> <> <> manner. > <<> <> <> <> <> You can locate the newsgroup here: > <<> <> <> <> <> > <<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <<> <> <> <> <> > <<> <> <> <> <> When opening a new thread via the web interface, we > recommend > <<> you > <<> <> <> check > <<> <> <> <> <> the > <<> <> <> <> <> "Notify me of replies" box to receive e-mail notifications > <<> when > <<> <> <> there > <<> <> <> <> are > <<> <> <> <> <> any updates in your thread. When responding to posts via > your > <<> <> <> <> newsreader, > <<> <> <> <> <> please "Reply to Group" so that others may learn and > benefit > <<> from > <<> <> <> your > <<> <> <> <> <> issue. > <<> <> <> <> <> > <<> <> <> <> <> Microsoft engineers can only focus on one issue per > thread. > <<> <> Although > <<> <> <> we > <<> <> <> <> <> provide other information for your reference, we recommend > <you > <<> <> post > <<> <> <> <> <> different incidents in different threads to keep the > thread > <<> <> clean. > <<> <> <> In > <<> <> <> <> <> doing > <<> <> <> <> <> so, it will ensure your issues are resolved in a timely > <<> manner. > <<> <> <> <> <> > <<> <> <> <> <> For urgent issues, you may want to contact Microsoft CSS > <<> <> directly. > <<> <> <> <> Please > <<> <> <> <> <> check http://support.microsoft.com for regional support > phone > <<> <> <> numbers. > <<> <> <> <> <> > <<> <> <> <> <> Any input or comments in this thread are highly > appreciated. > <<> <> <> <> <> > <<> <> <> <> <> ===================================================== > <<> <> <> <> <> > <<> <> <> <> <> This posting is provided "AS IS" with no warranties, and > <<> confers > <<> <> no > <<> <> <> <> <> rights. > <<> <> <> <> <> > <<> <> <> <> <> -------------------- > <<> <> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <<> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <<> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <<> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <<> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <<> <> <> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <Subject: Re: Server Usage Report > <<> <> <> <> <> <Date: Mon, 26 Feb 2007 14:24:01 -0000 > <<> <> <> <> <> <Lines: 548 > <<> <> <> <> <> <X-Priority: 3 > <<> <> <> <> <> <X-MSMail-Priority: Normal > <<> <> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <<> <> <> <> <> <X-RFC2646: Format=Flowed; Original > <<> <> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <<> <> <> <> <> <Message-ID: <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <<> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs > <<> <> <> <> <> <NNTP-Posting-Host: 80.168.252.171 > <<> <> <> <> <> <Path: > <<> <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl > <<> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl > <<> <> <> microsoft.public.windows.server.sbs:19638 > <<> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <<> <> <> <> <> < > <<> <> <> <> <> <No, I don't have real-time protection running on the > server. > <<> <> <> <> <> < > <<> <> <> <> <> <Neil > <<> <> <> <> <> < > <<> <> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote > in > <<> <> message > <<> <> <> <> <> <news:I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl... > <<> <> <> <> <> <> Hi Neil, > <<> <> <> <> <> <> > <<> <> <> <> <> <> Thanks for updating. > <<> <> <> <> <> <> > <<> <> <> <> <> <> I am sorry for the delay response due to leaving office > <for > <<> <> some > <<> <> <> <> days. > <<> <> <> <> <> <> > <<> <> <> <> <> <> According to the event log, the logging stopped because > <the > <<> <> <> logging > <<> <> <> <> <> engine > <<> <> <> <> <> <> was unable to write data to the log file. The error > code > <<> there > <<> <> <> was > <<> <> <> <> <> <> OX80070021. The code can be converted to > <<> STIERR_DEVICE_LOCKED. > <<> <> It > <<> <> <> <> <> appears > <<> <> <> <> <> <> that the log file was locked so that the data cannot be > <<> <> written > <<> <> <> into > <<> <> <> <> <> the > <<> <> <> <> <> <> file. > <<> <> <> <> <> <> > <<> <> <> <> <> <> Do you have any anti-virus software running on the > server? > <<> <> Based > <<> <> <> on > <<> <> <> <> my > <<> <> <> <> <> <> research, the issue is probably caused because the > <<> anti-virus > <<> <> <> <> real-time > <<> <> <> <> <> <> scan engine locked that file. > <<> <> <> <> <> <> > <<> <> <> <> <> <> Here, I suggest you modify the anti-virus real-time > scan > <<> <> <> settings. > <<> <> <> <> <> Ensure > <<> <> <> <> <> <> that the ISA logging folder is excluded from the > real-time > <<> <> scan > <<> <> <> <> range. > <<> <> <> <> <> <> Restart the anti-virus software and monitoring to see > if > <<> the > <<> <> <> problem > <<> <> <> <> <> will > <<> <> <> <> <> <> occur again. > <<> <> <> <> <> <> > <<> <> <> <> <> <> I am looking forward to hear from you. > <<> <> <> <> <> <> > <<> <> <> <> <> <> If you need further assistance, please don't hesitate > to > <<> let > <<> <> me > <<> <> <> <> know. > <<> <> <> <> <> <> > <<> <> <> <> <> <> Best regards, > <<> <> <> <> <> <> > <<> <> <> <> <> <> Robert Li(MSFT) > <<> <> <> <> <> <> > <<> <> <> <> <> <> Microsoft CSS Online Newsgroup Support > <<> <> <> <> <> <> > <<> <> <> <> <> <> Get Secure! - www.microsoft.com/security > <<> <> <> <> <> <> > <<> <> <> <> <> <> ===================================================== > <<> <> <> <> <> <> > <<> <> <> <> <> <> This newsgroup only focuses on SBS technical issues. If > <you > <<> <> have > <<> <> <> <> issues > <<> <> <> <> <> <> regarding other Microsoft products, you'd better post > in > <<> the > <<> <> <> <> <> corresponding > <<> <> <> <> <> <> newsgroups so that they can be resolved in an efficient > <and > <<> <> <> timely > <<> <> <> <> <> manner. > <<> <> <> <> <> <> You can locate the newsgroup here: > <<> <> <> <> <> <> > <<> <> <> > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <<> <> <> <> <> <> > <<> <> <> <> <> <> When opening a new thread via the web interface, we > <<> recommend > <<> <> you > <<> <> <> <> check > <<> <> <> <> <> <> the > <<> <> <> <> <> <> "Notify me of replies" box to receive e-mail > notifications > <<> <> when > <<> <> <> <> there > <<> <> <> <> <> are > <<> <> <> <> <> <> any updates in your thread. When responding to posts > via > <<> your > <<> <> <> <> <> newsreader, > <<> <> <> <> <> <> please "Reply to Group" so that others may learn and > <<> benefit > <<> <> from > <<> <> <> <> your > <<> <> <> <> <> <> issue. > <<> <> <> <> <> <> > <<> <> <> <> <> <> Microsoft engineers can only focus on one issue per > <thread. > <<> <> <> Although > <<> <> <> <> we > <<> <> <> <> <> <> provide other information for your reference, we > recommend > <<> you > <<> <> <> post > <<> <> <> <> <> <> different incidents in different threads to keep the > <thread > <<> <> <> clean. > <<> <> <> <> In > <<> <> <> <> <> <> doing > <<> <> <> <> <> <> so, it will ensure your issues are resolved in a timely > <<> <> manner. > <<> <> <> <> <> <> > <<> <> <> <> <> <> For urgent issues, you may want to contact Microsoft > CSS > <<> <> <> directly. > <<> <> <> <> <> Please > <<> <> <> <> <> <> check http://support.microsoft.com for regional support > <<> phone > <<> <> <> <> numbers. > <<> <> <> <> <> <> > <<> <> <> <> <> <> Any input or comments in this thread are highly > <<> appreciated. > <<> <> <> <> <> <> > <<> <> <> <> <> <> ===================================================== > <<> <> <> <> <> <> > <<> <> <> <> <> <> This posting is provided "AS IS" with no warranties, > and > <<> <> confers > <<> <> <> no > <<> <> <> <> <> <> rights. > <<> <> <> <> <> <> > <<> <> <> <> <> <> -------------------- > <<> <> <> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <<> <> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <<> <> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <<> <> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <<> <> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <Subject: Re: Server Usage Report > <<> <> <> <> <> <> <Date: Fri, 23 Feb 2007 11:57:56 -0000 > <<> <> <> <> <> <> <Lines: 410 > <<> <> <> <> <> <> <X-Priority: 3 > <<> <> <> <> <> <> <X-MSMail-Priority: Normal > <<> <> <> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <<> <> <> <> <> <> <X-RFC2646: Format=Flowed; Original > <<> <> <> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE > V6.00.2900.3028 > <<> <> <> <> <> <> <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <<> <> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs > <<> <> <> <> <> <> <NNTP-Posting-Host: 80.168.252.171 > <<> <> <> <> <> <> <Path: > <<> <> <> <> > TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl > <<> <> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl > <<> <> <> <> microsoft.public.windows.server.sbs:19147 > <<> <> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <<> <> <> <> <> <> < > <<> <> <> <> <> <> <No matter what I try, including the details below I > still > <<> <> can't > <<> <> <> get > <<> <> <> <> it > <<> <> <> <> <> to > <<> <> <> <> <> <> <work. > <<> <> <> <> <> <> < > <<> <> <> <> <> <> <I had wondered if the server needed a reboot, but even > <<> that > <<> <> <> hasn't > <<> <> <> <> <> made > <<> <> <> <> <> <> it > <<> <> <> <> <> <> <work. > <<> <> <> <> <> <> < > <<> <> <> <> <> <> <Neil > <<> <> <> <> <> <> < > <<> <> <> <> <> <> < > <<> <> <> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> > wrote > <<> in > <<> <> <> message > <<> <> <> <> <> <> <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl... > <<> <> <> <> <> <> <> Hi Neil, > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> After researching the MPS report, I cannot find any > <<> <> warnings > <<> <> <> or > <<> <> <> <> <> errors > <<> <> <> <> <> <> <> related to the Monitoring and Reporting. > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> 1. If you use a router to access the Internet, usage > <<> <> <> information > <<> <> <> <> for > <<> <> <> <> <> <> <> Internet activity will not be included in the > report. > <<> <> <> <> <> <> <> 2. If you have installed ISA on SBS 2003? If so, > ISA > <<> will > <<> <> <> track > <<> <> <> <> the > <<> <> <> <> <> <> <> Remote > <<> <> <> <> <> <> <> Connection Activity and the Server Usage Report > cannot > <<> <> fetch > <<> <> <> that > <<> <> <> <> <> data. > <<> <> <> <> <> <> <> You may configure the Server Usage Report to send > ISA > <<> logs. > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> If you did receive the Web Activity by Computer > report > <<> <> before, > <<> <> <> <> you > <<> <> <> <> <> may > <<> <> <> <> <> <> <> need > <<> <> <> <> <> <> <> to disable the Reporting Service and then > re-configure > <<> it. > <<> <> To > <<> <> <> do > <<> <> <> <> <> that: > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> 1.Open Server Management, and then click Monitoring > and > <<> <> <> Reporting > <<> <> <> <> in > <<> <> <> <> <> <> the > <<> <> <> <> <> <> <> left pane. > <<> <> <> <> <> <> <> 2.In the right pane, click Change Server Status > Report > <<> <> <> Settings. > <<> <> <> <> <> <> <> 3.Click to select Server Usage Report, and then > click > <<> Edit. > <<> <> <> <> <> <> <> 4.Click Content tab, and then click Add button to > add > <<> the > <<> <> <> logs, > <<> <> <> <> such > <<> <> <> <> <> as > <<> <> <> <> <> <> <> ISA > <<> <> <> <> <> <> <> logs. > <<> <> <> <> <> <> <> 5.Follow the instruction to finish the Wizard. > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> Then please take your time to monitoring the server. > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> If you have any update, please don't hesitate to let > me > <<> <> know. > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> Best regards, > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> Robert Li(MSFT) > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> Microsoft CSS Online Newsgroup Support > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> Get Secure! - www.microsoft.com/security > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> > ===================================================== > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> This newsgroup only focuses on SBS technical issues. > If > <<> you > <<> <> <> have > <<> <> <> <> <> issues > <<> <> <> <> <> <> <> regarding other Microsoft products, you'd better > post > <in > <<> <> the > <<> <> <> <> <> <> corresponding > <<> <> <> <> <> <> <> newsgroups so that they can be resolved in an > efficient > <<> and > <<> <> <> <> timely > <<> <> <> <> <> <> manner. > <<> <> <> <> <> <> <> You can locate the newsgroup here: > <<> <> <> <> <> <> <> > <<> <> <> <> > <<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> When opening a new thread via the web interface, we > <<> <> recommend > <<> <> <> you > <<> <> <> <> <> check > <<> <> <> <> <> <> <> the > <<> <> <> <> <> <> <> "Notify me of replies" box to receive e-mail > <<> notifications > <<> <> <> when > <<> <> <> <> <> there > <<> <> <> <> <> <> are > <<> <> <> <> <> <> <> any updates in your thread. When responding to posts > <via > <<> <> your > <<> <> <> <> <> <> newsreader, > <<> <> <> <> <> <> <> please "Reply to Group" so that others may learn and > <<> <> benefit > <<> <> <> from > <<> <> <> <> <> your > <<> <> <> <> <> <> <> issue. > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> Microsoft engineers can only focus on one issue per > <<> thread. > <<> <> <> <> Although > <<> <> <> <> <> we > <<> <> <> <> <> <> <> provide other information for your reference, we > <<> recommend > <<> <> you > <<> <> <> <> post > <<> <> <> <> <> <> <> different incidents in different threads to keep the > <<> thread > <<> <> <> <> clean. > <<> <> <> <> <> In > <<> <> <> <> <> <> <> doing > <<> <> <> <> <> <> <> so, it will ensure your issues are resolved in a > timely > <<> <> <> manner. > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> For urgent issues, you may want to contact Microsoft > <CSS > <<> <> <> <> directly. > <<> <> <> <> <> <> Please > <<> <> <> <> <> <> <> check http://support.microsoft.com for regional > support > <<> <> phone > <<> <> <> <> <> numbers. > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> Any input or comments in this thread are highly > <<> <> appreciated. > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> > ===================================================== > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> This posting is provided "AS IS" with no warranties, > <and > <<> <> <> confers > <<> <> <> <> no > <<> <> <> <> <> <> <> rights. > <<> <> <> <> <> <> <> > <<> <> <> <> <> <> <> -------------------- > <<> <> <> <> <> <> <> <X-Tomcat-ID: 244766817 > <<> <> <> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <<> <> <> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <<> <> <> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <<> <> <> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <> <MIME-Version: 1.0 > <<> <> <> <> <> <> <> <Content-Type: text/plain > <<> <> <> <> <> <> <> <Content-Transfer-Encoding: 7bit > <<> <> <> <> <> <> <> <From: v-robeli(a)online.microsoft.com (Robert Li > [MSFT]) > <<> <> <> <> <> <> <> <Organization: Microsoft > <<> <> <> <> <> <> <> <Date: Fri, 02 Feb 2007 11:56:09 GMT > <<> <> <> <> <> <> <> <Subject: Re: Server Usage Report > <<> <> <> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <<> <> <> <> <> <> <> <Message-ID: > <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs > <<> <> <> <> <> <> <> <Lines: 247 > <<> <> <> <> <> <> <> <Path: TK2MSFTNGHUB02.phx.gbl > <<> <> <> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl > <<> <> <> <> <> microsoft.public.windows.server.sbs:14591 > <<> <> <> <> <> <> <> <NNTP-Posting-Host: tomcatimport2.phx.gbl > <10.201.218.182 > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> <Hi Neil, > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> <Thanks for updating. > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> <Have researching all the logs, I cannot find the > <cause > <<> of > <<> <> <> this > <<> <> <> <> <> issue. > <<> <> <> <> <> <> I > <<> <> <> <> <> <> <> <find this may be a bug of SBS server. Someone has > <<> reported > <<> <> a > <<> <> <> <> bug: > <<> <> <> <> <> Some > <<> <> <> <> <> <> <> VPN > <<> <> <> <> <> <> <> <accesses are not listed in the "Remote Connection > <<> <> Activity" > <<> <> <> <> section > <<> <> <> <> <> in > <<> <> <> <> <> <> <> <Server Usage Report. Maybe your situation is like > <that. > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> <Please send me the MPS-Report to > <v-robeli(a)microsoft.com > <<> <> with > <<> <> <> <> <> <> <> <subject:37507673- Server Usage Report > <<> <> <> <> <> <> <> <for further research. > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> <I am looking forward to hear from you. > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> <Have a nice weekend. > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> <Best regards, > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> <Robert Li(MSFT) > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> <Microsoft CSS Online Newsgroup Support > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> <Get Secure! - www.microsoft.com/security > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> > <===================================================== > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> <This newsgroup only focuses on SBS technical > issues. > <If > <<> <> you > <<> <> <> have > <<> <> <> <> <> <> issues > <<> <> <> <> <> <> <> <regarding other Microsoft products, you'd better > post > <<> in > <<> <> the > <<> <> <> <> <> <> <> corresponding > <<> <> <> <> <> <> <> <newsgroups so that they can be resolved in an > <efficient > <<> <> and > <<> <> <> <> timely > <<> <> <> <> <> <> <> manner. > <<> <> <> <> <> <> <> <You can locate the newsgroup here: > <<> <> <> <> <> <> <> > <<> <> <> <> > <<> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> <When opening a new thread via the web interface, we > <<> <> recommend > <<> <> <> <> you > <<> <> <> <> <> <> check > <<> <> <> <> <> <> <> the > <<> <> <> <> <> <> <> <"Notify me of replies" box to receive e-mail > <<> notifications > <<> <> <> when > <<> <> <> <> <> there > <<> <> <> <> <> <> are > <<> <> <> <> <> <> <> <any updates in your thread. When responding to > posts > <<> via > <<> <> your > <<> <> <> <> <> <> newsreader, > <<> <> <> <> <> <> <> <please "Reply to Group" so that others may learn > and > <<> <> benefit > <<> <> <> <> from > <<> <> <> <> <> your > <<> <> <> <> <> <> <> <issue. > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> <Microsoft engineers can only focus on one issue per > <<> <> thread. > <<> <> <> <> <> Although > <<> <> <> <> <> <> we > <<> <> <> <> <> <> <> <provide other information for your reference, we > <<> recommend > <<> <> <> you > <<> <> <> <> post > <<> <> <> <> <> <> <> <different incidents in different threads to keep > the > <<> <> thread > <<> <> <> <> clean. > <<> <> <> <> <> In > <<> <> <> <> <> <> <> doing > <<> <> <> <> <> <> <> <so, it will ensure your issues are resolved in a > <timely > <<> <> <> manner. > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> <For urgent issues, you may want to contact > Microsoft > <<> CSS > <<> <> <> <> directly. > <<> <> <> <> <> <> Please > <<> <> <> <> <> <> <> <check http://support.microsoft.com for regional > <support > <<> <> phone > <<> <> <> <> <> numbers. > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> <Any input or comments in this thread are highly > <<> <> appreciated. > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> > <===================================================== > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> <This posting is provided "AS IS" with no > warranties, > <<> and > <<> <> <> confers > <<> <> <> <> no > <<> <> <> <> <> <> <> rights. > <<> <> <> <> <> <> <> < > <<> <> <> <> <> <> <> <-------------------- > <<> <> <> <> <> <> <> <<X-Tomcat-ID: 278370399 > <<> <> <> <> <> <> <> <<References: > <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <<> <> <> <> <> <> <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <<> <> <> <> <> <> <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <<> <> <> <> <> <> <> <<MIME-Version: 1.0 > <<> <> <> <> <> <> <> <<Content-Type: text/plain > <<> <> <> <> <> <> <> <<Content-Transfer-Encoding: 7bit > <<> <> <> <> <> <> <> <<From: v-robeli(a)online.microsoft.com (Robert Li > <[MSFT]) > <<> <> <> <> <> <> <> <<Organization: Microsoft > <<> <> <> <> <> <> <> <<Date: Wed, 31 Jan 2007 13:39:24 GMT > <<> <> <> <> <> <> <> <<Subject: Re: Server Usage Report > <<> <> <> <> <> <> <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs > <<> <> <> <> <> <> <> <<Message-ID: > <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <> <<Newsgroups: microsoft.public.windows.server.sbs > <<> <> <> <> <> <> <> <<Lines: 169 > <<> <> <> <> <> <> <> <<Path: TK2MSFTNGHUB02.phx.gbl > <<> <> <> <> <> <> <> <<Xref: TK2MSFTNGHUB02.phx.gbl > <<> <> <> <> <> <> microsoft.public.windows.server.sbs:14095 > <<> <> <> <> <> <> <> <<NNTP-Posting-Host: tomcatimport2.phx.gbl > <<> 10.201.218.182 > <<> <> <> <> <> <> <> << > <<> <> <> <> <> <> <> <<Hi Archie, > <<> <> <> <> <> <> <> << > <<> <> <> <> <> <> <> <<Please take your time to help me collect the log, > MPS > <<> <> Report > <<> <> <> <> and > <<> <> <> <> <> send > <<> <> <> <> <> <> to > <<> <> <> <> <> <> <> <<v-robeli(a)microsoft.com. After the reinstallation, > the > <<> <> <> situation > <<> <> <> <> <> may > <<> <> <> <> <> <> <> change > <<> <> <> <> <> <> <> <<on your server. After researching the report, we > can > <<> know > <<> <> <> the > <<> <> <> <> <> <> situation > <<> <> <> <> <> <> <> of > <<> <> <> <> <> <> <> <<your server more clearly and give you > troubleshooting > <<> <> <> <> suggestions. > <<> <> <> <> <> <> <> Thanks > <<> <> <> <> <> <> <> <<for understanding. > <<> <> <> <> <> <> <> << > <<> <> <> <> <> <> <> <<I am looking forward to hear from you. > <<> <> <> <> <> <> <> << > <<> <> <> <> <> <> <> <<Best regards, > <<> <> <> <> <> <> <> << > <<> <> <> <> <> <> <> <<Robert Li(MSFT) > <<> <> <> <> <> <> <> << > <<> <> <> <> <> <> <> <<Microsoft CSS Online Newsgroup Support > <<> <> <> <> <> <> <> << > <<> <> <> <> <> <> <> <<Get Secure! - www.microsoft.com/security > <<> <> <> <> <> <> <> << > <<> <> <> <> <> <> <> > <<==================================================== > <<> <> <> <> <> <> <> << > <<> <> <> <> <> <> <> <<PLEASE NOTE: The partner managed newsgroups are > <<> provided > <<> <> <> <> toassist > <<> <> <> <> <> <> with > <<> <> <> <> <> <> <> <<break/fix issues and simple how to questions. > <<> <> <> <> <> <> <> <<We also love to hear your product feedback! Let > us > <<> know > <<> <> <> what > <<> <> <> <> you > <<> <> <> <> <> <> think > <<> <> <> <> <> <> <> by > <<> <> <> <> <> <> <> <<posting from the web interface: Partner Feedback > <<> <> <> <> <> <> <> <<from your newsreader: > <<> <> <> <> <> <> microsoft.private.directaccess.partnerfeedback. > <<> <> <> <> <> <> <> << > <<> <> <> <> <> <> <> <<We look forward to hearing from you! > <<> <> <> <> <> <> <> << > <<> <> <> <> <> <> <> > <<==================================================== > <<> <> <> <> <> <> <> << > <<> <> <> <> <> <> <> <<When responding to posts, please "Reply to Group" > via > <<> <> your > <<> <> <> <> <> newsreader > <<> <> <> <> <> <> so > <<> <> <> <> <> <> <> <<that others may learn and benefit from this issue. > <<> <> <> <> <> <> <> << > <<> <> <> <> <> <> <> > <<==================================================== > <<> <> <> <> <> <> <> << > <<> <> <> <> <> <> <> <<This posting is provided "AS IS" with no > warranties, > <<> and > <<> <> <> <> confers > <<> <> <> <> <> no > <<> <> <> <> <> <> <> <rights. > <<> <> <> <> <> <> <> << > <<> <> <> <> <> <> <> > <<==================================================== > <<> <> <> <> <> <> <> << > <<> <> <> <> <> <> <> << > <<> <> <> <> <> <> <> <<-------------------- > <<> <> <> <> <> <> <> <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <<> <> <> <> <> <> <> <<<References: > <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <<> <> <> <> <> <> <> <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <> <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <<> <> <> <> <> <> <> <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <> <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <> <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <<> <> <> <> <> <> <> <<<Subject: Re: Server Usage Report > <<> <> <> <> <> <> <> <<<Date: Tue, 30 Jan 2007 14:28:52 -0000 > <<> <> <> <> <> <> <> <<<Lines: 125 > <<> <> <> <> <> <> <> <<<X-Priority: 3 > <<> <> <> <> <> <> <> <<<X-MSMail-Priority: Normal > <<> <> <> <> <> <> <> <<<X-Newsreader: Microsoft Outlook Express > <<> 6.00.2900.3028 > <<> <> <> <> <> <> <> <<<X-RFC2646: Format=Flowed; Original > <<> <> <> <> <> <> <> <<<X-MimeOLE: Produced By Microsoft MimeOLE > <<> V6.00.2900.3028 > <<> <> <> <> <> <> <> <<<Message-ID: > <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <<> <> <> <> <> <> <> <<<Newsgroups: microsoft.public.windows.server.sbs > <<> <> <> <> <> <> <> <<<NNTP-Posting-Host: 80.168.252.171 > <<> <> <> <> <> <> <> <<<Path: > <<> <> <> <> <> <> > <<> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl > <<> <> <> <> <> <> <> <<<Xref: TK2MSFTNGHUB02.phx.gbl > <<
From: Robert Li [MSFT] on 28 Mar 2007 06:55 Hi Neil, I am sorry to say that your problem is caused by the bug of the SBS 2003. Generally speaking, this issue can be resolved by reinstall the Monitoring component. But that will not apply to all time. I am sorry for the inconvenience to you. Thanks for your understanding. I found SBS bug number R040886.SmallBusiness and R035848.SmallBusiness R035848 says: Cause: You might be using the Internet Security and Acceleration (ISA) Server firewall to access the Internet. Windows Small Business Server 2003 is unable to monitor firewall statistics for ISA Server. Solution: Configure ISA Server for monitoring and reporting. For more information about configuring ISA Server for monitoring and reporting, search for "Configure monitoring and reporting" in the ISA Server Help. To access ISA Server Help, click Start, click Server Management, and then press F1." The SBS Usage report does not pull data from ISA. It only pulls data from RRAS. If the customer has ISA server and needs usage reports, he has to use the ISA reporting features. At this point, please take the following steps to configure monitoring and reporting on the ISA server: To configure report contents for a report job 1 In the console tree of ISA Server Management, click Monitoring. 2 In the details pane, click the Reports tab. 3 On the Tasks tab, click Create and Configure Report Jobs. 4 Select the applicable report job, and then click Edit. 5 On the Content tab, select which of the following reports should be generated: Web Usage If you need further assistance, please don't hesitate to let me know. Have a nice day. Best regards, Robert Li(MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> <6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl> <eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl> <CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl> <#l1flOGbHHA.3616(a)TK2MSFTNGP05.phx.gbl> <MUMfzlTbHHA.4088(a)TK2MSFTNGHUB02.phx.gbl> <8kD#dW5bHHA.4088(a)TK2MSFTNGHUB02.phx.gbl> <Subject: Re: Server Usage Report <Date: Mon, 26 Mar 2007 12:50:04 +0100 <Lines: 2062 <X-Priority: 3 <X-MSMail-Priority: Normal <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <X-RFC2646: Format=Flowed; Original <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <Message-ID: <eDvHmz5bHHA.260(a)TK2MSFTNGP02.phx.gbl> <Newsgroups: microsoft.public.windows.server.sbs <NNTP-Posting-Host: 80.168.252.171 <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:25392 <X-Tomcat-NG: microsoft.public.windows.server.sbs < <Hi Robert <1) The Routing and Remote Access Service is already running <2) I can't seem to find a Web Usage Logging service? <3) NTFS Permissions are ok. <4) Two files attached to email copy of this message < <Neil < < < <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message <news:8kD%23dW5bHHA.4088(a)TK2MSFTNGHUB02.phx.gbl... <> Hi Neil, <> <> Thanks for updating. <> <> I am sorry for the delay response due to the weekend. <> <> Please check the following setting: <> <> Step 1: Check if Routing and Remote Access and Web Usage Logging are <> started: <> <> 1. In the Monitoring and Reporting snap-in in Server Management, click <> View <> Services. <> <> 2. In the list of services, ensure that the Routing and Remote Access <> service is started. If it is not, right-click the service, and then click <> Restart. <> <> 3. Ensure that the Web Usage Logging service is started. If it is not, <> right-click the service, and then click Restart. <> <> Step 2: Check the NTFS permissions of c:\windows\system32\logfiles <> <> Administrator: Full Control <> Autheniciated: Users Allow Read &Execute, List Folder Contents, Read <> Create Owner: Allow Special Permissions <> System Operator: Allow Read &Execute, List Folder Contents, Read <> System: Full control <> <> If the problem still exists, please kindly send me the following <> information for further research: <> <> 1. mcw.log under c:\Program Files\Microsoft Windows Small Business <> Server\Support. <> <> 2. MPS Report <> <> 1) Download MPS report tool from: <> http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9 <> 15706/MPSRPT_SETUPPerf.EXE <> 2) Run the MPSRPT_SETUPPerf.exe on the server box. <> 3) Wait for 10~15 minutes. <> 4) Open Windows explorer, navigate to <> %SYSTEMROOT%\MPSReports\Setup\Reports\cab\ <> 5) Send the .cab file to us. <> <> Note: I have collected the MPS Report before, but some new error may <> appear <> in the application logs after the reinstallation. Thanks for your <> understanding and time. <> <> Please send the information to 37507673- Server Usage Report. <> <> I am looking forward to hear from you. <> <> If you need further assistance, please don't hesitate to let me know. <> <> Best regards, <> <> Robert Li(MSFT) <> <> Microsoft CSS Online Newsgroup Support <> <> Get Secure! - www.microsoft.com/security <> <> ===================================================== <> <> This newsgroup only focuses on SBS technical issues. If you have issues <> regarding other Microsoft products, you'd better post in the corresponding <> newsgroups so that they can be resolved in an efficient and timely manner. <> You can locate the newsgroup here: <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <> <> When opening a new thread via the web interface, we recommend you check <> the <> "Notify me of replies" box to receive e-mail notifications when there are <> any updates in your thread. When responding to posts via your newsreader, <> please "Reply to Group" so that others may learn and benefit from your <> issue. <> <> Microsoft engineers can only focus on one issue per thread. Although we <> provide other information for your reference, we recommend you post <> different incidents in different threads to keep the thread clean. In <> doing <> so, it will ensure your issues are resolved in a timely manner. <> <> For urgent issues, you may want to contact Microsoft CSS directly. Please <> check http://support.microsoft.com for regional support phone numbers. <> <> Any input or comments in this thread are highly appreciated. <> <> ===================================================== <> <> This posting is provided "AS IS" with no warranties, and confers no <> rights. <> <> -------------------- <> <X-Tomcat-ID: 170367122 <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> <> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> <> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> <> <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> <> <6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl> <> <eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl> <> <CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl> <> <#l1flOGbHHA.3616(a)TK2MSFTNGP05.phx.gbl> <> <MIME-Version: 1.0 <> <Content-Type: text/plain <> <Content-Transfer-Encoding: 7bit <> <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT]) <> <Organization: Microsoft <> <Date: Fri, 23 Mar 2007 10:53:08 GMT <> <Subject: Re: Server Usage Report <> <X-Tomcat-NG: microsoft.public.windows.server.sbs <> <Message-ID: <MUMfzlTbHHA.4088(a)TK2MSFTNGHUB02.phx.gbl> <> <Newsgroups: microsoft.public.windows.server.sbs <> <Lines: 1605 <> <Path: TK2MSFTNGHUB02.phx.gbl <> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:24853 <> <NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122 <> < <> <Hi Neil, <> < <> <Thanks for updating. <> < <> <I am sorry I made a mistake in my last post. I apologize for the <> <inconvenience to you. Please check the following: <> < <> <Note: Please backup the registry before you modify. <> < <> <HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL <> <Server\SBSMONITORING\tracking <> < <> <(Default) <> <{6DC86044-0C71-11d3-9E18-00C04F79D434} <> <{E07FDDA4-5A21-11d2-9DAD-00C04F79D434} <> <{E07FDDA6-5A21-11d2-9DAD-00C04F79D434} <> <{E07FDDAD-5A21-11d2-9DAD-00C04F79D434} <> < <> <All above strings have empty Value data. <> < <> <For the <> <HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring, I <> <found most items are the same. <> < <> <All the reports for the Outlook Web Access Activity are retrieved from <> <%windir%\system32\LogFiles. Please also check the following settings: <> < <> <1. Under IIS- Default Website Properties, on the website tab, make sure <> <that "ENABLE LOGGING" is Checked. <> < <> <2. Next click on the Properties Tab under the "Enable Logging" section - <> <Check the box for "Use Local time for file naming and rollover" <> < <> <After this it would take some time for the server usage report to collect <> <the data again and update it (assuming at least 24 hrs). <> < <> <I am looking forward to hear from you. <> < <> <If you need further assistance, please don't hesitate to let me know. <> < <> <Best regards, <> < <> <Robert Li(MSFT) <> < <> <Microsoft CSS Online Newsgroup Support <> < <> <Get Secure! - www.microsoft.com/security <> < <> <===================================================== <> < <> <This newsgroup only focuses on SBS technical issues. If you have issues <> <regarding other Microsoft products, you'd better post in the <> corresponding <> <newsgroups so that they can be resolved in an efficient and timely <> manner. <> <You can locate the newsgroup here: <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <> < <> <When opening a new thread via the web interface, we recommend you check <> the <> <"Notify me of replies" box to receive e-mail notifications when there are <> <any updates in your thread. When responding to posts via your newsreader, <> <please "Reply to Group" so that others may learn and benefit from your <> <issue. <> < <> <Microsoft engineers can only focus on one issue per thread. Although we <> <provide other information for your reference, we recommend you post <> <different incidents in different threads to keep the thread clean. In <> doing <> <so, it will ensure your issues are resolved in a timely manner. <> < <> <For urgent issues, you may want to contact Microsoft CSS directly. Please <> <check http://support.microsoft.com for regional support phone numbers. <> < <> <Any input or comments in this thread are highly appreciated. <> < <> <===================================================== <> < <> <This posting is provided "AS IS" with no warranties, and confers no <> rights. <> < <> <-------------------- <> <<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <> <<WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <> <<2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <> <<sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <> <<O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <> <<I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <> <<OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> <> <<vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <> <<u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> <> <<SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> <> <<#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> <> <<PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> <> <<OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> <> <<6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl> <> <<eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl> <> <<CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl> <> <<Subject: Re: Server Usage Report <> <<Date: Thu, 22 Mar 2007 09:22:41 -0000 <> <<Lines: 1602 <> <<X-Priority: 3 <> <<X-MSMail-Priority: Normal <> <<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <> <<X-RFC2646: Format=Flowed; Original <> <<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <> <<Message-ID: <#l1flOGbHHA.3616(a)TK2MSFTNGP05.phx.gbl> <> <<Newsgroups: microsoft.public.windows.server.sbs <> <<NNTP-Posting-Host: 80.168.252.171 <> <<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl <> <<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:24539 <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs <> << <> <<Hi Robert. <> << <> <<Made the log file location change, but that didn't cure it. <> << <> <<With regard the registry, I found the <> <<HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMONITORING <> << <> <<key, but can't see values/keys detailed below that. <> << <> <<At that level I have: <> << <> <<(Default) value and the following keys: <> << <> <<MSSQLServer <> << <> <<Replication <> << <> <<Setup <> << <> <<SQLServerAgent <> << <> <<Tracking <> << <> << <> <<With regard to: <> <<HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring <> << <> <<I have <> << <> <<LoggingLevel (2) <> << <> <<MaxLogSize (5) <> << <> <<MCWRun (1) <> << <> <<MSDE_InstanceID (15) <> << <> <<NumberDaysUsage (1) <> << <> << <> << <> <<I do not have MSDE_Location, nor RunDredger <> << <> << <> << <> <<Neil <> << <> << <> << <> << <> << <> << <> <<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message <> <<news:CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl... <> <<> Hi Neil, <> <<> <> <<> Thanks for updating. <> <<> <> <<> I am sorry to know the problem still exists after reinstalling the <> <<> Monitoring component. I apologize for the inconvenience to you. <> Although <> <<> Inn and I have tried our best, the problem cannot be resolved. The <> <problem <> <<> seems to be more complex and time consuming. Thanks for your <> <understanding <> <<> and patience. <> <<> <> <<> I had a discussion with our engineers asked them for idea. The problem <> <may <> <<> be caused by the bad RRAS log. Please make the following changes in <> the <> <<> RRAS logging and then check whether the usage report gives us the <> <<> necessary <> <<> details: <> <<> <> <<> 1. Open the Routing and Remote Access Console. <> <<> 2. Navigate to "Remote Access Logging". <> <<> 3. Click on the "Local File" on the right pane and go to properties. <> <<> 4. Click on Log File. <> <<> 5. Change the location for the log. <> <<> 6. Then we need to wait for 24 hours for the new usage report to get <> <<> generated. <> <<> 7. This will create a new log daily and allow us to further narrow <> down <> <<> the <> <<> issue if it is not resolved by making this change. <> <<> <> <<> Then please check the following registry: <> <<> <> <<> Note: Please backup the registry before you modify. <> <<> <> <<> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL <> <<> Server\SBSMONITORING <> <<> (Default) <> <<> {6DC86044-0C71-11d3-9E18-00C04F79D434} <> <<> {E07FDDA4-5A21-11d2-9DAD-00C04F79D434} <> <<> {E07FDDA6-5A21-11d2-9DAD-00C04F79D434} <> <<> {E07FDDAD-5A21-11d2-9DAD-00C04F79D434} <> <<> <> <<> All above strings have empty Value data. <> <<> <> <<> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring <> <<> LoggingLevel Base: Hoxadecimal Value data: 2 <> <<> MaxLogSize Base: Hoxadecimal Value data: 5 <> <<> MCWRun Base: Hoxadecimal Value data: 1 <> <<> MSDE_InstanceID Base: Hoxadecimal Value data: f <> <<> MSDE_Location Value data: C:\Program Files\Microsoft SQL Server <> (This <> <<> value may be different from yours) <> <<> RunDredger Base: Hoxadecimal Value data:0 <> <<> <> <<> Then please monitoring the server and see if the problem can be <> resolved. <> <<> <> <<> I am looking forward to hear from you. <> <<> <> <<> If you need further assistance, please don't hesitate to let me know. <> <<> <> <<> Best regards, <> <<> <> <<> Robert Li(MSFT) <> <<> <> <<> Microsoft CSS Online Newsgroup Support <> <<> <> <<> Get Secure! - www.microsoft.com/security <> <<> <> <<> ===================================================== <> <<> <> <<> This newsgroup only focuses on SBS technical issues. If you have <> issues <> <<> regarding other Microsoft products, you'd better post in the <> <corresponding <> <<> newsgroups so that they can be resolved in an efficient and timely <> <manner. <> <<> You can locate the newsgroup here: <> <<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <> <<> <> <<> When opening a new thread via the web interface, we recommend you <> check <> <<> the <> <<> "Notify me of replies" box to receive e-mail notifications when there <> are <> <<> any updates in your thread. When responding to posts via your <> newsreader, <> <<> please "Reply to Group" so that others may learn and benefit from your <> <<> issue. <> <<> <> <<> Microsoft engineers can only focus on one issue per thread. Although <> we <> <<> provide other information for your reference, we recommend you post <> <<> different incidents in different threads to keep the thread clean. In <> <<> doing <> <<> so, it will ensure your issues are resolved in a timely manner. <> <<> <> <<> For urgent issues, you may want to contact Microsoft CSS directly. <> Please <> <<> check http://support.microsoft.com for regional support phone numbers. <> <<> <> <<> Any input or comments in this thread are highly appreciated. <> <<> <> <<> ===================================================== <> <<> <> <<> This posting is provided "AS IS" with no warranties, and confers no <> <<> rights. <> <<> <> <<> -------------------- <> <<> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <> <<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <> <<> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <> <<> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> <> <<> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> <> <<> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> <> <<> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> <> <<> <6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <Subject: Re: Server Usage Report <> <<> <Date: Mon, 19 Mar 2007 09:44:59 -0000 <> <<> <Lines: 1294 <> <<> <X-Priority: 3 <> <<> <X-MSMail-Priority: Normal <> <<> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <> <<> <X-RFC2646: Format=Flowed; Original <> <<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <> <<> <Message-ID: <eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl> <> <<> <Newsgroups: microsoft.public.windows.server.sbs <> <<> <NNTP-Posting-Host: 80.168.252.171 <> <<> <Path: <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl <> <<> <Xref: TK2MSFTNGHUB02.phx.gbl <> microsoft.public.windows.server.sbs:23726 <> <<> <X-Tomcat-NG: microsoft.public.windows.server.sbs <> <<> < <> <<> <Finished the re-installation, but still doesn't appear in the logs. <> <<> < <> <<> <Neil <> <<> < <> <<> < <> <<> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message <> <<> <news:6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl... <> <<> <> Hi Neil, <> <<> <> <> <<> <> Thanks for updating. <> <<> <> <> <<> <> I took the steps to uninstall the SBS Monitoring component and that <> <<> worked <> <<> <> successfully. It's expected behavior that some registries and <> virtual <> <<> <> directory don't not exist, because the configurations are different <> <<> <> between <> <<> <> you server and my test machine. Please take you time to reinstall <> the <> <<> <> Monitoring component. Then keep monitoring the server to see if the <> <<> issue <> <<> <> will reoccur. <> <<> <> <> <<> <> Thanks again for your time and cooperation. <> <<> <> <> <<> <> If you need further assistance, please don't hesitate to let me <> know <> <<> <> <> <<> <> Best regards, <> <<> <> <> <<> <> Robert Li(MSFT) <> <<> <> <> <<> <> Microsoft CSS Online Newsgroup Support <> <<> <> <> <<> <> Get Secure! - www.microsoft.com/security <> <<> <> <> <<> <> ===================================================== <> <<> <> <> <<> <> This newsgroup only focuses on SBS technical issues. If you have <> <issues <> <<> <> regarding other Microsoft products, you'd better post in the <> <<> corresponding <> <<> <> newsgroups so that they can be resolved in an efficient and timely <> <<> manner. <> <<> <> You can locate the newsgroup here: <> <<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <> <<> <> <> <<> <> When opening a new thread via the web interface, we recommend you <> <check <> <<> <> the <> <<> <> "Notify me of replies" box to receive e-mail notifications when <> there <> <<> are <> <<> <> any updates in your thread. When responding to posts via your <> <<> newsreader, <> <<> <> please "Reply to Group" so that others may learn and benefit from <> your <> <<> <> issue. <> <<> <> <> <<> <> Microsoft engineers can only focus on one issue per thread. <> Although <> <we <> <<> <> provide other information for your reference, we recommend you post <> <<> <> different incidents in different threads to keep the thread clean. <> In <> <<> <> doing <> <<> <> so, it will ensure your issues are resolved in a timely manner. <> <<> <> <> <<> <> For urgent issues, you may want to contact Microsoft CSS directly. <> <<> Please <> <<> <> check http://support.microsoft.com for regional support phone <> numbers. <> <<> <> <> <<> <> Any input or comments in this thread are highly appreciated. <> <<> <> <> <<> <> ===================================================== <> <<> <> <> <<> <> This posting is provided "AS IS" with no warranties, and confers no <> <<> <> rights. <> <<> <> <> <<> <> -------------------- <> <<> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <> <<> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <<> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <<> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <> <<> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <> <<> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> <> <<> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> <> <<> <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> <> <<> <> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <Subject: Re: Server Usage Report <> <<> <> <Date: Thu, 8 Mar 2007 09:43:25 -0000 <> <<> <> <Lines: 1101 <> <<> <> <X-Priority: 3 <> <<> <> <X-MSMail-Priority: Normal <> <<> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <> <<> <> <X-RFC2646: Format=Flowed; Original <> <<> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <> <<> <> <Message-ID: <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> <> <<> <> <Newsgroups: microsoft.public.windows.server.sbs <> <<> <> <NNTP-Posting-Host: 80.168.252.171 <> <<> <> <Path: <> <TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl <> <<> <> <Xref: TK2MSFTNGHUB02.phx.gbl <> <microsoft.public.windows.server.sbs:21673 <> <<> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs <> <<> <> < <> <<> <> <Hi <> <<> <> < <> <<> <> <Getting there slowly. <> <<> <> < <> <<> <> <I have removed the Monitoring Component, but had to reboot after <> and <> <<> <> before <> <<> <> <the items below which might explain some of the differences. <> <<> <> <I have completed the items below successfully: <> <<> <> <Deleted the first Registry key, the second didn't exist <> <<> <> <The Monitoring site in IIS wasn't there. <> <<> <> <Renamed the MSSQL$SBSMONITORING - had to stop it in the SQL server <> <<> first <> <<> <> <though <> <<> <> <inetpub\monitoring didn't exist <> <<> <> <Now I am waiting to get an opportunity to reboot again. <> <<> <> < <> <<> <> <However I have to say that I will be unlikely to want to run the <> <CEICW <> <<> <> given <> <<> <> <all the problems I have had with it in the past! <> <<> <> < <> <<> <> <Neil <> <<> <> < <> <<> <> < <> <<> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in <> message <> <<> <> <news:PzEDcO%23WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl... <> <<> <> <> Hi Neil, <> <<> <> <> <> <<> <> <> Thanks for updating. <> <<> <> <> <> <<> <> <> Since you have no option to reinstall Monitoring component, <> please <> <<> take <> <<> <> <> the <> <<> <> <> following steps: <> <<> <> <> <> <<> <> <> 1. Uninstall the SBS Monitoring component <> <<> <> <> <> <<> <> <> 1) Click Start, click Control Panel, and then click Add or <> Remove <> <<> <> <> Programs. <> <<> <> <> 2) Select Windows Small Business Server 2003 and then click <> <<> <> Change/Remove. <> <<> <> <> The Setup Wizard appears. <> <<> <> <> 3) Click Next to start the wizard. <> <<> <> <> 4)On the Windows Configuration page, click Next. <> <<> <> <> 5) On the Component Selection page, in the Action column, change <> <<> Server <> <<> <> <> Tools to Maintenance, change Monitoring component to Remove, and <> <<> then <> <<> <> <> click <> <<> <> <> Next. <> <<> <> <> 6)On the Component Summary page, click Next. <> <<> <> <> 7) Click Finish. <> <<> <> <> <> <<> <> <> 2. Delete Registry Keys <> <<> <> <> <> <<> <> <> 1) Delete <> <<> <> <> <> <HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring <> <<> <> <> 2) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL <> <<> <> <> Server\SBSMONITORING <> <<> <> <> <> <<> <> <> 3. Delete IIS Virtual Directory <> <<> <> <> <> <<> <> <> 1)Open IIS, expand servername, Web Sites, Default Web Site <> <<> <> <> 2)Delete Monitoring <> <<> <> <> <> <<> <> <> 4. Rename Folders <> <<> <> <> <> <<> <> <> 1) Rename C:\Program Files\Microsoft SQL <> <Server\MSSQL$SBSMONITORING <> <<> to <> <<> <> <> MSSQL$SBSMONITORING.OLD <> <<> <> <> 2) Rename C:\inetpub\monitoring to monitoring.old <> <<> <> <> <> <<> <> <> 5. Reboot the server, and install the Monitoring component <> <<> <> <> <> <<> <> <> 1) In Add or Remove Programs, select Windows Small Business <> Server <> <<> 2003 <> <<> <> <> and <> <<> <> <> then click Change/Remove. The Setup Wizard appears. <> <<> <> <> 2) Click Next. <> <<> <> <> 3)On the Windows Configuration page, click Next. <> <<> <> <> 4) On the Component Selection page, in the Action column, change <> <<> Server <> <<> <> <> Tools to Maintenance, change Monitoring component to Install, <> and <> <<> then <> <<> <> <> click Next. <> <<> <> <> 5) On the Logon Information page, click Next. <> <<> <> <> 6)On the Component Summary page, click Next. <> <<> <> <> 7)Click Finish. <> <<> <> <> <> <<> <> <> 6. Let's re-run the CEICW as well. <> <<> <> <> <> <<> <> <> Note: The original performance and usage data may be lost. <> <<> <> <> <> <<> <> <> Please also ignore the prompted information and continue the <> <<> process. <> <<> <> <> <> <<> <> <> After this action, please monitor the system for some time and <> see <> <<> if <> <<> <> the <> <<> <> <> problem can be resolved. <> <<> <> <> <> <<> <> <> If you need further assistance, please don't hesitate to let me <> <<> know. <> <<> <> <> <> <<> <> <> <> <<> <> <> Best regards, <> <<> <> <> <> <<> <> <> Robert Li(MSFT) <> <<> <> <> <> <<> <> <> Microsoft CSS Online Newsgroup Support <> <<> <> <> <> <<> <> <> Get Secure! - www.microsoft.com/security <> <<> <> <> <> <<> <> <> ===================================================== <> <<> <> <> <> <<> <> <> This newsgroup only focuses on SBS technical issues. If you have <> <<> issues <> <<> <> <> regarding other Microsoft products, you'd better post in the <> <<> <> corresponding <> <<> <> <> newsgroups so that they can be resolved in an efficient and <> timely <> <<> <> manner. <> <<> <> <> You can locate the newsgroup here: <> <<> <> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <> <<> <> <> <> <<> <> <> When opening a new thread via the web interface, we recommend <> you <> <<> check <> <<> <> <> the <> <<> <> <> "Notify me of replies" box to receive e-mail notifications when <> <<> there <> <<> <> are <> <<> <> <> any updates in your thread. When responding to posts via your <> <<> <> newsreader, <> <<> <> <> please "Reply to Group" so that others may learn and benefit <> from <> <<> your <> <<> <> <> issue. <> <<> <> <> <> <<> <> <> Microsoft engineers can only focus on one issue per thread. <> <Although <> <<> we <> <<> <> <> provide other information for your reference, we recommend you <> post <> <<> <> <> different incidents in different threads to keep the thread <> clean. <> <<> In <> <<> <> <> doing <> <<> <> <> so, it will ensure your issues are resolved in a timely manner. <> <<> <> <> <> <<> <> <> For urgent issues, you may want to contact Microsoft CSS <> directly. <> <<> <> Please <> <<> <> <> check http://support.microsoft.com for regional support phone <> <<> numbers. <> <<> <> <> <> <<> <> <> Any input or comments in this thread are highly appreciated. <> <<> <> <> <> <<> <> <> ===================================================== <> <<> <> <> <> <<> <> <> This posting is provided "AS IS" with no warranties, and confers <> no <> <<> <> <> rights. <> <<> <> <> <> <<> <> <> -------------------- <> <<> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <> <<> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <<> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <<> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <> <<> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <> <<> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> <> <<> <> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> <> <<> <> <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <Subject: Re: Server Usage Report <> <<> <> <> <Date: Wed, 28 Feb 2007 15:09:20 -0000 <> <<> <> <> <Lines: 865 <> <<> <> <> <X-Priority: 3 <> <<> <> <> <X-MSMail-Priority: Normal <> <<> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <> <<> <> <> <X-RFC2646: Format=Flowed; Original <> <<> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <> <<> <> <> <Message-ID: <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> <> <<> <> <> <Newsgroups: microsoft.public.windows.server.sbs <> <<> <> <> <NNTP-Posting-Host: 80.168.252.171 <> <<> <> <> <Path: <> <<> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl <> <<> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl <> <<> microsoft.public.windows.server.sbs:20083 <> <<> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs <> <<> <> <> < <> <<> <> <> <When I select Maintenance, I can only choose to Remove <> Monitoring, <> <<> as <> <<> <> I <> <<> <> <> have <> <<> <> <> <no option to Reinstall. <> <<> <> <> < <> <<> <> <> <Do I follow this, then do it again and Install? <> <<> <> <> < <> <<> <> <> <When I choose the Remove option, clicking Next gives me a <> screen <> <<> <> saying <> <<> <> <> that <> <<> <> <> <it needs 5Mb for the Server Tools Maintenance as well as 10Mb <> for <> <<> the <> <<> <> <> <removal of the Monitoring - bit concerned over the 5Mb. <> <<> <> <> < <> <<> <> <> <Neil <> <<> <> <> < <> <<> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in <> <message <> <<> <> <> <news:SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl... <> <<> <> <> <> Hi Neil, <> <<> <> <> <> <> <<> <> <> <> Thanks for updating. <> <<> <> <> <> <> <<> <> <> <> By now, Inn and I have tried all the methods but the problem <> <<> still <> <<> <> <> cannot <> <<> <> <> <> be resolved. I also asked many my colleagues for advice about <> <<> this <> <<> <> <> issue. <> <<> <> <> <> This problem may be more complex than expected. Thank you <> very <> <<> much <> <<> <> for <> <<> <> <> <> your time and patience. <> <<> <> <> <> <> <<> <> <> <> Please take your time to reinstall the Monitoring component <> to <> <<> see <> <<> <> if <> <<> <> <> the <> <<> <> <> <> problem can be resolved. <> <<> <> <> <> <> <<> <> <> <> To do this: <> <<> <> <> <> <> <<> <> <> <> 1. Open Control Panel and the double click Add or Remove <> <<> Programs. <> <<> <> <> <> 2. Click Windows Small Business Server 2003 and click <> <<> Change/Remove. <> <<> <> <> <> 3. Click Next two times. <> <<> <> <> <> 4. Select Server Tools, select Maintenance. <> <<> <> <> <> 5. Click Monitoring below and then select Reinstall. <> <<> <> <> <> 6. Click Next two times. <> <<> <> <> <> <> <<> <> <> <> After this, please keep on monitoring for a period of time to <> <see <> <<> if <> <<> <> <> the <> <<> <> <> <> problem can be resolved. <> <<> <> <> <> <> <<> <> <> <> I am looking forward to hear from you. <> <<> <> <> <> <> <<> <> <> <> If you need further assistance, please don't hesitate to let <> me <> <<> <> know. <> <<> <> <> <> <> <<> <> <> <> Best regards, <> <<> <> <> <> <> <<> <> <> <> Robert Li(MSFT) <> <<> <> <> <> <> <<> <> <> <> Microsoft CSS Online Newsgroup Support <> <<> <> <> <> <> <<> <> <> <> Get Secure! - www.microsoft.com/security <> <<> <> <> <> <> <<> <> <> <> ===================================================== <> <<> <> <> <> <> <<> <> <> <> This newsgroup only focuses on SBS technical issues. If you <> have <> <<> <> issues <> <<> <> <> <> regarding other Microsoft products, you'd better post in the <> <<> <> <> corresponding <> <<> <> <> <> newsgroups so that they can be resolved in an efficient and <> <<> timely <> <<> <> <> manner. <> <<> <> <> <> You can locate the newsgroup here: <> <<> <> <> <> <> <<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <> <<> <> <> <> <> <<> <> <> <> When opening a new thread via the web interface, we recommend <> <you <> <<> <> check <> <<> <> <> <> the <> <<> <> <> <> "Notify me of replies" box to receive e-mail notifications <> when <> <<> <> there <> <<> <> <> are <> <<> <> <> <> any updates in your thread. When responding to posts via your <> <<> <> <> newsreader, <> <<> <> <> <> please "Reply to Group" so that others may learn and benefit <> <from <> <<> <> your <> <<> <> <> <> issue. <> <<> <> <> <> <> <<> <> <> <> Microsoft engineers can only focus on one issue per thread. <> <<> Although <> <<> <> we <> <<> <> <> <> provide other information for your reference, we recommend <> you <> <<> post <> <<> <> <> <> different incidents in different threads to keep the thread <> <<> clean. <> <<> <> In <> <<> <> <> <> doing <> <<> <> <> <> so, it will ensure your issues are resolved in a timely <> manner. <> <<> <> <> <> <> <<> <> <> <> For urgent issues, you may want to contact Microsoft CSS <> <<> directly. <> <<> <> <> Please <> <<> <> <> <> check http://support.microsoft.com for regional support phone <> <<> <> numbers. <> <<> <> <> <> <> <<> <> <> <> Any input or comments in this thread are highly appreciated. <> <<> <> <> <> <> <<> <> <> <> ===================================================== <> <<> <> <> <> <> <<> <> <> <> This posting is provided "AS IS" with no warranties, and <> <confers <> <<> no <> <<> <> <> <> rights. <> <<> <> <> <> <> <<> <> <> <> -------------------- <> <<> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <> <<> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <<> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <<> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <> <<> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <> <<> <> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> <> <<> <> <> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <Subject: Re: Server Usage Report <> <<> <> <> <> <Date: Tue, 27 Feb 2007 15:48:59 -0000 <> <<> <> <> <> <Lines: 691 <> <<> <> <> <> <X-Priority: 3 <> <<> <> <> <> <X-MSMail-Priority: Normal <> <<> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <> <<> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <> <<> <> <> <> <X-RFC2646: Format=Flowed; Original <> <<> <> <> <> <Message-ID: <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> <> <<> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs <> <<> <> <> <> <NNTP-Posting-Host: 80.168.252.171 <> <<> <> <> <> <Path: <> <<> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl <> <<> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl <> <<> <> microsoft.public.windows.server.sbs:19849 <> <<> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs <> <<> <> <> <> < <> <<> <> <> <> <Maybe it is just a red herring then. <> <<> <> <> <> < <> <<> <> <> <> <My report still doesn't work though <> <<> <> <> <> < <> <<> <> <> <> <Neil <> <<> <> <> <> < <> <<> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in <> <<> message <> <<> <> <> <> <news:vL8%231zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl... <> <<> <> <> <> <> Hi Neil, <> <<> <> <> <> <> <> <<> <> <> <> <> Thanks for updating. <> <<> <> <> <> <> <> <<> <> <> <> <> Based on my research, the ISA Event ID: 5 may be caused by <> <<> Backup <> <<> <> or <> <<> <> <> <> Anti <> <<> <> <> <> <> Virus software. Please check the Event Viewer, if it <> appears <> <<> <> <> randomly, <> <<> <> <> <> <> that's normal. <> <<> <> <> <> <> <> <<> <> <> <> <> If you have any update, please don't hesitate to let me <> know. <> <<> <> <> <> <> <> <<> <> <> <> <> <> <<> <> <> <> <> Best regards, <> <<> <> <> <> <> <> <<> <> <> <> <> Robert Li(MSFT) <> <<> <> <> <> <> <> <<> <> <> <> <> Microsoft CSS Online Newsgroup Support <> <<> <> <> <> <> <> <<> <> <> <> <> Get Secure! - www.microsoft.com/security <> <<> <> <> <> <> <> <<> <> <> <> <> ===================================================== <> <<> <> <> <> <> <> <<> <> <> <> <> This newsgroup only focuses on SBS technical issues. If <> you <> <<> have <> <<> <> <> issues <> <<> <> <> <> <> regarding other Microsoft products, you'd better post in <> the <> <<> <> <> <> corresponding <> <<> <> <> <> <> newsgroups so that they can be resolved in an efficient <> and <> <<> <> timely <> <<> <> <> <> manner. <> <<> <> <> <> <> You can locate the newsgroup here: <> <<> <> <> <> <> <> <<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <> <<> <> <> <> <> <> <<> <> <> <> <> When opening a new thread via the web interface, we <> recommend <> <<> you <> <<> <> <> check <> <<> <> <> <> <> the <> <<> <> <> <> <> "Notify me of replies" box to receive e-mail notifications <> <<> when <> <<> <> <> there <> <<> <> <> <> are <> <<> <> <> <> <> any updates in your thread. When responding to posts via <> your <> <<> <> <> <> newsreader, <> <<> <> <> <> <> please "Reply to Group" so that others may learn and <> benefit <> <<> from <> <<> <> <> your <> <<> <> <> <> <> issue. <> <<> <> <> <> <> <> <<> <> <> <> <> Microsoft engineers can only focus on one issue per <> thread. <> <<> <> Although <> <<> <> <> we <> <<> <> <> <> <> provide other information for your reference, we recommend <> <you <> <<> <> post <> <<> <> <> <> <> different incidents in different threads to keep the <> thread <> <<> <> clean. <> <<> <> <> In <> <<> <> <> <> <> doing <> <<> <> <> <> <> so, it will ensure your issues are resolved in a timely <> <<> manner. <> <<> <> <> <> <> <> <<> <> <> <> <> For urgent issues, you may want to contact Microsoft CSS <> <<> <> directly. <> <<> <> <> <> Please <> <<> <> <> <> <> check http://support.microsoft.com for regional support <> phone <> <<> <> <> numbers. <> <<> <> <> <> <> <> <<> <> <> <> <> Any input or comments in this thread are highly <> appreciated. <> <<> <> <> <> <> <> <<> <> <> <> <> ===================================================== <> <<> <> <> <> <> <> <<> <> <> <> <> This posting is provided "AS IS" with no warranties, and <> <<> confers <> <<> <> no <> <<> <> <> <> <> rights. <> <<> <> <> <> <> <> <<> <> <> <> <> -------------------- <> <<> <> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <> <<> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <<> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <<> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <> <<> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <> <<> <> <> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <Subject: Re: Server Usage Report <> <<> <> <> <> <> <Date: Mon, 26 Feb 2007 14:24:01 -0000 <> <<> <> <> <> <> <Lines: 548 <> <<> <> <> <> <> <X-Priority: 3 <> <<> <> <> <> <> <X-MSMail-Priority: Normal <> <<> <> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <> <<> <> <> <> <> <X-RFC2646: Format=Flowed; Original <> <<> <> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 <> <<> <> <> <> <> <Message-ID: <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> <> <<> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs <> <<> <> <> <> <> <NNTP-Posting-Host: 80.168.252.171 <> <<> <> <> <> <> <Path: <> <<> <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl <> <<> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl <> <<> <> <> microsoft.public.windows.server.sbs:19638 <> <<> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs <> <<> <> <> <> <> < <> <<> <> <> <> <> <No, I don't have real-time protection running on the <> server. <> <<> <> <> <> <> < <> <<> <> <> <> <> <Neil <> <<> <> <> <> <> < <> <<> <> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote <> in <> <<> <> message <> <<> <> <> <> <> <news:I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl... <> <<> <> <> <> <> <> Hi Neil, <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> Thanks for updating. <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> I am sorry for the delay response due to leaving office <> <for <> <<> <> some <> <<> <> <> <> days. <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> According to the event log, the logging stopped because <> <the <> <<> <> <> logging <> <<> <> <> <> <> engine <> <<> <> <> <> <> <> was unable to write data to the log file. The error <> code <> <<> there <> <<> <> <> was <> <<> <> <> <> <> <> OX80070021. The code can be converted to <> <<> STIERR_DEVICE_LOCKED. <> <<> <> It <> <<> <> <> <> <> appears <> <<> <> <> <> <> <> that the log file was locked so that the data cannot be <> <<> <> written <> <<> <> <> into <> <<> <> <> <> <> the <> <<> <> <> <> <> <> file. <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> Do you have any anti-virus software running on the <> server? <> <<> <> Based <> <<> <> <> on <> <<> <> <> <> my <> <<> <> <> <> <> <> research, the issue is probably caused because the <> <<> anti-virus <> <<> <> <> <> real-time <> <<> <> <> <> <> <> scan engine locked that file. <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> Here, I suggest you modify the anti-virus real-time <> scan <> <<> <> <> settings. <> <<> <> <> <> <> Ensure <> <<> <> <> <> <> <> that the ISA logging folder is excluded from the <> real-time <> <<> <> scan <> <<> <> <> <> range. <> <<> <> <> <> <> <> Restart the anti-virus software and monitoring to see <> if <> <<> the <> <<> <> <> problem <> <<> <> <> <> <> will <> <<> <> <> <> <> <> occur again. <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> I am looking forward to hear from you. <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> If you need further assistance, please don't hesitate <> to <> <<> let <> <<> <> me <> <<> <> <> <> know. <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> Best regards, <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> Robert Li(MSFT) <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> Microsoft CSS Online Newsgroup Support <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> Get Secure! - www.microsoft.com/security <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> ===================================================== <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> This newsgroup only focuses on SBS technical issues. If <> <you <> <<> <> have <> <<> <> <> <> issues <> <<> <> <> <> <> <> regarding other Microsoft products, you'd better post <> in <> <<> the <> <<> <> <> <> <> corresponding <> <<> <> <> <> <> <> newsgroups so that they can be resolved in an efficient <> <and <> <<> <> <> timely <> <<> <> <> <> <> manner. <> <<> <> <> <> <> <> You can locate the newsgroup here: <> <<> <> <> <> <> <> <> <<> <> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> When opening a new thread via the web interface, we <> <<> recommend <> <<> <> you <> <<> <> <> <> check <> <<> <> <> <> <> <> the <> <<> <> <> <> <> <> "Notify me of replies" box to receive e-mail <> notifications <> <<> <> when <> <<> <> <> <> there <> <<> <> <> <> <> are <> <<> <> <> <> <> <> any updates in your thread. When responding to posts <> via <> <<> your <> <<> <> <> <> <> newsreader, <> <<> <> <> <> <> <> please "Reply to Group" so that others may learn and <> <<> benefit <> <<> <> from <> <<> <> <> <> your <> <<> <> <> <> <> <> issue. <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> Microsoft engineers can only focus on one issue per <> <thread. <> <<> <> <> Although <> <<> <> <> <> we <> <<> <> <> <> <> <> provide other information for your reference, we <> recommend <> <<> you <> <<> <> <> post <> <<> <> <> <> <> <> different incidents in different threads to keep the <> <thread <> <<> <> <> clean. <> <<> <> <> <> In <> <<> <> <> <> <> <> doing <> <<> <> <> <> <> <> so, it will ensure your issues are resolved in a timely <> <<> <> manner. <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> For urgent issues, you may want to contact Microsoft <> CSS <> <<> <> <> directly. <> <<> <> <> <> <> Please <> <<> <> <> <> <> <> check http://support.microsoft.com for regional support <> <<> phone <> <<> <> <> <> numbers. <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> Any input or comments in this thread are highly <> <<> appreciated. <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> ===================================================== <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> This posting is provided "AS IS" with no warranties, <> and <> <<> <> confers <> <<> <> <> no <> <<> <> <> <> <> <> rights. <> <<> <> <> <> <> <> <> <<> <> <> <> <> <> -------------------- <> <<> <> <> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> <> <<> <> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <<> <> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <<> <> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <> <<> <> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <> <Subject: Re: Server Usage Report <> <<> <> <> <> <> <> <Date: Fri, 23 Feb 2007 11:57:56 -0000 <> <<> <> <> <> <> <> <Lines: 410 <> <<> <> <> <> <> <> <X-Priority: 3 <> <<> <> <> <> <> <> <X-MSMail-Priority: Normal <> <<> <> <> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 <> <<> <> <> <> <> <> <X-RFC2646: Format=Flowed; Original <> <<> <> <> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE <> V6.00.2900.3028 <> <<> <> <> <> <> <> <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> <> <<> <> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs <> <<> <> <> <> <> <> <NNTP-Posting-Host: 80.168.252.171 <> <<> <> <> <> <> <> <Path: <> <<> <> <> <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl <> <<> <> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl <> <<> <> <> <> microsoft.public.windows.server.sbs:19147 <> <<> <> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs <> <<> <> <> <> <> <> < <> <<> <> <> <> <> <> <No matter what I try, including the details below I <> still <> <<> <> can't <> <<> <> <> get <> <<> <> <> <> it <> <<> <> <> <> <> to <> <<> <> <> <> <> <> <work. <> <<> <> <> <> <> <> < <> <<> <> <> <> <> <> <I had wondered if the server needed a reboot, but even <> <<> that <> <<> <> <> hasn't <> <<> <> <> <> <> made <> <<> <> <> <> <> <> it <> <<> <> <> <> <> <> <work. <> <<> <> <> <> <> <> < <> <<> <> <> <> <> <> <Neil <> <<> <> <> <> <> <> < <> <<> <> <> <> <> <> < <> <<> <> <> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> <> wrote <> <<> in <> <<> <> <> message <> <<> <> <> <> <> <> <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl... <> <<> <> <> <> <> <> <> Hi Neil, <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> After researching the MPS report, I cannot find any <> <<> <> warnings <> <<> <> <> or <> <<> <> <> <> <> errors <> <<> <> <> <> <> <> <> related to the Monitoring and Reporting. <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> 1. If you use a router to access the Internet, usage <> <<> <> <> information <> <<> <> <> <> for <> <<> <> <> <> <> <> <> Internet activity will not be included in the <> report. <> <<> <> <> <> <> <> <> 2. If you have installed ISA on SBS 2003? If so, <> ISA <> <<> will <> <<> <> <> track <> <<> <> <> <> the <> <<> <> <> <> <> <> <> Remote <> <<> <> <> <> <> <> <> Connection Activity and the Server Usage Report <> cannot <> <<> <> fetch <> <<> <> <> that <> <<> <> <> <> <> data. <> <<> <> <> <> <> <> <> You may configure the Server Usage Report to send <> ISA <> <<> logs. <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> If you did receive the Web Activity by Computer <> report <> <<> <> before, <> <<> <> <> <> you <> <<> <> <> <> <> may <> <<> <> <> <> <> <> <> need <> <<> <> <> <> <> <> <> to disable the Reporting Service and then <> re-configure <> <<> it. <> <<> <> To <> <<> <> <> do <> <<> <> <> <> <> that: <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> 1.Open Server Management, and then click Monitoring <> and <> <<> <> <> Reporting <> <<> <> <> <> in <> <<> <> <> <> <> <> the <> <<> <> <> <> <> <> <> left pane. <> <<> <> <> <> <> <> <> 2.In the right pane, click Change Server Status <> Report <> <<> <> <> Settings. <> <<> <> <> <> <> <> <> 3.Click to select Server Usage Report, and then <> click <> <<> Edit. <> <<> <> <> <> <> <> <> 4.Click Content tab, and then click Add button to <> add <> <<> the <> <<> <> <> logs, <> <<> <> <> <> such <> <<> <> <> <> <> as <> <<> <> <> <> <> <> <> ISA <> <<> <> <> <> <> <> <> logs. <> <<> <> <> <> <> <> <> 5.Follow the instruction to finish the Wizard. <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> Then please take your time to monitoring the server. <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> If you have any update, please don't hesitate to let <> me <> <<> <> know. <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> Best regards, <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> Robert Li(MSFT) <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> Microsoft CSS Online Newsgroup Support <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> Get Secure! - www.microsoft.com/security <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> <> ===================================================== <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> This newsgroup only focuses on SBS technical issues. <> If <> <<> you <> <<> <> <> have <> <<> <> <> <> <> issues <> <<> <> <> <> <> <> <> regarding other Microsoft products, you'd better <> post <> <in <> <<> <> the <> <<> <> <> <> <> <> corresponding <> <<> <> <> <> <> <> <> newsgroups so that they can be resolved in an <> efficient <> <<> and <> <<> <> <> <> timely <> <<> <> <> <> <> <> manner. <> <<> <> <> <> <> <> <> You can locate the newsgroup here: <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> When opening a new thread via the web interface, we <> <<> <> recommend <> <<> <> <> you <> <<> <> <> <> <> check <> <<> <> <> <> <> <> <> the <> <<> <> <> <> <> <> <> "Notify me of replies" box to receive e-mail <> <<> notifications <> <<> <> <> when <> <<> <> <> <> <> there <> <<> <> <> <> <> <> are <> <<> <> <> <> <> <> <> any updates in your thread. When responding to posts <> <via <> <<> <> your <> <<> <> <> <> <> <> newsreader, <> <<> <> <> <> <> <> <> please "Reply to Group" so that others may learn and <> <<> <> benefit <> <<> <> <> from <> <<> <> <> <> <> your <> <<> <> <> <> <> <> <> issue. <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> Microsoft engineers can only focus on one issue per <> <<> thread. <> <<> <> <> <> Although <> <<> <> <> <> <> we <> <<> <> <> <> <> <> <> provide other information for your reference, we <> <<> recommend <> <<> <> you <> <<> <> <> <> post <> <<> <> <> <> <> <> <> different incidents in different threads to keep the <> <<> thread <> <<> <> <> <> clean. <> <<> <> <> <> <> In <> <<> <> <> <> <> <> <> doing <> <<> <> <> <> <> <> <> so, it will ensure your issues are resolved in a <> timely <> <<> <> <> manner. <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> For urgent issues, you may want to contact Microsoft <> <CSS <> <<> <> <> <> directly. <> <<> <> <> <> <> <> Please <> <<> <> <> <> <> <> <> check http://support.microsoft.com for regional <> support <> <<> <> phone <> <<> <> <> <> <> numbers. <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> Any input or comments in this thread are highly <> <<> <> appreciated. <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> <> ===================================================== <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> This posting is provided "AS IS" with no warranties, <> <and <> <<> <> <> confers <> <<> <> <> <> no <> <<> <> <> <> <> <> <> rights. <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <> <> -------------------- <> <<> <> <> <> <> <> <> <X-Tomcat-ID: 244766817 <> <<> <> <> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> <> <<> <> <> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> <> <<> <> <> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> <> <<> <> <> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <> <> <MIME-Version: 1.0 <> <<> <> <> <> <> <> <> <Content-Type: text/plain <> <<> <> <> <> <> <> <> <Content-Transfer-Encoding: 7bit <> <<> <> <> <> <> <> <> <From: v-robeli(a)online.microsoft.com (Robert Li <> [MSFT]) <> <<> <> <> <> <> <> <> <Organization: Microsoft <> <<> <> <> <> <> <> <> <Date: Fri, 02 Feb 2007 11:56:09 GMT <> <<> <> <> <> <> <> <> <Subject: Re: Server Usage Report <> <<> <> <> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs <> <<> <> <> <> <> <> <> <Message-ID: <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> <> <<> <> <> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs <> <<> <> <> <> <> <> <> <Lines: 247 <> <<> <> <> <> <> <> <> <Path: TK2MSFTNGHUB02.phx.gbl <> <<> <> <> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl <> <<> <> <> <> <> microsoft.public.windows.server.sbs:14591 <> <<> <> <> <> <> <> <> <NNTP-Posting-Host: tomcatimport2.phx.gbl <> <10.201.218.182 <> <<> <> <> <> <> <> <> < <> <<> <> <> <> <> <> <> <Hi Neil, <> <<> <> <> <> <> <> <> < <> <<> <> <> <> <> <> <> <Thanks for updating. <> <<> <> <> <> <> <> <> < <> <<> <> <> <> <> <> <> <Have researching all the logs, I cannot find the <> <cause <> <<> of <> <<> <> <> this <> <<> <> <> <> <> issue. <> <<> <> <> <> <> <> I <> <<> <> <> <> <> <> <> <find this may be a bug of SBS server. Someone has <> <<> reported <> <<> <> a <> <<> <> <> <> bug: <> <<> <> <> <> <> Some <> <<> <> <> <> <> <> <> VPN <> <<> <> <> <> <> <> <> <accesses are not listed in the "Remote Connection <> <<> <> Activity" <> <<> <> <> <> section <> <<> <> <> <> <> in <> <<> <> <> <> <> <> <> <Server Usage Report. Maybe your situation is like <> <that. <> <<> <> <> <> <> <> <> < <> <<> <> <> <> <> <> <> <Please send me the MPS-Report to <> <v-robeli(a)microsoft.com <> <<> <> with <> <<> <> <> <> <> <> <> <subject:37507673- Server Usage Report <> <<> <> <> <> <> <> <> <for further research. <> <<> <> <> <> <> <> <> < <> <<> <> <> <> <> <> <> <I am looking forward to hear from you. <> <<> <> <> <> <> <> <> < <> <<> <> <> <> <> <> <> <Have a nice weekend. <> <<> <> <> <> <> <> <> < <> <<> <> <> <> <> <> <> < <> <<> <> <> <> <> <> <> <Best regards, <> <<> <> <> <> <> <> <> < <> <<> <> <> <> <> <> <> <Robert Li(MSFT) <> <<> <> <> <> <> <> <> < <> <<> <> <> <> <> <> <> <Microsoft CSS Online Newsgroup Support <> <<> <> <> <> <> <> <> < <> <<> <> <> <> <> <> <> <Get Secure! - www.microsoft.com/security <> <<> <> <> <> <> <> <> < <> <<> <> <> <> <> <> <> <> <===================================================== <> <<> <> <> <> <> <> <> < <> <<> <> <> <> <> <> <> <This newsgroup only focuses on SBS technical <> issues. <> <If <> <<> <> you <> <<> <> <> have <> <<> <> <> <> <> <> issues <> <<> <> <> <> <> <> <> <regarding other Microsoft products, you'd better <> post <> <<> in <> <<> <> the <> <<> <> <> <> <> <> <> corresponding <> <<> <> <> <> <> <> <> <newsgroups so that they can be resolved in an <> <efficient <> <<> <> and <> <<> <> <> <> timely <> <<> <> <> <> <> <> <> manner. <> <<> <> <> <> <> <> <> <You can locate the newsgroup here: <> <<> <> <> <> <> <> <> <> <<> <> <> <> <> <<> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <> <<> <> <> <> <> <> <> < <> <<> <> <> <> <> <> <> <When opening a new thread via the web interface, we <> <<> <> recommend <> <<> <> <> <> you <> <<> <> <> <> <> <> check <> <<> <> <> <> <> <> <> the <> <<> <> <> <> <> <> <> <"Notify me of replies" box to receive e-mail <> <<> notifications <> <<> <> <> when <> <<> <> <> <> <> there <> <<> <> <> <> <> <> are <> <<> <> <> <> <> <> <> <any updates in your thread. When responding to <> posts <> <<> via <> <<> <> your <> <<> <> <> <> <> <> newsreader, <> <<> <> <> <> <> <> <> <please "Reply to Group" so that others may learn <> and <> <<> <> benefit <> <<> <> <> <> from <> <<> <> <> <> <> your <> <<> <> <> <> <> <> <> <issue. <> <<> <> <> <> <> <> <> < <> <<> <> <> <> <> <> <> <Microsoft engineers can only focus on one issue per <> <<> <> thread. <> <<> <> <> <> <> Although <> <<> <> <> <> <> <> we <> <<> <> <> <> <> <> <> <provide other information for your reference, we <> <<> recommend <> <<> <> <> you <> <<> <> <> <> post <> <<> <> <> <> <> <> <> <different incidents in different threads to keep <> the <> <<> <> thread <> <<> <> <> <> clean. <> <<> <> <> <> <> In <> <<> <> <> <> <> <> <> doing <> <<> <> <> <> <> <> <> <so, it will ensure your issues are resolved in a <> <timely <> <<> <> <> manner. <> <<> <> <> <> <> <> <> < <> <<> <> <> <> <> <> <> <For urgent issues, you may wa
From: Neil Jordan on 28 Mar 2007 07:06
Oh dear My problem is that it WAS working and has been for some time, it was only when I came to extend the email that the report was sent to that it stopped working. Looks like my Directors aren't going to be very happy. Neil "Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message news:BOz1OeScHHA.3744(a)TK2MSFTNGHUB02.phx.gbl... > Hi Neil, > > I am sorry to say that your problem is caused by the bug of the SBS 2003. > Generally speaking, this issue can be resolved by reinstall the Monitoring > component. But that will not apply to all time. I am sorry for the > inconvenience to you. Thanks for your understanding. > > I found SBS bug number R040886.SmallBusiness and R035848.SmallBusiness > > R035848 says: > > Cause: You might be using the Internet Security and Acceleration (ISA) > Server firewall to access the Internet. Windows Small Business Server 2003 > is unable to monitor firewall statistics for ISA Server. > > Solution: Configure ISA Server for monitoring and reporting. For more > information about configuring ISA Server for monitoring and reporting, > search for "Configure monitoring and reporting" in the ISA Server Help. To > access ISA Server Help, click Start, click Server Management, and then > press F1." > > The SBS Usage report does not pull data from ISA. It only pulls data from > RRAS. If the customer has ISA server and needs usage reports, he has to > use > the ISA reporting features. > > At this point, please take the following steps to configure monitoring and > reporting on the ISA server: > > To configure report contents for a report job > 1 In the console tree of ISA Server Management, click Monitoring. > 2 In the details pane, click the Reports tab. > 3 On the Tasks tab, click Create and Configure Report Jobs. > 4 Select the applicable report job, and then click Edit. > 5 On the Content tab, select which of the following reports should be > generated: Web Usage > > If you need further assistance, please don't hesitate to let me know. > > Have a nice day. > > > Best regards, > > Robert Li(MSFT) > > Microsoft CSS Online Newsgroup Support > > Get Secure! - www.microsoft.com/security > > ===================================================== > > This newsgroup only focuses on SBS technical issues. If you have issues > regarding other Microsoft products, you'd better post in the corresponding > newsgroups so that they can be resolved in an efficient and timely manner. > You can locate the newsgroup here: > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > > When opening a new thread via the web interface, we recommend you check > the > "Notify me of replies" box to receive e-mail notifications when there are > any updates in your thread. When responding to posts via your newsreader, > please "Reply to Group" so that others may learn and benefit from your > issue. > > Microsoft engineers can only focus on one issue per thread. Although we > provide other information for your reference, we recommend you post > different incidents in different threads to keep the thread clean. In > doing > so, it will ensure your issues are resolved in a timely manner. > > For urgent issues, you may want to contact Microsoft CSS directly. Please > check http://support.microsoft.com for regional support phone numbers. > > Any input or comments in this thread are highly appreciated. > > ===================================================== > > This posting is provided "AS IS" with no warranties, and confers no > rights. > > -------------------- > <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> > <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> > <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> > <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> > <6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl> > <eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl> > <CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl> > <#l1flOGbHHA.3616(a)TK2MSFTNGP05.phx.gbl> > <MUMfzlTbHHA.4088(a)TK2MSFTNGHUB02.phx.gbl> > <8kD#dW5bHHA.4088(a)TK2MSFTNGHUB02.phx.gbl> > <Subject: Re: Server Usage Report > <Date: Mon, 26 Mar 2007 12:50:04 +0100 > <Lines: 2062 > <X-Priority: 3 > <X-MSMail-Priority: Normal > <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <X-RFC2646: Format=Flowed; Original > <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <Message-ID: <eDvHmz5bHHA.260(a)TK2MSFTNGP02.phx.gbl> > <Newsgroups: microsoft.public.windows.server.sbs > <NNTP-Posting-Host: 80.168.252.171 > <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl > <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:25392 > <X-Tomcat-NG: microsoft.public.windows.server.sbs > < > <Hi Robert > <1) The Routing and Remote Access Service is already running > <2) I can't seem to find a Web Usage Logging service? > <3) NTFS Permissions are ok. > <4) Two files attached to email copy of this message > < > <Neil > < > < > < > <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message > <news:8kD%23dW5bHHA.4088(a)TK2MSFTNGHUB02.phx.gbl... > <> Hi Neil, > <> > <> Thanks for updating. > <> > <> I am sorry for the delay response due to the weekend. > <> > <> Please check the following setting: > <> > <> Step 1: Check if Routing and Remote Access and Web Usage Logging are > <> started: > <> > <> 1. In the Monitoring and Reporting snap-in in Server Management, click > <> View > <> Services. > <> > <> 2. In the list of services, ensure that the Routing and Remote Access > <> service is started. If it is not, right-click the service, and then > click > <> Restart. > <> > <> 3. Ensure that the Web Usage Logging service is started. If it is not, > <> right-click the service, and then click Restart. > <> > <> Step 2: Check the NTFS permissions of c:\windows\system32\logfiles > <> > <> Administrator: Full Control > <> Autheniciated: Users Allow Read &Execute, List Folder Contents, Read > <> Create Owner: Allow Special Permissions > <> System Operator: Allow Read &Execute, List Folder Contents, Read > <> System: Full control > <> > <> If the problem still exists, please kindly send me the following > <> information for further research: > <> > <> 1. mcw.log under c:\Program Files\Microsoft Windows Small Business > <> Server\Support. > <> > <> 2. MPS Report > <> > <> 1) Download MPS report tool from: > <> > http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9 > <> 15706/MPSRPT_SETUPPerf.EXE > <> 2) Run the MPSRPT_SETUPPerf.exe on the server box. > <> 3) Wait for 10~15 minutes. > <> 4) Open Windows explorer, navigate to > <> %SYSTEMROOT%\MPSReports\Setup\Reports\cab\ > <> 5) Send the .cab file to us. > <> > <> Note: I have collected the MPS Report before, but some new error may > <> appear > <> in the application logs after the reinstallation. Thanks for your > <> understanding and time. > <> > <> Please send the information to 37507673- Server Usage Report. > <> > <> I am looking forward to hear from you. > <> > <> If you need further assistance, please don't hesitate to let me know. > <> > <> Best regards, > <> > <> Robert Li(MSFT) > <> > <> Microsoft CSS Online Newsgroup Support > <> > <> Get Secure! - www.microsoft.com/security > <> > <> ===================================================== > <> > <> This newsgroup only focuses on SBS technical issues. If you have issues > <> regarding other Microsoft products, you'd better post in the > corresponding > <> newsgroups so that they can be resolved in an efficient and timely > manner. > <> You can locate the newsgroup here: > <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> > <> When opening a new thread via the web interface, we recommend you check > <> the > <> "Notify me of replies" box to receive e-mail notifications when there > are > <> any updates in your thread. When responding to posts via your > newsreader, > <> please "Reply to Group" so that others may learn and benefit from your > <> issue. > <> > <> Microsoft engineers can only focus on one issue per thread. Although we > <> provide other information for your reference, we recommend you post > <> different incidents in different threads to keep the thread clean. In > <> doing > <> so, it will ensure your issues are resolved in a timely manner. > <> > <> For urgent issues, you may want to contact Microsoft CSS directly. > Please > <> check http://support.microsoft.com for regional support phone numbers. > <> > <> Any input or comments in this thread are highly appreciated. > <> > <> ===================================================== > <> > <> This posting is provided "AS IS" with no warranties, and confers no > <> rights. > <> > <> -------------------- > <> <X-Tomcat-ID: 170367122 > <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> > <> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> > <> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> > <> <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> > <> <6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl> > <> <eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl> > <> <CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl> > <> <#l1flOGbHHA.3616(a)TK2MSFTNGP05.phx.gbl> > <> <MIME-Version: 1.0 > <> <Content-Type: text/plain > <> <Content-Transfer-Encoding: 7bit > <> <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT]) > <> <Organization: Microsoft > <> <Date: Fri, 23 Mar 2007 10:53:08 GMT > <> <Subject: Re: Server Usage Report > <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <Message-ID: <MUMfzlTbHHA.4088(a)TK2MSFTNGHUB02.phx.gbl> > <> <Newsgroups: microsoft.public.windows.server.sbs > <> <Lines: 1605 > <> <Path: TK2MSFTNGHUB02.phx.gbl > <> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:24853 > <> <NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122 > <> < > <> <Hi Neil, > <> < > <> <Thanks for updating. > <> < > <> <I am sorry I made a mistake in my last post. I apologize for the > <> <inconvenience to you. Please check the following: > <> < > <> <Note: Please backup the registry before you modify. > <> < > <> <HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL > <> <Server\SBSMONITORING\tracking > <> < > <> <(Default) > <> <{6DC86044-0C71-11d3-9E18-00C04F79D434} > <> <{E07FDDA4-5A21-11d2-9DAD-00C04F79D434} > <> <{E07FDDA6-5A21-11d2-9DAD-00C04F79D434} > <> <{E07FDDAD-5A21-11d2-9DAD-00C04F79D434} > <> < > <> <All above strings have empty Value data. > <> < > <> <For the > <> <HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring, > I > <> <found most items are the same. > <> < > <> <All the reports for the Outlook Web Access Activity are retrieved from > <> <%windir%\system32\LogFiles. Please also check the following settings: > <> < > <> <1. Under IIS- Default Website Properties, on the website tab, make > sure > <> <that "ENABLE LOGGING" is Checked. > <> < > <> <2. Next click on the Properties Tab under the "Enable Logging" > section - > <> <Check the box for "Use Local time for file naming and rollover" > <> < > <> <After this it would take some time for the server usage report to > collect > <> <the data again and update it (assuming at least 24 hrs). > <> < > <> <I am looking forward to hear from you. > <> < > <> <If you need further assistance, please don't hesitate to let me know. > <> < > <> <Best regards, > <> < > <> <Robert Li(MSFT) > <> < > <> <Microsoft CSS Online Newsgroup Support > <> < > <> <Get Secure! - www.microsoft.com/security > <> < > <> <===================================================== > <> < > <> <This newsgroup only focuses on SBS technical issues. If you have > issues > <> <regarding other Microsoft products, you'd better post in the > <> corresponding > <> <newsgroups so that they can be resolved in an efficient and timely > <> manner. > <> <You can locate the newsgroup here: > <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> < > <> <When opening a new thread via the web interface, we recommend you > check > <> the > <> <"Notify me of replies" box to receive e-mail notifications when there > are > <> <any updates in your thread. When responding to posts via your > newsreader, > <> <please "Reply to Group" so that others may learn and benefit from your > <> <issue. > <> < > <> <Microsoft engineers can only focus on one issue per thread. Although > we > <> <provide other information for your reference, we recommend you post > <> <different incidents in different threads to keep the thread clean. In > <> doing > <> <so, it will ensure your issues are resolved in a timely manner. > <> < > <> <For urgent issues, you may want to contact Microsoft CSS directly. > Please > <> <check http://support.microsoft.com for regional support phone numbers. > <> < > <> <Any input or comments in this thread are highly appreciated. > <> < > <> <===================================================== > <> < > <> <This posting is provided "AS IS" with no warranties, and confers no > <> rights. > <> < > <> <-------------------- > <> <<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <<WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <<2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <> <<sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <> <<O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <> <<I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <<OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <> <<vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <<u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <> <<SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> > <> <<#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> > <> <<PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> > <> <<OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> > <> <<6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl> > <> <<eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl> > <> <<CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl> > <> <<Subject: Re: Server Usage Report > <> <<Date: Thu, 22 Mar 2007 09:22:41 -0000 > <> <<Lines: 1602 > <> <<X-Priority: 3 > <> <<X-MSMail-Priority: Normal > <> <<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <> <<X-RFC2646: Format=Flowed; Original > <> <<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <> <<Message-ID: <#l1flOGbHHA.3616(a)TK2MSFTNGP05.phx.gbl> > <> <<Newsgroups: microsoft.public.windows.server.sbs > <> <<NNTP-Posting-Host: 80.168.252.171 > <> <<Path: > TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl > <> <<Xref: TK2MSFTNGHUB02.phx.gbl > microsoft.public.windows.server.sbs:24539 > <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs > <> << > <> <<Hi Robert. > <> << > <> <<Made the log file location change, but that didn't cure it. > <> << > <> <<With regard the registry, I found the > <> <<HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL > Server\SBSMONITORING > <> << > <> <<key, but can't see values/keys detailed below that. > <> << > <> <<At that level I have: > <> << > <> <<(Default) value and the following keys: > <> << > <> <<MSSQLServer > <> << > <> <<Replication > <> << > <> <<Setup > <> << > <> <<SQLServerAgent > <> << > <> <<Tracking > <> << > <> << > <> <<With regard to: > <> <<HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring > <> << > <> <<I have > <> << > <> <<LoggingLevel (2) > <> << > <> <<MaxLogSize (5) > <> << > <> <<MCWRun (1) > <> << > <> <<MSDE_InstanceID (15) > <> << > <> <<NumberDaysUsage (1) > <> << > <> << > <> << > <> <<I do not have MSDE_Location, nor RunDredger > <> << > <> << > <> << > <> <<Neil > <> << > <> << > <> << > <> << > <> << > <> << > <> <<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message > <> <<news:CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl... > <> <<> Hi Neil, > <> <<> > <> <<> Thanks for updating. > <> <<> > <> <<> I am sorry to know the problem still exists after reinstalling the > <> <<> Monitoring component. I apologize for the inconvenience to you. > <> Although > <> <<> Inn and I have tried our best, the problem cannot be resolved. The > <> <problem > <> <<> seems to be more complex and time consuming. Thanks for your > <> <understanding > <> <<> and patience. > <> <<> > <> <<> I had a discussion with our engineers asked them for idea. The > problem > <> <may > <> <<> be caused by the bad RRAS log. Please make the following changes in > <> the > <> <<> RRAS logging and then check whether the usage report gives us the > <> <<> necessary > <> <<> details: > <> <<> > <> <<> 1. Open the Routing and Remote Access Console. > <> <<> 2. Navigate to "Remote Access Logging". > <> <<> 3. Click on the "Local File" on the right pane and go to > properties. > <> <<> 4. Click on Log File. > <> <<> 5. Change the location for the log. > <> <<> 6. Then we need to wait for 24 hours for the new usage report to > get > <> <<> generated. > <> <<> 7. This will create a new log daily and allow us to further narrow > <> down > <> <<> the > <> <<> issue if it is not resolved by making this change. > <> <<> > <> <<> Then please check the following registry: > <> <<> > <> <<> Note: Please backup the registry before you modify. > <> <<> > <> <<> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL > <> <<> Server\SBSMONITORING > <> <<> (Default) > <> <<> {6DC86044-0C71-11d3-9E18-00C04F79D434} > <> <<> {E07FDDA4-5A21-11d2-9DAD-00C04F79D434} > <> <<> {E07FDDA6-5A21-11d2-9DAD-00C04F79D434} > <> <<> {E07FDDAD-5A21-11d2-9DAD-00C04F79D434} > <> <<> > <> <<> All above strings have empty Value data. > <> <<> > <> <<> > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring > <> <<> LoggingLevel Base: Hoxadecimal Value data: 2 > <> <<> MaxLogSize Base: Hoxadecimal Value data: 5 > <> <<> MCWRun Base: Hoxadecimal Value data: 1 > <> <<> MSDE_InstanceID Base: Hoxadecimal Value data: f > <> <<> MSDE_Location Value data: C:\Program Files\Microsoft SQL Server > <> (This > <> <<> value may be different from yours) > <> <<> RunDredger Base: Hoxadecimal Value data:0 > <> <<> > <> <<> Then please monitoring the server and see if the problem can be > <> resolved. > <> <<> > <> <<> I am looking forward to hear from you. > <> <<> > <> <<> If you need further assistance, please don't hesitate to let me > know. > <> <<> > <> <<> Best regards, > <> <<> > <> <<> Robert Li(MSFT) > <> <<> > <> <<> Microsoft CSS Online Newsgroup Support > <> <<> > <> <<> Get Secure! - www.microsoft.com/security > <> <<> > <> <<> ===================================================== > <> <<> > <> <<> This newsgroup only focuses on SBS technical issues. If you have > <> issues > <> <<> regarding other Microsoft products, you'd better post in the > <> <corresponding > <> <<> newsgroups so that they can be resolved in an efficient and timely > <> <manner. > <> <<> You can locate the newsgroup here: > <> <<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> <<> > <> <<> When opening a new thread via the web interface, we recommend you > <> check > <> <<> the > <> <<> "Notify me of replies" box to receive e-mail notifications when > there > <> are > <> <<> any updates in your thread. When responding to posts via your > <> newsreader, > <> <<> please "Reply to Group" so that others may learn and benefit from > your > <> <<> issue. > <> <<> > <> <<> Microsoft engineers can only focus on one issue per thread. > Although > <> we > <> <<> provide other information for your reference, we recommend you post > <> <<> different incidents in different threads to keep the thread clean. > In > <> <<> doing > <> <<> so, it will ensure your issues are resolved in a timely manner. > <> <<> > <> <<> For urgent issues, you may want to contact Microsoft CSS directly. > <> Please > <> <<> check http://support.microsoft.com for regional support phone > numbers. > <> <<> > <> <<> Any input or comments in this thread are highly appreciated. > <> <<> > <> <<> ===================================================== > <> <<> > <> <<> This posting is provided "AS IS" with no warranties, and confers no > <> <<> rights. > <> <<> > <> <<> -------------------- > <> <<> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <> <<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <<> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <> <<> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <> <<> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <> <<> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> > <> <<> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> > <> <<> <6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <Subject: Re: Server Usage Report > <> <<> <Date: Mon, 19 Mar 2007 09:44:59 -0000 > <> <<> <Lines: 1294 > <> <<> <X-Priority: 3 > <> <<> <X-MSMail-Priority: Normal > <> <<> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <> <<> <X-RFC2646: Format=Flowed; Original > <> <<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <> <<> <Message-ID: <eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl> > <> <<> <Newsgroups: microsoft.public.windows.server.sbs > <> <<> <NNTP-Posting-Host: 80.168.252.171 > <> <<> <Path: > <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl > <> <<> <Xref: TK2MSFTNGHUB02.phx.gbl > <> microsoft.public.windows.server.sbs:23726 > <> <<> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <<> < > <> <<> <Finished the re-installation, but still doesn't appear in the > logs. > <> <<> < > <> <<> <Neil > <> <<> < > <> <<> < > <> <<> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in > message > <> <<> <news:6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl... > <> <<> <> Hi Neil, > <> <<> <> > <> <<> <> Thanks for updating. > <> <<> <> > <> <<> <> I took the steps to uninstall the SBS Monitoring component and > that > <> <<> worked > <> <<> <> successfully. It's expected behavior that some registries and > <> virtual > <> <<> <> directory don't not exist, because the configurations are > different > <> <<> <> between > <> <<> <> you server and my test machine. Please take you time to > reinstall > <> the > <> <<> <> Monitoring component. Then keep monitoring the server to see if > the > <> <<> issue > <> <<> <> will reoccur. > <> <<> <> > <> <<> <> Thanks again for your time and cooperation. > <> <<> <> > <> <<> <> If you need further assistance, please don't hesitate to let me > <> know > <> <<> <> > <> <<> <> Best regards, > <> <<> <> > <> <<> <> Robert Li(MSFT) > <> <<> <> > <> <<> <> Microsoft CSS Online Newsgroup Support > <> <<> <> > <> <<> <> Get Secure! - www.microsoft.com/security > <> <<> <> > <> <<> <> ===================================================== > <> <<> <> > <> <<> <> This newsgroup only focuses on SBS technical issues. If you have > <> <issues > <> <<> <> regarding other Microsoft products, you'd better post in the > <> <<> corresponding > <> <<> <> newsgroups so that they can be resolved in an efficient and > timely > <> <<> manner. > <> <<> <> You can locate the newsgroup here: > <> <<> <> > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> <<> <> > <> <<> <> When opening a new thread via the web interface, we recommend > you > <> <check > <> <<> <> the > <> <<> <> "Notify me of replies" box to receive e-mail notifications when > <> there > <> <<> are > <> <<> <> any updates in your thread. When responding to posts via your > <> <<> newsreader, > <> <<> <> please "Reply to Group" so that others may learn and benefit > from > <> your > <> <<> <> issue. > <> <<> <> > <> <<> <> Microsoft engineers can only focus on one issue per thread. > <> Although > <> <we ><> <<> <> provide other information for your reference, we recommend you > post > <> <<> <> different incidents in different threads to keep the thread > clean. > <> In > <> <<> <> doing > <> <<> <> so, it will ensure your issues are resolved in a timely manner. > <> <<> <> > <> <<> <> For urgent issues, you may want to contact Microsoft CSS > directly. > <> <<> Please > <> <<> <> check http://support.microsoft.com for regional support phone > <> numbers. > <> <<> <> > <> <<> <> Any input or comments in this thread are highly appreciated. > <> <<> <> > <> <<> <> ===================================================== > <> <<> <> > <> <<> <> This posting is provided "AS IS" with no warranties, and confers > no > <> <<> <> rights. > <> <<> <> > <> <<> <> -------------------- > <> <<> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <> <<> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <<> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <<> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <<> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <> <<> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <> <<> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <> <<> <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> > <> <<> <> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <Subject: Re: Server Usage Report > <> <<> <> <Date: Thu, 8 Mar 2007 09:43:25 -0000 > <> <<> <> <Lines: 1101 > <> <<> <> <X-Priority: 3 > <> <<> <> <X-MSMail-Priority: Normal > <> <<> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <> <<> <> <X-RFC2646: Format=Flowed; Original > <> <<> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <> <<> <> <Message-ID: <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl> > <> <<> <> <Newsgroups: microsoft.public.windows.server.sbs > <> <<> <> <NNTP-Posting-Host: 80.168.252.171 > <> <<> <> <Path: > <> <TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl > <> <<> <> <Xref: TK2MSFTNGHUB02.phx.gbl > <> <microsoft.public.windows.server.sbs:21673 > <> <<> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <<> <> < > <> <<> <> <Hi > <> <<> <> < > <> <<> <> <Getting there slowly. > <> <<> <> < > <> <<> <> <I have removed the Monitoring Component, but had to reboot > after > <> and > <> <<> <> before > <> <<> <> <the items below which might explain some of the differences. > <> <<> <> <I have completed the items below successfully: > <> <<> <> <Deleted the first Registry key, the second didn't exist > <> <<> <> <The Monitoring site in IIS wasn't there. > <> <<> <> <Renamed the MSSQL$SBSMONITORING - had to stop it in the SQL > server > <> <<> first > <> <<> <> <though > <> <<> <> <inetpub\monitoring didn't exist > <> <<> <> <Now I am waiting to get an opportunity to reboot again. > <> <<> <> < > <> <<> <> <However I have to say that I will be unlikely to want to run > the > <> <CEICW > <> <<> <> given > <> <<> <> <all the problems I have had with it in the past! > <> <<> <> < > <> <<> <> <Neil > <> <<> <> < > <> <<> <> < > <> <<> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in > <> message > <> <<> <> <news:PzEDcO%23WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl... > <> <<> <> <> Hi Neil, > <> <<> <> <> > <> <<> <> <> Thanks for updating. > <> <<> <> <> > <> <<> <> <> Since you have no option to reinstall Monitoring component, > <> please > <> <<> take > <> <<> <> <> the > <> <<> <> <> following steps: > <> <<> <> <> > <> <<> <> <> 1. Uninstall the SBS Monitoring component > <> <<> <> <> > <> <<> <> <> 1) Click Start, click Control Panel, and then click Add or > <> Remove > <> <<> <> <> Programs. > <> <<> <> <> 2) Select Windows Small Business Server 2003 and then click > <> <<> <> Change/Remove. > <> <<> <> <> The Setup Wizard appears. > <> <<> <> <> 3) Click Next to start the wizard. > <> <<> <> <> 4)On the Windows Configuration page, click Next. > <> <<> <> <> 5) On the Component Selection page, in the Action column, > change > <> <<> Server > <> <<> <> <> Tools to Maintenance, change Monitoring component to Remove, > and > <> <<> then > <> <<> <> <> click > <> <<> <> <> Next. > <> <<> <> <> 6)On the Component Summary page, click Next. > <> <<> <> <> 7) Click Finish. > <> <<> <> <> > <> <<> <> <> 2. Delete Registry Keys > <> <<> <> <> > <> <<> <> <> 1) Delete > <> <<> <> <> > <> <HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring > <> <<> <> <> 2) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL > <> <<> <> <> Server\SBSMONITORING > <> <<> <> <> > <> <<> <> <> 3. Delete IIS Virtual Directory > <> <<> <> <> > <> <<> <> <> 1)Open IIS, expand servername, Web Sites, Default Web Site > <> <<> <> <> 2)Delete Monitoring > <> <<> <> <> > <> <<> <> <> 4. Rename Folders > <> <<> <> <> > <> <<> <> <> 1) Rename C:\Program Files\Microsoft SQL > <> <Server\MSSQL$SBSMONITORING > <> <<> to > <> <<> <> <> MSSQL$SBSMONITORING.OLD > <> <<> <> <> 2) Rename C:\inetpub\monitoring to monitoring.old > <> <<> <> <> > <> <<> <> <> 5. Reboot the server, and install the Monitoring component > <> <<> <> <> > <> <<> <> <> 1) In Add or Remove Programs, select Windows Small Business > <> Server > <> <<> 2003 > <> <<> <> <> and > <> <<> <> <> then click Change/Remove. The Setup Wizard appears. > <> <<> <> <> 2) Click Next. > <> <<> <> <> 3)On the Windows Configuration page, click Next. > <> <<> <> <> 4) On the Component Selection page, in the Action column, > change > <> <<> Server > <> <<> <> <> Tools to Maintenance, change Monitoring component to Install, > <> and > <> <<> then > <> <<> <> <> click Next. > <> <<> <> <> 5) On the Logon Information page, click Next. > <> <<> <> <> 6)On the Component Summary page, click Next. > <> <<> <> <> 7)Click Finish. > <> <<> <> <> > <> <<> <> <> 6. Let's re-run the CEICW as well. > <> <<> <> <> > <> <<> <> <> Note: The original performance and usage data may be lost. > <> <<> <> <> > <> <<> <> <> Please also ignore the prompted information and continue the > <> <<> process. > <> <<> <> <> > <> <<> <> <> After this action, please monitor the system for some time > and > <> see > <> <<> if > <> <<> <> the > <> <<> <> <> problem can be resolved. > <> <<> <> <> > <> <<> <> <> If you need further assistance, please don't hesitate to let > me > <> <<> know. > <> <<> <> <> > <> <<> <> <> > <> <<> <> <> Best regards, > <> <<> <> <> > <> <<> <> <> Robert Li(MSFT) > <> <<> <> <> > <> <<> <> <> Microsoft CSS Online Newsgroup Support > <> <<> <> <> > <> <<> <> <> Get Secure! - www.microsoft.com/security > <> <<> <> <> > <> <<> <> <> ===================================================== > <> <<> <> <> > <> <<> <> <> This newsgroup only focuses on SBS technical issues. If you > have > <> <<> issues > <> <<> <> <> regarding other Microsoft products, you'd better post in the > <> <<> <> corresponding > <> <<> <> <> newsgroups so that they can be resolved in an efficient and > <> timely > <> <<> <> manner. > <> <<> <> <> You can locate the newsgroup here: > <> <<> <> <> > <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> <<> <> <> > <> <<> <> <> When opening a new thread via the web interface, we recommend > <> you > <> <<> check > <> <<> <> <> the > <> <<> <> <> "Notify me of replies" box to receive e-mail notifications > when > <> <<> there > <> <<> <> are > <> <<> <> <> any updates in your thread. When responding to posts via your > <> <<> <> newsreader, > <> <<> <> <> please "Reply to Group" so that others may learn and benefit > <> from > <> <<> your > <> <<> <> <> issue. > <> <<> <> <> > <> <<> <> <> Microsoft engineers can only focus on one issue per thread. > <> <Although > <> <<> we > <> <<> <> <> provide other information for your reference, we recommend > you > <> post > <> <<> <> <> different incidents in different threads to keep the thread > <> clean. > <> <<> In > <> <<> <> <> doing > <> <<> <> <> so, it will ensure your issues are resolved in a timely > manner. > <> <<> <> <> > <> <<> <> <> For urgent issues, you may want to contact Microsoft CSS > <> directly. > <> <<> <> Please > <> <<> <> <> check http://support.microsoft.com for regional support phone > <> <<> numbers. > <> <<> <> <> > <> <<> <> <> Any input or comments in this thread are highly appreciated. > <> <<> <> <> > <> <<> <> <> ===================================================== > <> <<> <> <> > <> <<> <> <> This posting is provided "AS IS" with no warranties, and > confers > <> no > <> <<> <> <> rights. > <> <<> <> <> > <> <<> <> <> -------------------- > <> <<> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <> <<> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <<> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <<> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <<> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <> <<> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <> <<> <> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <> <<> <> <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <Subject: Re: Server Usage Report > <> <<> <> <> <Date: Wed, 28 Feb 2007 15:09:20 -0000 > <> <<> <> <> <Lines: 865 > <> <<> <> <> <X-Priority: 3 > <> <<> <> <> <X-MSMail-Priority: Normal > <> <<> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <> <<> <> <> <X-RFC2646: Format=Flowed; Original > <> <<> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <> <<> <> <> <Message-ID: <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl> > <> <<> <> <> <Newsgroups: microsoft.public.windows.server.sbs > <> <<> <> <> <NNTP-Posting-Host: 80.168.252.171 > <> <<> <> <> <Path: > <> <<> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl > <> <<> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl > <> <<> microsoft.public.windows.server.sbs:20083 > <> <<> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <<> <> <> < > <> <<> <> <> <When I select Maintenance, I can only choose to Remove > <> Monitoring, > <> <<> as > <> <<> <> I > <> <<> <> <> have > <> <<> <> <> <no option to Reinstall. > <> <<> <> <> < > <> <<> <> <> <Do I follow this, then do it again and Install? > <> <<> <> <> < > <> <<> <> <> <When I choose the Remove option, clicking Next gives me a > <> screen > <> <<> <> saying > <> <<> <> <> that > <> <<> <> <> <it needs 5Mb for the Server Tools Maintenance as well as > 10Mb > <> for > <> <<> the > <> <<> <> <> <removal of the Monitoring - bit concerned over the 5Mb. > <> <<> <> <> < > <> <<> <> <> <Neil > <> <<> <> <> < > <> <<> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in > <> <message > <> <<> <> <> <news:SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl... > <> <<> <> <> <> Hi Neil, > <> <<> <> <> <> > <> <<> <> <> <> Thanks for updating. > <> <<> <> <> <> > <> <<> <> <> <> By now, Inn and I have tried all the methods but the > problem > <> <<> still > <> <<> <> <> cannot > <> <<> <> <> <> be resolved. I also asked many my colleagues for advice > about > <> <<> this > <> <<> <> <> issue. > <> <<> <> <> <> This problem may be more complex than expected. Thank you > <> very > <> <<> much > <> <<> <> for > <> <<> <> <> <> your time and patience. > <> <<> <> <> <> > <> <<> <> <> <> Please take your time to reinstall the Monitoring > component > <> to > <> <<> see > <> <<> <> if > <> <<> <> <> the > <> <<> <> <> <> problem can be resolved. > <> <<> <> <> <> > <> <<> <> <> <> To do this: > <> <<> <> <> <> > <> <<> <> <> <> 1. Open Control Panel and the double click Add or Remove > <> <<> Programs. > <> <<> <> <> <> 2. Click Windows Small Business Server 2003 and click > <> <<> Change/Remove. > <> <<> <> <> <> 3. Click Next two times. > <> <<> <> <> <> 4. Select Server Tools, select Maintenance. > <> <<> <> <> <> 5. Click Monitoring below and then select Reinstall. > <> <<> <> <> <> 6. Click Next two times. > <> <<> <> <> <> > <> <<> <> <> <> After this, please keep on monitoring for a period of time > to > <> <see > <> <<> if > <> <<> <> <> the > <> <<> <> <> <> problem can be resolved. > <> <<> <> <> <> > <> <<> <> <> <> I am looking forward to hear from you. > <> <<> <> <> <> > <> <<> <> <> <> If you need further assistance, please don't hesitate to > let > <> me > <> <<> <> know. > <> <<> <> <> <> > <> <<> <> <> <> Best regards, > <> <<> <> <> <> > <> <<> <> <> <> Robert Li(MSFT) > <> <<> <> <> <> > <> <<> <> <> <> Microsoft CSS Online Newsgroup Support > <> <<> <> <> <> > <> <<> <> <> <> Get Secure! - www.microsoft.com/security > <> <<> <> <> <> > <> <<> <> <> <> ===================================================== > <> <<> <> <> <> > <> <<> <> <> <> This newsgroup only focuses on SBS technical issues. If > you > <> have > <> <<> <> issues > <> <<> <> <> <> regarding other Microsoft products, you'd better post in > the > <> <<> <> <> corresponding > <> <<> <> <> <> newsgroups so that they can be resolved in an efficient > and > <> <<> timely > <> <<> <> <> manner. > <> <<> <> <> <> You can locate the newsgroup here: > <> <<> <> <> <> > <> <<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> <<> <> <> <> > <> <<> <> <> <> When opening a new thread via the web interface, we > recommend > <> <you > <> <<> <> check > <> <<> <> <> <> the > <> <<> <> <> <> "Notify me of replies" box to receive e-mail notifications > <> when > <> <<> <> there > <> <<> <> <> are > <> <<> <> <> <> any updates in your thread. When responding to posts via > your > <> <<> <> <> newsreader, > <> <<> <> <> <> please "Reply to Group" so that others may learn and > benefit > <> <from > <> <<> <> your > <> <<> <> <> <> issue. > <> <<> <> <> <> > <> <<> <> <> <> Microsoft engineers can only focus on one issue per > thread. > <> <<> Although > <> <<> <> we > <> <<> <> <> <> provide other information for your reference, we recommend > <> you > <> <<> post > <> <<> <> <> <> different incidents in different threads to keep the > thread > <> <<> clean. > <> <<> <> In > <> <<> <> <> <> doing > <> <<> <> <> <> so, it will ensure your issues are resolved in a timely > <> manner. > <> <<> <> <> <> > <> <<> <> <> <> For urgent issues, you may want to contact Microsoft CSS > <> <<> directly. > <> <<> <> <> Please > <> <<> <> <> <> check http://support.microsoft.com for regional support > phone > <> <<> <> numbers. > <> <<> <> <> <> > <> <<> <> <> <> Any input or comments in this thread are highly > appreciated. > <> <<> <> <> <> > <> <<> <> <> <> ===================================================== > <> <<> <> <> <> > <> <<> <> <> <> This posting is provided "AS IS" with no warranties, and > <> <confers > <> <<> no > <> <<> <> <> <> rights. > <> <<> <> <> <> > <> <<> <> <> <> -------------------- > <> <<> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <> <<> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <<> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <<> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <<> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <> <<> <> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <> <<> <> <> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <Subject: Re: Server Usage Report > <> <<> <> <> <> <Date: Tue, 27 Feb 2007 15:48:59 -0000 > <> <<> <> <> <> <Lines: 691 > <> <<> <> <> <> <X-Priority: 3 > <> <<> <> <> <> <X-MSMail-Priority: Normal > <> <<> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <> <<> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > <> <<> <> <> <> <X-RFC2646: Format=Flowed; Original > <> <<> <> <> <> <Message-ID: <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl> > <> <<> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs > <> <<> <> <> <> <NNTP-Posting-Host: 80.168.252.171 > <> <<> <> <> <> <Path: > <> <<> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl > <> <<> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl > <> <<> <> microsoft.public.windows.server.sbs:19849 > <> <<> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <<> <> <> <> < > <> <<> <> <> <> <Maybe it is just a red herring then. > <> <<> <> <> <> < > <> <<> <> <> <> <My report still doesn't work though > <> <<> <> <> <> < > <> <<> <> <> <> <Neil > <> <<> <> <> <> < > <> <<> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote > in > <> <<> message > <> <<> <> <> <> <news:vL8%231zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl... > <> <<> <> <> <> <> Hi Neil, > <> <<> <> <> <> <> > <> <<> <> <> <> <> Thanks for updating. > <> <<> <> <> <> <> > <> <<> <> <> <> <> Based on my research, the ISA Event ID: 5 may be caused > by > <> <<> Backup > <> <<> <> or > <> <<> <> <> <> Anti > <> <<> <> <> <> <> Virus software. Please check the Event Viewer, if it > <> appears > <> <<> <> <> randomly, > <> <<> <> <> <> <> that's normal. > <> <<> <> <> <> <> > <> <<> <> <> <> <> If you have any update, please don't hesitate to let me > <> know. > <> <<> <> <> <> <> > <> <<> <> <> <> <> > <> <<> <> <> <> <> Best regards, > <> <<> <> <> <> <> > <> <<> <> <> <> <> Robert Li(MSFT) > <> <<> <> <> <> <> > <> <<> <> <> <> <> Microsoft CSS Online Newsgroup Support > <> <<> <> <> <> <> > <> <<> <> <> <> <> Get Secure! - www.microsoft.com/security > <> <<> <> <> <> <> > <> <<> <> <> <> <> ===================================================== > <> <<> <> <> <> <> > <> <<> <> <> <> <> This newsgroup only focuses on SBS technical issues. If > <> you > <> <<> have > <> <<> <> <> issues > <> <<> <> <> <> <> regarding other Microsoft products, you'd better post > in > <> the > <> <<> <> <> <> corresponding > <> <<> <> <> <> <> newsgroups so that they can be resolved in an efficient > <> and > <> <<> <> timely > <> <<> <> <> <> manner. > <> <<> <> <> <> <> You can locate the newsgroup here: > <> <<> <> <> <> <> > <> <<> <> > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> <<> <> <> <> <> > <> <<> <> <> <> <> When opening a new thread via the web interface, we > <> recommend > <> <<> you > <> <<> <> <> check > <> <<> <> <> <> <> the > <> <<> <> <> <> <> "Notify me of replies" box to receive e-mail > notifications > <> <<> when > <> <<> <> <> there > <> <<> <> <> <> are > <> <<> <> <> <> <> any updates in your thread. When responding to posts > via > <> your > <> <<> <> <> <> newsreader, > <> <<> <> <> <> <> please "Reply to Group" so that others may learn and > <> benefit > <> <<> from > <> <<> <> <> your > <> <<> <> <> <> <> issue. > <> <<> <> <> <> <> > <> <<> <> <> <> <> Microsoft engineers can only focus on one issue per > <> thread. > <> <<> <> Although > <> <<> <> <> we > <> <<> <> <> <> <> provide other information for your reference, we > recommend > <> <you > <> <<> <> post > <> <<> <> <> <> <> different incidents in different threads to keep the > <> thread > <> <<> <> clean. > <> <<> <> <> In > <> <<> <> <> <> <> doing > <> <<> <> <> <> <> so, it will ensure your issues are resolved in a timely > <> <<> manner. > <> <<> <> <> <> <> > <> <<> <> <> <> <> For urgent issues, you may want to contact Microsoft > CSS > <> <<> <> directly. > <> <<> <> <> <> Please > <> <<> <> <> <> <> check http://support.microsoft.com for regional support > <> phone > <> <<> <> <> numbers. > <> <<> <> <> <> <> > <> <<> <> <> <> <> Any input or comments in this thread are highly > <> appreciated. > <> <<> <> <> <> <> > <> <<> <> <> <> <> ===================================================== > <> <<> <> <> <> <> > <> <<> <> <> <> <> This posting is provided "AS IS" with no warranties, > and > <> <<> confers > <> <<> <> no > <> <<> <> <> <> <> rights. > <> <<> <> <> <> <> > <> <<> <> <> <> <> -------------------- > <> <<> <> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <> <<> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <<> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <<> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <<> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <> <<> <> <> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <Subject: Re: Server Usage Report > <> <<> <> <> <> <> <Date: Mon, 26 Feb 2007 14:24:01 -0000 > <> <<> <> <> <> <> <Lines: 548 > <> <<> <> <> <> <> <X-Priority: 3 > <> <<> <> <> <> <> <X-MSMail-Priority: Normal > <> <<> <> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > <> <<> <> <> <> <> <X-RFC2646: Format=Flowed; Original > <> <<> <> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE > V6.00.2900.3028 > <> <<> <> <> <> <> <Message-ID: <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl> > <> <<> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs > <> <<> <> <> <> <> <NNTP-Posting-Host: 80.168.252.171 > <> <<> <> <> <> <> <Path: > <> <<> <> <> > TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl > <> <<> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl > <> <<> <> <> microsoft.public.windows.server.sbs:19638 > <> <<> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <<> <> <> <> <> < > <> <<> <> <> <> <> <No, I don't have real-time protection running on the > <> server. > <> <<> <> <> <> <> < > <> <<> <> <> <> <> <Neil > <> <<> <> <> <> <> < > <> <<> <> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> > wrote > <> in > <> <<> <> message > <> <<> <> <> <> <> <news:I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl... > <> <<> <> <> <> <> <> Hi Neil, > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> Thanks for updating. > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> I am sorry for the delay response due to leaving > office > <> <for > <> <<> <> some > <> <<> <> <> <> days. > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> According to the event log, the logging stopped > because > <> <the > <> <<> <> <> logging > <> <<> <> <> <> <> engine > <> <<> <> <> <> <> <> was unable to write data to the log file. The error > <> code > <> <<> there > <> <<> <> <> was > <> <<> <> <> <> <> <> OX80070021. The code can be converted to > <> <<> STIERR_DEVICE_LOCKED. > <> <<> <> It > <> <<> <> <> <> <> appears > <> <<> <> <> <> <> <> that the log file was locked so that the data cannot > be > <> <<> <> written > <> <<> <> <> into > <> <<> <> <> <> <> the > <> <<> <> <> <> <> <> file. > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> Do you have any anti-virus software running on the > <> server? > <> <<> <> Based > <> <<> <> <> on > <> <<> <> <> <> my > <> <<> <> <> <> <> <> research, the issue is probably caused because the > <> <<> anti-virus > <> <<> <> <> <> real-time > <> <<> <> <> <> <> <> scan engine locked that file. > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> Here, I suggest you modify the anti-virus real-time > <> scan > <> <<> <> <> settings. > <> <<> <> <> <> <> Ensure > <> <<> <> <> <> <> <> that the ISA logging folder is excluded from the > <> real-time > <> <<> <> scan > <> <<> <> <> <> range. > <> <<> <> <> <> <> <> Restart the anti-virus software and monitoring to > see > <> if > <> <<> the > <> <<> <> <> problem > <> <<> <> <> <> <> will > <> <<> <> <> <> <> <> occur again. > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> I am looking forward to hear from you. > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> If you need further assistance, please don't > hesitate > <> to > <> <<> let > <> <<> <> me > <> <<> <> <> <> know. > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> Best regards, > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> Robert Li(MSFT) > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> Microsoft CSS Online Newsgroup Support > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> Get Secure! - www.microsoft.com/security > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> > ===================================================== > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> This newsgroup only focuses on SBS technical issues. > If > <> <you > <> <<> <> have > <> <<> <> <> <> issues > <> <<> <> <> <> <> <> regarding other Microsoft products, you'd better > post > <> in > <> <<> the > <> <<> <> <> <> <> corresponding > <> <<> <> <> <> <> <> newsgroups so that they can be resolved in an > efficient > <> <and > <> <<> <> <> timely > <> <<> <> <> <> <> manner. > <> <<> <> <> <> <> <> You can locate the newsgroup here: > <> <<> <> <> <> <> <> > <> <<> <> <> > <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> When opening a new thread via the web interface, we > <> <<> recommend > <> <<> <> you > <> <<> <> <> <> check > <> <<> <> <> <> <> <> the > <> <<> <> <> <> <> <> "Notify me of replies" box to receive e-mail > <> notifications > <> <<> <> when > <> <<> <> <> <> there > <> <<> <> <> <> <> are > <> <<> <> <> <> <> <> any updates in your thread. When responding to posts > <> via > <> <<> your > <> <<> <> <> <> <> newsreader, > <> <<> <> <> <> <> <> please "Reply to Group" so that others may learn and > <> <<> benefit > <> <<> <> from > <> <<> <> <> <> your > <> <<> <> <> <> <> <> issue. > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> Microsoft engineers can only focus on one issue per > <> <thread. > <> <<> <> <> Although > <> <<> <> <> <> we > <> <<> <> <> <> <> <> provide other information for your reference, we > <> recommend > <> <<> you > <> <<> <> <> post > <> <<> <> <> <> <> <> different incidents in different threads to keep the > <> <thread > <> <<> <> <> clean. > <> <<> <> <> <> In > <> <<> <> <> <> <> <> doing > <> <<> <> <> <> <> <> so, it will ensure your issues are resolved in a > timely > <> <<> <> manner. > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> For urgent issues, you may want to contact Microsoft > <> CSS > <> <<> <> <> directly. > <> <<> <> <> <> <> Please > <> <<> <> <> <> <> <> check http://support.microsoft.com for regional > support > <> <<> phone > <> <<> <> <> <> numbers. > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> Any input or comments in this thread are highly > <> <<> appreciated. > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> > ===================================================== > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> This posting is provided "AS IS" with no warranties, > <> and > <> <<> <> confers > <> <<> <> <> no > <> <<> <> <> <> <> <> rights. > <> <<> <> <> <> <> <> > <> <<> <> <> <> <> <> -------------------- > <> <<> <> <> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk> > <> <<> <> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <<> <> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <<> <> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <<> <> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <> <Subject: Re: Server Usage Report > <> <<> <> <> <> <> <> <Date: Fri, 23 Feb 2007 11:57:56 -0000 > <> <<> <> <> <> <> <> <Lines: 410 > <> <<> <> <> <> <> <> <X-Priority: 3 > <> <<> <> <> <> <> <> <X-MSMail-Priority: Normal > <> <<> <> <> <> <> <> <X-Newsreader: Microsoft Outlook Express > 6.00.2900.3028 > <> <<> <> <> <> <> <> <X-RFC2646: Format=Flowed; Original > <> <<> <> <> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE > <> V6.00.2900.3028 > <> <<> <> <> <> <> <> <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl> > <> <<> <> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs > <> <<> <> <> <> <> <> <NNTP-Posting-Host: 80.168.252.171 > <> <<> <> <> <> <> <> <Path: > <> <<> <> <> <> > <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl > <> <<> <> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl > <> <<> <> <> <> microsoft.public.windows.server.sbs:19147 > <> <<> <> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <<> <> <> <> <> <> < > <> <<> <> <> <> <> <> <No matter what I try, including the details below I > <> still > <> <<> <> can't > <> <<> <> <> get > <> <<> <> <> <> it > <> <<> <> <> <> <> to > <> <<> <> <> <> <> <> <work. > <> <<> <> <> <> <> <> < > <> <<> <> <> <> <> <> <I had wondered if the server needed a reboot, but > even > <> <<> that > <> <<> <> <> hasn't > <> <<> <> <> <> <> made > <> <<> <> <> <> <> <> it > <> <<> <> <> <> <> <> <work. > <> <<> <> <> <> <> <> < > <> <<> <> <> <> <> <> <Neil > <> <<> <> <> <> <> <> < > <> <<> <> <> <> <> <> < > <> <<> <> <> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> > <> wrote > <> <<> in > <> <<> <> <> message > <> <<> <> <> <> <> <> <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl... > <> <<> <> <> <> <> <> <> Hi Neil, > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> After researching the MPS report, I cannot find > any > <> <<> <> warnings > <> <<> <> <> or > <> <<> <> <> <> <> errors > <> <<> <> <> <> <> <> <> related to the Monitoring and Reporting. > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> 1. If you use a router to access the Internet, > usage > <> <<> <> <> information > <> <<> <> <> <> for > <> <<> <> <> <> <> <> <> Internet activity will not be included in the > <> report. > <> <<> <> <> <> <> <> <> 2. If you have installed ISA on SBS 2003? If so, > <> ISA > <> <<> will > <> <<> <> <> track > <> <<> <> <> <> the > <> <<> <> <> <> <> <> <> Remote > <> <<> <> <> <> <> <> <> Connection Activity and the Server Usage Report > <> cannot > <> <<> <> fetch > <> <<> <> <> that > <> <<> <> <> <> <> data. > <> <<> <> <> <> <> <> <> You may configure the Server Usage Report to send > <> ISA > <> <<> logs. > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> If you did receive the Web Activity by Computer > <> report > <> <<> <> before, > <> <<> <> <> <> you > <> <<> <> <> <> <> may > <> <<> <> <> <> <> <> <> need > <> <<> <> <> <> <> <> <> to disable the Reporting Service and then > <> re-configure > <> <<> it. > <> <<> <> To > <> <<> <> <> do > <> <<> <> <> <> <> that: > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> 1.Open Server Management, and then click > Monitoring > <> and > <> <<> <> <> Reporting > <> <<> <> <> <> in > <> <<> <> <> <> <> <> the > <> <<> <> <> <> <> <> <> left pane. > <> <<> <> <> <> <> <> <> 2.In the right pane, click Change Server Status > <> Report > <> <<> <> <> Settings. > <> <<> <> <> <> <> <> <> 3.Click to select Server Usage Report, and then > <> click > <> <<> Edit. > <> <<> <> <> <> <> <> <> 4.Click Content tab, and then click Add button to > <> add > <> <<> the > <> <<> <> <> logs, > <> <<> <> <> <> such > <> <<> <> <> <> <> as > <> <<> <> <> <> <> <> <> ISA > <> <<> <> <> <> <> <> <> logs. > <> <<> <> <> <> <> <> <> 5.Follow the instruction to finish the Wizard. > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> Then please take your time to monitoring the > server. > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> If you have any update, please don't hesitate to > let > <> me > <> <<> <> know. > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> Best regards, > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> Robert Li(MSFT) > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> Microsoft CSS Online Newsgroup Support > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> Get Secure! - www.microsoft.com/security > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> > <> ===================================================== > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> This newsgroup only focuses on SBS technical > issues. > <> If > <> <<> you > <> <<> <> <> have > <> <<> <> <> <> <> issues > <> <<> <> <> <> <> <> <> regarding other Microsoft products, you'd better > <> post > <> <in > <> <<> <> the > <> <<> <> <> <> <> <> corresponding > <> <<> <> <> <> <> <> <> newsgroups so that they can be resolved in an > <> efficient > <> <<> and > <> <<> <> <> <> timely > <> <<> <> <> <> <> <> manner. > <> <<> <> <> <> <> <> <> You can locate the newsgroup here: > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> > <> <<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> When opening a new thread via the web interface, > we > <> <<> <> recommend > <> <<> <> <> you > <> <<> <> <> <> <> check > <> <<> <> <> <> <> <> <> the > <> <<> <> <> <> <> <> <> "Notify me of replies" box to receive e-mail > <> <<> notifications > <> <<> <> <> when > <> <<> <> <> <> <> there > <> <<> <> <> <> <> <> are > <> <<> <> <> <> <> <> <> any updates in your thread. When responding to > posts > <> <via > <> <<> <> your > <> <<> <> <> <> <> <> newsreader, > <> <<> <> <> <> <> <> <> please "Reply to Group" so that others may learn > and > <> <<> <> benefit > <> <<> <> <> from > <> <<> <> <> <> <> your > <> <<> <> <> <> <> <> <> issue. > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> Microsoft engineers can only focus on one issue > per > <> <<> thread. > <> <<> <> <> <> Although > <> <<> <> <> <> <> we > <> <<> <> <> <> <> <> <> provide other information for your reference, we > <> <<> recommend > <> <<> <> you > <> <<> <> <> <> post > <> <<> <> <> <> <> <> <> different incidents in different threads to keep > the > <> <<> thread > <> <<> <> <> <> clean. > <> <<> <> <> <> <> In > <> <<> <> <> <> <> <> <> doing > <> <<> <> <> <> <> <> <> so, it will ensure your issues are resolved in a > <> timely > <> <<> <> <> manner. > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> For urgent issues, you may want to contact > Microsoft > <> <CSS > <> <<> <> <> <> directly. > <> <<> <> <> <> <> <> Please > <> <<> <> <> <> <> <> <> check http://support.microsoft.com for regional > <> support > <> <<> <> phone > <> <<> <> <> <> <> numbers. > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> Any input or comments in this thread are highly > <> <<> <> appreciated. > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> > <> ===================================================== > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> This posting is provided "AS IS" with no > warranties, > <> <and > <> <<> <> <> confers > <> <<> <> <> <> no > <> <<> <> <> <> <> <> <> rights. > <> <<> <> <> <> <> <> <> > <> <<> <> <> <> <> <> <> -------------------- > <> <<> <> <> <> <> <> <> <X-Tomcat-ID: 244766817 > <> <<> <> <> <> <> <> <> <References: > <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl> > <> <<> <> <> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl> > <> <<> <> <> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl> > <> <<> <> <> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <> <> <MIME-Version: 1.0 > <> <<> <> <> <> <> <> <> <Content-Type: text/plain > <> <<> <> <> <> <> <> <> <Content-Transfer-Encoding: 7bit > <> <<> <> <> <> <> <> <> <From: v-robeli(a)online.microsoft.com (Robert Li > <> [MSFT]) > <> <<> <> <> <> <> <> <> <Organization: Microsoft > <> <<> <> <> <> <> <> <> <Date: Fri, 02 Feb 2007 11:56:09 GMT > <> <<> <> <> <> <> <> <> <Subject: Re: Server Usage Report > <> <<> <> <> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs > <> <<> <> <> <> <> <> <> <Message-ID: > <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl> > <> <<> <> <> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs > <> <<> <> <> <> <> <> <> <Lines: 247 > <> <<> <> <> <> <> <> <> <Path: TK2MSFTNGHUB02.phx.gbl > <> <<> <> <> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl > <> <<> <> <> <> <> microsoft.public.windows.server.sbs:14591 > <> <<> <> <> <> <> <> <> <NNTP-Posting-Host: tomcatimport2.phx.gbl > <> <10.2 |