Server Usage Report [Small Business Server]

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From: Robert Li [MSFT] on 8 Mar 2007 06:14

Hi Neil,

Thanks for updating.

I took the steps to uninstall the SBS Monitoring component and that worked
successfully. It's expected behavior that some registries and virtual
directory don't not exist, because the configurations are different between
you server and my test machine. Please take you time to reinstall the
Monitoring component. Then keep monitoring the server to see if the issue
will reoccur.

Thanks again for your time and cooperation.

If you need further assistance, please don't hesitate to let me know

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
<SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl>
<#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl>
<PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl>
<Subject: Re: Server Usage Report
<Date: Thu, 8 Mar 2007 09:43:25 -0000
<Lines: 1101
<X-Priority: 3
<X-MSMail-Priority: Normal
<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<X-RFC2646: Format=Flowed; Original
<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<Message-ID: <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl>
<Newsgroups: microsoft.public.windows.server.sbs
<NNTP-Posting-Host: 80.168.252.171
<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:21673
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Hi
<
<Getting there slowly.
<
<I have removed the Monitoring Component, but had to reboot after and
before
<the items below which might explain some of the differences.
<I have completed the items below successfully:
<Deleted the first Registry key, the second didn't exist
<The Monitoring site in IIS wasn't there.
<Renamed the MSSQL$SBSMONITORING - had to stop it in the SQL server first
<though
<inetpub\monitoring didn't exist
<Now I am waiting to get an opportunity to reboot again.
<
<However I have to say that I will be unlikely to want to run the CEICW
given
<all the problems I have had with it in the past!
<
<Neil
<
<
<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
<news:PzEDcO%23WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl...
<> Hi Neil,
<>
<> Thanks for updating.
<>
<> Since you have no option to reinstall Monitoring component, please take
<> the
<> following steps:
<>
<> 1. Uninstall the SBS Monitoring component
<>
<> 1) Click Start, click Control Panel, and then click Add or Remove
<> Programs.
<> 2) Select Windows Small Business Server 2003 and then click
Change/Remove.
<> The Setup Wizard appears.
<> 3) Click Next to start the wizard.
<> 4)On the Windows Configuration page, click Next.
<> 5) On the Component Selection page, in the Action column, change Server
<> Tools to Maintenance, change Monitoring component to Remove, and then
<> click
<> Next.
<> 6)On the Component Summary page, click Next.
<> 7) Click Finish.
<>
<> 2. Delete Registry Keys
<>
<> 1) Delete
<> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
<> 2) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
<> Server\SBSMONITORING
<>
<> 3. Delete IIS Virtual Directory
<>
<> 1)Open IIS, expand servername, Web Sites, Default Web Site
<> 2)Delete Monitoring
<>
<> 4. Rename Folders
<>
<> 1) Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to
<> MSSQL$SBSMONITORING.OLD
<> 2) Rename C:\inetpub\monitoring to monitoring.old
<>
<> 5. Reboot the server, and install the Monitoring component
<>
<> 1) In Add or Remove Programs, select Windows Small Business Server 2003
<> and
<> then click Change/Remove. The Setup Wizard appears.
<> 2) Click Next.
<> 3)On the Windows Configuration page, click Next.
<> 4) On the Component Selection page, in the Action column, change Server
<> Tools to Maintenance, change Monitoring component to Install, and then
<> click Next.
<> 5) On the Logon Information page, click Next.
<> 6)On the Component Summary page, click Next.
<> 7)Click Finish.
<>
<> 6. Let's re-run the CEICW as well.
<>
<> Note: The original performance and usage data may be lost.
<>
<> Please also ignore the prompted information and continue the process.
<>
<> After this action, please monitor the system for some time and see if the
<> problem can be resolved.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
<> the
<> "Notify me of replies" box to receive e-mail notifications when there are
<> any updates in your thread. When responding to posts via your newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
<> doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly. Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
<> rights.
<>
<> --------------------
<> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
<> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl>
<> <Subject: Re: Server Usage Report
<> <Date: Wed, 28 Feb 2007 15:09:20 -0000
<> <Lines: 865
<> <X-Priority: 3
<> <X-MSMail-Priority: Normal
<> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <X-RFC2646: Format=Flowed; Original
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <Message-ID: <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl>
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <NNTP-Posting-Host: 80.168.252.171
<> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:20083
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <When I select Maintenance, I can only choose to Remove Monitoring, as I
<> have
<> <no option to Reinstall.
<> <
<> <Do I follow this, then do it again and Install?
<> <
<> <When I choose the Remove option, clicking Next gives me a screen saying
<> that
<> <it needs 5Mb for the Server Tools Maintenance as well as 10Mb for the
<> <removal of the Monitoring - bit concerned over the 5Mb.
<> <
<> <Neil
<> <
<> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
<> <news:SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl...
<> <> Hi Neil,
<> <>
<> <> Thanks for updating.
<> <>
<> <> By now, Inn and I have tried all the methods but the problem still
<> cannot
<> <> be resolved. I also asked many my colleagues for advice about this
<> issue.
<> <> This problem may be more complex than expected. Thank you very much
for
<> <> your time and patience.
<> <>
<> <> Please take your time to reinstall the Monitoring component to see if
<> the
<> <> problem can be resolved.
<> <>
<> <> To do this:
<> <>
<> <> 1. Open Control Panel and the double click Add or Remove Programs.
<> <> 2. Click Windows Small Business Server 2003 and click Change/Remove.
<> <> 3. Click Next two times.
<> <> 4. Select Server Tools, select Maintenance.
<> <> 5. Click Monitoring below and then select Reinstall.
<> <> 6. Click Next two times.
<> <>
<> <> After this, please keep on monitoring for a period of time to see if
<> the
<> <> problem can be resolved.
<> <>
<> <> I am looking forward to hear from you.
<> <>
<> <> If you need further assistance, please don't hesitate to let me know.
<> <>
<> <> Best regards,
<> <>
<> <> Robert Li(MSFT)
<> <>
<> <> Microsoft CSS Online Newsgroup Support
<> <>
<> <> Get Secure! - www.microsoft.com/security
<> <>
<> <> =====================================================
<> <>
<> <> This newsgroup only focuses on SBS technical issues. If you have
issues
<> <> regarding other Microsoft products, you'd better post in the
<> corresponding
<> <> newsgroups so that they can be resolved in an efficient and timely
<> manner.
<> <> You can locate the newsgroup here:
<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <>
<> <> When opening a new thread via the web interface, we recommend you
check
<> <> the
<> <> "Notify me of replies" box to receive e-mail notifications when there
<> are
<> <> any updates in your thread. When responding to posts via your
<> newsreader,
<> <> please "Reply to Group" so that others may learn and benefit from your
<> <> issue.
<> <>
<> <> Microsoft engineers can only focus on one issue per thread. Although
we
<> <> provide other information for your reference, we recommend you post
<> <> different incidents in different threads to keep the thread clean. In
<> <> doing
<> <> so, it will ensure your issues are resolved in a timely manner.
<> <>
<> <> For urgent issues, you may want to contact Microsoft CSS directly.
<> Please
<> <> check http://support.microsoft.com for regional support phone numbers.
<> <>
<> <> Any input or comments in this thread are highly appreciated.
<> <>
<> <> =====================================================
<> <>
<> <> This posting is provided "AS IS" with no warranties, and confers no
<> <> rights.
<> <>
<> <> --------------------
<> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <Subject: Re: Server Usage Report
<> <> <Date: Tue, 27 Feb 2007 15:48:59 -0000
<> <> <Lines: 691
<> <> <X-Priority: 3
<> <> <X-MSMail-Priority: Normal
<> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <X-RFC2646: Format=Flowed; Original
<> <> <Message-ID: <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
<> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <NNTP-Posting-Host: 80.168.252.171
<> <> <Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
<> <> <Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:19849
<> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <
<> <> <Maybe it is just a red herring then.
<> <> <
<> <> <My report still doesn't work though
<> <> <
<> <> <Neil
<> <> <
<> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
<> <> <news:vL8%231zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> Hi Neil,
<> <> <>
<> <> <> Thanks for updating.
<> <> <>
<> <> <> Based on my research, the ISA Event ID: 5 may be caused by Backup
or
<> <> Anti
<> <> <> Virus software. Please check the Event Viewer, if it appears
<> randomly,
<> <> <> that's normal.
<> <> <>
<> <> <> If you have any update, please don't hesitate to let me know.
<> <> <>
<> <> <>
<> <> <> Best regards,
<> <> <>
<> <> <> Robert Li(MSFT)
<> <> <>
<> <> <> Microsoft CSS Online Newsgroup Support
<> <> <>
<> <> <> Get Secure! - www.microsoft.com/security
<> <> <>
<> <> <> =====================================================
<> <> <>
<> <> <> This newsgroup only focuses on SBS technical issues. If you have
<> issues
<> <> <> regarding other Microsoft products, you'd better post in the
<> <> corresponding
<> <> <> newsgroups so that they can be resolved in an efficient and timely
<> <> manner.
<> <> <> You can locate the newsgroup here:
<> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <>
<> <> <> When opening a new thread via the web interface, we recommend you
<> check
<> <> <> the
<> <> <> "Notify me of replies" box to receive e-mail notifications when
<> there
<> <> are
<> <> <> any updates in your thread. When responding to posts via your
<> <> newsreader,
<> <> <> please "Reply to Group" so that others may learn and benefit from
<> your
<> <> <> issue.
<> <> <>
<> <> <> Microsoft engineers can only focus on one issue per thread.
Although
<> we
<> <> <> provide other information for your reference, we recommend you post
<> <> <> different incidents in different threads to keep the thread clean.
<> In
<> <> <> doing
<> <> <> so, it will ensure your issues are resolved in a timely manner.
<> <> <>
<> <> <> For urgent issues, you may want to contact Microsoft CSS directly.
<> <> Please
<> <> <> check http://support.microsoft.com for regional support phone
<> numbers.
<> <> <>
<> <> <> Any input or comments in this thread are highly appreciated.
<> <> <>
<> <> <> =====================================================
<> <> <>
<> <> <> This posting is provided "AS IS" with no warranties, and confers no
<> <> <> rights.
<> <> <>
<> <> <> --------------------
<> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <Subject: Re: Server Usage Report
<> <> <> <Date: Mon, 26 Feb 2007 14:24:01 -0000
<> <> <> <Lines: 548
<> <> <> <X-Priority: 3
<> <> <> <X-MSMail-Priority: Normal
<> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <> <X-RFC2646: Format=Flowed; Original
<> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <> <Message-ID: <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<> <> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <NNTP-Posting-Host: 80.168.252.171
<> <> <> <Path:
<> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
<> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<> microsoft.public.windows.server.sbs:19638
<> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <
<> <> <> <No, I don't have real-time protection running on the server.
<> <> <> <
<> <> <> <Neil
<> <> <> <
<> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
message
<> <> <> <news:I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> <> Hi Neil,
<> <> <> <>
<> <> <> <> Thanks for updating.
<> <> <> <>
<> <> <> <> I am sorry for the delay response due to leaving office for some
<> <> days.
<> <> <> <>
<> <> <> <> According to the event log, the logging stopped because the
<> logging
<> <> <> engine
<> <> <> <> was unable to write data to the log file. The error code there
<> was
<> <> <> <> OX80070021. The code can be converted to STIERR_DEVICE_LOCKED.
It
<> <> <> appears
<> <> <> <> that the log file was locked so that the data cannot be written
<> into
<> <> <> the
<> <> <> <> file.
<> <> <> <>
<> <> <> <> Do you have any anti-virus software running on the server? Based
<> on
<> <> my
<> <> <> <> research, the issue is probably caused because the anti-virus
<> <> real-time
<> <> <> <> scan engine locked that file.
<> <> <> <>
<> <> <> <> Here, I suggest you modify the anti-virus real-time scan
<> settings.
<> <> <> Ensure
<> <> <> <> that the ISA logging folder is excluded from the real-time scan
<> <> range.
<> <> <> <> Restart the anti-virus software and monitoring to see if the
<> problem
<> <> <> will
<> <> <> <> occur again.
<> <> <> <>
<> <> <> <> I am looking forward to hear from you.
<> <> <> <>
<> <> <> <> If you need further assistance, please don't hesitate to let me
<> <> know.
<> <> <> <>
<> <> <> <> Best regards,
<> <> <> <>
<> <> <> <> Robert Li(MSFT)
<> <> <> <>
<> <> <> <> Microsoft CSS Online Newsgroup Support
<> <> <> <>
<> <> <> <> Get Secure! - www.microsoft.com/security
<> <> <> <>
<> <> <> <> =====================================================
<> <> <> <>
<> <> <> <> This newsgroup only focuses on SBS technical issues. If you have
<> <> issues
<> <> <> <> regarding other Microsoft products, you'd better post in the
<> <> <> corresponding
<> <> <> <> newsgroups so that they can be resolved in an efficient and
<> timely
<> <> <> manner.
<> <> <> <> You can locate the newsgroup here:
<> <> <> <>
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <>
<> <> <> <> When opening a new thread via the web interface, we recommend
you
<> <> check
<> <> <> <> the
<> <> <> <> "Notify me of replies" box to receive e-mail notifications when
<> <> there
<> <> <> are
<> <> <> <> any updates in your thread. When responding to posts via your
<> <> <> newsreader,
<> <> <> <> please "Reply to Group" so that others may learn and benefit
from
<> <> your
<> <> <> <> issue.
<> <> <> <>
<> <> <> <> Microsoft engineers can only focus on one issue per thread.
<> Although
<> <> we
<> <> <> <> provide other information for your reference, we recommend you
<> post
<> <> <> <> different incidents in different threads to keep the thread
<> clean.
<> <> In
<> <> <> <> doing
<> <> <> <> so, it will ensure your issues are resolved in a timely manner.
<> <> <> <>
<> <> <> <> For urgent issues, you may want to contact Microsoft CSS
<> directly.
<> <> <> Please
<> <> <> <> check http://support.microsoft.com for regional support phone
<> <> numbers.
<> <> <> <>
<> <> <> <> Any input or comments in this thread are highly appreciated.
<> <> <> <>
<> <> <> <> =====================================================
<> <> <> <>
<> <> <> <> This posting is provided "AS IS" with no warranties, and
confers
<> no
<> <> <> <> rights.
<> <> <> <>
<> <> <> <> --------------------
<> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <Subject: Re: Server Usage Report
<> <> <> <> <Date: Fri, 23 Feb 2007 11:57:56 -0000
<> <> <> <> <Lines: 410
<> <> <> <> <X-Priority: 3
<> <> <> <> <X-MSMail-Priority: Normal
<> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <> <> <X-RFC2646: Format=Flowed; Original
<> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <> <> <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <NNTP-Posting-Host: 80.168.252.171
<> <> <> <> <Path:
<> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
<> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<> <> microsoft.public.windows.server.sbs:19147
<> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <
<> <> <> <> <No matter what I try, including the details below I still can't
<> get
<> <> it
<> <> <> to
<> <> <> <> <work.
<> <> <> <> <
<> <> <> <> hasn't
<> <> <> made
<> <> <> <> it
<> <> <> <> <work.
<> <> <> <> <
<> <> <> <> <Neil
<> <> <> <> <
<> <> <> <> <
<> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
<> message
<> <> <> <> <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> <> <> Hi Neil,
<> <> <> <> <>
<> <> <> <> <> After researching the MPS report, I cannot find any warnings
<> or
<> <> <> errors
<> <> <> <> <> related to the Monitoring and Reporting.
<> <> <> <> <>
<> <> <> <> <> 1. If you use a router to access the Internet, usage
<> information
<> <> for
<> <> <> <> <> Internet activity will not be included in the report.
<> <> <> <> <> 2. If you have installed ISA on SBS 2003? If so, ISA will
<> track
<> <> the
<> <> <> <> <> Remote
<> <> <> <> <> Connection Activity and the Server Usage Report cannot fetch
<> that
<> <> <> data.
<> <> <> <> <> You may configure the Server Usage Report to send ISA logs.
<> <> <> <> <>
<> <> <> <> <> If you did receive the Web Activity by Computer report
before,
<> <> you
<> <> <> may
<> <> <> <> <> need
<> <> <> <> <> to disable the Reporting Service and then re-configure it.
To
<> do
<> <> <> that:
<> <> <> <> <>
<> <> <> <> <> 1.Open Server Management, and then click Monitoring and
<> Reporting
<> <> in
<> <> <> <> the
<> <> <> <> <> left pane.
<> <> <> <> <> 2.In the right pane, click Change Server Status Report
<> Settings.
<> <> <> <> <> 3.Click to select Server Usage Report, and then click Edit.
<> <> <> <> <> 4.Click Content tab, and then click Add button to add the
<> logs,
<> <> such
<> <> <> as
<> <> <> <> <> ISA
<> <> <> <> <> logs.
<> <> <> <> <> 5.Follow the instruction to finish the Wizard.
<> <> <> <> <>
<> <> <> <> <> Then please take your time to monitoring the server.
<> <> <> <> <>
<> <> <> <> <> If you have any update, please don't hesitate to let me know.
<> <> <> <> <>
<> <> <> <> <>
<> <> <> <> <> Best regards,
<> <> <> <> <>
<> <> <> <> <> Robert Li(MSFT)
<> <> <> <> <>
<> <> <> <> <> Microsoft CSS Online Newsgroup Support
<> <> <> <> <>
<> <> <> <> <> Get Secure! - www.microsoft.com/security
<> <> <> <> <>
<> <> <> <> <> =====================================================
<> <> <> <> <>
<> <> <> <> <> This newsgroup only focuses on SBS technical issues. If you
<> have
<> <> <> issues
<> <> <> <> <> regarding other Microsoft products, you'd better post in the
<> <> <> <> corresponding
<> <> <> <> <> newsgroups so that they can be resolved in an efficient and
<> <> timely
<> <> <> <> manner.
<> <> <> <> <> You can locate the newsgroup here:
<> <> <> <> <>
<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <> <>
<> <> <> <> <> When opening a new thread via the web interface, we recommend
<> you
<> <> <> check
<> <> <> <> <> the
<> <> <> <> <> "Notify me of replies" box to receive e-mail notifications
<> when
<> <> <> there
<> <> <> <> are
<> <> <> <> <> any updates in your thread. When responding to posts via your
<> <> <> <> newsreader,
<> <> <> <> <> please "Reply to Group" so that others may learn and benefit
<> from
<> <> <> your
<> <> <> <> <> issue.
<> <> <> <> <>
<> <> <> <> <> Microsoft engineers can only focus on one issue per thread.
<> <> Although
<> <> <> we
<> <> <> <> <> provide other information for your reference, we recommend
you
<> <> post
<> <> <> <> <> different incidents in different threads to keep the thread
<> <> clean.
<> <> <> In
<> <> <> <> <> doing
<> <> <> <> <> so, it will ensure your issues are resolved in a timely
<> manner.
<> <> <> <> <>
<> <> <> <> <> For urgent issues, you may want to contact Microsoft CSS
<> <> directly.
<> <> <> <> Please
<> <> <> <> <> check http://support.microsoft.com for regional support phone
<> <> <> numbers.
<> <> <> <> <>
<> <> <> <> <> Any input or comments in this thread are highly appreciated.
<> <> <> <> <>
<> <> <> <> <> =====================================================
<> <> <> <> <>
<> <> <> <> <> This posting is provided "AS IS" with no warranties, and
<> confers
<> <> no
<> <> <> <> <> rights.
<> <> <> <> <>
<> <> <> <> <> --------------------
<> <> <> <> <> <X-Tomcat-ID: 244766817
<> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <MIME-Version: 1.0
<> <> <> <> <> <Content-Type: text/plain
<> <> <> <> <> <Content-Transfer-Encoding: 7bit
<> <> <> <> <> <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
<> <> <> <> <> <Organization: Microsoft
<> <> <> <> <> <Date: Fri, 02 Feb 2007 11:56:09 GMT
<> <> <> <> <> <Subject: Re: Server Usage Report
<> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <> <Message-ID: <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <> <Lines: 247
<> <> <> <> <> <Path: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> microsoft.public.windows.server.sbs:14591
<> <> <> <> <> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<> <> <> <> <> <
<> <> <> <> <> <Hi Neil,
<> <> <> <> <> <
<> <> <> <> <> <Thanks for updating.
<> <> <> <> <> <
<> <> <> <> <> <Have researching all the logs, I cannot find the cause of
<> this
<> <> <> issue.
<> <> <> <> I
<> <> <> <> <> <find this may be a bug of SBS server. Someone has reported a
<> <> bug:
<> <> <> Some
<> <> <> <> <> VPN
<> <> <> <> <> <accesses are not listed in the "Remote Connection Activity"
<> <> section
<> <> <> in
<> <> <> <> <> <Server Usage Report. Maybe your situation is like that.
<> <> <> <> <> <
<> <> <> <> <> <Please send me the MPS-Report to v-robeli(a)microsoft.com with
<> <> <> <> <> <subject:37507673- Server Usage Report
<> <> <> <> <> <for further research.
<> <> <> <> <> <
<> <> <> <> <> <> <> <> <> <
<> <> <> <> <> <Have a nice weekend.
<> <> <> <> <> <
<> <> <> <> <> <
<> <> <> <> <> <Best regards,
<> <> <> <> <> <
<> <> <> <> <> <Robert Li(MSFT)
<> <> <> <> <> <
<> <> <> <> <> <Microsoft CSS Online Newsgroup Support
<> <> <> <> <> <
<> <> <> <> <> <Get Secure! - www.microsoft.com/security
<> <> <> <> <> <
<> <> <> <> <> <=====================================================
<> <> <> <> <> <
<> <> <> <> <> <This newsgroup only focuses on SBS technical issues. If you
<> have
<> <> <> <> issues
<> <> <> <> <> <regarding other Microsoft products, you'd better post in the
<> <> <> <> <> corresponding
<> <> <> <> <> <newsgroups so that they can be resolved in an efficient and
<> <> timely
<> <> <> <> <> manner.
<> <> <> <> <> <You can locate the newsgroup here:
<> <> <> <> <>
<> <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <> <> <
<> <> <> <> <> <When opening a new thread via the web interface, we
recommend
<> <> you
<> <> <> <> check
<> <> <> <> <> the
<> <> <> <> <> <"Notify me of replies" box to receive e-mail notifications
<> when
<> <> <> there
<> <> <> <> are
<> <> <> <> <> <any updates in your thread. When responding to posts via
your
<> <> <> <> newsreader,
<> <> <> <> <> <please "Reply to Group" so that others may learn and benefit
<> <> from
<> <> <> your
<> <> <> <> <> <issue.
<> <> <> <> <> <
<> <> <> <> <> <Microsoft engineers can only focus on one issue per thread.
<> <> <> Although
<> <> <> <> we
<> <> <> <> <> <provide other information for your reference, we recommend
<> you
<> <> post
<> <> <> <> <> <different incidents in different threads to keep the thread
<> <> clean.
<> <> <> In
<> <> <> <> <> doing
<> <> <> <> <> <so, it will ensure your issues are resolved in a timely
<> manner.
<> <> <> <> <> <
<> <> <> <> <> <For urgent issues, you may want to contact Microsoft CSS
<> <> directly.
<> <> <> <> Please
<> <> <> <> <> <check http://support.microsoft.com for regional support
phone
<> <> <> numbers.
<> <> <> <> <> <
<> <> <> <> <> <Any input or comments in this thread are highly appreciated.
<> <> <> <> <> <
<> <> <> <> <> <=====================================================
<> <> <> <> <> <
<> <> <> <> <> <This posting is provided "AS IS" with no warranties, and
<> confers
<> <> no
<> <> <> <> <> rights.
<> <> <> <> <> <
<> <> <> <> <> <--------------------
<> <> <> <> <> <<X-Tomcat-ID: 278370399
<> <> <> <> <> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <<MIME-Version: 1.0
<> <> <> <> <> <<Content-Type: text/plain
<> <> <> <> <> <<Content-Transfer-Encoding: 7bit
<> <> <> <> <> <<From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
<> <> <> <> <> <<Organization: Microsoft
<> <> <> <> <> <<Date: Wed, 31 Jan 2007 13:39:24 GMT
<> <> <> <> <> <<Subject: Re: Server Usage Report
<> <> <> <> <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <> <<Message-ID: <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <<Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <> <<Lines: 169
<> <> <> <> <> <<Path: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <> <<Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> microsoft.public.windows.server.sbs:14095
<> <> <> <> <> <<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<> <> <> <> <> <<
<> <> <> <> <> <<Hi Archie,
<> <> <> <> <> <<
<> <> <> <> <> <<Please take your time to help me collect the log, MPS
Report
<> <> and
<> <> <> send
<> <> <> <> to
<> <> <> <> <> <<v-robeli(a)microsoft.com. After the reinstallation, the
<> situation
<> <> <> may
<> <> <> <> <> change
<> <> <> <> <> <<on your server. After researching the report, we can know
<> the
<> <> <> <> situation
<> <> <> <> <> of
<> <> <> <> <> <<your server more clearly and give you troubleshooting
<> <> suggestions.
<> <> <> <> <> Thanks
<> <> <> <> <> <<for understanding.
<> <> <> <> <> <<
<> <> <> <> <> < <> <> <> <> <<
<> <> <> <> <> <<Best regards,
<> <> <> <> <> <<
<> <> <> <> <> <<Robert Li(MSFT)
<> <> <> <> <> <<
<> <> <> <> <> <<Microsoft CSS Online Newsgroup Support
<> <> <> <> <> <<
<> <> <> <> <> <<Get Secure! - www.microsoft.com/security
<> <> <> <> <> <<
<> <> <> <> <> <<====================================================
<> <> <> <> <> <<
<> <> <> <> <> <<PLEASE NOTE: The partner managed newsgroups are provided
<> <> toassist
<> <> <> <> with
<> <> <> <> <> <<break/fix issues and simple how to questions.
<> <> <> <> <> <<We also love to hear your product feedback! Let us know
<> what
<> <> you
<> <> <> <> think
<> <> <> <> <> by
<> <> <> <> <> <<posting from the web interface: Partner Feedback
<> <> <> <> <> <<from your newsreader:
<> <> <> <> microsoft.private.directaccess.partnerfeedback.
<> <> <> <> <> <<
<> <> <> <> <> <<We look forward to hearing from you!
<> <> <> <> <> <<
<> <> <> <> <> <<====================================================
<> <> <> <> <> <<
<> <> <> <> <> <<When responding to posts, please "Reply to Group" via your
<> <> <> newsreader
<> <> <> <> so
<> <> <> <> <> <<that others may learn and benefit from this issue.
<> <> <> <> <> <<
<> <> <> <> <> <<====================================================
<> <> <> <> <> <<
<> <> <> <> <> <<This posting is provided "AS IS" with no warranties, and
<> <> confers
<> <> <> no
<> <> <> <> <> <rights.
<> <> <> <> <> <<
<> <> <> <> <> <<====================================================
<> <> <> <> <> <<
<> <> <> <> <> <<
<> <> <> <> <> <<--------------------
<> <> <> <> <> <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <> <> <> <<<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <> <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <<<Subject: Re: Server Usage Report
<> <> <> <> <> <<<Date: Tue, 30 Jan 2007 14:28:52 -0000
<> <> <> <> <> <<<Lines: 125
<> <> <> <> <> <<<X-Priority: 3
<> <> <> <> <> <<<X-MSMail-Priority: Normal
<> <> <> <> <> <<<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <> <> <> <<<X-RFC2646: Format=Flowed; Original
<> <> <> <> <> <<<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <> <> <> <<<Message-ID: <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <<<Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <> <<<NNTP-Posting-Host: 80.168.252.171
<> <> <> <> <> <<<Path:
<> <> <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
<> <> <> <> <> <<<Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> microsoft.public.windows.server.sbs:13773
<> <> <> <> <> <<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <> <<<
<> <> <> <> <> <<<The Server reports still are excluding the remote access
<> part
<> <> of
<> <> <> the
<> <> <> <> <> <<<reports. All the other information has come back again.
<> The
<> <> <> remote
<> <> <> <> <> <<access
<> <> <> <> <> <<<is definitely being recorded in the IN*.log files still.
<> <> <> <> <> <<<
<> <> <> <> <> <<<
<> <> <> <> <> <<<
<> <> <> <> <> <<<Looking at the SBSMonitoring databases, the relevant
tables
<> <> for
<> <> <> <> Remote
<> <> <> <> <> <<<access are indeed empty, so the collection of them must be
<> <> <> failing
<> <> <> <> for
<> <> <> <> <> <<some
<> <> <> <> <> <<<reason?
<> <> <> <> <> <<<
<> <> <> <> <> <<<
<> <> <> <> <> <<<Help!
<> <> <> <> <> <<<
<> <> <> <> <> <<<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote
in
<> <> <> message
<> <> <> <> <> <<<news:nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> <> <> <<<> Hi Neil,
<> <> <> <> <> <<<>
<> <> <> <> <> <<<> This is Robert Li, Inn Jin is temporarily out of the
<> <> Newsgroups
<> <> <> <> and
<> <> <> <> I
<> <> <> <> <> am
<> <> <> <> <> <<<> his backup.
<> <> <> <> <> <<<>
<> <> <> <> <> <<<> I just write to see how the things are going on, if you
<> have
<> <> <> any
<> <> <> <> <> <<<> questions,
<> <> <> <> <> <<<> please don't hesitate to let me know.
<> <> <> <> <> <<<>
<> <> <> <> <> <<<> Best regards,
<> <> <> <> <> <<<>
<> <> <> <> <> <<<> Robert Li(MSFT)
<> <> <> <> <> <<<>
<> <> <> <> <> <<<> Microsoft CSS Online Newsgroup Support
<> <> <> <> <> <<<>
<> <> <> <> <> <<<> Get Secure! - www.microsoft.com/security
<> <> <> <> <> <<<>
<> <> <> <> <> <<<> ====================================================
<> <> <> <> <> <<<>
<> <> <> <> <> <<<> PLEASE NOTE: The partner managed newsgroups are
provided
<> <> <> toassist
<> <> <> <> <> with
<> <> <> <> <> <<<> break/fix issues and simple how to questions.
<> <> <> <> <> <<<> We also love to hear your product feedback! Let us know
<> <> what
<> <> <> you
<> <> <> <> <> think
<> <> <> <> <> <<by
<> <> <> <> <> <<<> posting from the web interface: Partner Feedback
<> <> <> <> <> <<<> from your newsreader:
<> <> <> <> <> microsoft.private.directaccess.partnerfeedback.
<> <> <> <> <> <<<>
<> <> <> <> <> <<<> We look forward to hearing from you!
<> <> <> <> <> <<<>
<> <> <> <> <> <<<> ====================================================
<> <> <> <> <> <<<>
<> <> <> <> <> <<<> When responding to posts, please "Reply to Group" via
<> your
<> <> <> <> newsreader
<> <> <> <> <> so
<> <> <> <> <> <<<> that others may learn and benefit from this issue.
<> <> <> <> <> <<<>
<> <> <> <> <> <<<> ====================================================
<> <> <> <> <> <<<>
<> <> <> <> <> <<<> This posting is provided "AS IS" with no warranties, and
<> <> <> confers
<> <> <> <> no
<> <> <> <> <> <<<> rights.
<> <> <> <> <> <<<>
<> <> <> <> <> <<<> ====================================================
<> <> <> <> <> <<<>
<> <> <> <> <> <<<>
<> <> <> <> <> <<<> --------------------
<> <> <> <> <> <<<> <X-Tomcat-ID: 287316058
<> <> <> <> <> <<<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <> <<<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <<<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <<<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <<<> <MIME-Version: 1.0
<> <> <> <> <> <<<> <Content-Type: text/plain
<> <> <> <> <> <<<> <Content-Transfer-Encoding: 7bit
<> <> <> <> <> <<<> <From: v-innjin(a)online.microsoft.com ("Inn Jin [MSFT]")
<> <> <> <> <> <<<> <Organization: Microsoft
<> <> <> <> <> <<<> <Date: Fri, 26 Jan 2007 14:52:53 GMT
<> <> <> <> <> <<<> <Subject: Re: Server Usage Report
<> <> <> <> <> <<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <> <<<> <Message-ID: <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <<<> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <> <<<> <Lines: 41
<> <> <> <> <> <<<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <> <<<> <Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <> microsoft.public.windows.server.sbs:12958
<> <> <> <> <> <<<> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<> <> <> <> <> <<<> <
<> <> <> <> <> <<<> <Hi Neil,
<> <> <> <> <> <<<> <
<> <> <> <> <> <<<> <Thank you for reply, please monitoring your server for
a
<> <> <> period
<> <> <> <> of
<> <> <> <> <> <time,
<> <> <> <> <> <<<> if
<> <> <> <> <> <<<> <you have update, feel free to let me know!
<> <> <> <> <> <<<> <
<> <> <> <> <> <<<> <Have a nice day!
<> <> <> <> <> <<<> <
<> <> <> <> <> <<<> <Best regards,
<> <> <> <> <> <<<> <
<> <> <> <> <> <<<> <Inn Jin (MSFT)
<> <> <> <> <> <<<> <
<> <> <> <> <> <<<> <Microsoft CSS Online Newsgroup Support
<> <> <> <> <> <<<> <
<> <> <> <> <> <<<> <Get Secure! - www.microsoft.com/security
<> <> <> <> <> <<<> <=====================================================
<> <> <> <> <> <<<> <This newsgroup only focuses on SBS technical issues. If
<> you
<> <> <> have
<> <> <> <> <> issues
<> <> <> <> <> <<<> <regarding other Microsoft products, you'd better post
in
<> <> the
<> <> <> <> <> <<<> corresponding
<> <> <> <> <> <<<> <newsgroups so that they can be resolved in an efficient
<> and
<> <> <> <> timely
<> <> <> <> <> <<<> manner.
<> <> <> <> <> <<<> <You can locate the newsgroup here:
<> <> <> <> <> <<<> <
<> <> <> <> <> <<<>
<> <> <> <>
<> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <> <> <<<> <
<> <> <> <> <> <<<> <When opening a new thread via the web interface, we
<> <> recommend
<> <> <> you
<> <> <> <> <> check
<> <> <> <> <> <<<> the
<> <> <> <> <> <<<> <"Notify me of replies" box to receive e-mail
<> notifications
<> <> <> when
<> <> <> <> <> there
<> <> <> <> <> <<are
<> <> <> <> <> <<<> <any updates in your thread. When responding to posts
via
<> <> your
<> <> <> <> <> <<newsreader,
<> <> <> <> <> <<<> <please "Reply to Group" so that others may learn and
<> <> benefit
<> <> <> from
<> <> <> <> <> your
<> <> <> <> <> <<<> <issue.
<> <> <> <> <> <<<> <
<> <> <> <> <> <<<> <Microsoft engineers can only focus on one issue per
<> thread.
<> <> <> <> Although
<> <> <> <> <> we
<> <> <> <> <> <<<> <provide other information for your reference, we
<> recommend
<> <> you
<> <> <> <> post
<> <> <> <> <> <<<> <different incidents in different threads to keep the
<> thread
<> <> <> <> clean.
<> <> <> <> <> In
<> <> <> <> <> <<<> doing
<> <> <> <> <> <<<> <so, it will ensure your issues are resolved in a timely
<> <> <> manner.
<> <> <> <> <> <<<> <
<> <> <> <> <> <<<> <For urgent issues, you may want to contact Microsoft
CSS
<> <> <> <> directly.
<> <> <> <> <> <<Please
<> <> <> <> <> <<<> <check http://support.microsoft.com for regional support
<> <> phone
<> <> <> <> <> numbers.
<> <> <> <> <> <<<> <Any input or comments in this thread are highly
<> <> appreciated.
<> <> <> <> <> <<<> <=====================================================
<> <> <> <> <> <<<> <This posting is provided "AS IS" with no warranties,
and
<> <> <> confers
<> <> <> <> no
<> <> <> <> <> <<<> rights.
<> <> <> <> <> <<<> <
<> <> <> <> <> <<<> <
<> <> <> <> <> <<<>
<> <> <> <> <> <<<
<> <> <> <> <> <<<
<> <> <> <> <> <<<
<> <> <> <> <> <<
<> <> <> <> <> <<
<> <> <> <> <> <
<> <> <> <> <> <
<> <> <> <> <>
<> <> <> <> <
<> <> <> <> <
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From: Neil Jordan on 19 Mar 2007 05:44

Finished the re-installation, but still doesn't appear in the logs.

Neil

"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
news:6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl...
> Hi Neil,
>
> Thanks for updating.
>
> I took the steps to uninstall the SBS Monitoring component and that worked
> successfully. It's expected behavior that some registries and virtual
> directory don't not exist, because the configurations are different
> between
> you server and my test machine. Please take you time to reinstall the
> Monitoring component. Then keep monitoring the server to see if the issue
> will reoccur.
>
> Thanks again for your time and cooperation.
>
> If you need further assistance, please don't hesitate to let me know
>
> Best regards,
>
> Robert Li(MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
>
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check
> the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In
> doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
>
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> --------------------
> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl>
> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl>
> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl>
> <Subject: Re: Server Usage Report
> <Date: Thu, 8 Mar 2007 09:43:25 -0000
> <Lines: 1101
> <X-Priority: 3
> <X-MSMail-Priority: Normal
> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <X-RFC2646: Format=Flowed; Original
> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <Message-ID: <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl>
> <Newsgroups: microsoft.public.windows.server.sbs
> <NNTP-Posting-Host: 80.168.252.171
> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:21673
> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <
> <Hi
> <
> <Getting there slowly.
> <
> before
> <the items below which might explain some of the differences.
> <Deleted the first Registry key, the second didn't exist
> <The Monitoring site in IIS wasn't there.
> <Renamed the MSSQL$SBSMONITORING - had to stop it in the SQL server first
> <though
> <inetpub\monitoring didn't exist
> <Now I am waiting to get an opportunity to reboot again.
> <
> <However I have to say that I will be unlikely to want to run the CEICW
> given
> <all the problems I have had with it in the past!
> <
> <Neil
> <
> <
> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
> <news:PzEDcO%23WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl...
> <> Hi Neil,
> <>
> <> Thanks for updating.
> <>
> <> Since you have no option to reinstall Monitoring component, please take
> <> the
> <> following steps:
> <>
> <> 1. Uninstall the SBS Monitoring component
> <>
> <> 1) Click Start, click Control Panel, and then click Add or Remove
> <> Programs.
> <> 2) Select Windows Small Business Server 2003 and then click
> Change/Remove.
> <> The Setup Wizard appears.
> <> 3) Click Next to start the wizard.
> <> 4)On the Windows Configuration page, click Next.
> <> 5) On the Component Selection page, in the Action column, change Server
> <> Tools to Maintenance, change Monitoring component to Remove, and then
> <> click
> <> Next.
> <> 6)On the Component Summary page, click Next.
> <> 7) Click Finish.
> <>
> <> 2. Delete Registry Keys
> <>
> <> 1) Delete
> <> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
> <> 2) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
> <> Server\SBSMONITORING
> <>
> <> 3. Delete IIS Virtual Directory
> <>
> <> 1)Open IIS, expand servername, Web Sites, Default Web Site
> <> 2)Delete Monitoring
> <>
> <> 4. Rename Folders
> <>
> <> 1) Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to
> <> MSSQL$SBSMONITORING.OLD
> <> 2) Rename C:\inetpub\monitoring to monitoring.old
> <>
> <> 5. Reboot the server, and install the Monitoring component
> <>
> <> 1) In Add or Remove Programs, select Windows Small Business Server 2003
> <> and
> <> then click Change/Remove. The Setup Wizard appears.
> <> 2) Click Next.
> <> 3)On the Windows Configuration page, click Next.
> <> 4) On the Component Selection page, in the Action column, change Server
> <> Tools to Maintenance, change Monitoring component to Install, and then
> <> click Next.
> <> 5) On the Logon Information page, click Next.
> <> 6)On the Component Summary page, click Next.
> <> 7)Click Finish.
> <>
> <> 6. Let's re-run the CEICW as well.
> <>
> <> Note: The original performance and usage data may be lost.
> <>
> <> Please also ignore the prompted information and continue the process.
> <>
> <> After this action, please monitor the system for some time and see if
> the
> <> problem can be resolved.
> <>
> <> If you need further assistance, please don't hesitate to let me know.
> <>
> <>
> <> Best regards,
> <>
> <> Robert Li(MSFT)
> <>
> <> Microsoft CSS Online Newsgroup Support
> <>
> <> Get Secure! - www.microsoft.com/security
> <>
> <> =====================================================
> <>
> <> This newsgroup only focuses on SBS technical issues. If you have issues
> <> regarding other Microsoft products, you'd better post in the
> corresponding
> <> newsgroups so that they can be resolved in an efficient and timely
> manner.
> <> You can locate the newsgroup here:
> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <>
> <> When opening a new thread via the web interface, we recommend you check
> <> the
> <> "Notify me of replies" box to receive e-mail notifications when there
> are
> <> any updates in your thread. When responding to posts via your
> newsreader,
> <> please "Reply to Group" so that others may learn and benefit from your
> <> issue.
> <>
> <> Microsoft engineers can only focus on one issue per thread. Although we
> <> provide other information for your reference, we recommend you post
> <> different incidents in different threads to keep the thread clean. In
> <> doing
> <> so, it will ensure your issues are resolved in a timely manner.
> <>
> <> For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> <> check http://support.microsoft.com for regional support phone numbers.
> <>
> <> Any input or comments in this thread are highly appreciated.
> <>
> <> =====================================================
> <>
> <> This posting is provided "AS IS" with no warranties, and confers no
> <> rights.
> <>
> <> --------------------
> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
> <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl>
> <> <Subject: Re: Server Usage Report
> <> <Date: Wed, 28 Feb 2007 15:09:20 -0000
> <> <Lines: 865
> <> <X-Priority: 3
> <> <X-MSMail-Priority: Normal
> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <X-RFC2646: Format=Flowed; Original
> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <Message-ID: <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl>
> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <NNTP-Posting-Host: 80.168.252.171
> <> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
> <> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:20083
> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <
> <> <When I select Maintenance, I can only choose to Remove Monitoring, as
> I
> <> have
> <> <no option to Reinstall.
> <> <
> <> <Do I follow this, then do it again and Install?
> <> <
> <> <When I choose the Remove option, clicking Next gives me a screen
> saying
> <> that
> <> <it needs 5Mb for the Server Tools Maintenance as well as 10Mb for the
> <> <removal of the Monitoring - bit concerned over the 5Mb.
> <> <
> <> <Neil
> <> <
> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
> <> <news:SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> Hi Neil,
> <> <>
> <> <> Thanks for updating.
> <> <>
> <> <> By now, Inn and I have tried all the methods but the problem still
> <> cannot
> <> <> be resolved. I also asked many my colleagues for advice about this
> <> issue.
> <> <> This problem may be more complex than expected. Thank you very much
> for
> <> <> your time and patience.
> <> <>
> <> <> Please take your time to reinstall the Monitoring component to see
> if
> <> the
> <> <> problem can be resolved.
> <> <>
> <> <> To do this:
> <> <>
> <> <> 1. Open Control Panel and the double click Add or Remove Programs.
> <> <> 2. Click Windows Small Business Server 2003 and click Change/Remove.
> <> <> 3. Click Next two times.
> <> <> 4. Select Server Tools, select Maintenance.
> <> <> 5. Click Monitoring below and then select Reinstall.
> <> <> 6. Click Next two times.
> <> <>
> <> <> After this, please keep on monitoring for a period of time to see if
> <> the
> <> <> problem can be resolved.
> <> <>
> <> <> I am looking forward to hear from you.
> <> <>
> <> <> If you need further assistance, please don't hesitate to let me
> know.
> <> <>
> <> <> Best regards,
> <> <>
> <> <> Robert Li(MSFT)
> <> <>
> <> <> Microsoft CSS Online Newsgroup Support
> <> <>
> <> <> Get Secure! - www.microsoft.com/security
> <> <>
> <> <> =====================================================
> <> <>
> <> <> This newsgroup only focuses on SBS technical issues. If you have
> issues
> <> <> regarding other Microsoft products, you'd better post in the
> <> corresponding
> <> <> newsgroups so that they can be resolved in an efficient and timely
> <> manner.
> <> <> You can locate the newsgroup here:
> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <>
> <> <> When opening a new thread via the web interface, we recommend you
> check
> <> <> the
> <> <> "Notify me of replies" box to receive e-mail notifications when
> there
> <> are
> <> <> any updates in your thread. When responding to posts via your
> <> newsreader,
> <> <> please "Reply to Group" so that others may learn and benefit from
> your
> <> <> issue.
> <> <>
> <> <> Microsoft engineers can only focus on one issue per thread. Although
> we
> <> <> provide other information for your reference, we recommend you post
> <> <> different incidents in different threads to keep the thread clean.
> In
> <> <> doing
> <> <> so, it will ensure your issues are resolved in a timely manner.
> <> <>
> <> <> For urgent issues, you may want to contact Microsoft CSS directly.
> <> Please
> <> <> check http://support.microsoft.com for regional support phone
> numbers.
> <> <>
> <> <> Any input or comments in this thread are highly appreciated.
> <> <>
> <> <> =====================================================
> <> <>
> <> <> This posting is provided "AS IS" with no warranties, and confers no
> <> <> rights.
> <> <>
> <> <> --------------------
> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
> <> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <Subject: Re: Server Usage Report
> <> <> <Date: Tue, 27 Feb 2007 15:48:59 -0000
> <> <> <Lines: 691
> <> <> <X-Priority: 3
> <> <> <X-MSMail-Priority: Normal
> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <> <X-RFC2646: Format=Flowed; Original
> <> <> <Message-ID: <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
> <> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <NNTP-Posting-Host: 80.168.252.171
> <> <> <Path:
> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.server.sbs:19849
> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <
> <> <> <Maybe it is just a red herring then.
> <> <> <
> <> <> <My report still doesn't work though
> <> <> <
> <> <> <Neil
> <> <> <
> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
> <> <> <news:vL8%231zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> <> Hi Neil,
> <> <> <>
> <> <> <> Thanks for updating.
> <> <> <>
> <> <> <> Based on my research, the ISA Event ID: 5 may be caused by Backup
> or
> <> <> Anti
> <> <> <> Virus software. Please check the Event Viewer, if it appears
> <> randomly,
> <> <> <> that's normal.
> <> <> <>
> <> <> <> If you have any update, please don't hesitate to let me know.
> <> <> <>
> <> <> <>
> <> <> <> Best regards,
> <> <> <>
> <> <> <> Robert Li(MSFT)
> <> <> <>
> <> <> <> Microsoft CSS Online Newsgroup Support
> <> <> <>
> <> <> <> Get Secure! - www.microsoft.com/security
> <> <> <>
> <> <> <> =====================================================
> <> <> <>
> <> <> <> This newsgroup only focuses on SBS technical issues. If you have
> <> issues
> <> <> <> regarding other Microsoft products, you'd better post in the
> <> <> corresponding
> <> <> <> newsgroups so that they can be resolved in an efficient and
> timely
> <> <> manner.
> <> <> <> You can locate the newsgroup here:
> <> <> <>
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <>
> <> <> <> When opening a new thread via the web interface, we recommend you
> <> check
> <> <> <> the
> <> <> <> "Notify me of replies" box to receive e-mail notifications when
> <> there
> <> <> are
> <> <> <> any updates in your thread. When responding to posts via your
> <> <> newsreader,
> <> <> <> please "Reply to Group" so that others may learn and benefit from
> <> your
> <> <> <> issue.
> <> <> <>
> <> <> <> Microsoft engineers can only focus on one issue per thread.
> Although
> <> we
> <> <> <> provide other information for your reference, we recommend you
> post
> <> <> <> different incidents in different threads to keep the thread
> clean.
> <> In
> <> <> <> doing
> <> <> <> so, it will ensure your issues are resolved in a timely manner.
> <> <> <>
> <> <> <> For urgent issues, you may want to contact Microsoft CSS
> directly.
> <> <> Please
> <> <> <> check http://support.microsoft.com for regional support phone
> <> numbers.
> <> <> <>
> <> <> <> Any input or comments in this thread are highly appreciated.
> <> <> <>
> <> <> <> =====================================================
> <> <> <>
> <> <> <> This posting is provided "AS IS" with no warranties, and confers
> no
> <> <> <> rights.
> <> <> <>
> <> <> <> --------------------
> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <Subject: Re: Server Usage Report
> <> <> <> <Date: Mon, 26 Feb 2007 14:24:01 -0000
> <> <> <> <Lines: 548
> <> <> <> <X-Priority: 3
> <> <> <> <X-MSMail-Priority: Normal
> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <> <> <X-RFC2646: Format=Flowed; Original
> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <> <> <Message-ID: <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <NNTP-Posting-Host: 80.168.252.171
> <> <> <> <Path:
> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
> <> microsoft.public.windows.server.sbs:19638
> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <
> <> <> <> <No, I don't have real-time protection running on the server.
> <> <> <> <
> <> <> <> <Neil
> <> <> <> <
> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
> message
> <> <> <> <news:I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> <> <> Hi Neil,
> <> <> <> <>
> <> <> <> <> Thanks for updating.
> <> <> <> <>
> <> <> <> <> I am sorry for the delay response due to leaving office for
> some
> <> <> days.
> <> <> <> <>
> <> <> <> <> According to the event log, the logging stopped because the
> <> logging
> <> <> <> engine
> <> <> <> <> was unable to write data to the log file. The error code there
> <> was
> <> <> <> <> OX80070021. The code can be converted to STIERR_DEVICE_LOCKED.
> It
> <> <> <> appears
> <> <> <> <> that the log file was locked so that the data cannot be
> written
> <> into
> <> <> <> the
> <> <> <> <> file.
> <> <> <> <>
> <> <> <> <> Do you have any anti-virus software running on the server?
> Based
> <> on
> <> <> my
> <> <> <> <> research, the issue is probably caused because the anti-virus
> <> <> real-time
> <> <> <> <> scan engine locked that file.
> <> <> <> <>
> <> <> <> <> Here, I suggest you modify the anti-virus real-time scan
> <> settings.
> <> <> <> Ensure
> <> <> <> <> that the ISA logging folder is excluded from the real-time
> scan
> <> <> range.
> <> <> <> <> Restart the anti-virus software and monitoring to see if the
> <> problem
> <> <> <> will
> <> <> <> <> occur again.
> <> <> <> <>
> <> <> <> <> I am looking forward to hear from you.
> <> <> <> <>
> <> <> <> <> If you need further assistance, please don't hesitate to let
> me
> <> <> know.
> <> <> <> <>
> <> <> <> <> Best regards,
> <> <> <> <>
> <> <> <> <> Robert Li(MSFT)
> <> <> <> <>
> <> <> <> <> Microsoft CSS Online Newsgroup Support
> <> <> <> <>
> <> <> <> <> Get Secure! - www.microsoft.com/security
> <> <> <> <>
> <> <> <> <> =====================================================
> <> <> <> <>
> <> <> <> <> This newsgroup only focuses on SBS technical issues. If you
> have
> <> <> issues
> <> <> <> <> regarding other Microsoft products, you'd better post in the
> <> <> <> corresponding
> <> <> <> <> newsgroups so that they can be resolved in an efficient and
> <> timely
> <> <> <> manner.
> <> <> <> <> You can locate the newsgroup here:
> <> <> <> <>
> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <> <>
> <> <> <> <> When opening a new thread via the web interface, we recommend
> you
> <> <> check
> <> <> <> <> the
> <> <> <> <> "Notify me of replies" box to receive e-mail notifications
> when
> <> <> there
> <> <> <> are
> <> <> <> <> any updates in your thread. When responding to posts via your
> <> <> <> newsreader,
> <> <> <> <> please "Reply to Group" so that others may learn and benefit
> from
> <> <> your
> <> <> <> <> issue.
> <> <> <> <>
> <> <> <> <> Microsoft engineers can only focus on one issue per thread.
> <> Although
> <> <> we
> <> <> <> <> provide other information for your reference, we recommend you
> <> post
> <> <> <> <> different incidents in different threads to keep the thread
> <> clean.
> <> <> In
> <> <> <> <> doing
> <> <> <> <> so, it will ensure your issues are resolved in a timely
> manner.
> <> <> <> <>
> <> <> <> <> For urgent issues, you may want to contact Microsoft CSS
> <> directly.
> <> <> <> Please
> <> <> <> <> check http://support.microsoft.com for regional support phone
> <> <> numbers.
> <> <> <> <>
> <> <> <> <> Any input or comments in this thread are highly appreciated.
> <> <> <> <>
> <> <> <> <> =====================================================
> <> <> <> <>
> <> <> <> <> This posting is provided "AS IS" with no warranties, and
> confers
> <> no
> <> <> <> <> rights.
> <> <> <> <>
> <> <> <> <> --------------------
> <> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <Subject: Re: Server Usage Report
> <> <> <> <> <Date: Fri, 23 Feb 2007 11:57:56 -0000
> <> <> <> <> <Lines: 410
> <> <> <> <> <X-Priority: 3
> <> <> <> <> <X-MSMail-Priority: Normal
> <> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <> <> <> <X-RFC2646: Format=Flowed; Original
> <> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <> <> <> <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <> <NNTP-Posting-Host: 80.168.252.171
> <> <> <> <> <Path:
> <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> microsoft.public.windows.server.sbs:19147
> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <> <
> <> <> <> <> <No matter what I try, including the details below I still
> can't
> <> get
> <> <> it
> <> <> <> to
> <> <> <> <> <work.
> <> <> <> <> <
> <> <> <> <> <> hasn't
> <> <> <> made
> <> <> <> <> it
> <> <> <> <> <work.
> <> <> <> <> <
> <> <> <> <> <Neil
> <> <> <> <> <
> <> <> <> <> <
> <> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
> <> message
> <> <> <> <> <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> <> <> <> Hi Neil,
> <> <> <> <> <>
> <> <> <> <> <> After researching the MPS report, I cannot find any
> warnings
> <> or
> <> <> <> errors
> <> <> <> <> <> related to the Monitoring and Reporting.
> <> <> <> <> <>
> <> <> <> <> <> 1. If you use a router to access the Internet, usage
> <> information
> <> <> for
> <> <> <> <> <> Internet activity will not be included in the report.
> <> <> <> <> <> 2. If you have installed ISA on SBS 2003? If so, ISA will
> <> track
> <> <> the
> <> <> <> <> <> Remote
> <> <> <> <> <> Connection Activity and the Server Usage Report cannot
> fetch
> <> that
> <> <> <> data.
> <> <> <> <> <> You may configure the Server Usage Report to send ISA logs.
> <> <> <> <> <>
> <> <> <> <> <> If you did receive the Web Activity by Computer report
> before,
> <> <> you
> <> <> <> may
> <> <> <> <> <> need
> <> <> <> <> <> to disable the Reporting Service and then re-configure it.
> To
> <> do
> <> <> <> that:
> <> <> <> <> <>
> <> <> <> <> <> 1.Open Server Management, and then click Monitoring and
> <> Reporting
> <> <> in
> <> <> <> <> the
> <> <> <> <> <> left pane.
> <> <> <> <> <> 2.In the right pane, click Change Server Status Report
> <> Settings.
> <> <> <> <> <> 3.Click to select Server Usage Report, and then click Edit.
> <> <> <> <> <> 4.Click Content tab, and then click Add button to add the
> <> logs,
> <> <> such
> <> <> <> as
> <> <> <> <> <> ISA
> <> <> <> <> <> logs.
> <> <> <> <> <> 5.Follow the instruction to finish the Wizard.
> <> <> <> <> <>
> <> <> <> <> <> Then please take your time to monitoring the server.
> <> <> <> <> <>
> <> <> <> <> <> If you have any update, please don't hesitate to let me
> know.
> <> <> <> <> <>
> <> <> <> <> <>
> <> <> <> <> <> Best regards,
> <> <> <> <> <>
> <> <> <> <> <> Robert Li(MSFT)
> <> <> <> <> <>
> <> <> <> <> <> Microsoft CSS Online Newsgroup Support
> <> <> <> <> <>
> <> <> <> <> <> Get Secure! - www.microsoft.com/security
> <> <> <> <> <>
> <> <> <> <> <> =====================================================
> <> <> <> <> <>
> <> <> <> <> <> This newsgroup only focuses on SBS technical issues. If you
> <> have
> <> <> <> issues
> <> <> <> <> <> regarding other Microsoft products, you'd better post in
> the
> <> <> <> <> corresponding
> <> <> <> <> <> newsgroups so that they can be resolved in an efficient and
> <> <> timely
> <> <> <> <> manner.
> <> <> <> <> <> You can locate the newsgroup here:
> <> <> <> <> <>
> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <> <> <>
> <> <> <> <> <> When opening a new thread via the web interface, we
> recommend
> <> you
> <> <> <> check
> <> <> <> <> <> the
> <> <> <> <> <> "Notify me of replies" box to receive e-mail notifications
> <> when
> <> <> <> there
> <> <> <> <> are
> <> <> <> <> <> any updates in your thread. When responding to posts via
> your
> <> <> <> <> newsreader,
> <> <> <> <> <> please "Reply to Group" so that others may learn and
> benefit
> <> from
> <> <> <> your
> <> <> <> <> <> issue.
> <> <> <> <> <>
> <> <> <> <> <> Microsoft engineers can only focus on one issue per thread.
> <> <> Although
> <> <> <> we
> <> <> <> <> <> provide other information for your reference, we recommend
> you
> <> <> post
> <> <> <> <> <> different incidents in different threads to keep the thread
> <> <> clean.
> <> <> <> In
> <> <> <> <> <> doing
> <> <> <> <> <> so, it will ensure your issues are resolved in a timely
> <> manner.
> <> <> <> <> <>
> <> <> <> <> <> For urgent issues, you may want to contact Microsoft CSS
> <> <> directly.
> <> <> <> <> Please
> <> <> <> <> <> check http://support.microsoft.com for regional support
> phone
> <> <> <> numbers.
> <> <> <> <> <>
> <> <> <> <> <> Any input or comments in this thread are highly
> appreciated.
> <> <> <> <> <>
> <> <> <> <> <> =====================================================
> <> <> <> <> <>
> <> <> <> <> <> This posting is provided "AS IS" with no warranties, and
> <> confers
> <> <> no
> <> <> <> <> <> rights.
> <> <> <> <> <>
> <> <> <> <> <> --------------------
> <> <> <> <> <> <X-Tomcat-ID: 244766817
> <> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <MIME-Version: 1.0
> <> <> <> <> <> <Content-Type: text/plain
> <> <> <> <> <> <Content-Transfer-Encoding: 7bit
> <> <> <> <> <> <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
> <> <> <> <> <> <Organization: Microsoft
> <> <> <> <> <> <Date: Fri, 02 Feb 2007 11:56:09 GMT
> <> <> <> <> <> <Subject: Re: Server Usage Report
> <> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <> <> <Message-ID: <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <> <> <Lines: 247
> <> <> <> <> <> <Path: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> <> microsoft.public.windows.server.sbs:14591
> <> <> <> <> <> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
> <> <> <> <> <> <
> <> <> <> <> <> <Hi Neil,
> <> <> <> <> <> <
> <> <> <> <> <> <Thanks for updating.
> <> <> <> <> <> <
> <> <> <> <> <> <Have researching all the logs, I cannot find the cause of
> <> this
> <> <> <> issue.
> <> <> <> <> I
> <> <> <> <> <> <find this may be a bug of SBS server. Someone has reported
> a
> <> <> bug:
> <> <> <> Some
> <> <> <> <> <> VPN
> <> <> <> <> <> <accesses are not listed in the "Remote Connection
> Activity"
> <> <> section
> <> <> <> in
> <> <> <> <> <> <Server Usage Report. Maybe your situation is like that.
> <> <> <> <> <> <
> <> <> <> <> <> <Please send me the MPS-Report to v-robeli(a)microsoft.com
> with
> <> <> <> <> <> <subject:37507673- Server Usage Report
> <> <> <> <> <> <for further research.
> <> <> <> <> <> <
> <> <> <> <> <> <> <> <> <> <> <
> <> <> <> <> <> <Have a nice weekend.
> <> <> <> <> <> <
> <> <> <> <> <> <
> <> <> <> <> <> <Best regards,
> <> <> <> <> <> <
> <> <> <> <> <> <Robert Li(MSFT)
> <> <> <> <> <> <
> <> <> <> <> <> <Microsoft CSS Online Newsgroup Support
> <> <> <> <> <> <
> <> <> <> <> <> <Get Secure! - www.microsoft.com/security
> <> <> <> <> <> <
> <> <> <> <> <> <=====================================================
> <> <> <> <> <> <
> <> <> <> <> <> <This newsgroup only focuses on SBS technical issues. If
> you
> <> have
> <> <> <> <> issues
> <> <> <> <> <> <regarding other Microsoft products, you'd better post in
> the
> <> <> <> <> <> corresponding
> <> <> <> <> <> <newsgroups so that they can be resolved in an efficient
> and
> <> <> timely
> <> <> <> <> <> manner.
> <> <> <> <> <> <You can locate the newsgroup here:
> <> <> <> <> <>
> <> <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <> <> <> <
> <> <> <> <> <> <When opening a new thread via the web interface, we
> recommend
> <> <> you
> <> <> <> <> check
> <> <> <> <> <> the
> <> <> <> <> <> <"Notify me of replies" box to receive e-mail notifications
> <> when
> <> <> <> there
> <> <> <> <> are
> <> <> <> <> <> <any updates in your thread. When responding to posts via
> your
> <> <> <> <> newsreader,
> <> <> <> <> <> <please "Reply to Group" so that others may learn and
> benefit
> <> <> from
> <> <> <> your
> <> <> <> <> <> <issue.
> <> <> <> <> <> <
> <> <> <> <> <> <Microsoft engineers can only focus on one issue per
> thread.
> <> <> <> Although
> <> <> <> <> we
> <> <> <> <> <> <provide other information for your reference, we recommend
> <> you
> <> <> post
> <> <> <> <> <> <different incidents in different threads to keep the
> thread
> <> <> clean.
> <> <> <> In
> <> <> <> <> <> doing
> <> <> <> <> <> <so, it will ensure your issues are resolved in a timely
> <> manner.
> <> <> <> <> <> <
> <> <> <> <> <> <For urgent issues, you may want to contact Microsoft CSS
> <> <> directly.
> <> <> <> <> Please
> <> <> <> <> <> <check http://support.microsoft.com for regional support
> phone
> <> <> <> numbers.
> <> <> <> <> <> <
> <> <> <> <> <> <Any input or comments in this thread are highly
> appreciated.
> <> <> <> <> <> <
> <> <> <> <> <> <=====================================================
> <> <> <> <> <> <
> <> <> <> <> <> <This posting is provided "AS IS" with no warranties, and
> <> confers
> <> <> no
> <> <> <> <> <> rights.
> <> <> <> <> <> <
> <> <> <> <> <> <--------------------
> <> <> <> <> <> <<X-Tomcat-ID: 278370399
> <> <> <> <> <> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <> <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <> <<MIME-Version: 1.0
> <> <> <> <> <> <<Content-Type: text/plain
> <> <> <> <> <> <<Content-Transfer-Encoding: 7bit
> <> <> <> <> <> <<From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
> <> <> <> <> <> <<Organization: Microsoft
> <> <> <> <> <> <<Date: Wed, 31 Jan 2007 13:39:24 GMT
> <> <> <> <> <> <<Subject: Re: Server Usage Report
> <> <> <> <> <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <> <> <<Message-ID: <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <<Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <> <> <<Lines: 169
> <> <> <> <> <> <<Path: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <> <> <<Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <> microsoft.public.windows.server.sbs:14095
> <> <> <> <> <> <<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
> <> <> <> <> <> <<
> <> <> <> <> <> <<Hi Archie,
> <> <> <> <> <> <<
> <> <> <> <> <> <<Please take your time to help me collect the log, MPS
> Report
> <> <> and
> <> <> <> send
> <> <> <> <> to
> <> <> <> <> <> <<v-robeli(a)microsoft.com. After the reinstallation, the
> <> situation
> <> <> <> may
> <> <> <> <> <> change
> <> <> <> <> <> <<on your server. After researching the report, we can know
> <> the
> <> <> <> <> situation
> <> <> <> <> <> of
> <> <> <> <> <> <<your server more clearly and give you troubleshooting
> <> <> suggestions.
> <> <> <> <> <> Thanks
> <> <> <> <> <> <<for understanding.
> <> <> <> <> <> <<
> <> <> <> <> <> < <> <> <> <> <> <<
> <> <> <> <> <> <<Best regards,
> <> <> <> <> <> <<
> <> <> <> <> <> <<Robert Li(MSFT)
> <> <> <> <> <> <<
> <> <> <> <> <> <<Microsoft CSS Online Newsgroup Support
> <> <> <> <> <> <<
> <> <> <> <> <> <<Get Secure! - www.microsoft.com/security
> <> <> <> <> <> <<
> <> <> <> <> <> <<====================================================
> <> <> <> <> <> <<
> <> <> <> <> <> <<PLEASE NOTE: The partner managed newsgroups are provided
> <> <> toassist
> <> <> <> <> with
> <> <> <> <> <> <<break/fix issues and simple how to questions.
> <> <> <> <> <> <<We also love to hear your product feedback! Let us know
> <> what
> <> <> you
> <> <> <> <> think
> <> <> <> <> <> by
> <> <> <> <> <> <<posting from the web interface: Partner Feedback
> <> <> <> <> <> <<from your newsreader:
> <> <> <> <> microsoft.private.directaccess.partnerfeedback.
> <> <> <> <> <> <<
> <> <> <> <> <> <<We look forward to hearing from you!
> <> <> <> <> <> <<
> <> <> <> <> <> <<====================================================
> <> <> <> <> <> <<
> <> <> <> <> <> <<When responding to posts, please "Reply to Group" via
> your
> <> <> <> newsreader
> <> <> <> <> so
> <> <> <> <> <> <<that others may learn and benefit from this issue.
> <> <> <> <> <> <<
> <> <> <> <> <> <<====================================================
> <> <> <> <> <> <<
> <> <> <> <> <> <<This posting is provided "AS IS" with no warranties, and
> <> <> confers
> <> <> <> no
> <> <> <> <> <> <rights.
> <> <> <> <> <> <<
> <> <> <> <> <> <<====================================================
> <> <> <> <> <> <<
> <> <> <> <> <> <<
> <> <> <> <> <> <<--------------------
> <> <> <> <> <> <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <> <> <> <> <<<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <> <> <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <> <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <<<Subject: Re: Server Usage Report
> <> <> <> <> <> <<<Date: Tue, 30 Jan 2007 14:28:52 -0000
> <> <> <> <> <> <<<Lines: 125
> <> <> <> <> <> <<<X-Priority: 3
> <> <> <> <> <> <<<X-MSMail-Priority: Normal
> <> <> <> <> <> <<<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <> <> <> <> <<<X-RFC2646: Format=Flowed; Original
> <> <> <> <> <> <<<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <> <> <> <> <<<Message-ID: <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <> <<<Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <> <> <<<NNTP-Posting-Host: 80.168.252.171
> <> <> <> <> <> <<<Path:
> <> <> <> <>
> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
> <> <> <> <> <> <<<Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <> microsoft.public.windows.server.sbs:13773
> <> <> <> <> <> <<<X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <> <> <<<
> <> <> <> <> <> <<<The Server reports still are excluding the remote access
> <> part
> <> <> of
> <> <> <> the
> <> <> <> <> <> <<<reports. All the other information has come back again.
> <> The
> <> <> <> remote
> <> <> <> <> <> <<access
> <> <> <> <> <> <<<is definitely being recorded in the IN*.log files still.
> <> <> <> <> <> <<<
> <> <> <> <> <> <<<
> <> <> <> <> <> <<<
> <> <> <> <> <> <<<Looking at the SBSMonitoring databases, the relevant
> tables
> <> <> for
> <> <> <> <> Remote
> <> <> <> <> <> <<<access are indeed empty, so the collection of them must
> be
> <> <> <> failing
> <> <> <> <> for
> <> <> <> <> <> <<some
> <> <> <> <> <> <<<reason?
> <> <> <> <> <> <<<
> <> <> <> <> <> <<<
> <> <> <> <> <> <<<Help!
> <> <> <> <> <> <<<
> <> <> <> <> <> <<<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote
> in
> <> <> <> message
> <> <> <> <> <> <<<news:nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> <> <> <> <<<> Hi Neil,
> <> <> <> <> <> <<<>
> <> <> <> <> <> <<<> This is Robert Li, Inn Jin is temporarily out of the
> <> <> Newsgroups
> <> <> <> <> and
> <> <> <> <> I
> <> <> <> <> <> am
> <> <> <> <> <> <<<> his backup.
> <> <> <> <> <> <<<>
> <> <> <> <> <> <<<> I just write to see how the things are going on, if
> you
> <> have
> <> <> <> any
> <> <> <> <> <> <<<> questions,
> <> <> <> <> <> <<<> please don't hesitate to let me know.
> <> <> <> <> <> <<<>
> <> <> <> <> <> <<<> Best regards,
> <> <> <> <> <> <<<>
> <> <> <> <> <> <<<> Robert Li(MSFT)
> <> <> <> <> <> <<<>
> <> <> <> <> <> <<<> Microsoft CSS Online Newsgroup Support
> <> <> <> <> <> <<<>
> <> <> <> <> <> <<<> Get Secure! - www.microsoft.com/security
> <> <> <> <> <> <<<>
> <> <> <> <> <> <<<> ====================================================
> <> <> <> <> <> <<<>
> <> <> <> <> <> <<<> PLEASE NOTE: The partner managed newsgroups are
> provided
> <> <> <> toassist
> <> <> <> <> <> with
> <> <> <> <> <> <<<> break/fix issues and simple how to questions.
> <> <> <> <> <> <<<> We also love to hear your product feedback! Let us
> know
> <> <> what
> <> <> <> you
> <> <> <> <> <> think
> <> <> <> <> <> <<by
> <> <> <> <> <> <<<> posting from the web interface: Partner Feedback
> <> <> <> <> <> <<<> from your newsreader:
> <> <> <> <> <> microsoft.private.directaccess.partnerfeedback.
> <> <> <> <> <> <<<>
> <> <> <> <> <> <<<> We look forward to hearing from you!
> <> <> <> <> <> <<<>
> <> <> <> <> <> <<<> ====================================================
> <> <> <> <> <> <<<>
> <> <> <> <> <> <<<> When responding to posts, please "Reply to Group" via
> <> your
> <> <> <> <> newsreader
> <> <> <> <> <> so
> <> <> <> <> <> <<<> that others may learn and benefit from this issue.
> <> <> <> <> <> <<<>
> <> <> <> <> <> <<<> ====================================================
> <> <> <> <> <> <<<>
> <> <> <> <> <> <<<> This posting is provided "AS IS" with no warranties,
> and
> <> <> <> confers
> <> <> <> <> no
> <> <> <> <> <> <<<> rights.
> <> <> <> <> <> <<<>
> <> <> <> <> <> <<<> ====================================================
> <> <> <> <> <> <<<>
> <> <> <> <> <> <<<>
> <> <> <> <> <> <<<> --------------------
> <> <> <> <> <> <<<> <X-Tomcat-ID: 287316058
> <> <> <> <> <> <<<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <> <> <<<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <<<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <> <<<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <<<> <MIME-Version: 1.0
> <> <> <> <> <> <<<> <Content-Type: text/plain
> <> <> <> <> <> <<<> <Content-Transfer-Encoding: 7bit
> <> <> <> <> <> <<<> <From: v-innjin(a)online.microsoft.com ("Inn Jin
> [MSFT]")
> <> <> <> <> <> <<<> <Organization: Microsoft
> <> <> <> <> <> <<<> <Date: Fri, 26 Jan 2007 14:52:53 GMT
> <> <> <> <> <> <<<> <Subject: Re: Server Usage Report
> <> <> <> <> <> <<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <> <> <<<> <Message-ID: <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <<<> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <> <> <<<> <Lines: 41
> <> <> <> <> <> <<<> <Path: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <> <> <<<> <Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <> <> microsoft.public.windows.server.sbs:12958
> <> <> <> <> <> <<<> <NNTP-Posting-Host: tomcatimport2.phx.gbl
> 10.201.218.182
> <> <> <> <> <> <<<> <
> <> <> <> <> <> <<<> <Hi Neil,
> <> <> <> <> <> <<<> <
> <> <> <> <> <> <<<> <Thank you for reply, please monitoring your server
> for
> a
> <> <> <> period
> <> <> <> <> of
> <> <> <> <> <> <time,
> <> <> <> <> <> <<<> if
> <> <> <> <> <> <<<> <you have update, feel free to let me know!
> <> <> <> <> <> <<<> <
> <> <> <> <> <> <<<> <Have a nice day!
> <> <> <> <> <> <<<> <
> <> <> <> <> <> <<<> <Best regards,
> <> <> <> <> <> <<<> <
> <> <> <> <> <> <<<> <Inn Jin (MSFT)
> <> <> <> <> <> <<<> <
> <> <> <> <> <> <<<> <Microsoft CSS Online Newsgroup Support
> <> <> <> <> <> <<<> <
> <> <> <> <> <> <<<> <Get Secure! - www.microsoft.com/security
> <> <> <> <> <> <<<> <=====================================================
> <> <> <> <> <> <<<> <This newsgroup only focuses on SBS technical issues.
> If
> <> you
> <> <> <> have
> <> <> <> <> <> issues
> <> <> <> <> <> <<<> <regarding other Microsoft products, you'd better post
> in
> <> <> the
> <> <> <> <> <> <<<> corresponding
> <> <> <> <> <> <<<> <newsgroups so that they can be resolved in an
> efficient
> <> and
> <> <> <> <> timely
> <> <> <> <> <> <<<> manner.
> <> <> <> <> <> <<<> <You can locate the newsgroup here:
> <> <> <> <> <> <<<> <
> <> <> <> <> <> <<<>
> <> <> <> <>
> <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <> <> <> <<<> <
> <> <> <> <> <> <<<> <When opening a new thread via the web interface, we
> <> <> recommend
> <> <> <> you
> <> <> <> <> <> check
> <> <> <> <> <> <<<> the
> <> <> <> <> <> <<<> <"Notify me of replies" box to receive e-mail
> <> notifications
> <> <> <> when
> <> <> <> <> <> there
> <> <> <> <> <> <<are
> <> <> <> <> <> <<<> <any updates in your thread. When responding to posts
> via
> <> <> your
> <> <> <> <> <> <<newsreader,
> <> <> <> <> <> <<<> <please "Reply to Group" so that others may learn and
> <> <> benefit
> <> <> <> from
> <> <> <> <> <> your
> <> <> <> <> <> <<<> <issue.
> <> <> <> <> <> <<<> <
> <> <> <> <> <> <<<> <Microsoft engineers can only focus on one issue per
> <> thread.
> <> <> <> <> Although
> <> <> <> <> <> we
> <> <> <> <> <> <<<> <provide other information for your reference, we
> <> recommend
> <> <> you
> <> <> <> <> post
> <> <> <> <> <> <<<> <different incidents in different threads to keep the
> <> thread
> <> <> <> <> clean.
> <> <> <> <> <> In
> <> <> <> <> <> <<<> doing
> <> <> <> <> <> <<<> <so, it will ensure your issues are resolved in a
> timely
> <> <> <> manner.
> <> <> <> <> <> <<<> <
> <> <> <> <> <> <<<> <For urgent issues, you may want to contact Microsoft
> CSS
> <> <> <> <> directly.
> <> <> <> <> <> <<Please
> <> <> <> <> <> <<<> <check http://support.microsoft.com for regional
> support
> <> <> phone
> <> <> <> <> <> numbers.
> <> <> <> <> <> <<<> <Any input or comments in this thread are highly
> <> <> appreciated.
> <> <> <> <> <> <<<> <=====================================================
> <> <> <> <> <> <<<> <This posting is provided "AS IS" with no warranties,
> and
> <> <> <> confers
> <> <> <> <> no
> <> <> <> <> <> <<<> rights.
> <> <> <> <> <> <<<> <
> <> <> <> <> <> <<<> <
> <> <> <> <> <> <<<>
> <> <> <> <> <> <<<
> <> <> <> <> <> <<<
> <> <> <> <> <> <<<
> <> <> <> <> <> <<
> <> <> <> <> <> <<
> <> <> <> <> <> <
> <> <> <> <> <> <
> <> <> <> <> <>
> <> <> <> <> <
> <> <> <> <> <
> <> <> <> <> <
> <> <> <> <>
> <> <> <> <
> <> <> <> <
> <> <> <> <
> <> <> <>
> <> <> <
> <> <> <
> <> <> <
> <> <>
> <> <
> <> <
> <> <
> <>
> <
> <
> <
>

From: Robert Li [MSFT] on 20 Mar 2007 07:21

Hi Neil,

Thanks for updating.

I am sorry to know the problem still exists after reinstalling the
Monitoring component. I apologize for the inconvenience to you. Although
Inn and I have tried our best, the problem cannot be resolved. The problem
seems to be more complex and time consuming. Thanks for your understanding
and patience.

I had a discussion with our engineers asked them for idea. The problem may
be caused by the bad RRAS log. Please make the following changes in the
RRAS logging and then check whether the usage report gives us the necessary
details:

1. Open the Routing and Remote Access Console.
2. Navigate to "Remote Access Logging".
3. Click on the "Local File" on the right pane and go to properties.
4. Click on Log File.
5. Change the location for the log.
6. Then we need to wait for 24 hours for the new usage report to get
generated.
7. This will create a new log daily and allow us to further narrow down the
issue if it is not resolved by making this change.

Then please check the following registry:

Note: Please backup the registry before you modify.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
Server\SBSMONITORING
(Default)
{6DC86044-0C71-11d3-9E18-00C04F79D434}
{E07FDDA4-5A21-11d2-9DAD-00C04F79D434}
{E07FDDA6-5A21-11d2-9DAD-00C04F79D434}
{E07FDDAD-5A21-11d2-9DAD-00C04F79D434}

All above strings have empty Value data.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
LoggingLevel Base: Hoxadecimal Value data: 2
MaxLogSize Base: Hoxadecimal Value data: 5
MCWRun Base: Hoxadecimal Value data: 1
MSDE_InstanceID Base: Hoxadecimal Value data: f
MSDE_Location Value data: C:\Program Files\Microsoft SQL Server (This
value may be different from yours)
RunDredger Base: Hoxadecimal Value data:0

Then please monitoring the server and see if the problem can be resolved.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
<SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl>
<#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl>
<PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl>
<OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl>
<6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl>
<Subject: Re: Server Usage Report
<Date: Mon, 19 Mar 2007 09:44:59 -0000
<Lines: 1294
<X-Priority: 3
<X-MSMail-Priority: Normal
<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<X-RFC2646: Format=Flowed; Original
<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<Message-ID: <eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl>
<Newsgroups: microsoft.public.windows.server.sbs
<NNTP-Posting-Host: 80.168.252.171
<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:23726
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Finished the re-installation, but still doesn't appear in the logs.
<
<Neil
<
<
<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
<news:6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl...
<> Hi Neil,
<>
<> Thanks for updating.
<>
<> I took the steps to uninstall the SBS Monitoring component and that
worked
<> successfully. It's expected behavior that some registries and virtual
<> directory don't not exist, because the configurations are different
<> between
<> you server and my test machine. Please take you time to reinstall the
<> Monitoring component. Then keep monitoring the server to see if the issue
<> will reoccur.
<>
<> Thanks again for your time and cooperation.
<>
<> If you need further assistance, please don't hesitate to let me know
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
<> the
<> "Notify me of replies" box to receive e-mail notifications when there are
<> any updates in your thread. When responding to posts via your newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
<> doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly. Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
<> rights.
<>
<> --------------------
<> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
<> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl>
<> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl>
<> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl>
<> <Subject: Re: Server Usage Report
<> <Date: Thu, 8 Mar 2007 09:43:25 -0000
<> <Lines: 1101
<> <X-Priority: 3
<> <X-MSMail-Priority: Normal
<> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <X-RFC2646: Format=Flowed; Original
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <Message-ID: <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl>
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <NNTP-Posting-Host: 80.168.252.171
<> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:21673
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <Hi
<> <
<> <Getting there slowly.
<> <
<> before
<> <the items below which might explain some of the differences.
<> <Deleted the first Registry key, the second didn't exist
<> <The Monitoring site in IIS wasn't there.
<> <Renamed the MSSQL$SBSMONITORING - had to stop it in the SQL server first
<> <though
<> <inetpub\monitoring didn't exist
<> <Now I am waiting to get an opportunity to reboot again.
<> <
<> <However I have to say that I will be unlikely to want to run the CEICW
<> given
<> <all the problems I have had with it in the past!
<> <
<> <Neil
<> <
<> <
<> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
<> <news:PzEDcO%23WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl...
<> <> Hi Neil,
<> <>
<> <> Thanks for updating.
<> <>
<> <> Since you have no option to reinstall Monitoring component, please
take
<> <> the
<> <> following steps:
<> <>
<> <> 1. Uninstall the SBS Monitoring component
<> <>
<> <> 1) Click Start, click Control Panel, and then click Add or Remove
<> <> Programs.
<> <> 2) Select Windows Small Business Server 2003 and then click
<> Change/Remove.
<> <> The Setup Wizard appears.
<> <> 3) Click Next to start the wizard.
<> <> 4)On the Windows Configuration page, click Next.
<> <> 5) On the Component Selection page, in the Action column, change
Server
<> <> Tools to Maintenance, change Monitoring component to Remove, and then
<> <> click
<> <> Next.
<> <> 6)On the Component Summary page, click Next.
<> <> 7) Click Finish.
<> <>
<> <> 2. Delete Registry Keys
<> <>
<> <> 1) Delete
<> <> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
<> <> 2) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
<> <> Server\SBSMONITORING
<> <>
<> <> 3. Delete IIS Virtual Directory
<> <>
<> <> 1)Open IIS, expand servername, Web Sites, Default Web Site
<> <> 2)Delete Monitoring
<> <>
<> <> 4. Rename Folders
<> <>
<> <> 1) Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to
<> <> MSSQL$SBSMONITORING.OLD
<> <> 2) Rename C:\inetpub\monitoring to monitoring.old
<> <>
<> <> 5. Reboot the server, and install the Monitoring component
<> <>
<> <> 1) In Add or Remove Programs, select Windows Small Business Server
2003
<> <> and
<> <> then click Change/Remove. The Setup Wizard appears.
<> <> 2) Click Next.
<> <> 3)On the Windows Configuration page, click Next.
<> <> 4) On the Component Selection page, in the Action column, change
Server
<> <> Tools to Maintenance, change Monitoring component to Install, and then
<> <> click Next.
<> <> 5) On the Logon Information page, click Next.
<> <> 6)On the Component Summary page, click Next.
<> <> 7)Click Finish.
<> <>
<> <> 6. Let's re-run the CEICW as well.
<> <>
<> <> Note: The original performance and usage data may be lost.
<> <>
<> <> Please also ignore the prompted information and continue the process.
<> <>
<> <> After this action, please monitor the system for some time and see if
<> the
<> <> problem can be resolved.
<> <>
<> <> If you need further assistance, please don't hesitate to let me know.
<> <>
<> <>
<> <> Best regards,
<> <>
<> <> Robert Li(MSFT)
<> <>
<> <> Microsoft CSS Online Newsgroup Support
<> <>
<> <> Get Secure! - www.microsoft.com/security
<> <>
<> <> =====================================================
<> <>
<> <> This newsgroup only focuses on SBS technical issues. If you have
issues
<> <> regarding other Microsoft products, you'd better post in the
<> corresponding
<> <> newsgroups so that they can be resolved in an efficient and timely
<> manner.
<> <> You can locate the newsgroup here:
<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <>
<> <> When opening a new thread via the web interface, we recommend you
check
<> <> the
<> <> "Notify me of replies" box to receive e-mail notifications when there
<> are
<> <> any updates in your thread. When responding to posts via your
<> newsreader,
<> <> please "Reply to Group" so that others may learn and benefit from your
<> <> issue.
<> <>
<> <> Microsoft engineers can only focus on one issue per thread. Although
we
<> <> provide other information for your reference, we recommend you post
<> <> different incidents in different threads to keep the thread clean. In
<> <> doing
<> <> so, it will ensure your issues are resolved in a timely manner.
<> <>
<> <> For urgent issues, you may want to contact Microsoft CSS directly.
<> Please
<> <> check http://support.microsoft.com for regional support phone numbers.
<> <>
<> <> Any input or comments in this thread are highly appreciated.
<> <>
<> <> =====================================================
<> <>
<> <> This posting is provided "AS IS" with no warranties, and confers no
<> <> rights.
<> <>
<> <> --------------------
<> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
<> <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <Subject: Re: Server Usage Report
<> <> <Date: Wed, 28 Feb 2007 15:09:20 -0000
<> <> <Lines: 865
<> <> <X-Priority: 3
<> <> <X-MSMail-Priority: Normal
<> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <X-RFC2646: Format=Flowed; Original
<> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <Message-ID: <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl>
<> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <NNTP-Posting-Host: 80.168.252.171
<> <> <Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
<> <> <Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:20083
<> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <
<> <> <When I select Maintenance, I can only choose to Remove Monitoring,
as
<> I
<> <> have
<> <> <no option to Reinstall.
<> <> <
<> <> <Do I follow this, then do it again and Install?
<> <> <
<> <> <When I choose the Remove option, clicking Next gives me a screen
<> saying
<> <> that
<> <> <it needs 5Mb for the Server Tools Maintenance as well as 10Mb for the
<> <> <removal of the Monitoring - bit concerned over the 5Mb.
<> <> <
<> <> <Neil
<> <> <
<> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
<> <> <news:SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> Hi Neil,
<> <> <>
<> <> <> Thanks for updating.
<> <> <>
<> <> <> By now, Inn and I have tried all the methods but the problem still
<> <> cannot
<> <> <> be resolved. I also asked many my colleagues for advice about this
<> <> issue.
<> <> <> This problem may be more complex than expected. Thank you very much
<> for
<> <> <> your time and patience.
<> <> <>
<> <> <> Please take your time to reinstall the Monitoring component to see
<> if
<> <> the
<> <> <> problem can be resolved.
<> <> <>
<> <> <> To do this:
<> <> <>
<> <> <> 1. Open Control Panel and the double click Add or Remove Programs.
<> <> <> 2. Click Windows Small Business Server 2003 and click
Change/Remove.
<> <> <> 3. Click Next two times.
<> <> <> 4. Select Server Tools, select Maintenance.
<> <> <> 5. Click Monitoring below and then select Reinstall.
<> <> <> 6. Click Next two times.
<> <> <>
<> <> <> After this, please keep on monitoring for a period of time to see
if
<> <> the
<> <> <> problem can be resolved.
<> <> <>
<> <> <> I am looking forward to hear from you.
<> <> <>
<> <> <> If you need further assistance, please don't hesitate to let me
<> know.
<> <> <>
<> <> <> Best regards,
<> <> <>
<> <> <> Robert Li(MSFT)
<> <> <>
<> <> <> Microsoft CSS Online Newsgroup Support
<> <> <>
<> <> <> Get Secure! - www.microsoft.com/security
<> <> <>
<> <> <> =====================================================
<> <> <>
<> <> <> This newsgroup only focuses on SBS technical issues. If you have
<> issues
<> <> <> regarding other Microsoft products, you'd better post in the
<> <> corresponding
<> <> <> newsgroups so that they can be resolved in an efficient and timely
<> <> manner.
<> <> <> You can locate the newsgroup here:
<> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <>
<> <> <> When opening a new thread via the web interface, we recommend you
<> check
<> <> <> the
<> <> <> "Notify me of replies" box to receive e-mail notifications when
<> there
<> <> are
<> <> <> any updates in your thread. When responding to posts via your
<> <> newsreader,
<> <> <> please "Reply to Group" so that others may learn and benefit from
<> your
<> <> <> issue.
<> <> <>
<> <> <> Microsoft engineers can only focus on one issue per thread.
Although
<> we
<> <> <> provide other information for your reference, we recommend you post
<> <> <> different incidents in different threads to keep the thread clean.
<> In
<> <> <> doing
<> <> <> so, it will ensure your issues are resolved in a timely manner.
<> <> <>
<> <> <> For urgent issues, you may want to contact Microsoft CSS directly.
<> <> Please
<> <> <> check http://support.microsoft.com for regional support phone
<> numbers.
<> <> <>
<> <> <> Any input or comments in this thread are highly appreciated.
<> <> <>
<> <> <> =====================================================
<> <> <>
<> <> <> This posting is provided "AS IS" with no warranties, and confers no
<> <> <> rights.
<> <> <>
<> <> <> --------------------
<> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<> <> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <Subject: Re: Server Usage Report
<> <> <> <Date: Tue, 27 Feb 2007 15:48:59 -0000
<> <> <> <Lines: 691
<> <> <> <X-Priority: 3
<> <> <> <X-MSMail-Priority: Normal
<> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <> <X-RFC2646: Format=Flowed; Original
<> <> <> <Message-ID: <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <NNTP-Posting-Host: 80.168.252.171
<> <> <> <Path:
<> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
<> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<> microsoft.public.windows.server.sbs:19849
<> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <
<> <> <> <Maybe it is just a red herring then.
<> <> <> <
<> <> <> <My report still doesn't work though
<> <> <> <
<> <> <> <Neil
<> <> <> <
<> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
message
<> <> <> <news:vL8%231zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> <> Hi Neil,
<> <> <> <>
<> <> <> <> Thanks for updating.
<> <> <> <>
<> <> <> <> Based on my research, the ISA Event ID: 5 may be caused by
Backup
<> or
<> <> <> Anti
<> <> <> <> Virus software. Please check the Event Viewer, if it appears
<> <> randomly,
<> <> <> <> that's normal.
<> <> <> <>
<> <> <> <> If you have any update, please don't hesitate to let me know.
<> <> <> <>
<> <> <> <>
<> <> <> <> Best regards,
<> <> <> <>
<> <> <> <> Robert Li(MSFT)
<> <> <> <>
<> <> <> <> Microsoft CSS Online Newsgroup Support
<> <> <> <>
<> <> <> <> Get Secure! - www.microsoft.com/security
<> <> <> <>
<> <> <> <> =====================================================
<> <> <> <>
<> <> <> <> This newsgroup only focuses on SBS technical issues. If you have
<> <> issues
<> <> <> <> regarding other Microsoft products, you'd better post in the
<> <> <> corresponding
<> <> <> <> newsgroups so that they can be resolved in an efficient and
<> timely
<> <> <> manner.
<> <> <> <> You can locate the newsgroup here:
<> <> <> <>
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <>
<> <> <> <> When opening a new thread via the web interface, we recommend
you
<> <> check
<> <> <> <> the
<> <> <> <> "Notify me of replies" box to receive e-mail notifications when
<> <> there
<> <> <> are
<> <> <> <> any updates in your thread. When responding to posts via your
<> <> <> newsreader,
<> <> <> <> please "Reply to Group" so that others may learn and benefit
from
<> <> your
<> <> <> <> issue.
<> <> <> <>
<> <> <> <> Microsoft engineers can only focus on one issue per thread.
<> Although
<> <> we
<> <> <> <> provide other information for your reference, we recommend you
<> post
<> <> <> <> different incidents in different threads to keep the thread
<> clean.
<> <> In
<> <> <> <> doing
<> <> <> <> so, it will ensure your issues are resolved in a timely manner.
<> <> <> <>
<> <> <> <> For urgent issues, you may want to contact Microsoft CSS
<> directly.
<> <> <> Please
<> <> <> <> check http://support.microsoft.com for regional support phone
<> <> numbers.
<> <> <> <>
<> <> <> <> Any input or comments in this thread are highly appreciated.
<> <> <> <>
<> <> <> <> =====================================================
<> <> <> <>
<> <> <> <> This posting is provided "AS IS" with no warranties, and
confers
<> no
<> <> <> <> rights.
<> <> <> <>
<> <> <> <> --------------------
<> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <Subject: Re: Server Usage Report
<> <> <> <> <Date: Mon, 26 Feb 2007 14:24:01 -0000
<> <> <> <> <Lines: 548
<> <> <> <> <X-Priority: 3
<> <> <> <> <X-MSMail-Priority: Normal
<> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <> <> <X-RFC2646: Format=Flowed; Original
<> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <> <> <Message-ID: <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <NNTP-Posting-Host: 80.168.252.171
<> <> <> <> <Path:
<> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
<> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<> <> microsoft.public.windows.server.sbs:19638
<> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <
<> <> <> <> <No, I don't have real-time protection running on the server.
<> <> <> <> <
<> <> <> <> <Neil
<> <> <> <> <
<> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
<> message
<> <> <> <> <news:I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> <> <> Hi Neil,
<> <> <> <> <>
<> <> <> <> <> Thanks for updating.
<> <> <> <> <>
<> <> <> <> <> I am sorry for the delay response due to leaving office for
<> some
<> <> <> days.
<> <> <> <> <>
<> <> <> <> <> According to the event log, the logging stopped because the
<> <> logging
<> <> <> <> engine
<> <> <> <> <> was unable to write data to the log file. The error code
there
<> <> was
<> <> <> <> <> OX80070021. The code can be converted to
STIERR_DEVICE_LOCKED.
<> It
<> <> <> <> appears
<> <> <> <> <> that the log file was locked so that the data cannot be
<> written
<> <> into
<> <> <> <> the
<> <> <> <> <> file.
<> <> <> <> <>
<> <> <> <> <> Do you have any anti-virus software running on the server?
<> Based
<> <> on
<> <> <> my
<> <> <> <> <> research, the issue is probably caused because the anti-virus
<> <> <> real-time
<> <> <> <> <> scan engine locked that file.
<> <> <> <> <>
<> <> <> <> <> Here, I suggest you modify the anti-virus real-time scan
<> <> settings.
<> <> <> <> Ensure
<> <> <> <> <> that the ISA logging folder is excluded from the real-time
<> scan
<> <> <> range.
<> <> <> <> <> Restart the anti-virus software and monitoring to see if the
<> <> problem
<> <> <> <> will
<> <> <> <> <> occur again.
<> <> <> <> <>
<> <> <> <> <> I am looking forward to hear from you.
<> <> <> <> <>
<> <> <> <> <> If you need further assistance, please don't hesitate to let
<> me
<> <> <> know.
<> <> <> <> <>
<> <> <> <> <> Best regards,
<> <> <> <> <>
<> <> <> <> <> Robert Li(MSFT)
<> <> <> <> <>
<> <> <> <> <> Microsoft CSS Online Newsgroup Support
<> <> <> <> <>
<> <> <> <> <> Get Secure! - www.microsoft.com/security
<> <> <> <> <>
<> <> <> <> <> =====================================================
<> <> <> <> <>
<> <> <> <> <> This newsgroup only focuses on SBS technical issues. If you
<> have
<> <> <> issues
<> <> <> <> <> regarding other Microsoft products, you'd better post in the
<> <> <> <> corresponding
<> <> <> <> <> newsgroups so that they can be resolved in an efficient and
<> <> timely
<> <> <> <> manner.
<> <> <> <> <> You can locate the newsgroup here:
<> <> <> <> <>
<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <> <>
<> <> <> <> <> When opening a new thread via the web interface, we recommend
<> you
<> <> <> check
<> <> <> <> <> the
<> <> <> <> <> "Notify me of replies" box to receive e-mail notifications
<> when
<> <> <> there
<> <> <> <> are
<> <> <> <> <> any updates in your thread. When responding to posts via your
<> <> <> <> newsreader,
<> <> <> <> <> please "Reply to Group" so that others may learn and benefit
<> from
<> <> <> your
<> <> <> <> <> issue.
<> <> <> <> <>
<> <> <> <> <> Microsoft engineers can only focus on one issue per thread.
<> <> Although
<> <> <> we
<> <> <> <> <> provide other information for your reference, we recommend
you
<> <> post
<> <> <> <> <> different incidents in different threads to keep the thread
<> <> clean.
<> <> <> In
<> <> <> <> <> doing
<> <> <> <> <> so, it will ensure your issues are resolved in a timely
<> manner.
<> <> <> <> <>
<> <> <> <> <> For urgent issues, you may want to contact Microsoft CSS
<> <> directly.
<> <> <> <> Please
<> <> <> <> <> check http://support.microsoft.com for regional support phone
<> <> <> numbers.
<> <> <> <> <>
<> <> <> <> <> Any input or comments in this thread are highly appreciated.
<> <> <> <> <>
<> <> <> <> <> =====================================================
<> <> <> <> <>
<> <> <> <> <> This posting is provided "AS IS" with no warranties, and
<> confers
<> <> no
<> <> <> <> <> rights.
<> <> <> <> <>
<> <> <> <> <> --------------------
<> <> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <Subject: Re: Server Usage Report
<> <> <> <> <> <Date: Fri, 23 Feb 2007 11:57:56 -0000
<> <> <> <> <> <Lines: 410
<> <> <> <> <> <X-Priority: 3
<> <> <> <> <> <X-MSMail-Priority: Normal
<> <> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <> <> <> <X-RFC2646: Format=Flowed; Original
<> <> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <> <> <> <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <> <NNTP-Posting-Host: 80.168.252.171
<> <> <> <> <> <Path:
<> <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
<> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> microsoft.public.windows.server.sbs:19147
<> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <> <
<> <> <> <> <> <No matter what I try, including the details below I still
<> can't
<> <> get
<> <> <> it
<> <> <> <> to
<> <> <> <> <> <work.
<> <> <> <> <> <
<> <> <> <> <> <> hasn't
<> <> <> <> made
<> <> <> <> <> it
<> <> <> <> <> <work.
<> <> <> <> <> <
<> <> <> <> <> <Neil
<> <> <> <> <> <
<> <> <> <> <> <
<> <> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
<> <> message
<> <> <> <> <> <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> <> <> <> Hi Neil,
<> <> <> <> <> <>
<> <> <> <> <> <> After researching the MPS report, I cannot find any
<> warnings
<> <> or
<> <> <> <> errors
<> <> <> <> <> <> related to the Monitoring and Reporting.
<> <> <> <> <> <>
<> <> <> <> <> <> 1. If you use a router to access the Internet, usage
<> <> information
<> <> <> for
<> <> <> <> <> <> Internet activity will not be included in the report.
<> <> <> <> <> <> 2. If you have installed ISA on SBS 2003? If so, ISA will
<> <> track
<> <> <> the
<> <> <> <> <> <> Remote
<> <> <> <> <> <> Connection Activity and the Server Usage Report cannot
<> fetch
<> <> that
<> <> <> <> data.
<> <> <> <> <> <> You may configure the Server Usage Report to send ISA
logs.
<> <> <> <> <> <>
<> <> <> <> <> <> If you did receive the Web Activity by Computer report
<> before,
<> <> <> you
<> <> <> <> may
<> <> <> <> <> <> need
<> <> <> <> <> <> to disable the Reporting Service and then re-configure it.
<> To
<> <> do
<> <> <> <> that:
<> <> <> <> <> <>
<> <> <> <> <> <> 1.Open Server Management, and then click Monitoring and
<> <> Reporting
<> <> <> in
<> <> <> <> <> the
<> <> <> <> <> <> left pane.
<> <> <> <> <> <> 2.In the right pane, click Change Server Status Report
<> <> Settings.
<> <> <> <> <> <> 3.Click to select Server Usage Report, and then click
Edit.
<> <> <> <> <> <> 4.Click Content tab, and then click Add button to add the
<> <> logs,
<> <> <> such
<> <> <> <> as
<> <> <> <> <> <> ISA
<> <> <> <> <> <> logs.
<> <> <> <> <> <> 5.Follow the instruction to finish the Wizard.
<> <> <> <> <> <>
<> <> <> <> <> <> Then please take your time to monitoring the server.
<> <> <> <> <> <>
<> <> <> <> <> <> If you have any update, please don't hesitate to let me
<> know.
<> <> <> <> <> <>
<> <> <> <> <> <>
<> <> <> <> <> <> Best regards,
<> <> <> <> <> <>
<> <> <> <> <> <> Robert Li(MSFT)
<> <> <> <> <> <>
<> <> <> <> <> <> Microsoft CSS Online Newsgroup Support
<> <> <> <> <> <>
<> <> <> <> <> <> Get Secure! - www.microsoft.com/security
<> <> <> <> <> <>
<> <> <> <> <> <> =====================================================
<> <> <> <> <> <>
<> <> <> <> <> <> This newsgroup only focuses on SBS technical issues. If
you
<> <> have
<> <> <> <> issues
<> <> <> <> <> <> regarding other Microsoft products, you'd better post in
<> the
<> <> <> <> <> corresponding
<> <> <> <> <> <> newsgroups so that they can be resolved in an efficient
and
<> <> <> timely
<> <> <> <> <> manner.
<> <> <> <> <> <> You can locate the newsgroup here:
<> <> <> <> <> <>
<> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <> <> <>
<> <> <> <> <> <> When opening a new thread via the web interface, we
<> recommend
<> <> you
<> <> <> <> check
<> <> <> <> <> <> the
<> <> <> <> <> <> "Notify me of replies" box to receive e-mail notifications
<> <> when
<> <> <> <> there
<> <> <> <> <> are
<> <> <> <> <> <> any updates in your thread. When responding to posts via
<> your
<> <> <> <> <> newsreader,
<> <> <> <> <> <> please "Reply to Group" so that others may learn and
<> benefit
<> <> from
<> <> <> <> your
<> <> <> <> <> <> issue.
<> <> <> <> <> <>
<> <> <> <> <> <> Microsoft engineers can only focus on one issue per
thread.
<> <> <> Although
<> <> <> <> we
<> <> <> <> <> <> provide other information for your reference, we recommend
<> you
<> <> <> post
<> <> <> <> <> <> different incidents in different threads to keep the
thread
<> <> <> clean.
<> <> <> <> In
<> <> <> <> <> <> doing
<> <> <> <> <> <> so, it will ensure your issues are resolved in a timely
<> <> manner.
<> <> <> <> <> <>
<> <> <> <> <> <> For urgent issues, you may want to contact Microsoft CSS
<> <> <> directly.
<> <> <> <> <> Please
<> <> <> <> <> <> check http://support.microsoft.com for regional support
<> phone
<> <> <> <> numbers.
<> <> <> <> <> <>
<> <> <> <> <> <> Any input or comments in this thread are highly
<> appreciated.
<> <> <> <> <> <>
<> <> <> <> <> <> =====================================================
<> <> <> <> <> <>
<> <> <> <> <> <> This posting is provided "AS IS" with no warranties, and
<> <> confers
<> <> <> no
<> <> <> <> <> <> rights.
<> <> <> <> <> <>
<> <> <> <> <> <> --------------------
<> <> <> <> <> <> <X-Tomcat-ID: 244766817
<> <> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <MIME-Version: 1.0
<> <> <> <> <> <> <Content-Type: text/plain
<> <> <> <> <> <> <Content-Transfer-Encoding: 7bit
<> <> <> <> <> <> <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
<> <> <> <> <> <> <Organization: Microsoft
<> <> <> <> <> <> <Date: Fri, 02 Feb 2007 11:56:09 GMT
<> <> <> <> <> <> <Subject: Re: Server Usage Report
<> <> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <Message-ID: <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <Lines: 247
<> <> <> <> <> <> <Path: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> microsoft.public.windows.server.sbs:14591
<> <> <> <> <> <> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<> <> <> <> <> <> <
<> <> <> <> <> <> <Hi Neil,
<> <> <> <> <> <> <
<> <> <> <> <> <> <Thanks for updating.
<> <> <> <> <> <> <
<> <> <> <> <> <> <Have researching all the logs, I cannot find the cause of
<> <> this
<> <> <> <> issue.
<> <> <> <> <> I
<> <> <> <> <> <> <find this may be a bug of SBS server. Someone has
reported
<> a
<> <> <> bug:
<> <> <> <> Some
<> <> <> <> <> <> VPN
<> <> <> <> <> <> <accesses are not listed in the "Remote Connection
<> Activity"
<> <> <> section
<> <> <> <> in
<> <> <> <> <> <> <Server Usage Report. Maybe your situation is like that.
<> <> <> <> <> <> <
<> <> <> <> <> <> <Please send me the MPS-Report to v-robeli(a)microsoft.com
<> with
<> <> <> <> <> <> <subject:37507673- Server Usage Report
<> <> <> <> <> <> <for further research.
<> <> <> <> <> <> <
<> <> <> <> <> <> <> <> <> <> <> <
<> <> <> <> <> <> <Have a nice weekend.
<> <> <> <> <> <> <
<> <> <> <> <> <> <
<> <> <> <> <> <> <Best regards,
<> <> <> <> <> <> <
<> <> <> <> <> <> <Robert Li(MSFT)
<> <> <> <> <> <> <
<> <> <> <> <> <> <Microsoft CSS Online Newsgroup Support
<> <> <> <> <> <> <
<> <> <> <> <> <> <Get Secure! - www.microsoft.com/security
<> <> <> <> <> <> <
<> <> <> <> <> <> <=====================================================
<> <> <> <> <> <> <
<> <> <> <> <> <> <This newsgroup only focuses on SBS technical issues. If
<> you
<> <> have
<> <> <> <> <> issues
<> <> <> <> <> <> <regarding other Microsoft products, you'd better post in
<> the
<> <> <> <> <> <> corresponding
<> <> <> <> <> <> <newsgroups so that they can be resolved in an efficient
<> and
<> <> <> timely
<> <> <> <> <> <> manner.
<> <> <> <> <> <> <You can locate the newsgroup here:
<> <> <> <> <> <>
<> <> <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <> <> <> <
<> <> <> <> <> <> <When opening a new thread via the web interface, we
<> recommend
<> <> <> you
<> <> <> <> <> check
<> <> <> <> <> <> the
<> <> <> <> <> <> <"Notify me of replies" box to receive e-mail
notifications
<> <> when
<> <> <> <> there
<> <> <> <> <> are
<> <> <> <> <> <> <any updates in your thread. When responding to posts via
<> your
<> <> <> <> <> newsreader,
<> <> <> <> <> <> <please "Reply to Group" so that others may learn and
<> benefit
<> <> <> from
<> <> <> <> your
<> <> <> <> <> <> <issue.
<> <> <> <> <> <> <
<> <> <> <> <> <> <Microsoft engineers can only focus on one issue per
<> thread.
<> <> <> <> Although
<> <> <> <> <> we
<> <> <> <> <> <> <provide other information for your reference, we
recommend
<> <> you
<> <> <> post
<> <> <> <> <> <> <different incidents in different threads to keep the
<> thread
<> <> <> clean.
<> <> <> <> In
<> <> <> <> <> <> doing
<> <> <> <> <> <> <so, it will ensure your issues are resolved in a timely
<> <> manner.
<> <> <> <> <> <> <
<> <> <> <> <> <> <For urgent issues, you may want to contact Microsoft CSS
<> <> <> directly.
<> <> <> <> <> Please
<> <> <> <> <> <> <check http://support.microsoft.com for regional support
<> phone
<> <> <> <> numbers.
<> <> <> <> <> <> <
<> <> <> <> <> <> <Any input or comments in this thread are highly
<> appreciated.
<> <> <> <> <> <> <
<> <> <> <> <> <> <=====================================================
<> <> <> <> <> <> <
<> <> <> <> <> <> <This posting is provided "AS IS" with no warranties, and
<> <> confers
<> <> <> no
<> <> <> <> <> <> rights.
<> <> <> <> <> <> <
<> <> <> <> <> <> <--------------------
<> <> <> <> <> <> <<X-Tomcat-ID: 278370399
<> <> <> <> <> <> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <> <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <> <<MIME-Version: 1.0
<> <> <> <> <> <> <<Content-Type: text/plain
<> <> <> <> <> <> <<Content-Transfer-Encoding: 7bit
<> <> <> <> <> <> <<From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
<> <> <> <> <> <> <<Organization: Microsoft
<> <> <> <> <> <> <<Date: Wed, 31 Jan 2007 13:39:24 GMT
<> <> <> <> <> <> <<Subject: Re: Server Usage Report
<> <> <> <> <> <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <<Message-ID: <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <<Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <<Lines: 169
<> <> <> <> <> <> <<Path: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <> <> <<Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <> microsoft.public.windows.server.sbs:14095
<> <> <> <> <> <> <<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<> <> <> <> <> <> <<
<> <> <> <> <> <> <<Hi Archie,
<> <> <> <> <> <> <<
<> <> <> <> <> <> <<Please take your time to help me collect the log, MPS
<> Report
<> <> <> and
<> <> <> <> send
<> <> <> <> <> to
<> <> <> <> <> <> <<v-robeli(a)microsoft.com. After the reinstallation, the
<> <> situation
<> <> <> <> may
<> <> <> <> <> <> change
<> <> <> <> <> <> <<on your server. After researching the report, we can
know
<> <> the
<> <> <> <> <> situation
<> <> <> <> <> <> of
<> <> <> <> <> <> <<your server more clearly and give you troubleshooting
<> <> <> suggestions.
<> <> <> <> <> <> Thanks
<> <> <> <> <> <> <<for understanding.
<> <> <> <> <> <> <<
<> <> <> <> <> <> < <> <> <> <> <> <<
<> <> <> <> <> <> <<Best regards,
<> <> <> <> <> <> <<
<> <> <> <> <> <> <<Robert Li(MSFT)
<> <> <> <> <> <> <<
<> <> <> <> <> <> <<Microsoft CSS Online Newsgroup Support
<> <> <> <> <> <> <<
<> <> <> <> <> <> <<Get Secure! - www.microsoft.com/security
<> <> <> <> <> <> <<
<> <> <> <> <> <> <<====================================================
<> <> <> <> <> <> <<
<> <> <> <> <> <> <<PLEASE NOTE: The partner managed newsgroups are
provided
<> <> <> toassist
<> <> <> <> <> with
<> <> <> <> <> <> <<break/fix issues and simple how to questions.
<> <> <> <> <> <> <<We also love to hear your product feedback! Let us know
<> <> what
<> <> <> you
<> <> <> <> <> think
<> <> <> <> <> <> by
<> <> <> <> <> <> <<posting from the web interface: Partner Feedback
<> <> <> <> <> <> <<from your newsreader:
<> <> <> <> <> microsoft.private.directaccess.partnerfeedback.
<> <> <> <> <> <> <<
<> <> <> <> <> <> <<We look forward to hearing from you!
<> <> <> <> <> <> <<
<> <> <> <> <> <> <<====================================================
<> <> <> <> <> <> <<
<> <> <> <> <> <> <<When responding to posts, please "Reply to Group" via
<> your
<> <> <> <> newsreader
<> <> <> <> <> so
<> <> <> <> <> <> <<that others may learn and benefit from this issue.
<> <> <> <> <> <> <<
<> <> <> <> <> <> <<====================================================
<> <> <> <> <> <> <<
<> <> <> <> <> <> <<This posting is provided "AS IS" with no warranties, and
<> <> <> confers
<> <> <> <> no
<> <> <> <> <> <> <rights.
<> <> <> <> <> <> <<
<> <> <> <> <> <> <<====================================================
<> <> <> <> <> <> <<
<> <> <> <> <> <> <<
<> <> <> <> <> <> <<--------------------
<> <> <> <> <> <> <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <> <> <> <> <<<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <> <> <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <> <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <<<Subject: Re: Server Usage Report
<> <> <> <> <> <> <<<Date: Tue, 30 Jan 2007 14:28:52 -0000
<> <> <> <> <> <> <<<Lines: 125
<> <> <> <> <> <> <<<X-Priority: 3
<> <> <> <> <> <> <<<X-MSMail-Priority: Normal
<> <> <> <> <> <> <<<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <> <> <> <> <<<X-RFC2646: Format=Flowed; Original
<> <> <> <> <> <> <<<X-MimeOLE: Produced By Microsoft MimeOLE
V6.00.2900.3028
<> <> <> <> <> <> <<<Message-ID: <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <> <<<Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <<<NNTP-Posting-Host: 80.168.252.171
<> <> <> <> <> <> <<<Path:
<> <> <> <> <>
<> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
<> <> <> <> <> <> <<<Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <> microsoft.public.windows.server.sbs:13773
<> <> <> <> <> <> <<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <<<
<> <> <> <> <> <> <<<The Server reports still are excluding the remote
access
<> <> part
<> <> <> of
<> <> <> <> the
<> <> <> <> <> <> <<<reports. All the other information has come back
again.
<> <> The
<> <> <> <> remote
<> <> <> <> <> <> <<access
<> <> <> <> <> <> <<<is definitely being recorded in the IN*.log files
still.
<> <> <> <> <> <> <<<
<> <> <> <> <> <> <<<
<> <> <> <> <> <> <<<
<> <> <> <> <> <> <<<Looking at the SBSMonitoring databases, the relevant
<> tables
<> <> <> for
<> <> <> <> <> Remote
<> <> <> <> <> <> <<<access are indeed empty, so the collection of them
must
<> be
<> <> <> <> failing
<> <> <> <> <> for
<> <> <> <> <> <> <<some
<> <> <> <> <> <> <<<reason?
<> <> <> <> <> <> <<<
<> <> <> <> <> <> <<<
<> <> <> <> <> <> <<<Help!
<> <> <> <> <> <> <<<
<> <> <> <> <> <> <<<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com>
wrote
<> in
<> <> <> <> message
<> <> <> <> <> <> <<<news:nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> <> <> <> <<<> Hi Neil,
<> <> <> <> <> <> <<<>
<> <> <> <> <> <> <<<> This is Robert Li, Inn Jin is temporarily out of the
<> <> <> Newsgroups
<> <> <> <> <> and
<> <> <> <> <> I
<> <> <> <> <> <> am
<> <> <> <> <> <> <<<> his backup.
<> <> <> <> <> <> <<<>
<> <> <> <> <> <> <<<> I just write to see how the things are going on, if
<> you
<> <> have
<> <> <> <> any
<> <> <> <> <> <> <<<> questions,
<> <> <> <> <> <> <<<> please don't hesitate to let me know.
<> <> <> <> <> <> <<<>
<> <> <> <> <> <> <<<> Best regards,
<> <> <> <> <> <> <<<>
<> <> <> <> <> <> <<<> Robert Li(MSFT)
<> <> <> <> <> <> <<<>
<> <> <> <> <> <> <<<> Microsoft CSS Online Newsgroup Support
<> <> <> <> <> <> <<<>
<> <> <> <> <> <> <<<> Get Secure! - www.microsoft.com/security
<> <> <> <> <> <> <<<>
<> <> <> <> <> <> <<<> ====================================================
<> <> <> <> <> <> <<<>
<> <> <> <> <> <> <<<> PLEASE NOTE: The partner managed newsgroups are
<> provided
<> <> <> <> toassist
<> <> <> <> <> <> with
<> <> <> <> <> <> <<<> break/fix issues and simple how to questions.
<> <> <> <> <> <> <<<> We also love to hear your product feedback! Let us
<> know
<> <> <> what
<> <> <> <> you
<> <> <> <> <> <> think
<> <> <> <> <> <> <<by
<> <> <> <> <> <> <<<> posting from the web interface: Partner Feedback
<> <> <> <> <> <> <<<> from your newsreader:
<> <> <> <> <> <> microsoft.private.directaccess.partnerfeedback.
<> <> <> <> <> <> <<<>
<> <> <> <> <> <> <<<> We look forward to hearing from you!
<> <> <> <> <> <> <<<>
<> <> <> <> <> <> <<<> ====================================================
<> <> <> <> <> <> <<<>
<> <> <> <> <> <> <<<> When responding to posts, please "Reply to Group" via
<> <> your
<> <> <> <> <> newsreader
<> <> <> <> <> <> so
<> <> <> <> <> <> <<<> that others may learn and benefit from this issue.
<> <> <> <> <> <> <<<>
<> <> <> <> <> <> <<<> ====================================================
<> <> <> <> <> <> <<<>
<> <> <> <> <> <> <<<> This posting is provided "AS IS" with no warranties,
<> and
<> <> <> <> confers
<> <> <> <> <> no
<> <> <> <> <> <> <<<> rights.
<> <> <> <> <> <> <<<>
<> <> <> <> <> <> <<<> ====================================================
<> <> <> <> <> <> <<<>
<> <> <> <> <> <> <<<>
<> <> <> <> <> <> <<<> --------------------
<> <> <> <> <> <> <<<> <X-Tomcat-ID: 287316058
<> <> <> <> <> <> <<<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <> <> <<<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <<<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <> <<<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <<<> <MIME-Version: 1.0
<> <> <> <> <> <> <<<> <Content-Type: text/plain
<> <> <> <> <> <> <<<> <Content-Transfer-Encoding: 7bit
<> <> <> <> <> <> <<<> <From: v-innjin(a)online.microsoft.com ("Inn Jin
<> [MSFT]")
<> <> <> <> <> <> <<<> <Organization: Microsoft
<> <> <> <> <> <> <<<> <Date: Fri, 26 Jan 2007 14:52:53 GMT
<> <> <> <> <> <> <<<> <Subject: Re: Server Usage Report
<> <> <> <> <> <> <<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <<<> <Message-ID:
<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <<<> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <<<> <Lines: 41
<> <> <> <> <> <> <<<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <> <> <<<> <Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <> <> microsoft.public.windows.server.sbs:12958
<> <> <> <> <> <> <<<> <NNTP-Posting-Host: tomcatimport2.phx.gbl
<> 10.201.218.182
<> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <<<> <Hi Neil,
<> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <<<> <Thank you for reply, please monitoring your server
<> for
<> a
<> <> <> <> period
<> <> <> <> <> of
<> <> <> <> <> <> <time,
<> <> <> <> <> <> <<<> if
<> <> <> <> <> <> <<<> <you have update, feel free to let me know!
<> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <<<> <Have a nice day!
<> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <<<> <Best regards,
<> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <<<> <Inn Jin (MSFT)
<> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <<<> <Microsoft CSS Online Newsgroup Support
<> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <<<> <Get Secure! - www.microsoft.com/security
<> <> <> <> <> <> <<<>
<=====================================================
<> <> <> <> <> <> <<<> <This newsgroup only focuses on SBS technical
issues.
<> If
<> <> you
<> <> <> <> have
<> <> <> <> <> <> issues
<> <> <> <> <> <> <<<> <regarding other Microsoft products, you'd better
post
<> in
<> <> <> the
<> <> <> <> <> <> <<<> corresponding
<> <> <> <> <> <> <<<> <newsgroups so that they can be resolved in an
<> efficient
<> <> and
<> <> <> <> <> timely
<> <> <> <> <> <> <<<> manner.
<> <> <> <> <> <> <<<> <You can locate the newsgroup here:
<> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <<<>
<> <> <> <> <>
<> <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <<<> <When opening a new thread via the web interface, we
<> <> <> recommend
<> <> <> <> you
<> <> <> <> <> <> check
<> <> <> <> <> <> <<<> the
<> <> <> <> <> <> <<<> <"Notify me of replies" box to receive e-mail
<> <> notifications
<> <> <> <> when
<> <> <> <> <> <> there
<> <> <> <> <> <> <<are
<> <> <> <> <> <> <<<> <any updates in your thread. When responding to posts
<> via
<> <> <> your
<> <> <> <> <> <> <<newsreader,
<> <> <> <> <> <> <<<> <please "Reply to Group" so that others may learn and
<> <> <> benefit
<> <> <> <> from
<> <> <> <> <> <> your
<> <> <> <> <> <> <<<> <issue.
<> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <<<> <Microsoft engineers can only focus on one issue per
<> <> thread.
<> <> <> <> <> Although
<> <> <> <> <> <> we
<> <> <> <> <> <> <<<> <provide other information for your reference, we
<> <> recommend
<> <> <> you
<> <> <> <> <> post
<> <> <> <> <> <> <<<> <different incidents in different threads to keep the
<> <> thread
<> <> <> <> <> clean.
<> <> <> <> <> <> In
<> <> <> <> <> <> <<<> doing
<> <> <> <> <> <> <<<> <so, it will ensure your issues are resolved in a
<> timely
<> <> <> <> manner.
<> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <<<> <For urgent issues, you may want to contact Microsoft
<> CSS
<> <> <> <> <> directly.
<> <> <> <> <> <> <<Please
<> <> <> <> <> <> <<<> <check http://support.microsoft.com for regional
<> support
<> <> <> phone
<> <> <> <> <> <> numbers.
<> <> <> <> <> <> <<<> <Any input or comments in this thread are highly
<> <> <> appreciated.
<> <> <> <> <> <> <<<>
<=====================================================
<> <> <> <> <> <> <<<> <This posting is provided "AS IS" with no warranties,
<> and
<> <> <> <> confers
<> <> <> <> <> no
<> <> <> <> <> <> <<<> rights.
<> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <<<>
<> <> <> <> <> <> <<<
<> <> <> <> <> <> <<<
<> <> <> <> <> <> <<<
<> <> <> <> <> <> <<
<> <> <> <> <> <> <<
<> <> <> <> <> <> <
<> <> <> <> <> <> <
<> <> <> <> <> <>
<> <> <> <> <> <
<> <> <> <> <> <
<> <> <> <> <> <
<> <> <> <> <>
<> <> <> <> <
<> <> <> <> <
<> <> <> <> <
<> <> <> <>
<> <> <> <
<> <> <> <
<> <> <> <
<> <> <>
<> <> <
<> <> <
<> <> <
<> <>
<> <
<> <
<> <
<>
<
<
<

From: Neil Jordan on 22 Mar 2007 05:22

Hi Robert.

Made the log file location change, but that didn't cure it.

With regard the registry, I found the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMONITORING

key, but can't see values/keys detailed below that.

At that level I have:

(Default) value and the following keys:

MSSQLServer

Replication

Setup

SQLServerAgent

Tracking

With regard to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring

I have

LoggingLevel (2)

MaxLogSize (5)

MCWRun (1)

MSDE_InstanceID (15)

NumberDaysUsage (1)

I do not have MSDE_Location, nor RunDredger

Neil

"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
news:CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl...
> Hi Neil,
>
> Thanks for updating.
>
> I am sorry to know the problem still exists after reinstalling the
> Monitoring component. I apologize for the inconvenience to you. Although
> Inn and I have tried our best, the problem cannot be resolved. The problem
> seems to be more complex and time consuming. Thanks for your understanding
> and patience.
>
> I had a discussion with our engineers asked them for idea. The problem may
> be caused by the bad RRAS log. Please make the following changes in the
> RRAS logging and then check whether the usage report gives us the
> necessary
> details:
>
> 1. Open the Routing and Remote Access Console.
> 2. Navigate to "Remote Access Logging".
> 3. Click on the "Local File" on the right pane and go to properties.
> 4. Click on Log File.
> 5. Change the location for the log.
> 6. Then we need to wait for 24 hours for the new usage report to get
> generated.
> 7. This will create a new log daily and allow us to further narrow down
> the
> issue if it is not resolved by making this change.
>
> Then please check the following registry:
>
> Note: Please backup the registry before you modify.
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
> Server\SBSMONITORING
> (Default)
> {6DC86044-0C71-11d3-9E18-00C04F79D434}
> {E07FDDA4-5A21-11d2-9DAD-00C04F79D434}
> {E07FDDA6-5A21-11d2-9DAD-00C04F79D434}
> {E07FDDAD-5A21-11d2-9DAD-00C04F79D434}
>
> All above strings have empty Value data.
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
> LoggingLevel Base: Hoxadecimal Value data: 2
> MaxLogSize Base: Hoxadecimal Value data: 5
> MCWRun Base: Hoxadecimal Value data: 1
> MSDE_InstanceID Base: Hoxadecimal Value data: f
> MSDE_Location Value data: C:\Program Files\Microsoft SQL Server (This
> value may be different from yours)
> RunDredger Base: Hoxadecimal Value data:0
>
> Then please monitoring the server and see if the problem can be resolved.
>
> I am looking forward to hear from you.
>
> If you need further assistance, please don't hesitate to let me know.
>
> Best regards,
>
> Robert Li(MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
>
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check
> the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In
> doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
>
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> --------------------
> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl>
> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl>
> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl>
> <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl>
> <6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl>
> <Subject: Re: Server Usage Report
> <Date: Mon, 19 Mar 2007 09:44:59 -0000
> <Lines: 1294
> <X-Priority: 3
> <X-MSMail-Priority: Normal
> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <X-RFC2646: Format=Flowed; Original
> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <Message-ID: <eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl>
> <Newsgroups: microsoft.public.windows.server.sbs
> <NNTP-Posting-Host: 80.168.252.171
> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:23726
> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <
> <Finished the re-installation, but still doesn't appear in the logs.
> <
> <Neil
> <
> <
> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
> <news:6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl...
> <> Hi Neil,
> <>
> <> Thanks for updating.
> <>
> <> I took the steps to uninstall the SBS Monitoring component and that
> worked
> <> successfully. It's expected behavior that some registries and virtual
> <> directory don't not exist, because the configurations are different
> <> between
> <> you server and my test machine. Please take you time to reinstall the
> <> Monitoring component. Then keep monitoring the server to see if the
> issue
> <> will reoccur.
> <>
> <> Thanks again for your time and cooperation.
> <>
> <> If you need further assistance, please don't hesitate to let me know
> <>
> <> Best regards,
> <>
> <> Robert Li(MSFT)
> <>
> <> Microsoft CSS Online Newsgroup Support
> <>
> <> Get Secure! - www.microsoft.com/security
> <>
> <> =====================================================
> <>
> <> This newsgroup only focuses on SBS technical issues. If you have issues
> <> regarding other Microsoft products, you'd better post in the
> corresponding
> <> newsgroups so that they can be resolved in an efficient and timely
> manner.
> <> You can locate the newsgroup here:
> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <>
> <> When opening a new thread via the web interface, we recommend you check
> <> the
> <> "Notify me of replies" box to receive e-mail notifications when there
> are
> <> any updates in your thread. When responding to posts via your
> newsreader,
> <> please "Reply to Group" so that others may learn and benefit from your
> <> issue.
> <>
> <> Microsoft engineers can only focus on one issue per thread. Although we
> <> provide other information for your reference, we recommend you post
> <> different incidents in different threads to keep the thread clean. In
> <> doing
> <> so, it will ensure your issues are resolved in a timely manner.
> <>
> <> For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> <> check http://support.microsoft.com for regional support phone numbers.
> <>
> <> Any input or comments in this thread are highly appreciated.
> <>
> <> =====================================================
> <>
> <> This posting is provided "AS IS" with no warranties, and confers no
> <> rights.
> <>
> <> --------------------
> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
> <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl>
> <> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl>
> <> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl>
> <> <Subject: Re: Server Usage Report
> <> <Date: Thu, 8 Mar 2007 09:43:25 -0000
> <> <Lines: 1101
> <> <X-Priority: 3
> <> <X-MSMail-Priority: Normal
> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <X-RFC2646: Format=Flowed; Original
> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <Message-ID: <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl>
> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <NNTP-Posting-Host: 80.168.252.171
> <> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
> <> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:21673
> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <
> <> <Hi
> <> <
> <> <Getting there slowly.
> <> <
> <> <> before
> <> <the items below which might explain some of the differences.
> <> <> <Deleted the first Registry key, the second didn't exist
> <> <The Monitoring site in IIS wasn't there.
> <> <Renamed the MSSQL$SBSMONITORING - had to stop it in the SQL server
> first
> <> <though
> <> <inetpub\monitoring didn't exist
> <> <Now I am waiting to get an opportunity to reboot again.
> <> <
> <> <However I have to say that I will be unlikely to want to run the CEICW
> <> given
> <> <all the problems I have had with it in the past!
> <> <
> <> <Neil
> <> <
> <> <
> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
> <> <news:PzEDcO%23WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> Hi Neil,
> <> <>
> <> <> Thanks for updating.
> <> <>
> <> <> Since you have no option to reinstall Monitoring component, please
> take
> <> <> the
> <> <> following steps:
> <> <>
> <> <> 1. Uninstall the SBS Monitoring component
> <> <>
> <> <> 1) Click Start, click Control Panel, and then click Add or Remove
> <> <> Programs.
> <> <> 2) Select Windows Small Business Server 2003 and then click
> <> Change/Remove.
> <> <> The Setup Wizard appears.
> <> <> 3) Click Next to start the wizard.
> <> <> 4)On the Windows Configuration page, click Next.
> <> <> 5) On the Component Selection page, in the Action column, change
> Server
> <> <> Tools to Maintenance, change Monitoring component to Remove, and
> then
> <> <> click
> <> <> Next.
> <> <> 6)On the Component Summary page, click Next.
> <> <> 7) Click Finish.
> <> <>
> <> <> 2. Delete Registry Keys
> <> <>
> <> <> 1) Delete
> <> <> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
> <> <> 2) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
> <> <> Server\SBSMONITORING
> <> <>
> <> <> 3. Delete IIS Virtual Directory
> <> <>
> <> <> 1)Open IIS, expand servername, Web Sites, Default Web Site
> <> <> 2)Delete Monitoring
> <> <>
> <> <> 4. Rename Folders
> <> <>
> <> <> 1) Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING
> to
> <> <> MSSQL$SBSMONITORING.OLD
> <> <> 2) Rename C:\inetpub\monitoring to monitoring.old
> <> <>
> <> <> 5. Reboot the server, and install the Monitoring component
> <> <>
> <> <> 1) In Add or Remove Programs, select Windows Small Business Server
> 2003
> <> <> and
> <> <> then click Change/Remove. The Setup Wizard appears.
> <> <> 2) Click Next.
> <> <> 3)On the Windows Configuration page, click Next.
> <> <> 4) On the Component Selection page, in the Action column, change
> Server
> <> <> Tools to Maintenance, change Monitoring component to Install, and
> then
> <> <> click Next.
> <> <> 5) On the Logon Information page, click Next.
> <> <> 6)On the Component Summary page, click Next.
> <> <> 7)Click Finish.
> <> <>
> <> <> 6. Let's re-run the CEICW as well.
> <> <>
> <> <> Note: The original performance and usage data may be lost.
> <> <>
> <> <> Please also ignore the prompted information and continue the
> process.
> <> <>
> <> <> After this action, please monitor the system for some time and see
> if
> <> the
> <> <> problem can be resolved.
> <> <>
> <> <> If you need further assistance, please don't hesitate to let me
> know.
> <> <>
> <> <>
> <> <> Best regards,
> <> <>
> <> <> Robert Li(MSFT)
> <> <>
> <> <> Microsoft CSS Online Newsgroup Support
> <> <>
> <> <> Get Secure! - www.microsoft.com/security
> <> <>
> <> <> =====================================================
> <> <>
> <> <> This newsgroup only focuses on SBS technical issues. If you have
> issues
> <> <> regarding other Microsoft products, you'd better post in the
> <> corresponding
> <> <> newsgroups so that they can be resolved in an efficient and timely
> <> manner.
> <> <> You can locate the newsgroup here:
> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <>
> <> <> When opening a new thread via the web interface, we recommend you
> check
> <> <> the
> <> <> "Notify me of replies" box to receive e-mail notifications when
> there
> <> are
> <> <> any updates in your thread. When responding to posts via your
> <> newsreader,
> <> <> please "Reply to Group" so that others may learn and benefit from
> your
> <> <> issue.
> <> <>
> <> <> Microsoft engineers can only focus on one issue per thread. Although
> we
> <> <> provide other information for your reference, we recommend you post
> <> <> different incidents in different threads to keep the thread clean.
> In
> <> <> doing
> <> <> so, it will ensure your issues are resolved in a timely manner.
> <> <>
> <> <> For urgent issues, you may want to contact Microsoft CSS directly.
> <> Please
> <> <> check http://support.microsoft.com for regional support phone
> numbers.
> <> <>
> <> <> Any input or comments in this thread are highly appreciated.
> <> <>
> <> <> =====================================================
> <> <>
> <> <> This posting is provided "AS IS" with no warranties, and confers no
> <> <> rights.
> <> <>
> <> <> --------------------
> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
> <> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
> <> <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <Subject: Re: Server Usage Report
> <> <> <Date: Wed, 28 Feb 2007 15:09:20 -0000
> <> <> <Lines: 865
> <> <> <X-Priority: 3
> <> <> <X-MSMail-Priority: Normal
> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <> <X-RFC2646: Format=Flowed; Original
> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <> <Message-ID: <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl>
> <> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <NNTP-Posting-Host: 80.168.252.171
> <> <> <Path:
> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.server.sbs:20083
> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <
> <> <> <When I select Maintenance, I can only choose to Remove Monitoring,
> as
> <> I
> <> <> have
> <> <> <no option to Reinstall.
> <> <> <
> <> <> <Do I follow this, then do it again and Install?
> <> <> <
> <> <> <When I choose the Remove option, clicking Next gives me a screen
> <> saying
> <> <> that
> <> <> <it needs 5Mb for the Server Tools Maintenance as well as 10Mb for
> the
> <> <> <removal of the Monitoring - bit concerned over the 5Mb.
> <> <> <
> <> <> <Neil
> <> <> <
> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
> <> <> <news:SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> <> Hi Neil,
> <> <> <>
> <> <> <> Thanks for updating.
> <> <> <>
> <> <> <> By now, Inn and I have tried all the methods but the problem
> still
> <> <> cannot
> <> <> <> be resolved. I also asked many my colleagues for advice about
> this
> <> <> issue.
> <> <> <> This problem may be more complex than expected. Thank you very
> much
> <> for
> <> <> <> your time and patience.
> <> <> <>
> <> <> <> Please take your time to reinstall the Monitoring component to
> see
> <> if
> <> <> the
> <> <> <> problem can be resolved.
> <> <> <>
> <> <> <> To do this:
> <> <> <>
> <> <> <> 1. Open Control Panel and the double click Add or Remove
> Programs.
> <> <> <> 2. Click Windows Small Business Server 2003 and click
> Change/Remove.
> <> <> <> 3. Click Next two times.
> <> <> <> 4. Select Server Tools, select Maintenance.
> <> <> <> 5. Click Monitoring below and then select Reinstall.
> <> <> <> 6. Click Next two times.
> <> <> <>
> <> <> <> After this, please keep on monitoring for a period of time to see
> if
> <> <> the
> <> <> <> problem can be resolved.
> <> <> <>
> <> <> <> I am looking forward to hear from you.
> <> <> <>
> <> <> <> If you need further assistance, please don't hesitate to let me
> <> know.
> <> <> <>
> <> <> <> Best regards,
> <> <> <>
> <> <> <> Robert Li(MSFT)
> <> <> <>
> <> <> <> Microsoft CSS Online Newsgroup Support
> <> <> <>
> <> <> <> Get Secure! - www.microsoft.com/security
> <> <> <>
> <> <> <> =====================================================
> <> <> <>
> <> <> <> This newsgroup only focuses on SBS technical issues. If you have
> <> issues
> <> <> <> regarding other Microsoft products, you'd better post in the
> <> <> corresponding
> <> <> <> newsgroups so that they can be resolved in an efficient and
> timely
> <> <> manner.
> <> <> <> You can locate the newsgroup here:
> <> <> <>
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <>
> <> <> <> When opening a new thread via the web interface, we recommend you
> <> check
> <> <> <> the
> <> <> <> "Notify me of replies" box to receive e-mail notifications when
> <> there
> <> <> are
> <> <> <> any updates in your thread. When responding to posts via your
> <> <> newsreader,
> <> <> <> please "Reply to Group" so that others may learn and benefit from
> <> your
> <> <> <> issue.
> <> <> <>
> <> <> <> Microsoft engineers can only focus on one issue per thread.
> Although
> <> we
> <> <> <> provide other information for your reference, we recommend you
> post
> <> <> <> different incidents in different threads to keep the thread
> clean.
> <> In
> <> <> <> doing
> <> <> <> so, it will ensure your issues are resolved in a timely manner.
> <> <> <>
> <> <> <> For urgent issues, you may want to contact Microsoft CSS
> directly.
> <> <> Please
> <> <> <> check http://support.microsoft.com for regional support phone
> <> numbers.
> <> <> <>
> <> <> <> Any input or comments in this thread are highly appreciated.
> <> <> <>
> <> <> <> =====================================================
> <> <> <>
> <> <> <> This posting is provided "AS IS" with no warranties, and confers
> no
> <> <> <> rights.
> <> <> <>
> <> <> <> --------------------
> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
> <> <> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <Subject: Re: Server Usage Report
> <> <> <> <Date: Tue, 27 Feb 2007 15:48:59 -0000
> <> <> <> <Lines: 691
> <> <> <> <X-Priority: 3
> <> <> <> <X-MSMail-Priority: Normal
> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <> <> <X-RFC2646: Format=Flowed; Original
> <> <> <> <Message-ID: <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <NNTP-Posting-Host: 80.168.252.171
> <> <> <> <Path:
> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
> <> microsoft.public.windows.server.sbs:19849
> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <
> <> <> <> <Maybe it is just a red herring then.
> <> <> <> <
> <> <> <> <My report still doesn't work though
> <> <> <> <
> <> <> <> <Neil
> <> <> <> <
> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
> message
> <> <> <> <news:vL8%231zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> <> <> Hi Neil,
> <> <> <> <>
> <> <> <> <> Thanks for updating.
> <> <> <> <>
> <> <> <> <> Based on my research, the ISA Event ID: 5 may be caused by
> Backup
> <> or
> <> <> <> Anti
> <> <> <> <> Virus software. Please check the Event Viewer, if it appears
> <> <> randomly,
> <> <> <> <> that's normal.
> <> <> <> <>
> <> <> <> <> If you have any update, please don't hesitate to let me know.
> <> <> <> <>
> <> <> <> <>
> <> <> <> <> Best regards,
> <> <> <> <>
> <> <> <> <> Robert Li(MSFT)
> <> <> <> <>
> <> <> <> <> Microsoft CSS Online Newsgroup Support
> <> <> <> <>
> <> <> <> <> Get Secure! - www.microsoft.com/security
> <> <> <> <>
> <> <> <> <> =====================================================
> <> <> <> <>
> <> <> <> <> This newsgroup only focuses on SBS technical issues. If you
> have
> <> <> issues
> <> <> <> <> regarding other Microsoft products, you'd better post in the
> <> <> <> corresponding
> <> <> <> <> newsgroups so that they can be resolved in an efficient and
> <> timely
> <> <> <> manner.
> <> <> <> <> You can locate the newsgroup here:
> <> <> <> <>
> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <> <>
> <> <> <> <> When opening a new thread via the web interface, we recommend
> you
> <> <> check
> <> <> <> <> the
> <> <> <> <> "Notify me of replies" box to receive e-mail notifications
> when
> <> <> there
> <> <> <> are
> <> <> <> <> any updates in your thread. When responding to posts via your
> <> <> <> newsreader,
> <> <> <> <> please "Reply to Group" so that others may learn and benefit
> from
> <> <> your
> <> <> <> <> issue.
> <> <> <> <>
> <> <> <> <> Microsoft engineers can only focus on one issue per thread.
> <> Although
> <> <> we
> <> <> <> <> provide other information for your reference, we recommend you
> <> post
> <> <> <> <> different incidents in different threads to keep the thread
> <> clean.
> <> <> In
> <> <> <> <> doing
> <> <> <> <> so, it will ensure your issues are resolved in a timely
> manner.
> <> <> <> <>
> <> <> <> <> For urgent issues, you may want to contact Microsoft CSS
> <> directly.
> <> <> <> Please
> <> <> <> <> check http://support.microsoft.com for regional support phone
> <> <> numbers.
> <> <> <> <>
> <> <> <> <> Any input or comments in this thread are highly appreciated.
> <> <> <> <>
> <> <> <> <> =====================================================
> <> <> <> <>
> <> <> <> <> This posting is provided "AS IS" with no warranties, and
> confers
> <> no
> <> <> <> <> rights.
> <> <> <> <>
> <> <> <> <> --------------------
> <> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <> <> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <Subject: Re: Server Usage Report
> <> <> <> <> <Date: Mon, 26 Feb 2007 14:24:01 -0000
> <> <> <> <> <Lines: 548
> <> <> <> <> <X-Priority: 3
> <> <> <> <> <X-MSMail-Priority: Normal
> <> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <> <> <> <X-RFC2646: Format=Flowed; Original
> <> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <> <> <> <Message-ID: <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <> <NNTP-Posting-Host: 80.168.252.171
> <> <> <> <> <Path:
> <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> microsoft.public.windows.server.sbs:19638
> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <> <
> <> <> <> <> <No, I don't have real-time protection running on the server.
> <> <> <> <> <
> <> <> <> <> <Neil
> <> <> <> <> <
> <> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
> <> message
> <> <> <> <> <news:I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> <> <> <> Hi Neil,
> <> <> <> <> <>
> <> <> <> <> <> Thanks for updating.
> <> <> <> <> <>
> <> <> <> <> <> I am sorry for the delay response due to leaving office for
> <> some
> <> <> <> days.
> <> <> <> <> <>
> <> <> <> <> <> According to the event log, the logging stopped because the
> <> <> logging
> <> <> <> <> engine
> <> <> <> <> <> was unable to write data to the log file. The error code
> there
> <> <> was
> <> <> <> <> <> OX80070021. The code can be converted to
> STIERR_DEVICE_LOCKED.
> <> It
> <> <> <> <> appears
> <> <> <> <> <> that the log file was locked so that the data cannot be
> <> written
> <> <> into
> <> <> <> <> the
> <> <> <> <> <> file.
> <> <> <> <> <>
> <> <> <> <> <> Do you have any anti-virus software running on the server?
> <> Based
> <> <> on
> <> <> <> my
> <> <> <> <> <> research, the issue is probably caused because the
> anti-virus
> <> <> <> real-time
> <> <> <> <> <> scan engine locked that file.
> <> <> <> <> <>
> <> <> <> <> <> Here, I suggest you modify the anti-virus real-time scan
> <> <> settings.
> <> <> <> <> Ensure
> <> <> <> <> <> that the ISA logging folder is excluded from the real-time
> <> scan
> <> <> <> range.
> <> <> <> <> <> Restart the anti-virus software and monitoring to see if
> the
> <> <> problem
> <> <> <> <> will
> <> <> <> <> <> occur again.
> <> <> <> <> <>
> <> <> <> <> <> I am looking forward to hear from you.
> <> <> <> <> <>
> <> <> <> <> <> If you need further assistance, please don't hesitate to
> let
> <> me
> <> <> <> know.
> <> <> <> <> <>
> <> <> <> <> <> Best regards,
> <> <> <> <> <>
> <> <> <> <> <> Robert Li(MSFT)
> <> <> <> <> <>
> <> <> <> <> <> Microsoft CSS Online Newsgroup Support
> <> <> <> <> <>
> <> <> <> <> <> Get Secure! - www.microsoft.com/security
> <> <> <> <> <>
> <> <> <> <> <> =====================================================
> <> <> <> <> <>
> <> <> <> <> <> This newsgroup only focuses on SBS technical issues. If you
> <> have
> <> <> <> issues
> <> <> <> <> <> regarding other Microsoft products, you'd better post in
> the
> <> <> <> <> corresponding
> <> <> <> <> <> newsgroups so that they can be resolved in an efficient and
> <> <> timely
> <> <> <> <> manner.
> <> <> <> <> <> You can locate the newsgroup here:
> <> <> <> <> <>
> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <> <> <>
> <> <> <> <> <> When opening a new thread via the web interface, we
> recommend
> <> you
> <> <> <> check
> <> <> <> <> <> the
> <> <> <> <> <> "Notify me of replies" box to receive e-mail notifications
> <> when
> <> <> <> there
> <> <> <> <> are
> <> <> <> <> <> any updates in your thread. When responding to posts via
> your
> <> <> <> <> newsreader,
> <> <> <> <> <> please "Reply to Group" so that others may learn and
> benefit
> <> from
> <> <> <> your
> <> <> <> <> <> issue.
> <> <> <> <> <>
> <> <> <> <> <> Microsoft engineers can only focus on one issue per thread.
> <> <> Although
> <> <> <> we
> <> <> <> <> <> provide other information for your reference, we recommend
> you
> <> <> post
> <> <> <> <> <> different incidents in different threads to keep the thread
> <> <> clean.
> <> <> <> In
> <> <> <> <> <> doing
> <> <> <> <> <> so, it will ensure your issues are resolved in a timely
> <> manner.
> <> <> <> <> <>
> <> <> <> <> <> For urgent issues, you may want to contact Microsoft CSS
> <> <> directly.
> <> <> <> <> Please
> <> <> <> <> <> check http://support.microsoft.com for regional support
> phone
> <> <> <> numbers.
> <> <> <> <> <>
> <> <> <> <> <> Any input or comments in this thread are highly
> appreciated.
> <> <> <> <> <>
> <> <> <> <> <> =====================================================
> <> <> <> <> <>
> <> <> <> <> <> This posting is provided "AS IS" with no warranties, and
> <> confers
> <> <> no
> <> <> <> <> <> rights.
> <> <> <> <> <>
> <> <> <> <> <> --------------------
> <> <> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <Subject: Re: Server Usage Report
> <> <> <> <> <> <Date: Fri, 23 Feb 2007 11:57:56 -0000
> <> <> <> <> <> <Lines: 410
> <> <> <> <> <> <X-Priority: 3
> <> <> <> <> <> <X-MSMail-Priority: Normal
> <> <> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
> <> <> <> <> <> <X-RFC2646: Format=Flowed; Original
> <> <> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
> <> <> <> <> <> <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
> <> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <> <> <NNTP-Posting-Host: 80.168.252.171
> <> <> <> <> <> <Path:
> <> <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
> <> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> <> microsoft.public.windows.server.sbs:19147
> <> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <> <> <
> <> <> <> <> <> <No matter what I try, including the details below I still
> <> can't
> <> <> get
> <> <> <> it
> <> <> <> <> to
> <> <> <> <> <> <work.
> <> <> <> <> <> <
> <> <> <> <> <> that
> <> <> hasn't
> <> <> <> <> made
> <> <> <> <> <> it
> <> <> <> <> <> <work.
> <> <> <> <> <> <
> <> <> <> <> <> <Neil
> <> <> <> <> <> <
> <> <> <> <> <> <
> <> <> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote
> in
> <> <> message
> <> <> <> <> <> <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> <> <> <> <> Hi Neil,
> <> <> <> <> <> <>
> <> <> <> <> <> <> After researching the MPS report, I cannot find any
> <> warnings
> <> <> or
> <> <> <> <> errors
> <> <> <> <> <> <> related to the Monitoring and Reporting.
> <> <> <> <> <> <>
> <> <> <> <> <> <> 1. If you use a router to access the Internet, usage
> <> <> information
> <> <> <> for
> <> <> <> <> <> <> Internet activity will not be included in the report.
> <> <> <> <> <> <> 2. If you have installed ISA on SBS 2003? If so, ISA
> will
> <> <> track
> <> <> <> the
> <> <> <> <> <> <> Remote
> <> <> <> <> <> <> Connection Activity and the Server Usage Report cannot
> <> fetch
> <> <> that
> <> <> <> <> data.
> <> <> <> <> <> <> You may configure the Server Usage Report to send ISA
> logs.
> <> <> <> <> <> <>
> <> <> <> <> <> <> If you did receive the Web Activity by Computer report
> <> before,
> <> <> <> you
> <> <> <> <> may
> <> <> <> <> <> <> need
> <> <> <> <> <> <> to disable the Reporting Service and then re-configure
> it.
> <> To
> <> <> do
> <> <> <> <> that:
> <> <> <> <> <> <>
> <> <> <> <> <> <> 1.Open Server Management, and then click Monitoring and
> <> <> Reporting
> <> <> <> in
> <> <> <> <> <> the
> <> <> <> <> <> <> left pane.
> <> <> <> <> <> <> 2.In the right pane, click Change Server Status Report
> <> <> Settings.
> <> <> <> <> <> <> 3.Click to select Server Usage Report, and then click
> Edit.
> <> <> <> <> <> <> 4.Click Content tab, and then click Add button to add
> the
> <> <> logs,
> <> <> <> such
> <> <> <> <> as
> <> <> <> <> <> <> ISA
> <> <> <> <> <> <> logs.
> <> <> <> <> <> <> 5.Follow the instruction to finish the Wizard.
> <> <> <> <> <> <>
> <> <> <> <> <> <> Then please take your time to monitoring the server.
> <> <> <> <> <> <>
> <> <> <> <> <> <> If you have any update, please don't hesitate to let me
> <> know.
> <> <> <> <> <> <>
> <> <> <> <> <> <>
> <> <> <> <> <> <> Best regards,
> <> <> <> <> <> <>
> <> <> <> <> <> <> Robert Li(MSFT)
> <> <> <> <> <> <>
> <> <> <> <> <> <> Microsoft CSS Online Newsgroup Support
> <> <> <> <> <> <>
> <> <> <> <> <> <> Get Secure! - www.microsoft.com/security
> <> <> <> <> <> <>
> <> <> <> <> <> <> =====================================================
> <> <> <> <> <> <>
> <> <> <> <> <> <> This newsgroup only focuses on SBS technical issues. If
> you
> <> <> have
> <> <> <> <> issues
> <> <> <> <> <> <> regarding other Microsoft products, you'd better post in
> <> the
> <> <> <> <> <> corresponding
> <> <> <> <> <> <> newsgroups so that they can be resolved in an efficient
> and
> <> <> <> timely
> <> <> <> <> <> manner.
> <> <> <> <> <> <> You can locate the newsgroup here:
> <> <> <> <> <> <>
> <> <> <>
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <> <> <> <>
> <> <> <> <> <> <> When opening a new thread via the web interface, we
> <> recommend
> <> <> you
> <> <> <> <> check
> <> <> <> <> <> <> the
> <> <> <> <> <> <> "Notify me of replies" box to receive e-mail
> notifications
> <> <> when
> <> <> <> <> there
> <> <> <> <> <> are
> <> <> <> <> <> <> any updates in your thread. When responding to posts via
> <> your
> <> <> <> <> <> newsreader,
> <> <> <> <> <> <> please "Reply to Group" so that others may learn and
> <> benefit
> <> <> from
> <> <> <> <> your
> <> <> <> <> <> <> issue.
> <> <> <> <> <> <>
> <> <> <> <> <> <> Microsoft engineers can only focus on one issue per
> thread.
> <> <> <> Although
> <> <> <> <> we
> <> <> <> <> <> <> provide other information for your reference, we
> recommend
> <> you
> <> <> <> post
> <> <> <> <> <> <> different incidents in different threads to keep the
> thread
> <> <> <> clean.
> <> <> <> <> In
> <> <> <> <> <> <> doing
> <> <> <> <> <> <> so, it will ensure your issues are resolved in a timely
> <> <> manner.
> <> <> <> <> <> <>
> <> <> <> <> <> <> For urgent issues, you may want to contact Microsoft CSS
> <> <> <> directly.
> <> <> <> <> <> Please
> <> <> <> <> <> <> check http://support.microsoft.com for regional support
> <> phone
> <> <> <> <> numbers.
> <> <> <> <> <> <>
> <> <> <> <> <> <> Any input or comments in this thread are highly
> <> appreciated.
> <> <> <> <> <> <>
> <> <> <> <> <> <> =====================================================
> <> <> <> <> <> <>
> <> <> <> <> <> <> This posting is provided "AS IS" with no warranties, and
> <> <> confers
> <> <> <> no
> <> <> <> <> <> <> rights.
> <> <> <> <> <> <>
> <> <> <> <> <> <> --------------------
> <> <> <> <> <> <> <X-Tomcat-ID: 244766817
> <> <> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <MIME-Version: 1.0
> <> <> <> <> <> <> <Content-Type: text/plain
> <> <> <> <> <> <> <Content-Transfer-Encoding: 7bit
> <> <> <> <> <> <> <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
> <> <> <> <> <> <> <Organization: Microsoft
> <> <> <> <> <> <> <Date: Fri, 02 Feb 2007 11:56:09 GMT
> <> <> <> <> <> <> <Subject: Re: Server Usage Report
> <> <> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <> <> <> <Message-ID: <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <> <> <> <Lines: 247
> <> <> <> <> <> <> <Path: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <> microsoft.public.windows.server.sbs:14591
> <> <> <> <> <> <> <NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <Hi Neil,
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <Thanks for updating.
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <Have researching all the logs, I cannot find the cause
> of
> <> <> this
> <> <> <> <> issue.
> <> <> <> <> <> I
> <> <> <> <> <> <> <find this may be a bug of SBS server. Someone has
> reported
> <> a
> <> <> <> bug:
> <> <> <> <> Some
> <> <> <> <> <> <> VPN
> <> <> <> <> <> <> <accesses are not listed in the "Remote Connection
> <> Activity"
> <> <> <> section
> <> <> <> <> in
> <> <> <> <> <> <> <Server Usage Report. Maybe your situation is like that.
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <Please send me the MPS-Report to v-robeli(a)microsoft.com
> <> with
> <> <> <> <> <> <> <subject:37507673- Server Usage Report
> <> <> <> <> <> <> <for further research.
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <> <> <> <> <> <> <
> <> <> <> <> <> <> <Have a nice weekend.
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <Best regards,
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <Robert Li(MSFT)
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <Microsoft CSS Online Newsgroup Support
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <Get Secure! - www.microsoft.com/security
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <=====================================================
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <This newsgroup only focuses on SBS technical issues. If
> <> you
> <> <> have
> <> <> <> <> <> issues
> <> <> <> <> <> <> <regarding other Microsoft products, you'd better post
> in
> <> the
> <> <> <> <> <> <> corresponding
> <> <> <> <> <> <> <newsgroups so that they can be resolved in an efficient
> <> and
> <> <> <> timely
> <> <> <> <> <> <> manner.
> <> <> <> <> <> <> <You can locate the newsgroup here:
> <> <> <> <> <> <>
> <> <> <>
> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <When opening a new thread via the web interface, we
> <> recommend
> <> <> <> you
> <> <> <> <> <> check
> <> <> <> <> <> <> the
> <> <> <> <> <> <> <"Notify me of replies" box to receive e-mail
> notifications
> <> <> when
> <> <> <> <> there
> <> <> <> <> <> are
> <> <> <> <> <> <> <any updates in your thread. When responding to posts
> via
> <> your
> <> <> <> <> <> newsreader,
> <> <> <> <> <> <> <please "Reply to Group" so that others may learn and
> <> benefit
> <> <> <> from
> <> <> <> <> your
> <> <> <> <> <> <> <issue.
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <Microsoft engineers can only focus on one issue per
> <> thread.
> <> <> <> <> Although
> <> <> <> <> <> we
> <> <> <> <> <> <> <provide other information for your reference, we
> recommend
> <> <> you
> <> <> <> post
> <> <> <> <> <> <> <different incidents in different threads to keep the
> <> thread
> <> <> <> clean.
> <> <> <> <> In
> <> <> <> <> <> <> doing
> <> <> <> <> <> <> <so, it will ensure your issues are resolved in a timely
> <> <> manner.
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <For urgent issues, you may want to contact Microsoft
> CSS
> <> <> <> directly.
> <> <> <> <> <> Please
> <> <> <> <> <> <> <check http://support.microsoft.com for regional support
> <> phone
> <> <> <> <> numbers.
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <Any input or comments in this thread are highly
> <> appreciated.
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <=====================================================
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <This posting is provided "AS IS" with no warranties,
> and
> <> <> confers
> <> <> <> no
> <> <> <> <> <> <> rights.
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <--------------------
> <> <> <> <> <> <> <<X-Tomcat-ID: 278370399
> <> <> <> <> <> <> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <> <> <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <> <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <> <> <<MIME-Version: 1.0
> <> <> <> <> <> <> <<Content-Type: text/plain
> <> <> <> <> <> <> <<Content-Transfer-Encoding: 7bit
> <> <> <> <> <> <> <<From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
> <> <> <> <> <> <> <<Organization: Microsoft
> <> <> <> <> <> <> <<Date: Wed, 31 Jan 2007 13:39:24 GMT
> <> <> <> <> <> <> <<Subject: Re: Server Usage Report
> <> <> <> <> <> <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <> <> <> <<Message-ID: <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <<Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <> <> <> <<Lines: 169
> <> <> <> <> <> <> <<Path: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <> <> <> <<Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <> <> microsoft.public.windows.server.sbs:14095
> <> <> <> <> <> <> <<NNTP-Posting-Host: tomcatimport2.phx.gbl
> 10.201.218.182
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> <<Hi Archie,
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> <<Please take your time to help me collect the log, MPS
> <> Report
> <> <> <> and
> <> <> <> <> send
> <> <> <> <> <> to
> <> <> <> <> <> <> <<v-robeli(a)microsoft.com. After the reinstallation, the
> <> <> situation
> <> <> <> <> may
> <> <> <> <> <> <> change
> <> <> <> <> <> <> <<on your server. After researching the report, we can
> know
> <> <> the
> <> <> <> <> <> situation
> <> <> <> <> <> <> of
> <> <> <> <> <> <> <<your server more clearly and give you troubleshooting
> <> <> <> suggestions.
> <> <> <> <> <> <> Thanks
> <> <> <> <> <> <> <<for understanding.
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> < <> <> <> <> <> <> <<
> <> <> <> <> <> <> <<Best regards,
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> <<Robert Li(MSFT)
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> <<Microsoft CSS Online Newsgroup Support
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> <<Get Secure! - www.microsoft.com/security
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> <<====================================================
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> <<PLEASE NOTE: The partner managed newsgroups are
> provided
> <> <> <> toassist
> <> <> <> <> <> with
> <> <> <> <> <> <> <<break/fix issues and simple how to questions.
> <> <> <> <> <> <> <<We also love to hear your product feedback! Let us
> know
> <> <> what
> <> <> <> you
> <> <> <> <> <> think
> <> <> <> <> <> <> by
> <> <> <> <> <> <> <<posting from the web interface: Partner Feedback
> <> <> <> <> <> <> <<from your newsreader:
> <> <> <> <> <> microsoft.private.directaccess.partnerfeedback.
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> <<We look forward to hearing from you!
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> <<====================================================
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> <<When responding to posts, please "Reply to Group" via
> <> your
> <> <> <> <> newsreader
> <> <> <> <> <> so
> <> <> <> <> <> <> <<that others may learn and benefit from this issue.
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> <<====================================================
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> <<This posting is provided "AS IS" with no warranties,
> and
> <> <> <> confers
> <> <> <> <> no
> <> <> <> <> <> <> <rights.
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> <<====================================================
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> <<--------------------
> <> <> <> <> <> <> <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
> <> <> <> <> <> <> <<<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <> <> <> <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <> <> <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <<<Subject: Re: Server Usage Report
> <> <> <> <> <> <> <<<Date: Tue, 30 Jan 2007 14:28:52 -0000
> <> <> <> <> <> <> <<<Lines: 125
> <> <> <> <> <> <> <<<X-Priority: 3
> <> <> <> <> <> <> <<<X-MSMail-Priority: Normal
> <> <> <> <> <> <> <<<X-Newsreader: Microsoft Outlook Express
> 6.00.2900.3028
> <> <> <> <> <> <> <<<X-RFC2646: Format=Flowed; Original
> <> <> <> <> <> <> <<<X-MimeOLE: Produced By Microsoft MimeOLE
> V6.00.2900.3028
> <> <> <> <> <> <> <<<Message-ID: <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <> <> <<<Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <> <> <> <<<NNTP-Posting-Host: 80.168.252.171
> <> <> <> <> <> <> <<<Path:
> <> <> <> <> <>
> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
> <> <> <> <> <> <> <<<Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <> <> microsoft.public.windows.server.sbs:13773
> <> <> <> <> <> <> <<<X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <> <> <> <<<
> <> <> <> <> <> <> <<<The Server reports still are excluding the remote
> access
> <> <> part
> <> <> <> of
> <> <> <> <> the
> <> <> <> <> <> <> <<<reports. All the other information has come back
> again.
> <> <> The
> <> <> <> <> remote
> <> <> <> <> <> <> <<access
> <> <> <> <> <> <> <<<is definitely being recorded in the IN*.log files
> still.
> <> <> <> <> <> <> <<<
> <> <> <> <> <> <> <<<
> <> <> <> <> <> <> <<<
> <> <> <> <> <> <> <<<Looking at the SBSMonitoring databases, the relevant
> <> tables
> <> <> <> for
> <> <> <> <> <> Remote
> <> <> <> <> <> <> <<<access are indeed empty, so the collection of them
> must
> <> be
> <> <> <> <> failing
> <> <> <> <> <> for
> <> <> <> <> <> <> <<some
> <> <> <> <> <> <> <<<reason?
> <> <> <> <> <> <> <<<
> <> <> <> <> <> <> <<<
> <> <> <> <> <> <> <<<Help!
> <> <> <> <> <> <> <<<
> <> <> <> <> <> <> <<<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com>
> wrote
> <> in
> <> <> <> <> message
> <> <> <> <> <> <> <<<news:nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl...
> <> <> <> <> <> <> <<<> Hi Neil,
> <> <> <> <> <> <> <<<>
> <> <> <> <> <> <> <<<> This is Robert Li, Inn Jin is temporarily out of
> the
> <> <> <> Newsgroups
> <> <> <> <> <> and
> <> <> <> <> <> I
> <> <> <> <> <> <> am
> <> <> <> <> <> <> <<<> his backup.
> <> <> <> <> <> <> <<<>
> <> <> <> <> <> <> <<<> I just write to see how the things are going on, if
> <> you
> <> <> have
> <> <> <> <> any
> <> <> <> <> <> <> <<<> questions,
> <> <> <> <> <> <> <<<> please don't hesitate to let me know.
> <> <> <> <> <> <> <<<>
> <> <> <> <> <> <> <<<> Best regards,
> <> <> <> <> <> <> <<<>
> <> <> <> <> <> <> <<<> Robert Li(MSFT)
> <> <> <> <> <> <> <<<>
> <> <> <> <> <> <> <<<> Microsoft CSS Online Newsgroup Support
> <> <> <> <> <> <> <<<>
> <> <> <> <> <> <> <<<> Get Secure! - www.microsoft.com/security
> <> <> <> <> <> <> <<<>
> <> <> <> <> <> <> <<<>
> ====================================================
> <> <> <> <> <> <> <<<>
> <> <> <> <> <> <> <<<> PLEASE NOTE: The partner managed newsgroups are
> <> provided
> <> <> <> <> toassist
> <> <> <> <> <> <> with
> <> <> <> <> <> <> <<<> break/fix issues and simple how to questions.
> <> <> <> <> <> <> <<<> We also love to hear your product feedback! Let us
> <> know
> <> <> <> what
> <> <> <> <> you
> <> <> <> <> <> <> think
> <> <> <> <> <> <> <<by
> <> <> <> <> <> <> <<<> posting from the web interface: Partner Feedback
> <> <> <> <> <> <> <<<> from your newsreader:
> <> <> <> <> <> <> microsoft.private.directaccess.partnerfeedback.
> <> <> <> <> <> <> <<<>
> <> <> <> <> <> <> <<<> We look forward to hearing from you!
> <> <> <> <> <> <> <<<>
> <> <> <> <> <> <> <<<>
> ====================================================
> <> <> <> <> <> <> <<<>
> <> <> <> <> <> <> <<<> When responding to posts, please "Reply to Group"
> via
> <> <> your
> <> <> <> <> <> newsreader
> <> <> <> <> <> <> so
> <> <> <> <> <> <> <<<> that others may learn and benefit from this issue.
> <> <> <> <> <> <> <<<>
> <> <> <> <> <> <> <<<>
> ====================================================
> <> <> <> <> <> <> <<<>
> <> <> <> <> <> <> <<<> This posting is provided "AS IS" with no
> warranties,
> <> and
> <> <> <> <> confers
> <> <> <> <> <> no
> <> <> <> <> <> <> <<<> rights.
> <> <> <> <> <> <> <<<>
> <> <> <> <> <> <> <<<>
> ====================================================
> <> <> <> <> <> <> <<<>
> <> <> <> <> <> <> <<<>
> <> <> <> <> <> <> <<<> --------------------
> <> <> <> <> <> <> <<<> <X-Tomcat-ID: 287316058
> <> <> <> <> <> <> <<<> <References:
> <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
> <> <> <> <> <> <> <<<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <<<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
> <> <> <> <> <> <> <<<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <<<> <MIME-Version: 1.0
> <> <> <> <> <> <> <<<> <Content-Type: text/plain
> <> <> <> <> <> <> <<<> <Content-Transfer-Encoding: 7bit
> <> <> <> <> <> <> <<<> <From: v-innjin(a)online.microsoft.com ("Inn Jin
> <> [MSFT]")
> <> <> <> <> <> <> <<<> <Organization: Microsoft
> <> <> <> <> <> <> <<<> <Date: Fri, 26 Jan 2007 14:52:53 GMT
> <> <> <> <> <> <> <<<> <Subject: Re: Server Usage Report
> <> <> <> <> <> <> <<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <> <> <> <> <> <<<> <Message-ID:
> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
> <> <> <> <> <> <> <<<> <Newsgroups: microsoft.public.windows.server.sbs
> <> <> <> <> <> <> <<<> <Lines: 41
> <> <> <> <> <> <> <<<> <Path: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <> <> <> <<<> <Xref: TK2MSFTNGHUB02.phx.gbl
> <> <> <> <> <> <> microsoft.public.windows.server.sbs:12958
> <> <> <> <> <> <> <<<> <NNTP-Posting-Host: tomcatimport2.phx.gbl
> <> 10.201.218.182
> <> <> <> <> <> <> <<<> <
> <> <> <> <> <> <> <<<> <Hi Neil,
> <> <> <> <> <> <> <<<> <
> <> <> <> <> <> <> <<<> <Thank you for reply, please monitoring your server
> <> for
> <> a
> <> <> <> <> period
> <> <> <> <> <> of
> <> <> <> <> <> <> <time,
> <> <> <> <> <> <> <<<> if
> <> <> <> <> <> <> <<<> <you have update, feel free to let me know!
> <> <> <> <> <> <> <<<> <
> <> <> <> <> <> <> <<<> <Have a nice day!
> <> <> <> <> <> <> <<<> <
> <> <> <> <> <> <> <<<> <Best regards,
> <> <> <> <> <> <> <<<> <
> <> <> <> <> <> <> <<<> <Inn Jin (MSFT)
> <> <> <> <> <> <> <<<> <
> <> <> <> <> <> <> <<<> <Microsoft CSS Online Newsgroup Support
> <> <> <> <> <> <> <<<> <
> <> <> <> <> <> <> <<<> <Get Secure! - www.microsoft.com/security
> <> <> <> <> <> <> <<<>
> <=====================================================
> <> <> <> <> <> <> <<<> <This newsgroup only focuses on SBS technical
> issues.
> <> If
> <> <> you
> <> <> <> <> have
> <> <> <> <> <> <> issues
> <> <> <> <> <> <> <<<> <regarding other Microsoft products, you'd better
> post
> <> in
> <> <> <> the
> <> <> <> <> <> <> <<<> corresponding
> <> <> <> <> <> <> <<<> <newsgroups so that they can be resolved in an
> <> efficient
> <> <> and
> <> <> <> <> <> timely
> <> <> <> <> <> <> <<<> manner.
> <> <> <> <> <> <> <<<> <You can locate the newsgroup here:
> <> <> <> <> <> <> <<<> <
> <> <> <> <> <> <> <<<>
> <> <> <> <> <>
> <> <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> <> <> <> <> <> <> <<<> <
> <> <> <> <> <> <> <<<> <When opening a new thread via the web interface,
> we
> <> <> <> recommend
> <> <> <> <> you
> <> <> <> <> <> <> check
> <> <> <> <> <> <> <<<> the
> <> <> <> <> <> <> <<<> <"Notify me of replies" box to receive e-mail
> <> <> notifications
> <> <> <> <> when
> <> <> <> <> <> <> there
> <> <> <> <> <> <> <<are
> <> <> <> <> <> <> <<<> <any updates in your thread. When responding to
> posts
> <> via
> <> <> <> your
> <> <> <> <> <> <> <<newsreader,
> <> <> <> <> <> <> <<<> <please "Reply to Group" so that others may learn
> and
> <> <> <> benefit
> <> <> <> <> from
> <> <> <> <> <> <> your
> <> <> <> <> <> <> <<<> <issue.
> <> <> <> <> <> <> <<<> <
> <> <> <> <> <> <> <<<> <Microsoft engineers can only focus on one issue
> per
> <> <> thread.
> <> <> <> <> <> Although
> <> <> <> <> <> <> we
> <> <> <> <> <> <> <<<> <provide other information for your reference, we
> <> <> recommend
> <> <> <> you
> <> <> <> <> <> post
> <> <> <> <> <> <> <<<> <different incidents in different threads to keep
> the
> <> <> thread
> <> <> <> <> <> clean.
> <> <> <> <> <> <> In
> <> <> <> <> <> <> <<<> doing
> <> <> <> <> <> <> <<<> <so, it will ensure your issues are resolved in a
> <> timely
> <> <> <> <> manner.
> <> <> <> <> <> <> <<<> <
> <> <> <> <> <> <> <<<> <For urgent issues, you may want to contact
> Microsoft
> <> CSS
> <> <> <> <> <> directly.
> <> <> <> <> <> <> <<Please
> <> <> <> <> <> <> <<<> <check http://support.microsoft.com for regional
> <> support
> <> <> <> phone
> <> <> <> <> <> <> numbers.
> <> <> <> <> <> <> <<<> <Any input or comments in this thread are highly
> <> <> <> appreciated.
> <> <> <> <> <> <> <<<>
> <=====================================================
> <> <> <> <> <> <> <<<> <This posting is provided "AS IS" with no
> warranties,
> <> and
> <> <> <> <> confers
> <> <> <> <> <> no
> <> <> <> <> <> <> <<<> rights.
> <> <> <> <> <> <> <<<> <
> <> <> <> <> <> <> <<<> <
> <> <> <> <> <> <> <<<>
> <> <> <> <> <> <> <<<
> <> <> <> <> <> <> <<<
> <> <> <> <> <> <> <<<
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> <<
> <> <> <> <> <> <> <
> <> <> <> <> <> <> <
> <> <> <> <> <> <>
> <> <> <> <> <> <
> <> <> <> <> <> <
> <> <> <> <> <> <
> <> <> <> <> <>
> <> <> <> <> <
> <> <> <> <> <
> <> <> <> <> <
> <> <> <> <>
> <> <> <> <
> <> <> <> <
> <> <> <> <
> <> <> <>
> <> <> <
> <> <> <
> <> <> <
> <> <>
> <> <
> <> <
> <> <
> <>
> <
> <
> <
>

From: Robert Li [MSFT] on 23 Mar 2007 06:53

Hi Neil,

Thanks for updating.

I am sorry I made a mistake in my last post. I apologize for the
inconvenience to you. Please check the following:

Note: Please backup the registry before you modify.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
Server\SBSMONITORING\tracking

(Default)
{6DC86044-0C71-11d3-9E18-00C04F79D434}
{E07FDDA4-5A21-11d2-9DAD-00C04F79D434}
{E07FDDA6-5A21-11d2-9DAD-00C04F79D434}
{E07FDDAD-5A21-11d2-9DAD-00C04F79D434}

All above strings have empty Value data.

For the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring, I
found most items are the same.

All the reports for the Outlook Web Access Activity are retrieved from
%windir%\system32\LogFiles. Please also check the following settings:

1. Under IIS- Default Website Properties, on the website tab, make sure
that "ENABLE LOGGING" is Checked.

2. Next click on the Properties Tab under the "Enable Logging" section -
Check the box for "Use Local time for file naming and rollover"

After this it would take some time for the server usage report to collect
the data again and update it (assuming at least 24 hrs).

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
<SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl>
<#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl>
<PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl>
<OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl>
<6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl>
<eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl>
<CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl>
<Subject: Re: Server Usage Report
<Date: Thu, 22 Mar 2007 09:22:41 -0000
<Lines: 1602
<X-Priority: 3
<X-MSMail-Priority: Normal
<X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<X-RFC2646: Format=Flowed; Original
<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<Message-ID: <#l1flOGbHHA.3616(a)TK2MSFTNGP05.phx.gbl>
<Newsgroups: microsoft.public.windows.server.sbs
<NNTP-Posting-Host: 80.168.252.171
<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:24539
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Hi Robert.
<
<Made the log file location change, but that didn't cure it.
<
<With regard the registry, I found the
<HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMONITORING
<
<key, but can't see values/keys detailed below that.
<
<At that level I have:
<
<(Default) value and the following keys:
<
<MSSQLServer
<
<Replication
<
<Setup
<
<SQLServerAgent
<
<Tracking
<
<
<With regard to:
<HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
<
<I have
<
<LoggingLevel (2)
<
<MaxLogSize (5)
<
<MCWRun (1)
<
<MSDE_InstanceID (15)
<
<NumberDaysUsage (1)
<
<
<
 wrote in message
<news:CvQJ9HuaHHA.4084(a)TK2MSFTNGHUB02.phx.gbl...
<> Hi Neil,
<>
<> Thanks for updating.
<>
<> I am sorry to know the problem still exists after reinstalling the
<> Monitoring component. I apologize for the inconvenience to you. Although
<> Inn and I have tried our best, the problem cannot be resolved. The
problem
<> seems to be more complex and time consuming. Thanks for your
understanding
<> and patience.
<>
<> I had a discussion with our engineers asked them for idea. The problem
may
<> be caused by the bad RRAS log. Please make the following changes in the
<> RRAS logging and then check whether the usage report gives us the
<> necessary
<> details:
<>
<> 1. Open the Routing and Remote Access Console.
<> 2. Navigate to "Remote Access Logging".
<> 3. Click on the "Local File" on the right pane and go to properties.
<> 4. Click on Log File.
<> 5. Change the location for the log.
<> 6. Then we need to wait for 24 hours for the new usage report to get
<> generated.
<> 7. This will create a new log daily and allow us to further narrow down
<> the
<> issue if it is not resolved by making this change.
<>
<> Then please check the following registry:
<>
<> Note: Please backup the registry before you modify.
<>
<> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
<> Server\SBSMONITORING
<> (Default)
<> {6DC86044-0C71-11d3-9E18-00C04F79D434}
<> {E07FDDA4-5A21-11d2-9DAD-00C04F79D434}
<> {E07FDDA6-5A21-11d2-9DAD-00C04F79D434}
<> {E07FDDAD-5A21-11d2-9DAD-00C04F79D434}
<>
<> All above strings have empty Value data.
<>
<> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
<> LoggingLevel Base: Hoxadecimal Value data: 2
<> MaxLogSize Base: Hoxadecimal Value data: 5
<> MCWRun Base: Hoxadecimal Value data: 1
<> MSDE_InstanceID Base: Hoxadecimal Value data: f
<> MSDE_Location Value data: C:\Program Files\Microsoft SQL Server (This
<> value may be different from yours)
<> RunDredger Base: Hoxadecimal Value data:0
<>
<> Then please monitoring the server and see if the problem can be resolved.
<>
<> I am looking forward to hear from you.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
<> the
<> "Notify me of replies" box to receive e-mail notifications when there are
<> any updates in your thread. When responding to posts via your newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
<> doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly. Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
<> rights.
<>
<> --------------------
<> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
<> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl>
<> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl>
<> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl>
<> <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl>
<> <6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl>
<> <Subject: Re: Server Usage Report
<> <Date: Mon, 19 Mar 2007 09:44:59 -0000
<> <Lines: 1294
<> <X-Priority: 3
<> <X-MSMail-Priority: Normal
<> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <X-RFC2646: Format=Flowed; Original
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <Message-ID: <eDcuEtgaHHA.4396(a)TK2MSFTNGP06.phx.gbl>
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <NNTP-Posting-Host: 80.168.252.171
<> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:23726
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <Finished the re-installation, but still doesn't appear in the logs.
<> <
<> <Neil
<> <
<> <
<> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
<> <news:6Qr2jLXYHHA.540(a)TK2MSFTNGHUB02.phx.gbl...
<> <> Hi Neil,
<> <>
<> <> Thanks for updating.
<> <>
<> <> I took the steps to uninstall the SBS Monitoring component and that
<> worked
<> <> successfully. It's expected behavior that some registries and virtual
<> <> directory don't not exist, because the configurations are different
<> <> between
<> <> you server and my test machine. Please take you time to reinstall the
<> <> Monitoring component. Then keep monitoring the server to see if the
<> issue
<> <> will reoccur.
<> <>
<> <> Thanks again for your time and cooperation.
<> <>
<> <> If you need further assistance, please don't hesitate to let me know
<> <>
<> <> Best regards,
<> <>
<> <> Robert Li(MSFT)
<> <>
<> <> Microsoft CSS Online Newsgroup Support
<> <>
<> <> Get Secure! - www.microsoft.com/security
<> <>
<> <> =====================================================
<> <>
<> <> This newsgroup only focuses on SBS technical issues. If you have
issues
<> <> regarding other Microsoft products, you'd better post in the
<> corresponding
<> <> newsgroups so that they can be resolved in an efficient and timely
<> manner.
<> <> You can locate the newsgroup here:
<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <>
<> <> When opening a new thread via the web interface, we recommend you
check
<> <> the
<> <> "Notify me of replies" box to receive e-mail notifications when there
<> are
<> <> any updates in your thread. When responding to posts via your
<> newsreader,
<> <> please "Reply to Group" so that others may learn and benefit from your
<> <> issue.
<> <>
<> <> Microsoft engineers can only focus on one issue per thread. Although
we
<> <> provide other information for your reference, we recommend you post
<> <> different incidents in different threads to keep the thread clean. In
<> <> doing
<> <> so, it will ensure your issues are resolved in a timely manner.
<> <>
<> <> For urgent issues, you may want to contact Microsoft CSS directly.
<> Please
<> <> check http://support.microsoft.com for regional support phone numbers.
<> <>
<> <> Any input or comments in this thread are highly appreciated.
<> <>
<> <> =====================================================
<> <>
<> <> This posting is provided "AS IS" with no warranties, and confers no
<> <> rights.
<> <>
<> <> --------------------
<> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
<> <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl>
<> <> <PzEDcO#WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <Subject: Re: Server Usage Report
<> <> <Date: Thu, 8 Mar 2007 09:43:25 -0000
<> <> <Lines: 1101
<> <> <X-Priority: 3
<> <> <X-MSMail-Priority: Normal
<> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <X-RFC2646: Format=Flowed; Original
<> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <Message-ID: <OFAu5YWYHHA.4440(a)TK2MSFTNGP03.phx.gbl>
<> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <NNTP-Posting-Host: 80.168.252.171
<> <> <Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
<> <> <Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:21673
<> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <
<> <> <Hi
<> <> <
<> <> <Getting there slowly.
<> <> <
<> <> <> before
<> <> <the items below which might explain some of the differences.
<> <> <> <Deleted the first Registry key, the second didn't exist
<> <> <The Monitoring site in IIS wasn't there.
<> <> <Renamed the MSSQL$SBSMONITORING - had to stop it in the SQL server
<> first
<> <> <though
<> <> <inetpub\monitoring didn't exist
<> <> <Now I am waiting to get an opportunity to reboot again.
<> <> <
<> <> <However I have to say that I will be unlikely to want to run the
CEICW
<> <> given
<> <> <all the problems I have had with it in the past!
<> <> <
<> <> <Neil
<> <> <
<> <> <
<> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in message
<> <> <news:PzEDcO%23WHHA.1108(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> Hi Neil,
<> <> <>
<> <> <> Thanks for updating.
<> <> <>
<> <> <> Since you have no option to reinstall Monitoring component, please
<> take
<> <> <> the
<> <> <> following steps:
<> <> <>
<> <> <> 1. Uninstall the SBS Monitoring component
<> <> <>
<> <> <> 1) Click Start, click Control Panel, and then click Add or Remove
<> <> <> Programs.
<> <> <> 2) Select Windows Small Business Server 2003 and then click
<> <> Change/Remove.
<> <> <> The Setup Wizard appears.
<> <> <> 3) Click Next to start the wizard.
<> <> <> 4)On the Windows Configuration page, click Next.
<> <> <> 5) On the Component Selection page, in the Action column, change
<> Server
<> <> <> Tools to Maintenance, change Monitoring component to Remove, and
<> then
<> <> <> click
<> <> <> Next.
<> <> <> 6)On the Component Summary page, click Next.
<> <> <> 7) Click Finish.
<> <> <>
<> <> <> 2. Delete Registry Keys
<> <> <>
<> <> <> 1) Delete
<> <> <>
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
<> <> <> 2) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
<> <> <> Server\SBSMONITORING
<> <> <>
<> <> <> 3. Delete IIS Virtual Directory
<> <> <>
<> <> <> 1)Open IIS, expand servername, Web Sites, Default Web Site
<> <> <> 2)Delete Monitoring
<> <> <>
<> <> <> 4. Rename Folders
<> <> <>
<> <> <> 1) Rename C:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING
<> to
<> <> <> MSSQL$SBSMONITORING.OLD
<> <> <> 2) Rename C:\inetpub\monitoring to monitoring.old
<> <> <>
<> <> <> 5. Reboot the server, and install the Monitoring component
<> <> <>
<> <> <> 1) In Add or Remove Programs, select Windows Small Business Server
<> 2003
<> <> <> and
<> <> <> then click Change/Remove. The Setup Wizard appears.
<> <> <> 2) Click Next.
<> <> <> 3)On the Windows Configuration page, click Next.
<> <> <> 4) On the Component Selection page, in the Action column, change
<> Server
<> <> <> Tools to Maintenance, change Monitoring component to Install, and
<> then
<> <> <> click Next.
<> <> <> 5) On the Logon Information page, click Next.
<> <> <> 6)On the Component Summary page, click Next.
<> <> <> 7)Click Finish.
<> <> <>
<> <> <> 6. Let's re-run the CEICW as well.
<> <> <>
<> <> <> Note: The original performance and usage data may be lost.
<> <> <>
<> <> <> Please also ignore the prompted information and continue the
<> process.
<> <> <>
<> <> <> After this action, please monitor the system for some time and see
<> if
<> <> the
<> <> <> problem can be resolved.
<> <> <>
<> <> <> If you need further assistance, please don't hesitate to let me
<> know.
<> <> <>
<> <> <>
<> <> <> Best regards,
<> <> <>
<> <> <> Robert Li(MSFT)
<> <> <>
<> <> <> Microsoft CSS Online Newsgroup Support
<> <> <>
<> <> <> Get Secure! - www.microsoft.com/security
<> <> <>
<> <> <> =====================================================
<> <> <>
<> <> <> This newsgroup only focuses on SBS technical issues. If you have
<> issues
<> <> <> regarding other Microsoft products, you'd better post in the
<> <> corresponding
<> <> <> newsgroups so that they can be resolved in an efficient and timely
<> <> manner.
<> <> <> You can locate the newsgroup here:
<> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <>
<> <> <> When opening a new thread via the web interface, we recommend you
<> check
<> <> <> the
<> <> <> "Notify me of replies" box to receive e-mail notifications when
<> there
<> <> are
<> <> <> any updates in your thread. When responding to posts via your
<> <> newsreader,
<> <> <> please "Reply to Group" so that others may learn and benefit from
<> your
<> <> <> issue.
<> <> <>
<> <> <> Microsoft engineers can only focus on one issue per thread.
Although
<> we
<> <> <> provide other information for your reference, we recommend you post
<> <> <> different incidents in different threads to keep the thread clean.
<> In
<> <> <> doing
<> <> <> so, it will ensure your issues are resolved in a timely manner.
<> <> <>
<> <> <> For urgent issues, you may want to contact Microsoft CSS directly.
<> <> Please
<> <> <> check http://support.microsoft.com for regional support phone
<> numbers.
<> <> <>
<> <> <> Any input or comments in this thread are highly appreciated.
<> <> <>
<> <> <> =====================================================
<> <> <>
<> <> <> This posting is provided "AS IS" with no warranties, and confers no
<> <> <> rights.
<> <> <>
<> <> <> --------------------
<> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<> <> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <Subject: Re: Server Usage Report
<> <> <> <Date: Wed, 28 Feb 2007 15:09:20 -0000
<> <> <> <Lines: 865
<> <> <> <X-Priority: 3
<> <> <> <X-MSMail-Priority: Normal
<> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <> <X-RFC2646: Format=Flowed; Original
<> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <> <Message-ID: <#0Dwyp0WHHA.496(a)TK2MSFTNGP06.phx.gbl>
<> <> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <NNTP-Posting-Host: 80.168.252.171
<> <> <> <Path:
<> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
<> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<> microsoft.public.windows.server.sbs:20083
<> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <
<> <> <> <When I select Maintenance, I can only choose to Remove Monitoring,
<> as
<> <> I
<> <> <> have
<> <> <> <no option to Reinstall.
<> <> <> <
<> <> <> <Do I follow this, then do it again and Install?
<> <> <> <
<> <> <> <When I choose the Remove option, clicking Next gives me a screen
<> <> saying
<> <> <> that
<> <> <> <it needs 5Mb for the Server Tools Maintenance as well as 10Mb for
<> the
<> <> <> <removal of the Monitoring - bit concerned over the 5Mb.
<> <> <> <
<> <> <> <Neil
<> <> <> <
<> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
message
<> <> <> <news:SuUYumzWHHA.2356(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> <> Hi Neil,
<> <> <> <>
<> <> <> <> Thanks for updating.
<> <> <> <>
<> <> <> <> By now, Inn and I have tried all the methods but the problem
<> still
<> <> <> cannot
<> <> <> <> be resolved. I also asked many my colleagues for advice about
<> this
<> <> <> issue.
<> <> <> <> This problem may be more complex than expected. Thank you very
<> much
<> <> for
<> <> <> <> your time and patience.
<> <> <> <>
<> <> <> <> Please take your time to reinstall the Monitoring component to
<> see
<> <> if
<> <> <> the
<> <> <> <> problem can be resolved.
<> <> <> <>
<> <> <> <> To do this:
<> <> <> <>
<> <> <> <> 1. Open Control Panel and the double click Add or Remove
<> Programs.
<> <> <> <> 2. Click Windows Small Business Server 2003 and click
<> Change/Remove.
<> <> <> <> 3. Click Next two times.
<> <> <> <> 4. Select Server Tools, select Maintenance.
<> <> <> <> 5. Click Monitoring below and then select Reinstall.
<> <> <> <> 6. Click Next two times.
<> <> <> <>
<> <> <> <> After this, please keep on monitoring for a period of time to
see
<> if
<> <> <> the
<> <> <> <> problem can be resolved.
<> <> <> <>
<> <> <> <> I am looking forward to hear from you.
<> <> <> <>
<> <> <> <> If you need further assistance, please don't hesitate to let me
<> <> know.
<> <> <> <>
<> <> <> <> Best regards,
<> <> <> <>
<> <> <> <> Robert Li(MSFT)
<> <> <> <>
<> <> <> <> Microsoft CSS Online Newsgroup Support
<> <> <> <>
<> <> <> <> Get Secure! - www.microsoft.com/security
<> <> <> <>
<> <> <> <> =====================================================
<> <> <> <>
<> <> <> <> This newsgroup only focuses on SBS technical issues. If you have
<> <> issues
<> <> <> <> regarding other Microsoft products, you'd better post in the
<> <> <> corresponding
<> <> <> <> newsgroups so that they can be resolved in an efficient and
<> timely
<> <> <> manner.
<> <> <> <> You can locate the newsgroup here:
<> <> <> <>
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <>
<> <> <> <> When opening a new thread via the web interface, we recommend
you
<> <> check
<> <> <> <> the
<> <> <> <> "Notify me of replies" box to receive e-mail notifications when
<> <> there
<> <> <> are
<> <> <> <> any updates in your thread. When responding to posts via your
<> <> <> newsreader,
<> <> <> <> please "Reply to Group" so that others may learn and benefit
from
<> <> your
<> <> <> <> issue.
<> <> <> <>
<> <> <> <> Microsoft engineers can only focus on one issue per thread.
<> Although
<> <> we
<> <> <> <> provide other information for your reference, we recommend you
<> post
<> <> <> <> different incidents in different threads to keep the thread
<> clean.
<> <> In
<> <> <> <> doing
<> <> <> <> so, it will ensure your issues are resolved in a timely manner.
<> <> <> <>
<> <> <> <> For urgent issues, you may want to contact Microsoft CSS
<> directly.
<> <> <> Please
<> <> <> <> check http://support.microsoft.com for regional support phone
<> <> numbers.
<> <> <> <>
<> <> <> <> Any input or comments in this thread are highly appreciated.
<> <> <> <>
<> <> <> <> =====================================================
<> <> <> <>
<> <> <> <> This posting is provided "AS IS" with no warranties, and
confers
<> no
<> <> <> <> rights.
<> <> <> <>
<> <> <> <> --------------------
<> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<> <> <> <> <vL8#1zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <Subject: Re: Server Usage Report
<> <> <> <> <Date: Tue, 27 Feb 2007 15:48:59 -0000
<> <> <> <> <Lines: 691
<> <> <> <> <X-Priority: 3
<> <> <> <> <X-MSMail-Priority: Normal
<> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <> <> <X-RFC2646: Format=Flowed; Original
<> <> <> <> <Message-ID: <u5VVOboWHHA.1120(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <NNTP-Posting-Host: 80.168.252.171
<> <> <> <> <Path:
<> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
<> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<> <> microsoft.public.windows.server.sbs:19849
<> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <
<> <> <> <> <Maybe it is just a red herring then.
<> <> <> <> <
<> <> <> <> <My report still doesn't work though
<> <> <> <> <
<> <> <> <> <Neil
<> <> <> <> <
<> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
<> message
<> <> <> <> <news:vL8%231zmWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> <> <> Hi Neil,
<> <> <> <> <>
<> <> <> <> <> Thanks for updating.
<> <> <> <> <>
<> <> <> <> <> Based on my research, the ISA Event ID: 5 may be caused by
<> Backup
<> <> or
<> <> <> <> Anti
<> <> <> <> <> Virus software. Please check the Event Viewer, if it appears
<> <> <> randomly,
<> <> <> <> <> that's normal.
<> <> <> <> <>
<> <> <> <> <> If you have any update, please don't hesitate to let me know.
<> <> <> <> <>
<> <> <> <> <>
<> <> <> <> <> Best regards,
<> <> <> <> <>
<> <> <> <> <> Robert Li(MSFT)
<> <> <> <> <>
<> <> <> <> <> Microsoft CSS Online Newsgroup Support
<> <> <> <> <>
<> <> <> <> <> Get Secure! - www.microsoft.com/security
<> <> <> <> <>
<> <> <> <> <> =====================================================
<> <> <> <> <>
<> <> <> <> <> This newsgroup only focuses on SBS technical issues. If you
<> have
<> <> <> issues
<> <> <> <> <> regarding other Microsoft products, you'd better post in the
<> <> <> <> corresponding
<> <> <> <> <> newsgroups so that they can be resolved in an efficient and
<> <> timely
<> <> <> <> manner.
<> <> <> <> <> You can locate the newsgroup here:
<> <> <> <> <>
<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <> <>
<> <> <> <> <> When opening a new thread via the web interface, we recommend
<> you
<> <> <> check
<> <> <> <> <> the
<> <> <> <> <> "Notify me of replies" box to receive e-mail notifications
<> when
<> <> <> there
<> <> <> <> are
<> <> <> <> <> any updates in your thread. When responding to posts via your
<> <> <> <> newsreader,
<> <> <> <> <> please "Reply to Group" so that others may learn and benefit
<> from
<> <> <> your
<> <> <> <> <> issue.
<> <> <> <> <>
<> <> <> <> <> Microsoft engineers can only focus on one issue per thread.
<> <> Although
<> <> <> we
<> <> <> <> <> provide other information for your reference, we recommend
you
<> <> post
<> <> <> <> <> different incidents in different threads to keep the thread
<> <> clean.
<> <> <> In
<> <> <> <> <> doing
<> <> <> <> <> so, it will ensure your issues are resolved in a timely
<> manner.
<> <> <> <> <>
<> <> <> <> <> For urgent issues, you may want to contact Microsoft CSS
<> <> directly.
<> <> <> <> Please
<> <> <> <> <> check http://support.microsoft.com for regional support phone
<> <> <> numbers.
<> <> <> <> <>
<> <> <> <> <> Any input or comments in this thread are highly appreciated.
<> <> <> <> <>
<> <> <> <> <> =====================================================
<> <> <> <> <>
<> <> <> <> <> This posting is provided "AS IS" with no warranties, and
<> confers
<> <> no
<> <> <> <> <> rights.
<> <> <> <> <>
<> <> <> <> <> --------------------
<> <> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <> <> <> <> <I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <Subject: Re: Server Usage Report
<> <> <> <> <> <Date: Mon, 26 Feb 2007 14:24:01 -0000
<> <> <> <> <> <Lines: 548
<> <> <> <> <> <X-Priority: 3
<> <> <> <> <> <X-MSMail-Priority: Normal
<> <> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <> <> <> <X-RFC2646: Format=Flowed; Original
<> <> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <> <> <> <Message-ID: <OracHHbWHHA.4624(a)TK2MSFTNGP03.phx.gbl>
<> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <> <NNTP-Posting-Host: 80.168.252.171
<> <> <> <> <> <Path:
<> <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
<> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> microsoft.public.windows.server.sbs:19638
<> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <> <
<> <> <> <> <> <No, I don't have real-time protection running on the server.
<> <> <> <> <> <
<> <> <> <> <> <Neil
<> <> <> <> <> <
<> <> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote in
<> <> message
<> <> <> <> <> <news:I51Qt6aWHHA.4020(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> <> <> <> Hi Neil,
<> <> <> <> <> <>
<> <> <> <> <> <> Thanks for updating.
<> <> <> <> <> <>
<> <> <> <> <> <> I am sorry for the delay response due to leaving office
for
<> <> some
<> <> <> <> days.
<> <> <> <> <> <>
<> <> <> <> <> <> According to the event log, the logging stopped because
the
<> <> <> logging
<> <> <> <> <> engine
<> <> <> <> <> <> was unable to write data to the log file. The error code
<> there
<> <> <> was
<> <> <> <> <> <> OX80070021. The code can be converted to
<> STIERR_DEVICE_LOCKED.
<> <> It
<> <> <> <> <> appears
<> <> <> <> <> <> that the log file was locked so that the data cannot be
<> <> written
<> <> <> into
<> <> <> <> <> the
<> <> <> <> <> <> file.
<> <> <> <> <> <>
<> <> <> <> <> <> Do you have any anti-virus software running on the server?
<> <> Based
<> <> <> on
<> <> <> <> my
<> <> <> <> <> <> research, the issue is probably caused because the
<> anti-virus
<> <> <> <> real-time
<> <> <> <> <> <> scan engine locked that file.
<> <> <> <> <> <>
<> <> <> <> <> <> Here, I suggest you modify the anti-virus real-time scan
<> <> <> settings.
<> <> <> <> <> Ensure
<> <> <> <> <> <> that the ISA logging folder is excluded from the real-time
<> <> scan
<> <> <> <> range.
<> <> <> <> <> <> Restart the anti-virus software and monitoring to see if
<> the
<> <> <> problem
<> <> <> <> <> will
<> <> <> <> <> <> occur again.
<> <> <> <> <> <>
<> <> <> <> <> <> I am looking forward to hear from you.
<> <> <> <> <> <>
<> <> <> <> <> <> If you need further assistance, please don't hesitate to
<> let
<> <> me
<> <> <> <> know.
<> <> <> <> <> <>
<> <> <> <> <> <> Best regards,
<> <> <> <> <> <>
<> <> <> <> <> <> Robert Li(MSFT)
<> <> <> <> <> <>
<> <> <> <> <> <> Microsoft CSS Online Newsgroup Support
<> <> <> <> <> <>
<> <> <> <> <> <> Get Secure! - www.microsoft.com/security
<> <> <> <> <> <>
<> <> <> <> <> <> =====================================================
<> <> <> <> <> <>
<> <> <> <> <> <> This newsgroup only focuses on SBS technical issues. If
you
<> <> have
<> <> <> <> issues
<> <> <> <> <> <> regarding other Microsoft products, you'd better post in
<> the
<> <> <> <> <> corresponding
<> <> <> <> <> <> newsgroups so that they can be resolved in an efficient
and
<> <> <> timely
<> <> <> <> <> manner.
<> <> <> <> <> <> You can locate the newsgroup here:
<> <> <> <> <> <>
<> <> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <> <> <>
<> <> <> <> <> <> When opening a new thread via the web interface, we
<> recommend
<> <> you
<> <> <> <> check
<> <> <> <> <> <> the
<> <> <> <> <> <> "Notify me of replies" box to receive e-mail notifications
<> <> when
<> <> <> <> there
<> <> <> <> <> are
<> <> <> <> <> <> any updates in your thread. When responding to posts via
<> your
<> <> <> <> <> newsreader,
<> <> <> <> <> <> please "Reply to Group" so that others may learn and
<> benefit
<> <> from
<> <> <> <> your
<> <> <> <> <> <> issue.
<> <> <> <> <> <>
<> <> <> <> <> <> Microsoft engineers can only focus on one issue per
thread.
<> <> <> Although
<> <> <> <> we
<> <> <> <> <> <> provide other information for your reference, we recommend
<> you
<> <> <> post
<> <> <> <> <> <> different incidents in different threads to keep the
thread
<> <> <> clean.
<> <> <> <> In
<> <> <> <> <> <> doing
<> <> <> <> <> <> so, it will ensure your issues are resolved in a timely
<> <> manner.
<> <> <> <> <> <>
<> <> <> <> <> <> For urgent issues, you may want to contact Microsoft CSS
<> <> <> directly.
<> <> <> <> <> Please
<> <> <> <> <> <> check http://support.microsoft.com for regional support
<> phone
<> <> <> <> numbers.
<> <> <> <> <> <>
<> <> <> <> <> <> Any input or comments in this thread are highly
<> appreciated.
<> <> <> <> <> <>
<> <> <> <> <> <> =====================================================
<> <> <> <> <> <>
<> <> <> <> <> <> This posting is provided "AS IS" with no warranties, and
<> <> confers
<> <> <> no
<> <> <> <> <> <> rights.
<> <> <> <> <> <>
<> <> <> <> <> <> --------------------
<> <> <> <> <> <> <From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <Subject: Re: Server Usage Report
<> <> <> <> <> <> <Date: Fri, 23 Feb 2007 11:57:56 -0000
<> <> <> <> <> <> <Lines: 410
<> <> <> <> <> <> <X-Priority: 3
<> <> <> <> <> <> <X-MSMail-Priority: Normal
<> <> <> <> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> <> <> <> <> <X-RFC2646: Format=Flowed; Original
<> <> <> <> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> <> <> <> <> <Message-ID: <O0XwcH0VHHA.4260(a)TK2MSFTNGP06.phx.gbl>
<> <> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <NNTP-Posting-Host: 80.168.252.171
<> <> <> <> <> <> <Path:
<> <> <> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
<> <> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> microsoft.public.windows.server.sbs:19147
<> <> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <
<> <> <> <> <> <> <No matter what I try, including the details below I still
<> <> can't
<> <> <> get
<> <> <> <> it
<> <> <> <> <> to
<> <> <> <> <> <> <work.
<> <> <> <> <> <> <
<> <> <> <> <> <> that
<> <> <> hasn't
<> <> <> <> <> made
<> <> <> <> <> <> it
<> <> <> <> <> <> <work.
<> <> <> <> <> <> <
<> <> <> <> <> <> <Neil
<> <> <> <> <> <> <
<> <> <> <> <> <> <
<> <> <> <> <> <> <"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com> wrote
<> in
<> <> <> message
<> <> <> <> <> <> <news:sYa2ONeSHHA.2352(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> <> <> <> <> Hi Neil,
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> After researching the MPS report, I cannot find any
<> <> warnings
<> <> <> or
<> <> <> <> <> errors
<> <> <> <> <> <> <> related to the Monitoring and Reporting.
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> 1. If you use a router to access the Internet, usage
<> <> <> information
<> <> <> <> for
<> <> <> <> <> <> <> Internet activity will not be included in the report.
<> <> <> <> <> <> <> 2. If you have installed ISA on SBS 2003? If so, ISA
<> will
<> <> <> track
<> <> <> <> the
<> <> <> <> <> <> <> Remote
<> <> <> <> <> <> <> Connection Activity and the Server Usage Report cannot
<> <> fetch
<> <> <> that
<> <> <> <> <> data.
<> <> <> <> <> <> <> You may configure the Server Usage Report to send ISA
<> logs.
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> If you did receive the Web Activity by Computer report
<> <> before,
<> <> <> <> you
<> <> <> <> <> may
<> <> <> <> <> <> <> need
<> <> <> <> <> <> <> to disable the Reporting Service and then re-configure
<> it.
<> <> To
<> <> <> do
<> <> <> <> <> that:
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> 1.Open Server Management, and then click Monitoring and
<> <> <> Reporting
<> <> <> <> in
<> <> <> <> <> <> the
<> <> <> <> <> <> <> left pane.
<> <> <> <> <> <> <> 2.In the right pane, click Change Server Status Report
<> <> <> Settings.
<> <> <> <> <> <> <> 3.Click to select Server Usage Report, and then click
<> Edit.
<> <> <> <> <> <> <> 4.Click Content tab, and then click Add button to add
<> the
<> <> <> logs,
<> <> <> <> such
<> <> <> <> <> as
<> <> <> <> <> <> <> ISA
<> <> <> <> <> <> <> logs.
<> <> <> <> <> <> <> 5.Follow the instruction to finish the Wizard.
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> Then please take your time to monitoring the server.
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> If you have any update, please don't hesitate to let me
<> <> know.
<> <> <> <> <> <> <>
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> Best regards,
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> Robert Li(MSFT)
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> Microsoft CSS Online Newsgroup Support
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> Get Secure! - www.microsoft.com/security
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> =====================================================
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> This newsgroup only focuses on SBS technical issues. If
<> you
<> <> <> have
<> <> <> <> <> issues
<> <> <> <> <> <> <> regarding other Microsoft products, you'd better post
in
<> <> the
<> <> <> <> <> <> corresponding
<> <> <> <> <> <> <> newsgroups so that they can be resolved in an efficient
<> and
<> <> <> <> timely
<> <> <> <> <> <> manner.
<> <> <> <> <> <> <> You can locate the newsgroup here:
<> <> <> <> <> <> <>
<> <> <> <>
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> When opening a new thread via the web interface, we
<> <> recommend
<> <> <> you
<> <> <> <> <> check
<> <> <> <> <> <> <> the
<> <> <> <> <> <> <> "Notify me of replies" box to receive e-mail
<> notifications
<> <> <> when
<> <> <> <> <> there
<> <> <> <> <> <> are
<> <> <> <> <> <> <> any updates in your thread. When responding to posts
via
<> <> your
<> <> <> <> <> <> newsreader,
<> <> <> <> <> <> <> please "Reply to Group" so that others may learn and
<> <> benefit
<> <> <> from
<> <> <> <> <> your
<> <> <> <> <> <> <> issue.
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> Microsoft engineers can only focus on one issue per
<> thread.
<> <> <> <> Although
<> <> <> <> <> we
<> <> <> <> <> <> <> provide other information for your reference, we
<> recommend
<> <> you
<> <> <> <> post
<> <> <> <> <> <> <> different incidents in different threads to keep the
<> thread
<> <> <> <> clean.
<> <> <> <> <> In
<> <> <> <> <> <> <> doing
<> <> <> <> <> <> <> so, it will ensure your issues are resolved in a timely
<> <> <> manner.
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> For urgent issues, you may want to contact Microsoft
CSS
<> <> <> <> directly.
<> <> <> <> <> <> Please
<> <> <> <> <> <> <> check http://support.microsoft.com for regional support
<> <> phone
<> <> <> <> <> numbers.
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> Any input or comments in this thread are highly
<> <> appreciated.
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> =====================================================
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> This posting is provided "AS IS" with no warranties,
and
<> <> <> confers
<> <> <> <> no
<> <> <> <> <> <> <> rights.
<> <> <> <> <> <> <>
<> <> <> <> <> <> <> --------------------
<> <> <> <> <> <> <> <X-Tomcat-ID: 244766817
<> <> <> <> <> <> <> <References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <> <> <> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <> <> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <> <> <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <MIME-Version: 1.0
<> <> <> <> <> <> <> <Content-Type: text/plain
<> <> <> <> <> <> <> <Content-Transfer-Encoding: 7bit
<> <> <> <> <> <> <> <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT])
<> <> <> <> <> <> <> <Organization: Microsoft
<> <> <> <> <> <> <> <Date: Fri, 02 Feb 2007 11:56:09 GMT
<> <> <> <> <> <> <> <Subject: Re: Server Usage Report
<> <> <> <> <> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <> <Message-ID: <2lUVhEsRHHA.1552(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <> <Lines: 247
<> <> <> <> <> <> <> <Path: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <> microsoft.public.windows.server.sbs:14591
<> <> <> <> <> <> <> <NNTP-Posting-Host: tomcatimport2.phx.gbl
10.201.218.182
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <Hi Neil,
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <Thanks for updating.
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <Have researching all the logs, I cannot find the
cause
<> of
<> <> <> this
<> <> <> <> <> issue.
<> <> <> <> <> <> I
<> <> <> <> <> <> <> <find this may be a bug of SBS server. Someone has
<> reported
<> <> a
<> <> <> <> bug:
<> <> <> <> <> Some
<> <> <> <> <> <> <> VPN
<> <> <> <> <> <> <> <accesses are not listed in the "Remote Connection
<> <> Activity"
<> <> <> <> section
<> <> <> <> <> in
<> <> <> <> <> <> <> <Server Usage Report. Maybe your situation is like
that.
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <Please send me the MPS-Report to
v-robeli(a)microsoft.com
<> <> with
<> <> <> <> <> <> <> <subject:37507673- Server Usage Report
<> <> <> <> <> <> <> <for further research.
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <Have a nice weekend.
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <Best regards,
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <Robert Li(MSFT)
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <Microsoft CSS Online Newsgroup Support
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <Get Secure! - www.microsoft.com/security
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <=====================================================
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <This newsgroup only focuses on SBS technical issues.
If
<> <> you
<> <> <> have
<> <> <> <> <> <> issues
<> <> <> <> <> <> <> <regarding other Microsoft products, you'd better post
<> in
<> <> the
<> <> <> <> <> <> <> corresponding
<> <> <> <> <> <> <> <newsgroups so that they can be resolved in an
efficient
<> <> and
<> <> <> <> timely
<> <> <> <> <> <> <> manner.
<> <> <> <> <> <> <> <You can locate the newsgroup here:
<> <> <> <> <> <> <>
<> <> <> <>
<> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <When opening a new thread via the web interface, we
<> <> recommend
<> <> <> <> you
<> <> <> <> <> <> check
<> <> <> <> <> <> <> the
<> <> <> <> <> <> <> <"Notify me of replies" box to receive e-mail
<> notifications
<> <> <> when
<> <> <> <> <> there
<> <> <> <> <> <> are
<> <> <> <> <> <> <> <any updates in your thread. When responding to posts
<> via
<> <> your
<> <> <> <> <> <> newsreader,
<> <> <> <> <> <> <> <please "Reply to Group" so that others may learn and
<> <> benefit
<> <> <> <> from
<> <> <> <> <> your
<> <> <> <> <> <> <> <issue.
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <Microsoft engineers can only focus on one issue per
<> <> thread.
<> <> <> <> <> Although
<> <> <> <> <> <> we
<> <> <> <> <> <> <> <provide other information for your reference, we
<> recommend
<> <> <> you
<> <> <> <> post
<> <> <> <> <> <> <> <different incidents in different threads to keep the
<> <> thread
<> <> <> <> clean.
<> <> <> <> <> In
<> <> <> <> <> <> <> doing
<> <> <> <> <> <> <> <so, it will ensure your issues are resolved in a
timely
<> <> <> manner.
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <For urgent issues, you may want to contact Microsoft
<> CSS
<> <> <> <> directly.
<> <> <> <> <> <> Please
<> <> <> <> <> <> <> <check http://support.microsoft.com for regional
support
<> <> phone
<> <> <> <> <> numbers.
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <Any input or comments in this thread are highly
<> <> appreciated.
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <=====================================================
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <This posting is provided "AS IS" with no warranties,
<> and
<> <> <> confers
<> <> <> <> no
<> <> <> <> <> <> <> rights.
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <--------------------
<> <> <> <> <> <> <> <<X-Tomcat-ID: 278370399
<> <> <> <> <> <> <> <<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <> <> <> <<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <> <> <<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <<#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <> <> <<MIME-Version: 1.0
<> <> <> <> <> <> <> <<Content-Type: text/plain
<> <> <> <> <> <> <> <<Content-Transfer-Encoding: 7bit
<> <> <> <> <> <> <> <<From: v-robeli(a)online.microsoft.com (Robert Li
[MSFT])
<> <> <> <> <> <> <> <<Organization: Microsoft
<> <> <> <> <> <> <> <<Date: Wed, 31 Jan 2007 13:39:24 GMT
<> <> <> <> <> <> <> <<Subject: Re: Server Usage Report
<> <> <> <> <> <> <> <<X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <> <<Message-ID: <WSlP80TRHHA.196(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <<Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <> <<Lines: 169
<> <> <> <> <> <> <> <<Path: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <> <> <> <<Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <> <> microsoft.public.windows.server.sbs:14095
<> <> <> <> <> <> <> <<NNTP-Posting-Host: tomcatimport2.phx.gbl
<> 10.201.218.182
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <<Hi Archie,
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <<Please take your time to help me collect the log, MPS
<> <> Report
<> <> <> <> and
<> <> <> <> <> send
<> <> <> <> <> <> to
<> <> <> <> <> <> <> <<v-robeli(a)microsoft.com. After the reinstallation, the
<> <> <> situation
<> <> <> <> <> may
<> <> <> <> <> <> <> change
<> <> <> <> <> <> <> <<on your server. After researching the report, we can
<> know
<> <> <> the
<> <> <> <> <> <> situation
<> <> <> <> <> <> <> of
<> <> <> <> <> <> <> <<your server more clearly and give you troubleshooting
<> <> <> <> suggestions.
<> <> <> <> <> <> <> Thanks
<> <> <> <> <> <> <> <<for understanding.
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> < <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <<Best regards,
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <<Robert Li(MSFT)
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <<Microsoft CSS Online Newsgroup Support
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <<Get Secure! - www.microsoft.com/security
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <<====================================================
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <<PLEASE NOTE: The partner managed newsgroups are
<> provided
<> <> <> <> toassist
<> <> <> <> <> <> with
<> <> <> <> <> <> <> <<break/fix issues and simple how to questions.
<> <> <> <> <> <> <> <<We also love to hear your product feedback! Let us
<> know
<> <> <> what
<> <> <> <> you
<> <> <> <> <> <> think
<> <> <> <> <> <> <> by
<> <> <> <> <> <> <> <<posting from the web interface: Partner Feedback
<> <> <> <> <> <> <> <<from your newsreader:
<> <> <> <> <> <> microsoft.private.directaccess.partnerfeedback.
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <<We look forward to hearing from you!
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <<====================================================
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <<When responding to posts, please "Reply to Group" via
<> <> your
<> <> <> <> <> newsreader
<> <> <> <> <> <> so
<> <> <> <> <> <> <> <<that others may learn and benefit from this issue.
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <<====================================================
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <<This posting is provided "AS IS" with no warranties,
<> and
<> <> <> <> confers
<> <> <> <> <> no
<> <> <> <> <> <> <> <rights.
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <<====================================================
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <<--------------------
<> <> <> <> <> <> <> <<<From: "Neil Jordan" <Neil.Jordan(a)magiglo.co.uk>
<> <> <> <> <> <> <> <<<References: <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <> <> <> <<<iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <<<e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <> <> <<<4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <<<1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <<<nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <<<Subject: Re: Server Usage Report
<> <> <> <> <> <> <> <<<Date: Tue, 30 Jan 2007 14:28:52 -0000
<> <> <> <> <> <> <> <<<Lines: 125
<> <> <> <> <> <> <> <<<X-Priority: 3
<> <> <> <> <> <> <> <<<X-MSMail-Priority: Normal
<> <> <> <> <> <> <> <<<X-Newsreader: Microsoft Outlook Express
<> 6.00.2900.3028
<> <> <> <> <> <> <> <<<X-RFC2646: Format=Flowed; Original
<> <> <> <> <> <> <> <<<X-MimeOLE: Produced By Microsoft MimeOLE
<> V6.00.2900.3028
<> <> <> <> <> <> <> <<<Message-ID: <#HR#5rHRHHA.996(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <> <> <<<Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <> <<<NNTP-Posting-Host: 80.168.252.171
<> <> <> <> <> <> <> <<<Path:
<> <> <> <> <> <>
<> <> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
<> <> <> <> <> <> <> <<<Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <> <> microsoft.public.windows.server.sbs:13773
<> <> <> <> <> <> <> <<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <> <<<
<> <> <> <> <> <> <> <<<The Server reports still are excluding the remote
<> access
<> <> <> part
<> <> <> <> of
<> <> <> <> <> the
<> <> <> <> <> <> <> <<<reports. All the other information has come back
<> again.
<> <> <> The
<> <> <> <> <> remote
<> <> <> <> <> <> <> <<access
<> <> <> <> <> <> <> <<<is definitely being recorded in the IN*.log files
<> still.
<> <> <> <> <> <> <> <<<
<> <> <> <> <> <> <> <<<
<> <> <> <> <> <> <> <<<
<> <> <> <> <> <> <> <<<Looking at the SBSMonitoring databases, the relevant
<> <> tables
<> <> <> <> for
<> <> <> <> <> <> Remote
<> <> <> <> <> <> <> <<<access are indeed empty, so the collection of them
<> must
<> <> be
<> <> <> <> <> failing
<> <> <> <> <> <> for
<> <> <> <> <> <> <> <<some
<> <> <> <> <> <> <> <<<reason?
<> <> <> <> <> <> <> <<<
<> <> <> <> <> <> <> <<<
<> <> <> <> <> <> <> <<<Help!
<> <> <> <> <> <> <> <<<
<> <> <> <> <> <> <> <<<"Robert Li [MSFT]" <v-robeli(a)online.microsoft.com>
<> wrote
<> <> in
<> <> <> <> <> message
<> <> <> <> <> <> <> <<<news:nICLyLHRHHA.4032(a)TK2MSFTNGHUB02.phx.gbl...
<> <> <> <> <> <> <> <<<> Hi Neil,
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <> <> <<<> This is Robert Li, Inn Jin is temporarily out of
<> the
<> <> <> <> Newsgroups
<> <> <> <> <> <> and
<> <> <> <> <> <> I
<> <> <> <> <> <> <> am
<> <> <> <> <> <> <> <<<> his backup.
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <> <> <<<> I just write to see how the things are going on,
if
<> <> you
<> <> <> have
<> <> <> <> <> any
<> <> <> <> <> <> <> <<<> questions,
<> <> <> <> <> <> <> <<<> please don't hesitate to let me know.
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <> <> <<<> Best regards,
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <> <> <<<> Robert Li(MSFT)
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <> <> <<<> Microsoft CSS Online Newsgroup Support
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <> <> <<<> Get Secure! - www.microsoft.com/security
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <> <> <<<>
<> ====================================================
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <> <> <<<> PLEASE NOTE: The partner managed newsgroups are
<> <> provided
<> <> <> <> <> toassist
<> <> <> <> <> <> <> with
<> <> <> <> <> <> <> <<<> break/fix issues and simple how to questions.
<> <> <> <> <> <> <> <<<> We also love to hear your product feedback! Let
us
<> <> know
<> <> <> <> what
<> <> <> <> <> you
<> <> <> <> <> <> <> think
<> <> <> <> <> <> <> <<by
<> <> <> <> <> <> <> <<<> posting from the web interface: Partner Feedback
<> <> <> <> <> <> <> <<<> from your newsreader:
<> <> <> <> <> <> <> microsoft.private.directaccess.partnerfeedback.
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <> <> <<<> We look forward to hearing from you!
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <> <> <<<>
<> ====================================================
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <> <> <<<> When responding to posts, please "Reply to Group"
<> via
<> <> <> your
<> <> <> <> <> <> newsreader
<> <> <> <> <> <> <> so
<> <> <> <> <> <> <> <<<> that others may learn and benefit from this issue.
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <> <> <<<>
<> ====================================================
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <> <> <<<> This posting is provided "AS IS" with no
<> warranties,
<> <> and
<> <> <> <> <> confers
<> <> <> <> <> <> no
<> <> <> <> <> <> <> <<<> rights.
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <> <> <<<>
<> ====================================================
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <> <> <<<> --------------------
<> <> <> <> <> <> <> <<<> <X-Tomcat-ID: 287316058
<> <> <> <> <> <> <> <<<> <References:
<> <#EplFogPHHA.1380(a)TK2MSFTNGP05.phx.gbl>
<> <> <> <> <> <> <> <<<> <iHjUUhrPHHA.2300(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <<<> <e$ZBpItPHHA.4280(a)TK2MSFTNGP02.phx.gbl>
<> <> <> <> <> <> <> <<<> <4axGk45PHHA.1112(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <<<> <MIME-Version: 1.0
<> <> <> <> <> <> <> <<<> <Content-Type: text/plain
<> <> <> <> <> <> <> <<<> <Content-Transfer-Encoding: 7bit
<> <> <> <> <> <> <> <<<> <From: v-innjin(a)online.microsoft.com ("Inn Jin
<> <> [MSFT]")
<> <> <> <> <> <> <> <<<> <Organization: Microsoft
<> <> <> <> <> <> <> <<<> <Date: Fri, 26 Jan 2007 14:52:53 GMT
<> <> <> <> <> <> <> <<<> <Subject: Re: Server Usage Report
<> <> <> <> <> <> <> <<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <> <<<> <Message-ID:
<> <1H#3smVQHHA.4032(a)TK2MSFTNGHUB02.phx.gbl>
<> <> <> <> <> <> <> <<<> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <> <> <> <> <> <<<> <Lines: 41
<> <> <> <> <> <> <> <<<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <> <> <> <<<> <Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <> <> <> <> <> microsoft.public.windows.server.sbs:12958
<> <> <> <> <> <> <> <<<> <NNTP-Posting-Host: tomcatimport2.phx.gbl
<> <> 10.201.218.182
<> <> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <> <<<> <Hi Neil,
<> <> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <> <<<> <Thank you for reply, please monitoring your
server
<> <> for
<> <> a
<> <> <> <> <> period
<> <> <> <> <> <> of
<> <> <> <> <> <> <> <time,
<> <> <> <> <> <> <> <<<> if
<> <> <> <> <> <> <> <<<> <you have update, feel free to let me know!
<> <> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <> <<<> <Have a nice day!
<> <> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <> <<<> <Best regards,
<> <> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <> <<<> <Inn Jin (MSFT)
<> <> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <> <<<> <Microsoft CSS Online Newsgroup Support
<> <> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <> <<<> <Get Secure! - www.microsoft.com/security
<> <> <> <> <> <> <> <<<>
<> <=====================================================
<> <> <> <> <> <> <> <<<> <This newsgroup only focuses on SBS technical
<> issues.
<> <> If
<> <> <> you
<> <> <> <> <> have
<> <> <> <> <> <> <> issues
<> <> <> <> <> <> <> <<<> <regarding other Microsoft products, you'd better
<> post
<> <> in
<> <> <> <> the
<> <> <> <> <> <> <> <<<> corresponding
<> <> <> <> <> <> <> <<<> <newsgroups so that they can be resolved in an
<> <> efficient
<> <> <> and
<> <> <> <> <> <> timely
<> <> <> <> <> <> <> <<<> manner.
<> <> <> <> <> <> <> <<<> <You can locate the newsgroup here:
<> <> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <>
<> <> <> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <> <<<> <When opening a new thread via the web interface,
<> we
<> <> <> <> recommend
<> <> <> <> <> you
<> <> <> <> <> <> <> check
<> <> <> <> <> <> <> <<<> the
<> <> <> <> <> <> <> <<<> <"Notify me of replies" box to receive e-mail
<> <> <> notifications
<> <> <> <> <> when
<> <> <> <> <> <> <> there
<> <> <> <> <> <> <> <<are
<> <> <> <> <> <> <> <<<> <any updates in your thread. When responding to
<> posts
<> <> via
<> <> <> <> your
<> <> <> <> <> <> <> <<newsreader,
<> <> <> <> <> <> <> <<<> <please "Reply to Group" so that others may learn
<> and
<> <> <> <> benefit
<> <> <> <> <> from
<> <> <> <> <> <> <> your
<> <> <> <> <> <> <> <<<> <issue.
<> <> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <> <<<> <Microsoft engineers can only focus on one issue
<> per
<> <> <> thread.
<> <> <> <> <> <> Although
<> <> <> <> <> <> <> we
<> <> <> <> <> <> <> <<<> <provide other information for your reference, we
<> <> <> recommend
<> <> <> <> you
<> <> <> <> <> <> post
<> <> <> <> <> <> <> <<<> <different incidents in different threads to keep
<> the
<> <> <> thread
<> <> <> <> <> <> clean.
<> <> <> <> <> <> <> In
<> <> <> <> <> <> <> <<<> doing
<> <> <> <> <> <> <> <<<> <so, it will ensure your issues are resolved in a
<> <> timely
<> <> <> <> <> manner.
<> <> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <> <<<> <For urgent issues, you may want to contact
<> Microsoft
<> <> CSS
<> <> <> <> <> <> directly.
<> <> <> <> <> <> <> <<Please
<> <> <> <> <> <> <> <<<> <check http://support.microsoft.com for regional
<> <> support
<> <> <> <> phone
<> <> <> <> <> <> <> numbers.
<> <> <> <> <> <> <> <<<> <Any input or comments in this thread are highly
<> <> <> <> appreciated.
<> <> <> <> <> <> <> <<<>
<> <=====================================================
<> <> <> <> <> <> <> <<<> <This posting is provided "AS IS" with no
<> warranties,
<> <> and
<> <> <> <> <> confers
<> <> <> <> <> <> no
<> <> <> <> <> <> <> <<<> rights.
<> <> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <> <<<> <
<> <> <> <> <> <> <> <<<>
<> <> <> <> <> <> <> <<<
<> <> <> <> <> <> <> <<<
<> <> <> <> <> <> <> <<<
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <<
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <> <
<> <> <> <> <> <> <>
<> <> <> <> <> <> <
<> <> <> <> <> <> <
<> <> <> <> <> <> <
<> <> <> <> <> <>
<> <> <> <> <> <
<> <> <> <> <> <
<> <> <> <> <> <
<> <> <> <> <>
<> <> <> <> <
<> <> <> <> <
<> <> <> <> <
<> <> <> <>
<> <> <> <
<> <> <> <
<> <> <> <
<> <> <>
<> <> <
<> <> <
<> <> <
<> <>
<> <
<> <
<> <
<>
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