IRM Lost Credentials
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From: Steve Rindsberg on 22 Nov 2009 22:43 In article <howeyb.422y3b(a)DoNotSpam.com>, Howeyb wrote: > Thanks, Steve. > > Even though my problem isn't resolved, it's nice to know that somebody > out there has faith that Microsoft would be willing to put some > time/effort into a problem that has developed with free software. I've reported it to a contact of mine there and made sure to underline the urgency of the problem. It seems to have come up here just in the last few days.
From: howeyb on 22 Nov 2009 23:54 Wonderful! Thanks for being so proactive. I really appreciate it. -- howeyb ------------------------------------------------------------------------ howeyb's Profile: http://forums.techarena.in/members/157028.htm View this thread: http://forums.techarena.in/ms-office-support/1272749.htm http://forums.techarena.in
From: cosmo on 23 Nov 2009 08:57 On 11ÔÂ23ÈÕ, ÏÂÎç12ʱ54·Ö, howeyb <howeyb.423...(a)DoNotSpam.com> wrote: > Wonderful! Thanks for being so proactive. I really appreciate it. > > -- > howeyb > ------------------------------------------------------------------------ > howeyb's Profile:http://forums.techarena.in/members/157028.htm > View this thread:http://forums.techarena.in/ms-office-support/1272749.htm > > http://forums.techarena.in Really ? hope so.
From: Bernard Jammet on 26 Nov 2009 12:53 On Nov 23, 8:57 am, cosmo <cosmo...(a)gmail.com> wrote: > On 11ÔÂ23ÈÕ, ÏÂÎç12ʱ54·Ö, howeyb <howeyb.423...(a)DoNotSpam.com> wrote: > > > Wonderful! Thanks for being so proactive. I really appreciate it. > > > -- > > howeyb > > ------------------------------------------------------------------------ > > howeyb's Profile:http://forums.techarena.in/members/157028.htm > > View this thread:http://forums.techarena.in/ms-office-support/1272749.htm > > >http://forums.techarena.in > > Really ? hope so. Having the same issue with an EXCELL file... I escalated to Microsoft support and got the folowing response: The issue has been escalated to the RMS dev team and they are working on a fix. Here's the official response: We have recently become aware of an issue with Microsoft Information Rights Management Trial Service. Some users may not be able to open protected content that use this service. Please note that Enterprise customers using their own internal RMS 1.0 and AD RMS infrastructure are not affected by this issue. We have isolated the root cause of this issue. To resolve this, we need to make a change to the Microsoft Information Rights Management Trial Service. Please rest assured that your content will continue to be accessible after this change is in place. It is the RMS team's top priority to bring this issue to resolution. We will need to devote additional development and test time to ensure a high quality fix . We estimate that we can address the issue which requires the development and testing of a fix within the next few weeks. We sincerely apologize for the disruption this issue has caused and will provide any updates ASAP.
From: CHEW on 29 Nov 2009 13:25
Any response yet? I have had the same issue and would like to know what the solution is. "Bernard Jammet" wrote: > On Nov 23, 8:57 am, cosmo <cosmo...(a)gmail.com> wrote: > > On 11月23日, 下午12时54分, howeyb <howeyb.423...(a)DoNotSpam.com> wrote: > > > > > Wonderful! Thanks for being so proactive. I really appreciate it. > > > > > -- > > > howeyb > > > ------------------------------------------------------------------------ > > > howeyb's Profile:http://forums.techarena.in/members/157028.htm > > > View this thread:http://forums.techarena.in/ms-office-support/1272749.htm > > > > >http://forums.techarena.in > > > > Really ? hope so. > > Having the same issue with an EXCELL file... > I escalated to Microsoft support and got the folowing response: > > The issue has been escalated to the RMS dev team and they are working > on a fix. Here's the official response: > > We have recently become aware of an issue with Microsoft Information > Rights Management Trial Service. Some users may not be able to open > protected content that use this service. Please note that Enterprise > customers using their own internal RMS 1.0 and AD RMS infrastructure > are not affected by this issue. > > We have isolated the root cause of this issue. To resolve this, we > need to make a change to the Microsoft Information Rights Management > Trial Service. Please rest assured that your content will continue to > be accessible after this change is in place. > > It is the RMS team's top priority to bring this issue to resolution. > We will need to devote additional development and test time to ensure > a high quality fix . We estimate that we can address the issue which > requires the development and testing of a fix within the next few > weeks. > > We sincerely apologize for the disruption this issue has caused and > will provide any updates ASAP. > > > > . > |