IRM Lost Credentials
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From: howeyb on 30 Nov 2009 17:28 I don't think we will have to ask individually. Looks like the fix will be generic and should work for everybody without having to ask for it. Of course, I've got my fingers crossed. I imagine the fix notice will be posted here when it's available. -- howeyb ------------------------------------------------------------------------ howeyb's Profile: http://forums.techarena.in/members/157028.htm View this thread: http://forums.techarena.in/ms-office-support/1272749.htm http://forums.techarena.in
From: Steve Rindsberg on 30 Nov 2009 18:21 In article <c2bb33b8-5538-4157-9c71- 40c8c926bd84(a)m33g2000vbi.googlegroups.com>, Gwaxiom wrote: > On Nov 30, 4:02 pm, Steve Rindsberg <ab...(a)localhost.com> wrote: > > In article <howeyb.42g...(a)DoNotSpam.com>, Howeyb wrote: > > > ??????? The link you provided doesn't work (either that, or it's > > > temporary unavailable...). > > > > It's been broken into two lines, either at your end or mine. > > > > Combine the two lines into one and it works. > > I like many others have experienced problems with IRM dating back to > 18th Nov. Recent posts have indicated that microsoft may well be able > to offer a solution to regain access to the afflicted files. Would the > solution be generic or would each person with the IRM problem have to > request assistance and if so from whom? I'm not an MS employee, nor are we likely to hear from MS employees here. I know nothing of MS' internal plans for this. I'm just posting what I've been able to learn on the net. If you're interested in how this plays out, I'd subscribe to the blog that the earlier link points to.
From: Brian on 1 Dec 2009 11:11 Yes, I received the exact same reply from MS support engineer. "Bernard Jammet" <bjammet(a)gmail.com> wrote in message news:b2eb4152-4781-4e68-b786-2396c53dc2c3(a)r5g2000yqb.googlegroups.com... On Nov 23, 8:57 am, cosmo <cosmo...(a)gmail.com> wrote: > On 11��23��, ����12ʱ54��, howeyb <howeyb.423...(a)DoNotSpam.com> wrote: > > > Wonderful! Thanks for being so proactive. I really appreciate it. > > > -- > > howeyb > > ------------------------------------------------------------------------ > > howeyb's Profile:http://forums.techarena.in/members/157028.htm > > View this > > thread:http://forums.techarena.in/ms-office-support/1272749.htm > > >http://forums.techarena.in > > Really ? hope so. Having the same issue with an EXCELL file... I escalated to Microsoft support and got the folowing response: The issue has been escalated to the RMS dev team and they are working on a fix. Here's the official response: We have recently become aware of an issue with Microsoft Information Rights Management Trial Service. Some users may not be able to open protected content that use this service. Please note that Enterprise customers using their own internal RMS 1.0 and AD RMS infrastructure are not affected by this issue. We have isolated the root cause of this issue. To resolve this, we need to make a change to the Microsoft Information Rights Management Trial Service. Please rest assured that your content will continue to be accessible after this change is in place. It is the RMS team's top priority to bring this issue to resolution. We will need to devote additional development and test time to ensure a high quality fix . We estimate that we can address the issue which requires the development and testing of a fix within the next few weeks. We sincerely apologize for the disruption this issue has caused and will provide any updates ASAP.
From: Paul Qu on 1 Dec 2009 23:54 The problem is fixed now!
From: Paul E. Brown Jr. on 2 Dec 2009 12:51
The problem has now been fixed by Microsoft. Thanks to all! |