IRM Lost Credentials
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From: howeyb on 29 Nov 2009 14:47 Not yet. Microsoft's reply says that it will be awhile: "We estimate that we can address the issue which requires the development and testing of a fix within the next few weeks." -- howeyb ------------------------------------------------------------------------ howeyb's Profile: http://forums.techarena.in/members/157028.htm View this thread: http://forums.techarena.in/ms-office-support/1272749.htm http://forums.techarena.in
From: Steve Rindsberg on 29 Nov 2009 21:26 In article <58CC465A-9418-46AF-897C-40A32BC44E9A(a)microsoft.com>, Chew wrote: > Any response yet? I have had the same issue and would like to know what the > solution is. Here's the latest <http://blogs.technet.com/rmssupp/archive/2009/11/25/passport-rms-service- experiencing-technical-difficulties.aspx> > > "Bernard Jammet" wrote: > > > On Nov 23, 8:57 am, cosmo <cosmo...(a)gmail.com> wrote: > > > On 11?23?, ??12?54?, howeyb <howeyb.423...(a)DoNotSpam.com> wrote: > > > > > > > Wonderful! Thanks for being so proactive. I really appreciate it. > > > > > > > -- > > > > howeyb > > > > ------------------------------------------------------------------------ > > > > howeyb's Profile:http://forums.techarena.in/members/157028.htm > > > > View this thread:http://forums.techarena.in/ms-office-support/1272749.htm > > > > > > >http://forums.techarena.in > > > > > > Really ? hope so. > > > > Having the same issue with an EXCELL file... > > I escalated to Microsoft support and got the folowing response: > > > > The issue has been escalated to the RMS dev team and they are working > > on a fix. Here's the official response: > > > > We have recently become aware of an issue with Microsoft Information > > Rights Management Trial Service. Some users may not be able to open > > protected content that use this service. Please note that Enterprise > > customers using their own internal RMS 1.0 and AD RMS infrastructure > > are not affected by this issue. > > > > We have isolated the root cause of this issue. To resolve this, we > > need to make a change to the Microsoft Information Rights Management > > Trial Service. Please rest assured that your content will continue to > > be accessible after this change is in place. > > > > It is the RMS team's top priority to bring this issue to resolution. > > We will need to devote additional development and test time to ensure > > a high quality fix . We estimate that we can address the issue which > > requires the development and testing of a fix within the next few > > weeks. > > > > We sincerely apologize for the disruption this issue has caused and > > will provide any updates ASAP. > > > > > > > > . > >
From: howeyb on 29 Nov 2009 22:22 ??????? The link you provided doesn't work (either that, or it's temporary unavailable...). -- howeyb ------------------------------------------------------------------------ howeyb's Profile: http://forums.techarena.in/members/157028.htm View this thread: http://forums.techarena.in/ms-office-support/1272749.htm http://forums.techarena.in
From: Steve Rindsberg on 30 Nov 2009 11:02 In article <howeyb.42g53d(a)DoNotSpam.com>, Howeyb wrote: > ??????? The link you provided doesn't work (either that, or it's > temporary unavailable...). It's been broken into two lines, either at your end or mine. Combine the two lines into one and it works.
From: gwaxiom on 30 Nov 2009 15:10
On Nov 30, 4:02 pm, Steve Rindsberg <ab...(a)localhost.com> wrote: > In article <howeyb.42g...(a)DoNotSpam.com>, Howeyb wrote: > > ??????? The link you provided doesn't work (either that, or it's > > temporary unavailable...). > > It's been broken into two lines, either at your end or mine. > > Combine the two lines into one and it works. I like many others have experienced problems with IRM dating back to 18th Nov. Recent posts have indicated that microsoft may well be able to offer a solution to regain access to the afflicted files. Would the solution be generic or would each person with the IRM problem have to request assistance and if so from whom? |