IRM Lost Credentials
in [Microsoft Office]
|
Prev: Win a limited edition Google Water-Bottle!
Next: Office, Office Applications, Versions and Statistics.
From: Paul E. Brown Jr. Paul E. Brown on 18 Nov 2009 16:19 I have an excel spreadsheet protected by IRM with my Passport ID. I have used this document almost daily for a long time with no issues and today it says I do not have access. How can a spreadsheet lose its credentials and is there anyway for me to get them back? It asks if I want to request permission from myself but when I click Yes it just opens an e-mail with my address in the "to:" line.
From: Brian on 18 Nov 2009 19:31 I had the exact same problem with a specific Excel file as of yesterday adn posted my concern in the Excel forum today (below). Is there a problem with Windows IRM servers? Hello, I have a very important .xls file (created in Excel 2003) that I had protected using my MS Passport account with IRM. I have opened it many times in the past in both Excel 2003 and 2007. Now, when I try to open it, I am told that I do not have credentials that allow me to open this workbook, but that I can request updated permission from MYSELF. Of course, to update permissions, I need to be able to open the file in the first place. No other users that might have had permission can open the file either. PLEASE HELP! Thanks "Paul E. Brown Jr." <Paul E. Brown Jr.(a)discussions.microsoft.com> wrote in message news:C468DC34-8001-46B8-BF3F-2DCC2906AB51(a)microsoft.com... >I have an excel spreadsheet protected by IRM with my Passport ID. I have >used > this document almost daily for a long time with no issues and today it > says I > do not have access. How can a spreadsheet lose its credentials and is > there > anyway for me to get them back? It asks if I want to request permission > from > myself but when I click Yes it just opens an e-mail with my address in the > "to:" line.
From: Paul E. Brown Jr. on 18 Nov 2009 20:26 YES - This is exactally what I am talking about! Someone help us. I would not have protected this file if it was not important but now I cant get to it. "Brian" wrote: > I had the exact same problem with a specific Excel file as of yesterday adn > posted my concern in the Excel forum today (below). Is there a problem with > Windows IRM servers? > > Hello, > I have a very important .xls file (created in Excel 2003) that I had > protected using my MS Passport account with IRM. > I have opened it many times in the past in both Excel 2003 and 2007. > Now, when I try to open it, I am told that I do not have credentials that > allow me to open this workbook, but that I can request updated permission > from MYSELF. > Of course, to update permissions, I need to be able to open the file in the > first place. > No other users that might have had permission can open the file either. > PLEASE HELP! > Thanks > "Paul E. Brown Jr." <Paul E. Brown Jr.(a)discussions.microsoft.com> wrote in > message news:C468DC34-8001-46B8-BF3F-2DCC2906AB51(a)microsoft.com... > >I have an excel spreadsheet protected by IRM with my Passport ID. I have > >used > > this document almost daily for a long time with no issues and today it > > says I > > do not have access. How can a spreadsheet lose its credentials and is > > there > > anyway for me to get them back? It asks if I want to request permission > > from > > myself but when I click Yes it just opens an e-mail with my address in the > > "to:" line. > > > . >
From: Brian on 19 Nov 2009 15:57 A third user on the Excel Newsfeed reported the same problem as of the same date. Seems to me that MS is having a problem with the server. "Brian" <brianmps(a)noemail.noemail> wrote in message news:ulJY3%23KaKHA.428(a)TK2MSFTNGP06.phx.gbl... >I had the exact same problem with a specific Excel file as of yesterday adn >posted my concern in the Excel forum today (below). Is there a problem >with Windows IRM servers? > > Hello, > I have a very important .xls file (created in Excel 2003) that I had > protected using my MS Passport account with IRM. > I have opened it many times in the past in both Excel 2003 and 2007. > Now, when I try to open it, I am told that I do not have credentials that > allow me to open this workbook, but that I can request updated permission > from MYSELF. > Of course, to update permissions, I need to be able to open the file in > the > first place. > No other users that might have had permission can open the file either. > PLEASE HELP! > Thanks > "Paul E. Brown Jr." <Paul E. Brown Jr.(a)discussions.microsoft.com> wrote in > message news:C468DC34-8001-46B8-BF3F-2DCC2906AB51(a)microsoft.com... >>I have an excel spreadsheet protected by IRM with my Passport ID. I have >>used >> this document almost daily for a long time with no issues and today it >> says I >> do not have access. How can a spreadsheet lose its credentials and is >> there >> anyway for me to get them back? It asks if I want to request permission >> from >> myself but when I click Yes it just opens an e-mail with my address in >> the >> "to:" line. > >
From: Bernard Jammet on 19 Nov 2009 16:06
On Nov 18, 4:19 pm, Paul E. Brown Jr. <Paul E. Brown J...(a)discussions.microsoft.com> wrote: > I have an excel spreadsheet protected by IRM with my Passport ID. I have used > this document almost daily for a long time with no issues and today it says I > do not have access. How can a spreadsheet lose its credentials and is there > anyway for me to get them back? It asks if I want to request permission from > myself but when I click Yes it just opens an e-mail with my address in the > "to:" line. I am experiencing the exact same problem Workbook protected by IRM advising that I do not have the credentials that allow to open this workbook? it started on November 18, I would appreciate any recommendations this is a very important excell file. Thank You |