Office 2007 slow to open files stored on SBS 2003
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From: Jim on 4 Jun 2010 10:37 Win search is, and always was, and probably always will be, completely useless. Fine if you want to find a photo of your granny or a cookie recipe you saved somewhere, but totally useless if you want to find anything at all to do with the OS itself. It's dumbed-down, in the same way as system files and file extensions are hidden by default. No, just follow as I mentioned - open notepad and then type EXACTLY what I wrote (C:\Windows\System32\Drivers\etc\hosts) into the File Open dialog in Notepad whilst running as admin. Don't browse to the folder, just type that. Fingers crossed that this solves your issue. Post back your results please :-) Jim On Fri, 4 Jun 2010 06:29:28 -0700, Howard08 <Howard08(a)discussions.microsoft.com> wrote: >Thanks Cliff. I'm going to login to the Win 7 client when it is free this >evening and check the \etc folder to see if I missed the Hosts file there. I >used Win7 Search to find it - maybe it found the winsxs location first? > >We're up to date with our NIC drivers, but I'll check that offloading is >disabled. The WinXP clients running Office 2003 aren't seeing the delay and >network performance is otherwise fine. > >Best wishes, > >Howard08 > > >"Cliff Galiher - MVP" wrote: > >> The WinSxS folder in Windows 7 is the staging folder where files are first >> copied when you start an install. So yes, it is normal to find *a* hosts >> file there. The domain join process does not move it there. Also, because >> these are staging files, they are indeed not editable. But neither is any >> hosts file in WinSxS actively used by the OS during normal operation. You >> should have another editable copy at the "normal" location. >> >> Regarding file access, sounds like a NIC/driver issue. Make sure your NIC >> drivers are up to date on both client and server and make sure >> offloading(TCP, RSS) is disabled on both client and server. >> >> -- >> Cliff Galiher >> Microsoft has opened the Small Business Server forum on Technet! Check it >> out! >> http://social.technet.microsoft.com/Forums/en-us/smallbusinessserver/threads >> Addicted to newsgroups? Read about the NNTP Bridge for MS Forums. >> >> "Howard08" <Howard08(a)discussions.microsoft.com> wrote in message >> news:859C6FF5-1B74-4B6B-BFF4-1DB508051B6F(a)microsoft.com... >> > Thanks, Jim - I wish it was that simple. I used the SBS ConnectComputer >> > wizard to attach these Win 7 workstations to the domain and it seems that >> > one >> > result is that the Hosts file is moved from >> > C:\Windows\System32\Drivers\etc\ >> > to C:\windows\winsxs\amd64_microsoft-windows-w... Maybe the wizard also >> > changed permissions? Don't know - but it has so far defeated all efforts >> > to >> > edit the Hosts file in any way. >> > >> > Thanks again though for your quick response. >> > >> > H >> > -- >> > Howard08-Debugging SBS >> > >> > >> > "Jim" wrote: >> > >> >> Not sure about it being a known problem, but editing hosts is >> >> straightforward. >> >> >> >> Click the start menu, find Notepad, right-clcik it and "run as admin" >> >> (as you've done). Then in Notepad open it manually >> >> (C:\Windows\System32\Drivers\etc\hosts). You should be able to save >> >> your changes (I've no problem here doing that). >> >> >> >> >> >> Jim >> >> >> >> On Fri, 4 Jun 2010 02:58:19 -0700, Howard08 >> >> <Howard08(a)discussions.microsoft.com> wrote: >> >> >> >> > >> >> >Hi, >> >> > >> >> >I have a problem with a SBS 2003 customer. We recently replaced two XP >> >> >Pro >> >> >clients with new 64 bit Windows 7 clients on which we have installed >> >> >Office >> >> >2007. They are seeing 10 - 15 second delays when opening Word or Excel >> >> >files >> >> >held on the Small Business Server. >> >> > >> >> >I am currently trying to solve this by adding the .local domain name to >> >> >the >> >> >Win 7 Hosts file. However, I am denied access to the Hosts file so I >> >> >can't >> >> >edit it. I've tried running Notepad as Administrator and in safe mode >> >> >but >> >> >without success. >> >> > >> >> >I have two questions: >> >> > >> >> >1. Is the slow performance of Office 2007 with files stored on the >> >> >server a >> >> >known issue and if so is there a known solution? >> >> > >> >> >2. If there is not a known solution, can anyone tell me how to edit Win >> >> >7 >> >> >Hosts file? >> >> > >> >> >Thanks and best wishes, >> >> > >> >> >Howard >> >> . >> >>
From: Russ SBITS.Biz [SBS-MVP] on 5 Jun 2010 03:57 1. No this is not a common problem: 2. I personally don't like to edit the HOST File because most of the time it bites you or the next person in the #$@#$ because it's not a common tweak, I'd rather make sure that DNS is working on the SBS2003 server first that the SBS2003 is the DHCP server and the DNS server Please post the IPconfig/all from the SBS server and affected PC As a start. (To me editing the HOST files is a Band-Aid that you don't want to apply) My 2 cents :) Thanks Russ -- Russell Grover - SBITS.Biz [SBS-MVP] MCP, MCPS, MCNPS, SBSC Small Business Server/Computer Support - www.SBITS.Biz Question or Second Opinion - www.PersonalITConsultant.com BPOS - Microsoft Online Services - www.BPOSMadeEasy.com "Howard08" <Howard08(a)discussions.microsoft.com> wrote in message news:EB339B33-7E70-4AE0-9018-5735E71D2D20(a)microsoft.com... > Hi, > > I have a problem with a SBS 2003 customer. We recently replaced two XP > Pro > clients with new 64 bit Windows 7 clients on which we have installed > Office > 2007. They are seeing 10 - 15 second delays when opening Word or Excel > files > held on the Small Business Server. > > I am currently trying to solve this by adding the .local domain name to > the > Win 7 Hosts file. However, I am denied access to the Hosts file so I > can't > edit it. I've tried running Notepad as Administrator and in safe mode but > without success. > > I have two questions: > > 1. Is the slow performance of Office 2007 with files stored on the server > a > known issue and if so is there a known solution? > > 2. If there is not a known solution, can anyone tell me how to edit Win 7 > Hosts file? > > Thanks and best wishes, > > Howard > > -- > Howard08
From: Jim on 5 Jun 2010 06:23 Agreed. Even though I gave notes on editing hosts, it's a sticking-plaster rather than a proper fix. On Sat, 5 Jun 2010 00:57:58 -0700, "Russ SBITS.Biz [SBS-MVP]" <russ(a)REMOVETHIS.sbits.biz> wrote: > >1. No this is not a common problem: > >2. I personally don't like to edit the HOST File because most of the time it >bites you or the next person in the #$@#$ >because it's not a common tweak, > >I'd rather make sure that DNS is working on the SBS2003 server first >that the SBS2003 is the DHCP server and the DNS server > >Please post the IPconfig/all from the SBS server and affected PC > >As a start. (To me editing the HOST files is a Band-Aid that you don't want >to apply) >My 2 cents :) >Thanks >Russ
From: Ace Fekay [MVP - Directory Services, MCT] on 6 Jun 2010 14:11 On Sat, 5 Jun 2010 00:57:58 -0700, "Russ SBITS.Biz [SBS-MVP]" <russ(a)REMOVETHIS.sbits.biz> wrote: >1. No this is not a common problem: > >2. I personally don't like to edit the HOST File because most of the time it >bites you or the next person in the #$@#$ >because it's not a common tweak, > >I'd rather make sure that DNS is working on the SBS2003 server first >that the SBS2003 is the DHCP server and the DNS server > >Please post the IPconfig/all from the SBS server and affected PC > >As a start. (To me editing the HOST files is a Band-Aid that you don't want >to apply) >My 2 cents :) >Thanks >Russ I agree Russ. After reading through this thread, my first thought is there must be an ISP's DNS address in the workstation, or the pripheral firewall's IP address being used as a DNS address. This may possibly be an issue on the SBS server as well. The ipconfigs will surely help us to diagnose it, and it could be a simple fix of simply removing anything else other than the SBS' IP as a DNS address on all machines and in the DHCP Scope Option 006. Ace This posting is provided "AS-IS" with no warranties or guarantees and confers no rights. Please reply back to the newsgroup or forum for collaboration benefit among responding engineers, and to help others benefit from your resolution. Ace Fekay, MVP, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA 2003/2000, MCSA Messaging 2003 Microsoft Certified Trainer Microsoft MVP - Directory Services If you feel this is an urgent issue and require immediate assistance, please contact Microsoft PSS directly. Please check http://support.microsoft.com for regional support phone numbers.
From: Howard08 on 6 Jun 2010 15:06
OK. This just gets more bizarre. I have checked the directory where the hosts file should be. It isn't there. The folder contains four files: hostsold network services protocol lmhosts.sam All four files are dated 10/06/2009. This machine is a Win 7 client, Fujitsu - Siemens hardware, installed onto the network straight out of the box about 8 weeks ago. So none of these files has been updated since the box was installed. So I haven't edited the hosts file because I can't find it. Here are the ipconfig /all reports from this client and the server. Client first: Microsoft Windows [Version 6.1.7600] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\administrator.CAPITALAIR>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : JMAYHEW02 Primary Dns Suffix . . . . . . . : CapitalAirServices.local Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : CapitalAirServices.local Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : CapitalAirServices.local Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet Physical Address. . . . . . . . . : 00-19-99-7D-F6-42 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::406a:9565:59da:5969%11(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.16.18(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 03 June 2010 11:04:33 Lease Expires . . . . . . . . . . : 11 June 2010 11:04:27 Default Gateway . . . . . . . . . : 192.168.16.2 DHCP Server . . . . . . . . . . . : 192.168.16.2 DHCPv6 IAID . . . . . . . . . . . : 234887577 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-4E-D1-BC-00-19-99-7D-F6-42 DNS Servers . . . . . . . . . . . : 192.168.16.2 Primary WINS Server . . . . . . . : 192.168.16.2 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter isatap.CapitalAirServices.local: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : CapitalAirServices.local Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes C:\Users\administrator.CAPITALAIR> and from the SBS 2003 server: Microsoft Windows [Version 5.2.3790] (C) Copyright 1985-2003 Microsoft Corp. C:\Documents and Settings\Administrator>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : rotor-396d023 Primary Dns Suffix . . . . . . . : CapitalAirServices.local Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : Yes WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : CapitalAirServices.local gateway.2wire.net Ethernet adapter Network Connection: Connection-specific DNS Suffix . : gateway.2wire.net Description . . . . . . . . . . . : HP NC105i PCIe Gigabit Server Adapter Physical Address. . . . . . . . . : 00-25-B3-B8-B5-79 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.1.75 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.254 DHCP Server . . . . . . . . . . . : 192.168.1.254 DNS Servers . . . . . . . . . . . : 192.168.16.2 NetBIOS over Tcpip. . . . . . . . : Disabled Lease Obtained. . . . . . . . . . : 06 June 2010 17:41:47 Lease Expires . . . . . . . . . . : 07 June 2010 17:41:47 Ethernet adapter Server Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : HP NC110T PCIe Gigabit Server Adapter Physical Address. . . . . . . . . : 00-23-7D-FD-03-CA DHCP Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 192.168.16.2 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 192.168.16.2 Primary WINS Server . . . . . . . : 192.168.16.2 C:\Documents and Settings\Administrator> All constructive responses appreciated. Thanks and best wishes. Howard -- Howard08 "Jim" wrote: > Agreed. > > Even though I gave notes on editing hosts, it's a sticking-plaster > rather than a proper fix. > > > On Sat, 5 Jun 2010 00:57:58 -0700, "Russ SBITS.Biz [SBS-MVP]" > <russ(a)REMOVETHIS.sbits.biz> wrote: > > > > >1. No this is not a common problem: > > > >2. I personally don't like to edit the HOST File because most of the time it > >bites you or the next person in the #$@#$ > >because it's not a common tweak, > > > >I'd rather make sure that DNS is working on the SBS2003 server first > >that the SBS2003 is the DHCP server and the DNS server > > > >Please post the IPconfig/all from the SBS server and affected PC > > > >As a start. (To me editing the HOST files is a Band-Aid that you don't want > >to apply) > >My 2 cents :) > >Thanks > >Russ > . > |