From: Steve Moss on
Howard08 wrote:

> The required fix was to delete and re-create the corrupted user
> profile. With luck you should be able to do this without getting
> into the same tangle. We only had to call in Microsoft Tech Support
> (who charged us over 100 pounds for a 'non-business-critical' fix)
> because we couldn't recreate the deleted profile. The MS tech did
> the regedit using EasyAssist remote access.

Was that the user's *roaming* profile, or are you using local profiles?
I have re-created the local copy of the user's profile without success,
and will do the same with the roaming profile if absolutely necessary.