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From: Howard08 on 4 Jun 2010 05:58
Hi,

I have a problem with a SBS 2003 customer. We recently replaced two XP Pro
clients with new 64 bit Windows 7 clients on which we have installed Office
2007. They are seeing 10 - 15 second delays when opening Word or Excel files
held on the Small Business Server.

I am currently trying to solve this by adding the .local domain name to the
Win 7 Hosts file. However, I am denied access to the Hosts file so I can't
edit it. I've tried running Notepad as Administrator and in safe mode but
without success.

I have two questions:

1. Is the slow performance of Office 2007 with files stored on the server a
known issue and if so is there a known solution?

2. If there is not a known solution, can anyone tell me how to edit Win 7
Hosts file?

Thanks and best wishes,

Howard

--
Howard08
From: Jim on 4 Jun 2010 07:00
Not sure about it being a known problem, but editing hosts is
straightforward.

Click the start menu, find Notepad, right-clcik it and "run as admin"
(as you've done). Then in Notepad open it manually
(C:\Windows\System32\Drivers\etc\hosts). You should be able to save
your changes (I've no problem here doing that).


Jim

On Fri, 4 Jun 2010 02:58:19 -0700, Howard08
<Howard08(a)discussions.microsoft.com> wrote:

>
>Hi,
>
>I have a problem with a SBS 2003 customer. We recently replaced two XP Pro
>clients with new 64 bit Windows 7 clients on which we have installed Office
>2007. They are seeing 10 - 15 second delays when opening Word or Excel files
>held on the Small Business Server.
>
>I am currently trying to solve this by adding the .local domain name to the
>Win 7 Hosts file. However, I am denied access to the Hosts file so I can't
>edit it. I've tried running Notepad as Administrator and in safe mode but
>without success.
>
>I have two questions:
>
>1. Is the slow performance of Office 2007 with files stored on the server a
>known issue and if so is there a known solution?
>
>2. If there is not a known solution, can anyone tell me how to edit Win 7
>Hosts file?
>
>Thanks and best wishes,
>
>Howard
From: Howard08 on 4 Jun 2010 08:03
Thanks, Jim - I wish it was that simple. I used the SBS ConnectComputer
wizard to attach these Win 7 workstations to the domain and it seems that one
result is that the Hosts file is moved from C:\Windows\System32\Drivers\etc\
to C:\windows\winsxs\amd64_microsoft-windows-w... Maybe the wizard also
changed permissions? Don't know - but it has so far defeated all efforts to
edit the Hosts file in any way.

Thanks again though for your quick response.

H
--
Howard08-Debugging SBS


"Jim" wrote:

> Not sure about it being a known problem, but editing hosts is
> straightforward.
>
> Click the start menu, find Notepad, right-clcik it and "run as admin"
> (as you've done). Then in Notepad open it manually
> (C:\Windows\System32\Drivers\etc\hosts). You should be able to save
> your changes (I've no problem here doing that).
>
>
> Jim
>
> On Fri, 4 Jun 2010 02:58:19 -0700, Howard08
> <Howard08(a)discussions.microsoft.com> wrote:
>
> >
> >Hi,
> >
> >I have a problem with a SBS 2003 customer. We recently replaced two XP Pro
> >clients with new 64 bit Windows 7 clients on which we have installed Office
> >2007. They are seeing 10 - 15 second delays when opening Word or Excel files
> >held on the Small Business Server.
> >
> >I am currently trying to solve this by adding the .local domain name to the
> >Win 7 Hosts file. However, I am denied access to the Hosts file so I can't
> >edit it. I've tried running Notepad as Administrator and in safe mode but
> >without success.
> >
> >I have two questions:
> >
> >1. Is the slow performance of Office 2007 with files stored on the server a
> >known issue and if so is there a known solution?
> >
> >2. If there is not a known solution, can anyone tell me how to edit Win 7
> >Hosts file?
> >
> >Thanks and best wishes,
> >
> >Howard
> .
>
From: Cliff Galiher - MVP on 4 Jun 2010 08:38
The WinSxS folder in Windows 7 is the staging folder where files are first
copied when you start an install. So yes, it is normal to find *a* hosts
file there. The domain join process does not move it there. Also, because
these are staging files, they are indeed not editable. But neither is any
hosts file in WinSxS actively used by the OS during normal operation. You
should have another editable copy at the "normal" location.

Regarding file access, sounds like a NIC/driver issue. Make sure your NIC
drivers are up to date on both client and server and make sure
offloading(TCP, RSS) is disabled on both client and server.

--
Cliff Galiher
Microsoft has opened the Small Business Server forum on Technet! Check it
out!
http://social.technet.microsoft.com/Forums/en-us/smallbusinessserver/threads
Addicted to newsgroups? Read about the NNTP Bridge for MS Forums.

"Howard08" <Howard08(a)discussions.microsoft.com> wrote in message
news:859C6FF5-1B74-4B6B-BFF4-1DB508051B6F(a)microsoft.com...
> Thanks, Jim - I wish it was that simple. I used the SBS ConnectComputer
> wizard to attach these Win 7 workstations to the domain and it seems that
> one
> result is that the Hosts file is moved from
> C:\Windows\System32\Drivers\etc\
> to C:\windows\winsxs\amd64_microsoft-windows-w... Maybe the wizard also
> changed permissions? Don't know - but it has so far defeated all efforts
> to
> edit the Hosts file in any way.
>
> Thanks again though for your quick response.
>
> H
> --
> Howard08-Debugging SBS
>
>
> "Jim" wrote:
>
>> Not sure about it being a known problem, but editing hosts is
>> straightforward.
>>
>> Click the start menu, find Notepad, right-clcik it and "run as admin"
>> (as you've done). Then in Notepad open it manually
>> (C:\Windows\System32\Drivers\etc\hosts). You should be able to save
>> your changes (I've no problem here doing that).
>>
>>
>> Jim
>>
>> On Fri, 4 Jun 2010 02:58:19 -0700, Howard08
>> <Howard08(a)discussions.microsoft.com> wrote:
>>
>> >
>> >Hi,
>> >
>> >I have a problem with a SBS 2003 customer. We recently replaced two XP
>> >Pro
>> >clients with new 64 bit Windows 7 clients on which we have installed
>> >Office
>> >2007. They are seeing 10 - 15 second delays when opening Word or Excel
>> >files
>> >held on the Small Business Server.
>> >
>> >I am currently trying to solve this by adding the .local domain name to
>> >the
>> >Win 7 Hosts file. However, I am denied access to the Hosts file so I
>> >can't
>> >edit it. I've tried running Notepad as Administrator and in safe mode
>> >but
>> >without success.
>> >
>> >I have two questions:
>> >
>> >1. Is the slow performance of Office 2007 with files stored on the
>> >server a
>> >known issue and if so is there a known solution?
>> >
>> >2. If there is not a known solution, can anyone tell me how to edit Win
>> >7
>> >Hosts file?
>> >
>> >Thanks and best wishes,
>> >
>> >Howard
>> .
>>
From: Howard08 on 4 Jun 2010 09:29
Thanks Cliff. I'm going to login to the Win 7 client when it is free this
evening and check the \etc folder to see if I missed the Hosts file there. I
used Win7 Search to find it - maybe it found the winsxs location first?

We're up to date with our NIC drivers, but I'll check that offloading is
disabled. The WinXP clients running Office 2003 aren't seeing the delay and
network performance is otherwise fine.

Best wishes,

Howard08


"Cliff Galiher - MVP" wrote:

> The WinSxS folder in Windows 7 is the staging folder where files are first
> copied when you start an install. So yes, it is normal to find *a* hosts
> file there. The domain join process does not move it there. Also, because
> these are staging files, they are indeed not editable. But neither is any
> hosts file in WinSxS actively used by the OS during normal operation. You
> should have another editable copy at the "normal" location.
>
> Regarding file access, sounds like a NIC/driver issue. Make sure your NIC
> drivers are up to date on both client and server and make sure
> offloading(TCP, RSS) is disabled on both client and server.
>
> --
> Cliff Galiher
> Microsoft has opened the Small Business Server forum on Technet! Check it
> out!
> http://social.technet.microsoft.com/Forums/en-us/smallbusinessserver/threads
> Addicted to newsgroups? Read about the NNTP Bridge for MS Forums.
>
> "Howard08" <Howard08(a)discussions.microsoft.com> wrote in message
> news:859C6FF5-1B74-4B6B-BFF4-1DB508051B6F(a)microsoft.com...
> > Thanks, Jim - I wish it was that simple. I used the SBS ConnectComputer
> > wizard to attach these Win 7 workstations to the domain and it seems that
> > one
> > result is that the Hosts file is moved from
> > C:\Windows\System32\Drivers\etc\
> > to C:\windows\winsxs\amd64_microsoft-windows-w... Maybe the wizard also
> > changed permissions? Don't know - but it has so far defeated all efforts
> > to
> > edit the Hosts file in any way.
> >
> > Thanks again though for your quick response.
> >
> > H
> > --
> > Howard08-Debugging SBS
> >
> >
> > "Jim" wrote:
> >
> >> Not sure about it being a known problem, but editing hosts is
> >> straightforward.
> >>
> >> Click the start menu, find Notepad, right-clcik it and "run as admin"
> >> (as you've done). Then in Notepad open it manually
> >> (C:\Windows\System32\Drivers\etc\hosts). You should be able to save
> >> your changes (I've no problem here doing that).
> >>
> >>
> >> Jim
> >>
> >> On Fri, 4 Jun 2010 02:58:19 -0700, Howard08
> >> <Howard08(a)discussions.microsoft.com> wrote:
> >>
> >> >
> >> >Hi,
> >> >
> >> >I have a problem with a SBS 2003 customer. We recently replaced two XP
> >> >Pro
> >> >clients with new 64 bit Windows 7 clients on which we have installed
> >> >Office
> >> >2007. They are seeing 10 - 15 second delays when opening Word or Excel
> >> >files
> >> >held on the Small Business Server.
> >> >
> >> >I am currently trying to solve this by adding the .local domain name to
> >> >the
> >> >Win 7 Hosts file. However, I am denied access to the Hosts file so I
> >> >can't
> >> >edit it. I've tried running Notepad as Administrator and in safe mode
> >> >but
> >> >without success.
> >> >
> >> >I have two questions:
> >> >
> >> >1. Is the slow performance of Office 2007 with files stored on the
> >> >server a
> >> >known issue and if so is there a known solution?
> >> >
> >> >2. If there is not a known solution, can anyone tell me how to edit Win
> >> >7
> >> >Hosts file?
> >> >
> >> >Thanks and best wishes,
> >> >
> >> >Howard
> >> .
> >>
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