Office 2007 slow to open files stored on SBS 2003
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From: Steve Moss on 8 Jun 2010 18:54 Thanks Chi, for the observation about doc/xls vs. docx/xlsx, etc., files. In my client's case, the Office 2003 formats remain the exclsuive format in use, due to the prevalance of Office 2003 in the organisation. That said, I will look to perform some tests to see if I can confirm your observations.
From: Howard08 on 9 Jun 2010 04:52 Many thanks for this Larry. Looks like it will be a couple of weeks before I can schedule access to the machine to make the changes, but I will post here whether it works or not. Best wishes H -- Howard08-Debugging SBS "Larry Struckmeyer[SBS-MVP]" wrote: > That's good news. A corrupted user profile is not common, but it does happen. > > > Logon to the station as the domain admin. navigate to the users profile > (in 7 it is under users, not Documents and Settings), copy out the desktop, > favorites and my documents folders and anyother user data (those are the > most common). Delete the profile, login fresh as the user. > > All the user mail and documents should be on the server. If you have roaming > profiles, then all the above is on the server as well. Let us know if that > is the case. > > > - > Larry > Please post the resolution to your > issue so others may benefit > - > Get Your SBS Health Check at > www.sbsbpa.com > > > > The editing of the hosts file (I added the IP address of the .local > > domain) improved the performance of the administrator account but not > > that of the users account. > > > > This morning I asked the customer to get another user to log on to the > > affected Win 7 / Office 2007 workstation. This user saw no delay in > > opening documents, so this confirms we seem to have a userid / user > > profile problem, not an Office 2007 problem. > > > > Any hints on best practice for deleting and recreating a SBS 2003 > > userid without losing emails, files etc.? > > > > H > > > > "Larry Struckmeyer[SBS-MVP]" wrote: > > > >> On the file opening: > >> > >> Are we speaking of the Domain admin account? Did the slow file > >> opening problem exist for the admin account before you modified the > >> hosts file? Does the problem occur when using another machine of the > >> same OS as the (local or domain?) admin? > >> > >> On the Warning: > >> Haven't faced that problem myself, you may want to start a new > >> thread. > >> - > >> Larry > >> Please post the resolution to your > >> issue so others may benefit > >> - > >> Get Your SBS Health Check at > >> www.sbsbpa.com > >>> Some additional news.. I've added the 'hosts' file in the right > >>> directory and tested the system again. On my own 'Administrator' ID > >>> from the Win 7 client I can open files from the server in 2 - 3 > >>> seconds. On the users ID it is still taking 7 - 15 seconds. So > >>> maybe it is nothing to do with Office but something to do with the > >>> UserID / login?? > >>> > >>> On a minor point - the customer would like to do without the default > >>> warning about opening Word / Excel files which could damage her > >>> machine, Given that these files are in the Companyweb libraries, > >>> the warning is misplaced. Where can we switch it off? > >>> > >>> Thanks for your help. > >>> > >>> H > >>> > >>> "Larry Struckmeyer[SBS-MVP]" wrote: > >>> > >>>> Forgot... > >>>> > >>>> "hostsold" does not exist on my Win7 Ultimate 32, but the others > >>>> do. Sounds like something / one has been messing with it. But you > >>>> can copy it to "hosts" no extenstion and modify it at will. If it > >>>> has a lot of strange entries, it can be either good or bad. > >>>> > >>>> The good things that do that will normally identify themselves. > >>>> > >>>> - > >>>> Larry > >>>> Please post the resolution to your > >>>> issue so others may benefit > >>>> - > >>>> Get Your SBS Health Check at > >>>> www.sbsbpa.com > >>>>> OK. This just gets more bizarre. > >>>>> > >>>>> I have checked the directory where the hosts file should be. It > >>>>> isn't there. The folder contains four files: > >>>>> > >>>>> hostsold > >>>>> network > >>>>> services > >>>>> protocol > >>>>> lmhosts.sam > >>>>> All four files are dated 10/06/2009. This machine is a Win 7 > >>>>> client, > >>>>> Fujitsu - Siemens hardware, installed onto the network straight > >>>>> out > >>>>> of > >>>>> the box about 8 weeks ago. So none of these files has been > >>>>> updated > >>>>> since the box was installed. > >>>>> So I haven't edited the hosts file because I can't find it. > >>>>> Here are the ipconfig /all reports from this client and the > >>>>> server. Client first: > >>>>> > >>>>> Microsoft Windows [Version 6.1.7600] > >>>>> Copyright (c) 2009 Microsoft Corporation. All rights reserved. > >>>>> C:\Users\administrator.CAPITALAIR>ipconfig /all > >>>>> Windows IP Configuration > >>>>> Host Name . . . . . . . . . . . . : JMAYHEW02 > >>>>> Primary Dns Suffix . . . . . . . : CapitalAirServices.local > >>>>> Node Type . . . . . . . . . . . . : Broadcast > >>>>> IP Routing Enabled. . . . . . . . : No > >>>>> WINS Proxy Enabled. . . . . . . . : No > >>>>> DNS Suffix Search List. . . . . . : CapitalAirServices.local > >>>>> Ethernet adapter Local Area Connection: > >>>>> Connection-specific DNS Suffix . : CapitalAirServices.local > >>>>> Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps > >>>>> Ethernet > >>>>> Physical Address. . . . . . . . . : 00-19-99-7D-F6-42 > >>>>> DHCP Enabled. . . . . . . . . . . : Yes > >>>>> Autoconfiguration Enabled . . . . : Yes > >>>>> Link-local IPv6 Address . . . . . : > >>>>> fe80::406a:9565:59da:5969%11(Preferred) > >>>>> IPv4 Address. . . . . . . . . . . : 192.168.16.18(Preferred) > >>>>> Subnet Mask . . . . . . . . . . . : 255.255.255.0 > >>>>> Lease Obtained. . . . . . . . . . : 03 June 2010 11:04:33 > >>>>> Lease Expires . . . . . . . . . . : 11 June 2010 11:04:27 > >>>>> Default Gateway . . . . . . . . . : 192.168.16.2 > >>>>> DHCP Server . . . . . . . . . . . : 192.168.16.2 > >>>>> DHCPv6 IAID . . . . . . . . . . . : 234887577 > >>>>> DHCPv6 Client DUID. . . . . . . . : > >>>>> 00-01-00-01-13-4E-D1-BC-00-19-99-7D-F6-42 > >>>>> DNS Servers . . . . . . . . . . . : 192.168.16.2 > >>>>> Primary WINS Server . . . . . . . : 192.168.16.2 > >>>>> NetBIOS over Tcpip. . . . . . . . : Enabled > >>>>> Tunnel adapter isatap.CapitalAirServices.local: > >>>>> Media State . . . . . . . . . . . : Media disconnected > >>>>> Connection-specific DNS Suffix . : CapitalAirServices.local > >>>>> Description . . . . . . . . . . . : Microsoft ISATAP Adapter > >>>>> Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 > >>>>> DHCP Enabled. . . . . . . . . . . : No > >>>>> Autoconfiguration Enabled . . . . : Yes > >>>>> C:\Users\administrator.CAPITALAIR> > >>>>> and from the SBS 2003 server: > >>>>> Microsoft Windows [Version 5.2.3790] > >>>>> (C) Copyright 1985-2003 Microsoft Corp. > >>>>> C:\Documents and Settings\Administrator>ipconfig /all > >>>>> Windows IP Configuration > >>>>> Host Name . . . . . . . . . . . . : rotor-396d023 > >>>>> Primary Dns Suffix . . . . . . . : CapitalAirServices.local > >>>>> Node Type . . . . . . . . . . . . : Hybrid > >>>>> IP Routing Enabled. . . . . . . . : Yes > >>>>> WINS Proxy Enabled. . . . . . . . : No > >>>>> DNS Suffix Search List. . . . . . : CapitalAirServices.local > >>>>> gateway.2wire.net > >>>>> Ethernet adapter Network Connection: > >>>>> Connection-specific DNS Suffix . : gateway.2wire.net > >>>>> Description . . . . . . . . . . . : HP NC105i PCIe Gigabit Server > >>>>> Adapter > >>>>> Physical Address. . . . . . . . . : 00-25-B3-B8-B5-79 > >>>>> DHCP Enabled. . . . . . . . . . . : Yes > >>>>> Autoconfiguration Enabled . . . . : Yes > >>>>> IP Address. . . . . . . . . . . . : 192.168.1.75 > >>>>> Subnet Mask . . . . . . . . . . . : 255.255.255.0 > >>>>> Default Gateway . . . . . . . . . : 192.168.1.254 > >>>>> DHCP Server . . . . . . . . . . . : 192.168.1.254 > >>>>> DNS Servers . . . . . . . . . . . : 192.168.16.2 > >>>>> NetBIOS over Tcpip. . . . . . . . : Disabled > >>>>> Lease Obtained. . . . . . . . . . : 06 June 2010 17:41:47 > >>>>> Lease Expires . . . . . . . . . . : 07 June 2010 17:41:47 > >>>>> Ethernet adapter Server Local Area Connection: > >>>>> Connection-specific DNS Suffix . : > >>>>> Description . . . . . . . . . . . : HP NC110T PCIe Gigabit Server > >>>>> Adapter > >>>>> Physical Address. . . . . . . . . : 00-23-7D-FD-03-CA > >>>>> DHCP Enabled. . . . . . . . . . . : No > >>>>> IP Address. . . . . . . . . . . . : 192.168.16.2 > >>>>> Subnet Mask . . . . . . . . . . . : 255.255.255.0 > >>>>> Default Gateway . . . . . . . . . : > >>>>> DNS Servers . . . . . . . . . . . : 192.168.16.2 > >>>>> Primary WINS Server . . . . . . . : 192.168.16.2 > >>>>> C:\Documents and Settings\Administrator> > >>>>> All constructive responses appreciated. > >>>>> Thanks and best wishes. > >>>>> > >>>>> Howard > >>>>> > >>>>> "Jim" wrote: > >>>>> > >>>>>> Agreed. > >>>>>> > >>>>>> Even though I gave notes on editing hosts, it's a > >>>>>> sticking-plaster rather than a proper fix. > >>>>>> > >>>>>> On Sat, 5 Jun 2010 00:57:58 -0700, "Russ SBITS.Biz [SBS-MVP]" > >>>>>> <russ(a)REMOVETHIS.sbits.biz> wrote: > >>>>>> > >>>>>>> 1. No this is not a common problem: > >>>>>>> > >>>>>>> 2. I personally don't like to edit the HOST File because most of > >>>>>>> the > >>>>>>> time it > >>>>>>> bites you or the next person in the #$@#$ > >>>>>>> because it's not a common tweak, > >>>>>>> I'd rather make sure that DNS is working on the SBS2003 server > >>>>>>> first > >>>>>>> that the SBS2003 is the DHCP server and the DNS server > >>>>>>> Please post the IPconfig/all from the SBS server and affected PC > >>>>>>> As a start. (To me editing the HOST files is a Band-Aid that you > >>>>>>> don't want > >>>>>>> to apply) > >>>>>>> My 2 cents :) > >>>>>>> Thanks > >>>>>>> Russ > >>>>>> . > >>>>>> > >>>> . > >>>> > >> . > >> > > > . >
From: Steve Moss on 10 Jun 2010 11:21 Just to let you know, I have had the chance to check things out with Office 2007 format files, and the problem is the same. Will re-create the user's local copy of their (roaming) profile next to see if that helps.
From: Howard08 on 22 Jun 2010 07:11 Hi Larry, OK. Deleted the user profile as per your note. When we tried to log the user in again to recreate the profile we created only a temporary profile. Strangely, all the users files were available and the good news is that the Office 2007 performance problem had gone. However, as a Temp profile any settings changed are deleted when the user logs off so we need to re-create the permanent profile. The event log showed multiple error EventID 502 "Failed to apply policy and redirect folder "RoamingAppData" to "\\SBS\UserData\"USERNAME"\Application Data". This path does contain an error - "UserData" should be "User Data" - (and I think "SBS" shoud be "SERVERNAME"?) but I don't know where this error is coming from. Ideas welcome ASAP as the user needs her permanent profile! Thanks -- Howard08-Debugging SBS "Larry Struckmeyer[SBS-MVP]" wrote: > That's good news. A corrupted user profile is not common, but it does happen. > > > Logon to the station as the domain admin. navigate to the users profile > (in 7 it is under users, not Documents and Settings), copy out the desktop, > favorites and my documents folders and anyother user data (those are the > most common). Delete the profile, login fresh as the user. > > All the user mail and documents should be on the server. If you have roaming > profiles, then all the above is on the server as well. Let us know if that > is the case. > > > - > Larry > Please post the resolution to your > issue so others may benefit > - > Get Your SBS Health Check at > www.sbsbpa.com > > > > The editing of the hosts file (I added the IP address of the .local > > domain) improved the performance of the administrator account but not > > that of the users account. > > > > This morning I asked the customer to get another user to log on to the > > affected Win 7 / Office 2007 workstation. This user saw no delay in > > opening documents, so this confirms we seem to have a userid / user > > profile problem, not an Office 2007 problem. > > > > Any hints on best practice for deleting and recreating a SBS 2003 > > userid without losing emails, files etc.? > > > > H > > > > "Larry Struckmeyer[SBS-MVP]" wrote: > > > >> On the file opening: > >> > >> Are we speaking of the Domain admin account? Did the slow file > >> opening problem exist for the admin account before you modified the > >> hosts file? Does the problem occur when using another machine of the > >> same OS as the (local or domain?) admin? > >> > >> On the Warning: > >> Haven't faced that problem myself, you may want to start a new > >> thread. > >> - > >> Larry > >> Please post the resolution to your > >> issue so others may benefit > >> - > >> Get Your SBS Health Check at > >> www.sbsbpa.com > >>> Some additional news.. I've added the 'hosts' file in the right > >>> directory and tested the system again. On my own 'Administrator' ID > >>> from the Win 7 client I can open files from the server in 2 - 3 > >>> seconds. On the users ID it is still taking 7 - 15 seconds. So > >>> maybe it is nothing to do with Office but something to do with the > >>> UserID / login?? > >>> > >>> On a minor point - the customer would like to do without the default > >>> warning about opening Word / Excel files which could damage her > >>> machine, Given that these files are in the Companyweb libraries, > >>> the warning is misplaced. Where can we switch it off? > >>> > >>> Thanks for your help. > >>> > >>> H > >>> > >>> "Larry Struckmeyer[SBS-MVP]" wrote: > >>> > >>>> Forgot... > >>>> > >>>> "hostsold" does not exist on my Win7 Ultimate 32, but the others > >>>> do. Sounds like something / one has been messing with it. But you > >>>> can copy it to "hosts" no extenstion and modify it at will. If it > >>>> has a lot of strange entries, it can be either good or bad. > >>>> > >>>> The good things that do that will normally identify themselves. > >>>> > >>>> - > >>>> Larry > >>>> Please post the resolution to your > >>>> issue so others may benefit > >>>> - > >>>> Get Your SBS Health Check at > >>>> www.sbsbpa.com > >>>>> OK. This just gets more bizarre. > >>>>> > >>>>> I have checked the directory where the hosts file should be. It > >>>>> isn't there. The folder contains four files: > >>>>> > >>>>> hostsold > >>>>> network > >>>>> services > >>>>> protocol > >>>>> lmhosts.sam > >>>>> All four files are dated 10/06/2009. This machine is a Win 7 > >>>>> client, > >>>>> Fujitsu - Siemens hardware, installed onto the network straight > >>>>> out > >>>>> of > >>>>> the box about 8 weeks ago. So none of these files has been > >>>>> updated > >>>>> since the box was installed. > >>>>> So I haven't edited the hosts file because I can't find it. > >>>>> Here are the ipconfig /all reports from this client and the > >>>>> server. Client first: > >>>>> > >>>>> Microsoft Windows [Version 6.1.7600] > >>>>> Copyright (c) 2009 Microsoft Corporation. All rights reserved. > >>>>> C:\Users\administrator.CAPITALAIR>ipconfig /all > >>>>> Windows IP Configuration > >>>>> Host Name . . . . . . . . . . . . : JMAYHEW02 > >>>>> Primary Dns Suffix . . . . . . . : CapitalAirServices.local > >>>>> Node Type . . . . . . . . . . . . : Broadcast > >>>>> IP Routing Enabled. . . . . . . . : No > >>>>> WINS Proxy Enabled. . . . . . . . : No > >>>>> DNS Suffix Search List. . . . . . : CapitalAirServices.local > >>>>> Ethernet adapter Local Area Connection: > >>>>> Connection-specific DNS Suffix . : CapitalAirServices.local > >>>>> Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps > >>>>> Ethernet > >>>>> Physical Address. . . . . . . . . : 00-19-99-7D-F6-42 > >>>>> DHCP Enabled. . . . . . . . . . . : Yes > >>>>> Autoconfiguration Enabled . . . . : Yes > >>>>> Link-local IPv6 Address . . . . . : > >>>>> fe80::406a:9565:59da:5969%11(Preferred) > >>>>> IPv4 Address. . . . . . . . . . . : 192.168.16.18(Preferred) > >>>>> Subnet Mask . . . . . . . . . . . : 255.255.255.0 > >>>>> Lease Obtained. . . . . . . . . . : 03 June 2010 11:04:33 > >>>>> Lease Expires . . . . . . . . . . : 11 June 2010 11:04:27 > >>>>> Default Gateway . . . . . . . . . : 192.168.16.2 > >>>>> DHCP Server . . . . . . . . . . . : 192.168.16.2 > >>>>> DHCPv6 IAID . . . . . . . . . . . : 234887577 > >>>>> DHCPv6 Client DUID. . . . . . . . : > >>>>> 00-01-00-01-13-4E-D1-BC-00-19-99-7D-F6-42 > >>>>> DNS Servers . . . . . . . . . . . : 192.168.16.2 > >>>>> Primary WINS Server . . . . . . . : 192.168.16.2 > >>>>> NetBIOS over Tcpip. . . . . . . . : Enabled > >>>>> Tunnel adapter isatap.CapitalAirServices.local: > >>>>> Media State . . . . . . . . . . . : Media disconnected > >>>>> Connection-specific DNS Suffix . : CapitalAirServices.local > >>>>> Description . . . . . . . . . . . : Microsoft ISATAP Adapter > >>>>> Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 > >>>>> DHCP Enabled. . . . . . . . . . . : No > >>>>> Autoconfiguration Enabled . . . . : Yes > >>>>> C:\Users\administrator.CAPITALAIR> > >>>>> and from the SBS 2003 server: > >>>>> Microsoft Windows [Version 5.2.3790] > >>>>> (C) Copyright 1985-2003 Microsoft Corp. > >>>>> C:\Documents and Settings\Administrator>ipconfig /all > >>>>> Windows IP Configuration > >>>>> Host Name . . . . . . . . . . . . : rotor-396d023 > >>>>> Primary Dns Suffix . . . . . . . : CapitalAirServices.local > >>>>> Node Type . . . . . . . . . . . . : Hybrid > >>>>> IP Routing Enabled. . . . . . . . : Yes > >>>>> WINS Proxy Enabled. . . . . . . . : No > >>>>> DNS Suffix Search List. . . . . . : CapitalAirServices.local > >>>>> gateway.2wire.net > >>>>> Ethernet adapter Network Connection: > >>>>> Connection-specific DNS Suffix . : gateway.2wire.net > >>>>> Description . . . . . . . . . . . : HP NC105i PCIe Gigabit Server > >>>>> Adapter > >>>>> Physical Address. . . . . . . . . : 00-25-B3-B8-B5-79 > >>>>> DHCP Enabled. . . . . . . . . . . : Yes > >>>>> Autoconfiguration Enabled . . . . : Yes > >>>>> IP Address. . . . . . . . . . . . : 192.168.1.75 > >>>>> Subnet Mask . . . . . . . . . . . : 255.255.255.0 > >>>>> Default Gateway . . . . . . . . . : 192.168.1.254 > >>>>> DHCP Server . . . . . . . . . . . : 192.168.1.254 > >>>>> DNS Servers . . . . . . . . . . . : 192.168.16.2 > >>>>> NetBIOS over Tcpip. . . . . . . . : Disabled > >>>>> Lease Obtained. . . . . . . . . . : 06 June 2010 17:41:47 > >>>>> Lease Expires . . . . . . . . . . : 07 June 2010 17:41:47 > >>>>> Ethernet adapter Server Local Area Connection: > >>>>> Connection-specific DNS Suffix . : > >>>>> Description . . . . . . . . . . . : HP NC110T PCIe Gigabit Server > >>>>> Adapter > >>>>> Physical Address. . . . . . . . . : 00-23-7D-FD-03-CA > >>>>> DHCP Enabled. . . . . . . . . . . : No > >>>>> IP Address. . . . . . . . . . . . : 192.168.16.2 > >>>>> Subnet Mask . . . . . . . . . . . : 255.255.255.0 > >>>>> Default Gateway . . . . . . . . . : > >>>>> DNS Servers . . . . . . . . . . . : 192.168.16.2 > >>>>> Primary WINS Server . . . . . . . : 192.168.16.2 > >>>>> C:\Documents and Settings\Administrator> > >>>>> All constructive responses appreciated. > >>>>> Thanks and best wishes. > >>>>> > >>>>> Howard > >>>>> > >>>>> "Jim" wrote: > >>>>> > >>>>>> Agreed. > >>>>>> > >>>>>> Even though I gave notes on editing hosts, it's a > >>>>>> sticking-plaster rather than a proper fix. > >>>>>> > >>>>>> On Sat, 5 Jun 2010 00:57:58 -0700, "Russ SBITS.Biz [SBS-MVP]" > >>>>>> <russ(a)REMOVETHIS.sbits.biz> wrote: > >>>>>> > >>>>>>> 1. No this is not a common problem: > >>>>>>> > >>>>>>> 2. I personally don't like to edit the HOST File because most of > >>>>>>> the > >>>>>>> time it > >>>>>>> bites you or the next person in the #$@#$ > >>>>>>> because it's not a common tweak, > >>>>>>> I'd rather make sure that DNS is working on the SBS2003 server > >>>>>>> first > >>>>>>> that the SBS2003 is the DHCP server and the DNS server > >>>>>>> Please post the IPconfig/all from the SBS server and affected PC > >>>>>>> As a start. (To me editing the HOST files is a Band-Aid that you > >>>>>>> don't want > >>>>>>> to apply) > >>>>>>> My 2 cents :) > >>>>>>> Thanks > >>>>>>> Russ > >>>>>> . > >>>>>> > >>>> . > >>>> > >> . > >> > > > . >
From: Howard08 on 24 Jun 2010 13:15
Just to close this thread - we eventually had to call in Microsoft Tech Support. The solution took half a day and involved editing the registry. I won't even try to detail the edits here. That done we were able to recreate the user profile and the performance issue had gone. -- Howard08-Debugging SBS "Larry Struckmeyer[SBS-MVP]" wrote: > That's good news. A corrupted user profile is not common, but it does happen. > > > Logon to the station as the domain admin. navigate to the users profile > (in 7 it is under users, not Documents and Settings), copy out the desktop, > favorites and my documents folders and anyother user data (those are the > most common). Delete the profile, login fresh as the user. > > All the user mail and documents should be on the server. If you have roaming > profiles, then all the above is on the server as well. Let us know if that > is the case. > > > - > Larry > Please post the resolution to your > issue so others may benefit > - > Get Your SBS Health Check at > www.sbsbpa.com > > > > The editing of the hosts file (I added the IP address of the .local > > domain) improved the performance of the administrator account but not > > that of the users account. > > > > This morning I asked the customer to get another user to log on to the > > affected Win 7 / Office 2007 workstation. This user saw no delay in > > opening documents, so this confirms we seem to have a userid / user > > profile problem, not an Office 2007 problem. > > > > Any hints on best practice for deleting and recreating a SBS 2003 > > userid without losing emails, files etc.? > > > > H > > > > "Larry Struckmeyer[SBS-MVP]" wrote: > > > >> On the file opening: > >> > >> Are we speaking of the Domain admin account? Did the slow file > >> opening problem exist for the admin account before you modified the > >> hosts file? Does the problem occur when using another machine of the > >> same OS as the (local or domain?) admin? > >> > >> On the Warning: > >> Haven't faced that problem myself, you may want to start a new > >> thread. > >> - > >> Larry > >> Please post the resolution to your > >> issue so others may benefit > >> - > >> Get Your SBS Health Check at > >> www.sbsbpa.com > >>> Some additional news.. I've added the 'hosts' file in the right > >>> directory and tested the system again. On my own 'Administrator' ID > >>> from the Win 7 client I can open files from the server in 2 - 3 > >>> seconds. On the users ID it is still taking 7 - 15 seconds. So > >>> maybe it is nothing to do with Office but something to do with the > >>> UserID / login?? > >>> > >>> On a minor point - the customer would like to do without the default > >>> warning about opening Word / Excel files which could damage her > >>> machine, Given that these files are in the Companyweb libraries, > >>> the warning is misplaced. Where can we switch it off? > >>> > >>> Thanks for your help. > >>> > >>> H > >>> > >>> "Larry Struckmeyer[SBS-MVP]" wrote: > >>> > >>>> Forgot... > >>>> > >>>> "hostsold" does not exist on my Win7 Ultimate 32, but the others > >>>> do. Sounds like something / one has been messing with it. But you > >>>> can copy it to "hosts" no extenstion and modify it at will. If it > >>>> has a lot of strange entries, it can be either good or bad. > >>>> > >>>> The good things that do that will normally identify themselves. > >>>> > >>>> - > >>>> Larry > >>>> Please post the resolution to your > >>>> issue so others may benefit > >>>> - > >>>> Get Your SBS Health Check at > >>>> www.sbsbpa.com > >>>>> OK. This just gets more bizarre. > >>>>> > >>>>> I have checked the directory where the hosts file should be. It > >>>>> isn't there. The folder contains four files: > >>>>> > >>>>> hostsold > >>>>> network > >>>>> services > >>>>> protocol > >>>>> lmhosts.sam > >>>>> All four files are dated 10/06/2009. This machine is a Win 7 > >>>>> client, > >>>>> Fujitsu - Siemens hardware, installed onto the network straight > >>>>> out > >>>>> of > >>>>> the box about 8 weeks ago. So none of these files has been > >>>>> updated > >>>>> since the box was installed. > >>>>> So I haven't edited the hosts file because I can't find it. > >>>>> Here are the ipconfig /all reports from this client and the > >>>>> server. Client first: > >>>>> > >>>>> Microsoft Windows [Version 6.1.7600] > >>>>> Copyright (c) 2009 Microsoft Corporation. All rights reserved. > >>>>> C:\Users\administrator.CAPITALAIR>ipconfig /all > >>>>> Windows IP Configuration > >>>>> Host Name . . . . . . . . . . . . : JMAYHEW02 > >>>>> Primary Dns Suffix . . . . . . . : CapitalAirServices.local > >>>>> Node Type . . . . . . . . . . . . : Broadcast > >>>>> IP Routing Enabled. . . . . . . . : No > >>>>> WINS Proxy Enabled. . . . . . . . : No > >>>>> DNS Suffix Search List. . . . . . : CapitalAirServices.local > >>>>> Ethernet adapter Local Area Connection: > >>>>> Connection-specific DNS Suffix . : CapitalAirServices.local > >>>>> Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps > >>>>> Ethernet > >>>>> Physical Address. . . . . . . . . : 00-19-99-7D-F6-42 > >>>>> DHCP Enabled. . . . . . . . . . . : Yes > >>>>> Autoconfiguration Enabled . . . . : Yes > >>>>> Link-local IPv6 Address . . . . . : > >>>>> fe80::406a:9565:59da:5969%11(Preferred) > >>>>> IPv4 Address. . . . . . . . . . . : 192.168.16.18(Preferred) > >>>>> Subnet Mask . . . . . . . . . . . : 255.255.255.0 > >>>>> Lease Obtained. . . . . . . . . . : 03 June 2010 11:04:33 > >>>>> Lease Expires . . . . . . . . . . : 11 June 2010 11:04:27 > >>>>> Default Gateway . . . . . . . . . : 192.168.16.2 > >>>>> DHCP Server . . . . . . . . . . . : 192.168.16.2 > >>>>> DHCPv6 IAID . . . . . . . . . . . : 234887577 > >>>>> DHCPv6 Client DUID. . . . . . . . : > >>>>> 00-01-00-01-13-4E-D1-BC-00-19-99-7D-F6-42 > >>>>> DNS Servers . . . . . . . . . . . : 192.168.16.2 > >>>>> Primary WINS Server . . . . . . . : 192.168.16.2 > >>>>> NetBIOS over Tcpip. . . . . . . . : Enabled > >>>>> Tunnel adapter isatap.CapitalAirServices.local: > >>>>> Media State . . . . . . . . . . . : Media disconnected > >>>>> Connection-specific DNS Suffix . : CapitalAirServices.local > >>>>> Description . . . . . . . . . . . : Microsoft ISATAP Adapter > >>>>> Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 > >>>>> DHCP Enabled. . . . . . . . . . . : No > >>>>> Autoconfiguration Enabled . . . . : Yes > >>>>> C:\Users\administrator.CAPITALAIR> > >>>>> and from the SBS 2003 server: > >>>>> Microsoft Windows [Version 5.2.3790] > >>>>> (C) Copyright 1985-2003 Microsoft Corp. > >>>>> C:\Documents and Settings\Administrator>ipconfig /all > >>>>> Windows IP Configuration > >>>>> Host Name . . . . . . . . . . . . : rotor-396d023 > >>>>> Primary Dns Suffix . . . . . . . : CapitalAirServices.local > >>>>> Node Type . . . . . . . . . . . . : Hybrid > >>>>> IP Routing Enabled. . . . . . . . : Yes > >>>>> WINS Proxy Enabled. . . . . . . . : No > >>>>> DNS Suffix Search List. . . . . . : CapitalAirServices.local > >>>>> gateway.2wire.net > >>>>> Ethernet adapter Network Connection: > >>>>> Connection-specific DNS Suffix . : gateway.2wire.net > >>>>> Description . . . . . . . . . . . : HP NC105i PCIe Gigabit Server > >>>>> Adapter > >>>>> Physical Address. . . . . . . . . : 00-25-B3-B8-B5-79 > >>>>> DHCP Enabled. . . . . . . . . . . : Yes > >>>>> Autoconfiguration Enabled . . . . : Yes > >>>>> IP Address. . . . . . . . . . . . : 192.168.1.75 > >>>>> Subnet Mask . . . . . . . . . . . : 255.255.255.0 > >>>>> Default Gateway . . . . . . . . . : 192.168.1.254 > >>>>> DHCP Server . . . . . . . . . . . : 192.168.1.254 > >>>>> DNS Servers . . . . . . . . . . . : 192.168.16.2 > >>>>> NetBIOS over Tcpip. . . . . . . . : Disabled > >>>>> Lease Obtained. . . . . . . . . . : 06 June 2010 17:41:47 > >>>>> Lease Expires . . . . . . . . . . : 07 June 2010 17:41:47 > >>>>> Ethernet adapter Server Local Area Connection: > >>>>> Connection-specific DNS Suffix . : > >>>>> Description . . . . . . . . . . . : HP NC110T PCIe Gigabit Server > >>>>> Adapter > >>>>> Physical Address. . . . . . . . . : 00-23-7D-FD-03-CA > >>>>> DHCP Enabled. . . . . . . . . . . : No > >>>>> IP Address. . . . . . . . . . . . : 192.168.16.2 > >>>>> Subnet Mask . . . . . . . . . . . : 255.255.255.0 > >>>>> Default Gateway . . . . . . . . . : > >>>>> DNS Servers . . . . . . . . . . . : 192.168.16.2 > >>>>> Primary WINS Server . . . . . . . : 192.168.16.2 > >>>>> C:\Documents and Settings\Administrator> > >>>>> All constructive responses appreciated. > >>>>> Thanks and best wishes. > >>>>> > >>>>> Howard > >>>>> > >>>>> "Jim" wrote: > >>>>> > >>>>>> Agreed. > >>>>>> > >>>>>> Even though I gave notes on editing hosts, it's a > >>>>>> sticking-plaster rather than a proper fix. > >>>>>> > >>>>>> On Sat, 5 Jun 2010 00:57:58 -0700, "Russ SBITS.Biz [SBS-MVP]" > >>>>>> <russ(a)REMOVETHIS.sbits.biz> wrote: > >>>>>> > >>>>>>> 1. No this is not a common problem: > >>>>>>> > >>>>>>> 2. I personally don't like to edit the HOST File because most of > >>>>>>> the > >>>>>>> time it > >>>>>>> bites you or the next person in the #$@#$ > >>>>>>> because it's not a common tweak, > >>>>>>> I'd rather make sure that DNS is working on the SBS2003 server > >>>>>>> first > >>>>>>> that the SBS2003 is the DHCP server and the DNS server > >>>>>>> Please post the IPconfig/all from the SBS server and affected PC > >>>>>>> As a start. (To me editing the HOST files is a Band-Aid that you > >>>>>>> don't want > >>>>>>> to apply) > >>>>>>> My 2 cents :) > >>>>>>> Thanks > >>>>>>> Russ > >>>>>> . > >>>>>> > >>>> . > >>>> > >> . > >> > > > . > |