giffgaff = con-con
in [UK Mobile]
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From: Martin Jay on 17 Mar 2010 09:29 On Wed, 17 Mar 2010 04:11:48 -0700 (PDT), andy <andy.ggrps(a)googlemail.com> wrote: >Actually, the general consensus is that you should complain to the >number provider company, and report this the to regulator >Phonepayplus, which has imposed sanctions on cases in the past A con-con giffgaff representative responded with this: "As discussed in our Emails this is a premium text service that had to be signed up to from your SIM and only yourself or someone who had access to your SIM could have actually requested this I'm afraid." Therefore, clearly this isn't a case of a third party subscribing me to a premium rate SMS service, and is solely a matter between myself and con-con giffgaff because only they and myself have access to my SIM. Or do you disagree with con-con giffgaff that the premium rate SMS service "had to be signed up to from [my] SIM?" -- Martin Jay Back the Ban: <http://www.backtheban.com/> League Against Cruel Sports: <http://www.league.org.uk/>
From: andy on 17 Mar 2010 09:54 On 17 Mar, 13:29, Martin Jay <mar...(a)spam-free.org.uk> wrote: > On Wed, 17 Mar 2010 04:11:48 -0700 (PDT), andy > > <andy.gg...(a)googlemail.com> wrote: > >Actually, the general consensus is that you should complain to the > >number provider company, and report this the to regulator > >Phonepayplus, which has imposed sanctions on cases in the past > > A con-con giffgaff representative responded with this: > > "As discussed in our Emails this is a premium text service that had to > be signed up to from your SIM and only yourself or someone who had > access to your SIM could have actually requested this I'm afraid." > > Therefore, clearly this isn't a case of a third party subscribing me > to a premium rate SMS service, and is solely a matter between myself > and con-con giffgaff because only they and myself have access to my > SIM. > > Or do you disagree with con-con giffgaff that the premium rate SMS > service "had to be signed up to from [my] SIM?" > -- I disagree withthe whole tenor of the ludicrous way you are conducting this Forum members at giffgaff have tried to help you, with suggestions about how to contact the providers involved, and about how to refer a complaint to Phonepayplus A giffgaff staff member has publicly offered to help you with information that you can submit to the provider with your refund case All through this, you have persistently shot down all offers of help, and are now starting to construct contorted rhetorical arguments that are verging on nonsense or starting to diverge from the facts You say you aren't obliged to contact Phonepayplus. That's true, but there is evidence to show that some services on that number provider have had compliance issues. But your self-absorbed whining has now reached such a pitch that you seem indifferent to whether any other customers might be affected by these issues, or any idea that you could help the regulator with any investigation needed. I'd say your behaviour on the giffgaff forum has turned into trolling for the sake of it, when you've spent (as I said) at least ten times the effort posting about this than making 2 or 3 simple phone calls, one of which (Phonepayplus) is actually free
From: Martin Jay on 17 Mar 2010 10:21 On Wed, 17 Mar 2010 13:14:31 +0000, Martin Jay <martin(a)spam-free.org.uk> wrote: >On Tue, 16 Mar 2010 21:18:11 +0000, Martin Jay ><martin(a)spam-free.org.uk> wrote: >>Well, well, well. Despite all it's community based fully charm, >>giffgaff is just another con. >> >>A few days ago I noticed my giffgaff balance had unexpectedly dropped >>by GBP5, so I sent an email requesting a refund. >> >>Surprise, surprise it transpires that giffgaff have charged me for an >>unrequested premium rate text message that was sent from a third >>party. I had hoped the premium rate text message business had put its >>house in order, but it appears not. And, sadly, it also appears that >>mobile networks and their resellers are happy to cuddle up in bed with >>premium rate text message thieves. >The mystery deepens. And now con-con giffgaff have locked the thread I started on their forum. It's been marked as "Too Hot." :) It's here: <http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/giffgaff-con-con/td-p/6538>. I wonder if they'll delete it. -- Martin Jay Back the Ban: <http://www.backtheban.com/> League Against Cruel Sports: <http://www.league.org.uk/>
From: andy on 17 Mar 2010 10:36 On 17 Mar, 14:21, Martin Jay <mar...(a)spam-free.org.uk> wrote: > On Wed, 17 Mar 2010 13:14:31 +0000, Martin Jay > > > > > > <mar...(a)spam-free.org.uk> wrote: > >On Tue, 16 Mar 2010 21:18:11 +0000, Martin Jay > ><mar...(a)spam-free.org.uk> wrote: > >>Well, well, well. Despite all it's community based fully charm, > >>giffgaff is just another con. > > >>A few days ago I noticed my giffgaff balance had unexpectedly dropped > >>by GBP5, so I sent an email requesting a refund. > > >>Surprise, surprise it transpires that giffgaff have charged me for an > >>unrequested premium rate text message that was sent from a third > >>party. I had hoped the premium rate text message business had put its > >>house in order, but it appears not. And, sadly, it also appears that > >>mobile networks and their resellers are happy to cuddle up in bed with > >>premium rate text message thieves. > >The mystery deepens. > > And now con-con giffgaff have locked the thread I started on their > forum. It's been marked as "Too Hot." :) > > It's here: > <http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/gif...>. > > I wonder if they'll delete it. > -- It's been locked because it isn't going anywhere and has become repetitive, partly due to your adamant refusal of all offers of help When it reaches the point where someone asks you if you even read the middle sentence in a post consisting of 3 sentences, and your perverse reply saysyou mean this one, but quoting and responding to a different one, it's become obvious that you are being obtuse for the sake of it giffgaff staff have publicly offered to help you with this Forum members have several times given advice on how to deal wih this, including contact details for Phonepayplus and the number provider Any public statement you make to the contrary, such as your paranoid whine that nobody is interested in helping with the issue, is blatantly untrue
From: andy on 17 Mar 2010 11:04
On 17 Mar, 14:36, andy <andy.gg...(a)googlemail.com> wrote: > On 17 Mar, 14:21, Martin Jay <mar...(a)spam-free.org.uk> wrote: > > > > > > > On Wed, 17 Mar 2010 13:14:31 +0000, Martin Jay > > > <mar...(a)spam-free.org.uk> wrote: > > >On Tue, 16 Mar 2010 21:18:11 +0000, Martin Jay > > ><mar...(a)spam-free.org.uk> wrote: > > >>Well, well, well. Despite all it's community based fully charm, > > >>giffgaff is just another con. > > > >>A few days ago I noticed my giffgaff balance had unexpectedly dropped > > >>by GBP5, so I sent an email requesting a refund. > > > >>Surprise, surprise it transpires that giffgaff have charged me for an > > >>unrequested premium rate text message that was sent from a third > > >>party. I had hoped the premium rate text message business had put its > > >>house in order, but it appears not. And, sadly, it also appears that > > >>mobile networks and their resellers are happy to cuddle up in bed with > > >>premium rate text message thieves. > > >The mystery deepens. > > > And now con-con giffgaff have locked the thread I started on their > > forum. It's been marked as "Too Hot." :) > > > It's here: > > <http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/gif....>. > > > I wonder if they'll delete it. > > -- > > It's been locked because it isn't going anywhere and has become > repetitive, partly due to your adamant refusal of all offers of help > > When it reaches the point where someone asks you if you even read the > middle sentence in a post consisting of 3 sentences, and your perverse > reply saysyou mean this one, but quoting and responding to a > different one, it's become obvious that you are being obtuse for the > sake of it > > giffgaff staff have publicly offered to help you with this .... and are still doing so from the last public response of a staff member, which says that more details have been sent in private, it appears that Martin Jay's number has been subscribed to a reseller of cheap international calls using a callthrough service, a service which can be signed up for by entering one's number in a web form so it doesn't look like it's about to turn into abuse with loads of unsolicited ringtones or quiz questions or prize draws perhaps someone else intended to subscribe, but made a mistake about their own number this ought to be resolvable with a rather lower of hysteria |