giffgaff = con-con
in [UK Mobile]
|
From: Martin Jay on 17 Mar 2010 17:12 On Tue, 16 Mar 2010 21:18:11 +0000, Martin Jay <martin(a)spam-free.org.uk> wrote: >Well, well, well. Despite all it's community based fully charm, >giffgaff is just another con. > >A few days ago I noticed my giffgaff balance had unexpectedly dropped >by GBP5, so I sent an email requesting a refund. This is all getting a bit ridiculous. I've followed the advice from con-con giffgaff: sent STOP ALL to short code 82023 and have lost another 10p from my balance! So I'm now down �5.10 and have to wait up to three months to hear back from PhonepayPlus about a possible refund, which is at the discretion of some dodgy company in Manchester. -- Martin Jay Back the Ban: <http://www.backtheban.com/> League Against Cruel Sports: <http://www.league.org.uk/>
From: Steve Terry on 17 Mar 2010 18:39 "Brian Gregory [UK]" <ng(a)bgdsv.co.uk> wrote in message news:eKydneGfZ8LwMj3WnZ2dnUVZ8t6dnZ2d(a)pipex.net... > "Steve Terry" <gfourwwk(a)tesco.net> wrote in message > news:hnpcho$686$1(a)news.eternal-september.org... >> "Theo Markettos" <theom+news(a)chiark.greenend.org.uk> wrote in message >> news:jcl*wwa6s(a)news.chiark.greenend.org.uk... >>> Steve Terry <gfourwwk(a)tesco.net> wrote: >>>> "Martin Jay" <martin(a)spam-free.org.uk> wrote in message >>>> news:807.1268777125.20100316(a)spam-free.org.uk... >>>> > And there should be an explicit and traceable opt in process for >>>> > reverse charge premium rate text message services. >>>> > >>>> That would end reverse SMS as hardly anyone would opt in. >>>> I like the idea >>> >>> But is there no audit trail for the subscribing text? If they claim you >>> sent 'Scores ManU' to 81234 they should have a log of when this was >>> sent, >>> including all the metadata? Or can someone sign up to premium rate >>> texts in >>> some other way than using the phone? >>> >>> It shouldn't be too difficult to produce this log in case of dispute. >>> Though >>> I suppose you might have to get into crypto to prove whether the log >>> entry was actually sent from your SIM or if the network made it up. >>> Theo >>> >> It's always been possible to fake SMS headers > > Paypal by phone assured me it was impossible. > > As Christine Keeler said "they would say that wouldn't they" But if a fake header is examined enough it usually can be shown as fake. Thing is networks won't investigate them, and Ofcom won't touch it with a bargepole for fear of letting the cat out of the bag Denial aint a river in Egypt, it's standard network policy Steve Terry -- Get a free Three 3pay Sim with �2 bonus after �10 top up http://freeagent.three.co.uk/stand/view/id/5276
From: Brian Gregory [UK] on 17 Mar 2010 19:12 "Nicola Redwood" <nicolaexternal-newsgroups(a)yahoo.com> wrote in message news:hnrfg5$3cr$1(a)news.eternal-september.org... > Whenever this has happened to me, I've contacted the number provider, > planetcalling.com in your case and I've received a refund > Grumbletext is quite useful when it comes to these matters > http://www.grumbletext.co.uk/viewforum.php?f=2 You were lucky. I tried it once and had to argue with some very nasty vicious people. I got nothing back. -- Brian Gregory. (In the UK) ng(a)bgdsv.co.uk To email me remove the letter vee.
From: Bob Eager on 17 Mar 2010 19:45 On Wed, 17 Mar 2010 22:39:26 +0000, Steve Terry wrote: > As Christine Keeler said "they would say that wouldn't they" Mandy Rice-Davies actually! .-) -- Use the BIG mirror service in the UK: http://www.mirrorservice.org
From: Steve Terry on 17 Mar 2010 19:51
"Martin Jay" <martin(a)spam-free.org.uk> wrote in message news:822.1268860341.20100317(a)spam-free.org.uk... > On Tue, 16 Mar 2010 21:18:11 +0000, Martin Jay > <martin(a)spam-free.org.uk> wrote: > >>Well, well, well. Despite all it's community based fully charm, >>giffgaff is just another con. >> >>A few days ago I noticed my giffgaff balance had unexpectedly dropped >>by GBP5, so I sent an email requesting a refund. > > This is all getting a bit ridiculous. > > I've followed the advice from con-con giffgaff: sent STOP ALL to short > code 82023 and have lost another 10p from my balance! > > So I'm now down �5.10 and have to wait up to three months to hear back > from PhonepayPlus about a possible refund, which is at the discretion > of some dodgy company in Manchester. > Martin Jay > > It is ridiculous, Ofcom should have at least insisted all networks offer opt out. But the money to be made stealing from customers has corrupted both the regulators and networks, except T Mobile and Voda who i suspect only added opt out after calculating that the bad PR and customer relations it was getting in the long run wasn't worth it. If GiffGaff gives a dam about it's reputation, all it has to do is copy T Mobile and Voda. As it's parent O2 doesn't, i don't expect Giffgaff will either Steve Terry -- Get a free Three 3pay Sim with �2 bonus after �10 top up http://freeagent.three.co.uk/stand/view/id/5276 |