Adobe Reader lossage
in [UK Mac]
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From: Richard Tobin on 25 Apr 2010 05:16 I installed Adobe Read because I needed to read a multi-document PDF file. Now it wants to update itself. I tell it to go ahead, and it displays "Installing update..." but nothing happens. Eventually I find another window hidden below everything else, that says: Repair Setup Adobe Reader has detected that there are missing components that require repair. Select the optional components you would like to repair and click Continue. Deselect a component to completely remove it. Click Cancel to cancel the component repair process. Below, it lists only the Adobe PDFViewer Safari Plugin. Now, I don't care whether it repairs it or not, since I don't use Safari. But the window is dead. The tick box and the Cancel and Continue buttons do nothing. I can't even bring the window to the top; I have to move others out of the way to see it. Nothing produces any response. "Quit Adobe Reader Updater" is greyed-out in the menu. "Force quit" kills the first window, but the "Repair Setup" window remains. I can kill it from the command line, but the same thing happens again after a few days. Does anyone know how to get it to either install the update or go away? -- Richard
From: D.M. Procida on 25 Apr 2010 05:52 Richard Tobin <richard(a)cogsci.ed.ac.uk> wrote: > I installed Adobe Read because I needed to read a multi-document PDF > file. Now it wants to update itself. I tell it to go ahead, and > it displays "Installing update..." but nothing happens. > Does anyone know how to get it to either install the update or go > away? No, I don't either. Does anyone remember Adobe when instead of being rubbish, they were inventing PostScript and programs like Illustrator and Photoshop? Daniele
From: tricky999 on 25 Apr 2010 06:01 On 2010-04-25 10:16:52 +0100, richard(a)cogsci.ed.ac.uk (Richard Tobin) said: > > > Does anyone know how to get it to either install the update or go > away? > > -- Richard I had the same problem. Open up Adobe Reader and update from the help menu. I think I still got the problem with the stuck window, but it updated the Reader to 9.3.2 and the stuck window has not appeared since I rebooted.
From: Jim on 25 Apr 2010 06:13 D.M. Procida <real-not-anti-spam-address(a)apple-juice.co.uk> wrote: > Does anyone remember Adobe when instead of being rubbish, they were > inventing PostScript and programs like Illustrator and Photoshop? I know what you mean. Nowadays they seem to be the New Microsoft. Jim -- "Microsoft admitted its Vista operating system was a 'less good product' in what IT experts have described as the most ambitious understatement since the captain of the Titanic reported some slightly damp tablecloths." http://www.thedailymash.co.uk/
From: David Kennedy on 25 Apr 2010 06:20
Richard Tobin wrote: > > Does anyone know how to get it to either install the update or go > away? Download the latest version and install that? You can then - if necessary - toss the old one. -- David Kennedy http://www.anindianinexile.com |