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From: John Navas on 8 Aug 2010 13:20
On Sun, 08 Aug 2010 09:45:14 -0700, in
<h0mt56dq7v15a11s24p872afrvpjaa73fa(a)4ax.com>, Jeff Liebermann
<jeffl(a)cruzio.com> wrote:

>Meanwhile, it appears that Apple has found a scapegoat for the antenna
>problem: <http://techcrunch.com/2010/08/07/papermaster-out/>

Something else to think about. During a tour of Apple�s device
testing facilities (where Mansfield, but not Papermaster, was
present), we were told that the iPhone 4 was being tested for a full
two years before its launch. That means it was being tested before
Papermaster got to Apple. While it�s not clear when the final
hardware was approved for production, it�s certainly possible that
Papermaster had little to do with that specific device�s hardware
creation.

That said, in the time leading up to the iPhone 4?s launch, he
clearly had to be heavily involved in every aspect of it � including
the antenna. Is Papermaster a fall guy in this situation?

Looks to me like Apple is somewhere between Phase 4 and Phase 5. ;)

--
John

The Six Phases of Any Project:
1. Optimism and enthusiasm.
2. Disillusionment.
3. Panic.
4. Search for the guilty.
5. Punishment of the innocent.
6. Reward and honor for the undeserving.
From: John Navas on 8 Aug 2010 13:28
On Sun, 08 Aug 2010 10:07:26 -0700, in
<0vnt569ooulbctshsd5rvjn1177ukrcapb(a)4ax.com>, Jeff Liebermann
<jeffl(a)cruzio.com> wrote:

>On Sun, 08 Aug 2010 11:15:44 -0400, ZnU <znu(a)fake.invalid> wrote:

>>This is
>>actually _worse_ for consumers, yet it makes Android look better.
>
>Consumers don't want to hear about problems. Just watch what happens
>when a company issues a safety recall on a product. 20 years ago, it
>would produce a major drop in sales. These days, it does nothing.

Worse, the majority of consumers don't even bother to take advantage of
recalls they hear about, even when important, and even when notified
directly. (I say this based on considerable real recall data.)

>There's another factor at work here. Fear of screwing up. Everyone
>"knows" that the iPhone will do everything, because of the 4 year
>track record. If not, there's an app for it somewhere. The GUM
>(great unwashed masses) are not so sure if the various Android phones
>can do the same. FUD (fear uncertainty doubt) at work in the Android
>market.

I don't think that's much of a factor, if at all. What seems to be much
more important is (a) cachet and (b) recommendations from friends. FWIW,
pretty much everyone who's talked to me about getting an iPhone in the
past several months has said something like, "My friends tell me I
should get an iPhone!"

--
John

"Assumption is the mother of all screw ups."
[Wethern�s Law of Suspended Judgement]
From: Jeff Liebermann on 8 Aug 2010 13:47
On Sun, 08 Aug 2010 08:06:17 -0700, John Navas
<spamfilter1(a)navasgroup.com> wrote:

>On Sat, 07 Aug 2010 14:27:26 -0400, in
><znu-0C55BC.14272607082010(a)Port80.Individual.NET>, ZnU
><znu(a)fake.invalid> wrote:
>
>>In article <4c5d7133$0$1591$742ec2ed(a)news.sonic.net>,
>> SMS <scharf.steven(a)geemail.com> wrote:
>
>>> If you look at the independent testing regarding dropped calls, it does
>>> show a far greater dropped call rate for AT&T, which jives with the
>>> results of all the independent consumer surveys on dropped calls.
>>>
>>> "http://www.9to5mac.com/changewave-AT-T"
>>
>>I have _serious_ doubts about the ability of users to accurately report
>>call drop rates to within a couple of percentage points over a 90 day
>>period.

No kidding. I've seen duplicated surveys, where the same users can't
even supply the same responses a week later. Garbage in, statistics
out. Still, it's the best we have to work with.

>My guess(tm) is that users were asked to record (a) total number of
>calls and (b) number of dropped calls.

Yeah, something like that. My guess(tm) is multiple choice, with
somewhat logarithmic choice ranges, such as:

How many call drops did you experience last month:
[ ] 0
[ ] 1 - 2
[ ] 3 - 5
[ ] 6 - 15
[ ] 16 or more
It doesn't take much massaging to convert such single digit rubbish
into authoritative statistics. They might have asked for the actual
number of dropped calls, but I doubt it. Probably also no
consideration for the number of calls per month necessary to produce
all those dropped calls.

That begs the question if the survey asked the number of dropped calls
per month, or the percentage of air time where a call was dropped.
Large consumers of airtime will have a much larger number of dropped
calls per month than a casual user. There's also no distinction
between data and voice, where a disconnect or "server not found" error
might be interpreted (or mis-interpreted) as a dropped call.

What bugs me is where is JD Powers and Associates, which traditionally
had done the bulk of the wireless customer satisfaction surveys?
<http://www.jdpower.com/telecom/articles/2010-Wireless-Call-Quality-Performance-Study-Volume-1>
<http://businesscenter.jdpower.com/news/pressrelease.aspx?ID=2010039>
Dropped calls is just one factor mixed in with the customer
satisfaction ratings.
<http://www.jdpower.com/Electronics/ratings/wireless-smartphone-ratings-%28volume-1%29>
Not very useful without the full report.

--
Jeff Liebermann jeffl(a)cruzio.com
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558
From: Lloyd Parsons on 8 Aug 2010 13:50
In article <ltot569iv0ou37h6ncb828p5bjb84fehj3(a)4ax.com>,
John Navas <spamfilter1(a)navasgroup.com> wrote:

> On Sun, 08 Aug 2010 12:22:42 -0400, in
> <znu-979B83.12224208082010(a)Port80.Individual.NET>, ZnU
> <znu(a)fake.invalid> wrote:
>
> >In article <0okt5612iuuo278292n1gps0hgkrm15530(a)4ax.com>,
> > John Navas <spamfilter1(a)navasgroup.com> wrote:
>
> >> Pretty much all Android handsets to date are in the same class as the
> >> iPhone. We'll probably see a lot of lower class Android handsets in the
> >> future, but not thus far.
> >
> >This is simply not true. There are Android phones on the market with
> >screen resolutions as low as 240x320. There are Android phones with
> >slower processors, less internal storage (they practically all have less
> >internal storage), user interfaces bastardized by clueless hardware
> >companies, accelerometers that don't really work, unremovable apps
> >bundled or features disabled by clueless carriers, old versions of the
> >operating system, etc.
>
> Your personal belief and quibbles notwithstanding, they are perceived by
> the industry and by consumers as being in the same class.
>
That's called effective marketing. The fact is not all Android phones
are created equal in many respects.

--
Lloyd


From: John Navas on 8 Aug 2010 14:02
On Sun, 08 Aug 2010 12:50:12 -0500, in
<lloydparsons-0EEC07.12501208082010(a)port80.individual.net>, Lloyd
Parsons <lloydparsons(a)mac.com> wrote:

>In article <ltot569iv0ou37h6ncb828p5bjb84fehj3(a)4ax.com>,
> John Navas <spamfilter1(a)navasgroup.com> wrote:
>
>> On Sun, 08 Aug 2010 12:22:42 -0400, in
>> <znu-979B83.12224208082010(a)Port80.Individual.NET>, ZnU
>> <znu(a)fake.invalid> wrote:
>>
>> >In article <0okt5612iuuo278292n1gps0hgkrm15530(a)4ax.com>,
>> > John Navas <spamfilter1(a)navasgroup.com> wrote:
>>
>> >> Pretty much all Android handsets to date are in the same class as the
>> >> iPhone. We'll probably see a lot of lower class Android handsets in the
>> >> future, but not thus far.
>> >
>> >This is simply not true. There are Android phones on the market with
>> >screen resolutions as low as 240x320. There are Android phones with
>> >slower processors, less internal storage (they practically all have less
>> >internal storage), user interfaces bastardized by clueless hardware
>> >companies, accelerometers that don't really work, unremovable apps
>> >bundled or features disabled by clueless carriers, old versions of the
>> >operating system, etc.
>>
>> Your personal belief and quibbles notwithstanding, they are perceived by
>> the industry and by consumers as being in the same class.
>>
>That's called effective marketing. The fact is not all Android phones
>are created equal in many respects.

Really? Which ones (specific models that have significant market share)
aren't in the same class as the iPhone (all models) in your opinion?
Vague statements, like much of what ZnU wrote (e.g., "accelerometers
that don't really work"), aren't terribly persuasive, not to mention
pegging the irony meter with "unremovable apps bundled" ;) -- and "old
versions of the operating system" would seem to define many earlier
iPhones out of the class as well. You seem to be defining the class as
iPhone 4 and any other phones that exactly match it, of which there
aren't any! ;)

--
John

If the iPhone and iPad are really so impressive,
then why do iFans keep making excuses for them?
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