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From: Wes Groleau on 7 Aug 2010 10:12 On 08-07-2010 05:34, Todd Allcock wrote: >> And then there's good old human irrationality. All carriers drop calls. I'm sure that's true. But Sprint never did it to me (they sucked i _other_ ways) and T-Mobile only did it to me on WiFi. AT&T does it constantly to me on 3G. -- Wes Groleau ------ "The reason most women would rather have beauty than brains is they know that most men can see better than they can think." -- James Dobson
From: John Navas on 7 Aug 2010 10:43 On Sat, 07 Aug 2010 05:51:44 -0400, in <znu-1D9F45.05514407082010(a)Port80.Individual.NET>, ZnU <znu(a)fake.invalid> wrote: >In article <050820101301232886%nospam(a)nospam.invalid>, > nospam <nospam(a)nospam.invalid> wrote: > >> In article <lloydparsons-2C9285.10404005082010(a)idisk.mac.com>, Lloyd >> Parsons <lloydparsons(a)mac.com> wrote: >> >> > And for all the complaints about how good/bad AT&T is, >> > there has been much conjecture that if any other provider had been given >> > the iPhone exclusive, they would have had the same problems that AT&T >> > has had with the useage patterns. >> >> except that with the explosion of android phones, you don't see very >> many complaints about verizon, yet you still see complaints about at&t. > >This is not especially meaningful. The iPhone has faced _far_ more >scrutiny than the confused mess of Android phones various carriers are >now selling. I respectfully disagree -- Android has received enormous scrutiny. -- John "Assumption is the mother of all screw ups." [Wethern�s Law of Suspended Judgement]
From: SMS on 7 Aug 2010 10:44 ZnU wrote: > In article <9ujm56t95g1uj1cg7vvbnhbs4e0qk9clcl(a)4ax.com>, > John Navas <spamfilter1(a)navasgroup.com> wrote: > >> On Thu, 05 Aug 2010 16:35:33 -0600, in >> <F1H6o.36539$F%7.30352(a)newsfe10.iad>, Todd Allcock >> <elecconnec(a)AnoOspamL.com> wrote: >> >>> Exactly- so the ~60% of iPhone buyers forced to switch from Verizon, T- >>> Mo, or Sprint, breaking up family plans or calling circles, and/or losing >>> "free" M2M calls to friends/family still on their former service are >>> going to be annoyed, even if AT&T service is perfectly adequate, or even, >>> dare I say it, excellent. Given that 60 of iPhone customers switched to >>> AT&T for an iPhone, I'd say a 27% "bitching rate" is pretty good. >> I respectfully disagree -- it's quite bad by industry standards, and a >> tribute to Apple marketing that it's not turned into a bigger issue. > > I think one of the issues here is that AT&T service is pretty bad in the > New York and SF Bay Area, but pretty good in most of the rest of the > country. > > People professionally covering technology issues are heavily > concentrated precisely in New York and the SF Bay Area, so reports of > AT&T's network problems are greatly exaggerated by the media. > > And then there's good old human irrationality. All carriers drop calls. > If you've been told your carrier is worse than most, every time a call > drops you'll say "Wow, AT&T sucks". If you've been told your carrier is > better than most, on the other hand, when a call drops you'll probably > just accept it as an inherent limitation of the technology. The catch is > that this will hold true regardless of the _actual_ relative performance > of the carriers in question. That's a good theory, but it can work the other way just as easily. The AT&T user can say "well, I drop a lot of calls, but I knew going in that by selecting AT&T that this was going to happen." The Verizon user can say, "this is unacceptable, Verizon isn't supposed to drop calls." If you look at the independent testing regarding dropped calls, it does show a far greater dropped call rate for AT&T, which jives with the results of all the independent consumer surveys on dropped calls. "http://www.9to5mac.com/changewave-AT-T" You see the same sort of theories regarding vehicle reliability, i.e. a Toyota owner ignores problems while a GM owner complains about them, but it's got the same flaw--a Toyota owner could be more likely to complain about flaws, while a GM owner accepts them as routine. There's one more thing as well. In order to drop a call, you first have to be able to have coverage in order to make call. I'm just finishing a two week road trip where I went through California, Utah, Nebraska, Iowas, Minnesota, South Dakota, Wyoming, Montana, Idaho, Washington, and Oregon. There were many sections of these states where it's guaranteed that Verizon will have a far higher dropped call rate than AT&T or T-Mobile because Verizon had coverage, while AT&T and T-Mobile did not. The Changewave testing does not take that into account,.
From: John Navas on 7 Aug 2010 10:44 On Sat, 07 Aug 2010 06:02:13 -0400, in <znu-93EC0C.06021207082010(a)Port80.Individual.NET>, ZnU <znu(a)fake.invalid> wrote: >In article <tckm56h6i3e25l7122k7leetk970oiefi6(a)4ax.com>, > Jeff Liebermann <jeffl(a)cruzio.com> wrote: > >> On Thu, 05 Aug 2010 18:51:17 -0500, Lloyd Parsons >> <lloydparsons(a)mac.com> wrote: >> >> >> On the contrary -- Android has now moved past iPhone into 2nd place >> >> behind RIM in smartphones. >> > >> >In numbers in use? I don't think so. Can you provide a link showing >> >that please? >> >> 1st quarter 2010 >> <http://www.npd.com/press/releases/press_100510.html> >> RIM 36% >> Android 28% >> Apple 21% >> >> 2nd quarter 2010 >> <http://www.npd.com/press/releases/press_100804.html> >> RIM 28% >> Android 33% >> Apple 22% > >One of these things is not like the others. > >I'm increasingly convinced there's no particularly good reason to count >all Android phones in one pool when making comparisons. They're not from >the same vendor. They don't provide a unified set of hardware or >software capabilities or a consistent user experience across devices. >And a lot of Android phones are sold with relatively little mention of >'Android'. If you look at the application sales estimates, it's not >clear that users even understand Android as a platform; I suspect many >are just buying Android phones as more capable 'feature' phones. > >Android might be more properly thought of as a common open source >codebase that handset vendors can draw on when building their phones >than as a mobile platform to be directly compared to Apple's or RIM's. In other words, define the problem away. ;) -- John "Facts? We ain't got no facts. We don't need no facts. I don't have to show you any stinking facts!" [with apologies to John Huston]
From: John Navas on 7 Aug 2010 10:54
On Sat, 07 Aug 2010 04:00:29 -0600, in <r9a7o.165$yr6.163(a)newsfe05.iad>, Todd Allcock <elecconnec(a)AnoOspamL.com> wrote: >At 05 Aug 2010 16:58:38 -0700 John Navas wrote: >> I respectfully disagree -- it's quite bad by industry standards, and a >> tribute to Apple marketing that it's not turned into a bigger issue. > >My point was only half of the customers "forced" to switch find the >exclusivity (and, therefore, the reason they had to switch) to be their >main complaint. I think that actually speaks well of AT&T service. I'd >argue that most people have chosen the carrier that they believe best >suits their needs, so being forced to switch carriers just to use the new >UberFone 3000 _should_ annoy them, regardless of who, or how good, that >carrier was. My experience is that most people don't care that much about what carrier they use as long as they get coverage in places they care about, so your reasoning seems a bit shaky to me. >Personally, I'm quite happy with my carrier, T-Mo, so I'd be annoyed if >my preferred handset was only available through someone else- why should >iPhone buyers be any different? I personally don't have enough of a handset preference to be at all "annoyed" (or pleased) by the selection on any carrier. I chose my current handset because it was the best choice for my needs on T-Mobile. Had I gone with a different carrier, I'd have happily chosen some other handset. But then to me it's just a mobile service, not a religion. ;) -- John "We have met the enemy and he is us" -Pogo |