From: zoara on
David Kennedy <davidkennedy(a)nospamherethankyou.invalid> wrote:
> zoara wrote:
> >
> > Mobile phone companies are all arseholes.
> >
>
> The voice of experience...

Yep. Having worked for one of them, I am even more sure of my statement.

-z-


--
email: nettid1 at fastmail dot fm
From: zoara on
Jaimie Vandenbergh <jaimie(a)sometimes.sessile.org> wrote:
> On 16 Feb 2010 18:19:59 GMT, zoara <me18(a)privacy.net> wrote:
>
> >Howard <Howard.not(a)home.com> wrote:
> >> David Empson <dempson(a)actrix.gen.nz> wrote:
> >>
> >> > On that basis, if you buy an iPhone 3GS now, it will be
> > > > superseded
> >> > in
> >> > about four months. Do you want to wait that long for unknown
> >> > improvements? If not, buy it now.
> >>
> >> or wait and buy a discounted old model after the new one is
> > > launched..
> >
> >Assuming Apple continue the old models. They may not...
>
> Rumour is that you can buy them second hand off other folks, too.

Sure, but I don't see that as "discounted", it's just "second hand".
Someone looking for the first might not want to take the risks of the
second.

-z-


--
email: nettid1 at fastmail dot fm
From: David Kennedy on
zoara wrote:
> David Kennedy<davidkennedy(a)nospamherethankyou.invalid> wrote:
>> zoara wrote:
>>>
>>> Mobile phone companies are all arseholes.
>>>
>>
>> The voice of experience...
>
> Yep. Having worked for one of them,

That's what I meant.

I fail to understand why these people can't grasp the idea that if they
A) provided a quality service at a reasonable price and B) had good
customer service they would clean up. It seems simple to me.


--
David Kennedy

http://www.anindianinexile.com
From: Sak Wathanasin on
On 17 Feb, 10:29, David Kennedy
<davidkenn...(a)nospamherethankyou.invalid> wrote:

> I fail to understand why these people can't grasp the idea that if they
> A) provided a quality service at a reasonable price and B) had good
> customer service they would clean up. It seems simple to me.

It's expensive, and kills your margin. Besides, anyone who has half a
brain doesn't stay in customer services/tech support for long: who
wants to be yelled at all day for something they haven't done or have
any control over if they can help it?
From: Graeme on
In message <V-CdnQkQQK6bWObWnZ2dnUVZ8uJi4p2d(a)brightview.co.uk>
David Kennedy <davidkennedy(a)nospamherethankyou.invalid> wrote:

> zoara wrote:
> > David Kennedy<davidkennedy(a)nospamherethankyou.invalid> wrote:
> >> zoara wrote:
> >>>
> >>> Mobile phone companies are all arseholes.
> >>>
> >>
> >> The voice of experience...
> >
> > Yep. Having worked for one of them,
>
> That's what I meant.
>
> I fail to understand why these people can't grasp the idea that if they
> A) provided a quality service at a reasonable price and B) had good
> customer service they would clean up. It seems simple to me.
>
>

Because in the boom years all they had to do was stand there and take the
money, service didn't come in to it. The punters snatched the phones out
of their hands as quickly as they could unwrap them. Now the market has
matured they can't cope with the concept.

--
Graeme Wall

My genealogy website <www.greywall.demon.co.uk/genealogy/>