From: Rick Opperman on
In article <1jjf6qr.1f0j7gl1qsn56qN%mikePOST(a)TOGROUPmacconsult.com>,
mikePOST(a)TOGROUPmacconsult.com (Mike Rosenberg) wrote:

> Have you noticed that a bunch people have posted here that they're able
> to save after cropping in Preview, on various Mac OS versions from Tiger
> through Snow Leopard? How many have posted to say they can't save after
> cropping? No one but you.

Since this thread began I have been testing this out on all the Macs I
can and that now is 23. Thats friends Macs, faamily, people I work with,
you name it. It worked on all of them so I have to say that if this is
really a problem with Preview its really pretty rare.
From: Jolly Roger on
In article <4c058626$0$4815$ba624c82(a)nntp02.dk.telia.net>,
Erik Richard S�rensen <NOSPAM(a)NOSPAM.dk> wrote:

> Mike Rosenberg wrote:
> > Erik Richard S�rensen <NOSPAM(a)NOSPAM.dk> wrote:
> >> I have deleted the prefs settings... I have copied a fresh version from
> >> my backup system... - I've copied the one from my other 'developer'
> >> system (same ver.) to the main system... - I've taken a copy from my
> >> PowerBook - though not an Intel, but it can fine open... I've even
> >> copied the Tiger version onto the Leopard... - NOTHING helps.:-(! - I
> >> have even disabled any other language but the English... - still to no
> >> aveal.:-(!
> >
> > Are you saying somewhere in there that the problem only happens on ONE
> > Mac? Or are you saying it doesn't work for you on ANY Mac?
>
> I'm saying it doesn't work on _any_ of the machines here in the house.
> No matter which one or what system.

Then there is something about these computers that is similar between
all of them (file systems, OS configurations, etc.). It's probably some
change you made to all of them that is not part of the default setup.

Tell me, if you go to your nearest Apple store, does it work on one of
the computers there? : )

Just because you made a change that shows some obscure bug doesn't mean
everyone else on the planet will be affected.

--
Send responses to the relevant news group rather than email to me.
E-mail sent to this address may be devoured by my very hungry SPAM
filter. Due to Google's refusal to prevent spammers from posting
messages through their servers, I often ignore posts from Google
Groups. Use a real news client if you want me to see your posts.

JR
From: Jolly Roger on
In article <richocet7725-DF7D36.19151901062010(a)5ad64b5e.bb.sky.com>,
Rick Opperman <richocet7725(a)NOSPAMgmail.com> wrote:

> In article <1jjf6qr.1f0j7gl1qsn56qN%mikePOST(a)TOGROUPmacconsult.com>,
> mikePOST(a)TOGROUPmacconsult.com (Mike Rosenberg) wrote:
>
> > Have you noticed that a bunch people have posted here that they're able
> > to save after cropping in Preview, on various Mac OS versions from Tiger
> > through Snow Leopard? How many have posted to say they can't save after
> > cropping? No one but you.
>
> Since this thread began I have been testing this out on all the Macs I
> can and that now is 23. Thats friends Macs, faamily, people I work with,
> you name it. It worked on all of them so I have to say that if this is
> really a problem with Preview its really pretty rare.

It's probably some change Erik made to his own machines. He's the only
person who knows what that might be.

--
Send responses to the relevant news group rather than email to me.
E-mail sent to this address may be devoured by my very hungry SPAM
filter. Due to Google's refusal to prevent spammers from posting
messages through their servers, I often ignore posts from Google
Groups. Use a real news client if you want me to see your posts.

JR
From: Jeffrey Carlson on
In article <richocet7725-DF7D36.19151901062010(a)5ad64b5e.bb.sky.com>,
Rick Opperman <richocet7725(a)NOSPAMgmail.com> wrote:

> In article <1jjf6qr.1f0j7gl1qsn56qN%mikePOST(a)TOGROUPmacconsult.com>,
> mikePOST(a)TOGROUPmacconsult.com (Mike Rosenberg) wrote:
>
> > Have you noticed that a bunch people have posted here that they're able
> > to save after cropping in Preview, on various Mac OS versions from Tiger
> > through Snow Leopard? How many have posted to say they can't save after
> > cropping? No one but you.
>
> Since this thread began I have been testing this out on all the Macs I
> can and that now is 23. Thats friends Macs, faamily, people I work with,
> you name it. It worked on all of them so I have to say that if this is
> really a problem with Preview its really pretty rare.

Hell, at my daughters school they have iMacs in classrooms and all
students have MacBooks they use at home for assignments. She and the
rest use Preview all the time. I know my daughters MacBook has no
problem with this because I just tried it myself and she says she never
heard about anyone else having trouble.
From: Mike Rosenberg on
Jolly Roger <jollyroger(a)pobox.com> wrote:

> > I'm saying it doesn't work on _any_ of the machines here in the house.
> > No matter which one or what system.
>
> Then there is something about these computers that is similar between
> all of them (file systems, OS configurations, etc.). It's probably some
> change you made to all of them that is not part of the default setup.
>
> Tell me, if you go to your nearest Apple store, does it work on one of
> the computers there? : )
>
> Just because you made a change that shows some obscure bug doesn't mean
> everyone else on the planet will be affected.

What really gets me about Erik is that he has a history of making claims
like this, and he always turns it around into an attack on the rest of
us, as if our lack of observing a problem as somehow our failure.

When a client contacts me about a problem I'm not familiar with, I
always try it on my own Macs whenever possible, to see if it's
reproducible here. If it is, I tell the client I'm seeing the same
problem here, then research to see if it's occurring elsewhere and
whether there's any solution or workaround available. Sometimes I have
to tell the client it's a bug and there's nothing to do except file a
report and wait for a fix or find a workaround.

If I'm unable to reproduce the client's problem on my own Macs, though,
and I don't see reports of that problem elsewhere, I know it's a local
problem for the client. Under those circumstances, have I fixed the
problem 100% of the time? Of course not, but I'm confident enough in
making appointments that I won't charge the client if I say I can fix
something I'm then unable to. In close to 16 years of doing this, I
think I've lost perhaps a dozen billable hours this way.

Erik, I have NEVER encountered the problem you describe, have never read
about it anywhere but in this thread. If you want to become a client,
I'll make you the same promise - I'll fix the problem or you won't have
to pay. I'll get Photoshop Elements 2.0 to run under Tiger, too, while
I'm at it.

--
Favorite yoga position: Rosh hashavasana, the high holy pose

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