Question re Canon iP1500
in [Printers]
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From: Mary on 5 Apr 2006 17:03 "Mary" <nonon(a)nothin.com> wrote in message news:4434205c$0$28369$6d36acad(a)titian.nntpserver.com... > "zakezuke" <zakezuke_us(a)yahoo.com> wrote in message > news:1144269466.038535.88500(a)j33g2000cwa.googlegroups.com... > > > Doesn't work like that here. Canon here will not do that, whether > the > > > printer is still under warranty by Canon or not. You can phone them > for > > > advice, but cannot get them to send you a part. You need to take the > > > printer to an authorized dealer which they give you a list with the > > > printer instructions, or you can ship it to Canon if you don't live > in a > > > big city like Toronto where there are lots of authorized dealers. > > > It must a US thing. > > > > It works this way in both the USA and the UK. > > The drill goes something like this. > > > > 1. Replace the cartridges > > 2. If still not printing properly, and under warranty, send a new > > print head > > 3. If that fails, send a referb printer without a printhead > > > > There are the usual steps regarding "cleaning" and "deep cleaning". > > > > While I know in Canada the retailer is responcible for the stuff they > > sell... I would be absolutly shocked if you were within your warranty > > period, and given the problems you experence they didn't ship you a > > replacement head, or better yet, a referb unit. So you mean you just phone Canon and ask them to send you a replacement head for your printer or maybe they will send you a refurb unit and they will send it? Since we can get a new printer from Staples as a replacement, even if the printer is 6 months old, and technically under Canon warranty, we do even better. Mary *** Free account sponsored by SecureIX.com *** *** Encrypt your Internet usage with a free VPN account from http://www.SecureIX.com ***
From: measekite on 5 Apr 2006 16:59 Mary wrote: >"zakezuke" <zakezuke_us(a)yahoo.com> wrote in message > > > >>Canon and Epson both employ the use of simple inktanks. With the >>exception of the new canon pixma series, the ip4200/5200/6600d/7500, >>there are more compatables than you can shake a stick at. >> >>HP does have some printers which take inktanks, but I know nothing >>about compatables for these new models. >> >> > >I didn't see any compatibles for HP's in Staples. > TERRIFIC > I saw some "value >packs" with color and black carts made by HP.Haven't looked for any in >other stores. I notice that Staples have quite a lot of HP printers. >Maybe even more than Canon and Epson. I noticed when I was buying a >camera and looking in various stores, Staples seemed to have quite a few >models of HP digital cameras on sale quite often. And I've seen an HP >rep demonstrating a photo printer once. Maybe Staples buy a lot of stuff >from HP and get good prices. > > > >>You can get compatables for other printers that employ heads on the >>cart, but this adds to the cost and limits your options. At least >> >> >with > > >>Canon and Epson there are people making replacement tanks and are not >>dependent on used cartridges. >> >> > >That is worth keeping in mind. > > I DID NOT KNOW YOU HAD ONE >Mary > > >
From: measekite on 5 Apr 2006 17:00 Mary wrote: >"zakezuke" <zakezuke_us(a)yahoo.com> wrote in message >news:1144264392.944831.27710(a)z34g2000cwc.googlegroups.com... > > >>>That is $129.00 and quite expensive carts. >>> >>> >>I was quoting prices in canadian dollars :P >> >> > >Since you didn't quote anything of what you are replying to, I checked >and found where i said that, and I think I must have typed that >paragraph out of context because I was talking about some other printer. >I noticed you mentioned $88.82, but I wasn't talking about that. $88.82 >is not very expensive, so don't know what I was referring to - I have a >headache :) > >Mary > > > YOU GIVE THIS NG ONE
From: measekite on 5 Apr 2006 17:02 Mary wrote: >"zakezuke" <zakezuke_us(a)yahoo.com> wrote in message >news:1144264112.883486.187770(a)e56g2000cwe.googlegroups.com... > > >>>Canon ip4000 cost $65.00 for both carts and not much more ink in >>> >>> >them > > >>>than the ip1500 and as you know, print heads on carts. thats why >>> >>> >they > > >>>are a lot more than my ip1500. >>> >>> >>No. The ip4000 is like the ip1500 in the fact that it's an ink tank, >>no head on the cart. It takes 5 tanks. The volume is much higher. >> >> > >I must be thinking of the Ip1600. If the 4000 takes 5 tanks , I probably >didn't look at it too closely. For now, I am checking tri color carts >more. > > YOU JUST GOTTA BE STUPID. YOU WILL PROBABLY NEVER GET MARRIED THE IP4000 IS A GREAT PRINTER >>ip4000 25ml black 14 ml 4 colors (extra black, cyan magenta yellow) >> >> THE IP1500 IS TOTAL TRASH >>ip1500 9.5ml black *4.6ml 3 colors (cyan magenta yellow). >> >>*Not sure on the exact size of the bci-24c, but it's somewhere between >>4ml and 5.5ml per color. >> >> > >Its 5ml per color and the black is 9 ml. > > > >>Black volume 2.6x about 500pages at 5% >>Color volume 3x >> >>I.e. the size of the bci-24c tank with 3 colors is the same volume as >>one color in the ip4000. >> >>Now this isn't to say the volume is super duper massive. HP and >>Lexmark both printers which take larger tanks. >> >> YOU SHOULD BUY A LEXMARK INJET. YOU ARE THE TYPE THAT IS A PERFECT MATCH FOR THEM > >The HP carts we checked yesterday for the printers I was looking at were >maybe a little more volume than the BCI 24 but not all that much.. > > > >>>I didn't see any printers that had color and black carts for $25.00 >>> >>> >like > > >>>the ip1500. They were about twice the price and not much more volume >>>either. Most HP's had printheads on carts, and no special values. >>> >>> >Have > > >>>to buy name brands. Canon has the most STaples brands compatibles >>> >>> >>Canon and Epson both employ the use of simple inktanks. With the >>exception of the new canon pixma series, the ip4200/5200/6600d/7500, >>there are more compatables than you can shake a stick at. >> >> > >Probably online but Staples is about the only ones I've seen in stores, >though Future shop has some too but never checked them. I think my >daughter gets her tri color and black carts refilled at a mall refiller. >She has an Epson I think, but doesn't buy Epson carts. she sometimes get >compatibles from Future shop when I think of it. > > > >>HP does have some printers which take inktanks, but I know nothing >>about compatables for these new models. >> >>You can get compatables for other printers that employ heads on the >>cart, but this adds to the cost and limits your options. At least >> >> >with > > >>Canon and Epson there are people making replacement tanks and are not >>dependent on used cartridges. >> >> > >In Staples they mainly have Canon compatibles but not for all Canons, >just some, and they have some Epson compatibles but I had a C64 which >never did get a compatible in stores. > > > >>>I didn't see any printers that had color and black carts for $25.00 >>> >>> >like > > >>>the ip1500. They were about twice the price and not much more volume >>>either. Most HP's had printheads on carts, and no special values. >>> >>> >Have > > >>>to buy name brands. Canon has the most STaples brands compatibles. >>> >>> >>You won't. They are not made anymore. I think it has to do with the >>simple fact that the people who bought them were those who mostly >>printed black, and only bought color as needed, but their color went >>dry and the printheads burnt out, and these suckers had to be replaced >>under warranty. >> >> > >I don't know if the color would go dry. I don't know anybody who doens't >print using color enough to make it not dry up, but maybe some people >did. If that happened here, the whole printer is replaced, not just >printhead if the printer was under $200.00. Canon don't consider it >worth repairing if printer is under $200.00. > > > >>>The sales guy suggested I clean the bottom of the printhead with >>> >>> >acetate > > >>>like nail polish to see if that helps, which I did. >>> >>> >>That sounds too harsh to me, but it would clear up the ink. Windex is >>the prefered medium. I'd go windex, boiling water, then consider >>something more harsh personaly. But keep in mind that these suckers >>are basicly lightbulbs, and like lightbulbs will eventually burn out. >> >> > >He said acetate worked for his printers. I haven't tried windex yet, or >boiling water, but you are right, they will eventually burn out. I never >knew anything about the inside workings of a printer will I came to this >NG. Its a good education for me. I don't mind knowing things like that. >Knowledge of computer related products is always handy to know. > > > >>>I also got more information on Warranties and extended warranty with >>>Staples. I mentioned about some people here saying to phone Canon to >>> >>> >get > > >>>a printhead, and he said it isn't done that way here, or not in >>> >>> >Staples > > >>>at least. >>> >>> >>I have to admit, I don't know about Canada... however in the US and >> >> >the > > >>UK if your in your "Canon" warranty period, they will ship you a >>printhead for free. The extended warranty is pretty much just a >>Staples thing and wouldn't affect your ability to talk to canon, >>assuming your printer is under a year old. I'm sure you'd prefer >>Staples to handle it, but it doesn't sound to me that Staples will >>actually fix it. My personal experence is just the US and a friend >>with an ip1500. Called canon, got a new printhead via the mail. >> >> > >Doesn't work like that here. Canon here will not do that, whether the >printer is still under warranty by Canon or not. You can phone them for >advice, but cannot get them to send you a part. You need to take the >printer to an authorized dealer which they give you a list with the >printer instructions, or you can ship it to Canon if you don't live in a >big city like Toronto where there are lots of authorized dealers. >It must a US thing. If someone were to phone Canon and said to send a >new printhead, how would Canon know that the problem was actually the >printhead without seeing the printer? what if the printhead didn't fix >it and the customer phones again the next week for some other part. >Staples will not fix the printer and probably no other store here will >either, if the printer price is a cheap printer as Canon don't want it >back. If a printer was only sold for $70.00 or $80.00 and the printhead >or any other part is $30.00 which is what the sales guy says a printhead >costs, Canon do not feel its worth it and Staples just ship the >defective printer back to Canon and probably get credit it for it and >Canon don't want to fix it because its not worth their while. Maybe they >refurbish it. I don't really know. All stores probably work in a similar >way here. Canon Canada and Canon US probably do things differently.Due >to the much larger market in the US, Canon probably have their reasons >to do things differently than here. > > > >>It's worth asking them in E-mail... but don't say you used acetone. >> >> > >I don't know what they would say about that but I wouldn't be surprised >if they said "how do you know its just the printhead. could be a lot of >things." I could ask I guess just to see what they say. > >Mary > > > >>During the first year of the warranty, if the product you buy >> >> >>>such as a printer is under $200.00, and even if you have no extended >>>warranty with Staples, if something goes wrong with your printer, >>>Staples will replace it. If you have extended warranty another year >>> >>> >will > > >>>be added to the replacement feature. the extended warranty is $10.00 >>> >>> >for > > >>>something under $100.00. He said the printhead for example would >>> >>> >cost > > >>>Canon about $30.00 to replace on a printer under $200.00 and Canon >>> >>> >don't > > >>>think its worth it for a cheap printer. >>> >>>If its a printer over $200.00 and under warranty with Canon or >>> >>> >extended > > >>>warranty with Staples, you have to take it to an authorized repair >>>depot for them to fix it and assess what is wrong. >>>Thank you for all your information. You sure know a lot about after >>>market inks and features of various printers. Burt does too and many >>>others here. >>> >>>Mary >>> >>> > > >
From: measekite on 5 Apr 2006 17:04
Mary wrote: >"zakezuke" <zakezuke_us(a)yahoo.com> wrote in message >news:1144269466.038535.88500(a)j33g2000cwa.googlegroups.com... > > >>>Doesn't work like that here. Canon here will not do that, whether >>> >>> >the > > >>>printer is still under warranty by Canon or not. You can phone them >>> >>> >for > > >>>advice, but cannot get them to send you a part. You need to take the >>>printer to an authorized dealer which they give you a list with the >>>printer instructions, or you can ship it to Canon if you don't live >>> >>> >in a > > >>>big city like Toronto where there are lots of authorized dealers. >>>It must a US thing. >>> >>> >>It works this way in both the USA and the UK. >> >> > >Well, I can only tell you what the sales guy at Staples told me and he's >been there for a few years, and other sales people have told me before. >I asked him yesterday again just to confirm. I had to take back a >printer a year and a half ago and had bought it at a different STaples, >though you can take anything back to any staples, but I asked the guy >there about the Canon warranty and Staples extended warranty and he told >me the exact same thing. > > > >>>If someone were to phone Canon and said to send a >>>new printhead, how would Canon know that the problem was actually >>> >>> >the > > >>>printhead without seeing the printer? >>> >>> >>The drill goes something like this. >> >>1. Replace the cartridges >>2. If still not printing properly, and under warranty, send a new >>print head >>3. If that fails, send a referb printer without a printhead >> >>There are the usual steps regarding "cleaning" and "deep cleaning". >> >>While I know in Canada the retailer is responcible for the stuff they >>sell... I would be absolutly shocked if you were within your warranty >>period, and given the problems you experence they didn't ship you a >>replacement head, or better yet, a referb unit. >> >> > >I can get a replacement printer from Staples whether its in the first >year of the printer which theoretically is Canons reponsibility, not a >replacement head or refurb. unit. So not much point in getting a >printhead, if I can get a new printer. > > > >>I'm not talking stores here, I'm talking canon them selves. >> >> > >Yes, I know you are, but Canon obviously know and have arrangements with >stores that even the first year when theoretically it is Canons warranty >which is in effect, Staples will give you a new replacement and send >your old printer to Canon. US and UK are not Canon Canada. Maybe they do >things differently here. > > > >>>>It's worth asking them in E-mail... but don't say you used >>>> >>>> >acetone. > > >>>I don't know what they would say about that but I wouldn't be >>> >>> >surprised > > >>>if they said "how do you know its just the printhead. could be a lot >>> >>> >of > > >>>things." I could ask I guess just to see what they say. >>> >>> >>In my experence, they ask you to do troubleshooting, try this, try >>that, regular clean, deep clean. >> >>I think the confusion here is you actually go to your store for >>warranty service. Canon's phone support, and perhaps even their >>e-mail, is actually pretty good. >> >> > >I can only speak for myself. When I had a problem with an Epson I bought >at STaples, I told them about it one time and the guy said bring it back >here and we will give you a new one. Theoretically you are under Canon >warranty, but you can bring it here and we will ship it to them and >since Canon will not repair a printer under $200.00, we will just give >you another one. >That is how its done with printers at Staples, and I can't think that I >am the only one they do this for. >But I will phone Canon tomorrow or the next day if I get a chance and >will let you know what they say, but I am almost positive they will not >send me a printhead or a refurb. unit. Canon Canada and Canon US don't >necessarily handle things the same way ya know :) I will let you know >what Canon say. I phoned Canon before for something and you have to >phone the Canon Canada number if you bought the item in Canada. > >I can't honestly say it's good in > > >>Canada as i'm having a hard time searching for Canadians who've posted >>they did this. But US and UK, not a problem... replacement heads and >>printers via post, or in my case, I has the option of going to the >>service center or getting a printer via post. >> >> > >Well, I'm sure you did, but not the same procedure here. But I will >phone tomorrow - it will be quicker than email, if I get a chance or >Friday and I'll tell you what they say. > >Mary > > ASST MGR OF STAPLES >*** Free account sponsored by SecureIX.com *** >*** Encrypt your Internet usage with a free VPN account from http://www.SecureIX.com *** > > |