Outlook 6 will not send messages with web site links?
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From: Zac Thompson on 29 Mar 2010 11:36 "Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message news:u1STwQ1zKHA.4328(a)TK2MSFTNGP04.phx.gbl... > > "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message > news:e417k4jvKHA.6140(a)TK2MSFTNGP05.phx.gbl... >> YW & thanks for your feedback. >> >> Mark wrote: >>> Hi, i have spoken to virgin again and it looks like they have blocked >>> the >>> links to my web sites because they consider them as spam etc - although >>> i am >>> just using a free host. Its pretty bad though that they do not send back >>> a >>> email fail message explaining why so you know whats going on! >>> >>> Anyway, i took your advice and set up a gmail account tonight and sent >>> myself the message and it works fine. I think i will also use google >>> sites >>> to set up my web site as well just to be safe than sorry again. >>> >>> Thank you so much for your help. >>> >>> All the best, >>> >>> Mark >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> You could always get yourself a free Gmail or Hotmail account, both of >>>> which can be accessed in OE. >>>> >>>> >>>> Mark wrote: >>>>> Changing could be my only choice then. I am certain i have been able >>>>> to >>>>> send >>>>> massges like this in the past. Thus, if it is virgin i bet it is >>>>> related >>>>> to >>>>> their recent email overhaul? >>>>> >>>>> All the best and thank you for your help >>>>> >>>>> "PA Bear [MS MVP]" wrote: >>>>> >>>>>> You have no control over this, no. But you can get another ISP, >>>>>> hopefully >>>>>> one where any such scanning isn't as intrusive. >>>>>> >>>>>> Mark wrote: >>>>>>> Thank you, is this something i have no control over, i.e. the virgin >>>>>>> server? >>>>>>> >>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>> >>>>>>>> Then that leaves us with only one possible cause... >>>>>>>> >>>>>>>>>> 1. Anti-virus filtering on the outgoing (SMTP) mailserver >>>>>>>> >>>>>>>> ....and or the recipient's incoming mailserver. >>>>>>>> >>>>>>>> >>>>>>>> Mark wrote: >>>>>>>>> Thank you, >>>>>>>>> >>>>>>>>> I have created a new identity, but it still doesnt work. >>>>>>>>> >>>>>>>>> All versions of Norton have been removed with the norton tool - >>>>>>>>> this >>>>>>>>> was >>>>>>>>> one of the first things i did after re-formatting / fresh >>>>>>>>> reinstall. I >>>>>>>>> used >>>>>>>>> the tool a few times to make sure!! >>>>>>>>> >>>>>>>>> Tonight i thought i would do one more test by sending the message >>>>>>>>> to >>>>>>>>> myself >>>>>>>>> and a copy to my daughter via web mail. I received the message >>>>>>>>> fine >>>>>>>>> but >>>>>>>>> my >>>>>>>>> daughter did not? I have 5 email adresses with this account (1 of >>>>>>>>> which >>>>>>>>> is >>>>>>>>> my daughters and is on a laptop rather than my pc). I tried it >>>>>>>>> from >>>>>>>>> each >>>>>>>>> and got the same result - only the email address acount that i >>>>>>>>> sent it >>>>>>>>> from >>>>>>>>> would recieve. Therefore i am not confident in sending out my CV >>>>>>>>> this >>>>>>>>> way >>>>>>>>> as i cant be 100% sure that it will work? >>>>>>>>> >>>>>>>>> I just dont know what to do anymore, i think the traditional post >>>>>>>>> will >>>>>>>>> be >>>>>>>>> the only way now? >>>>>>>>> >>>>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>>>> >>>>>>>>>> Since (1) a copy of the sent message (with the attachment) is >>>>>>>>>> found >>>>>>>>>> in >>>>>>>>>> Sent >>>>>>>>>> Items folder and since (2) no email scanning is involved now and >>>>>>>>>> since >>>>>>>>>> (3) >>>>>>>>>> you do not see the same behavior when sending via the webmail >>>>>>>>>> page >>>>>>>>>> and >>>>>>>>>> since (4) you are not sending via the same outgoing mailserver >>>>>>>>>> when >>>>>>>>>> sending via the webmail page as when sending from OE, [<whew>] I >>>>>>>>>> can >>>>>>>>>> only >>>>>>>>>> think of three possible causes for the behavior: >>>>>>>>>> >>>>>>>>>> 1. Anti-virus filtering on the outgoing (SMTP) mailserver; >>>>>>>>>> >>>>>>>>>> 2. A corrupt identity; and/or >>>>>>>>>> >>>>>>>>>> 3. Persistant Norton "leftovers" (assuming the Norton free trial >>>>>>>>>> /was/ >>>>>>>>>> reinstalled when you did the clean install of Windows using the >>>>>>>>>> disk >>>>>>>>>> that >>>>>>>>>> came with the computer or the hidden Recovery partition). >>>>>>>>>> >>>>>>>>>> You have no control over #1 so first see if the behavior persists >>>>>>>>>> when >>>>>>>>>> sending such an email with your mail account set-up in a new >>>>>>>>>> identity >>>>>>>>>> (File | >>>>>>>>>> Identities | Add new identity). >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Mark wrote: >>>>>>>>>>> I am sorry, i posted the last reply twice and dont know how to >>>>>>>>>>> remove >>>>>>>>>>> the >>>>>>>>>>> duplicate? >>>>>>>>>>> >>>>>>>>>>> Anyway, i have tried sending the same full message both from >>>>>>>>>>> outlook >>>>>>>>>>> and >>>>>>>>>>> webmail. It only works via webmail and this seems to be my only >>>>>>>>>>> option >>>>>>>>>>> at >>>>>>>>>>> the minute. But i would like to try and sort it out through >>>>>>>>>>> outlook >>>>>>>>>>> as >>>>>>>>>>> well >>>>>>>>>>> please? >>>>>>>>>>> >>>>>>>>>>>> thank you - please find below the answers: >>>>>>>>>>>> >>>>>>>>>>>> 1. Yes >>>>>>>>>>>> >>>>>>>>>>>> 2. No >>>>>>>>>>>> >>>>>>>>>>>> 3 + 4a. Separate messages with no message text, from virgin >>>>>>>>>>>> webmail: >>>>>>>>>>>> >>>>>>>>>>>> Word - yes to both >>>>>>>>>>>> PDF - yes to both >>>>>>>>>>>> >>>>>>>>>>>> 3 + 4b. Separate messages with message text + web link, from >>>>>>>>>>>> virgin >>>>>>>>>>>> webmail: >>>>>>>>>>>> >>>>>>>>>>>> Word - yes to both >>>>>>>>>>>> PDF - yes to both >>>>>>>>>>>> >>>>>>>>>>>> 3 + 4c. 1 message with message text + web link, from virgin >>>>>>>>>>>> webmail: >>>>>>>>>>>> >>>>>>>>>>>> Word + pdf in same message- yes to both >>>>>>>>>>>> >>>>>>>>>>>> 5. Norton 2002 (full 12 months with pc purchase), versons 2005 >>>>>>>>>>>> and >>>>>>>>>>>> 360 >>>>>>>>>>>> purchsed later and all removed will norton tool after >>>>>>>>>>>> subscription >>>>>>>>>>>> ended. >>>>>>>>>>>> Reformated since to windows only (i.e no extra software as >>>>>>>>>>>> included >>>>>>>>>>>> with >>>>>>>>>>>> packard bell pc). >>>>>>>>>>>> >>>>>>>>>>>> 6. I havent had time to do a back up first and not prepared to >>>>>>>>>>>> risk >>>>>>>>>>>> installing SP3 until i do so (was going to do it over Christmas >>>>>>>>>>>> 2009). >>>>>>>>>>>> Only >>>>>>>>>>>> have a CDR drive to back up 11gb and just dont have the time at >>>>>>>>>>>> the >>>>>>>>>>>> minute. >>>>>>>>>>>> Not intending on purchasing a external drive. >>>>>>>>>>>> >>>>>>>>>>>> I spent 2hrs with virgin yesterday using their on line chat who >>>>>>>>>>>> accesed >>>>>>>>>>>> my >>>>>>>>>>>> pc. They could not fix it and said they would come back with a >>>>>>>>>>>> solution, >>>>>>>>>>>> which they havent as yet. >>>>>>>>>>>> >>>>>>>>>>>> But after answering your questions i have decided to send the >>>>>>>>>>>> intended >>>>>>>>>>>> message again from outlook - send, goes into sent folder but >>>>>>>>>>>> does >>>>>>>>>>>> not >>>>>>>>>>>> arrive in my inbox or at virgin. I think by the sound of things >>>>>>>>>>>> it >>>>>>>>>>>> must >>>>>>>>>>>> be >>>>>>>>>>>> to do with outlook on my pc? >>>>>>>>>>>> >>>>>>>>>>>> Hopefully this will shed a bit of light onto this strange >>>>>>>>>>>> problem? >>>>>>>>>>>> >>>>>>>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>>>>>>> >>>>>>>>>>>>> In no certain order... >>>>>>>>>>>>> >>>>>>>>>>>>> 1. Does a copy of the sent message show up in Sent Items >>>>>>>>>>>>> folder? >>>>>>>>>>>>> >>>>>>>>>>>>> 2. Is the message found in your Virgin.net webmail inbox? >>>>>>>>>>>>> >>>>>>>>>>>>> 3. If you send the same PDF file as an attachment from your >>>>>>>>>>>>> webmail >>>>>>>>>>>>> page, >>>>>>>>>>>>> does the message & attachment show up in either inbox? >>>>>>>>>>>>> >>>>>>>>>>>>> 4. If you do not convert the Word document to a PDF file and >>>>>>>>>>>>> attach >>>>>>>>>>>>> the >>>>>>>>>>>>> DOC file to an email, does the message arrive in either inbox? >>>>>>>>>>>>> >>>>>>>>>>>>> 5. Has a(another) Norton or McAfee application ever been >>>>>>>>>>>>> installed >>>>>>>>>>>>> on >>>>>>>>>>>>> the >>>>>>>>>>>>> computer (e.g., a free-trial version that came preinstalled >>>>>>>>>>>>> when >>>>>>>>>>>>> you >>>>>>>>>>>>> bought it)? >>>>>>>>>>>>> >>>>>>>>>>>>> 6. Why hasn't WinXP SP3 been installed yet? >>>>>>>>>>>>> >>>>>>>>>>>>> [Extended Support for WinXP SP2 ends on 10 July 2010. After >>>>>>>>>>>>> that >>>>>>>>>>>>> date, >>>>>>>>>>>>> computers running WinXP SP2 will NOT be offered any further >>>>>>>>>>>>> critical >>>>>>>>>>>>> security updates, Automatic Updates will not work, and Windows >>>>>>>>>>>>> Update >>>>>>>>>>>>> website will not be accessible until SP3 is installed.] >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> Mark wrote: >>>>>>>>>>>>>> I have unistalled AVG using their removal tool as i did not >>>>>>>>>>>>>> unistal >>>>>>>>>>>>>> fully. Changed my mind and installed the Microsoft Security >>>>>>>>>>>>>> Essentials, >>>>>>>>>>>>>> which has updated and completed its first scan without any >>>>>>>>>>>>>> viruses >>>>>>>>>>>>>> found. >>>>>>>>>>>>>> >>>>>>>>>>>>>> Afterwards i then re-sent the message and still havent >>>>>>>>>>>>>> recieved >>>>>>>>>>>>>> it? >>>>>>>>>>>>>> >>>>>>>>>>>>>>> ok, thank you - i will reinstall tonight. I have been >>>>>>>>>>>>>>> recomended >>>>>>>>>>>>>>> another >>>>>>>>>>>>>>> virus checker called >>>>>>>>>>>>>>> comodo and might give that a try instead. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>>>>>>>>>>> Uninstall AVG & reboot, then do a fresh install of AVG Free >>>>>>>>>>>>>>>> 9.0. >>>>>>>>>>>>>>>> [1] >>>>>>>>>>>>>>>> This >>>>>>>>>>>>>>>> time select the CUSTOM install option and do NOT install >>>>>>>>>>>>>>>> (i.e., >>>>>>>>>>>>>>>> uncheck) Linkscanner, Search-Shield, Active Surf-Shield, >>>>>>>>>>>>>>>> Security >>>>>>>>>>>>>>>> toolbar, or any of the email scanning components. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> . Why you don't need your anti-virus to scan your email >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> ================ >>>>>>>>>>>>>>>> [1] Or consider replacing AVG with Microsoft Security >>>>>>>>>>>>>>>> Essentials >>>>>>>>>>>>>>>> (http://www.microsoft.com/security_essentials/default.aspx) >>>>>>>>>>>>>>>> or >>>>>>>>>>>>>>>> Avira >>>>>>>>>>>>>>>> AntiVir >>>>>>>>>>>>>>>> (http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.htm), >>>>>>>>>>>>>>>> both free and much more reliable than AVG IMHO. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Mark wrote: >>>>>>>>>>>>>>>>> Yes, the pdf file is an attachment (with a web link in the >>>>>>>>>>>>>>>>> text >>>>>>>>>>>>>>>>> body) >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> AVG is configured to set to scan incoming emails only - i >>>>>>>>>>>>>>>>> have >>>>>>>>>>>>>>>>> also >>>>>>>>>>>>>>>>> tried >>>>>>>>>>>>>>>>> turning this off and resending the message, but i makes no >>>>>>>>>>>>>>>>> difference >>>>>>>>>>>>>>>>> as >>>>>>>>>>>>>>>>> the >>>>>>>>>>>>>>>>> message still does not arrive (with a word file >>>>>>>>>>>>>>>>> attachement >>>>>>>>>>>>>>>>> and >>>>>>>>>>>>>>>>> a >>>>>>>>>>>>>>>>> web >>>>>>>>>>>>>>>>> link in the message body)? >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> I dont think the pdf file is a problem as i can send and >>>>>>>>>>>>>>>>> recieve >>>>>>>>>>>>>>>>> these. It seesm to be with word file attachements and web >>>>>>>>>>>>>>>>> links >>>>>>>>>>>>>>>>> with >>>>>>>>>>>>>>>>> the message >>>>>>>>>>>>>>>>> body. >>>>>>>>>>>>>>>>> Thus if i attach a pdf file with this combination it never >>>>>>>>>>>>>>>>> arrives? >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Thank you >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> Is the PDF file an attachment? >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> Is AVG configured to scan incoming and outgoing mail? >>>>>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>>>>> ~Robear Dyer (PA Bear) >>>>>>>>>>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> Mark wrote: >>>>>>>>>>>>>>>>>>> I am having problems trying to send a word document >>>>>>>>>>>>>>>>>>> (with a >>>>>>>>>>>>>>>>>>> web >>>>>>>>>>>>>>>>>>> site >>>>>>>>>>>>>>>>>>> hyperlink) and the same link in the message body of an >>>>>>>>>>>>>>>>>>> email. >>>>>>>>>>>>>>>>>>> The >>>>>>>>>>>>>>>>>>> word >>>>>>>>>>>>>>>>>>> file >>>>>>>>>>>>>>>>>>> is my CV and the link relates to my web site where >>>>>>>>>>>>>>>>>>> examples >>>>>>>>>>>>>>>>>>> of >>>>>>>>>>>>>>>>>>> my >>>>>>>>>>>>>>>>>>> work >>>>>>>>>>>>>>>>>>> can >>>>>>>>>>>>>>>>>>> be found (i.e nothing dodgy, im just looking for a new >>>>>>>>>>>>>>>>>>> job). >> > >
From: Zac Thompson on 29 Mar 2010 11:36 "Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message news:ed45yQ1zKHA.6140(a)TK2MSFTNGP05.phx.gbl... > > "Twayne" <nobody(a)spamcop.net> wrote in message > news:uuDxz1uvKHA.5340(a)TK2MSFTNGP04.phx.gbl... >> In news:C1432507-26D7-42ED-B5E4-50C8710396E1(a)microsoft.com, >> Mark <Mark(a)discussions.microsoft.com> typed: >>> Hi, i have spoken to virgin again and it looks like they >>> have blocked the links to my web sites because they >>> consider them as spam etc - although i am just using a free >>> host. Its pretty bad though that they do not send back a >>> email fail message explaining why so you know whats going >>> on! >>> >>> Anyway, i took your advice and set up a gmail account >>> tonight and sent myself the message and it works fine. I >>> think i will also use google sites to set up my web site as >>> well just to be safe than sorry again. >>> >>> Thank you so much for your help. >>> >>> All the best, >>> >>> Mark >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> You could always get yourself a free Gmail or Hotmail >>>> account, both of which can be accessed in OE. >>>> >>>> >>>> Mark wrote: >>>>> Changing could be my only choice then. I am certain i >>>>> have been able to send >>>>> massges like this in the past. Thus, if it is virgin i >>>>> bet it is related to >>>>> their recent email overhaul? >>>>> >>>>> All the best and thank you for your help >>>>> >>>>> "PA Bear [MS MVP]" wrote: >>>>> >>>>>> You have no control over this, no. But you can get >>>>>> another ISP, hopefully >>>>>> one where any such scanning isn't as intrusive. >>>>>> >>>>>> Mark wrote: >>>>>>> Thank you, is this something i have no control over, >>>>>>> i.e. the virgin server? >>>>>>> >>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>> >>>>>>>> Then that leaves us with only one possible cause... >>>>>>>> >>>>>>>>>> 1. Anti-virus filtering on the outgoing (SMTP) >>>>>>>>>> mailserver >>>>>>>> >>>>>>>> ....and or the recipient's incoming mailserver. >>>>>>>> >>>>>>>> >>>>>>>> Mark wrote: >>>>>>>>> Thank you, >>>>>>>>> >>>>>>>>> I have created a new identity, but it still doesnt >>>>>>>>> work. >>>>>>>>> >>>>>>>>> All versions of Norton have been removed with the >>>>>>>>> norton tool - this was >>>>>>>>> one of the first things i did after re-formatting / >>>>>>>>> fresh reinstall. I used >>>>>>>>> the tool a few times to make sure!! >>>>>>>>> >>>>>>>>> Tonight i thought i would do one more test by sending >>>>>>>>> the message to myself >>>>>>>>> and a copy to my daughter via web mail. I received >>>>>>>>> the message fine but >>>>>>>>> my >>>>>>>>> daughter did not? I have 5 email adresses with this >>>>>>>>> account (1 of which >>>>>>>>> is >>>>>>>>> my daughters and is on a laptop rather than my pc). I >>>>>>>>> tried it from each >>>>>>>>> and got the same result - only the email address >>>>>>>>> acount that i sent it from >>>>>>>>> would recieve. Therefore i am not confident in >>>>>>>>> sending out my CV this way >>>>>>>>> as i cant be 100% sure that it will work? >>>>>>>>> >>>>>>>>> I just dont know what to do anymore, i think the >>>>>>>>> traditional post will be >>>>>>>>> the only way now? >>>>>>>>> >>>>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>>>> >>>>>>>>>> Since (1) a copy of the sent message (with the >>>>>>>>>> attachment) is found in >>>>>>>>>> Sent >>>>>>>>>> Items folder and since (2) no email scanning is >>>>>>>>>> involved now and since >>>>>>>>>> (3) >>>>>>>>>> you do not see the same behavior when sending via >>>>>>>>>> the webmail page and >>>>>>>>>> since (4) you are not sending via the same outgoing >>>>>>>>>> mailserver when sending via the webmail page as when >>>>>>>>>> sending from OE, [<whew>] I can only >>>>>>>>>> think of three possible causes for the behavior: >>>>>>>>>> >>>>>>>>>> 1. Anti-virus filtering on the outgoing (SMTP) >>>>>>>>>> mailserver; >>>>>>>>>> >>>>>>>>>> 2. A corrupt identity; and/or >>>>>>>>>> >>>>>>>>>> 3. Persistant Norton "leftovers" (assuming the >>>>>>>>>> Norton free trial /was/ >>>>>>>>>> reinstalled when you did the clean install of >>>>>>>>>> Windows using the disk that >>>>>>>>>> came with the computer or the hidden Recovery >>>>>>>>>> partition). >>>>>>>>>> >>>>>>>>>> You have no control over #1 so first see if the >>>>>>>>>> behavior persists when >>>>>>>>>> sending such an email with your mail account set-up >>>>>>>>>> in a new identity (File | >>>>>>>>>> Identities | Add new identity). >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Mark wrote: >>>>>>>>>>> I am sorry, i posted the last reply twice and dont >>>>>>>>>>> know how to remove >>>>>>>>>>> the >>>>>>>>>>> duplicate? >>>>>>>>>>> >>>>>>>>>>> Anyway, i have tried sending the same full message >>>>>>>>>>> both from outlook and >>>>>>>>>>> webmail. It only works via webmail and this seems >>>>>>>>>>> to be my only option >>>>>>>>>>> at >>>>>>>>>>> the minute. But i would like to try and sort it out >>>>>>>>>>> through outlook as >>>>>>>>>>> well >>>>>>>>>>> please? >>>>>>>>>>> >>>>>>>>>>>> thank you - please find below the answers: >>>>>>>>>>>> >>>>>>>>>>>> 1. Yes >>>>>>>>>>>> >>>>>>>>>>>> 2. No >>>>>>>>>>>> >>>>>>>>>>>> 3 + 4a. Separate messages with no message text, >>>>>>>>>>>> from virgin webmail: >>>>>>>>>>>> >>>>>>>>>>>> Word - yes to both >>>>>>>>>>>> PDF - yes to both >>>>>>>>>>>> >>>>>>>>>>>> 3 + 4b. Separate messages with message text + web >>>>>>>>>>>> link, from virgin webmail: >>>>>>>>>>>> >>>>>>>>>>>> Word - yes to both >>>>>>>>>>>> PDF - yes to both >>>>>>>>>>>> >>>>>>>>>>>> 3 + 4c. 1 message with message text + web link, >>>>>>>>>>>> from virgin webmail: >>>>>>>>>>>> >>>>>>>>>>>> Word + pdf in same message- yes to both >>>>>>>>>>>> >>>>>>>>>>>> 5. Norton 2002 (full 12 months with pc purchase), >>>>>>>>>>>> versons 2005 and 360 >>>>>>>>>>>> purchsed later and all removed will norton tool >>>>>>>>>>>> after subscription ended. >>>>>>>>>>>> Reformated since to windows only (i.e no extra >>>>>>>>>>>> software as included with >>>>>>>>>>>> packard bell pc). >>>>>>>>>>>> >>>>>>>>>>>> 6. I havent had time to do a back up first and not >>>>>>>>>>>> prepared to risk installing SP3 until i do so (was >>>>>>>>>>>> going to do it over Christmas 2009). >>>>>>>>>>>> Only >>>>>>>>>>>> have a CDR drive to back up 11gb and just dont >>>>>>>>>>>> have the time at the minute. >>>>>>>>>>>> Not intending on purchasing a external drive. >>>>>>>>>>>> >>>>>>>>>>>> I spent 2hrs with virgin yesterday using their on >>>>>>>>>>>> line chat who accesed >>>>>>>>>>>> my >>>>>>>>>>>> pc. They could not fix it and said they would come >>>>>>>>>>>> back with a solution, >>>>>>>>>>>> which they havent as yet. >>>>>>>>>>>> >>>>>>>>>>>> But after answering your questions i have decided >>>>>>>>>>>> to send the intended >>>>>>>>>>>> message again from outlook - send, goes into sent >>>>>>>>>>>> folder but does not >>>>>>>>>>>> arrive in my inbox or at virgin. I think by the >>>>>>>>>>>> sound of things it must >>>>>>>>>>>> be >>>>>>>>>>>> to do with outlook on my pc? >>>>>>>>>>>> >>>>>>>>>>>> Hopefully this will shed a bit of light onto this >>>>>>>>>>>> strange problem? >>>>>>>>>>>> >>>>>>>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>>>>>>> >>>>>>>>>>>>> In no certain order... >>>>>>>>>>>>> >>>>>>>>>>>>> 1. Does a copy of the sent message show up in >>>>>>>>>>>>> Sent Items folder? >>>>>>>>>>>>> >>>>>>>>>>>>> 2. Is the message found in your Virgin.net >>>>>>>>>>>>> webmail inbox? >>>>>>>>>>>>> >>>>>>>>>>>>> 3. If you send the same PDF file as an attachment >>>>>>>>>>>>> from your webmail >>>>>>>>>>>>> page, >>>>>>>>>>>>> does the message & attachment show up in either >>>>>>>>>>>>> inbox? >>>>>>>>>>>>> >>>>>>>>>>>>> 4. If you do not convert the Word document to a >>>>>>>>>>>>> PDF file and attach >>>>>>>>>>>>> the >>>>>>>>>>>>> DOC file to an email, does the message arrive in >>>>>>>>>>>>> either inbox? >>>>>>>>>>>>> >>>>>>>>>>>>> 5. Has a(another) Norton or McAfee application >>>>>>>>>>>>> ever been installed on >>>>>>>>>>>>> the >>>>>>>>>>>>> computer (e.g., a free-trial version that came >>>>>>>>>>>>> preinstalled when you >>>>>>>>>>>>> bought it)? >>>>>>>>>>>>> >>>>>>>>>>>>> 6. Why hasn't WinXP SP3 been installed yet? >>>>>>>>>>>>> >>>>>>>>>>>>> [Extended Support for WinXP SP2 ends on 10 July >>>>>>>>>>>>> 2010. After that date, >>>>>>>>>>>>> computers running WinXP SP2 will NOT be offered >>>>>>>>>>>>> any further critical >>>>>>>>>>>>> security updates, Automatic Updates will not >>>>>>>>>>>>> work, and Windows Update >>>>>>>>>>>>> website will not be accessible until SP3 is >>>>>>>>>>>>> installed.] >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> Mark wrote: >>>>>>>>>>>>>> I have unistalled AVG using their removal tool >>>>>>>>>>>>>> as i did not unistal >>>>>>>>>>>>>> fully. Changed my mind and installed the >>>>>>>>>>>>>> Microsoft Security Essentials, >>>>>>>>>>>>>> which has updated and completed its first scan >>>>>>>>>>>>>> without any viruses >>>>>>>>>>>>>> found. >>>>>>>>>>>>>> >>>>>>>>>>>>>> Afterwards i then re-sent the message and still >>>>>>>>>>>>>> havent recieved it? >>>>>>>>>>>>>> >>>>>>>>>>>>>>> ok, thank you - i will reinstall tonight. I >>>>>>>>>>>>>>> have been recomended another >>>>>>>>>>>>>>> virus checker called >>>>>>>>>>>>>>> comodo and might give that a try instead. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>>>>>>>>>>> Uninstall AVG & reboot, then do a fresh >>>>>>>>>>>>>>>> install of AVG Free >>>>>>>>>>>>>>>> 9.0. >>>>>>>>>>>>>>>> [1] >>>>>>>>>>>>>>>> This >>>>>>>>>>>>>>>> time select the CUSTOM install option and do >>>>>>>>>>>>>>>> NOT install (i.e., uncheck) Linkscanner, >>>>>>>>>>>>>>>> Search-Shield, Active Surf-Shield, Security >>>>>>>>>>>>>>>> toolbar, or any of the email scanning >>>>>>>>>>>>>>>> components. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> . Why you don't need your anti-virus to >>>>>>>>>>>>>>>> scan your email >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> ================ >>>>>>>>>>>>>>>> [1] Or consider replacing AVG with Microsoft >>>>>>>>>>>>>>>> Security Essentials >>>>>>>>>>>>>>>> (http://www.microsoft.com/security_essentials/default.aspx) >>>>>>>>>>>>>>>> or Avira >>>>>>>>>>>>>>>> AntiVir >>>>>>>>>>>>>>>> (http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.htm), >>>>>>>>>>>>>>>> both free and much more reliable than AVG IMHO. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Mark wrote: >>>>>>>>>>>>>>>>> Yes, the pdf file is an attachment (with a >>>>>>>>>>>>>>>>> web link in the text >>>>>>>>>>>>>>>>> body) >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> AVG is configured to set to scan incoming >>>>>>>>>>>>>>>>> emails only - i have also >>>>>>>>>>>>>>>>> tried >>>>>>>>>>>>>>>>> turning this off and resending the message, >>>>>>>>>>>>>>>>> but i makes no difference >>>>>>>>>>>>>>>>> as >>>>>>>>>>>>>>>>> the >>>>>>>>>>>>>>>>> message still does not arrive (with a word >>>>>>>>>>>>>>>>> file attachement and >>>>>>>>>>>>>>>>> a >>>>>>>>>>>>>>>>> web >>>>>>>>>>>>>>>>> link in the message body)? >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> I dont think the pdf file is a problem as i >>>>>>>>>>>>>>>>> can send and recieve >>>>>>>>>>>>>>>>> these. It seesm to be with word file >>>>>>>>>>>>>>>>> attachements and web links >>>>>>>>>>>>>>>>> with >>>>>>>>>>>>>>>>> the message >>>>>>>>>>>>>>>>> body. >>>>>>>>>>>>>>>>> Thus if i attach a pdf file with this >>>>>>>>>>>>>>>>> combination it never arrives? >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Thank you >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> Is the PDF file an attachment? >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> Is AVG configured to scan incoming and >>>>>>>>>>>>>>>>>> outgoing mail? -- >>>>>>>>>>>>>>>>>> ~Robear Dyer (PA Bear) >>>>>>>>>>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - >>>>>>>>>>>>>>>>>> since 2002 >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> Mark wrote: >>>>>>>>>>>>>>>>>>> I am having problems trying to send a word >>>>>>>>>>>>>>>>>>> document (with a web >>>>>>>>>>>>>>>>>>> site >>>>>>>>>>>>>>>>>>> hyperlink) and the same link in the message >>>>>>>>>>>>>>>>>>> body of an email. >>>>>>>>>>>>>>>>>>> The >>>>>>>>>>>>>>>>>>> word >>>>>>>>>>>>>>>>>>> file >>>>>>>>>>>>>>>>>>> is my CV and the link relates to my web >>>>>>>>>>>>>>>>>>> site where examples of >>>>>>>>>>>>>>>>>>> my >>>>>>>>>>>>>>>>>>> work >>>>>>>>>>>>>>>>>>> can >>>>>>>>>>>>>>>>>>> be found (i.e nothing dodgy, im just >>>>>>>>>>>>>>>>>>> looking for a new job). >> >> You should check to see if for some reason you are listed on any >> blacklists. Someone could have spoofed you as a spam site in their spam >> runs and ISPs don't bother to tell people WHY they get restricted. One >> handy place to make those checks on all the most relevant list keepers is >> on webtex.com. Just enter your web site URL and wait to see how many, if >> any, block lists you're on. It also might not be your web site that's >> the problem: It could be a neighbor on those servers, and/or your e-mail >> address, or one of several things. >> IF you ASK your server admin, which I'd recommend, it might go faster >> too to see that such doesn't happen in the future. If you have any forms >> on the site it could even be spammers figured out how to use them for >> sending spam; not unusual and not hard to do if it's not properly >> protected. Many possibilities exist but I'll bet your server admin would >> be happy to discuss it with you and might even have good advice for you. >> >> HTH, >> >> Twayne` >> - >> -- >> Life is the only real counselor; wisdom unfiltered >> through personal experience does not become a >> part of the moral tissue. > >
From: Zac Thompson on 29 Mar 2010 11:36 "Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message news:%23O1CuQ1zKHA.5036(a)TK2MSFTNGP02.phx.gbl... > > "Mark" <Mark(a)discussions.microsoft.com> wrote in message > news:C1432507-26D7-42ED-B5E4-50C8710396E1(a)microsoft.com... >> Hi, i have spoken to virgin again and it looks like they have blocked the >> links to my web sites because they consider them as spam etc - although i >> am >> just using a free host. Its pretty bad though that they do not send back >> a >> email fail message explaining why so you know whats going on! >> >> Anyway, i took your advice and set up a gmail account tonight and sent >> myself the message and it works fine. I think i will also use google >> sites to >> set up my web site as well just to be safe than sorry again. >> >> Thank you so much for your help. >> >> All the best, >> >> Mark >> >> "PA Bear [MS MVP]" wrote: >> >>> You could always get yourself a free Gmail or Hotmail account, both of >>> which >>> can be accessed in OE. >>> >>> >>> Mark wrote: >>> > Changing could be my only choice then. I am certain i have been able >>> > to >>> > send >>> > massges like this in the past. Thus, if it is virgin i bet it is >>> > related >>> > to >>> > their recent email overhaul? >>> > >>> > All the best and thank you for your help >>> > >>> > "PA Bear [MS MVP]" wrote: >>> > >>> >> You have no control over this, no. But you can get another ISP, >>> >> hopefully >>> >> one where any such scanning isn't as intrusive. >>> >> >>> >> Mark wrote: >>> >>> Thank you, is this something i have no control over, i.e. the virgin >>> >>> server? >>> >>> >>> >>> "PA Bear [MS MVP]" wrote: >>> >>> >>> >>>> Then that leaves us with only one possible cause... >>> >>>> >>> >>>>>> 1. Anti-virus filtering on the outgoing (SMTP) mailserver >>> >>>> >>> >>>> ....and or the recipient's incoming mailserver. >>> >>>> >>> >>>> >>> >>>> Mark wrote: >>> >>>>> Thank you, >>> >>>>> >>> >>>>> I have created a new identity, but it still doesnt work. >>> >>>>> >>> >>>>> All versions of Norton have been removed with the norton tool - >>> >>>>> this >>> >>>>> was >>> >>>>> one of the first things i did after re-formatting / fresh >>> >>>>> reinstall. I >>> >>>>> used >>> >>>>> the tool a few times to make sure!! >>> >>>>> >>> >>>>> Tonight i thought i would do one more test by sending the message >>> >>>>> to >>> >>>>> myself >>> >>>>> and a copy to my daughter via web mail. I received the message >>> >>>>> fine >>> >>>>> but >>> >>>>> my >>> >>>>> daughter did not? I have 5 email adresses with this account (1 of >>> >>>>> which >>> >>>>> is >>> >>>>> my daughters and is on a laptop rather than my pc). I tried it >>> >>>>> from >>> >>>>> each >>> >>>>> and got the same result - only the email address acount that i >>> >>>>> sent it >>> >>>>> from >>> >>>>> would recieve. Therefore i am not confident in sending out my CV >>> >>>>> this >>> >>>>> way >>> >>>>> as i cant be 100% sure that it will work? >>> >>>>> >>> >>>>> I just dont know what to do anymore, i think the traditional post >>> >>>>> will >>> >>>>> be >>> >>>>> the only way now? >>> >>>>> >>> >>>>> "PA Bear [MS MVP]" wrote: >>> >>>>> >>> >>>>>> Since (1) a copy of the sent message (with the attachment) is >>> >>>>>> found >>> >>>>>> in >>> >>>>>> Sent >>> >>>>>> Items folder and since (2) no email scanning is involved now and >>> >>>>>> since >>> >>>>>> (3) >>> >>>>>> you do not see the same behavior when sending via the webmail >>> >>>>>> page >>> >>>>>> and >>> >>>>>> since (4) you are not sending via the same outgoing mailserver >>> >>>>>> when >>> >>>>>> sending via the webmail page as when sending from OE, [<whew>] I >>> >>>>>> can >>> >>>>>> only >>> >>>>>> think of three possible causes for the behavior: >>> >>>>>> >>> >>>>>> 1. Anti-virus filtering on the outgoing (SMTP) mailserver; >>> >>>>>> >>> >>>>>> 2. A corrupt identity; and/or >>> >>>>>> >>> >>>>>> 3. Persistant Norton "leftovers" (assuming the Norton free trial >>> >>>>>> /was/ >>> >>>>>> reinstalled when you did the clean install of Windows using the >>> >>>>>> disk >>> >>>>>> that >>> >>>>>> came with the computer or the hidden Recovery partition). >>> >>>>>> >>> >>>>>> You have no control over #1 so first see if the behavior persists >>> >>>>>> when >>> >>>>>> sending such an email with your mail account set-up in a new >>> >>>>>> identity >>> >>>>>> (File | >>> >>>>>> Identities | Add new identity). >>> >>>>>> >>> >>>>>> >>> >>>>>> Mark wrote: >>> >>>>>>> I am sorry, i posted the last reply twice and dont know how to >>> >>>>>>> remove >>> >>>>>>> the >>> >>>>>>> duplicate? >>> >>>>>>> >>> >>>>>>> Anyway, i have tried sending the same full message both from >>> >>>>>>> outlook >>> >>>>>>> and >>> >>>>>>> webmail. It only works via webmail and this seems to be my only >>> >>>>>>> option >>> >>>>>>> at >>> >>>>>>> the minute. But i would like to try and sort it out through >>> >>>>>>> outlook >>> >>>>>>> as >>> >>>>>>> well >>> >>>>>>> please? >>> >>>>>>> >>> >>>>>>>> thank you - please find below the answers: >>> >>>>>>>> >>> >>>>>>>> 1. Yes >>> >>>>>>>> >>> >>>>>>>> 2. No >>> >>>>>>>> >>> >>>>>>>> 3 + 4a. Separate messages with no message text, from virgin >>> >>>>>>>> webmail: >>> >>>>>>>> >>> >>>>>>>> Word - yes to both >>> >>>>>>>> PDF - yes to both >>> >>>>>>>> >>> >>>>>>>> 3 + 4b. Separate messages with message text + web link, from >>> >>>>>>>> virgin >>> >>>>>>>> webmail: >>> >>>>>>>> >>> >>>>>>>> Word - yes to both >>> >>>>>>>> PDF - yes to both >>> >>>>>>>> >>> >>>>>>>> 3 + 4c. 1 message with message text + web link, from virgin >>> >>>>>>>> webmail: >>> >>>>>>>> >>> >>>>>>>> Word + pdf in same message- yes to both >>> >>>>>>>> >>> >>>>>>>> 5. Norton 2002 (full 12 months with pc purchase), versons 2005 >>> >>>>>>>> and >>> >>>>>>>> 360 >>> >>>>>>>> purchsed later and all removed will norton tool after >>> >>>>>>>> subscription >>> >>>>>>>> ended. >>> >>>>>>>> Reformated since to windows only (i.e no extra software as >>> >>>>>>>> included >>> >>>>>>>> with >>> >>>>>>>> packard bell pc). >>> >>>>>>>> >>> >>>>>>>> 6. I havent had time to do a back up first and not prepared to >>> >>>>>>>> risk >>> >>>>>>>> installing SP3 until i do so (was going to do it over Christmas >>> >>>>>>>> 2009). >>> >>>>>>>> Only >>> >>>>>>>> have a CDR drive to back up 11gb and just dont have the time at >>> >>>>>>>> the >>> >>>>>>>> minute. >>> >>>>>>>> Not intending on purchasing a external drive. >>> >>>>>>>> >>> >>>>>>>> I spent 2hrs with virgin yesterday using their on line chat who >>> >>>>>>>> accesed >>> >>>>>>>> my >>> >>>>>>>> pc. They could not fix it and said they would come back with a >>> >>>>>>>> solution, >>> >>>>>>>> which they havent as yet. >>> >>>>>>>> >>> >>>>>>>> But after answering your questions i have decided to send the >>> >>>>>>>> intended >>> >>>>>>>> message again from outlook - send, goes into sent folder but >>> >>>>>>>> does >>> >>>>>>>> not >>> >>>>>>>> arrive in my inbox or at virgin. I think by the sound of things >>> >>>>>>>> it >>> >>>>>>>> must >>> >>>>>>>> be >>> >>>>>>>> to do with outlook on my pc? >>> >>>>>>>> >>> >>>>>>>> Hopefully this will shed a bit of light onto this strange >>> >>>>>>>> problem? >>> >>>>>>>> >>> >>>>>>>> "PA Bear [MS MVP]" wrote: >>> >>>>>>>> >>> >>>>>>>>> In no certain order... >>> >>>>>>>>> >>> >>>>>>>>> 1. Does a copy of the sent message show up in Sent Items >>> >>>>>>>>> folder? >>> >>>>>>>>> >>> >>>>>>>>> 2. Is the message found in your Virgin.net webmail inbox? >>> >>>>>>>>> >>> >>>>>>>>> 3. If you send the same PDF file as an attachment from your >>> >>>>>>>>> webmail >>> >>>>>>>>> page, >>> >>>>>>>>> does the message & attachment show up in either inbox? >>> >>>>>>>>> >>> >>>>>>>>> 4. If you do not convert the Word document to a PDF file and >>> >>>>>>>>> attach >>> >>>>>>>>> the >>> >>>>>>>>> DOC file to an email, does the message arrive in either inbox? >>> >>>>>>>>> >>> >>>>>>>>> 5. Has a(another) Norton or McAfee application ever been >>> >>>>>>>>> installed >>> >>>>>>>>> on >>> >>>>>>>>> the >>> >>>>>>>>> computer (e.g., a free-trial version that came preinstalled >>> >>>>>>>>> when >>> >>>>>>>>> you >>> >>>>>>>>> bought it)? >>> >>>>>>>>> >>> >>>>>>>>> 6. Why hasn't WinXP SP3 been installed yet? >>> >>>>>>>>> >>> >>>>>>>>> [Extended Support for WinXP SP2 ends on 10 July 2010. After >>> >>>>>>>>> that >>> >>>>>>>>> date, >>> >>>>>>>>> computers running WinXP SP2 will NOT be offered any further >>> >>>>>>>>> critical >>> >>>>>>>>> security updates, Automatic Updates will not work, and Windows >>> >>>>>>>>> Update >>> >>>>>>>>> website will not be accessible until SP3 is installed.] >>> >>>>>>>>> >>> >>>>>>>>> >>> >>>>>>>>> Mark wrote: >>> >>>>>>>>>> I have unistalled AVG using their removal tool as i did not >>> >>>>>>>>>> unistal >>> >>>>>>>>>> fully. Changed my mind and installed the Microsoft Security >>> >>>>>>>>>> Essentials, >>> >>>>>>>>>> which has updated and completed its first scan without any >>> >>>>>>>>>> viruses >>> >>>>>>>>>> found. >>> >>>>>>>>>> >>> >>>>>>>>>> Afterwards i then re-sent the message and still havent >>> >>>>>>>>>> recieved >>> >>>>>>>>>> it? >>> >>>>>>>>>> >>> >>>>>>>>>>> ok, thank you - i will reinstall tonight. I have been >>> >>>>>>>>>>> recomended >>> >>>>>>>>>>> another >>> >>>>>>>>>>> virus checker called >>> >>>>>>>>>>> comodo and might give that a try instead. >>> >>>>>>>>>>> >>> >>>>>>>>>>> "PA Bear [MS MVP]" wrote: >>> >>>>>>>>>>>> Uninstall AVG & reboot, then do a fresh install of AVG Free >>> >>>>>>>>>>>> 9.0. >>> >>>>>>>>>>>> [1] >>> >>>>>>>>>>>> This >>> >>>>>>>>>>>> time select the CUSTOM install option and do NOT install >>> >>>>>>>>>>>> (i.e., >>> >>>>>>>>>>>> uncheck) Linkscanner, Search-Shield, Active Surf-Shield, >>> >>>>>>>>>>>> Security >>> >>>>>>>>>>>> toolbar, or any of the email scanning components. >>> >>>>>>>>>>>> >>> >>>>>>>>>>>> . Why you don't need your anti-virus to scan your email >>> >>>>>>>>>>>> >>> >>>>>>>>>>>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm >>> >>>>>>>>>>>> >>> >>>>>>>>>>>> ================ >>> >>>>>>>>>>>> [1] Or consider replacing AVG with Microsoft Security >>> >>>>>>>>>>>> Essentials >>> >>>>>>>>>>>> (http://www.microsoft.com/security_essentials/default.aspx) >>> >>>>>>>>>>>> or >>> >>>>>>>>>>>> Avira >>> >>>>>>>>>>>> AntiVir >>> >>>>>>>>>>>> (http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.htm), >>> >>>>>>>>>>>> both free and much more reliable than AVG IMHO. >>> >>>>>>>>>>>> >>> >>>>>>>>>>>> >>> >>>>>>>>>>>> Mark wrote: >>> >>>>>>>>>>>>> Yes, the pdf file is an attachment (with a web link in the >>> >>>>>>>>>>>>> text >>> >>>>>>>>>>>>> body) >>> >>>>>>>>>>>>> >>> >>>>>>>>>>>>> AVG is configured to set to scan incoming emails only - i >>> >>>>>>>>>>>>> have >>> >>>>>>>>>>>>> also >>> >>>>>>>>>>>>> tried >>> >>>>>>>>>>>>> turning this off and resending the message, but i makes no >>> >>>>>>>>>>>>> difference >>> >>>>>>>>>>>>> as >>> >>>>>>>>>>>>> the >>> >>>>>>>>>>>>> message still does not arrive (with a word file >>> >>>>>>>>>>>>> attachement >>> >>>>>>>>>>>>> and >>> >>>>>>>>>>>>> a >>> >>>>>>>>>>>>> web >>> >>>>>>>>>>>>> link in the message body)? >>> >>>>>>>>>>>>> >>> >>>>>>>>>>>>> I dont think the pdf file is a problem as i can send and >>> >>>>>>>>>>>>> recieve >>> >>>>>>>>>>>>> these. It seesm to be with word file attachements and web >>> >>>>>>>>>>>>> links >>> >>>>>>>>>>>>> with >>> >>>>>>>>>>>>> the message >>> >>>>>>>>>>>>> body. >>> >>>>>>>>>>>>> Thus if i attach a pdf file with this combination it never >>> >>>>>>>>>>>>> arrives? >>> >>>>>>>>>>>>> >>> >>>>>>>>>>>>> Thank you >>> >>>>>>>>>>>>> >>> >>>>>>>>>>>>> "PA Bear [MS MVP]" wrote: >>> >>>>>>>>>>>>> >>> >>>>>>>>>>>>>> Is the PDF file an attachment? >>> >>>>>>>>>>>>>> >>> >>>>>>>>>>>>>> Is AVG configured to scan incoming and outgoing mail? >>> >>>>>>>>>>>>>> -- >>> >>>>>>>>>>>>>> ~Robear Dyer (PA Bear) >>> >>>>>>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>> >>>>>>>>>>>>>> >>> >>>>>>>>>>>>>> >>> >>>>>>>>>>>>>> Mark wrote: >>> >>>>>>>>>>>>>>> I am having problems trying to send a word document >>> >>>>>>>>>>>>>>> (with a >>> >>>>>>>>>>>>>>> web >>> >>>>>>>>>>>>>>> site >>> >>>>>>>>>>>>>>> hyperlink) and the same link in the message body of an >>> >>>>>>>>>>>>>>> email. >>> >>>>>>>>>>>>>>> The >>> >>>>>>>>>>>>>>> word >>> >>>>>>>>>>>>>>> file >>> >>>>>>>>>>>>>>> is my CV and the link relates to my web site where >>> >>>>>>>>>>>>>>> examples >>> >>>>>>>>>>>>>>> of >>> >>>>>>>>>>>>>>> my >>> >>>>>>>>>>>>>>> work >>> >>>>>>>>>>>>>>> can >>> >>>>>>>>>>>>>>> be found (i.e nothing dodgy, im just looking for a new >>> >>>>>>>>>>>>>>> job). > >
From: Zac Thompson on 29 Mar 2010 11:36 "Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message news:%23jx0kQ1zKHA.1796(a)TK2MSFTNGP02.phx.gbl... > > "Mark" <Mark(a)discussions.microsoft.com> wrote in message > news:E67FFAA8-568B-4A31-A15C-1E8CBA9864DC(a)microsoft.com... >> Changing could be my only choice then. I am certain i have been able to >> send >> massges like this in the past. Thus, if it is virgin i bet it is related >> to >> their recent email overhaul? >> >> All the best and thank you for your help >> >> "PA Bear [MS MVP]" wrote: >> >>> You have no control over this, no. But you can get another ISP, >>> hopefully >>> one where any such scanning isn't as intrusive. >>> >>> Mark wrote: >>> > Thank you, is this something i have no control over, i.e. the virgin >>> > server? >>> > >>> > "PA Bear [MS MVP]" wrote: >>> > >>> >> Then that leaves us with only one possible cause... >>> >> >>> >>>> 1. Anti-virus filtering on the outgoing (SMTP) mailserver >>> >> >>> >> ....and or the recipient's incoming mailserver. >>> >> >>> >> >>> >> Mark wrote: >>> >>> Thank you, >>> >>> >>> >>> I have created a new identity, but it still doesnt work. >>> >>> >>> >>> All versions of Norton have been removed with the norton tool - >>> >>> this >>> >>> was >>> >>> one of the first things i did after re-formatting / fresh reinstall. >>> >>> I >>> >>> used >>> >>> the tool a few times to make sure!! >>> >>> >>> >>> Tonight i thought i would do one more test by sending the message to >>> >>> myself >>> >>> and a copy to my daughter via web mail. I received the message fine >>> >>> but >>> >>> my >>> >>> daughter did not? I have 5 email adresses with this account (1 of >>> >>> which >>> >>> is >>> >>> my daughters and is on a laptop rather than my pc). I tried it from >>> >>> each >>> >>> and got the same result - only the email address acount that i sent >>> >>> it >>> >>> from >>> >>> would recieve. Therefore i am not confident in sending out my CV >>> >>> this >>> >>> way >>> >>> as i cant be 100% sure that it will work? >>> >>> >>> >>> I just dont know what to do anymore, i think the traditional post >>> >>> will >>> >>> be >>> >>> the only way now? >>> >>> >>> >>> "PA Bear [MS MVP]" wrote: >>> >>> >>> >>>> Since (1) a copy of the sent message (with the attachment) is found >>> >>>> in >>> >>>> Sent >>> >>>> Items folder and since (2) no email scanning is involved now and >>> >>>> since >>> >>>> (3) >>> >>>> you do not see the same behavior when sending via the webmail page >>> >>>> and >>> >>>> since (4) you are not sending via the same outgoing mailserver when >>> >>>> sending via the webmail page as when sending from OE, [<whew>] I >>> >>>> can >>> >>>> only >>> >>>> think of three possible causes for the behavior: >>> >>>> >>> >>>> 1. Anti-virus filtering on the outgoing (SMTP) mailserver; >>> >>>> >>> >>>> 2. A corrupt identity; and/or >>> >>>> >>> >>>> 3. Persistant Norton "leftovers" (assuming the Norton free trial >>> >>>> /was/ >>> >>>> reinstalled when you did the clean install of Windows using the >>> >>>> disk >>> >>>> that >>> >>>> came with the computer or the hidden Recovery partition). >>> >>>> >>> >>>> You have no control over #1 so first see if the behavior persists >>> >>>> when >>> >>>> sending such an email with your mail account set-up in a new >>> >>>> identity >>> >>>> (File | >>> >>>> Identities | Add new identity). >>> >>>> >>> >>>> >>> >>>> Mark wrote: >>> >>>>> I am sorry, i posted the last reply twice and dont know how to >>> >>>>> remove >>> >>>>> the >>> >>>>> duplicate? >>> >>>>> >>> >>>>> Anyway, i have tried sending the same full message both from >>> >>>>> outlook >>> >>>>> and >>> >>>>> webmail. It only works via webmail and this seems to be my only >>> >>>>> option >>> >>>>> at >>> >>>>> the minute. But i would like to try and sort it out through >>> >>>>> outlook as >>> >>>>> well >>> >>>>> please? >>> >>>>> >>> >>>>>> thank you - please find below the answers: >>> >>>>>> >>> >>>>>> 1. Yes >>> >>>>>> >>> >>>>>> 2. No >>> >>>>>> >>> >>>>>> 3 + 4a. Separate messages with no message text, from virgin >>> >>>>>> webmail: >>> >>>>>> >>> >>>>>> Word - yes to both >>> >>>>>> PDF - yes to both >>> >>>>>> >>> >>>>>> 3 + 4b. Separate messages with message text + web link, from >>> >>>>>> virgin >>> >>>>>> webmail: >>> >>>>>> >>> >>>>>> Word - yes to both >>> >>>>>> PDF - yes to both >>> >>>>>> >>> >>>>>> 3 + 4c. 1 message with message text + web link, from virgin >>> >>>>>> webmail: >>> >>>>>> >>> >>>>>> Word + pdf in same message- yes to both >>> >>>>>> >>> >>>>>> 5. Norton 2002 (full 12 months with pc purchase), versons 2005 >>> >>>>>> and >>> >>>>>> 360 >>> >>>>>> purchsed later and all removed will norton tool after >>> >>>>>> subscription >>> >>>>>> ended. >>> >>>>>> Reformated since to windows only (i.e no extra software as >>> >>>>>> included >>> >>>>>> with >>> >>>>>> packard bell pc). >>> >>>>>> >>> >>>>>> 6. I havent had time to do a back up first and not prepared to >>> >>>>>> risk >>> >>>>>> installing SP3 until i do so (was going to do it over Christmas >>> >>>>>> 2009). >>> >>>>>> Only >>> >>>>>> have a CDR drive to back up 11gb and just dont have the time at >>> >>>>>> the >>> >>>>>> minute. >>> >>>>>> Not intending on purchasing a external drive. >>> >>>>>> >>> >>>>>> I spent 2hrs with virgin yesterday using their on line chat who >>> >>>>>> accesed >>> >>>>>> my >>> >>>>>> pc. They could not fix it and said they would come back with a >>> >>>>>> solution, >>> >>>>>> which they havent as yet. >>> >>>>>> >>> >>>>>> But after answering your questions i have decided to send the >>> >>>>>> intended >>> >>>>>> message again from outlook - send, goes into sent folder but does >>> >>>>>> not >>> >>>>>> arrive in my inbox or at virgin. I think by the sound of things >>> >>>>>> it >>> >>>>>> must >>> >>>>>> be >>> >>>>>> to do with outlook on my pc? >>> >>>>>> >>> >>>>>> Hopefully this will shed a bit of light onto this strange >>> >>>>>> problem? >>> >>>>>> >>> >>>>>> "PA Bear [MS MVP]" wrote: >>> >>>>>> >>> >>>>>>> In no certain order... >>> >>>>>>> >>> >>>>>>> 1. Does a copy of the sent message show up in Sent Items folder? >>> >>>>>>> >>> >>>>>>> 2. Is the message found in your Virgin.net webmail inbox? >>> >>>>>>> >>> >>>>>>> 3. If you send the same PDF file as an attachment from your >>> >>>>>>> webmail >>> >>>>>>> page, >>> >>>>>>> does the message & attachment show up in either inbox? >>> >>>>>>> >>> >>>>>>> 4. If you do not convert the Word document to a PDF file and >>> >>>>>>> attach >>> >>>>>>> the >>> >>>>>>> DOC file to an email, does the message arrive in either inbox? >>> >>>>>>> >>> >>>>>>> 5. Has a(another) Norton or McAfee application ever been >>> >>>>>>> installed >>> >>>>>>> on >>> >>>>>>> the >>> >>>>>>> computer (e.g., a free-trial version that came preinstalled when >>> >>>>>>> you >>> >>>>>>> bought it)? >>> >>>>>>> >>> >>>>>>> 6. Why hasn't WinXP SP3 been installed yet? >>> >>>>>>> >>> >>>>>>> [Extended Support for WinXP SP2 ends on 10 July 2010. After that >>> >>>>>>> date, >>> >>>>>>> computers running WinXP SP2 will NOT be offered any further >>> >>>>>>> critical >>> >>>>>>> security updates, Automatic Updates will not work, and Windows >>> >>>>>>> Update >>> >>>>>>> website will not be accessible until SP3 is installed.] >>> >>>>>>> >>> >>>>>>> >>> >>>>>>> Mark wrote: >>> >>>>>>>> I have unistalled AVG using their removal tool as i did not >>> >>>>>>>> unistal >>> >>>>>>>> fully. Changed my mind and installed the Microsoft Security >>> >>>>>>>> Essentials, >>> >>>>>>>> which has updated and completed its first scan without any >>> >>>>>>>> viruses >>> >>>>>>>> found. >>> >>>>>>>> >>> >>>>>>>> Afterwards i then re-sent the message and still havent recieved >>> >>>>>>>> it? >>> >>>>>>>> >>> >>>>>>>>> ok, thank you - i will reinstall tonight. I have been >>> >>>>>>>>> recomended >>> >>>>>>>>> another >>> >>>>>>>>> virus checker called >>> >>>>>>>>> comodo and might give that a try instead. >>> >>>>>>>>> >>> >>>>>>>>> "PA Bear [MS MVP]" wrote: >>> >>>>>>>>>> Uninstall AVG & reboot, then do a fresh install of AVG Free >>> >>>>>>>>>> 9.0. >>> >>>>>>>>>> [1] >>> >>>>>>>>>> This >>> >>>>>>>>>> time select the CUSTOM install option and do NOT install >>> >>>>>>>>>> (i.e., >>> >>>>>>>>>> uncheck) Linkscanner, Search-Shield, Active Surf-Shield, >>> >>>>>>>>>> Security >>> >>>>>>>>>> toolbar, or any of the email scanning components. >>> >>>>>>>>>> >>> >>>>>>>>>> . Why you don't need your anti-virus to scan your email >>> >>>>>>>>>> >>> >>>>>>>>>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm >>> >>>>>>>>>> >>> >>>>>>>>>> ================ >>> >>>>>>>>>> [1] Or consider replacing AVG with Microsoft Security >>> >>>>>>>>>> Essentials >>> >>>>>>>>>> (http://www.microsoft.com/security_essentials/default.aspx) >>> >>>>>>>>>> or >>> >>>>>>>>>> Avira >>> >>>>>>>>>> AntiVir >>> >>>>>>>>>> (http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.htm), >>> >>>>>>>>>> both free and much more reliable than AVG IMHO. >>> >>>>>>>>>> >>> >>>>>>>>>> >>> >>>>>>>>>> Mark wrote: >>> >>>>>>>>>>> Yes, the pdf file is an attachment (with a web link in the >>> >>>>>>>>>>> text >>> >>>>>>>>>>> body) >>> >>>>>>>>>>> >>> >>>>>>>>>>> AVG is configured to set to scan incoming emails only - i >>> >>>>>>>>>>> have >>> >>>>>>>>>>> also >>> >>>>>>>>>>> tried >>> >>>>>>>>>>> turning this off and resending the message, but i makes no >>> >>>>>>>>>>> difference >>> >>>>>>>>>>> as >>> >>>>>>>>>>> the >>> >>>>>>>>>>> message still does not arrive (with a word file attachement >>> >>>>>>>>>>> and >>> >>>>>>>>>>> a >>> >>>>>>>>>>> web >>> >>>>>>>>>>> link in the message body)? >>> >>>>>>>>>>> >>> >>>>>>>>>>> I dont think the pdf file is a problem as i can send and >>> >>>>>>>>>>> recieve >>> >>>>>>>>>>> these. It seesm to be with word file attachements and web >>> >>>>>>>>>>> links >>> >>>>>>>>>>> with >>> >>>>>>>>>>> the message >>> >>>>>>>>>>> body. >>> >>>>>>>>>>> Thus if i attach a pdf file with this combination it never >>> >>>>>>>>>>> arrives? >>> >>>>>>>>>>> >>> >>>>>>>>>>> Thank you >>> >>>>>>>>>>> >>> >>>>>>>>>>> "PA Bear [MS MVP]" wrote: >>> >>>>>>>>>>> >>> >>>>>>>>>>>> Is the PDF file an attachment? >>> >>>>>>>>>>>> >>> >>>>>>>>>>>> Is AVG configured to scan incoming and outgoing mail? >>> >>>>>>>>>>>> -- >>> >>>>>>>>>>>> ~Robear Dyer (PA Bear) >>> >>>>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>> >>>>>>>>>>>> >>> >>>>>>>>>>>> >>> >>>>>>>>>>>> Mark wrote: >>> >>>>>>>>>>>>> I am having problems trying to send a word document (with >>> >>>>>>>>>>>>> a >>> >>>>>>>>>>>>> web >>> >>>>>>>>>>>>> site >>> >>>>>>>>>>>>> hyperlink) and the same link in the message body of an >>> >>>>>>>>>>>>> email. >>> >>>>>>>>>>>>> The >>> >>>>>>>>>>>>> word >>> >>>>>>>>>>>>> file >>> >>>>>>>>>>>>> is my CV and the link relates to my web site where >>> >>>>>>>>>>>>> examples of >>> >>>>>>>>>>>>> my >>> >>>>>>>>>>>>> work >>> >>>>>>>>>>>>> can >>> >>>>>>>>>>>>> be found (i.e nothing dodgy, im just looking for a new >>> >>>>>>>>>>>>> job). >>> >>>>>>>>>>>>> The >>> >>>>>>>>>>>>> word document has also been converted as pdf with the web >>> >>>>>>>>>>>>> site >>> >>>>>>>>>>>>> link. Both document links work fine outside of outlook >>> >>>>>>>>>>>>> express. >>> >>>>>>>>>>>>> >>> >>>>>>>>>>>>> The message will send (can see the progress bar), but it >>> >>>>>>>>>>>>> is >>> >>>>>>>>>>>>> not >>> >>>>>>>>>>>>> recieved and >>> >>>>>>>>>>>>> does not show up on the virgin server? I have sent this to >>> >>>>>>>>>>>>> my >>> >>>>>>>>>>>>> self >>> >>>>>>>>>>>>> to proove >>> >>>>>>>>>>>>> this. If i re-send the message without the word document, >>> >>>>>>>>>>>>> with >>> >>>>>>>>>>>>> the >>> >>>>>>>>>>>>> hyperlink >>> >>>>>>>>>>>>> removed from the message body and only the pdf attached, >>> >>>>>>>>>>>>> it >>> >>>>>>>>>>>>> works >>> >>>>>>>>>>>>> fine? >>> >>>>>>>>>>>>> >>> >>>>>>>>>>>>> I have enabled pop3 on the virgin server, used the recent >>> >>>>>>>>>>>>> virgin >>> >>>>>>>>>>>>> message fix >>> >>>>>>>>>>>>> tool and un-checked "do not allow attachements" within >>> >>>>>>>>>>>>> oultook >>> >>>>>>>>>>>>> and >>> >>>>>>>>>>>>> still it >>> >>>>>>>>>>>>> wont send the discussed message? >>> >>>>>>>>>>>>> >>> >>>>>>>>>>>>> Please can you help me to fix this as i really need to >>> >>>>>>>>>>>>> send >>> >>>>>>>>>>>>> out >>> >>>>>>>>>>>>> my >>> >>>>>>>>>>>>> CV with >>> >>>>>>>>>>>>> the web site link, thank you. >>> >>>>>>>>>>>>> >>> >>>>>>>>>>>>> I am using: >>> >>>>>>>>>>>>> >>> >>>>>>>>>>>>> @virgin.net (email account) >>> >>>>>>>>>>>>> Outlook express 6 >>> >>>>>>>>>>>>> XP home service pack 2 >>> >>>>>>>>>>>>> Word 2002 >>> >>>>>>>>>>>>> adobe reader 9 >>> >>>>>>>>>>>>> avg free 8.5 >>> >>>>>>>>>>>>> windows firewall >>> >>>>>>> >>> >>>>>>> . >>> >>>> >>> >>>> . >>> >> > >
From: Zac Thompson on 29 Mar 2010 11:36
"Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message news:OIjjiQ1zKHA.2436(a)TK2MSFTNGP04.phx.gbl... > > "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message > news:%23Gjbfo%23uKHA.2436(a)TK2MSFTNGP04.phx.gbl... >> You have no control over this, no. But you can get another ISP, >> hopefully one where any such scanning isn't as intrusive. >> >> Mark wrote: >>> Thank you, is this something i have no control over, i.e. the virgin >>> server? >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> Then that leaves us with only one possible cause... >>>> >>>>>> 1. Anti-virus filtering on the outgoing (SMTP) mailserver >>>> >>>> ....and or the recipient's incoming mailserver. >>>> >>>> >>>> Mark wrote: >>>>> Thank you, >>>>> >>>>> I have created a new identity, but it still doesnt work. >>>>> >>>>> All versions of Norton have been removed with the norton tool - this >>>>> was >>>>> one of the first things i did after re-formatting / fresh reinstall. I >>>>> used >>>>> the tool a few times to make sure!! >>>>> >>>>> Tonight i thought i would do one more test by sending the message to >>>>> myself >>>>> and a copy to my daughter via web mail. I received the message fine >>>>> but >>>>> my >>>>> daughter did not? I have 5 email adresses with this account (1 of >>>>> which is >>>>> my daughters and is on a laptop rather than my pc). I tried it from >>>>> each >>>>> and got the same result - only the email address acount that i sent it >>>>> from >>>>> would recieve. Therefore i am not confident in sending out my CV this >>>>> way >>>>> as i cant be 100% sure that it will work? >>>>> >>>>> I just dont know what to do anymore, i think the traditional post will >>>>> be >>>>> the only way now? >>>>> >>>>> "PA Bear [MS MVP]" wrote: >>>>> >>>>>> Since (1) a copy of the sent message (with the attachment) is found >>>>>> in >>>>>> Sent >>>>>> Items folder and since (2) no email scanning is involved now and >>>>>> since >>>>>> (3) >>>>>> you do not see the same behavior when sending via the webmail page >>>>>> and >>>>>> since (4) you are not sending via the same outgoing mailserver when >>>>>> sending via the webmail page as when sending from OE, [<whew>] I can >>>>>> only >>>>>> think of three possible causes for the behavior: >>>>>> >>>>>> 1. Anti-virus filtering on the outgoing (SMTP) mailserver; >>>>>> >>>>>> 2. A corrupt identity; and/or >>>>>> >>>>>> 3. Persistant Norton "leftovers" (assuming the Norton free trial >>>>>> /was/ >>>>>> reinstalled when you did the clean install of Windows using the disk >>>>>> that >>>>>> came with the computer or the hidden Recovery partition). >>>>>> >>>>>> You have no control over #1 so first see if the behavior persists >>>>>> when >>>>>> sending such an email with your mail account set-up in a new identity >>>>>> (File | >>>>>> Identities | Add new identity). >>>>>> >>>>>> >>>>>> Mark wrote: >>>>>>> I am sorry, i posted the last reply twice and dont know how to >>>>>>> remove >>>>>>> the >>>>>>> duplicate? >>>>>>> >>>>>>> Anyway, i have tried sending the same full message both from outlook >>>>>>> and >>>>>>> webmail. It only works via webmail and this seems to be my only >>>>>>> option >>>>>>> at >>>>>>> the minute. But i would like to try and sort it out through outlook >>>>>>> as >>>>>>> well >>>>>>> please? >>>>>>> >>>>>>>> thank you - please find below the answers: >>>>>>>> >>>>>>>> 1. Yes >>>>>>>> >>>>>>>> 2. No >>>>>>>> >>>>>>>> 3 + 4a. Separate messages with no message text, from virgin >>>>>>>> webmail: >>>>>>>> >>>>>>>> Word - yes to both >>>>>>>> PDF - yes to both >>>>>>>> >>>>>>>> 3 + 4b. Separate messages with message text + web link, from virgin >>>>>>>> webmail: >>>>>>>> >>>>>>>> Word - yes to both >>>>>>>> PDF - yes to both >>>>>>>> >>>>>>>> 3 + 4c. 1 message with message text + web link, from virgin >>>>>>>> webmail: >>>>>>>> >>>>>>>> Word + pdf in same message- yes to both >>>>>>>> >>>>>>>> 5. Norton 2002 (full 12 months with pc purchase), versons 2005 and >>>>>>>> 360 >>>>>>>> purchsed later and all removed will norton tool after subscription >>>>>>>> ended. >>>>>>>> Reformated since to windows only (i.e no extra software as included >>>>>>>> with >>>>>>>> packard bell pc). >>>>>>>> >>>>>>>> 6. I havent had time to do a back up first and not prepared to risk >>>>>>>> installing SP3 until i do so (was going to do it over Christmas >>>>>>>> 2009). >>>>>>>> Only >>>>>>>> have a CDR drive to back up 11gb and just dont have the time at the >>>>>>>> minute. >>>>>>>> Not intending on purchasing a external drive. >>>>>>>> >>>>>>>> I spent 2hrs with virgin yesterday using their on line chat who >>>>>>>> accesed >>>>>>>> my >>>>>>>> pc. They could not fix it and said they would come back with a >>>>>>>> solution, >>>>>>>> which they havent as yet. >>>>>>>> >>>>>>>> But after answering your questions i have decided to send the >>>>>>>> intended >>>>>>>> message again from outlook - send, goes into sent folder but does >>>>>>>> not >>>>>>>> arrive in my inbox or at virgin. I think by the sound of things it >>>>>>>> must >>>>>>>> be >>>>>>>> to do with outlook on my pc? >>>>>>>> >>>>>>>> Hopefully this will shed a bit of light onto this strange problem? >>>>>>>> >>>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>>> >>>>>>>>> In no certain order... >>>>>>>>> >>>>>>>>> 1. Does a copy of the sent message show up in Sent Items folder? >>>>>>>>> >>>>>>>>> 2. Is the message found in your Virgin.net webmail inbox? >>>>>>>>> >>>>>>>>> 3. If you send the same PDF file as an attachment from your >>>>>>>>> webmail >>>>>>>>> page, >>>>>>>>> does the message & attachment show up in either inbox? >>>>>>>>> >>>>>>>>> 4. If you do not convert the Word document to a PDF file and >>>>>>>>> attach >>>>>>>>> the >>>>>>>>> DOC file to an email, does the message arrive in either inbox? >>>>>>>>> >>>>>>>>> 5. Has a(another) Norton or McAfee application ever been installed >>>>>>>>> on >>>>>>>>> the >>>>>>>>> computer (e.g., a free-trial version that came preinstalled when >>>>>>>>> you >>>>>>>>> bought it)? >>>>>>>>> >>>>>>>>> 6. Why hasn't WinXP SP3 been installed yet? >>>>>>>>> >>>>>>>>> [Extended Support for WinXP SP2 ends on 10 July 2010. After that >>>>>>>>> date, >>>>>>>>> computers running WinXP SP2 will NOT be offered any further >>>>>>>>> critical >>>>>>>>> security updates, Automatic Updates will not work, and Windows >>>>>>>>> Update >>>>>>>>> website will not be accessible until SP3 is installed.] >>>>>>>>> >>>>>>>>> >>>>>>>>> Mark wrote: >>>>>>>>>> I have unistalled AVG using their removal tool as i did not >>>>>>>>>> unistal >>>>>>>>>> fully. Changed my mind and installed the Microsoft Security >>>>>>>>>> Essentials, >>>>>>>>>> which has updated and completed its first scan without any >>>>>>>>>> viruses >>>>>>>>>> found. >>>>>>>>>> >>>>>>>>>> Afterwards i then re-sent the message and still havent recieved >>>>>>>>>> it? >>>>>>>>>> >>>>>>>>>>> ok, thank you - i will reinstall tonight. I have been recomended >>>>>>>>>>> another >>>>>>>>>>> virus checker called >>>>>>>>>>> comodo and might give that a try instead. >>>>>>>>>>> >>>>>>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>>>>>>> Uninstall AVG & reboot, then do a fresh install of AVG Free >>>>>>>>>>>> 9.0. >>>>>>>>>>>> [1] >>>>>>>>>>>> This >>>>>>>>>>>> time select the CUSTOM install option and do NOT install (i.e., >>>>>>>>>>>> uncheck) Linkscanner, Search-Shield, Active Surf-Shield, >>>>>>>>>>>> Security >>>>>>>>>>>> toolbar, or any of the email scanning components. >>>>>>>>>>>> >>>>>>>>>>>> . Why you don't need your anti-virus to scan your email >>>>>>>>>>>> >>>>>>>>>>>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm >>>>>>>>>>>> >>>>>>>>>>>> ================ >>>>>>>>>>>> [1] Or consider replacing AVG with Microsoft Security >>>>>>>>>>>> Essentials >>>>>>>>>>>> (http://www.microsoft.com/security_essentials/default.aspx) or >>>>>>>>>>>> Avira >>>>>>>>>>>> AntiVir >>>>>>>>>>>> (http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.htm), >>>>>>>>>>>> both free and much more reliable than AVG IMHO. >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> Mark wrote: >>>>>>>>>>>>> Yes, the pdf file is an attachment (with a web link in the >>>>>>>>>>>>> text >>>>>>>>>>>>> body) >>>>>>>>>>>>> >>>>>>>>>>>>> AVG is configured to set to scan incoming emails only - i have >>>>>>>>>>>>> also >>>>>>>>>>>>> tried >>>>>>>>>>>>> turning this off and resending the message, but i makes no >>>>>>>>>>>>> difference >>>>>>>>>>>>> as >>>>>>>>>>>>> the >>>>>>>>>>>>> message still does not arrive (with a word file attachement >>>>>>>>>>>>> and a >>>>>>>>>>>>> web >>>>>>>>>>>>> link in the message body)? >>>>>>>>>>>>> >>>>>>>>>>>>> I dont think the pdf file is a problem as i can send and >>>>>>>>>>>>> recieve >>>>>>>>>>>>> these. It seesm to be with word file attachements and web >>>>>>>>>>>>> links >>>>>>>>>>>>> with >>>>>>>>>>>>> the message >>>>>>>>>>>>> body. >>>>>>>>>>>>> Thus if i attach a pdf file with this combination it never >>>>>>>>>>>>> arrives? >>>>>>>>>>>>> >>>>>>>>>>>>> Thank you >>>>>>>>>>>>> >>>>>>>>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>>>>>>>> >>>>>>>>>>>>>> Is the PDF file an attachment? >>>>>>>>>>>>>> >>>>>>>>>>>>>> Is AVG configured to scan incoming and outgoing mail? >>>>>>>>>>>>>> -- >>>>>>>>>>>>>> ~Robear Dyer (PA Bear) >>>>>>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> Mark wrote: >>>>>>>>>>>>>>> I am having problems trying to send a word document (with a >>>>>>>>>>>>>>> web >>>>>>>>>>>>>>> site >>>>>>>>>>>>>>> hyperlink) and the same link in the message body of an >>>>>>>>>>>>>>> email. >>>>>>>>>>>>>>> The >>>>>>>>>>>>>>> word >>>>>>>>>>>>>>> file >>>>>>>>>>>>>>> is my CV and the link relates to my web site where examples >>>>>>>>>>>>>>> of >>>>>>>>>>>>>>> my >>>>>>>>>>>>>>> work >>>>>>>>>>>>>>> can >>>>>>>>>>>>>>> be found (i.e nothing dodgy, im just looking for a new job). >>>>>>>>>>>>>>> The >>>>>>>>>>>>>>> word document has also been converted as pdf with the web >>>>>>>>>>>>>>> site >>>>>>>>>>>>>>> link. Both document links work fine outside of outlook >>>>>>>>>>>>>>> express. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> The message will send (can see the progress bar), but it is >>>>>>>>>>>>>>> not >>>>>>>>>>>>>>> recieved and >>>>>>>>>>>>>>> does not show up on the virgin server? I have sent this to >>>>>>>>>>>>>>> my >>>>>>>>>>>>>>> self >>>>>>>>>>>>>>> to proove >>>>>>>>>>>>>>> this. If i re-send the message without the word document, >>>>>>>>>>>>>>> with >>>>>>>>>>>>>>> the >>>>>>>>>>>>>>> hyperlink >>>>>>>>>>>>>>> removed from the message body and only the pdf attached, it >>>>>>>>>>>>>>> works >>>>>>>>>>>>>>> fine? >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> I have enabled pop3 on the virgin server, used the recent >>>>>>>>>>>>>>> virgin >>>>>>>>>>>>>>> message fix >>>>>>>>>>>>>>> tool and un-checked "do not allow attachements" within >>>>>>>>>>>>>>> oultook >>>>>>>>>>>>>>> and >>>>>>>>>>>>>>> still it >>>>>>>>>>>>>>> wont send the discussed message? >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Please can you help me to fix this as i really need to send >>>>>>>>>>>>>>> out >>>>>>>>>>>>>>> my >>>>>>>>>>>>>>> CV with >>>>>>>>>>>>>>> the web site link, thank you. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> I am using: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> @virgin.net (email account) >>>>>>>>>>>>>>> Outlook express 6 >>>>>>>>>>>>>>> XP home service pack 2 >>>>>>>>>>>>>>> Word 2002 >>>>>>>>>>>>>>> adobe reader 9 >>>>>>>>>>>>>>> avg free 8.5 >>>>>>>>>>>>>>> windows firewall >>>>>>>>> >>>>>>>>> . >>>>>> >>>>>> . >>>> >>>> . >> > > |