From: Zac Thompson on

"Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message
news:umag7W1zKHA.3884(a)TK2MSFTNGP06.phx.gbl...
>
> "Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message
> news:%23Vf6VQ1zKHA.5348(a)TK2MSFTNGP02.phx.gbl...
>>
>> "Mark" <Mark(a)discussions.microsoft.com> wrote in message
>> news:7C17AB95-E13D-488D-9A40-B25ED8E92263(a)microsoft.com...
>>>I am sorry, i posted the last reply twice and dont know how to remove the
>>> duplicate?
>>>
>>> Anyway, i have tried sending the same full message both from outlook and
>>> webmail. It only works via webmail and this seems to be my only option
>>> at the
>>> minute. But i would like to try and sort it out through outlook as well
>>> please?
>>>
>>> "Mark" wrote:
>>>
>>>> thank you - please find below the answers:
>>>>
>>>> 1. Yes
>>>>
>>>> 2. No
>>>>
>>>> 3 + 4a. Separate messages with no message text, from virgin webmail:
>>>>
>>>> Word - yes to both
>>>> PDF - yes to both
>>>>
>>>> 3 + 4b. Separate messages with message text + web link, from virgin
>>>> webmail:
>>>>
>>>> Word - yes to both
>>>> PDF - yes to both
>>>>
>>>> 3 + 4c. 1 message with message text + web link, from virgin webmail:
>>>>
>>>> Word + pdf in same message- yes to both
>>>>
>>>> 5. Norton 2002 (full 12 months with pc purchase), versons 2005 and 360
>>>> purchsed later and all removed will norton tool after subscription
>>>> ended.
>>>> Reformated since to windows only (i.e no extra software as included
>>>> with
>>>> packard bell pc).
>>>>
>>>> 6. I havent had time to do a back up first and not prepared to risk
>>>> installing SP3 until i do so (was going to do it over Christmas 2009).
>>>> Only
>>>> have a CDR drive to back up 11gb and just dont have the time at the
>>>> minute.
>>>> Not intending on purchasing a external drive.
>>>>
>>>> I spent 2hrs with virgin yesterday using their on line chat who accesed
>>>> my
>>>> pc. They could not fix it and said they would come back with a
>>>> solution,
>>>> which they havent as yet.
>>>>
>>>> But after answering your questions i have decided to send the intended
>>>> message again from outlook - send, goes into sent folder but does not
>>>> arrive
>>>> in my inbox or at virgin. I think by the sound of things it must be to
>>>> do
>>>> with outlook on my pc?
>>>>
>>>> Hopefully this will shed a bit of light onto this strange problem?
>>>>
>>>> "PA Bear [MS MVP]" wrote:
>>>>
>>>> > In no certain order...
>>>> >
>>>> > 1. Does a copy of the sent message show up in Sent Items folder?
>>>> >
>>>> > 2. Is the message found in your Virgin.net webmail inbox?
>>>> >
>>>> > 3. If you send the same PDF file as an attachment from your webmail
>>>> > page,
>>>> > does the message & attachment show up in either inbox?
>>>> >
>>>> > 4. If you do not convert the Word document to a PDF file and attach
>>>> > the DOC
>>>> > file to an email, does the message arrive in either inbox?
>>>> >
>>>> > 5. Has a(another) Norton or McAfee application ever been installed on
>>>> > the
>>>> > computer (e.g., a free-trial version that came preinstalled when you
>>>> > bought
>>>> > it)?
>>>> >
>>>> > 6. Why hasn't WinXP SP3 been installed yet?
>>>> >
>>>> > [Extended Support for WinXP SP2 ends on 10 July 2010. After that
>>>> > date,
>>>> > computers running WinXP SP2 will NOT be offered any further critical
>>>> > security updates, Automatic Updates will not work, and Windows Update
>>>> > website will not be accessible until SP3 is installed.]
>>>> >
>>>> >
>>>> > Mark wrote:
>>>> > > I have unistalled AVG using their removal tool as i did not unistal
>>>> > > fully.
>>>> > > Changed my mind and installed the Microsoft Security Essentials,
>>>> > > which has
>>>> > > updated and completed its first scan without any viruses found.
>>>> > >
>>>> > > Afterwards i then re-sent the message and still havent recieved it?
>>>> > >
>>>> > >> ok, thank you - i will reinstall tonight. I have been recomended
>>>> > >> another
>>>> > >> virus checker called
>>>> > >> comodo and might give that a try instead.
>>>> > >>
>>>> > >> "PA Bear [MS MVP]" wrote:
>>>> > >>> Uninstall AVG & reboot, then do a fresh install of AVG Free 9.0.
>>>> > >>> [1]
>>>> > >>> This
>>>> > >>> time select the CUSTOM install option and do NOT install (i.e.,
>>>> > >>> uncheck)
>>>> > >>> Linkscanner, Search-Shield, Active Surf-Shield, Security toolbar,
>>>> > >>> or any
>>>> > >>> of the email scanning components.
>>>> > >>>
>>>> > >>> . Why you don't need your anti-virus to scan your email
>>>> > >>>
>>>> > >>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
>>>> > >>>
>>>> > >>> ================
>>>> > >>> [1] Or consider replacing AVG with Microsoft Security Essentials
>>>> > >>> (http://www.microsoft.com/security_essentials/default.aspx) or
>>>> > >>> Avira
>>>> > >>> AntiVir
>>>> > >>> (http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.htm),
>>>> > >>> both free and much more reliable than AVG IMHO.
>>>> > >>>
>>>> > >>>
>>>> > >>> Mark wrote:
>>>> > >>>> Yes, the pdf file is an attachment (with a web link in the text
>>>> > >>>> body)
>>>> > >>>>
>>>> > >>>> AVG is configured to set to scan incoming emails only - i have
>>>> > >>>> also
>>>> > >>>> tried
>>>> > >>>> turning this off and resending the message, but i makes no
>>>> > >>>> difference
>>>> > >>>> as
>>>> > >>>> the
>>>> > >>>> message still does not arrive (with a word file attachement and
>>>> > >>>> a web
>>>> > >>>> link in the message body)?
>>>> > >>>>
>>>> > >>>> I dont think the pdf file is a problem as i can send and recieve
>>>> > >>>> these.
>>>> > >>>> It seesm to be with word file attachements and web links with
>>>> > >>>> the
>>>> > >>>> message
>>>> > >>>> body.
>>>> > >>>> Thus if i attach a pdf file with this combination it never
>>>> > >>>> arrives?
>>>> > >>>>
>>>> > >>>> Thank you
>>>> > >>>>
>>>> > >>>> "PA Bear [MS MVP]" wrote:
>>>> > >>>>
>>>> > >>>>> Is the PDF file an attachment?
>>>> > >>>>>
>>>> > >>>>> Is AVG configured to scan incoming and outgoing mail?
>>>> > >>>>> --
>>>> > >>>>> ~Robear Dyer (PA Bear)
>>>> > >>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>> > >>>>>
>>>> > >>>>>
>>>> > >>>>> Mark wrote:
>>>> > >>>>>> I am having problems trying to send a word document (with a
>>>> > >>>>>> web site
>>>> > >>>>>> hyperlink) and the same link in the message body of an email.
>>>> > >>>>>> The
>>>> > >>>>>> word
>>>> > >>>>>> file
>>>> > >>>>>> is my CV and the link relates to my web site where examples of
>>>> > >>>>>> my
>>>> > >>>>>> work
>>>> > >>>>>> can
>>>> > >>>>>> be found (i.e nothing dodgy, im just looking for a new job).
>>>> > >>>>>> The word
>>>> > >>>>>> document has also been converted as pdf with the web site
>>>> > >>>>>> link. Both
>>>> > >>>>>> document links work fine outside of outlook express.
>>>> > >>>>>>
>>>> > >>>>>> The message will send (can see the progress bar), but it is
>>>> > >>>>>> not
>>>> > >>>>>> recieved and
>>>> > >>>>>> does not show up on the virgin server? I have sent this to my
>>>> > >>>>>> self to
>>>> > >>>>>> proove
>>>> > >>>>>> this. If i re-send the message without the word document, with
>>>> > >>>>>> the
>>>> > >>>>>> hyperlink
>>>> > >>>>>> removed from the message body and only the pdf attached, it
>>>> > >>>>>> works
>>>> > >>>>>> fine?
>>>> > >>>>>>
>>>> > >>>>>> I have enabled pop3 on the virgin server, used the recent
>>>> > >>>>>> virgin
>>>> > >>>>>> message fix
>>>> > >>>>>> tool and un-checked "do not allow attachements" within oultook
>>>> > >>>>>> and
>>>> > >>>>>> still it
>>>> > >>>>>> wont send the discussed message?
>>>> > >>>>>>
>>>> > >>>>>> Please can you help me to fix this as i really need to send
>>>> > >>>>>> out my CV
>>>> > >>>>>> with
>>>> > >>>>>> the web site link, thank you.
>>>> > >>>>>>
>>>> > >>>>>> I am using:
>>>> > >>>>>>
>>>> > >>>>>> @virgin.net (email account)
>>>> > >>>>>> Outlook express 6
>>>> > >>>>>> XP home service pack 2
>>>> > >>>>>> Word 2002
>>>> > >>>>>> adobe reader 9
>>>> > >>>>>> avg free 8.5
>>>> > >>>>>> windows firewall
>>>> >
>>>> > .
>>>> >
>>
>>
>
>


From: Zac Thompson on

"Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message
news:uT3d$W1zKHA.4328(a)TK2MSFTNGP04.phx.gbl...
>
> "Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message
> news:OvyzTQ1zKHA.3572(a)TK2MSFTNGP02.phx.gbl...
>>
>> "Mark" <Mark(a)discussions.microsoft.com> wrote in message
>> news:9224B516-473D-49D8-9BFD-831D91A88CCE(a)microsoft.com...
>>> thank you - please find below the answers:
>>>
>>> 1. Yes
>>>
>>> 2. No
>>>
>>> 3 + 4a. Separate messages with no message text, from virgin webmail:
>>>
>>> Word - yes to both
>>> PDF - yes to both
>>>
>>> 3 + 4b. Separate messages with message text + web link, from virgin
>>> webmail:
>>>
>>> Word - yes to both
>>> PDF - yes to both
>>>
>>> 3 + 4c. 1 message with message text + web link, from virgin webmail:
>>>
>>> Word + pdf in same message- yes to both
>>>
>>> 5. Norton 2002 (full 12 months with pc purchase), versons 2005 and 360
>>> purchsed later and all removed will norton tool after subscription
>>> ended.
>>> Reformated since to windows only (i.e no extra software as included with
>>> packard bell pc).
>>>
>>> 6. I havent had time to do a back up first and not prepared to risk
>>> installing SP3 until i do so (was going to do it over Christmas 2009).
>>> Only
>>> have a CDR drive to back up 11gb and just dont have the time at the
>>> minute.
>>> Not intending on purchasing a external drive.
>>>
>>> I spent 2hrs with virgin yesterday using their on line chat who accesed
>>> my
>>> pc. They could not fix it and said they would come back with a solution,
>>> which they havent as yet.
>>>
>>> But after answering your questions i have decided to send the intended
>>> message again from outlook - send, goes into sent folder but does not
>>> arrive
>>> in my inbox or at virgin. I think by the sound of things it must be to
>>> do
>>> with outlook on my pc?
>>>
>>> Hopefully this will shed a bit of light onto this strange problem?
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> In no certain order...
>>>>
>>>> 1. Does a copy of the sent message show up in Sent Items folder?
>>>>
>>>> 2. Is the message found in your Virgin.net webmail inbox?
>>>>
>>>> 3. If you send the same PDF file as an attachment from your webmail
>>>> page,
>>>> does the message & attachment show up in either inbox?
>>>>
>>>> 4. If you do not convert the Word document to a PDF file and attach the
>>>> DOC
>>>> file to an email, does the message arrive in either inbox?
>>>>
>>>> 5. Has a(another) Norton or McAfee application ever been installed on
>>>> the
>>>> computer (e.g., a free-trial version that came preinstalled when you
>>>> bought
>>>> it)?
>>>>
>>>> 6. Why hasn't WinXP SP3 been installed yet?
>>>>
>>>> [Extended Support for WinXP SP2 ends on 10 July 2010. After that date,
>>>> computers running WinXP SP2 will NOT be offered any further critical
>>>> security updates, Automatic Updates will not work, and Windows Update
>>>> website will not be accessible until SP3 is installed.]
>>>>
>>>>
>>>> Mark wrote:
>>>> > I have unistalled AVG using their removal tool as i did not unistal
>>>> > fully.
>>>> > Changed my mind and installed the Microsoft Security Essentials,
>>>> > which has
>>>> > updated and completed its first scan without any viruses found.
>>>> >
>>>> > Afterwards i then re-sent the message and still havent recieved it?
>>>> >
>>>> >> ok, thank you - i will reinstall tonight. I have been recomended
>>>> >> another
>>>> >> virus checker called
>>>> >> comodo and might give that a try instead.
>>>> >>
>>>> >> "PA Bear [MS MVP]" wrote:
>>>> >>> Uninstall AVG & reboot, then do a fresh install of AVG Free 9.0.
>>>> >>> [1]
>>>> >>> This
>>>> >>> time select the CUSTOM install option and do NOT install (i.e.,
>>>> >>> uncheck)
>>>> >>> Linkscanner, Search-Shield, Active Surf-Shield, Security toolbar,
>>>> >>> or any
>>>> >>> of the email scanning components.
>>>> >>>
>>>> >>> . Why you don't need your anti-virus to scan your email
>>>> >>>
>>>> >>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
>>>> >>>
>>>> >>> ================
>>>> >>> [1] Or consider replacing AVG with Microsoft Security Essentials
>>>> >>> (http://www.microsoft.com/security_essentials/default.aspx) or
>>>> >>> Avira
>>>> >>> AntiVir
>>>> >>> (http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.htm),
>>>> >>> both free and much more reliable than AVG IMHO.
>>>> >>>
>>>> >>>
>>>> >>> Mark wrote:
>>>> >>>> Yes, the pdf file is an attachment (with a web link in the text
>>>> >>>> body)
>>>> >>>>
>>>> >>>> AVG is configured to set to scan incoming emails only - i have
>>>> >>>> also
>>>> >>>> tried
>>>> >>>> turning this off and resending the message, but i makes no
>>>> >>>> difference
>>>> >>>> as
>>>> >>>> the
>>>> >>>> message still does not arrive (with a word file attachement and a
>>>> >>>> web
>>>> >>>> link in the message body)?
>>>> >>>>
>>>> >>>> I dont think the pdf file is a problem as i can send and recieve
>>>> >>>> these.
>>>> >>>> It seesm to be with word file attachements and web links with the
>>>> >>>> message
>>>> >>>> body.
>>>> >>>> Thus if i attach a pdf file with this combination it never
>>>> >>>> arrives?
>>>> >>>>
>>>> >>>> Thank you
>>>> >>>>
>>>> >>>> "PA Bear [MS MVP]" wrote:
>>>> >>>>
>>>> >>>>> Is the PDF file an attachment?
>>>> >>>>>
>>>> >>>>> Is AVG configured to scan incoming and outgoing mail?
>>>> >>>>> --
>>>> >>>>> ~Robear Dyer (PA Bear)
>>>> >>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>> >>>>>
>>>> >>>>>
>>>> >>>>> Mark wrote:
>>>> >>>>>> I am having problems trying to send a word document (with a web
>>>> >>>>>> site
>>>> >>>>>> hyperlink) and the same link in the message body of an email.
>>>> >>>>>> The
>>>> >>>>>> word
>>>> >>>>>> file
>>>> >>>>>> is my CV and the link relates to my web site where examples of
>>>> >>>>>> my
>>>> >>>>>> work
>>>> >>>>>> can
>>>> >>>>>> be found (i.e nothing dodgy, im just looking for a new job). The
>>>> >>>>>> word
>>>> >>>>>> document has also been converted as pdf with the web site link.
>>>> >>>>>> Both
>>>> >>>>>> document links work fine outside of outlook express.
>>>> >>>>>>
>>>> >>>>>> The message will send (can see the progress bar), but it is not
>>>> >>>>>> recieved and
>>>> >>>>>> does not show up on the virgin server? I have sent this to my
>>>> >>>>>> self to
>>>> >>>>>> proove
>>>> >>>>>> this. If i re-send the message without the word document, with
>>>> >>>>>> the
>>>> >>>>>> hyperlink
>>>> >>>>>> removed from the message body and only the pdf attached, it
>>>> >>>>>> works
>>>> >>>>>> fine?
>>>> >>>>>>
>>>> >>>>>> I have enabled pop3 on the virgin server, used the recent virgin
>>>> >>>>>> message fix
>>>> >>>>>> tool and un-checked "do not allow attachements" within oultook
>>>> >>>>>> and
>>>> >>>>>> still it
>>>> >>>>>> wont send the discussed message?
>>>> >>>>>>
>>>> >>>>>> Please can you help me to fix this as i really need to send out
>>>> >>>>>> my CV
>>>> >>>>>> with
>>>> >>>>>> the web site link, thank you.
>>>> >>>>>>
>>>> >>>>>> I am using:
>>>> >>>>>>
>>>> >>>>>> @virgin.net (email account)
>>>> >>>>>> Outlook express 6
>>>> >>>>>> XP home service pack 2
>>>> >>>>>> Word 2002
>>>> >>>>>> adobe reader 9
>>>> >>>>>> avg free 8.5
>>>> >>>>>> windows firewall
>>>>
>>>> .
>>>>
>>
>>
>
>


From: Joao Tirlone on

"elisabeth singendonk" <esingendonk(a)gmail.com> escreveu na mensagem
news:e8sRgrIwKHA.3536(a)TK2MSFTNGP06.phx.gbl...
>
> "Mark" <Mark(a)discussions.microsoft.com> schreef in bericht
> news:89646E66-D2A0-456A-BF53-8E5E554C91E0(a)microsoft.com...
>> Hi,
>>
>> Please can you help me?
>>
>> I am having problems trying to send a word document (with a web site
>> hyperlink) and the same link in the message body of an email. The word
>> file
>> is my CV and the link relates to my web site where examples of my work
>> can be
>> found (i.e nothing dodgy, im just looking for a new job). The word
>> document
>> has also been converted as pdf with the web site link. Both document
>> links
>> work fine outside of outlook express.
>>
>> The message will send (can see the progress bar), but it is not recieved
>> and
>> does not show up on the virgin server? I have sent this to my self to
>> proove
>> this. If i re-send the message without the word document, with the
>> hyperlink
>> removed from the message body and only the pdf attached, it works fine?
>>
>> I have enabled pop3 on the virgin server, used the recent virgin message
>> fix
>> tool and un-checked "do not allow attachements" within oultook and still
>> it
>> wont send the discussed message?
>>
>> Please can you help me to fix this as i really need to send out my CV
>> with
>> the web site link, thank you.
>>
>> I am using:
>>
>> @virgin.net (email account)
>> Outlook express 6
>> XP home service pack 2
>> Word 2002
>> adobe reader 9
>> avg free 8.5
>> windows firewall
>>
>> Thank you,
>>
>
>


From: aadriano-f on

"Zac Thompson" <ZThompson0901(a)yahoo.com> escreveu na mensagem
news:um$F8b1zKHA.3884(a)TK2MSFTNGP06.phx.gbl...
>
> "Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message
> news:ee75sW1zKHA.5164(a)TK2MSFTNGP04.phx.gbl...
>>
>> "Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message
>> news:OlZEgQ1zKHA.4328(a)TK2MSFTNGP04.phx.gbl...
>>>
>>> "Mark" <Mark(a)discussions.microsoft.com> wrote in message
>>> news:E8F9857B-7A7B-4ED7-A418-0C5F36B963CD(a)microsoft.com...
>>>> Thank you, is this something i have no control over, i.e. the virgin
>>>> server?
>>>>
>>>> "PA Bear [MS MVP]" wrote:
>>>>
>>>>> Then that leaves us with only one possible cause...
>>>>>
>>>>> >> 1. Anti-virus filtering on the outgoing (SMTP) mailserver
>>>>>
>>>>> ....and or the recipient's incoming mailserver.
>>>>>
>>>>>
>>>>> Mark wrote:
>>>>> > Thank you,
>>>>> >
>>>>> > I have created a new identity, but it still doesnt work.
>>>>> >
>>>>> > All versions of Norton have been removed with the norton tool -
>>>>> > this was
>>>>> > one of the first things i did after re-formatting / fresh reinstall.
>>>>> > I
>>>>> > used
>>>>> > the tool a few times to make sure!!
>>>>> >
>>>>> > Tonight i thought i would do one more test by sending the message to
>>>>> > myself
>>>>> > and a copy to my daughter via web mail. I received the message fine
>>>>> > but
>>>>> > my
>>>>> > daughter did not? I have 5 email adresses with this account (1 of
>>>>> > which is
>>>>> > my daughters and is on a laptop rather than my pc). I tried it from
>>>>> > each
>>>>> > and got the same result - only the email address acount that i sent
>>>>> > it
>>>>> > from
>>>>> > would recieve. Therefore i am not confident in sending out my CV
>>>>> > this way
>>>>> > as i cant be 100% sure that it will work?
>>>>> >
>>>>> > I just dont know what to do anymore, i think the traditional post
>>>>> > will be
>>>>> > the only way now?
>>>>> >
>>>>> > "PA Bear [MS MVP]" wrote:
>>>>> >
>>>>> >> Since (1) a copy of the sent message (with the attachment) is found
>>>>> >> in
>>>>> >> Sent
>>>>> >> Items folder and since (2) no email scanning is involved now and
>>>>> >> since
>>>>> >> (3)
>>>>> >> you do not see the same behavior when sending via the webmail page
>>>>> >> and
>>>>> >> since (4) you are not sending via the same outgoing mailserver when
>>>>> >> sending via the webmail page as when sending from OE, [<whew>] I
>>>>> >> can only
>>>>> >> think of three possible causes for the behavior:
>>>>> >>
>>>>> >> 1. Anti-virus filtering on the outgoing (SMTP) mailserver;
>>>>> >>
>>>>> >> 2. A corrupt identity; and/or
>>>>> >>
>>>>> >> 3. Persistant Norton "leftovers" (assuming the Norton free trial
>>>>> >> /was/
>>>>> >> reinstalled when you did the clean install of Windows using the
>>>>> >> disk that
>>>>> >> came with the computer or the hidden Recovery partition).
>>>>> >>
>>>>> >> You have no control over #1 so first see if the behavior persists
>>>>> >> when
>>>>> >> sending such an email with your mail account set-up in a new
>>>>> >> identity
>>>>> >> (File |
>>>>> >> Identities | Add new identity).
>>>>> >>
>>>>> >>
>>>>> >> Mark wrote:
>>>>> >>> I am sorry, i posted the last reply twice and dont know how to
>>>>> >>> remove
>>>>> >>> the
>>>>> >>> duplicate?
>>>>> >>>
>>>>> >>> Anyway, i have tried sending the same full message both from
>>>>> >>> outlook and
>>>>> >>> webmail. It only works via webmail and this seems to be my only
>>>>> >>> option
>>>>> >>> at
>>>>> >>> the minute. But i would like to try and sort it out through
>>>>> >>> outlook as
>>>>> >>> well
>>>>> >>> please?
>>>>> >>>
>>>>> >>>> thank you - please find below the answers:
>>>>> >>>>
>>>>> >>>> 1. Yes
>>>>> >>>>
>>>>> >>>> 2. No
>>>>> >>>>
>>>>> >>>> 3 + 4a. Separate messages with no message text, from virgin
>>>>> >>>> webmail:
>>>>> >>>>
>>>>> >>>> Word - yes to both
>>>>> >>>> PDF - yes to both
>>>>> >>>>
>>>>> >>>> 3 + 4b. Separate messages with message text + web link, from
>>>>> >>>> virgin
>>>>> >>>> webmail:
>>>>> >>>>
>>>>> >>>> Word - yes to both
>>>>> >>>> PDF - yes to both
>>>>> >>>>
>>>>> >>>> 3 + 4c. 1 message with message text + web link, from virgin
>>>>> >>>> webmail:
>>>>> >>>>
>>>>> >>>> Word + pdf in same message- yes to both
>>>>> >>>>
>>>>> >>>> 5. Norton 2002 (full 12 months with pc purchase), versons 2005
>>>>> >>>> and 360
>>>>> >>>> purchsed later and all removed will norton tool after
>>>>> >>>> subscription
>>>>> >>>> ended.
>>>>> >>>> Reformated since to windows only (i.e no extra software as
>>>>> >>>> included
>>>>> >>>> with
>>>>> >>>> packard bell pc).
>>>>> >>>>
>>>>> >>>> 6. I havent had time to do a back up first and not prepared to
>>>>> >>>> risk
>>>>> >>>> installing SP3 until i do so (was going to do it over Christmas
>>>>> >>>> 2009).
>>>>> >>>> Only
>>>>> >>>> have a CDR drive to back up 11gb and just dont have the time at
>>>>> >>>> the
>>>>> >>>> minute.
>>>>> >>>> Not intending on purchasing a external drive.
>>>>> >>>>
>>>>> >>>> I spent 2hrs with virgin yesterday using their on line chat who
>>>>> >>>> accesed
>>>>> >>>> my
>>>>> >>>> pc. They could not fix it and said they would come back with a
>>>>> >>>> solution,
>>>>> >>>> which they havent as yet.
>>>>> >>>>
>>>>> >>>> But after answering your questions i have decided to send the
>>>>> >>>> intended
>>>>> >>>> message again from outlook - send, goes into sent folder but does
>>>>> >>>> not
>>>>> >>>> arrive in my inbox or at virgin. I think by the sound of things
>>>>> >>>> it must
>>>>> >>>> be
>>>>> >>>> to do with outlook on my pc?
>>>>> >>>>
>>>>> >>>> Hopefully this will shed a bit of light onto this strange
>>>>> >>>> problem?
>>>>> >>>>
>>>>> >>>> "PA Bear [MS MVP]" wrote:
>>>>> >>>>
>>>>> >>>>> In no certain order...
>>>>> >>>>>
>>>>> >>>>> 1. Does a copy of the sent message show up in Sent Items folder?
>>>>> >>>>>
>>>>> >>>>> 2. Is the message found in your Virgin.net webmail inbox?
>>>>> >>>>>
>>>>> >>>>> 3. If you send the same PDF file as an attachment from your
>>>>> >>>>> webmail
>>>>> >>>>> page,
>>>>> >>>>> does the message & attachment show up in either inbox?
>>>>> >>>>>
>>>>> >>>>> 4. If you do not convert the Word document to a PDF file and
>>>>> >>>>> attach
>>>>> >>>>> the
>>>>> >>>>> DOC file to an email, does the message arrive in either inbox?
>>>>> >>>>>
>>>>> >>>>> 5. Has a(another) Norton or McAfee application ever been
>>>>> >>>>> installed on
>>>>> >>>>> the
>>>>> >>>>> computer (e.g., a free-trial version that came preinstalled when
>>>>> >>>>> you
>>>>> >>>>> bought it)?
>>>>> >>>>>
>>>>> >>>>> 6. Why hasn't WinXP SP3 been installed yet?
>>>>> >>>>>
>>>>> >>>>> [Extended Support for WinXP SP2 ends on 10 July 2010. After that
>>>>> >>>>> date,
>>>>> >>>>> computers running WinXP SP2 will NOT be offered any further
>>>>> >>>>> critical
>>>>> >>>>> security updates, Automatic Updates will not work, and Windows
>>>>> >>>>> Update
>>>>> >>>>> website will not be accessible until SP3 is installed.]
>>>>> >>>>>
>>>>> >>>>>
>>>>> >>>>> Mark wrote:
>>>>> >>>>>> I have unistalled AVG using their removal tool as i did not
>>>>> >>>>>> unistal
>>>>> >>>>>> fully. Changed my mind and installed the Microsoft Security
>>>>> >>>>>> Essentials,
>>>>> >>>>>> which has updated and completed its first scan without any
>>>>> >>>>>> viruses
>>>>> >>>>>> found.
>>>>> >>>>>>
>>>>> >>>>>> Afterwards i then re-sent the message and still havent recieved
>>>>> >>>>>> it?
>>>>> >>>>>>
>>>>> >>>>>>> ok, thank you - i will reinstall tonight. I have been
>>>>> >>>>>>> recomended
>>>>> >>>>>>> another
>>>>> >>>>>>> virus checker called
>>>>> >>>>>>> comodo and might give that a try instead.
>>>>> >>>>>>>
>>>>> >>>>>>> "PA Bear [MS MVP]" wrote:
>>>>> >>>>>>>> Uninstall AVG & reboot, then do a fresh install of AVG Free
>>>>> >>>>>>>> 9.0.
>>>>> >>>>>>>> [1]
>>>>> >>>>>>>> This
>>>>> >>>>>>>> time select the CUSTOM install option and do NOT install
>>>>> >>>>>>>> (i.e.,
>>>>> >>>>>>>> uncheck) Linkscanner, Search-Shield, Active Surf-Shield,
>>>>> >>>>>>>> Security
>>>>> >>>>>>>> toolbar, or any of the email scanning components.
>>>>> >>>>>>>>
>>>>> >>>>>>>> . Why you don't need your anti-virus to scan your email
>>>>> >>>>>>>>
>>>>> >>>>>>>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
>>>>> >>>>>>>>
>>>>> >>>>>>>> ================
>>>>> >>>>>>>> [1] Or consider replacing AVG with Microsoft Security
>>>>> >>>>>>>> Essentials
>>>>> >>>>>>>> (http://www.microsoft.com/security_essentials/default.aspx)
>>>>> >>>>>>>> or
>>>>> >>>>>>>> Avira
>>>>> >>>>>>>> AntiVir
>>>>> >>>>>>>> (http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.htm),
>>>>> >>>>>>>> both free and much more reliable than AVG IMHO.
>>>>> >>>>>>>>
>>>>> >>>>>>>>
>>>>> >>>>>>>> Mark wrote:
>>>>> >>>>>>>>> Yes, the pdf file is an attachment (with a web link in the
>>>>> >>>>>>>>> text
>>>>> >>>>>>>>> body)
>>>>> >>>>>>>>>
>>>>> >>>>>>>>> AVG is configured to set to scan incoming emails only - i
>>>>> >>>>>>>>> have
>>>>> >>>>>>>>> also
>>>>> >>>>>>>>> tried
>>>>> >>>>>>>>> turning this off and resending the message, but i makes no
>>>>> >>>>>>>>> difference
>>>>> >>>>>>>>> as
>>>>> >>>>>>>>> the
>>>>> >>>>>>>>> message still does not arrive (with a word file attachement
>>>>> >>>>>>>>> and a
>>>>> >>>>>>>>> web
>>>>> >>>>>>>>> link in the message body)?
>>>>> >>>>>>>>>
>>>>> >>>>>>>>> I dont think the pdf file is a problem as i can send and
>>>>> >>>>>>>>> recieve
>>>>> >>>>>>>>> these. It seesm to be with word file attachements and web
>>>>> >>>>>>>>> links
>>>>> >>>>>>>>> with
>>>>> >>>>>>>>> the message
>>>>> >>>>>>>>> body.
>>>>> >>>>>>>>> Thus if i attach a pdf file with this combination it never
>>>>> >>>>>>>>> arrives?
>>>>> >>>>>>>>>
>>>>> >>>>>>>>> Thank you
>>>>> >>>>>>>>>
>>>>> >>>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>> >>>>>>>>>
>>>>> >>>>>>>>>> Is the PDF file an attachment?
>>>>> >>>>>>>>>>
>>>>> >>>>>>>>>> Is AVG configured to scan incoming and outgoing mail?
>>>>> >>>>>>>>>> --
>>>>> >>>>>>>>>> ~Robear Dyer (PA Bear)
>>>>> >>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>> >>>>>>>>>>
>>>>> >>>>>>>>>>
>>>>> >>>>>>>>>> Mark wrote:
>>>>> >>>>>>>>>>> I am having problems trying to send a word document (with
>>>>> >>>>>>>>>>> a web
>>>>> >>>>>>>>>>> site
>>>>> >>>>>>>>>>> hyperlink) and the same link in the message body of an
>>>>> >>>>>>>>>>> email.
>>>>> >>>>>>>>>>> The
>>>>> >>>>>>>>>>> word
>>>>> >>>>>>>>>>> file
>>>>> >>>>>>>>>>> is my CV and the link relates to my web site where
>>>>> >>>>>>>>>>> examples of
>>>>> >>>>>>>>>>> my
>>>>> >>>>>>>>>>> work
>>>>> >>>>>>>>>>> can
>>>>> >>>>>>>>>>> be found (i.e nothing dodgy, im just looking for a new
>>>>> >>>>>>>>>>> job). The
>>>>> >>>>>>>>>>> word document has also been converted as pdf with the web
>>>>> >>>>>>>>>>> site
>>>>> >>>>>>>>>>> link. Both document links work fine outside of outlook
>>>>> >>>>>>>>>>> express.
>>>>> >>>>>>>>>>>
>>>>> >>>>>>>>>>> The message will send (can see the progress bar), but it
>>>>> >>>>>>>>>>> is not
>>>>> >>>>>>>>>>> recieved and
>>>>> >>>>>>>>>>> does not show up on the virgin server? I have sent this to
>>>>> >>>>>>>>>>> my
>>>>> >>>>>>>>>>> self
>>>>> >>>>>>>>>>> to proove
>>>>> >>>>>>>>>>> this. If i re-send the message without the word document,
>>>>> >>>>>>>>>>> with
>>>>> >>>>>>>>>>> the
>>>>> >>>>>>>>>>> hyperlink
>>>>> >>>>>>>>>>> removed from the message body and only the pdf attached,
>>>>> >>>>>>>>>>> it
>>>>> >>>>>>>>>>> works
>>>>> >>>>>>>>>>> fine?
>>>>> >>>>>>>>>>>
>>>>> >>>>>>>>>>> I have enabled pop3 on the virgin server, used the recent
>>>>> >>>>>>>>>>> virgin
>>>>> >>>>>>>>>>> message fix
>>>>> >>>>>>>>>>> tool and un-checked "do not allow attachements" within
>>>>> >>>>>>>>>>> oultook
>>>>> >>>>>>>>>>> and
>>>>> >>>>>>>>>>> still it
>>>>> >>>>>>>>>>> wont send the discussed message?
>>>>> >>>>>>>>>>>
>>>>> >>>>>>>>>>> Please can you help me to fix this as i really need to
>>>>> >>>>>>>>>>> send out
>>>>> >>>>>>>>>>> my
>>>>> >>>>>>>>>>> CV with
>>>>> >>>>>>>>>>> the web site link, thank you.
>>>>> >>>>>>>>>>>
>>>>> >>>>>>>>>>> I am using:
>>>>> >>>>>>>>>>>
>>>>> >>>>>>>>>>> @virgin.net (email account)
>>>>> >>>>>>>>>>> Outlook express 6
>>>>> >>>>>>>>>>> XP home service pack 2
>>>>> >>>>>>>>>>> Word 2002
>>>>> >>>>>>>>>>> adobe reader 9
>>>>> >>>>>>>>>>> avg free 8.5
>>>>> >>>>>>>>>>> windows firewall
>>>>> >>>>>
>>>>> >>>>> .
>>>>> >>
>>>>> >> .
>>>>>
>>>>> .
>>>>>
>>>
>>>
>>
>>
>
>


From: ���ͳ� on
NiMi sipar rom a
"Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message
news:ulp7eW1zKHA.5940(a)TK2MSFTNGP02.phx.gbl...
>
> "Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message
> news:%23VExnQ1zKHA.5548(a)TK2MSFTNGP06.phx.gbl...
>>
>> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message
>> news:uMC9IPAvKHA.4752(a)TK2MSFTNGP04.phx.gbl...
>>> You could always get yourself a free Gmail or Hotmail account, both of
>>> which can be accessed in OE.
>>>
>>>
>>> Mark wrote:
>>>> Changing could be my only choice then. I am certain i have been able to
>>>> send
>>>> massges like this in the past. Thus, if it is virgin i bet it is
>>>> related to
>>>> their recent email overhaul?
>>>>
>>>> All the best and thank you for your help
>>>>
>>>> "PA Bear [MS MVP]" wrote:
>>>>
>>>>> You have no control over this, no. But you can get another ISP,
>>>>> hopefully
>>>>> one where any such scanning isn't as intrusive.
>>>>>
>>>>> Mark wrote:
>>>>>> Thank you, is this something i have no control over, i.e. the virgin
>>>>>> server?
>>>>>>
>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>
>>>>>>> Then that leaves us with only one possible cause...
>>>>>>>
>>>>>>>>> 1. Anti-virus filtering on the outgoing (SMTP) mailserver
>>>>>>>
>>>>>>> ....and or the recipient's incoming mailserver.
>>>>>>>
>>>>>>>
>>>>>>> Mark wrote:
>>>>>>>> Thank you,
>>>>>>>>
>>>>>>>> I have created a new identity, but it still doesnt work.
>>>>>>>>
>>>>>>>> All versions of Norton have been removed with the norton tool -
>>>>>>>> this
>>>>>>>> was
>>>>>>>> one of the first things i did after re-formatting / fresh
>>>>>>>> reinstall. I
>>>>>>>> used
>>>>>>>> the tool a few times to make sure!!
>>>>>>>>
>>>>>>>> Tonight i thought i would do one more test by sending the message
>>>>>>>> to
>>>>>>>> myself
>>>>>>>> and a copy to my daughter via web mail. I received the message
>>>>>>>> fine but
>>>>>>>> my
>>>>>>>> daughter did not? I have 5 email adresses with this account (1 of
>>>>>>>> which
>>>>>>>> is
>>>>>>>> my daughters and is on a laptop rather than my pc). I tried it from
>>>>>>>> each
>>>>>>>> and got the same result - only the email address acount that i sent
>>>>>>>> it
>>>>>>>> from
>>>>>>>> would recieve. Therefore i am not confident in sending out my CV
>>>>>>>> this
>>>>>>>> way
>>>>>>>> as i cant be 100% sure that it will work?
>>>>>>>>
>>>>>>>> I just dont know what to do anymore, i think the traditional post
>>>>>>>> will
>>>>>>>> be
>>>>>>>> the only way now?
>>>>>>>>
>>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>>
>>>>>>>>> Since (1) a copy of the sent message (with the attachment) is
>>>>>>>>> found in
>>>>>>>>> Sent
>>>>>>>>> Items folder and since (2) no email scanning is involved now and
>>>>>>>>> since
>>>>>>>>> (3)
>>>>>>>>> you do not see the same behavior when sending via the webmail page
>>>>>>>>> and
>>>>>>>>> since (4) you are not sending via the same outgoing mailserver
>>>>>>>>> when
>>>>>>>>> sending via the webmail page as when sending from OE, [<whew>] I
>>>>>>>>> can
>>>>>>>>> only
>>>>>>>>> think of three possible causes for the behavior:
>>>>>>>>>
>>>>>>>>> 1. Anti-virus filtering on the outgoing (SMTP) mailserver;
>>>>>>>>>
>>>>>>>>> 2. A corrupt identity; and/or
>>>>>>>>>
>>>>>>>>> 3. Persistant Norton "leftovers" (assuming the Norton free trial
>>>>>>>>> /was/
>>>>>>>>> reinstalled when you did the clean install of Windows using the
>>>>>>>>> disk
>>>>>>>>> that
>>>>>>>>> came with the computer or the hidden Recovery partition).
>>>>>>>>>
>>>>>>>>> You have no control over #1 so first see if the behavior persists
>>>>>>>>> when
>>>>>>>>> sending such an email with your mail account set-up in a new
>>>>>>>>> identity
>>>>>>>>> (File |
>>>>>>>>> Identities | Add new identity).
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Mark wrote:
>>>>>>>>>> I am sorry, i posted the last reply twice and dont know how to
>>>>>>>>>> remove
>>>>>>>>>> the
>>>>>>>>>> duplicate?
>>>>>>>>>>
>>>>>>>>>> Anyway, i have tried sending the same full message both from
>>>>>>>>>> outlook
>>>>>>>>>> and
>>>>>>>>>> webmail. It only works via webmail and this seems to be my only
>>>>>>>>>> option
>>>>>>>>>> at
>>>>>>>>>> the minute. But i would like to try and sort it out through
>>>>>>>>>> outlook as
>>>>>>>>>> well
>>>>>>>>>> please?
>>>>>>>>>>
>>>>>>>>>>> thank you - please find below the answers:
>>>>>>>>>>>
>>>>>>>>>>> 1. Yes
>>>>>>>>>>>
>>>>>>>>>>> 2. No
>>>>>>>>>>>
>>>>>>>>>>> 3 + 4a. Separate messages with no message text, from virgin
>>>>>>>>>>> webmail:
>>>>>>>>>>>
>>>>>>>>>>> Word - yes to both
>>>>>>>>>>> PDF - yes to both
>>>>>>>>>>>
>>>>>>>>>>> 3 + 4b. Separate messages with message text + web link, from
>>>>>>>>>>> virgin
>>>>>>>>>>> webmail:
>>>>>>>>>>>
>>>>>>>>>>> Word - yes to both
>>>>>>>>>>> PDF - yes to both
>>>>>>>>>>>
>>>>>>>>>>> 3 + 4c. 1 message with message text + web link, from virgin
>>>>>>>>>>> webmail:
>>>>>>>>>>>
>>>>>>>>>>> Word + pdf in same message- yes to both
>>>>>>>>>>>
>>>>>>>>>>> 5. Norton 2002 (full 12 months with pc purchase), versons 2005
>>>>>>>>>>> and
>>>>>>>>>>> 360
>>>>>>>>>>> purchsed later and all removed will norton tool after
>>>>>>>>>>> subscription
>>>>>>>>>>> ended.
>>>>>>>>>>> Reformated since to windows only (i.e no extra software as
>>>>>>>>>>> included
>>>>>>>>>>> with
>>>>>>>>>>> packard bell pc).
>>>>>>>>>>>
>>>>>>>>>>> 6. I havent had time to do a back up first and not prepared to
>>>>>>>>>>> risk
>>>>>>>>>>> installing SP3 until i do so (was going to do it over Christmas
>>>>>>>>>>> 2009).
>>>>>>>>>>> Only
>>>>>>>>>>> have a CDR drive to back up 11gb and just dont have the time at
>>>>>>>>>>> the
>>>>>>>>>>> minute.
>>>>>>>>>>> Not intending on purchasing a external drive.
>>>>>>>>>>>
>>>>>>>>>>> I spent 2hrs with virgin yesterday using their on line chat who
>>>>>>>>>>> accesed
>>>>>>>>>>> my
>>>>>>>>>>> pc. They could not fix it and said they would come back with a
>>>>>>>>>>> solution,
>>>>>>>>>>> which they havent as yet.
>>>>>>>>>>>
>>>>>>>>>>> But after answering your questions i have decided to send the
>>>>>>>>>>> intended
>>>>>>>>>>> message again from outlook - send, goes into sent folder but
>>>>>>>>>>> does not
>>>>>>>>>>> arrive in my inbox or at virgin. I think by the sound of things
>>>>>>>>>>> it
>>>>>>>>>>> must
>>>>>>>>>>> be
>>>>>>>>>>> to do with outlook on my pc?
>>>>>>>>>>>
>>>>>>>>>>> Hopefully this will shed a bit of light onto this strange
>>>>>>>>>>> problem?
>>>>>>>>>>>
>>>>>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>>>>>
>>>>>>>>>>>> In no certain order...
>>>>>>>>>>>>
>>>>>>>>>>>> 1. Does a copy of the sent message show up in Sent Items
>>>>>>>>>>>> folder?
>>>>>>>>>>>>
>>>>>>>>>>>> 2. Is the message found in your Virgin.net webmail inbox?
>>>>>>>>>>>>
>>>>>>>>>>>> 3. If you send the same PDF file as an attachment from your
>>>>>>>>>>>> webmail
>>>>>>>>>>>> page,
>>>>>>>>>>>> does the message & attachment show up in either inbox?
>>>>>>>>>>>>
>>>>>>>>>>>> 4. If you do not convert the Word document to a PDF file and
>>>>>>>>>>>> attach
>>>>>>>>>>>> the
>>>>>>>>>>>> DOC file to an email, does the message arrive in either inbox?
>>>>>>>>>>>>
>>>>>>>>>>>> 5. Has a(another) Norton or McAfee application ever been
>>>>>>>>>>>> installed
>>>>>>>>>>>> on
>>>>>>>>>>>> the
>>>>>>>>>>>> computer (e.g., a free-trial version that came preinstalled
>>>>>>>>>>>> when you
>>>>>>>>>>>> bought it)?
>>>>>>>>>>>>
>>>>>>>>>>>> 6. Why hasn't WinXP SP3 been installed yet?
>>>>>>>>>>>>
>>>>>>>>>>>> [Extended Support for WinXP SP2 ends on 10 July 2010. After
>>>>>>>>>>>> that
>>>>>>>>>>>> date,
>>>>>>>>>>>> computers running WinXP SP2 will NOT be offered any further
>>>>>>>>>>>> critical
>>>>>>>>>>>> security updates, Automatic Updates will not work, and Windows
>>>>>>>>>>>> Update
>>>>>>>>>>>> website will not be accessible until SP3 is installed.]
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Mark wrote:
>>>>>>>>>>>>> I have unistalled AVG using their removal tool as i did not
>>>>>>>>>>>>> unistal
>>>>>>>>>>>>> fully. Changed my mind and installed the Microsoft Security
>>>>>>>>>>>>> Essentials,
>>>>>>>>>>>>> which has updated and completed its first scan without any
>>>>>>>>>>>>> viruses
>>>>>>>>>>>>> found.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Afterwards i then re-sent the message and still havent
>>>>>>>>>>>>> recieved it?
>>>>>>>>>>>>>
>>>>>>>>>>>>>> ok, thank you - i will reinstall tonight. I have been
>>>>>>>>>>>>>> recomended
>>>>>>>>>>>>>> another
>>>>>>>>>>>>>> virus checker called
>>>>>>>>>>>>>> comodo and might give that a try instead.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>>>>>>>>> Uninstall AVG & reboot, then do a fresh install of AVG Free
>>>>>>>>>>>>>>> 9.0.
>>>>>>>>>>>>>>> [1]
>>>>>>>>>>>>>>> This
>>>>>>>>>>>>>>> time select the CUSTOM install option and do NOT install
>>>>>>>>>>>>>>> (i.e.,
>>>>>>>>>>>>>>> uncheck) Linkscanner, Search-Shield, Active Surf-Shield,
>>>>>>>>>>>>>>> Security
>>>>>>>>>>>>>>> toolbar, or any of the email scanning components.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> . Why you don't need your anti-virus to scan your email
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> ================
>>>>>>>>>>>>>>> [1] Or consider replacing AVG with Microsoft Security
>>>>>>>>>>>>>>> Essentials
>>>>>>>>>>>>>>> (http://www.microsoft.com/security_essentials/default.aspx)
>>>>>>>>>>>>>>> or
>>>>>>>>>>>>>>> Avira
>>>>>>>>>>>>>>> AntiVir
>>>>>>>>>>>>>>> (http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.htm),
>>>>>>>>>>>>>>> both free and much more reliable than AVG IMHO.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Mark wrote:
>>>>>>>>>>>>>>>> Yes, the pdf file is an attachment (with a web link in the
>>>>>>>>>>>>>>>> text
>>>>>>>>>>>>>>>> body)
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> AVG is configured to set to scan incoming emails only - i
>>>>>>>>>>>>>>>> have
>>>>>>>>>>>>>>>> also
>>>>>>>>>>>>>>>> tried
>>>>>>>>>>>>>>>> turning this off and resending the message, but i makes no
>>>>>>>>>>>>>>>> difference
>>>>>>>>>>>>>>>> as
>>>>>>>>>>>>>>>> the
>>>>>>>>>>>>>>>> message still does not arrive (with a word file attachement
>>>>>>>>>>>>>>>> and
>>>>>>>>>>>>>>>> a
>>>>>>>>>>>>>>>> web
>>>>>>>>>>>>>>>> link in the message body)?
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I dont think the pdf file is a problem as i can send and
>>>>>>>>>>>>>>>> recieve
>>>>>>>>>>>>>>>> these. It seesm to be with word file attachements and web
>>>>>>>>>>>>>>>> links
>>>>>>>>>>>>>>>> with
>>>>>>>>>>>>>>>> the message
>>>>>>>>>>>>>>>> body.
>>>>>>>>>>>>>>>> Thus if i attach a pdf file with this combination it never
>>>>>>>>>>>>>>>> arrives?
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Thank you
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Is the PDF file an attachment?
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Is AVG configured to scan incoming and outgoing mail?
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>>>>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Mark wrote:
>>>>>>>>>>>>>>>>>> I am having problems trying to send a word document (with
>>>>>>>>>>>>>>>>>> a
>>>>>>>>>>>>>>>>>> web
>>>>>>>>>>>>>>>>>> site
>>>>>>>>>>>>>>>>>> hyperlink) and the same link in the message body of an
>>>>>>>>>>>>>>>>>> email.
>>>>>>>>>>>>>>>>>> The
>>>>>>>>>>>>>>>>>> word
>>>>>>>>>>>>>>>>>> file
>>>>>>>>>>>>>>>>>> is my CV and the link relates to my web site where
>>>>>>>>>>>>>>>>>> examples of
>>>>>>>>>>>>>>>>>> my
>>>>>>>>>>>>>>>>>> work
>>>>>>>>>>>>>>>>>> can
>>>>>>>>>>>>>>>>>> be found (i.e nothing dodgy, im just looking for a new
>>>>>>>>>>>>>>>>>> job).
>>>>>>>>>>>>>>>>>> The
>>>>>>>>>>>>>>>>>> word document has also been converted as pdf with the web
>>>>>>>>>>>>>>>>>> site
>>>>>>>>>>>>>>>>>> link. Both document links work fine outside of outlook
>>>>>>>>>>>>>>>>>> express.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> The message will send (can see the progress bar), but it
>>>>>>>>>>>>>>>>>> is
>>>>>>>>>>>>>>>>>> not
>>>>>>>>>>>>>>>>>> recieved and
>>>>>>>>>>>>>>>>>> does not show up on the virgin server? I have sent this
>>>>>>>>>>>>>>>>>> to my
>>>>>>>>>>>>>>>>>> self
>>>>>>>>>>>>>>>>>> to proove
>>>>>>>>>>>>>>>>>> this. If i re-send the message without the word document,
>>>>>>>>>>>>>>>>>> with
>>>>>>>>>>>>>>>>>> the
>>>>>>>>>>>>>>>>>> hyperlink
>>>>>>>>>>>>>>>>>> removed from the message body and only the pdf attached,
>>>>>>>>>>>>>>>>>> it
>>>>>>>>>>>>>>>>>> works
>>>>>>>>>>>>>>>>>> fine?
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I have enabled pop3 on the virgin server, used the recent
>>>>>>>>>>>>>>>>>> virgin
>>>>>>>>>>>>>>>>>> message fix
>>>>>>>>>>>>>>>>>> tool and un-checked "do not allow attachements" within
>>>>>>>>>>>>>>>>>> oultook
>>>>>>>>>>>>>>>>>> and
>>>>>>>>>>>>>>>>>> still it
>>>>>>>>>>>>>>>>>> wont send the discussed message?
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Please can you help me to fix this as i really need to
>>>>>>>>>>>>>>>>>> send
>>>>>>>>>>>>>>>>>> out
>>>>>>>>>>>>>>>>>> my
>>>>>>>>>>>>>>>>>> CV with
>>>>>>>>>>>>>>>>>> the web site link, thank you.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I am using:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> @virgin.net (email account)
>>>>>>>>>>>>>>>>>> Outlook express 6
>>>>>>>>>>>>>>>>>> XP home service pack 2
>>>>>>>>>>>>>>>>>> Word 2002
>>>>>>>>>>>>>>>>>> adobe reader 9
>>>>>>>>>>>>>>>>>> avg free 8.5
>>>>>>>>>>>>>>>>>> windows firewall
>>>>>>>>>>>>
>>>>>>>>>>>> .
>>>>>>>>>
>>>>>>>>> .
>>>
>>
>>
>
>


First  |  Prev  |  Next  |  Last
Pages: 19 20 21 22 23 24 25 26 27 28 29 30
Prev: OE6 Upgrade
Next: lee_santanoi@hotmail.com