Outlook 6 will not send messages with web site links?
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From: Zac Thompson on 29 Mar 2010 11:37 "Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message news:OMIYdQ1zKHA.5164(a)TK2MSFTNGP04.phx.gbl... > > "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message > news:uwlI8nxuKHA.6140(a)TK2MSFTNGP05.phx.gbl... >> Then that leaves us with only one possible cause... >> >>>> 1. Anti-virus filtering on the outgoing (SMTP) mailserver >> >> ...and or the recipient's incoming mailserver. >> >> >> Mark wrote: >>> Thank you, >>> >>> I have created a new identity, but it still doesnt work. >>> >>> All versions of Norton have been removed with the norton tool - this >>> was >>> one of the first things i did after re-formatting / fresh reinstall. I >>> used >>> the tool a few times to make sure!! >>> >>> Tonight i thought i would do one more test by sending the message to >>> myself >>> and a copy to my daughter via web mail. I received the message fine but >>> my >>> daughter did not? I have 5 email adresses with this account (1 of which >>> is >>> my daughters and is on a laptop rather than my pc). I tried it from each >>> and got the same result - only the email address acount that i sent it >>> from >>> would recieve. Therefore i am not confident in sending out my CV this >>> way >>> as i cant be 100% sure that it will work? >>> >>> I just dont know what to do anymore, i think the traditional post will >>> be >>> the only way now? >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> Since (1) a copy of the sent message (with the attachment) is found in >>>> Sent >>>> Items folder and since (2) no email scanning is involved now and since >>>> (3) >>>> you do not see the same behavior when sending via the webmail page and >>>> since (4) you are not sending via the same outgoing mailserver when >>>> sending via the webmail page as when sending from OE, [<whew>] I can >>>> only >>>> think of three possible causes for the behavior: >>>> >>>> 1. Anti-virus filtering on the outgoing (SMTP) mailserver; >>>> >>>> 2. A corrupt identity; and/or >>>> >>>> 3. Persistant Norton "leftovers" (assuming the Norton free trial /was/ >>>> reinstalled when you did the clean install of Windows using the disk >>>> that >>>> came with the computer or the hidden Recovery partition). >>>> >>>> You have no control over #1 so first see if the behavior persists when >>>> sending such an email with your mail account set-up in a new identity >>>> (File | >>>> Identities | Add new identity). >>>> >>>> >>>> Mark wrote: >>>>> I am sorry, i posted the last reply twice and dont know how to remove >>>>> the >>>>> duplicate? >>>>> >>>>> Anyway, i have tried sending the same full message both from outlook >>>>> and >>>>> webmail. It only works via webmail and this seems to be my only option >>>>> at >>>>> the minute. But i would like to try and sort it out through outlook as >>>>> well >>>>> please? >>>>> >>>>>> thank you - please find below the answers: >>>>>> >>>>>> 1. Yes >>>>>> >>>>>> 2. No >>>>>> >>>>>> 3 + 4a. Separate messages with no message text, from virgin webmail: >>>>>> >>>>>> Word - yes to both >>>>>> PDF - yes to both >>>>>> >>>>>> 3 + 4b. Separate messages with message text + web link, from virgin >>>>>> webmail: >>>>>> >>>>>> Word - yes to both >>>>>> PDF - yes to both >>>>>> >>>>>> 3 + 4c. 1 message with message text + web link, from virgin webmail: >>>>>> >>>>>> Word + pdf in same message- yes to both >>>>>> >>>>>> 5. Norton 2002 (full 12 months with pc purchase), versons 2005 and >>>>>> 360 >>>>>> purchsed later and all removed will norton tool after subscription >>>>>> ended. >>>>>> Reformated since to windows only (i.e no extra software as included >>>>>> with >>>>>> packard bell pc). >>>>>> >>>>>> 6. I havent had time to do a back up first and not prepared to risk >>>>>> installing SP3 until i do so (was going to do it over Christmas >>>>>> 2009). >>>>>> Only >>>>>> have a CDR drive to back up 11gb and just dont have the time at the >>>>>> minute. >>>>>> Not intending on purchasing a external drive. >>>>>> >>>>>> I spent 2hrs with virgin yesterday using their on line chat who >>>>>> accesed >>>>>> my >>>>>> pc. They could not fix it and said they would come back with a >>>>>> solution, >>>>>> which they havent as yet. >>>>>> >>>>>> But after answering your questions i have decided to send the >>>>>> intended >>>>>> message again from outlook - send, goes into sent folder but does not >>>>>> arrive in my inbox or at virgin. I think by the sound of things it >>>>>> must >>>>>> be >>>>>> to do with outlook on my pc? >>>>>> >>>>>> Hopefully this will shed a bit of light onto this strange problem? >>>>>> >>>>>> "PA Bear [MS MVP]" wrote: >>>>>> >>>>>>> In no certain order... >>>>>>> >>>>>>> 1. Does a copy of the sent message show up in Sent Items folder? >>>>>>> >>>>>>> 2. Is the message found in your Virgin.net webmail inbox? >>>>>>> >>>>>>> 3. If you send the same PDF file as an attachment from your webmail >>>>>>> page, >>>>>>> does the message & attachment show up in either inbox? >>>>>>> >>>>>>> 4. If you do not convert the Word document to a PDF file and attach >>>>>>> the >>>>>>> DOC file to an email, does the message arrive in either inbox? >>>>>>> >>>>>>> 5. Has a(another) Norton or McAfee application ever been installed >>>>>>> on >>>>>>> the >>>>>>> computer (e.g., a free-trial version that came preinstalled when you >>>>>>> bought it)? >>>>>>> >>>>>>> 6. Why hasn't WinXP SP3 been installed yet? >>>>>>> >>>>>>> [Extended Support for WinXP SP2 ends on 10 July 2010. After that >>>>>>> date, >>>>>>> computers running WinXP SP2 will NOT be offered any further critical >>>>>>> security updates, Automatic Updates will not work, and Windows >>>>>>> Update >>>>>>> website will not be accessible until SP3 is installed.] >>>>>>> >>>>>>> >>>>>>> Mark wrote: >>>>>>>> I have unistalled AVG using their removal tool as i did not unistal >>>>>>>> fully. Changed my mind and installed the Microsoft Security >>>>>>>> Essentials, >>>>>>>> which has updated and completed its first scan without any viruses >>>>>>>> found. >>>>>>>> >>>>>>>> Afterwards i then re-sent the message and still havent recieved it? >>>>>>>> >>>>>>>>> ok, thank you - i will reinstall tonight. I have been recomended >>>>>>>>> another >>>>>>>>> virus checker called >>>>>>>>> comodo and might give that a try instead. >>>>>>>>> >>>>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>>>>> Uninstall AVG & reboot, then do a fresh install of AVG Free 9.0. >>>>>>>>>> [1] >>>>>>>>>> This >>>>>>>>>> time select the CUSTOM install option and do NOT install (i.e., >>>>>>>>>> uncheck) Linkscanner, Search-Shield, Active Surf-Shield, Security >>>>>>>>>> toolbar, or any of the email scanning components. >>>>>>>>>> >>>>>>>>>> . Why you don't need your anti-virus to scan your email >>>>>>>>>> >>>>>>>>>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm >>>>>>>>>> >>>>>>>>>> ================ >>>>>>>>>> [1] Or consider replacing AVG with Microsoft Security Essentials >>>>>>>>>> (http://www.microsoft.com/security_essentials/default.aspx) or >>>>>>>>>> Avira >>>>>>>>>> AntiVir >>>>>>>>>> (http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.htm), >>>>>>>>>> both free and much more reliable than AVG IMHO. >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Mark wrote: >>>>>>>>>>> Yes, the pdf file is an attachment (with a web link in the text >>>>>>>>>>> body) >>>>>>>>>>> >>>>>>>>>>> AVG is configured to set to scan incoming emails only - i have >>>>>>>>>>> also >>>>>>>>>>> tried >>>>>>>>>>> turning this off and resending the message, but i makes no >>>>>>>>>>> difference >>>>>>>>>>> as >>>>>>>>>>> the >>>>>>>>>>> message still does not arrive (with a word file attachement and >>>>>>>>>>> a >>>>>>>>>>> web >>>>>>>>>>> link in the message body)? >>>>>>>>>>> >>>>>>>>>>> I dont think the pdf file is a problem as i can send and recieve >>>>>>>>>>> these. It seesm to be with word file attachements and web links >>>>>>>>>>> with >>>>>>>>>>> the message >>>>>>>>>>> body. >>>>>>>>>>> Thus if i attach a pdf file with this combination it never >>>>>>>>>>> arrives? >>>>>>>>>>> >>>>>>>>>>> Thank you >>>>>>>>>>> >>>>>>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>>>>>> >>>>>>>>>>>> Is the PDF file an attachment? >>>>>>>>>>>> >>>>>>>>>>>> Is AVG configured to scan incoming and outgoing mail? >>>>>>>>>>>> -- >>>>>>>>>>>> ~Robear Dyer (PA Bear) >>>>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> Mark wrote: >>>>>>>>>>>>> I am having problems trying to send a word document (with a >>>>>>>>>>>>> web >>>>>>>>>>>>> site >>>>>>>>>>>>> hyperlink) and the same link in the message body of an email. >>>>>>>>>>>>> The >>>>>>>>>>>>> word >>>>>>>>>>>>> file >>>>>>>>>>>>> is my CV and the link relates to my web site where examples of >>>>>>>>>>>>> my >>>>>>>>>>>>> work >>>>>>>>>>>>> can >>>>>>>>>>>>> be found (i.e nothing dodgy, im just looking for a new job). >>>>>>>>>>>>> The >>>>>>>>>>>>> word document has also been converted as pdf with the web site >>>>>>>>>>>>> link. Both document links work fine outside of outlook >>>>>>>>>>>>> express. >>>>>>>>>>>>> >>>>>>>>>>>>> The message will send (can see the progress bar), but it is >>>>>>>>>>>>> not >>>>>>>>>>>>> recieved and >>>>>>>>>>>>> does not show up on the virgin server? I have sent this to my >>>>>>>>>>>>> self >>>>>>>>>>>>> to proove >>>>>>>>>>>>> this. If i re-send the message without the word document, with >>>>>>>>>>>>> the >>>>>>>>>>>>> hyperlink >>>>>>>>>>>>> removed from the message body and only the pdf attached, it >>>>>>>>>>>>> works >>>>>>>>>>>>> fine? >>>>>>>>>>>>> >>>>>>>>>>>>> I have enabled pop3 on the virgin server, used the recent >>>>>>>>>>>>> virgin >>>>>>>>>>>>> message fix >>>>>>>>>>>>> tool and un-checked "do not allow attachements" within oultook >>>>>>>>>>>>> and >>>>>>>>>>>>> still it >>>>>>>>>>>>> wont send the discussed message? >>>>>>>>>>>>> >>>>>>>>>>>>> Please can you help me to fix this as i really need to send >>>>>>>>>>>>> out my >>>>>>>>>>>>> CV with >>>>>>>>>>>>> the web site link, thank you. >>>>>>>>>>>>> >>>>>>>>>>>>> I am using: >>>>>>>>>>>>> >>>>>>>>>>>>> @virgin.net (email account) >>>>>>>>>>>>> Outlook express 6 >>>>>>>>>>>>> XP home service pack 2 >>>>>>>>>>>>> Word 2002 >>>>>>>>>>>>> adobe reader 9 >>>>>>>>>>>>> avg free 8.5 >>>>>>>>>>>>> windows firewall >>>>>>> >>>>>>> . >>>> >>>> . >> > >
From: Zac Thompson on 29 Mar 2010 11:37 "Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message news:eTyjYQ1zKHA.5348(a)TK2MSFTNGP02.phx.gbl... > > "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message > news:ukLjr0ZuKHA.2436(a)TK2MSFTNGP04.phx.gbl... >> Since (1) a copy of the sent message (with the attachment) is found in >> Sent Items folder and since (2) no email scanning is involved now and >> since (3) you do not see the same behavior when sending via the webmail >> page and since (4) you are not sending via the same outgoing mailserver >> when sending via the webmail page as when sending from OE, [<whew>] I can >> only think of three possible causes for the behavior: >> >> 1. Anti-virus filtering on the outgoing (SMTP) mailserver; >> >> 2. A corrupt identity; and/or >> >> 3. Persistant Norton "leftovers" (assuming the Norton free trial /was/ >> reinstalled when you did the clean install of Windows using the disk that >> came with the computer or the hidden Recovery partition). >> >> You have no control over #1 so first see if the behavior persists when >> sending such an email with your mail account set-up in a new identity >> (File | Identities | Add new identity). >> >> >> Mark wrote: >>> I am sorry, i posted the last reply twice and dont know how to remove >>> the >>> duplicate? >>> >>> Anyway, i have tried sending the same full message both from outlook and >>> webmail. It only works via webmail and this seems to be my only option >>> at >>> the minute. But i would like to try and sort it out through outlook as >>> well >>> please? >>> >>>> thank you - please find below the answers: >>>> >>>> 1. Yes >>>> >>>> 2. No >>>> >>>> 3 + 4a. Separate messages with no message text, from virgin webmail: >>>> >>>> Word - yes to both >>>> PDF - yes to both >>>> >>>> 3 + 4b. Separate messages with message text + web link, from virgin >>>> webmail: >>>> >>>> Word - yes to both >>>> PDF - yes to both >>>> >>>> 3 + 4c. 1 message with message text + web link, from virgin webmail: >>>> >>>> Word + pdf in same message- yes to both >>>> >>>> 5. Norton 2002 (full 12 months with pc purchase), versons 2005 and 360 >>>> purchsed later and all removed will norton tool after subscription >>>> ended. >>>> Reformated since to windows only (i.e no extra software as included >>>> with >>>> packard bell pc). >>>> >>>> 6. I havent had time to do a back up first and not prepared to risk >>>> installing SP3 until i do so (was going to do it over Christmas 2009). >>>> Only >>>> have a CDR drive to back up 11gb and just dont have the time at the >>>> minute. >>>> Not intending on purchasing a external drive. >>>> >>>> I spent 2hrs with virgin yesterday using their on line chat who accesed >>>> my >>>> pc. They could not fix it and said they would come back with a >>>> solution, >>>> which they havent as yet. >>>> >>>> But after answering your questions i have decided to send the intended >>>> message again from outlook - send, goes into sent folder but does not >>>> arrive in my inbox or at virgin. I think by the sound of things it must >>>> be >>>> to do with outlook on my pc? >>>> >>>> Hopefully this will shed a bit of light onto this strange problem? >>>> >>>> "PA Bear [MS MVP]" wrote: >>>> >>>>> In no certain order... >>>>> >>>>> 1. Does a copy of the sent message show up in Sent Items folder? >>>>> >>>>> 2. Is the message found in your Virgin.net webmail inbox? >>>>> >>>>> 3. If you send the same PDF file as an attachment from your webmail >>>>> page, >>>>> does the message & attachment show up in either inbox? >>>>> >>>>> 4. If you do not convert the Word document to a PDF file and attach >>>>> the >>>>> DOC file to an email, does the message arrive in either inbox? >>>>> >>>>> 5. Has a(another) Norton or McAfee application ever been installed on >>>>> the >>>>> computer (e.g., a free-trial version that came preinstalled when you >>>>> bought it)? >>>>> >>>>> 6. Why hasn't WinXP SP3 been installed yet? >>>>> >>>>> [Extended Support for WinXP SP2 ends on 10 July 2010. After that date, >>>>> computers running WinXP SP2 will NOT be offered any further critical >>>>> security updates, Automatic Updates will not work, and Windows Update >>>>> website will not be accessible until SP3 is installed.] >>>>> >>>>> >>>>> Mark wrote: >>>>>> I have unistalled AVG using their removal tool as i did not unistal >>>>>> fully. Changed my mind and installed the Microsoft Security >>>>>> Essentials, >>>>>> which has updated and completed its first scan without any viruses >>>>>> found. >>>>>> >>>>>> Afterwards i then re-sent the message and still havent recieved it? >>>>>> >>>>>>> ok, thank you - i will reinstall tonight. I have been recomended >>>>>>> another >>>>>>> virus checker called >>>>>>> comodo and might give that a try instead. >>>>>>> >>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>>> Uninstall AVG & reboot, then do a fresh install of AVG Free 9.0. >>>>>>>> [1] >>>>>>>> This >>>>>>>> time select the CUSTOM install option and do NOT install (i.e., >>>>>>>> uncheck) Linkscanner, Search-Shield, Active Surf-Shield, Security >>>>>>>> toolbar, or any of the email scanning components. >>>>>>>> >>>>>>>> . Why you don't need your anti-virus to scan your email >>>>>>>> >>>>>>>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm >>>>>>>> >>>>>>>> ================ >>>>>>>> [1] Or consider replacing AVG with Microsoft Security Essentials >>>>>>>> (http://www.microsoft.com/security_essentials/default.aspx) or >>>>>>>> Avira >>>>>>>> AntiVir >>>>>>>> (http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.htm), >>>>>>>> both free and much more reliable than AVG IMHO. >>>>>>>> >>>>>>>> >>>>>>>> Mark wrote: >>>>>>>>> Yes, the pdf file is an attachment (with a web link in the text >>>>>>>>> body) >>>>>>>>> >>>>>>>>> AVG is configured to set to scan incoming emails only - i have >>>>>>>>> also >>>>>>>>> tried >>>>>>>>> turning this off and resending the message, but i makes no >>>>>>>>> difference >>>>>>>>> as >>>>>>>>> the >>>>>>>>> message still does not arrive (with a word file attachement and a >>>>>>>>> web >>>>>>>>> link in the message body)? >>>>>>>>> >>>>>>>>> I dont think the pdf file is a problem as i can send and recieve >>>>>>>>> these. It seesm to be with word file attachements and web links >>>>>>>>> with >>>>>>>>> the message >>>>>>>>> body. >>>>>>>>> Thus if i attach a pdf file with this combination it never >>>>>>>>> arrives? >>>>>>>>> >>>>>>>>> Thank you >>>>>>>>> >>>>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>>>> >>>>>>>>>> Is the PDF file an attachment? >>>>>>>>>> >>>>>>>>>> Is AVG configured to scan incoming and outgoing mail? >>>>>>>>>> -- >>>>>>>>>> ~Robear Dyer (PA Bear) >>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Mark wrote: >>>>>>>>>>> I am having problems trying to send a word document (with a web >>>>>>>>>>> site >>>>>>>>>>> hyperlink) and the same link in the message body of an email. >>>>>>>>>>> The >>>>>>>>>>> word >>>>>>>>>>> file >>>>>>>>>>> is my CV and the link relates to my web site where examples of >>>>>>>>>>> my >>>>>>>>>>> work >>>>>>>>>>> can >>>>>>>>>>> be found (i.e nothing dodgy, im just looking for a new job). The >>>>>>>>>>> word document has also been converted as pdf with the web site >>>>>>>>>>> link. Both document links work fine outside of outlook express. >>>>>>>>>>> >>>>>>>>>>> The message will send (can see the progress bar), but it is not >>>>>>>>>>> recieved and >>>>>>>>>>> does not show up on the virgin server? I have sent this to my >>>>>>>>>>> self >>>>>>>>>>> to proove >>>>>>>>>>> this. If i re-send the message without the word document, with >>>>>>>>>>> the >>>>>>>>>>> hyperlink >>>>>>>>>>> removed from the message body and only the pdf attached, it >>>>>>>>>>> works >>>>>>>>>>> fine? >>>>>>>>>>> >>>>>>>>>>> I have enabled pop3 on the virgin server, used the recent virgin >>>>>>>>>>> message fix >>>>>>>>>>> tool and un-checked "do not allow attachements" within oultook >>>>>>>>>>> and >>>>>>>>>>> still it >>>>>>>>>>> wont send the discussed message? >>>>>>>>>>> >>>>>>>>>>> Please can you help me to fix this as i really need to send out >>>>>>>>>>> my >>>>>>>>>>> CV with >>>>>>>>>>> the web site link, thank you. >>>>>>>>>>> >>>>>>>>>>> I am using: >>>>>>>>>>> >>>>>>>>>>> @virgin.net (email account) >>>>>>>>>>> Outlook express 6 >>>>>>>>>>> XP home service pack 2 >>>>>>>>>>> Word 2002 >>>>>>>>>>> adobe reader 9 >>>>>>>>>>> avg free 8.5 >>>>>>>>>>> windows firewall >>>>> >>>>> . >> > >
From: Zac Thompson on 29 Mar 2010 11:37 "Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message news:%23Vf6VQ1zKHA.5348(a)TK2MSFTNGP02.phx.gbl... > > "Mark" <Mark(a)discussions.microsoft.com> wrote in message > news:7C17AB95-E13D-488D-9A40-B25ED8E92263(a)microsoft.com... >>I am sorry, i posted the last reply twice and dont know how to remove the >> duplicate? >> >> Anyway, i have tried sending the same full message both from outlook and >> webmail. It only works via webmail and this seems to be my only option at >> the >> minute. But i would like to try and sort it out through outlook as well >> please? >> >> "Mark" wrote: >> >>> thank you - please find below the answers: >>> >>> 1. Yes >>> >>> 2. No >>> >>> 3 + 4a. Separate messages with no message text, from virgin webmail: >>> >>> Word - yes to both >>> PDF - yes to both >>> >>> 3 + 4b. Separate messages with message text + web link, from virgin >>> webmail: >>> >>> Word - yes to both >>> PDF - yes to both >>> >>> 3 + 4c. 1 message with message text + web link, from virgin webmail: >>> >>> Word + pdf in same message- yes to both >>> >>> 5. Norton 2002 (full 12 months with pc purchase), versons 2005 and 360 >>> purchsed later and all removed will norton tool after subscription >>> ended. >>> Reformated since to windows only (i.e no extra software as included with >>> packard bell pc). >>> >>> 6. I havent had time to do a back up first and not prepared to risk >>> installing SP3 until i do so (was going to do it over Christmas 2009). >>> Only >>> have a CDR drive to back up 11gb and just dont have the time at the >>> minute. >>> Not intending on purchasing a external drive. >>> >>> I spent 2hrs with virgin yesterday using their on line chat who accesed >>> my >>> pc. They could not fix it and said they would come back with a solution, >>> which they havent as yet. >>> >>> But after answering your questions i have decided to send the intended >>> message again from outlook - send, goes into sent folder but does not >>> arrive >>> in my inbox or at virgin. I think by the sound of things it must be to >>> do >>> with outlook on my pc? >>> >>> Hopefully this will shed a bit of light onto this strange problem? >>> >>> "PA Bear [MS MVP]" wrote: >>> >>> > In no certain order... >>> > >>> > 1. Does a copy of the sent message show up in Sent Items folder? >>> > >>> > 2. Is the message found in your Virgin.net webmail inbox? >>> > >>> > 3. If you send the same PDF file as an attachment from your webmail >>> > page, >>> > does the message & attachment show up in either inbox? >>> > >>> > 4. If you do not convert the Word document to a PDF file and attach >>> > the DOC >>> > file to an email, does the message arrive in either inbox? >>> > >>> > 5. Has a(another) Norton or McAfee application ever been installed on >>> > the >>> > computer (e.g., a free-trial version that came preinstalled when you >>> > bought >>> > it)? >>> > >>> > 6. Why hasn't WinXP SP3 been installed yet? >>> > >>> > [Extended Support for WinXP SP2 ends on 10 July 2010. After that date, >>> > computers running WinXP SP2 will NOT be offered any further critical >>> > security updates, Automatic Updates will not work, and Windows Update >>> > website will not be accessible until SP3 is installed.] >>> > >>> > >>> > Mark wrote: >>> > > I have unistalled AVG using their removal tool as i did not unistal >>> > > fully. >>> > > Changed my mind and installed the Microsoft Security Essentials, >>> > > which has >>> > > updated and completed its first scan without any viruses found. >>> > > >>> > > Afterwards i then re-sent the message and still havent recieved it? >>> > > >>> > >> ok, thank you - i will reinstall tonight. I have been recomended >>> > >> another >>> > >> virus checker called >>> > >> comodo and might give that a try instead. >>> > >> >>> > >> "PA Bear [MS MVP]" wrote: >>> > >>> Uninstall AVG & reboot, then do a fresh install of AVG Free 9.0. >>> > >>> [1] >>> > >>> This >>> > >>> time select the CUSTOM install option and do NOT install (i.e., >>> > >>> uncheck) >>> > >>> Linkscanner, Search-Shield, Active Surf-Shield, Security toolbar, >>> > >>> or any >>> > >>> of the email scanning components. >>> > >>> >>> > >>> . Why you don't need your anti-virus to scan your email >>> > >>> >>> > >>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm >>> > >>> >>> > >>> ================ >>> > >>> [1] Or consider replacing AVG with Microsoft Security Essentials >>> > >>> (http://www.microsoft.com/security_essentials/default.aspx) or >>> > >>> Avira >>> > >>> AntiVir >>> > >>> (http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.htm), >>> > >>> both free and much more reliable than AVG IMHO. >>> > >>> >>> > >>> >>> > >>> Mark wrote: >>> > >>>> Yes, the pdf file is an attachment (with a web link in the text >>> > >>>> body) >>> > >>>> >>> > >>>> AVG is configured to set to scan incoming emails only - i have >>> > >>>> also >>> > >>>> tried >>> > >>>> turning this off and resending the message, but i makes no >>> > >>>> difference >>> > >>>> as >>> > >>>> the >>> > >>>> message still does not arrive (with a word file attachement and a >>> > >>>> web >>> > >>>> link in the message body)? >>> > >>>> >>> > >>>> I dont think the pdf file is a problem as i can send and recieve >>> > >>>> these. >>> > >>>> It seesm to be with word file attachements and web links with the >>> > >>>> message >>> > >>>> body. >>> > >>>> Thus if i attach a pdf file with this combination it never >>> > >>>> arrives? >>> > >>>> >>> > >>>> Thank you >>> > >>>> >>> > >>>> "PA Bear [MS MVP]" wrote: >>> > >>>> >>> > >>>>> Is the PDF file an attachment? >>> > >>>>> >>> > >>>>> Is AVG configured to scan incoming and outgoing mail? >>> > >>>>> -- >>> > >>>>> ~Robear Dyer (PA Bear) >>> > >>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>> > >>>>> >>> > >>>>> >>> > >>>>> Mark wrote: >>> > >>>>>> I am having problems trying to send a word document (with a web >>> > >>>>>> site >>> > >>>>>> hyperlink) and the same link in the message body of an email. >>> > >>>>>> The >>> > >>>>>> word >>> > >>>>>> file >>> > >>>>>> is my CV and the link relates to my web site where examples of >>> > >>>>>> my >>> > >>>>>> work >>> > >>>>>> can >>> > >>>>>> be found (i.e nothing dodgy, im just looking for a new job). >>> > >>>>>> The word >>> > >>>>>> document has also been converted as pdf with the web site link. >>> > >>>>>> Both >>> > >>>>>> document links work fine outside of outlook express. >>> > >>>>>> >>> > >>>>>> The message will send (can see the progress bar), but it is not >>> > >>>>>> recieved and >>> > >>>>>> does not show up on the virgin server? I have sent this to my >>> > >>>>>> self to >>> > >>>>>> proove >>> > >>>>>> this. If i re-send the message without the word document, with >>> > >>>>>> the >>> > >>>>>> hyperlink >>> > >>>>>> removed from the message body and only the pdf attached, it >>> > >>>>>> works >>> > >>>>>> fine? >>> > >>>>>> >>> > >>>>>> I have enabled pop3 on the virgin server, used the recent >>> > >>>>>> virgin >>> > >>>>>> message fix >>> > >>>>>> tool and un-checked "do not allow attachements" within oultook >>> > >>>>>> and >>> > >>>>>> still it >>> > >>>>>> wont send the discussed message? >>> > >>>>>> >>> > >>>>>> Please can you help me to fix this as i really need to send out >>> > >>>>>> my CV >>> > >>>>>> with >>> > >>>>>> the web site link, thank you. >>> > >>>>>> >>> > >>>>>> I am using: >>> > >>>>>> >>> > >>>>>> @virgin.net (email account) >>> > >>>>>> Outlook express 6 >>> > >>>>>> XP home service pack 2 >>> > >>>>>> Word 2002 >>> > >>>>>> adobe reader 9 >>> > >>>>>> avg free 8.5 >>> > >>>>>> windows firewall >>> > >>> > . >>> > > >
From: Zac Thompson on 29 Mar 2010 11:36 "Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message news:OlZEgQ1zKHA.4328(a)TK2MSFTNGP04.phx.gbl... > > "Mark" <Mark(a)discussions.microsoft.com> wrote in message > news:E8F9857B-7A7B-4ED7-A418-0C5F36B963CD(a)microsoft.com... >> Thank you, is this something i have no control over, i.e. the virgin >> server? >> >> "PA Bear [MS MVP]" wrote: >> >>> Then that leaves us with only one possible cause... >>> >>> >> 1. Anti-virus filtering on the outgoing (SMTP) mailserver >>> >>> ....and or the recipient's incoming mailserver. >>> >>> >>> Mark wrote: >>> > Thank you, >>> > >>> > I have created a new identity, but it still doesnt work. >>> > >>> > All versions of Norton have been removed with the norton tool - this >>> > was >>> > one of the first things i did after re-formatting / fresh reinstall. I >>> > used >>> > the tool a few times to make sure!! >>> > >>> > Tonight i thought i would do one more test by sending the message to >>> > myself >>> > and a copy to my daughter via web mail. I received the message fine >>> > but >>> > my >>> > daughter did not? I have 5 email adresses with this account (1 of >>> > which is >>> > my daughters and is on a laptop rather than my pc). I tried it from >>> > each >>> > and got the same result - only the email address acount that i sent it >>> > from >>> > would recieve. Therefore i am not confident in sending out my CV this >>> > way >>> > as i cant be 100% sure that it will work? >>> > >>> > I just dont know what to do anymore, i think the traditional post will >>> > be >>> > the only way now? >>> > >>> > "PA Bear [MS MVP]" wrote: >>> > >>> >> Since (1) a copy of the sent message (with the attachment) is found >>> >> in >>> >> Sent >>> >> Items folder and since (2) no email scanning is involved now and >>> >> since >>> >> (3) >>> >> you do not see the same behavior when sending via the webmail page >>> >> and >>> >> since (4) you are not sending via the same outgoing mailserver when >>> >> sending via the webmail page as when sending from OE, [<whew>] I can >>> >> only >>> >> think of three possible causes for the behavior: >>> >> >>> >> 1. Anti-virus filtering on the outgoing (SMTP) mailserver; >>> >> >>> >> 2. A corrupt identity; and/or >>> >> >>> >> 3. Persistant Norton "leftovers" (assuming the Norton free trial >>> >> /was/ >>> >> reinstalled when you did the clean install of Windows using the disk >>> >> that >>> >> came with the computer or the hidden Recovery partition). >>> >> >>> >> You have no control over #1 so first see if the behavior persists >>> >> when >>> >> sending such an email with your mail account set-up in a new identity >>> >> (File | >>> >> Identities | Add new identity). >>> >> >>> >> >>> >> Mark wrote: >>> >>> I am sorry, i posted the last reply twice and dont know how to >>> >>> remove >>> >>> the >>> >>> duplicate? >>> >>> >>> >>> Anyway, i have tried sending the same full message both from outlook >>> >>> and >>> >>> webmail. It only works via webmail and this seems to be my only >>> >>> option >>> >>> at >>> >>> the minute. But i would like to try and sort it out through outlook >>> >>> as >>> >>> well >>> >>> please? >>> >>> >>> >>>> thank you - please find below the answers: >>> >>>> >>> >>>> 1. Yes >>> >>>> >>> >>>> 2. No >>> >>>> >>> >>>> 3 + 4a. Separate messages with no message text, from virgin >>> >>>> webmail: >>> >>>> >>> >>>> Word - yes to both >>> >>>> PDF - yes to both >>> >>>> >>> >>>> 3 + 4b. Separate messages with message text + web link, from virgin >>> >>>> webmail: >>> >>>> >>> >>>> Word - yes to both >>> >>>> PDF - yes to both >>> >>>> >>> >>>> 3 + 4c. 1 message with message text + web link, from virgin >>> >>>> webmail: >>> >>>> >>> >>>> Word + pdf in same message- yes to both >>> >>>> >>> >>>> 5. Norton 2002 (full 12 months with pc purchase), versons 2005 and >>> >>>> 360 >>> >>>> purchsed later and all removed will norton tool after subscription >>> >>>> ended. >>> >>>> Reformated since to windows only (i.e no extra software as included >>> >>>> with >>> >>>> packard bell pc). >>> >>>> >>> >>>> 6. I havent had time to do a back up first and not prepared to risk >>> >>>> installing SP3 until i do so (was going to do it over Christmas >>> >>>> 2009). >>> >>>> Only >>> >>>> have a CDR drive to back up 11gb and just dont have the time at the >>> >>>> minute. >>> >>>> Not intending on purchasing a external drive. >>> >>>> >>> >>>> I spent 2hrs with virgin yesterday using their on line chat who >>> >>>> accesed >>> >>>> my >>> >>>> pc. They could not fix it and said they would come back with a >>> >>>> solution, >>> >>>> which they havent as yet. >>> >>>> >>> >>>> But after answering your questions i have decided to send the >>> >>>> intended >>> >>>> message again from outlook - send, goes into sent folder but does >>> >>>> not >>> >>>> arrive in my inbox or at virgin. I think by the sound of things it >>> >>>> must >>> >>>> be >>> >>>> to do with outlook on my pc? >>> >>>> >>> >>>> Hopefully this will shed a bit of light onto this strange problem? >>> >>>> >>> >>>> "PA Bear [MS MVP]" wrote: >>> >>>> >>> >>>>> In no certain order... >>> >>>>> >>> >>>>> 1. Does a copy of the sent message show up in Sent Items folder? >>> >>>>> >>> >>>>> 2. Is the message found in your Virgin.net webmail inbox? >>> >>>>> >>> >>>>> 3. If you send the same PDF file as an attachment from your >>> >>>>> webmail >>> >>>>> page, >>> >>>>> does the message & attachment show up in either inbox? >>> >>>>> >>> >>>>> 4. If you do not convert the Word document to a PDF file and >>> >>>>> attach >>> >>>>> the >>> >>>>> DOC file to an email, does the message arrive in either inbox? >>> >>>>> >>> >>>>> 5. Has a(another) Norton or McAfee application ever been installed >>> >>>>> on >>> >>>>> the >>> >>>>> computer (e.g., a free-trial version that came preinstalled when >>> >>>>> you >>> >>>>> bought it)? >>> >>>>> >>> >>>>> 6. Why hasn't WinXP SP3 been installed yet? >>> >>>>> >>> >>>>> [Extended Support for WinXP SP2 ends on 10 July 2010. After that >>> >>>>> date, >>> >>>>> computers running WinXP SP2 will NOT be offered any further >>> >>>>> critical >>> >>>>> security updates, Automatic Updates will not work, and Windows >>> >>>>> Update >>> >>>>> website will not be accessible until SP3 is installed.] >>> >>>>> >>> >>>>> >>> >>>>> Mark wrote: >>> >>>>>> I have unistalled AVG using their removal tool as i did not >>> >>>>>> unistal >>> >>>>>> fully. Changed my mind and installed the Microsoft Security >>> >>>>>> Essentials, >>> >>>>>> which has updated and completed its first scan without any >>> >>>>>> viruses >>> >>>>>> found. >>> >>>>>> >>> >>>>>> Afterwards i then re-sent the message and still havent recieved >>> >>>>>> it? >>> >>>>>> >>> >>>>>>> ok, thank you - i will reinstall tonight. I have been recomended >>> >>>>>>> another >>> >>>>>>> virus checker called >>> >>>>>>> comodo and might give that a try instead. >>> >>>>>>> >>> >>>>>>> "PA Bear [MS MVP]" wrote: >>> >>>>>>>> Uninstall AVG & reboot, then do a fresh install of AVG Free >>> >>>>>>>> 9.0. >>> >>>>>>>> [1] >>> >>>>>>>> This >>> >>>>>>>> time select the CUSTOM install option and do NOT install (i.e., >>> >>>>>>>> uncheck) Linkscanner, Search-Shield, Active Surf-Shield, >>> >>>>>>>> Security >>> >>>>>>>> toolbar, or any of the email scanning components. >>> >>>>>>>> >>> >>>>>>>> . Why you don't need your anti-virus to scan your email >>> >>>>>>>> >>> >>>>>>>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm >>> >>>>>>>> >>> >>>>>>>> ================ >>> >>>>>>>> [1] Or consider replacing AVG with Microsoft Security >>> >>>>>>>> Essentials >>> >>>>>>>> (http://www.microsoft.com/security_essentials/default.aspx) or >>> >>>>>>>> Avira >>> >>>>>>>> AntiVir >>> >>>>>>>> (http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.htm), >>> >>>>>>>> both free and much more reliable than AVG IMHO. >>> >>>>>>>> >>> >>>>>>>> >>> >>>>>>>> Mark wrote: >>> >>>>>>>>> Yes, the pdf file is an attachment (with a web link in the >>> >>>>>>>>> text >>> >>>>>>>>> body) >>> >>>>>>>>> >>> >>>>>>>>> AVG is configured to set to scan incoming emails only - i have >>> >>>>>>>>> also >>> >>>>>>>>> tried >>> >>>>>>>>> turning this off and resending the message, but i makes no >>> >>>>>>>>> difference >>> >>>>>>>>> as >>> >>>>>>>>> the >>> >>>>>>>>> message still does not arrive (with a word file attachement >>> >>>>>>>>> and a >>> >>>>>>>>> web >>> >>>>>>>>> link in the message body)? >>> >>>>>>>>> >>> >>>>>>>>> I dont think the pdf file is a problem as i can send and >>> >>>>>>>>> recieve >>> >>>>>>>>> these. It seesm to be with word file attachements and web >>> >>>>>>>>> links >>> >>>>>>>>> with >>> >>>>>>>>> the message >>> >>>>>>>>> body. >>> >>>>>>>>> Thus if i attach a pdf file with this combination it never >>> >>>>>>>>> arrives? >>> >>>>>>>>> >>> >>>>>>>>> Thank you >>> >>>>>>>>> >>> >>>>>>>>> "PA Bear [MS MVP]" wrote: >>> >>>>>>>>> >>> >>>>>>>>>> Is the PDF file an attachment? >>> >>>>>>>>>> >>> >>>>>>>>>> Is AVG configured to scan incoming and outgoing mail? >>> >>>>>>>>>> -- >>> >>>>>>>>>> ~Robear Dyer (PA Bear) >>> >>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>> >>>>>>>>>> >>> >>>>>>>>>> >>> >>>>>>>>>> Mark wrote: >>> >>>>>>>>>>> I am having problems trying to send a word document (with a >>> >>>>>>>>>>> web >>> >>>>>>>>>>> site >>> >>>>>>>>>>> hyperlink) and the same link in the message body of an >>> >>>>>>>>>>> email. >>> >>>>>>>>>>> The >>> >>>>>>>>>>> word >>> >>>>>>>>>>> file >>> >>>>>>>>>>> is my CV and the link relates to my web site where examples >>> >>>>>>>>>>> of >>> >>>>>>>>>>> my >>> >>>>>>>>>>> work >>> >>>>>>>>>>> can >>> >>>>>>>>>>> be found (i.e nothing dodgy, im just looking for a new job). >>> >>>>>>>>>>> The >>> >>>>>>>>>>> word document has also been converted as pdf with the web >>> >>>>>>>>>>> site >>> >>>>>>>>>>> link. Both document links work fine outside of outlook >>> >>>>>>>>>>> express. >>> >>>>>>>>>>> >>> >>>>>>>>>>> The message will send (can see the progress bar), but it is >>> >>>>>>>>>>> not >>> >>>>>>>>>>> recieved and >>> >>>>>>>>>>> does not show up on the virgin server? I have sent this to >>> >>>>>>>>>>> my >>> >>>>>>>>>>> self >>> >>>>>>>>>>> to proove >>> >>>>>>>>>>> this. If i re-send the message without the word document, >>> >>>>>>>>>>> with >>> >>>>>>>>>>> the >>> >>>>>>>>>>> hyperlink >>> >>>>>>>>>>> removed from the message body and only the pdf attached, it >>> >>>>>>>>>>> works >>> >>>>>>>>>>> fine? >>> >>>>>>>>>>> >>> >>>>>>>>>>> I have enabled pop3 on the virgin server, used the recent >>> >>>>>>>>>>> virgin >>> >>>>>>>>>>> message fix >>> >>>>>>>>>>> tool and un-checked "do not allow attachements" within >>> >>>>>>>>>>> oultook >>> >>>>>>>>>>> and >>> >>>>>>>>>>> still it >>> >>>>>>>>>>> wont send the discussed message? >>> >>>>>>>>>>> >>> >>>>>>>>>>> Please can you help me to fix this as i really need to send >>> >>>>>>>>>>> out >>> >>>>>>>>>>> my >>> >>>>>>>>>>> CV with >>> >>>>>>>>>>> the web site link, thank you. >>> >>>>>>>>>>> >>> >>>>>>>>>>> I am using: >>> >>>>>>>>>>> >>> >>>>>>>>>>> @virgin.net (email account) >>> >>>>>>>>>>> Outlook express 6 >>> >>>>>>>>>>> XP home service pack 2 >>> >>>>>>>>>>> Word 2002 >>> >>>>>>>>>>> adobe reader 9 >>> >>>>>>>>>>> avg free 8.5 >>> >>>>>>>>>>> windows firewall >>> >>>>> >>> >>>>> . >>> >> >>> >> . >>> >>> . >>> > >
From: Zac Thompson on 29 Mar 2010 11:37
"Zac Thompson" <ZThompson0901(a)yahoo.com> wrote in message news:OvyzTQ1zKHA.3572(a)TK2MSFTNGP02.phx.gbl... > > "Mark" <Mark(a)discussions.microsoft.com> wrote in message > news:9224B516-473D-49D8-9BFD-831D91A88CCE(a)microsoft.com... >> thank you - please find below the answers: >> >> 1. Yes >> >> 2. No >> >> 3 + 4a. Separate messages with no message text, from virgin webmail: >> >> Word - yes to both >> PDF - yes to both >> >> 3 + 4b. Separate messages with message text + web link, from virgin >> webmail: >> >> Word - yes to both >> PDF - yes to both >> >> 3 + 4c. 1 message with message text + web link, from virgin webmail: >> >> Word + pdf in same message- yes to both >> >> 5. Norton 2002 (full 12 months with pc purchase), versons 2005 and 360 >> purchsed later and all removed will norton tool after subscription ended. >> Reformated since to windows only (i.e no extra software as included with >> packard bell pc). >> >> 6. I havent had time to do a back up first and not prepared to risk >> installing SP3 until i do so (was going to do it over Christmas 2009). >> Only >> have a CDR drive to back up 11gb and just dont have the time at the >> minute. >> Not intending on purchasing a external drive. >> >> I spent 2hrs with virgin yesterday using their on line chat who accesed >> my >> pc. They could not fix it and said they would come back with a solution, >> which they havent as yet. >> >> But after answering your questions i have decided to send the intended >> message again from outlook - send, goes into sent folder but does not >> arrive >> in my inbox or at virgin. I think by the sound of things it must be to do >> with outlook on my pc? >> >> Hopefully this will shed a bit of light onto this strange problem? >> >> "PA Bear [MS MVP]" wrote: >> >>> In no certain order... >>> >>> 1. Does a copy of the sent message show up in Sent Items folder? >>> >>> 2. Is the message found in your Virgin.net webmail inbox? >>> >>> 3. If you send the same PDF file as an attachment from your webmail >>> page, >>> does the message & attachment show up in either inbox? >>> >>> 4. If you do not convert the Word document to a PDF file and attach the >>> DOC >>> file to an email, does the message arrive in either inbox? >>> >>> 5. Has a(another) Norton or McAfee application ever been installed on >>> the >>> computer (e.g., a free-trial version that came preinstalled when you >>> bought >>> it)? >>> >>> 6. Why hasn't WinXP SP3 been installed yet? >>> >>> [Extended Support for WinXP SP2 ends on 10 July 2010. After that date, >>> computers running WinXP SP2 will NOT be offered any further critical >>> security updates, Automatic Updates will not work, and Windows Update >>> website will not be accessible until SP3 is installed.] >>> >>> >>> Mark wrote: >>> > I have unistalled AVG using their removal tool as i did not unistal >>> > fully. >>> > Changed my mind and installed the Microsoft Security Essentials, which >>> > has >>> > updated and completed its first scan without any viruses found. >>> > >>> > Afterwards i then re-sent the message and still havent recieved it? >>> > >>> >> ok, thank you - i will reinstall tonight. I have been recomended >>> >> another >>> >> virus checker called >>> >> comodo and might give that a try instead. >>> >> >>> >> "PA Bear [MS MVP]" wrote: >>> >>> Uninstall AVG & reboot, then do a fresh install of AVG Free 9.0. [1] >>> >>> This >>> >>> time select the CUSTOM install option and do NOT install (i.e., >>> >>> uncheck) >>> >>> Linkscanner, Search-Shield, Active Surf-Shield, Security toolbar, or >>> >>> any >>> >>> of the email scanning components. >>> >>> >>> >>> . Why you don't need your anti-virus to scan your email >>> >>> >>> >>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm >>> >>> >>> >>> ================ >>> >>> [1] Or consider replacing AVG with Microsoft Security Essentials >>> >>> (http://www.microsoft.com/security_essentials/default.aspx) or Avira >>> >>> AntiVir >>> >>> (http://www.free-av.com/en/trialpay_download/1/avira_antivir_personal__free_antivirus.htm), >>> >>> both free and much more reliable than AVG IMHO. >>> >>> >>> >>> >>> >>> Mark wrote: >>> >>>> Yes, the pdf file is an attachment (with a web link in the text >>> >>>> body) >>> >>>> >>> >>>> AVG is configured to set to scan incoming emails only - i have also >>> >>>> tried >>> >>>> turning this off and resending the message, but i makes no >>> >>>> difference >>> >>>> as >>> >>>> the >>> >>>> message still does not arrive (with a word file attachement and a >>> >>>> web >>> >>>> link in the message body)? >>> >>>> >>> >>>> I dont think the pdf file is a problem as i can send and recieve >>> >>>> these. >>> >>>> It seesm to be with word file attachements and web links with the >>> >>>> message >>> >>>> body. >>> >>>> Thus if i attach a pdf file with this combination it never arrives? >>> >>>> >>> >>>> Thank you >>> >>>> >>> >>>> "PA Bear [MS MVP]" wrote: >>> >>>> >>> >>>>> Is the PDF file an attachment? >>> >>>>> >>> >>>>> Is AVG configured to scan incoming and outgoing mail? >>> >>>>> -- >>> >>>>> ~Robear Dyer (PA Bear) >>> >>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>> >>>>> >>> >>>>> >>> >>>>> Mark wrote: >>> >>>>>> I am having problems trying to send a word document (with a web >>> >>>>>> site >>> >>>>>> hyperlink) and the same link in the message body of an email. The >>> >>>>>> word >>> >>>>>> file >>> >>>>>> is my CV and the link relates to my web site where examples of my >>> >>>>>> work >>> >>>>>> can >>> >>>>>> be found (i.e nothing dodgy, im just looking for a new job). The >>> >>>>>> word >>> >>>>>> document has also been converted as pdf with the web site link. >>> >>>>>> Both >>> >>>>>> document links work fine outside of outlook express. >>> >>>>>> >>> >>>>>> The message will send (can see the progress bar), but it is not >>> >>>>>> recieved and >>> >>>>>> does not show up on the virgin server? I have sent this to my >>> >>>>>> self to >>> >>>>>> proove >>> >>>>>> this. If i re-send the message without the word document, with >>> >>>>>> the >>> >>>>>> hyperlink >>> >>>>>> removed from the message body and only the pdf attached, it works >>> >>>>>> fine? >>> >>>>>> >>> >>>>>> I have enabled pop3 on the virgin server, used the recent virgin >>> >>>>>> message fix >>> >>>>>> tool and un-checked "do not allow attachements" within oultook >>> >>>>>> and >>> >>>>>> still it >>> >>>>>> wont send the discussed message? >>> >>>>>> >>> >>>>>> Please can you help me to fix this as i really need to send out >>> >>>>>> my CV >>> >>>>>> with >>> >>>>>> the web site link, thank you. >>> >>>>>> >>> >>>>>> I am using: >>> >>>>>> >>> >>>>>> @virgin.net (email account) >>> >>>>>> Outlook express 6 >>> >>>>>> XP home service pack 2 >>> >>>>>> Word 2002 >>> >>>>>> adobe reader 9 >>> >>>>>> avg free 8.5 >>> >>>>>> windows firewall >>> >>> . >>> > > |