From: Geoff Schaller on
...and how many bugs have you detected? <g>


"Willie Moore" <williem(a)wmconsulting.com> wrote in message
news:h7on2r$a3f$1(a)aioe.org:

> Erik,
>
> I run and test each new version of VO before I release my apps. I already
> have production apps in 2834. They are all running very smoothly.
>
> Regards,
> Willie
>
>
>
> __________ Information from ESET NOD32 Antivirus, version of virus signature database 4392 (20090903) __________
>
> The message was checked by ESET NOD32 Antivirus.
>
> http://www.eset.com

From: Geoff Schaller on
Robert,

> VOPS is _not_ a beta forum. And you have already heard from a couple of our

It is and it always was. It was part of the reason for its existence. If
you are saying that policy has changed then fine, who then is the beta
group? How many people are in it and how do they cover the total
functionality of VO? Or are you saying that there is no longer any beta
group and that the paying punters are in fact the beta testers?

> That is not correct. Brian clearly stated that SP2 is the last free update. We
> have indeed considered a patch to this update, but we have never communicated
> that this patch would be free.
>
> I apologize if a false impression was made by me.

Apology accepted but you DID indicate there would be a patch for the
bugs you introduced into SP2. And it was promised on more than one
occasion last year. Google SP2 patch - you will find the references. And
it has been mention many times since and neither you nor Brian sought to
correct anyone.

> And come on, what amount of money are we talking about: USD 99 is EUR 69 at this
> moment. Your time spent on this newsgroup costs much more.

This is absolutely correct but GrafX has a duty of care and a commercial
obligation. I am happy to pay $100/year for small new fixes and maybe
small enhancements to classes and the IDE. I think this is an attitude
very common outside VOPS circles and has the potential to generate much
more than VOPS obviously does. But equally, when Grafx introduces new
bugs I expect them to be repaired quickly with a patch.

I think this is reasonable.

Geoff


From: Geoff Schaller on
You aren't taking him seriously Ginny.

There was a simple promise made last year to repair the NEW bugs
introduced into SP2. Almost a year goes by with us all putting up with
these bugs only to find that we must now pay for this and almost nothing
important new (the list is published and it is not very impressive or
enticing).

In fact one wonders what Robert has been doing all year or has his
available time now being absorbed with Vulcan?

I think Brian is avoiding a commercial obligation and that is what
Francesco is drawing attention to. The result will be a further
contraction of VO use and less revenue for Brian.

Geoff



"Ginny Caughey" <ginny.caughey.online(a)wasteworks.com> wrote in message
news:001bcb70$0$4877$c3e8da3(a)news.astraweb.com:

> Francesco,
>
> So are planning on dropping VO? Or do you just want to complain?
>
> --
>
> Ginny Caughey
> www.wasteworks.com
>
>
> >

From: Ginny Caughey on
Look at the bright side, Geoff - this way you know what you'll be getting in
advance. If sp 4 happens and contains features and/or bug fixes that you
want, you'll buy that one too. This model provides an incentive to Grafx to
provide what VO developers want.

--

Ginny Caughey
www.wasteworks.com




"Geoff Schaller" <geoffx(a)softxwareobjectives.com.au> wrote in message
news:aiXnm.15717$ze1.5934(a)news-server.bigpond.net.au...
> Ginny,
>
> I think you are a little cavalier with the facts here. Firstly, we were
> promised a quick FREE patch for the new bugs introduced into SP2 - of
> which there were several - last November. It never happened but I think we
> are entitled to this. Secondly, most people have offered, time and time
> again, to pay for an annual but small release of new fixes and minor
> features. I have already offered to pay for SP3 but the feature/fix list
> is very, very thin and if future ones are as thin, I won't offering money
> again. I am only paying for this one because I want the things broken on
> SP2 especially fixed, even though I believe Brian has a commercial and a
> moral obligation to provide them for free.
>
> Geoff
>
>
> "Ginny Caughey" <ginny.caughey.online(a)wasteworks.com> wrote in message
> news:001ba023$0$19709$c3e8da3(a)news.astraweb.com:
>
>> Francesco,
>>
>> A couple of points:
>>
>> 1. I'm pretty sure that Grafx announced that sp 2 would be the last free
>> upgrade for VO. at the time sp 2 was released. Was sp 2 perfect? No. Will
>> sp
>> 3 be perfect? No. That's life.
>> 2. I think $99 for VO only is pretty reasonable. I guess you don't but I
>> think most people would. As I understand it the $99 sp 3 version is the
>> latest and greatest available on VOPS and represents a year's work.
>>
>> --
>>
>> Ginny Caughey
>> www.wasteworks.com
>
From: Ginny Caughey on
No, Geoff, you are wrong. VOPS is a service for early access to code. They
are not paying beta testers, although many of them do test new builds and
provide feedback so they get their own issues resolved.

--

Ginny Caughey
www.wasteworks.com




"Geoff Schaller" <geoffx(a)softxwareobjectives.com.au> wrote in message
news:qmXnm.15719$ze1.13309(a)news-server.bigpond.net.au...
> Ginny,
>
> Wrong. The VOPS is Brian's beta group. What else could you call it? If it
> isn't, who is in the beta group. Nope, it was Brian's stated aim that VOPS
> would be his beta testers for both Vulcan and VO. There is no separate
> group.
>
> Geoff
>
>
> "Ginny Caughey" <ginny.caughey.online(a)wasteworks.com> wrote in message
> news:0098d8e0$0$23101$c3e8da3(a)news.astraweb.com:
>
>> Hi Erik,
>>
>> I think you misunderstand if you think VOPS is a beta test group. Some
>> people there do test new builds against their own apps - you'd be crazy
>> not
>> to before deploying them - but there is no obligation or expectation that
>> they do so. After all, subscribers are paying for access to new builds
>> and
>> some support. If they were official testers, the pay should go in the
>> other
>> direction, or at least the new builds should be free - anyway that's how
>> it
>> works with other software I've tested.
>
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