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From: Geoff Schaller on 3 Sep 2009 18:24 ...and how many bugs have you detected? <g> "Willie Moore" <williem(a)wmconsulting.com> wrote in message news:h7on2r$a3f$1(a)aioe.org: > Erik, > > I run and test each new version of VO before I release my apps. I already > have production apps in 2834. They are all running very smoothly. > > Regards, > Willie > > > > __________ Information from ESET NOD32 Antivirus, version of virus signature database 4392 (20090903) __________ > > The message was checked by ESET NOD32 Antivirus. > > http://www.eset.com
From: Geoff Schaller on 3 Sep 2009 18:32 Robert, > VOPS is _not_ a beta forum. And you have already heard from a couple of our It is and it always was. It was part of the reason for its existence. If you are saying that policy has changed then fine, who then is the beta group? How many people are in it and how do they cover the total functionality of VO? Or are you saying that there is no longer any beta group and that the paying punters are in fact the beta testers? > That is not correct. Brian clearly stated that SP2 is the last free update. We > have indeed considered a patch to this update, but we have never communicated > that this patch would be free. > > I apologize if a false impression was made by me. Apology accepted but you DID indicate there would be a patch for the bugs you introduced into SP2. And it was promised on more than one occasion last year. Google SP2 patch - you will find the references. And it has been mention many times since and neither you nor Brian sought to correct anyone. > And come on, what amount of money are we talking about: USD 99 is EUR 69 at this > moment. Your time spent on this newsgroup costs much more. This is absolutely correct but GrafX has a duty of care and a commercial obligation. I am happy to pay $100/year for small new fixes and maybe small enhancements to classes and the IDE. I think this is an attitude very common outside VOPS circles and has the potential to generate much more than VOPS obviously does. But equally, when Grafx introduces new bugs I expect them to be repaired quickly with a patch. I think this is reasonable. Geoff
From: Geoff Schaller on 3 Sep 2009 18:37 You aren't taking him seriously Ginny. There was a simple promise made last year to repair the NEW bugs introduced into SP2. Almost a year goes by with us all putting up with these bugs only to find that we must now pay for this and almost nothing important new (the list is published and it is not very impressive or enticing). In fact one wonders what Robert has been doing all year or has his available time now being absorbed with Vulcan? I think Brian is avoiding a commercial obligation and that is what Francesco is drawing attention to. The result will be a further contraction of VO use and less revenue for Brian. Geoff "Ginny Caughey" <ginny.caughey.online(a)wasteworks.com> wrote in message news:001bcb70$0$4877$c3e8da3(a)news.astraweb.com: > Francesco, > > So are planning on dropping VO? Or do you just want to complain? > > -- > > Ginny Caughey > www.wasteworks.com > > > >
From: Ginny Caughey on 3 Sep 2009 18:57 Look at the bright side, Geoff - this way you know what you'll be getting in advance. If sp 4 happens and contains features and/or bug fixes that you want, you'll buy that one too. This model provides an incentive to Grafx to provide what VO developers want. -- Ginny Caughey www.wasteworks.com "Geoff Schaller" <geoffx(a)softxwareobjectives.com.au> wrote in message news:aiXnm.15717$ze1.5934(a)news-server.bigpond.net.au... > Ginny, > > I think you are a little cavalier with the facts here. Firstly, we were > promised a quick FREE patch for the new bugs introduced into SP2 - of > which there were several - last November. It never happened but I think we > are entitled to this. Secondly, most people have offered, time and time > again, to pay for an annual but small release of new fixes and minor > features. I have already offered to pay for SP3 but the feature/fix list > is very, very thin and if future ones are as thin, I won't offering money > again. I am only paying for this one because I want the things broken on > SP2 especially fixed, even though I believe Brian has a commercial and a > moral obligation to provide them for free. > > Geoff > > > "Ginny Caughey" <ginny.caughey.online(a)wasteworks.com> wrote in message > news:001ba023$0$19709$c3e8da3(a)news.astraweb.com: > >> Francesco, >> >> A couple of points: >> >> 1. I'm pretty sure that Grafx announced that sp 2 would be the last free >> upgrade for VO. at the time sp 2 was released. Was sp 2 perfect? No. Will >> sp >> 3 be perfect? No. That's life. >> 2. I think $99 for VO only is pretty reasonable. I guess you don't but I >> think most people would. As I understand it the $99 sp 3 version is the >> latest and greatest available on VOPS and represents a year's work. >> >> -- >> >> Ginny Caughey >> www.wasteworks.com >
From: Ginny Caughey on 3 Sep 2009 18:59
No, Geoff, you are wrong. VOPS is a service for early access to code. They are not paying beta testers, although many of them do test new builds and provide feedback so they get their own issues resolved. -- Ginny Caughey www.wasteworks.com "Geoff Schaller" <geoffx(a)softxwareobjectives.com.au> wrote in message news:qmXnm.15719$ze1.13309(a)news-server.bigpond.net.au... > Ginny, > > Wrong. The VOPS is Brian's beta group. What else could you call it? If it > isn't, who is in the beta group. Nope, it was Brian's stated aim that VOPS > would be his beta testers for both Vulcan and VO. There is no separate > group. > > Geoff > > > "Ginny Caughey" <ginny.caughey.online(a)wasteworks.com> wrote in message > news:0098d8e0$0$23101$c3e8da3(a)news.astraweb.com: > >> Hi Erik, >> >> I think you misunderstand if you think VOPS is a beta test group. Some >> people there do test new builds against their own apps - you'd be crazy >> not >> to before deploying them - but there is no obligation or expectation that >> they do so. After all, subscribers are paying for access to new builds >> and >> some support. If they were official testers, the pay should go in the >> other >> direction, or at least the new builds should be free - anyway that's how >> it >> works with other software I've tested. > |