Vulcan .Net and VO 2.8
in [Visual Objects]
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From: Geoff Schaller on 20 Sep 2006 18:37 Marc, We sell one product by annual subscription so support is a built in part of the program. Our other clients pay for maintenance and updates as they request them. Our box products come with free support and a free long distance telephone support line so we embrace all three maintenance models. Geoff > Are you supliing free support to your customers too? > We as relative small companies can't afford to giev free support because > then we would not be able to sell, fix and improve our software. > > I agree that Grafx if vague about giving info and I am with you on that > side! > > Grtz, Marc
From: Marc Verkade [Marti IT] on 20 Sep 2006 18:48 Thanx for sharing this. Free support and long distance line? Doesn't that cost you lots of money. Does support mean new features and bugfixes as well? (NOT cynical, just curious!) Grtz, Marc "Geoff Schaller" <geoff(a)xxxsoftwareobjectives.com.au> schreef in bericht news:4511c2a4$1(a)dnews.tpgi.com.au... > Marc, > > We sell one product by annual subscription so support is a built in part > of the program. Our other clients pay for maintenance and updates as they > request them. Our box products come with free support and a free long > distance telephone support line so we embrace all three maintenance > models. > > Geoff > > >> Are you supliing free support to your customers too? >> We as relative small companies can't afford to giev free support because >> then we would not be able to sell, fix and improve our software. >> >> I agree that Grafx if vague about giving info and I am with you on that >> side! >> >> Grtz, Marc >
From: Ginny Caughey on 20 Sep 2006 18:49 Geoff, Ok that's what I thought. My goal is different - I intend to convert all my production VO code to .NET. Probably I will still have some legacy VO code to maintain in VO in the future just as I now have a little Clipper code I still maintain, but I expect the time will come that I will dread working on it just as I do with the old Clipper stuff now. -- Ginny "Geoff Schaller" <geoff(a)xxxsoftwareobjectives.com.au> wrote in message news:4511bcb1$1(a)dnews.tpgi.com.au... > Ginny, > > If you've been reading any of my posts it would have been thoroughly clear > that we are not converting anything. We routinely use VO and Dot Net > executables in the same execution application environment. New stuff and > web services are being created with ASP.Net and C# - VO is called and > executed as needed and vice versa. > > This to us is the important facet. We maintain full use of our legacy VO > executables and code base but most new work is done in Dot net. I hope > that makes things clearer. > > Geoff > > > > "Ginny Caughey" <ginny.caughey.online(a)wasteworks.com> wrote in message > news:4ncnc7F9on6uU1(a)individual.net: > >> Geoff, >> >> >> >2 weeks and you will be perfectly fluent in C# >> > 2 months and you will match your VO productivity (mostly) >> >> >> This is probably true. But how long is it taking you to recreate your big >> VO >> apps in C#? Or are you even attempting that? >> >> Ginny >
From: Geoff Schaller on 20 Sep 2006 18:55 Marc, No it doesn't. As you are aware, Australia is a big place and many of our customers are over 1000km away, some up to 4000km so to telephone us would cost them a lot. The phone companies here provide a service that for about $60 per month (we pay), allows our clients to call us for the price of a local for 15 minutes. After that, we pay the additional call costs at the normal rate. Most calls can be attended to within 15 mins - most are about 5 mins so it is quite cost effective for everyone. There are of course all sorts of variations on this service but it allows us to advertise free telephone support and this is very attractive to our clients. Geoff "Marc Verkade [Marti IT]" <marcatM(a)rtidotnl> wrote in message news:4511c379$0$69173$58c7af7e(a)news.kabelfoon.nl: > Thanx for sharing this. > Free support and long distance line? Doesn't that cost you lots of money. > Does support mean new features and bugfixes as well? (NOT cynical, just > curious!) > Grtz, Marc > > "Geoff Schaller" <geoff(a)xxxsoftwareobjectives.com.au> schreef in bericht > news:4511c2a4$1(a)dnews.tpgi.com.au... > > > Marc, > > > > We sell one product by annual subscription so support is a built in part > > of the program. Our other clients pay for maintenance and updates as they > > request them. Our box products come with free support and a free long > > distance telephone support line so we embrace all three maintenance > > models. > > > > Geoff > > > > > > >> Are you supliing free support to your customers too? > >> We as relative small companies can't afford to giev free support because > >> then we would not be able to sell, fix and improve our software. > >> > >> I agree that Grafx if vague about giving info and I am with you on that > >> side! > >> > >> Grtz, Marc > > >
From: J?rgen Knauf on 20 Sep 2006 01:23
Hello Heiko, I'm also a member of VOPS, but they told me, when I leave VOPS and the release of Vulcan or VO 2.8 is not ready, I have the right to get it without paying, when it is ready. Juergen "Heiko Mueller" <hei_mue(a)web.de> schrieb im Newsbeitrag news:45103a2f$0$3797$9b622d9e(a)news.freenet.de... > Hi, > > this isn't really an answer to your question. But after a longer absence > from this newsgroup I've seen that the problems are the same as before. > Here are some words about my experiences with the VOPS (Platinum > Subscription): > > I was member of VOPS until april 2006. I have payed round about 1000 EUR. > When I joined the programm the release of VULCAN was announced for > november 2005 (as you can read here > http://www.vulcandotnet.com/VulcanPP.htm - the complete website is only a > bad joke...). So I was hopefull to get this new product in a reasonable > timeframe for this 1000 Bucks. After the end of my subscription there was > no VULCAN-Release and no new VO-Version. Instead of this I should have to > pay more bucks to get the same things. Of course I was not willing to do > this. Now I'm out of the VOPS-Newsgroups, have no access to new > beta-releases and no more information about the progress of Vulcan - or > simpler - I have absolutly nothing for round about 1000 EUR. I was (and > be) very very disappointed about this business methods from Grafx. Ok. I > understand that I cant become the 'Priority Tech Support' and such things > (by the the way: why this is named 'priority'? Isn't ist the only support > at all?) after my 'paying period' but I cant see why I dont have longer > access to new versions and the newsgroups - I HAVE PAYED MANY BUCKS FOR > THIS. > > After this bad experiences I deleted all the VULCAN-things from my > computer and switched immedediately to MS Visual Studio / C#. I know that > I'm not the only one that go this way in the last few months - this is the > direct result of the GrafX way doing business. Very very sad... > > Conclusion: If you ever had a chance dont waste your time and money and > switch directly to C# - you have really support from zillion Groups, > Forums and so on and tons of code, samples and solutions which can > VO/VULCAN never give. Transforming VO-Code into C# is much easier then the > most of you think. All GUI Parts must be redone complete new in any case > if you will use all the new .NET Classes and things in your windows... > > Heiko Mueller > > PS: First: If GrafX (Brian or whoever) read this: I'm not interested in > your new releases - please delete me from your customer list. > Second: English isn't my foreign language ;-) > |